ICICI Bank Complaints & Reviews

I have applied online for the fasttag through icici website.
I have uploaded necessary documents and deed payment by citibank creditcard rs 505/-

The money was deducted from creditcard on 26/11/2019
Till date i have not received my fasttag. I have contacted iicic bank for same but no reply received for the same problem.

Id given was 11610757

Manish shah

Dear sir,
I had opened savings account with icici bank in 2013, (Ac no[protected] same time opened ppf linked with this account. I have stopped using or operating this account in year 2017.
As i am not having job from last 1 year & going through financial difficulties, approached mr. Rakesh - deputy branch manager-bannergatta road (Hulimavugate) bangalore for withdrawal of ppf amount. (It has been told by the manager while opening sb account that after 5 years you can withdraw full amount).
Mr. Rakesh tol me that only partial amount i. E. Rs[protected] can be withdrawn now & for that he asked me to activate sb account. Mr. Rakesh has assured me that no charges will be done for reactivating account & also cleared me that no other dues there in the bank which will deduct from this amount.
With his assurance have submitted application for same & received amount on[protected], thursday. But on[protected] deducted (Stolen) all amount from my account. On[protected] some one from bank called me & told account not reactivated as i have not submitted kyc (Need clerification
When i approached mr. Rakesh on[protected], for clarification & his assurance made he started shouting on me & he told that this amount is towards, cheque bounce charges for axis bank loan. But when i asked him -1. Why he has wrongly committed me while submitting application for withdrawal. 2. Why amount got deducted even for closed loan account by icici bank (Axis bank deducted for same) without answering me he shouted on me & ms behaved with me in side branch in front of all.
As iam a family man & job less for last one year kindly some one help or answer me in below issues - 1. Whether bank has right to collect or steal our ppf amount from our sb account. 2. Why no other option other than withdrawing to icici bank. 3. Ppf withdrawal time period & process. 4. How one can take amount which is not active. 5. Action against behavior of branch manager for shouting against me & misguiding me.

Regards,
Sathyanarayan

My account balance is deducted without my knowledge and below description is given in statement
1. Nach_ad_rtn chrg ipro: rs. 300.28
2. Dcardfee 9939dec 19-nov20+gst: 588.82

Please let me know why this charges are deducted. Under what circumstances will these charges be deducted in future. Also please send a sms or mail when you cut such charges. It is without any intimation that my money is deducted from my account.

श्री मान जी,

निवेदन यह है कि आप मेरी समस्या का समाधान करें।

श्री मान जी मेरा नाम सुशील कुमार शर्मा पुत्र स्वर्गी श्री सुरेश चंद्र, मकान न. 1204, नेताजी सुभाष लेन, जवाहर कालोनी फरीदाबाद हरियाणा का हूं।
श्री मान जी[protected] मे ICICI BANK का EXECUTIVE मेरे घर मेरा ACCOUNT खुलवाने के लिए आया था। वो भी मेरे किराएदार के कहने पर आया था।
श्री मान जी मैने icici bank EXECUTIVE के कहने पर FORM पर जहाँ कहे वहा पर SING कर दिए थे परंतु मेरे पास उस समय कोई भी पहचान पत्र (ID PROOF) नही था। आपके EXECUTIVE ने कहा कि मे manager sir से बात कर लूंगा परंतु कुछ दिन बाद वो आया और उसने मुझसे कहा कि आपका account open नही हो सकता क्योकि आपके पास कोई पहचान पत्र (ID PROOF) नही है इसलिए आपका account open नही हो सकता है।
उसके बाद 2015 मे मुझे पता चला कि आपकी ICICI BANK द्वारा मेरा ACCOUNT[protected] OPEN कर दिया था, और CREDIT CARD ([protected]) तथा LOAN ([protected]) भी दे दिया था, LOAN AMOUNT 25000 RS था जिसने ये LOAN लिया था उसने कुछ LAON AMOUNT भर दिया था परंतु शेष 9000 RS रह गए थे, जिस पर CHEQUE BOUNCE FEES, INTEREST CHARGE और PALENTY लगा कर 16366 RS कर दिया था। जोकि मेरे CIBIL SCORE मे आ रहा है।
श्री मान जी आप मुझे ये बताने का कस्ट करे कि आपने किस पहचान पत्र (ID PROOF) के आधार पर ACCOUNT OPEN किया तथा किस पहचान पत्र (ID PROOF)के आधार पर CREDIT CARD और LOAN दिया था।
आपसे निवेदन है कि आप इस समस्या का जल्द से जल्द समाधान करने का कस्ट करें। आपकी अति कृपया होगी।

धन्यबाद,

सुशील कुमार शर्मा,
म. न. - [protected], [protected],
A/C[protected],
CREDIT CARD - [protected],
LOAN - [protected]
EMAIL ID- [protected]@hotmail.com

(A) my commercial vehicle no. Up 83 bt 5415, was passing by chhajarsi toll plaza on date: 3/12/19. The truck passed by the toll once from lane no.11. But the toll deducted twice from my fastag wallet. The first time it deducted at timing:
1) 8:46 pm (Toll txn id - [protected]) and after seven minutes it again got deducted at 2) 8:53 pm (Toll txn id - [protected]). Though the truck passed once but the toll deducted twice amounting to rs.415 (Each time).

(B) my commercial vehicle no. Up 83 at 7886, was passing by gabhana toll plaza on date: 25/12/19. The truck passed by the toll once from lane no.01. But the toll deducted twice from my fastag wallet. The first time it deducted at timing:
1) 10:16 pm (Toll txn id - [protected]) and just after five minutes it again got deducted at 2) 10:21pm (Toll txn id - [protected]). Though the truck passed once, but the toll deducted twice amounting to rs. 455 (Each time).
It is an earnest request to look into the matter as soon as possible

My name is Ravikumar Jagdishbhai Bhalodiya.

I have been wrongly charged for INR 826.00 on 27th Dec 2019 with the transaction details - DMC/IN[protected] DP CHGS TILL NOV-19 which is demat account charges.
I have/had never applied for the Demat account and never used it before.

Tried contacting customer care service, they connected me to demat account team, the answers from them were rubbish and disgusting. Instead of answering my queries of refund, they told me to get the Demat account closed by visiting the Demat branch here in Pune which is 40 kms from my home which is complete nonsense when I have never requested for one.

I need the refund at the earliest along with the reason for such incident.

Please help me to keep my trust on ICICI, its been 6+ years I am with ICICI.

Dear icici,

On 27 december icici demat account team has deducted rs826 from my account,
I was told that there is no monthly charges for my demat account but i could see that rs 826 has been deducted on dmc/in[protected] dp chgs till nov-2019 transaction, can you please explain and be open to all your customers?

Transaction data:27/12/2019

Thanks,
Jitesh kumar

I am VINAYAK UTTRESHWAR BAGAL. 798.63 Rupees has been deducted from my account as DP CHGS TILL NOV-19. When I checked my bank transactions and I found that there is one debit transaction '27/12/2019'----'DMC/IN[protected] DP CHGS TILL NOV-19'---- 'INR 798.63'.

When asked to customer care they told it is deducted for DMAT account. But, There was no prior notice.I haven't received any deduction message to my mobile.

I have a Demat account in ICICI bank for 6 years now. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged.

I need justice and my money back immediately.
My Account Number is[protected]. My phone number is [protected]

Hi icici bank,

My account is getting deductions every month 472 multiple times in month and as a result my account balance has dropped drastically. I am not sure what this means and why is it auto deducting? Can icici please answer and return the entire amount right away. This is not done. I'll close my account with you guys.

I can be reached at [protected] or [protected]@gmail.com....

I am account holder of icici bank. I was using this account last 4 yr as salary account but there after i was not using this account due unemployed. From this month now i am using but they deducted balance 2 times in 1 week. The amount was in form smab chrg 599+chat 53.91+sgst53.91 =706.82 rupees per time and total 1week deduction 1413.64 rupees and also reissue debit chrg 588 rupees
Total december month deduction =2001.64 rupees, what is this?. Please help me,

Hi, i want to know my pf balance and epf balance in uan number[protected] for which your number is mhban[protected].

I want to know compulsorily the balance in both pf numbers because i get an error message in epf portal saying since it is linked to trust balance cannot be displayed.

Please help asap and message me on my number [protected].

Regards
Prakash rb

Cash payment made still fastag deduction done
Date 24/12/19 time 13:28 :54 booth 12 operator santanc1145
On 24 th dec i was travelling through nh2 — at banskopa toll plaza — i paid cash for toll fee amounting to rs 70/-
After sometimes i found that fastag deduction, too, was made from my fastatg account — as the amount remaining was low the fastag became inactive
I want refund of rs 70/- deducted from my a/c
Car no wb06n3519 my mob no [protected]
I sent w app message in detail to toll plaza manager mr ranjit jena on 25 th dec while i was returning — no action/response till now

Date 24/12/2019 time 13;28:54 toll plaza banskopa nh2
Double deduction
I have paid in cash rs 70/- at booth 12 operator santanc1145, after sometime fastag deduction too was done
As the amount became low in my wallet the fastag became inactive.
On my way back on 25th dec i sent w app message to toll plaza manager mr ranjit jena who is yet to respond
I want my extra amount back to my wallet

I have some of icici safety bonds certificates
Which was jointly held,
I didnot know about any amount received against the same or not
I want to know current status of these folios
Whether they are in exist?
Whether they matured and any amount received by us?
Still any amount is pending to transfer from company side?
Please send the valuable revert for below folios
Bond holder no. 4222-735 certificate no. 5405
Bond holder no. 4222-741 certificate no. 2082
Bond holder no. 4222-740 certificate no. 2081
Bond holder no. 4222-735 certificate no. 1680
Bond holder no. 4222-735 certificate no. 1681
Bond holder no. 4222-735 certificate no. 1403
Bond holder no. 4222-735 certificate no. 1402
Bond holder no. 4222-735 certificate no. 1404

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 18th dec, 2019. Could you please assist me regarding this. Please find the attachment regarding the same

Date of incident : 17th december 2019

I received call from icici bank on 17th dec and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c on 22th dec. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

Hi,
I bought a fastag from paytm. There was no vehicle registration number when i received the fastag. I raised a complaint to paytm with copy of my rc. Its being more than 72 hours (Complaint was registered on 22nd of december 2019) but they have still not activated my fastag. I have called them many times but paytm has still not resolved. I am attaching my fastag bar code[protected] for reference.

See i was going for a trip delhi to chandigarh and when i reached your dappar toll plaza they said your fastag is blacklisted and they took charged @rs55. When i am came back they charged me again @rs 55 after they i reached karnal toll plaza they also said your card is blacklisted and they took charged me @rs125
After that when i reached next toll my fastag is working. Now tell who paying me my refund back and where i can complaint about this

I have applied for a fastag at sbi bank on 29th nov'19 and have received my user name and password to login to the bank fastag portal. Where i'm still waiting for the tag to be received.

When i contacted the branch they were asking me to contact the agency/dealer to whom i have submitted the details. Unfortunately i haven't received any document copy when the request was raised by the branch manager by himself.

Could you please let me know whom i can contact further to get the fastag sticker?

Branch: jamaya, chennai tamil nadu
Tag id : 34161fa[protected]e60
Vehicle no. Tn05 ak 7418

Dear sir,

I am repaying a loan of rs. 3000, which i had taken from an app called nira whose monthly deductions happen on the 10th of every month. Due to some personal reasons i failed to pay my emi in time and repaid it on the 20th of this month. And now i can see there has been a deduction of rs 472 from my account twice can you let me how did that happen?
This how it appears in my monthly statement:

Ecsrtnchg-26-nov-19+gst: rs 472
Ecsrtnchg-16-nov-19+gst: rs 472