ICICI Bank Complaints & Reviews

Date of incident : 21st oct 2018 and 3rd oct 2019

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- 21st oct 2018 and again 1899/- on 3rd oct 2019 for reactivation from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: 5556344

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!

Had applied for fastag on icici portal on 23rd november 2019. Have still not received the fastag, even after 15 days.
Complained over phone, but the same has still not been resolved.
When the request was made, i was told the fastag will be delivered within eight days, however even after fifteen days there is no information on the same.
Please help to resolve the same.

I was travelling by car from Patiala to Nabha on 8th Dec 2019 On Kalyan toll Plaza staff says that they have no instruction about Fastag I request them to state this in writting . They give me in writing on backside of Tool Plaza slip and i give in cash .
Is it possible that how Kalyan Plaza dared to non obey India Govt . Rules
Pl. clearify if they can refuse?

As my balance was low & i was not able to recharge, i paid by credit card for toll payment of Rs 173 .

MH14 DX 5207 debited with Rs 173 on[protected]:49:03 with trip Number[protected] at talegoan toll plaza on[protected]:44:09
Availiable balance is Rs -146 .

Rs 173 debited on Credit Card XX0007 on 07-12-19 Sahakar Global at 01:44.

Vikas Agarwal
[protected]
Fast Tag Cust Id 11488125

I have savings account in icici and the bank deducted amount as lien from my salary and after repayment. They did not even respond and taking long time to remove lien and release the lien to my account. So i had to pay twice. Once by paying manually and as part of lien they deduct from my account.

This is least expected from such reputed organisation. They should release the lien amount to account...

Hi am prasad rao, i have a icici bank account, and i have applied for a fasttag, after 2 days of applying for it i got a message saying that my cust id 11684004 and account nu — 22120712 got activated. As it is activated i have also loaded rs. 2000 to my wallet as it is already activated.

It's been more that 12 days now, i have never got th me fastta

On my way from guwahati to shillong on 08.12.2019, at 5.18 pm i came across pahammawlein toll plaza. Where i used my pnb fastag card for toll payment which is rs.75/-, and at 5.31pm i received sms for the deduction of my account. But again at 6.04 pm i received another sms where it shows deduction again and my balance has been deducted. By that time i crossed nearly 30 kms, chance of returning is no question.

So i request you...

I had ordered a ICICI fastag through your website. But I have not got any mail regarding the tag details. I am unable to call the ICICI customer care since it asks me to wait and disconnects after some time.
I had registered for ICICI fastag on 30 Nov 2019. I request a refund or delivery of fastag as immediately as possible.

A person by the name ashish joshi had approached me regarding an ad posted in olx for the purchase of an old generator. He had requested me to give my paytm detail for initial 10000/- advance i. E mobile number for the money transfer. However, instead of crediting the amount, the said person debited ₹10000/- from my bank account through fraudulent means. Therefore, i request you to kindly take the necessary action against the said person at the earliest. Thanking you.

I traveled from pune to mubai on 7th dec 2019. While travelling towards mumbai i have not faced any issue with the toll pay with new fas tag system. But while returning to pune, @khalapure toll plaza the attender told me that fas tag is not activated in the car line in which i was going through. So i paid the toll amount in cash.
On exit toll i showed the toll receipt and came out from express way. After almost 2 hours i received a message on my mobile that i have been charged extra rs.176 via fas tag on exit toll.

How can i get my rs. 176 back?

I bought the fastag on 27th nov, 2019 with a top up of 5000... I was notified that the fastag will reach me within 8 working days... Now it almost 2 weeks now, still it hasnt been delivered. I tried to get in touch with their customer support, but no one answers the call their.in both the numbers.

My details:

Tag customer id: 11638076
Transaction id: 2237978

Dear customer care,
Icici bank
I have already made many requests to issue n. O. C of pajero sports car dl-1cs-7500 but your bank has not yet issued no objection cirtificate even after 3 months of time for selling our car without any valid reasons. We already paid the following payments
As per court midiation no;-61/2019 and cs (Comm) no;-811/19 dated[protected].

1. Rs 2, 00, 000/- paid on[protected] — car loan reference no;-ladel[protected]
2. Rs 270818/- on[protected] — car loan reference no;-ladel[protected]
3. Rs 1552/- on[protected] — car loan reference no;-ladel[protected]
Total — rs 272370/ — car loan reference no;-ladel[protected]

Top up loan no;- spdel[protected]
1. Rs 352848/ — paid on dated[protected] — top up loan no;- spdel[protected]
2. Rs 704/- — cash paid on[protected] — top up loan no;- spdel[protected]
Total — 353552/- paid — top up loan no;- spdel[protected]
Total amount paid was rs 6, 25922/- towards car loan reference no;-ladel[protected] and top up loan no;- spdel[protected]

After these above payments my account was closed and on september 22nd received letter mentioning excess credit of rs 15527.94 (Copy of letter enclosed) and was credited to my saving account number [protected] o[censored]co bank in our loan account number;- ;- spdel[protected] only waiting for n. O. C from icici bank. Why it is delaying.
We request u to arrange n. O. C in 7 days otherwise will take legal action and other agencies such to banking ombudsman and r. B. I and other concerned all departments. All expenses than shall be borne by your bank.
Thanking you yours sincerely

(Arvinder kaur)
R/o d-26 first floor naraina
Vihar, new delhi-110028
M;-[protected]

Hi,

I've applied for fastag on icici fastag portal on 26-november-2019.
In the portal i could see that tag account no #22040420 is activated with the customer id 11605105
So far, i've not received fastag on my communication address. Also i'm unable to reach customer care over phone.
I have already raised a complaint on icici portal on 6-dec-2019, but no response there as well.

Request you to please look into this on priority.

I've applied for fastag on icici fastag portal on november-30, 2019.
In the portal i could see that tag account no.22155597 is activated with the customer id is 11715015
But have not received fastag yet in my communication address. Also we are unable to reach customer care over phone line as their line is always busy.
Please look into this on priority

Hello team,

I have been applied for fastag on icici portal on 29th november, however i am yet to waiting for delivery, i just received confirmation message that my fastag has been activated with acc no. I am trying to call support team from last 3 days however not able to reaching to them.

Please consider this on high priority.

Thanks,
Sushant

I had applied for a fastag from icici on 26th nov 2019. When i go to the online portal, it is said to be active. However, its been 12 days and i still have not received the tag in my communication address. Nor do i have a way to find the status whether it has been shipped/ in process or anything.. The customer care number is also useless. No body picks up and it get disconnected

Dear team,

Every month 4th ecs will be deducted from icici bank account towards personal loan (Hdb bank). Before 4th by miss (Provided icici upi id instead hdfc upi id) my money was put on investment and some amount was freezed.

I have deposited amount on same day using imps transfer, but i can see 2 times i got charged rs.413 on each day (4th & 5th dec).

Please provide the clarification on those charges?

My details
Manjunatha r k
[protected]
Manju. [protected]@gmail.com

A transaction of 2000 was done via debit card linked to my icici bank account. I am sure i haven't made any transaction. Please take strict action and revert my money

Transaction message:

Dear customer,

Greetings from icici bank.

A purchase of inr 2, 000.00 has been made using your debit card linked to icici bank account xx453 on 08-dec-19. Info: vin*google mac.

I have also attached the screenshot of the transaction.

I am reseller and one army man approach to me for buying a product of value 3500.
Via a shopping card.
I dont know how the shopping card proceed to make payment but he said me that if he pays 5 rupees and send me qr code which i need to scan via phone pay and 5 rupees paid to him and there after total amount of 10 rupees will be credit to my account. As he said it happens to for 5 rupees but after that he send me the qr code of 1000 rupees as previous proceed i also pay 1000 rupees but thereafter it is not refunded (According to process of 5 rupees 2000 should be need to credit in my account, but it is not) so i need some guidance toward this i am the account holder of bank of baroda, but who do this transection with me is tha holder of icici bank. I am not sure that he does fraud with me or not. I am providing some details of both o[censored]s

My details -
Tejas mehta
[protected] & [protected]
Account number [protected]
Upi id - [protected]@ybl
Contact me for more detail

Other party details-
Arun kumar
[protected]
Upi id - [protected]@myicici
Name as per he send me addhar card photo-arun kumar, but as per upi id is - kaushilya

Please reply me

Sir,
My icici bank fastag ac no. 21991229 has been activated on 22/11/19 and fastag no.[protected] for my vehicle no. Jk14e 2766 has assigned to my fastag ac. No. On 26/11/19. Fastag is sent from your end on 29/11/19 through professional courier (I'd. Kur[protected] but i didn't received till date. When i track the courier through professional courier, the fastag reached jammu station but didnt came to udhampur station where my address is, that courier returned back to departure station. I don't know what the reason is and why it happened. Today is 8th dec, 19 and i didn't received or have any clue abt it. As the mandatory date o[censored]sing fastag is near by i. E 15th, dec 19. I applied approx 16 days before.
Please look into the matter and give me responsible reply as soon as possible.
Ishaan kudyar
Fastag ac. No. 21991229