ICICI Bank Complaints & Reviews

On 18th november 2019 i have wrongly deposited imps of rs.25, 000/- to a/c no.[protected] instead of a/c no.[protected]. Eventhough i my bank raised chargeback immediately, yet i have received the money bank. I have approached icici bank gorai branch to lodge compliant on 19th november, counter staff & asst manager are refused to accept the comapliants. I also send email through my bank to customer care and imps department on 19th november...

Dear Customer, your ICICI Bank FASTag ac. no. 11538941 has been activated on 22/11/2019 10:53:10. Pls use your tag at toll plazas for toll payments.
complaint ref. no. CMP[protected] Dated 05 Dec 2019.

Dear Customer, Your complaint has been registered.Pls use this complaint ref. no. CMP[protected] for further correspondence with our Customer Care....

I am yet to get Fastag delivery despite applying for it 2 weeks ago. No response in the toll free line,
I have enrolled for the fastag delivery online through ICICI fastag website. fastag.icicibank.com.
I am yet to get any intimation on when they will be delivered to me.
The so-called 24x7 call center does not work.
This is very frustrating.
CMP[protected] - is the complain I have given to ICICI...

Since i have send several email regarding reverse of the charges and also requested you to close my card then too they are sending me statement every month adding late fee and charges
I have send several request since may 2019
So please close the card with null balance
For further clarification please email

This is with reference to your e-mail with respect to your credit card 4375 xxxx xxxx 7008.
Please...

I have applied for ICICI Bank FASTag Reference #[protected] on Nov 30 2019 through their mobile app and had got a confirmation stating i will receive the fastag in 8 working days. I am a customer of ICICI bank for more than 15 years and am confident of their quality and dependency . This time however I am shocked that i have not yet received the FASTag even after the said days and I fail to understand how they of all could have delayed. I...

Sir / Madam,
No CUSTOMER CARE NUMBERS are working. I apply for fastag in Axis Bank Website portal before 10 to 12 days but still did not received. Visit Axis bank but bank did not take responsibility. I already pay for fastag, did not get yet, kindly do the needful.
Vehicle No: GJ18BE9203
Wallet id: [protected]
Customer id:[protected]
Mobile No: [protected]
[protected]@gmail.com
Awaiting...

I purchased Fastag through ICICI bank online on 26th Nov 2019 paying an amount of Rs.505.01 and have NOT received the fastag till date.

Any attempts to contact them on their customer care numbers is futile[protected]Chargeable Number:[protected]. There is no option to check status anywhere online, it was a mistake buying it through ICICI bank where there is no tracking nor customer service.

My transaction...

I have already done payment on 02/12/2109 throw phonepe rs 4684 my credit card xx9004 but still not update look at this matter urgently.

Mode of payment : upi-phonepecardpayment
Date of transaction : 02/12/2019
Other bank account number : [protected]
Name of the other bank : hdfc bank

Payment amount : 4684

Transaction no : (In case of neft payment)

Ifsc code...

Hi, i bought icici fastag online on 29th nov. I got 2 messages saying my icici fastag account is activated. My icici fastag ac no given is 11674321 and tag acc no 22112513. I don't know which one is correct. And i didn't receive the fastag for any of them.
I further got a message on 6-dec saying that fastag serial no.[protected] is assigned to tag acc. No. 22112513. But there is no information on whether the tag is shipped or not nor...

Hi, i bought icici fastag online on 22nd nov. I got 2 messages saying my icici fastag account is activated. My icici fastag account is 21979807 and fastag serial no.[protected].

Still i have not received fastag for my account number.
Please let me know when it will get delivered as last date is nearing.
I have credited all necessary fees to the bank account....

I have applied for fastag from icici app on 29 november 2019.in portal i see my tag account no as 22127858 is activated but have not received fastag physically. My application reference number is [protected].
Also, the customer care number is of no use as no one answers the call.
I have logged complain on icici fastag portal but no reply from them either.
Please look at this on priority as i have planned my travel and...

This is the 4th time i am raising the complaint for the same issue of ecs charges where, as i received my money in transaction for some important work the bank doesn't even text message me and on top of that the bank takes my money for ecs charges for month of may and gst charges for the months september, october and november where i had already closed the ecs from icici undri branch, this bank is a liar and a thief as i was promised previously...

Date of incident : 21st oct 2018 and 3rd oct 2019

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- 21st oct 2018 and again 1899/- on 3rd oct 2019 for reactivation from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c...

Had applied for fastag on icici portal on 23rd november 2019. Have still not received the fastag, even after 15 days.
Complained over phone, but the same has still not been resolved.
When the request was made, i was told the fastag will be delivered within eight days, however even after fifteen days there is no information on the same.
Please help to resolve the same....

I was travelling by car from Patiala to Nabha on 8th Dec 2019 On Kalyan toll Plaza staff says that they have no instruction about Fastag I request them to state this in writting . They give me in writing on backside of Tool Plaza slip and i give in cash .
Is it possible that how Kalyan Plaza dared to non obey India Govt . Rules
Pl. clearify if they can refuse?...

As my balance was low & i was not able to recharge, i paid by credit card for toll payment of Rs 173 .

MH14 DX 5207 debited with Rs 173 on[protected]:49:03 with trip Number[protected] at talegoan toll plaza on[protected]:44:09
Availiable balance is Rs -146 .

Rs 173 debited on Credit Card XX0007 on 07-12-19 Sahakar Global at 01:44.

Vikas Agarwal
[protected]
Fast Tag Cust...

I have savings account in icici and the bank deducted amount as lien from my salary and after repayment. They did not even respond and taking long time to remove lien and release the lien to my account. So i had to pay twice. Once by paying manually and as part of lien they deduct from my account.

This is least expected from such reputed organisation. They should release the lien amount to account...

Hi am prasad rao, i have a icici bank account, and i have applied for a fasttag, after 2 days of applying for it i got a message saying that my cust id 11684004 and account nu — 22120712 got activated. As it is activated i have also loaded rs. 2000 to my wallet as it is already activated.

It's been more that 12 days now, i have never got th me fastta...

On my way from guwahati to shillong on 08.12.2019, at 5.18 pm i came across pahammawlein toll plaza. Where i used my pnb fastag card for toll payment which is rs.75/-, and at 5.31pm i received sms for the deduction of my account. But again at 6.04 pm i received another sms where it shows deduction again and my balance has been deducted. By that time i crossed nearly 30 kms, chance of returning is no question.

So i request you...

I had ordered a ICICI fastag through your website. But I have not got any mail regarding the tag details. I am unable to call the ICICI customer care since it asks me to wait and disconnects after some time.
I had registered for ICICI fastag on 30 Nov 2019. I request a refund or delivery of fastag as immediately as possible....