ICICI Bank Complaints & Reviews

I am facing a very strange problem with icici bank internet banking. They are not able to send otp properly.
No transaction imps or neft can send otp although they are notifying in email that they are sending otp
I can able to pull otp for sometime but not for all the time

Their customer care are closed (Really!!!...)... When we are talking about digital banking icici bank close their customer care for covid 19 situation

Very unprofessional experience in this tough time... My all respect and love for this bank gone in last 5 days that they cant fix the issue

I have not used my card anywhere nor did i swipe it anywhere why are they charging for this? This is a complaint by thousands of customers who are unjustly exploited for the only reason that they have accounts in icici bank. I did not use/swipe my card anywhere for them to decline it due to insufficient balance and charge for it. This is a scam and please do something about it.

Following are the details of the transaction.

Txn of inr 310.00 done on acct xx647 on 05-apr-20. Info: vin*google f. Avbl bal:inr 20, 947.65. Call 18002662 for dispute or sms block 647 to [protected].

Txn of inr 499.00 done on acct xx647 on 05-apr-20. Info: vin*google v. Avbl bal:inr 20, 448.65. Call 18002662 for dispute or sms block 647 to [protected]

Please resolve the issue as soon as possible. Because of the current covid-19 situation bank is not taking calls for any issue.

Regards
Bhawna saini

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction details says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I did not even any message for deduction like others transactions. I have checked this when i was going through my account statement, the amount was debited on 04th april, 2020. Could you please assist me regarding this. Please find the attachment regarding the same

I have no idea why i have been charged rs 826 on transaction date: 30/03/2020 with transaction remarks:dmc/in[protected] dp chgs till feb -20.

This is extreme bad for a bank like icici to make such fraud.
This is completely unacceptable and please refund my amount. My phone number is [protected].

Contact me between 2:00 pm to 6:00 pm at earliest.

M an icici bank customer. Today 06/04/2020 ecsrtnchg charged 590, 589.98 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Siva rama krishna n

I am vivek shivalli raju, an amount of 826.00 rupees has been deducted from my account in the name of dp chgs till 20 on 30th march 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to complain anywhere else if needed

After lockdown i was not able to loging icicibank site today when i login to check for credit card detail i saw Icici bank deducting money in this crucial situation also, after maintaining account balance then also deducting 2time my money. I want my money back or else close my account

I ordered one ukulele from flipkart worth rs. 3899.0 on 23rd march 2020 and cancelled it on 24th. The refund was initiated from seller side on 24th itself. And it would be reflected in my bank account by 3rd april 2020 as it was written. I still now didn't get my refund. I contacted with flipkart customer care. This is the refund id cr2003240126012889766203 with reference number pzt[protected]dnzi02 and my order id was od[protected]. I tried to contact my bank with mail. They mailed back that mail services and unavailable right now and many of the time i'm not being able to connect to the customer care phone number of icici. Even though i get connected they are asking for atm pin which i'm not at all comfortable to share. My money got stuck and i'm not able to get in touch with my bank to know the status of my initiated refund. Please help me out as soon as possible. I'm waiting from 24th march for my refund.

I took a cheque personally to your br. For depositing in ac no.[protected]. The cheque was for 4 lakhs and was to pay the premium for icicipru policy n0.21435880. The time and date of my visit was : 03/04/2020 :1130 hrs. The lady on the counter refused to accept the cheque and stated that i should do the transaction on line. I came back disappointed since the lady did not give me time to talk to her as well. I went to deposit the cheque for my son who is in the merchant navy and on board his ship on the high seas iam a senior citizen above seventy years of age. The payment of delay of the premium is entirely due to your staff. Please have the said cheque collected from my residence so that the premium could be paid.

Purchased tax saving bond of sries-22000-tsb which was scheduled to be redem on 24.3.2003 but as per my records no money is received pl. My bondholder no[protected] certificate no. 399814 in the name of ashok kumar gupta.

You r requested to arrange for my pending payments as per agreed terms.

I shall be grateful to receive information on this complaint

My email address is [protected]@gmail.com and cell no [protected]

I had submitted the nps account opening request around 15 days back. I had done the e-sign as well. I had submitted all my documents online.

Now, it says my pran is frozen due to kyc verification pending from pop or rejected.

Pran no is[protected]. I need to get it transferred to corporate account so that i can claim additional deduction for tax purposes. Can you please get it resolved asap.

My phone no is [protected]

My name is anamitra de and i'm holding a salary in icici bank for the past 2 years. I just saw today when i checked my account online, that four times i have been charged posdec chg unnecessarily.
Posdec chg/[protected]/1882+gst 29.50dr
Posdec chg/[protected]/1882+gst 28.24dr
Posdec chg/[protected]/1882+gst 29.50dr

Posdec chg/[protected]/1882+gst 29.50
Branch code icic0003872

My name is anamitra de and i'm holding a salary in icici bank for the past 2 years. I just saw today when i checked my account online, that four times i have been charged posdec chg unnecessarily.
Posdec chg/[protected]/1882+gst 29.50dr
Posdec chg/[protected]/1882+gst 28.24dr
Posdec chg/[protected]/1882+gst 29.50dr

Branch ifsc icic0003872

Posdec chg/[protected]/1882+gst 29.50

Hello sir/Madam

Rs 583.00 is being deducted in name of POSDEC / CHG as the charges are for when there is no sufficient balance in my account but i use your ATM/Debit card for payment at a store.

But there has never been so that i have used my ATM without sufficient balace.

Hi,

I am Roobini. my account number is[protected].

826 rs Debited from my account without my knowledge. I don't have any active demat account.

I need my money back asap.

I was checking my saving account of ICICI, when i checked it was quiet shocking that my amount has been debited without any notification or any message.
From my account SMAB charge has been debited without any information since last three month. this was very disappointing to me.
Please refer below detail:
Account no:[protected]
email: [protected]@gmail.com
mobile no:[protected]

I tried downloading the Provisional certificate for FY 2021 for my Home Loan. It didn't work. Not able to request the same even via imobile app. Then wrote an email. Received a reply saying no support will be provided for this request. download online. When its not available online, how can I download?

Due to lock down situation I cant go to the nearest branch to receive the same. When I am paying EMI without fail till date, why they are providing the provisional IT certificate? Due to which I cant submit my IT declaration to my employer and they are deducting huge tax from my monthly salary.
When all other banks are providing this facility without fail, why ICICI only has this issue. Not acceptable

Today i received a call to share the account details for services from [protected]

Deducted 491.17₹ from account as dp charges.
Which is happened first time since account opening.
I want refund for this.