ICICI Bank Complaints & Reviews

Dear Bajaj Team,

I was having a loan of Account number "405SPF35896139", which I have closed and restructure remaining amount and issued a new loan Account number "405SPLFB200121
on August 2019 that is "31/08/2019" but still ECS or NACH deduction is happening from my account.

Also two cheque is initiated on[protected] of Rs. 361111 Cheque details is RTN CHG-14694/FUNDS INSUFFICIENT/29.11.19 (as shown in below highlighted row) and other cheque number is 14698 for Rs. 635047.

kindly resolve these issues and refund my money asap.

29/08/2019 29/08/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~10JUL19~d7d2e6c~405SPFGS 413
24/09/2019 24/09/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 95.7
26/09/2019 26/09/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.05
03/10/2019 03/10/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 208.44
03/10/2019 03/10/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.11
10/11/2019 11/11/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 108.86
11/11/2019 11/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 96.94
13/11/2019 13/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.06
28/11/2019 28/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 59.46
29/11/2019 29/11/2019 - RTN CHG-14694/FUNDS INSUFFICIENT/29.11.19 826
30/11/2019 30/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 8.83

I applied for tastag thru icici bank.
After uploading the required documents and making bthe payment i tried to login for registration but it always say "your account is in pendig for active status please contact customer service center"
When trying to reach thier customer care no [protected] it is never responding.

Bank also send sms on my register mobile that my customer id 11686524 has been activated.

Since may 2019, more than rs 3000 has been debited from account so far towards nach_ad_rtn_chrg without my consent and without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with the icici bank.
What is this transaction purpose?

Evertime i put money in my account, it is getting deducted because of the nach_ad_rtn_chrg.

I want a strong reply from your side dear icici bank.

My registered email id is [protected]@gmail.com

My name is akash. I have small startup business. My tid no : 62992370, firstdata team not releasing my money 362000/.. They are telling me that you used your own card. So fraudulent transaction. I myself sent all the required document including my card details before they ask me. If rules are like that then why did not inform me when edc machine was installed. If i aware of that why dont i do fraudulent transaction. That person who came for install the swipe machine, simply gave machine and taking signature and went. Nothing informed. After this incident i asked him, he is telling i forgot to tell you.
I did not get these kind of rules via sms. Remember not everyone knows good english to read plenty of pages of rules and regulations.
I did not do it with knowing the rules. You terminated my edc. I surrender to him who installed. I agree whatever the rules are. Please remember without information about using own card in edc is fraudulent this was happened. You held my money nearly a month. First time i am in these kind of situation. I have small business, 362000/ rs is very big amount for me. If you hold it 135 days then i should close my business. There is no other way. Taking cash from credit card is easy via e-wallets. I could have go for that if i knew this is fraudulent. Just think once. We had good opinion on icici bank. All our family and friends having current acs and saving acs with your bank. If i have bad and sad experience like this then how will i suggest to others. You are saying after 135 day there will be fine amount. Holding my money for 135 days long is worlds biggest fine after that extra fine amount. You should consider it because unknowingly it was happened. So many mails sent already there is no response.
First time without proper information from icici edc person i did this. Please release my money. Treating new startup proprietor as me as fraud is unfair. I agree this is mistake, but consider i did not aware of it because nobody informed me. Now i well know about rules, i never do it again
It is happen by mistake.

Hi,

This was my first salary after 2 years. My father was hospitalized due to that i could not pay my dues. He got expired on 17april19. Now after all this when i got my salary with what i have to run my family expenses. I dont have any other way of making money. My salary is my everything i hope you understand. I have a daughter this month i have to pay her school fees she is in fifth. I am willing to do a settlement. Please help me otherwise i will be in big trouble.

Thanks

Nirbhai singh

I am using icici credit card for long time. I never enabled auto debit facility. Last month i noticed that my credit card is randomly charged with auto debit fee.

So what i did is enabled and disabled auto debit option on november 12, 2019. After this also i go t charged with auto debit fee this month.

I raised complaint for this on customer care email address. Now that complaint is in progress and agreed to initiate request for reversal of auto debit return charges without gst on my credit card.

After this i checked statements of last 6 months i realised that i have been charged with this auto debit return fee on 5 time out of 6.

In last five months i have been charged 12179.15 as auto debit return fee in total and 2192.25 as igst on it.

It's getting serious now let me know if need to visit branch to resolve this. I have been wrongly charged for 14371.4 in total.

Kindly reverse these charges as i never enrolled for auto debit facility.

Paid for a bus ticket through red bus app using icici net banking but the ticket got cancelled while the amount got debited from my account. Got a message from red bus that refund will be done within 5-7 days, but there was none. So i contacted redbus and they told me to ask my bank. But no reply from icici regarding this refund, customer care put me for 20 minutes on hold and no reply at all. It's been 2 months now.

Without any intimation i was being charged as follows :
27/02/2019 27/02/2019 mabchgs-december18 590.00 93, 089.52
4 27/02/2019 27/02/2019 mabchgs-january19 590.00 92, 499.52
5 28/03/2019 28/03/2019 mabchgs-feb2019 269.14 92, 230.38
7 26/04/2019 26/04/2019 mabchgs-mar2019 294.83 92, 581.55
8 30/05/2019 30/05/2019 mabchgs-apr2019 287.28 92, 294.27
9 28/06/2019 28/06/2019 mabchgs-may2019 293.50 92, 000.77

I'm closing down this account.

My account number is[protected].
Rs.1899 debited from my icici bank account on 29th november 2019 through debit card. Once i get notification sms i have blocked my debit card immediately.
Then i have found the transaction message it written that "si oneast". I have just googled this keyword and i have found that lots o[censored]sers have the same issue.
Icici bank has debited my money for the 'one assist' service (Insurance of debit card) without any prior written approval by me.
And icici bank done this fraud to thousands of the customer.
Please justify me and also that some strict action on icici bank because it is the scam of little money but impacted on the large number of customers.

Thank you
Thank you for ordering fastag. We will dispatch your fastag shortly.
Contact info
[protected]
[protected]@fastagservices.in
Social media
Dear sir.
I have sent e-mails to you, sent messages, telephoned (At nos. [protected] and [protected]) bu there has been no response to any of my efforts. I have paid rs. 749.00,
In my original message i had sent copy of rc of my old car (Which i sold it long back) by mistake, within 5 minutes i informed you of this position and sent the rc of my new car along with copy of my aadhar card.,
When i telephoned [protected] i got message that your rep will contact me soon, but inspite of several times no one contacyed me.
When i telephoned [protected] several times a message was received each time that this no. Is not receiving incoming calls.
I have not received any confirmation whether i have paid money to the right party.
K. S. Sharma
Mob [protected]
E-mail [protected]@yahoo.com

I am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-19) on 25-apr-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat...

When i open the account they told there is no any extra charges but now all of the sudden and without any notification they deducted amount from my account and i didn't even received any message such a fraud and cheep things done by icici bank. I want you to refund all my deducted amount and in future don't debit any amount from my account. And it is a such a cheap thing deducting cost from account without any notification its a fraud practice.

I am sumit saini 570.00 rupees has been deducted from my account as[protected] dp chgs till oct-19) dp charges on

29/11/2019. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately. My account number is[protected].

I am astha patni. 826.00 rupees has been deducted from my account against dmc/in[protected] dp chgs till oct-19 on 27/11/2019.

I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile.

I need justice and my money back immediately. I have raised a complaint with the bank and my complaint number is sr[protected] but till now i haven't got any resolution on this.

Recently i have ordered for icici fastag for my father-in-law vehicle.
I got fastag id, and trying it for activation but faced activation pending issue.
So planned to contact customer care, but both customer care numbers (@[protected]Toll free)/[protected]Chargeable) not working.
Is there any other way to contact icici for fastag related problem?

Regards
Dinesh. P

I am trying to activate my imobile but each time the message sending fails.
When i have analyzing, the application is trying to send messag to [protected] but on actual when i see the failed message which is sent to [protected].
I have emailed the same problem to [protected]@icicibank.com but seems that no response from the team.
I am able to send sms to other numbers and i was using the app in different mobile but when i have switched to other mobile i am started facing this issue and not able to login.

I am a current account holder Merchant, (MID/Tid :[protected]at your bank, We are fruit merchant. My Customer paid me online therefore I provided him payment gateway through EazyPay app, and he did payments of Rs. 99, 999/- twice, In all he paid Rs. 1, 99, 998/- I got payment successful acknowledgement from Eazypay app. I thought that through EazyPay and online payments there will be convenience in my Business but I am so much stressed with this much of delay that I am thinking to shift to some other options like cash, to proceed my business. I have called customer care number of times, and visited ICICI bank malegaon many times, and talked to Mr. Nannath, branch manager Mr, Anurag Sharma, Mr. Prashant Kulkarni, and many other guys, but still I haven't got a single rupee. Because of this worst customer service from icici my business is stopped because I haven't got this payment and my customer have proof that he has done the payment.
They told me reply on the email I got with id [protected]@firstdata, I did reply to that mail 10 times but I never gor a single reply from that email, not even a single call.

Hello,

Based on data available on the internet I had sent a letter to Bund Garden branch for updating the City in my address information but has got returned for the reason Bank not Received/Address Changed. Kindly provide me with the correct address at which I can send the letter.

Thanks
Louis

Sir i am karthikeyan r employee code c92398.
Designation territory sales manager home loans chennai perumbakkam email [protected]@gmail.com mobile [protected]. Reporting to branch sales manager vasanthakumar d.
I was worky with iprocess about 2years and 6 month i am resigned my job on 9/07/2019 and i am served my 30 days notice period and relived from the service on 09/08/2019. That time hrms application not worked about 5...

They say my application is kept on hold and an sms was sent on 19 november, but i never received it. Now i spoke to their call centre. Everytime they keep me on hold, the call is disconnected. The fifth time i called only to be told that the system is hanging. When they have my mail id, they could have informed me through mail. Now they say phone is the only route to reach them.
What type of service are they giving? Money rs. 499 was deducted on 28 november.2019