Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 23, 2024
Complaints 23621
Resolved
14255
Unresolved
9366
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 426

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
anil_cv006
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cpp services

I was using CPP services for last 5 years and this year, I received a letter from them stating that the 5 years tenure for CPP is complete and therefore they would need me to send a filled form in order to continue the service. As I was not willing to continue, I did not bother sending the form as stated by them.
However, my credit card was charged for the CPP service which was supposed to be expired without submitting the form.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akki4224
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassed by recovery agents

Address:121006

Hi i am being abused and harassed by icici recover agent please advice me what should i do where i can complaint about this? They just came to my house and harassed my mother and my wife as i wasn't at home. They also threatened me when i called them. They said they will come again. Need help on this as quickly as i can. Need to talk to someone about this as quickly as possible. How can then can come to. My place and talk to my parents like...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sac5790
from Mumbai, Maharashtra
Report
Copy

refund of charges

Dear team

i am holding saving a/c, personal loan, and auto loan from icici bank.

as i am honestly paying all the previously bouncing charges and late
payment charges in past month.

but after paying all the due amount,
i have deposited the amount of rs 13150 in two parts to pay regular emi of my auto and personal loan in november month which was debiting through mysaving a/c.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
acsantanu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting otp for icici bank card

I tried several times to get otp while recharging through credit card and it requires to enter my otp password but i am not not getting any otp from icici bank, very bad, then i jumped to another bank to complete my transaction. I want to say that this is not the first time i am facing kind of problem from icici bank, i am not getting online transaction details for several times.

Contact details

Mobile no:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
narsing suryawanshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

name change

Address:Kharadi, Pune, Maharashtra, 411014

As per central gov of india notification adhar is valid for all-purpose if there is any address change or name change or any mistake and all banks are accepted adhar card for the name change except icici bank.

Dear icici bank

Kindly change your gazzated letter rule otherwise we don't have a choice to close our accounts from your bank.in india, peoples don't trust in all banks because of lots of rules, staff...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sajithamsr
from Ferokh, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist plan icici bank

Address:Palakkad, Kerala

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money. I've got back to back irritated calls from icici regarding the cpp plan, and they said it is mandatory and default for every card holder and they deducted...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Anurag Pandey
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong transaction again in my account

Address:Varanasi, Uttar Pradesh, 221001

I am sonia pandey, 826.00 rupees has been deducted from my account as dmc/dp chgs till jul-19 dp charges on 28/08/2019. I went to branch to my home branch and asked for closer of the account but they are not ready to help and told me to call customer care. If they can open account from the branch then what they can't close from branch. I am not using that dp account and i want my money back. Icici bank sigra staff is not at all helping their...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gandhi284693
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debit issue

Address:313211

Hi, there was an amount of 8000 inr debited from sbi atm but transaction not completed but i got a massage from my bank account on 03/09/2019 and i immediately called the icici bank customer care no. And also provided a complain no. Sr[protected].
But 8000 inr amount not refund in my amount. Many times call s in customer care no but problem not solved.
Regards,
Gandhi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saikiran153
from Mumbai, Maharashtra
Report
Copy

multiple ecs charges and multiple presence

Address:Hyderabad, Telangana

Hi sir every month on 5th i have to pay 1050 and i was maintaining the sufficient amount on that day but ecs was hitting on modnights are any time which was not knowing and there are no any proper hours when i am called to customer care they are just saying it can be hit at any time from midnight to whole day how it can be possible when they are cutting 470 rs twice in a month for only 1050 amount is it fair ???
I am just paying 2000...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapnagayu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount of 4200 inr debited from my account on 06/11/2019,

Hi, there was an amount of 4200 inr debited today @11:40 am from my bank account on 06/11/2019 and immediately i got an automated message confirming the transaction and i complained as fraud. However i had never authorized for any standing instruction or payment deduction from my account. I immediately called the bank and blocked my card, also having checked the recipient details icici confirmed its for a gaming site through google pay. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pf withdraw request

Address:Pilibhit, Pilibhit, Uttar Pradesh, 262001

Issue to know pf balance
Dear team;
I naresh pal pan no. Cuspp2634r and employee id 353035 unable to reach to activate my pf balance withdraw. And i am requesting you to assist me to know my pf balance withdraw. I have all of withdraw formalities are complete and send the form and your side receive a massage
[protected] please update my present status at my mail [protected]@gmail.com

Regards;
Naresh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GaneshR143
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici personal loan ecs date change

Dear sir,
I have got the personal loan from fullerton india. I am paying the loan due on 5th of the every month. Last september 5th is sunday so it will hit on 6th. Unexpectedly my salary not credited on 4th of september. As i know that my account is not having sufficient funds i have deposited my amount in branch on 9 am (I am the first customer to pay in) on 6 th september. Usually ecs will hit my account on 11 pm to 12 pm. But...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinitha Dominic
from Tindivanam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel my one assist plan sr645581046

I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- for the past 2 years of 2017 and 18 now this year also they may detuct the amount automatically from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rambvvs
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card wrongly charged, refund not received. no resolution

After several complaints, they not resolved the issue. They called twice and said resolve the issue but they are not even scared of consumer court.. Almost 3 months completed but no resolution. Complaint id 794547. They have marked complaint has resolved but who gave them rights to mark resolve without resolving the issue they have marked as resolved....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pvssureshkumar
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsuccessful mobile recharge

Address:East Godavari, Andhra Pradesh

Very urgent:
I have done mobile recharge for mobile number [protected] at 17-59 on[protected] for rs 792/- from my account[protected] through netbanking. The reference id. Is [protected]. Twenty four hours passed. Till now ihe mobile is not recharged. It is very urgent for us. Please look in to the matter immediately.
It is very urgent for us. Please look in to the matter immediately.
It is very urgent for us. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kuturu sai
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

have not received noc

Address:500036

Hi, i am sairam k from hyderabad. I have cleared my complete outstanding for my icici bank credit card and i was assured that i will received noc with 48 hours. It has been more than 10 days now i have not received noc. I have made payment with cash receipt.

Strange thing is people who has assured me that i will have noc now are saying we cannot share you noc and they are giving me free advice to call customer care.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BADAM RAMESH REDDb. vgrďcvvv. Y
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paper rolls

Address:SY NO 455/16 Laxmipuram, 507114

Dear/sir madam
We r form laxmipuram sir venketswara filling station we request for paper rolls 27th sep 11th oct 26th oct three times but still we no received the paper rolls we call the customer care service also but still we no received the rolls
Reference number 49788942
Reference number #49169134
Dear merchant partner,

We would like to inform you that rolls are delivered as on 12th oct'19...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
A
AntzNish
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici fastag does not work

I have been calling the icici fastag support for last 3months to update the rc book of the vehicle and also that the fastag does not work at any toll plaza, they just do not seem to care and provide a solution for the same. I have called n number of times and every time they just create a ticket and do not take any further action on the same. If this continues wil surely stop using the pathetic service....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vive0001
from Delhi, Delhi
Report
Copy

harassment of every month 2

Am very irritated from services which I am getting from your bankers.

Dear Sir, every month I am facing the same issue.

Last month I left sufficient amount in my account to get deducted against the credit card but I received a message that we due to insufficient we are unable to deduct the EMI and they levied penalty on me and I tried to get in touch with your customer care representatives from my registered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pakki Chandrasekhar
from Attingal, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of one assist plan and refund

Address:GOPALA PATNAM, 530027

I had never asked for the one assist plan. Also a sum of rs 1899 has been debited from my account without my consent. Please disable this one assist plan as soon as possible and refund my total amount which has been deducted under this scheme. Otherwise i am going to close my account with and also complaint to consumer court.

Icici a/c no[protected]
Mobile : [protected]
Name potnuru laxmi narayanamma
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy