ICICI Bank Complaints & Reviews

I purchased Fastag through ICICI bank online on 26th Nov 2019 paying an amount of Rs.505.01 and have NOT received the fastag till date.

Any attempts to contact them on their customer care numbers is futile[protected]Chargeable Number:[protected]. There is no option to check status anywhere online, it was a mistake buying it through ICICI bank where there is no tracking nor customer service.

My transaction ID is 2218251 with ICICI bank. Kindly help refund the money or send me the fastag urgently.

I have already done payment on 02/12/2109 throw phonepe rs 4684 my credit card xx9004 but still not update look at this matter urgently.

Mode of payment : upi-phonepecardpayment
Date of transaction : 02/12/2019
Other bank account number : [protected]
Name of the other bank : hdfc bank

Payment amount : 4684

Transaction no : (In case of neft payment)

Ifsc code of other bank : (In case of neft payment)

Arn number : (In case of visa money transfer)

Reference number : (In case of click to pay - 14 digit alpha numeric) [protected]

Hi, i bought icici fastag online on 29th nov. I got 2 messages saying my icici fastag account is activated. My icici fastag ac no given is 11674321 and tag acc no 22112513. I don't know which one is correct. And i didn't receive the fastag for any of them.
I further got a message on 6-dec saying that fastag serial no.[protected] is assigned to tag acc. No. 22112513. But there is no information on whether the tag is shipped or not nor the tracking id?
And both the helpline numbers[protected] and[protected] are not functioning for last 10 days

Can you please help as the deadline is approaching and not sure on what to do.

Hi, i bought icici fastag online on 22nd nov. I got 2 messages saying my icici fastag account is activated. My icici fastag account is 21979807 and fastag serial no.[protected].

Still i have not received fastag for my account number.
Please let me know when it will get delivered as last date is nearing.
I have credited all necessary fees to the bank account....

I have applied for fastag from icici app on 29 november 2019.in portal i see my tag account no as 22127858 is activated but have not received fastag physically. My application reference number is [protected].
Also, the customer care number is of no use as no one answers the call.
I have logged complain on icici fastag portal but no reply from them either.
Please look at this on priority as i have planned my travel and need fastag badly.

This is the 4th time i am raising the complaint for the same issue of ecs charges where, as i received my money in transaction for some important work the bank doesn't even text message me and on top of that the bank takes my money for ecs charges for month of may and gst charges for the months september, october and november where i had already closed the ecs from icici undri branch, this bank is a liar and a thief as i was promised previously by an adviser that i won't be charged again for ecs then what is this? I want my whole rs. 590 revised to my account.

Date of incident : 21st oct 2018 and 3rd oct 2019

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- 21st oct 2018 and again 1899/- on 3rd oct 2019 for reactivation from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: 5556344

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!

Had applied for fastag on icici portal on 23rd november 2019. Have still not received the fastag, even after 15 days.
Complained over phone, but the same has still not been resolved.
When the request was made, i was told the fastag will be delivered within eight days, however even after fifteen days there is no information on the same.
Please help to resolve the same.

I was travelling by car from Patiala to Nabha on 8th Dec 2019 On Kalyan toll Plaza staff says that they have no instruction about Fastag I request them to state this in writting . They give me in writing on backside of Tool Plaza slip and i give in cash .
Is it possible that how Kalyan Plaza dared to non obey India Govt . Rules
Pl. clearify if they can refuse?

As my balance was low & i was not able to recharge, i paid by credit card for toll payment of Rs 173 .

MH14 DX 5207 debited with Rs 173 on[protected]:49:03 with trip Number[protected] at talegoan toll plaza on[protected]:44:09
Availiable balance is Rs -146 .

Rs 173 debited on Credit Card XX0007 on 07-12-19 Sahakar Global at 01:44.

Vikas Agarwal
[protected]
Fast Tag Cust Id 11488125

I have savings account in icici and the bank deducted amount as lien from my salary and after repayment. They did not even respond and taking long time to remove lien and release the lien to my account. So i had to pay twice. Once by paying manually and as part of lien they deduct from my account.

This is least expected from such reputed organisation. They should release the lien amount to account...

Hi am prasad rao, i have a icici bank account, and i have applied for a fasttag, after 2 days of applying for it i got a message saying that my cust id 11684004 and account nu — 22120712 got activated. As it is activated i have also loaded rs. 2000 to my wallet as it is already activated.

It's been more that 12 days now, i have never got th me fastta

On my way from guwahati to shillong on 08.12.2019, at 5.18 pm i came across pahammawlein toll plaza. Where i used my pnb fastag card for toll payment which is rs.75/-, and at 5.31pm i received sms for the deduction of my account. But again at 6.04 pm i received another sms where it shows deduction again and my balance has been deducted. By that time i crossed nearly 30 kms, chance of returning is no question.

So i request you...

I had ordered a ICICI fastag through your website. But I have not got any mail regarding the tag details. I am unable to call the ICICI customer care since it asks me to wait and disconnects after some time.
I had registered for ICICI fastag on 30 Nov 2019. I request a refund or delivery of fastag as immediately as possible.

A person by the name ashish joshi had approached me regarding an ad posted in olx for the purchase of an old generator. He had requested me to give my paytm detail for initial 10000/- advance i. E mobile number for the money transfer. However, instead of crediting the amount, the said person debited ₹10000/- from my bank account through fraudulent means. Therefore, i request you to kindly take the necessary action against the said person at the earliest. Thanking you.

I traveled from pune to mubai on 7th dec 2019. While travelling towards mumbai i have not faced any issue with the toll pay with new fas tag system. But while returning to pune, @khalapure toll plaza the attender told me that fas tag is not activated in the car line in which i was going through. So i paid the toll amount in cash.
On exit toll i showed the toll receipt and came out from express way. After almost 2 hours i received a message on my mobile that i have been charged extra rs.176 via fas tag on exit toll.

How can i get my rs. 176 back?

I bought the fastag on 27th nov, 2019 with a top up of 5000... I was notified that the fastag will reach me within 8 working days... Now it almost 2 weeks now, still it hasnt been delivered. I tried to get in touch with their customer support, but no one answers the call their.in both the numbers.

My details:

Tag customer id: 11638076
Transaction id: 2237978

Dear customer care,
Icici bank
I have already made many requests to issue n. O. C of pajero sports car dl-1cs-7500 but your bank has not yet issued no objection cirtificate even after 3 months of time for selling our car without any valid reasons. We already paid the following payments
As per court midiation no;-61/2019 and cs (Comm) no;-811/19 dated[protected].

1. Rs 2, 00, 000/- paid on[protected] — car loan reference no;-ladel[protected]
2. Rs 270818/- on[protected] — car loan reference no;-ladel[protected]
3. Rs 1552/- on[protected] — car loan reference no;-ladel[protected]
Total — rs 272370/ — car loan reference no;-ladel[protected]

Top up loan no;- spdel[protected]
1. Rs 352848/ — paid on dated[protected] — top up loan no;- spdel[protected]
2. Rs 704/- — cash paid on[protected] — top up loan no;- spdel[protected]
Total — 353552/- paid — top up loan no;- spdel[protected]
Total amount paid was rs 6, 25922/- towards car loan reference no;-ladel[protected] and top up loan no;- spdel[protected]

After these above payments my account was closed and on september 22nd received letter mentioning excess credit of rs 15527.94 (Copy of letter enclosed) and was credited to my saving account number [protected] o[censored]co bank in our loan account number;- ;- spdel[protected] only waiting for n. O. C from icici bank. Why it is delaying.
We request u to arrange n. O. C in 7 days otherwise will take legal action and other agencies such to banking ombudsman and r. B. I and other concerned all departments. All expenses than shall be borne by your bank.
Thanking you yours sincerely

(Arvinder kaur)
R/o d-26 first floor naraina
Vihar, new delhi-110028
M;-[protected]

Hi,

I've applied for fastag on icici fastag portal on 26-november-2019.
In the portal i could see that tag account no #22040420 is activated with the customer id 11605105
So far, i've not received fastag on my communication address. Also i'm unable to reach customer care over phone.
I have already raised a complaint on icici portal on 6-dec-2019, but no response there as well.

Request you to please look into this on priority.

I've applied for fastag on icici fastag portal on november-30, 2019.
In the portal i could see that tag account no.22155597 is activated with the customer id is 11715015
But have not received fastag yet in my communication address. Also we are unable to reach customer care over phone line as their line is always busy.
Please look into this on priority