ICICI Bank Complaints & Reviews

Hi,
I applied for icici amazon pay credit card and kyc is done and i got the message from icici in my registered mobile number. But credit card is still not delivered.
When i tracked on bluedart it's showing status "landmark/address not provided", if landmark/address is not provided how kyc is done successfully. Even i did not get any call from bluedart delivery agent.
When i called to amazon cc they said, call icici...

I am therese. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-19). I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

I have new fastag register to a vehicle but my balance 300 is deduct and fastag is note active it show tag id is not present in database error at npci registration. Plz active the vehicle from black list. Plz surrender the fastag of mhh01h0078 then i can register another fastag plz surrender my fastag of icici bank

I raised a request to replace the fastag as the one i have is not getting detected at tolls. I raised a request on 29th oct. I have called multiple times, talked to a supervisor called, pramod deshmukh. He guaranteed that i will get it on 12/02/2019. Nothing happened, i called fastag services again, talked to zinnia mondal, asked for a manager again, she said i will get a call back later in the evening as all the managers are busy on calls, no call back at all. This is heights of testing someone's patience.

My number: [protected] (Anytime after 3pm)

While making an online purchase, I entered the pin wrong 3 times due to network error. And they told me to contact customer care where nobody picks up.
So i switched to upi transactions and today it has stopped showing up requests as well. Error #0084. I'm getting sms but no upi request.
I am not being able to to buy anything online or order anything. And even the app has no help options where my problems will be listed....

I have applied fastag on 29th Nov 2019. unfortunately the HDFC website gave an error after debiting my payment. using my credit card, I have got the SMS stating my payment was successful. But my page session was ended and I couldn't get any confirmation regarding my transaction. I called the HDFC credit card department, they said the payment was made successful but there was no answer from fastag. I didn't get any response from them. I tried calling customer care several times and it's always busy. Don't know how to proceed. I oblige you to kindly provide assistance in this matter.

Date of incident: dec 2nd 2019

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make...

I have done an imps transaction for rs. 10000 my sbi account on 01-dec-2019. But soon after i got a message from icici bank saying "imps txn ref no *97 for rs 10000.00 is timed out at beneficiary bank on 01-dec-2019 19:32:07. Txn status will be updated by bene bank in 3 working days". Although amount of 10000 inr got debited from bank account and beneficiary bank did not get credited yet.
My concern is if the transaction is timed out, why debit from customer's account? I have dire urgency for this cash. Please refund my money as soon as possible and revert with status.

I have paid 500rs for fastag registration and i also received application reference number hfr840104 but i have not received any email on my registered email id [protected]@gmail.com or i can't login through my number [protected]. While crossing gurgaon toll plaza it was showing blocked and i had to paid extra toll charges. Please help me to resolve this.

I tried to withdrawl inr 15000 from atm on 09/09/19 in10:51am. No recipt was provide and screen shows transaction declined due to insufficient balance. But amount has not been received from atm but deducted from my account. I had also ragistered a complain to icici customer care and also icici branch manager. So kindly check and arrange to transfer 15000 to my account.

Thank you

Iram
Account no[protected]

I am sreejith k s. 826.0 rupees has been deducted from my account as dp chgs till oct-19) dp charges on 27/11/2019. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need a refund for the same. My account number is[protected].

And this demat account was given to me while i took my account saying its free of cost. I might actually have to check all my past statement to see how many times such deduction have taken place. This looks like the bank is robbing people blind.

I am tried to withdrawl inr 15000 from atm on 09/09/19 in 10:51am. No recipt was provide and screen shows transaction declined due to insufficient balance. But amount has not been received from atm but deducted from my account. I had also ragistered a complain to icici customer care and also icici bank branch manager anoop goasain. So kindly check and arrange to transfer 15000 to my account.

Thank you
Iram
Account no[protected]

I have done an imps transaction for rs. 10000 my sbi account on 01-dec-2019. But soon after i got a message from icici bank saying "imps txn ref no *97 for rs 10000.00 is timed out at beneficiary bank on 01-dec-2019 19:32:07. Txn status will be updated by bene bank in 3 working days. Although amount of 10000 inr got debited from bank account and beneficiary bank did not get credited yet.
My concern is if the transaction is timed out, why debit from customer's account? I have dire urgency for this cash. Please refund my money as soon as possible and revert with status.

I ordered a fastag for my car ka03na1684 reg num. Money is debited but did not receive any acknowledgement for the same or application number. Ordered on 27/11/2019. Did not receive the fastag or the money back. Its really pathetic service and loss of time and money to customers. Fasstag services are not smooth.
I am a customer of hdfc bank.
I request either to provide me with the fastag for my car or refund the amount of 500 rs that has been debited from my credit card to be reversed. Please provide me with solution as soon as possible

I have initiated an imps transaction of 10000 inr to my sbi account from my icici account but i got a message from icici saying imps ref no *2697 is timed out and wait for 3 days for status update. Amount of 10000 inr got debited from bank account and beneficiary bank did not get credited yet.
In the era of digital payment why one should wait for 3 days for status update?? I urge icici to refund my money as soon as possible.

Waiting for revert from icici.

Dear Bajaj Team,

I was having a loan of Account number "405SPF35896139", which I have closed and restructure remaining amount and issued a new loan Account number "405SPLFB200121
on August 2019 that is "31/08/2019" but still ECS or NACH deduction is happening from my account.

Also two cheque is initiated on[protected] of Rs. 361111 Cheque details is RTN CHG-14694/FUNDS INSUFFICIENT/29.11.19 (as shown in below highlighted row) and other cheque number is 14698 for Rs. 635047.

kindly resolve these issues and refund my money asap.

29/08/2019 29/08/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~10JUL19~d7d2e6c~405SPFGS 413
24/09/2019 24/09/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 95.7
26/09/2019 26/09/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.05
03/10/2019 03/10/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 208.44
03/10/2019 03/10/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.11
10/11/2019 11/11/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 108.86
11/11/2019 11/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 96.94
13/11/2019 13/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.06
28/11/2019 28/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 59.46
29/11/2019 29/11/2019 - RTN CHG-14694/FUNDS INSUFFICIENT/29.11.19 826
30/11/2019 30/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 8.83

I applied for tastag thru icici bank.
After uploading the required documents and making bthe payment i tried to login for registration but it always say "your account is in pendig for active status please contact customer service center"
When trying to reach thier customer care no [protected] it is never responding.

Bank also send sms on my register mobile that my customer id 11686524 has been activated.

Since may 2019, more than rs 3000 has been debited from account so far towards nach_ad_rtn_chrg without my consent and without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with the icici bank.
What is this transaction purpose?

Evertime i put money in my account, it is getting deducted because of the nach_ad_rtn_chrg.

I want a strong reply from your side dear icici bank.

My registered email id is [protected]@gmail.com

My name is akash. I have small startup business. My tid no : 62992370, firstdata team not releasing my money 362000/.. They are telling me that you used your own card. So fraudulent transaction. I myself sent all the required document including my card details before they ask me. If rules are like that then why did not inform me when edc machine was installed. If i aware of that why dont i do fraudulent transaction. That person who came for install the swipe machine, simply gave machine and taking signature and went. Nothing informed. After this incident i asked him, he is telling i forgot to tell you.
I did not get these kind of rules via sms. Remember not everyone knows good english to read plenty of pages of rules and regulations.
I did not do it with knowing the rules. You terminated my edc. I surrender to him who installed. I agree whatever the rules are. Please remember without information about using own card in edc is fraudulent this was happened. You held my money nearly a month. First time i am in these kind of situation. I have small business, 362000/ rs is very big amount for me. If you hold it 135 days then i should close my business. There is no other way. Taking cash from credit card is easy via e-wallets. I could have go for that if i knew this is fraudulent. Just think once. We had good opinion on icici bank. All our family and friends having current acs and saving acs with your bank. If i have bad and sad experience like this then how will i suggest to others. You are saying after 135 day there will be fine amount. Holding my money for 135 days long is worlds biggest fine after that extra fine amount. You should consider it because unknowingly it was happened. So many mails sent already there is no response.
First time without proper information from icici edc person i did this. Please release my money. Treating new startup proprietor as me as fraud is unfair. I agree this is mistake, but consider i did not aware of it because nobody informed me. Now i well know about rules, i never do it again
It is happen by mistake.

Hi,

This was my first salary after 2 years. My father was hospitalized due to that i could not pay my dues. He got expired on 17april19. Now after all this when i got my salary with what i have to run my family expenses. I dont have any other way of making money. My salary is my everything i hope you understand. I have a daughter this month i have to pay her school fees she is in fifth. I am willing to do a settlement. Please help me otherwise i will be in big trouble.

Thanks

Nirbhai singh