ICICI Bank Complaints & Reviews

They say my application is kept on hold and an sms was sent on 19 november, but i never received it. Now i spoke to their call centre. Everytime they keep me on hold, the call is disconnected. The fifth time i called only to be told that the system is hanging. When they have my mail id, they could have informed me through mail. Now they say phone is the only route to reach them.
What type of service are they giving? Money rs. 499 was deducted on 28 november.2019

I am the a/c holder of icici bank (branch sigra, varnasi) from last 2 years.
Now they have charged RS 177 for DCARDFEE0004NOV19-OCT20+GST
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

Dear sir/madam,
I have applied for pmay scheme in april'18 but i have not received any benefit till date. I have been following up with bank but they have stopped replying me. I had complained to their customer care 3 months back and i had got reply that it is in process but there is no disbursement till date. Please help me.

Home loan account number: lbzmo[protected]

Am therese. 826.00 rupees has been deducted from my account as dp chgs till sep-19) on 26-nov.-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount.

I am the a/c holder of icici bank[protected] from last 2 months,
Now they have charged 177 under this category dcardfee0118oct19-sep20+gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

Dear Sir/Madam,

This is to inform you that I usually travel (Vehicle No. : HR20 Y0244, Fastag Barcode[protected] from Eastern Pheripheral Way (from Main Plaza Jakhauli to Duhai) on ‘Mondays & Saturdays, (Single travelling, not To & Fro). Toll charges for this much route is 70 INR which gets deducted from my fastag account. But I have noticed, since July 2019, extra 25 or 15 INR gets deducted from my Fastag account (usually on Mondays or any other day of week), even if I don’t travel on that route. Moreover, 15 or 25rs is not a toll amount on any of toll plaza.

In this context, I spoke to the customer care executive of Fastag telephonically twice times (Complaints Reference No.: 844758 & 893730). Later on, they told me that issue has been resolved. But still the same amount is getting deducted every week, even if I don’t travel on that route.
Once, Toll person extracted cash from me saying that Fastag was not working and later on, amount got debited from my fastag account also.
In other instance, I travelled with my other car (Vehicle no.- HR26BJ4933, Fastag Barcode[protected] through the same route dated 01-11-19, Again it deducted 70rs and then 25rs.
Kindly look into the matter on priority basis. Your department is not taking it seriously. Moreover, the fastag lane seems always full of non-fastag vehicles resulting in no benefits of fastag sticker except taking pain of extra money deducted than claimed.
And further, I request you to resolve the matter positively and refund the extra money charged from me without travelling.

Nitesh chaudhary
[protected]

I am the a/c holder of icici bank from last 2 Months,
Now they have charged 177 under this category DCARDFEE3670OCT17-SEP20+GST
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
When i trying to contact helpline number, it ask to select English/Hindi.. what is this?
Who has given right to icici bank to deduct the money without informing us.
This is against the law, at least they should inform us. I want my money to be credited in my account.
Acc. No.[protected]
Debabrata Debnath
26/11/2019

They are looting people like us on the name of no cost emi. Icici along with flipkart has looted consumer money by showing no cost emi during the offer period. On the first month emi when i saw there is interest charged i spoke to them (Icici) they said it ll be credited again in 28 days. Nothing happened end up paying those charges. To my surprise they charged in the second month as well on asking for the explanation they gave me some stupid answer on type of interest on emi.
Sir let me know if any such thing has been issued to the bank by reserve bank india. If so they i am wondering about the future of people living in india.

I received a call from icici bank and rs.1899 was debited from my card for one assist plan. The information provided in the call was not clear and they have automatically debited rs.1899 from my credit card and i don't want one assist plan. So cancel the plan immediately. If this process is not not i'm willing to cancel my credit card and close my icici account.
My mobile number registered for icici account-[protected]

Icici bank — dcard fee deduction

I am unable to figure out why they have deducted 588 rs without my permission. Who gave them permission to impose deductions of their choices? Just because i am using their services it doesn't mean they will do anything from my account. I want them to transfer my money asap, its not a matter of few bucks its almost 600 rs.

They have just mentioned this dcardfee1474 jul19-jun20+gst and deducted 588 rs against it. For 3 times means 2000 rs in last 2 days. Is it my responsibility to ask for explanation from them, isn't it their responsibility to make us aware with these fraud

WPP New Policy
Auto withdrawal of money by ICICi bank
Dear Sir,

A withdrawal of INR 1899 has happened from my account[protected] on 22nd Nov 2019 in the name of WPP-SR[protected] New Policy. I have not subscribed to any new policy nor they have given any policy related details at the time of account opening to me. It is unfortunate that ICICI is playing with customers money without getting any consent from them. Kindly cancel this policy. I have not authorised for any policy & I request the concerned authority look into this and release the money back to my account.

Account No. :[protected]

Regards,
Karna Settu
[protected]
[protected]

I would like to bring it to your notice that, the amount of Rs 129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 25th November, 2019. Could you please assist me regarding this. Please find the attachment regarding the same.

On monday 25th november 2019 at 2.56pm, i got a notification that my debit card has been charged with 1899/-. I had not used my debit card, nor had i given my debit card details to anyone. I checked my account and the message of deduction was towards “iin/i-debit/si oneast”. I checked online and this is icici’s one assist program.

I have not subscribed to this program and have not given my consent to apply this program and deduct my amount.
Icici has fraudulently charged my debit card with 1899/- for a service i have not subscribed to. How can they charge my debit card without my permission??
Very unprofessional and lousy attitude from icici.

I want an immediate refund of my money!

Ref: icici make my trip credit card no. [protected]
Icici amazon pay credit card no. [protected]

My due for the credit card no. [protected] for 8th november 2019 is rs. 19, 671. During november i have changed the credit card to icici amazon pay credit card no. [protected]. Ana i have already paid the due amount of rs.19671/- thru neft on 07.11.19 against my new icici amazon pay credit card no. [protected].
Please adjust the payment of rs.19671/- against my credit card no. [protected] to the dues of the credit card no. [protected].
I had paid the due amount of rs.19671/ before due date (I. E. 07.11.19). But unfortunately paid the amount against my new credit card ending 1008. I instruct the authority to transfer the amount to the card ending 6001. So please waive me from any extra charges like late fee, interest etc.

Myself raheel khan,
I have using icici bank account as my salary account, i did'nt opened any demat account in this bank and after an year o[censored]sing this bank i have been charged with rs 725.96 as a in[protected] dp chgs till sep - 19 on 22nd november 2019, i have not opened any demat account with this bank still it deducted this amount as dp charges, prior to this an amount of 100 rs has also been deducted on 25th october 2019 without any notification.
I want a refund of these amounts. It is absolute fraud.

Icici bank kindly reply...

I had mistakenly transferred money from my account to unknown person acc (Wanted to transfer it to my friends account but mistakenly transferred to unknown person). On the same day i called icici cc (Customer care) and they asked me to go to my home branch and complain about it. On the next day i have submitted application in home brach with all details. The manager replied to me that he will send this request to the bank where the unknown person holds the account. On further query my bank says that there is no response from icici bank. It has been almost been three month but i have not received my money. Kindly help me.

My acc no: [protected]
My bank ifsc: utib0001901
My bank: axis bank

I was supposed to send it to boobalan a, acc no:[protected] of ifsc code: icic0000915 of icici bank. But typed the last two digits wrong (96 instead of 69).

Wrong acc no:[protected]
Bank: icici bank

Amount transferred: 13, 000/-

Transfer date: 18/06/2019

Totally the issue remains unresolved for 5 months now.

Hi team,

I have blocked my credit card in july 06 2016, could you please close or cancel my credit card account.
When i had checked my cibil the icici credit card is still in active, please close my account and update in cibil.

I have sent a many remainder mails but still no body has responded.
Regards,

Credit card no: 5241 xxxx xxxx 9007

Ranjith

91-[protected]...

Recovery of toll with fastag and in cash both in between journey from udsipur to bhilwara.my car no rj06 cd 3289. time of toll recovery 16.18 minut..please refund me rs 60. and you may querry from the car no and time of toll recovered and can be verified from cctv footage.Why we are being cheated by toll recovery staff
if recoverd by on line it shows on youf computer.

I applied fastag using icici bank web portal on 30th oct 2019. My fastag account no. Is 11445922. Vehicle registration no. Wb24au4873. Registered mobile no. [protected]. The tag was dispatched via blue dart courier to my registered address on 4th nov 2019 via awb [protected]. Blue dart returned the tag to icici mumbai office (Shipper) on 14th nov stated that address un locatable. However, blue dart never called me in my registered mobile number to confirm the direction to reach my address. Same blue dart gave me other deliveries in the same address without having any issues. Since then i kept calling icici customer care toll free number [protected] many times without having any positive outcome. Customer care executive keeps telling you will get your fastag within 2 days, 7 days etc. But till now all such promises are failed. I am unsure about what happened to my fastag and why it is getting delayed.

Dear sir/madam,
I have been paying my home loan for last 4 years with no overdue till last month. This month i had financial difficulties in paying my loan on time delay it for 15 days i told them would pay before end of this month.
But the icici agent used below statements like,

* if you can't make a payment why did you take loan
* transfer your loan to a different bank.
* i will home to your home and make you feel bad by using bad words.

I don't thing this is how a professional bank people should conduct themself.

His mobile number [protected] - name : baskar.