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3.3
Updated: Apr 21, 2026
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ICICI Bank reviews & complaints page 373

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S
Suvriti Chaurasia
May 14, 2020
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Txn of INR 1, 899.00 done on Acct XX258 on 14-May-20.Info: IIN*I-Debit*S. This message was sent on my registered mobile number. But I have not done any transaction from my card.
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    S
    svsphotoseconds
    May 14, 2020
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    Icici bank fraud transaction
    My ICICI account was debited Rs. 1899/- on 14 may 2020with transaction remark as IIN/I-Debit/SI. I have not authorized the transaction in any way. Please resolve the issue and get me my money back.As soon as possible.
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      S
      svsivajith
      May 14, 2020
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      Icici bank fraud transaction
      My ICICI account was debited Rs. 1899/- on 14 may 2020with transaction remark as IIN/I-Debit/SI. I have not authorized the transaction in any way. Please resolve the issue and get me my money back.As soon as possible.
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        C
        Chithra aravindhan
        May 14, 2020
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        Hi
        Money got deducted from my account, I got a message 'Txn of INR 249.00 done on Acct XX898 on 14-May-20.

        Info: VIN*GOOGLE Kin'

        I didn't even get any OTP,

        Please resolve this issue as soon as possible and hope that you will revert my money back.
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          D
          Dinesh Chavan 91
          May 14, 2020
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          Resolved

          Forced transaction: on 04/01/2020 as per following details
          Rs 1899 is being deducted by oneast without my confirmation.
          Please get it stopped and return money.
          Date of transaction:04/01/2020
          Details of transactions as reflected in the bank statement is as given below.

          Iin/i-debit/si oneast /[protected]
          3/[protected]/
          1, 899.00
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 15, 2020
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            V
            Vijayrao Ratnakumari
            May 14, 2020
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            Address: Achanta(md) A. Vemavaram (post) West godavari (dist) 534272

            Why is My balance deducted .I want reason please tell me i don't apply any policy, privecy in u r bank
            So Re credit my balance .ICICI bank
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              S
              Saif Anis
              May 14, 2020
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              Address: Phoolpur allahabad utter pradesh,212402

              Dear customer,

              Greetings from icici bank.

              A purchase of inr 1, 899.00 has been made using your debit card linked to icici bank account xx696 on 14-may-20. Info: iin*i-debit*si.
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                P
                Prince Jhawa
                May 14, 2020
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                cyber crime online transaction

                Address: 481,phase 10

                Txn of INR 1, 899.00 done on Acct on 14-May-20.Info: IIN*I-Debit*S.Avbl Bal:INR .Call 18002662 for dispute or SMS BLOCK 238 to [protected]...
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                Aswathy Raveendran R K
                May 14, 2020
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                Hi,
                Got a email that my account is debited.

                purchase of INR 1, 899.00 has been made using your Debit Card linked to ICICI Bank Account XX840 on 14-May-20. Info: IIN*I-Debit*SI .

                I want my cash back.. Please help me to take necessary action.

                Thanks
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                  S
                  Sam Boro
                  from Pune, Maharashtra
                  May 14, 2020
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                  Rs 1, 899.00 is debited from my account without taking my permission.

                  on 5:17pm 14.05.2020

                  Info: IIN/I-Debit/SI ONEAST
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                    T
                    Technical Alpha Male
                    May 14, 2020
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                    Resolved

                    Address: Ataria Complex, Baner Pune, 411045

                    My name is kiran deshmukh (Icic bank custmer baner pune)
                    I have transfered money to wrong/unknown bank account by mistake

                    Transaction date and time : 14 may 2020.10.41 am

                    My account number : sba[protected]
                    Iffc code : icic0000985

                    Unknown account number :
                    Upi/[protected]/mango payment/dummy name/icici bank

                    Amount : 3800/-

                    Please help me with my amount bank
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 15, 2020
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Shaina Farheen
                      from Kolkata, West Bengal
                      May 14, 2020
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                      Every month the bank deducts consecutively quadruple times this type o[censored]nethical charges from my account!!
                      I want the bank to reverse the charges ASAP!!
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                        P
                        prn prn
                        May 14, 2020
                        Resolved
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                        Resolved

                        I have tried 2 time online transaction for paying bill using icici credit card but it fails both time;

                        Dear customer, transaction of inr xxxx on credit card xxxx is withheld due to security reasons. Pls call our customer care.

                        Kindly note that due to covid-19 situation, even i am unable to reach out to customer care.

                        Kindly help resolve my issue at the earliest as possible.
                        Aug 11, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 15, 2020
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ktjj) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        View replies
                        ICICI Bank — icici bank icici credit card - transaction withheld due to security reasons

                        I have tried 2 times online transaction for paying bill using icici credit card but it fails both time;

                        Dear customer, transaction of inr xxxx on credit card xxxx is withheld due to security reasons. Pls call our customer care.

                        Kindly note that i am unable to reach out to customer care ever!

                        Kindly help resolve my issue at the earliest as possible.
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                          N
                          Nagaravi
                          May 14, 2020
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                          Resolved

                          When i checked my bank transactions and i found that there is one debit transaction '*' dp chgs till dec-19' every month starts from jan-20.

                          Also observed that there are 4 times deducted 29.5 in jan-20 with the description 'atmdec chg/[protected]/5922+gst' where i am unable to withdraw amount.

                          Can you please refund my amount.
                          Aug 11, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 15, 2020
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ktjt) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            P
                            Priyankaalla123
                            May 13, 2020
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                            Resolved

                            I am priyanka alla. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-20) dp charges on

                            28/04/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

                            Message to my mobile. I need justice and my money back immediately. My account number is[protected].
                            Mobile no. [protected]

                            Please help.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 14, 2020
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            View replies
                            this is the image. Please assist for getting my money back.
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                              Y
                              Yavanthi Shivakumar
                              May 13, 2020
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                              I haven't received any calls yet. But my Credit Card is getting over charged. I wish you would be sensible to our financial situations and not exploit more than what it is..
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                                R
                                RahulKumar2081988
                                May 13, 2020
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                                Resolved

                                Address: aIROLI

                                I am rahul kumar. 827.00 rupees has been deducted from my account as[protected] [protected] dp chgs till feb-2
                                0) dp charges on

                                29/10/2015. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

                                Message to my mobile. I need justice and my money back immediately. My account number is[protected].
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 13, 2020
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kios) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  D
                                  Dheeraj Sampath
                                  May 13, 2020
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                                  Resolved

                                  I am an icici bank customer. I am being charged around 414.81 rupees every month. I don't know what the charges are for. They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type deduction is not good please return my charged amount. My email id is [protected]@gmail.com

                                  This is not first time. Their customer care doesn't seem to respond to my emails.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  May 13, 2020
                                  Updated by Dheeraj Sampath                                   NACH_AD_RTN_CHRG~PRUMF~07MAR20
                                  Verified Support
                                  May 13, 2020
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    Akash Lal
                                    May 12, 2020
                                    Resolved
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                                    Resolved

                                    I have icici credit card. They charge me extra for auto debit return fee. I didn´t applied for this service and icici bank didn´t gave me any information about this service, they just did by themselves and now they are charging me every month.
                                    I need my all extra charges back and remove this service from my account asap.
                                    Name: akash lal
                                    Email id : [protected]@gmail.com
                                    Contact :[protected]
                                    Dob: 14 june 1997
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 13, 2020
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      A
                                      Ankit Chaturvedi Kannauj
                                      May 12, 2020
                                      Resolved
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                                      Resolved

                                      Address: Faizullaganj lucknow

                                      Myself ankit chaturvedi, i have been with icici bank since 2016. Each year 807/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till mar-20 is shown in the statement. So please make sure to credit the amount which has been debited so far. A/c#[protected] ifsc#icic0000325
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 13, 2020
                                      ICICI Bank Customer Care's response                                       Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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