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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 388

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G
gramulugoud
Apr 11, 2020
Resolved
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Hi, my name is g ramulu
I have received an sms today that i have wdl an amount of rs 504/- i just wanted to know that from where it's got withdraw i didn't wdl any amount. How could someone withdraw amount without my permission
Reg. Mob:[protected]
Sms that i received:-
"acct xx324900 debited with inr 504.00 as of 11 apr. Info: aep*cash wdl on. Avbl bal:inr 0.09. Call [protected] for dispute or sms block 324900 to [protected]"

Please check my consern
Thank you
May 12, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    Uday Praveen
    Apr 11, 2020
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    Address: Chennai

    On 9-Apr-2020, ECSRTNCHG deducted from my account of rs 590. I don't know what these charges and why.
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      S
      Sendilnathan
      Apr 11, 2020
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      Dear Sir,

      I don't have any loan amount etc... I don't know y each and every month Icici bank amount debiting without any information. Kindly look into this matter urgently and do stop debiting .
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        nikashsb
        from Bengaluru, Karnataka
        Apr 11, 2020
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        Resolved

        Address: #307 Saritha Opulence, Survey Number 85/2, 3rd Cross SGR Dental College Road., Manjunatha Layout, Munnekolala. Kasavanahalli Village.

        I have an icici bank savings account and an icicidirect trading account that was opened in 2016. During the time of opening the account i was told that my icici direct trading account is free and there won't be any charges levied against having this account even if i don't use it. I haven't used this account at all till date, still on 28th apr 2019, an amount of rs 826.00 was deducted from my account as yearly charges for my dmat account (Details of the transaction below)
        Transaction remarks: dmc/ dp chgs till apr-19
        Transaction date: 28-may-2019
        Transaction amount: 826.00
        +1 photos
        May 13, 2020
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 12, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          T
          Thirav_
          Apr 11, 2020
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          Resolved

          Address: 37, Pillayar Kovil street,virattipathu,Madurai 625016

          [resolved] icici bank — ecsrtnchg charges hit on my account

          2 reviews
          Madurai, tamil nadu, india
          Alaguthiraviyam m
          Submit a complaint
          Hi sir/madam

          Am a icici bank customer. 09.04.2020 ecsrtnchg charged 500 rupees + tax... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Pleaseexplain what the charge it is. This type direction is not good please return my charged amount. Thank you
          +1 photos
          May 16, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 12, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0fjzn) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            P
            Purnananda Maharana
            from Bhubaneshwar, Odisha
            Apr 11, 2020
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            Address: Mumbai

            I made one transaction in myntra using icici bank credit card, and cancelled later due to delayed delivery. I didn't get the refund yet even more than 15 working days are passed and in email, phone no one responding too. Request you look asap on this.
            Credit card no. : [protected]
            Cancellation date : 25 th march 2020
            Website : myntra

            Amount - rs. - 5095.00-
            Bank reference number is[protected]
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 11, 2020
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Apr 13, 2020
            Updated by Purnananda Maharana
            I haven't received any call from @icici customer care
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              M
              Mahendrareddy
              Apr 10, 2020
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              Resolved

              Icici bank — mabchgs debited without information.

              Dear sir,
              I'm mahendrareddy holding icici savings account for past 8 years. A/c#[protected] in dilsukunagar hyderabad.
              Without any intimation, my account has been debited more than 1000 rs. My account has a balance 2000 for many times but i have never come across something like this before.
              Please take some appropriate action.
              Apr 10, 2020
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
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                D
                Deepan0505
                Apr 10, 2020
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                Address: Chennai

                My name is deepan and i had ordered mobile of rs 13396.10 (Realme 6) in amazon on 20 march 2020 and after 24 march 2020, i canceled this order before delivery. And on 24 march 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number (646311). So please kindly respond to this complaint it's very urgent.
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 10, 2020
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0f5g8) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Apr 12, 2020
                Updated by Deepan0505
                Still, I didn't get any proper response from your customer service after sent more numbers of mails.

                Kindly contact me in below mode of communications to explain further

                My contact number: [protected]
                My mail id: [protected]@gmail.com

                Note: The issue still persists.
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                  A
                  Añbee Arin
                  Apr 10, 2020
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                  Address: Howrah, sankrail, india

                  I am Arindam Mondal, anmount of 825.03 rupees has been deducted from my account in the name of dp chgs till 2nd march 2020.
                  i haven't received any deduction message.

                  I need my money back in my account...
                  +1 photos
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                    V
                    Vaishali Srayam
                    Apr 10, 2020
                    Resolved
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                    Resolved

                    unauthorized money withdrawal

                    Dear sir

                    Ref : sb ac[protected]

                    On 8/4/20 there was anunauthorized withdrawal of rs 8000 from the above mentioned icici account at around 1: 30 pm. Since this particular transaction was was not initiated from my end i would like to know the exact details of the transaction.

                    I hereby request you to kindly make the refund since the beneficiary is no way concerned with my account and illegal done.br...
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                    V
                    Vikash Saini 500
                    Apr 10, 2020
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                    Address: Plot no.122 Surya Nagar, Murlipura

                    My self Vikas Saini From Jaipur am a AutoCAD Engineer and i Was purchase a flat on Finance by Iifl home loan, I was always pay my ecs time to time, but in Lockdown my position is not for given Ecs, and as per Central Govt order Ecs will bhi postpone for 3 Months then why this Charges is Dedected in My Account. please Help me
                    +1 photos
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                      S
                      Skaper
                      Apr 10, 2020
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                      multiple posdec charges of rs 29.50

                      Hi,

                      I've been using this account for a long time now and recently i noticed that money is being debited by the bank without any reason as to why. At first it was just 1 or 2 deductions a week but now it has come to a point that i get 5-6 instances of these deductions in a day. I've been having low balance on this account since january and use it primarily for online subscriptions. The moment i transfer money to this account...
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                      J
                      Jaysukh Sonagara
                      Apr 10, 2020
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                      I have placed the order on Amazon and same was cancelled because of lock down. Amazon has already initiate the refund but refund was not reflect in my credit card after 10 days.

                      Refund transaction to ICICI Bank ID is 041313.

                      Mobile No. [protected]
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                        B
                        B N Patra
                        Apr 10, 2020
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                        Address: Udhampur

                        I was used my credit card no [protected] on 23 Mar 2020 at Northern Comd CSD canteen for payment 750/- but amount debited two times i.e 750+750. Request credit amount.
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                          V
                          viradiya sagar
                          Apr 9, 2020
                          Resolved
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                          Resolved

                          Hi,
                          From my account there was deduction of 590 rs in bame of ECSRTNCHG060420_SR[protected]

                          Why, can i know reason?

                          I want my money refunded
                          +1 photos
                          Apr 10, 2020
                          Complaint marked as Resolved 
                          I did not get ane message from bank, i saw when i checked my account, that 590 rs were deducted..
                          Apr 10, 2020
                          Updated by viradiya sagar
                          Why it is resolved without resolution
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                            S
                            SN Ramu
                            Apr 10, 2020
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                            Address: HYDERABAD

                            Today 4/9/2020 ecsrtnchg charged 590.00 and 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount.
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                              R
                              Rambilas nagar
                              Apr 9, 2020
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                              Address: 34 Krishna Nagar kota Rajasthan 324005
                              Website: I Mobile

                              Hello sir I'm icici bank customer. Today 9/4/2020 ecsrtnchg charged 590 and 590 rupees. I don't know what the charges ecsrtnchg... Bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount.
                              +1 photos
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                                R
                                Rubysultana
                                from Hyderabad, Telangana
                                Apr 9, 2020
                                Resolved
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                                Resolved

                                Address: 16-11-69/A Moosarambagh Tv Tower, Malakpet
                                Website: www.icicibank.com

                                Am an icici bank customer. Today 9/4/2020 ecsrtnchg charged 590 and 590 rupees. I don't know what the charges ecsrtnchg... Bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id ruby. [protected]@gmail.com.
                                May 12, 2020
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 10, 2020
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  Aashish Jadhav
                                  Apr 9, 2020
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                                  Resolved

                                  Address: Mumbai

                                  My name is aashish jadhav, an icici bank customer from the last couple of years.

                                  In the month of march, my account is debited three times on the grounds of 'dp chgs till feb 20', something which is completely unforeseen to me. The amount totaling rs. 826.00 has been deducted from my account in the set of three transactions.

                                  When i searched google regarding this dp charges, i found it something related to 'demat account' which i believe may be wrong but whatever it may be. I have never activated or linked anything to my account and neither have i tried doing so. Demat account is something out of boundary.

                                  Most importantly, there was no prior notice of deduction given by the bank through sms or call regarding these deductions and they are not even bothered to inform about the same after deductions have been made.

                                  Only after i logged-in my account and checked the balance, i realized that the said amount was debited from my account.

                                  This is a completely unprofessional and irresponsible act by the bank at this crucial time of covid-19 crisis when people require every single penny of their earnings/savings to be useful and handy when necessary.

                                  It's needless to say that i need a refund as soon as possible or else i will have to undertake more severe action against this deleterious act by icici bank.
                                  +3 photos
                                  May 11, 2020
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 10, 2020
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0f5cy) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    I
                                    Imvarma RK
                                    Apr 9, 2020
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                                    Resolved

                                    Address: madhapur, Hyderabad

                                    Am an icici bank customer. Today 4/9/2020 ecsrtnchg charged 451.32 and 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id rajkumar. [protected]@yahoo.com
                                    May 10, 2020
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 09, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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