ICICI Bank Complaints & Reviews

I travelled through kumbalam toll plaza on[protected].23.36 am but they are failed to scan my fastag, so i have to pay by cash including return of rs.55/-, but i got a message 8.32.32at from icici that debit of rs.35/- was been made from my account ref trip no;[protected], on my return i went to toll plaza office but they were reluctant to pay rs.55/- instead they offered rs.35/- for one way, on my return also rs.20/- debited from my account at 10.31.40 trip no:[protected] and on 2-12-19 at 11.57.11 am on the same plaza i was debited rs.35/- trip no;[protected] & rs.20/- at 19.28.22, but in next day again i went to the same plaza at 10.53.33 i was debited again rs.35/- instead of zero debit as it was before 24 hours and also debited rs.20 at 14.49.39. So i am having a total loss of rs.75/- altogether, do the needful to reimburse the same

Fastag customer id 11588033, registered on 25 Nov 2019, the delivery was guaranteed within 8 days, but until now no updates from them. The customer care is kept on waiting for more than 30 minutes.

Not able to speak to any ICICI customer care executive for delivery status.

I am being charged rs 199 per month since aug 7th, 2019 by vsi/amazon/stan.

It has been 5 months and i thought amazon is deducting some monthly fee. Amazon support team has also confirmed that they are not charging any fees.
I don't recognize this transaction.

Please help me get my money back. These are scammers out there and i can see multiple posts on the same issue.

Hi,
I have closed my icici credit card and account number shown in cibil is:[protected]till now i didnt get my noc. Its been years that i have been waiting for the same, but more than 7 years passed and i didnt receive the noc also. Also kindly update my status as closed in cibil and also let me know so that i can go for a loan in icici bank since i have a less cibil score due to this.

Hi from my account without my permission below is details

"a purchase of inr 1, 899.00 has been made using your debit card linked to icici bank account xx447 on 04-dec-19. Info: iin*i-debit*si.
"

Thats happen at
Wed, dec 4, 6:30 pm without my permission and my knowledge even i call customer care no one can answer me

This is really ridiculous thing from account

My money (Rs 1899) got deducted from my account without my consent. This is regarding vk assist of icici bank. I already requested cancellation of this service which i took in december 2018. It was under process. But the money got deducted. When i called vk assist support, they dont give a proper answer and informed me the service already got cancelled. They asked me to sent a mail and will look into it. Being a customer of the bank for last 4 years, i am really feel very down and out. Some one please help me with this.

Account number last 4 digits :8710
Name : manu

A purchase of inr 1, 399.00 has been made using your debit card linked to icici bank account xx741 on 04-dec-19. Info: iin*i-debit*si.

Kindly resolve the issue and credit the money back to the account else would have to take necessary action. We have multiple products with icici. We will close all the other business with the bank if this not resolved.

Hi,
My name is vaishnavi

My account no. Vaishnavi krishna kumar[protected]

Transaction happen today... I got call 2 day back but without my concern it get deducted. Today i don't need this plan for now. Please help to refund amount and make sure it should not auto deduct from my account please.

Transaction no.. Iin/i-debit/si oneast /[protected]/933

I tried calling[protected] to customer care for this but a pre recorded tape is running stating this facility is shut temporarily.

some how got connected one time to customer care for this but a pre recorded tape is running there asking for debit card number.

I enter my debit card number (16 digits) it is telling me that it is invalid number .

I am not getting how to unblock my card for online transaction?
Please help me out

I have applied hdfc fastag on 22nd november.
Still i didnt have any update about fastag.
My reference number is hfr465340
May i know what's the status?
Kindly share courier docket number as soon as possible.
Please do at the earliest.
Please track and share the courier details.
And customer services is alwayss busy, many times i have been tried to call but i didnt responce from this side.

Applied for fastag on icici fastag portal on noember-22, 2019.
Tag account no. Is activated.
Customer id is activated.[protected].
I have not received fastag yet.
Customer care no. Is always busy.
I have even lodge complaint on icici fastag portal but no response from them.
Feeling helpless.

Please do the needful to deliver the fastag asap.

I applied for fastag on icici fastag portal on nov-22-2019. I got message that my tag account has been activated and customer id is also activated. But i have still not received fastag at my shipping address. Icici customer helpline number is also busy all the time so could not contact. Please do the needful to deliver the fasttag.

I raised this query with icici fastag. (Cmp[protected]) however, there is no response.

Bank has deducted inr 5000 each on 22nd aug, 22nd sept and 22nd oct 2019 for sip from my saving account and has not invested the same in sip. Inspite of various communciations at branch level and customer support through emails they are not giving any proper response.in every mail they generate service request number and reply that your query will be resolved in i working day or 3 working day or 6 working day but everytime they say the same and they are not solving my issue. It has been more than 3 months i am communcating with branch manager and more than a month communicating through customer care via email. Till date no response has been given by bank and branch manager. Kindly take action against branch and bank.
Name of bank - icici bank limited
Branch - ratu road branch, ranchi
Branch address - modi heights, shop no 05&06, ratu road, opp all india radio, ranchi-834001
Branch category - metropolitian

As per the captioned subject i request you to immediately put hold on the above account (In which amount has been credited erroneously i. E. 04*1246) and arrange for reversal in my account no. 3037*80 of sbi, having ifsc sbin*77. As it was erroneously credited, correct account no. 04*1264 of your bank belongs to my colleague shri harish kumar singh - mob 80*2- ifsc icic0*2.

Thanks & regards,

Hemant paikara.
Mob [protected]
Nayab tehsildar
Block kawardha
Distt kabirdham cg

On dated[protected] my Fastag ID no. 10705651. I had not use my Fastag and my vehicle but toll plaza Jaipur had wrong deduction of Rs. 295/- on dated 26-27/09/2019. After several complaint done by me but about two months suffer wrong deducted amt. Rs. 295/- had not refunded. please take action against authority as early as possible. I had files complaint no. 3841450 dated 01-11-19, 3833950 dated 30/11/2019, 3898403 dated[protected] and I had also submmitted for vehicle up dation No. RJ14UF7626. But till dated vehicle updation had not done after 25 days. pleas take action againt defualter authority as early as possible

Today i called ICICI customer to cancel my Credit card. They don't have toll free number. Even though i have unlimited calls, i have been charged 1 rp/min. When the call starts, they play all the ads of loan and other stuff which kills first 5 mins just to get into the option of talking to representative. After that it takes atleast 15mins for them to attend.
For me the customer number in the queue started from 22 then 21, 20, 12 and for my surprise suddenly went to 45. When i ask the same thing they don't have answer for that. Its all making money even for customer care service. I called at 8.45pm IST and it took 18 mins to attend my call. After that they are telling Credit card department ends by 9pm and told me to call in the morning. Even after waiting for 18 mins and losing 18 rps, my purpose of call didn't get served. This is ridiculous as the problem is clearly with ICICI customer service. On top of that, the representative is denying to transfer the call to her supervisor. She didn't connect me to her supervisor at all. I had to disconnect the call and have call again in the morning. I request you to please take action on ICICI banking service who are not respecting the customers.

Hi team,

I applied fastag using icici bank web portal on 19th nov 2019. My fastag account no. Is 11511936. I kept calling icici customer care toll free number many times most of the times it is busy. If it get connected it is irritating to wait in a queue for more than 5 minutes to connect to your executives. The customer care executive told i will get the fastag within 2 days which in on 30th nov, but till now i didn't receive my card.

I applied for fastag card on 10th nov. I got message from bank stating card is sent through courier & will receive by 13th nov. (Details were provided).

However, i did not receive the courier. A week later i got message that my address is not found. However, i have received lot of couriers on same address. They could have called me if they could not find my address.

I raised this query with icici fastag as they did selected specific courier agency. (Cmpxxx33755). Representative ensured me that issue will be resolved within 7 working days. However, there is no response.

I wrote to icici customer care, they replied "we will be unable to process my request through this channel."

With only customer care number being always busy, i am feeling helpless

I am therese. 588.00 rupees has been deducted from my account as (Dcardfee-oct-19-sep-20).

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

It was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

Hi,

I have done a transaction on 1st of dec 2019, of 7421 rupees to nest away,
My amount got deducted and bank is saying money received by nestaway but nestaway provided me docs that they did not receive the amount.

I don't know then where my money went. I want to raise it as dispute and want a chargeback and attaching the additional documents for bank purpose so that my money can be return back to me safely.

Best regards
Nitin khanna