ICICI Bank Complaints & Reviews

Hi. I have not been receiving any otp's from the bank for a couple of days now. Sms's informing me about deposits and withdrawals are coming through but not otp's. The support staff keeps telling me that it is somehow a problem with my phone but they are not able to explain why it is just the otp messages which don't arrive on my phone. Also, i got them to change my telephone number and still exactly the same problem. Really sorry state of affairs.

My name is dheeraj sahai, my credit card was lost and it was used to do purchase of rs 131200 on different dates. There was no call from the bank to confirm whether the purchases were done by me or not.
Likewise i do every month, when i checked my card statement near the bill payment date, i was shocked seeing the transactions which were not done by me. Then i checked my mobile banking, there were more unknown transactions which were not billed, i got mad. I got scared, i was not able to think anything that what has happened with me. Next day i decided to pay minimum due to avoid late fee. Then i called the icici customer care to register the complaint with the dispute and requested them to do charge back from the credit account, but they simply denied to help and cooperate. They are just saying that they cannot raise dispute complaint and you have to pay the amount. I am a middle class person, i cannot afford such big amount. My parents are sugar patient and wife is preganant lady, so i cannot share with them also. I am very scared and depressed, i am feelinhg helpless. Please help me in asking the back to do charge back.

Hello sirs, it has been seven year of my relationship with icici bank, now recently got new personal loan of amount of 1300000/- with pre closure of existing two personal loan,. Details attached. I got commitment by bank pl representative & branch manger that prepayment charges of exiting personal loans & loan processing fee will be zero as bank treat you a valued customer. On the behalf of these commitment i have signed all the documents....

I tried to buy rs 270000 worth of bnp paribas mutual funds from icici internet banking. The money was deducted from my account but it never reached bnp paribas. The amount just disappeared. I raised 2 complaints with icici but both were closed without any explanation. I do not know what to do. My mother worked hard to earn that money and i have lost it. How do i ensure icici returns it.

Dear sir and medam i was worked in icici bank from august 24 2018 to2019july 24. Suddenly discharge simplicitter letter issued, they didnt said to me, its may effect to my career. Please i want releving letter and experiance letter,. Manager nawaz mohammad and regional head arun hr simant mohanty all are involved to discharge from company, they wasnt think about my family and my career. Please i want justice i am not angree to any one. I want justice only. Please take action immidiatly. Thank you.

I have applied hdfc fastag through online and made payment of 500 inr . The reference number of the application is HFR402876. I have uploaded signed copy of the final document and RC and since then there is no update.

There is no way to contact HDFC FASTAG guys as the customer care number given is busy or not being attended.

I have been with HDFC for more than 10 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Respected sir/madam,

We have paid electricity bill through online payment rs 2144/- that is,
(Southern power app (Sd) — bill pay — icici bank app (Tech process payment services) — net banking) on 17th october 2019. We also got online receipts which are attached in attachments below!!!. But it is not updated and the bill amount is added to this month. We also went to bank and verified!! Transaction is completed successfully.
Further details can be verified in the following attachments attached below.
Contact number:[protected]
So, kindly verify the payment and update.
Yours sincerely
A. Anupama

Hi my name is sourabh. I got message amount deducted from my saving account.{dear customer, inr 1650.00 was spent using debit card of account xx998 on 20-nov-19. Info: vin*google *tic. The available balance.}but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back. This is wrong and please help me.

Hello sir/maam
I tried to make a payment of ₹2965 to executive director school of open learning university of delhi.
And i entered the bank details, received an otp and entered the same, got a message of the payment as well but didn’t get the receipt of the same nor was the payment being shown as paid to me. The following is my transaction id. I tried again and the same thing happened once again. So i have been charged twice but the payment was not done. Please help me with the same and refund the amount to my account.
Karan

I have deposited Rs.2000 in ICICI Bank Cash Deposit machine (Chennai - Valasaravakkam Branch) today (Wednesday, 20th Nov 2019 - around 8:30 PM). Money was accepted into the machine. But at the end while printing the Cash Deposit detail, machine shows transaction got declined and no money was returned from the machine. I got the slip with me but no person was there to help me. Not even a single security guard or bank person near the machine....

Hi,

My credit card approved from the bank and its shipped by the courier service "Blue dart".

I was unavailable at the office and asked to courier service to deliver the courier at my home address. They tried to deliver the courier at my home address and found the address is incorrect, the door number is mismatch which I shared as per my adhaar card.

I don't understand how the address...

Dear sir,

This has reference to my dd and reliving letter emp code c79135.

As requested by your office i was asked to find out from your surat iprocess office whether the full and final settlement has been done.

On contacting your office colleagues in surat you do not get any response at surat. And i have so many time send a mail or call but not any response.

Please i need my relieving letter bcouse i submit in my present company.

Thank you
Nikunj bhojani
C79135

Lately i have been getting 3 otps for every online transaction like zomato, uber etc. Hence it is causing a lot of confusion as to which one to enter in the payment gateway page. And because of that, my debit card has been blocked for online transactions. When i called the customer care and entered my 16 digits on the card, an automated reply said that my card isn't blocked and disconnected. So much inconvenience caused by icici and no help from customer care.

First of all this is more of a warning rather than a complaint.
So icici bank was running cashback offer on amazon.in purchases. Offer was that we had to register using our mobile numbers to 'activate cashback' (This claim can be verified using the screenshot_1 uploaded below) and then shop normally on amazon.in. Then user was supposed to get cashback o[censored]pto 5% for purchase during offer period. There were various slabs of cashback % but cashback was over and above all other offers that were running on amazon.in already.
This offer ran on their website 2 times in october and i purchased both times. It was not mentioned anywhere that offer can be claimed both times or it was only to be claimed once. So i assumed that it can be claimed twice but that's a different story.
So i purchased worth inr 5169 on 12th oct. 2019 and around inr 4000+ on 22nd oct. 2019 but when i asked about the cashback they kept telling me about some other offer.
Now those of you who are addicted to amazon sales like me will know that there are offers that run on amazon.in and they need no activation (Not from icici at least) and this offer clearly needed activation as shown in screenshot_1 uploaded.
Now icici bank's foolish customer care people kept telling that offer was on amazon purchase on min inr 50000 which would give me cashback of inr 1750 which is only 3.5% cashback but again see screenshot_1 to check that offer was upto 5%.
So you can see that they couldn't even identify the offer that was running on their website.

I am attaching all the screenshots of chats, in order, as they happened. So read ss_2 first then ss_3 and then ss_4 and so on.

An amount of rs 1399 was debited from my icici credit card (Xxxxxx8007) by one-assist service without my consent. Since i am not aware of this, i immediately blocked my credit card and cancelled my one-assist service, after that one assist refunded my debited amount in my blocked credit card, but bill is generated for my credit card. Again 100 rs for minimum balance is autodebit from my icici account. Since bill is generated for card, so i paid the credit card bill in full of rs 1399. So how can i get my extra amount back since
1- one-assist refund my debited rs 1399.
2- rs 100 is autodebited from my account.
3- i paid credit card bill in full of rs 1399.
Currently icici credit card is blocked and i am not holding any icici credit card.

I applied on 16 oct 2019 (Saving account no. We write with reference to your savings bank account xxxxxxxx4262.)

For saving account in icici bank and filled all details online and paid 2000 rs online as account opening amount after that they called and told we also required thumb impression and came to office and wasted 3 important hours but failed to take thumb impression as they came with faulty finger printer and wasted my time than i told to take whatever documents required they agreed than against when given telling again we required finger print next day i told stop and return my money i don't want and all they steps are taking to open account and now they are sending email to closed your account come to branch office with i'd and proof and closed how third class this bank is taken my money and wasted my 3 months now and giving me mental hazard by all lies.
As not opened account as failed to take finger print how they are telling to close account. If you opened account where is my id and password why your person came and asking for finger print to open account if account is not opened why your asking me to come to closed account??? How third class this bank is taken my money...
I want to file complaint against this fraud

During atm transactions on 21 august 2019
Acounts got debited amount not dispensed

Rupees 20000 debited
On complaint to customer care rupees 10000
Get credited but still rupees 10000 not reversed

Icici bank / baroda bank (Atm)
Says it is successful transactions

Please help to resolve the issue
Regards
Punam yadav
Mobile number [protected]
Ac no[protected]

I have resident savings account and i am currently based in usa. I wish to update my
Contact details like registered email i’d and phone no. (I am ok to provide local india no. Or usa no. If that’s acceptable however i am not getting resolve from customer care
As they say i am not writing from registered email i’d or i need to visit branch. Both at this point in time in not possible for me.

Yesterday i got following message
.
A purchase of inr 179.00 has been made using your debit card linked to icici bank account xx119 on 18-nov-19. Info: vsi*www moneyc

I never do this transction. Who commited this tramsction?. My debit card is with me
Icici bank debit and credit card users.. Beware. What should i do now?
How will i keep safe my account?
I want my money back

I just don't want the subscription and please cancel my subscription for my Icici Card ending with 5129.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of delation of this service and also refund the money @1899. It's a humble request for the deletion of these service