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3.3
Updated: Jun 13, 2026
Complaints 23783
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14308
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9475
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ICICI Bank reviews & complaints page 373

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L
Lotus Dreams
May 14, 2020
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Hi i have subscribed few apps with auto debit option. Amount is deducted from my account without my permission. And i am not receiving any message for auto debit. Please stop all my auto debit subscriptions and activate message service for auto debit
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    saurabh_120
    May 14, 2020
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    Amount 1899 transferred to oneeast without our permission to xxx-902 .

    This is fraud . This should be immediately taken care.
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      M
      Meenu vasant singh
      May 14, 2020
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      1899rs was reducted from my account without my permission so i want to know that where or why this amount was deducted?
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        S
        Suvriti Chaurasia
        May 14, 2020
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        Txn of INR 1, 899.00 done on Acct XX258 on 14-May-20.Info: IIN*I-Debit*S. This message was sent on my registered mobile number. But I have not done any transaction from my card.
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          S
          svsphotoseconds
          May 14, 2020
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          Icici bank fraud transaction
          My ICICI account was debited Rs. 1899/- on 14 may 2020with transaction remark as IIN/I-Debit/SI. I have not authorized the transaction in any way. Please resolve the issue and get me my money back.As soon as possible.
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            S
            svsivajith
            May 14, 2020
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            Icici bank fraud transaction
            My ICICI account was debited Rs. 1899/- on 14 may 2020with transaction remark as IIN/I-Debit/SI. I have not authorized the transaction in any way. Please resolve the issue and get me my money back.As soon as possible.
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              C
              Chithra aravindhan
              May 14, 2020
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              Hi
              Money got deducted from my account, I got a message 'Txn of INR 249.00 done on Acct XX898 on 14-May-20.

              Info: VIN*GOOGLE Kin'

              I didn't even get any OTP,

              Please resolve this issue as soon as possible and hope that you will revert my money back.
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                D
                Dinesh Chavan 91
                May 14, 2020
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                Resolved

                Forced transaction: on 04/01/2020 as per following details
                Rs 1899 is being deducted by oneast without my confirmation.
                Please get it stopped and return money.
                Date of transaction:04/01/2020
                Details of transactions as reflected in the bank statement is as given below.

                Iin/i-debit/si oneast /[protected]
                3/[protected]/
                1, 899.00
                Aug 6, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                May 15, 2020
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  Vijayrao Ratnakumari
                  May 14, 2020
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                  Address: Achanta(md) A. Vemavaram (post) West godavari (dist) 534272

                  Why is My balance deducted .I want reason please tell me i don't apply any policy, privecy in u r bank
                  So Re credit my balance .ICICI bank
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                    S
                    Saif Anis
                    May 14, 2020
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                    Address: Phoolpur allahabad utter pradesh,212402

                    Dear customer,

                    Greetings from icici bank.

                    A purchase of inr 1, 899.00 has been made using your debit card linked to icici bank account xx696 on 14-may-20. Info: iin*i-debit*si.
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                      P
                      Prince Jhawa
                      May 14, 2020
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                      cyber crime online transaction

                      Address: 481,phase 10

                      Txn of INR 1, 899.00 done on Acct on 14-May-20.Info: IIN*I-Debit*S.Avbl Bal:INR .Call 18002662 for dispute or SMS BLOCK 238 to [protected]...
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                      Aswathy Raveendran R K
                      May 14, 2020
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                      Hi,
                      Got a email that my account is debited.

                      purchase of INR 1, 899.00 has been made using your Debit Card linked to ICICI Bank Account XX840 on 14-May-20. Info: IIN*I-Debit*SI .

                      I want my cash back.. Please help me to take necessary action.

                      Thanks
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                        S
                        Sam Boro
                        from Pune, Maharashtra
                        May 14, 2020
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                        Rs 1, 899.00 is debited from my account without taking my permission.

                        on 5:17pm 14.05.2020

                        Info: IIN/I-Debit/SI ONEAST
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                          T
                          Technical Alpha Male
                          May 14, 2020
                          Resolved
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                          Resolved

                          Address: Ataria Complex, Baner Pune, 411045

                          My name is kiran deshmukh (Icic bank custmer baner pune)
                          I have transfered money to wrong/unknown bank account by mistake

                          Transaction date and time : 14 may 2020.10.41 am

                          My account number : sba[protected]
                          Iffc code : icic0000985

                          Unknown account number :
                          Upi/[protected]/mango payment/dummy name/icici bank

                          Amount : 3800/-

                          Please help me with my amount bank
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 15, 2020
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Shaina Farheen
                            from Kolkata, West Bengal
                            May 14, 2020
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                            Every month the bank deducts consecutively quadruple times this type o[censored]nethical charges from my account!!
                            I want the bank to reverse the charges ASAP!!
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                              P
                              prn prn
                              May 14, 2020
                              Resolved
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                              Resolved

                              I have tried 2 time online transaction for paying bill using icici credit card but it fails both time;

                              Dear customer, transaction of inr xxxx on credit card xxxx is withheld due to security reasons. Pls call our customer care.

                              Kindly note that due to covid-19 situation, even i am unable to reach out to customer care.

                              Kindly help resolve my issue at the earliest as possible.
                              Aug 11, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 15, 2020
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ktjj) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              View replies
                              ICICI Bank — icici bank icici credit card - transaction withheld due to security reasons

                              I have tried 2 times online transaction for paying bill using icici credit card but it fails both time;

                              Dear customer, transaction of inr xxxx on credit card xxxx is withheld due to security reasons. Pls call our customer care.

                              Kindly note that i am unable to reach out to customer care ever!

                              Kindly help resolve my issue at the earliest as possible.
                              Reply
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                                N
                                Nagaravi
                                May 14, 2020
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                                Resolved

                                When i checked my bank transactions and i found that there is one debit transaction '*' dp chgs till dec-19' every month starts from jan-20.

                                Also observed that there are 4 times deducted 29.5 in jan-20 with the description 'atmdec chg/[protected]/5922+gst' where i am unable to withdraw amount.

                                Can you please refund my amount.
                                Aug 11, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 15, 2020
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ktjt) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  P
                                  Priyankaalla123
                                  May 13, 2020
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                                  Resolved

                                  I am priyanka alla. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-20) dp charges on

                                  28/04/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

                                  Message to my mobile. I need justice and my money back immediately. My account number is[protected].
                                  Mobile no. [protected]

                                  Please help.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 14, 2020
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  View replies
                                  this is the image. Please assist for getting my money back.
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                                    Y
                                    Yavanthi Shivakumar
                                    May 13, 2020
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                                    I haven't received any calls yet. But my Credit Card is getting over charged. I wish you would be sensible to our financial situations and not exploit more than what it is..
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                                      R
                                      RahulKumar2081988
                                      May 13, 2020
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                                      Resolved

                                      Address: aIROLI

                                      I am rahul kumar. 827.00 rupees has been deducted from my account as[protected] [protected] dp chgs till feb-2
                                      0) dp charges on

                                      29/10/2015. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

                                      Message to my mobile. I need justice and my money back immediately. My account number is[protected].
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 13, 2020
                                      ICICI Bank Customer Care's response                                       Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kios) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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