ICICI Bank Complaints & Reviews

Date of incident: dec 2nd 2019

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
Niharika

I have done an imps transaction for rs. 10000 my sbi account on 01-dec-2019. But soon after i got a message from icici bank saying "imps txn ref no *97 for rs 10000.00 is timed out at beneficiary bank on 01-dec-2019 19:32:07. Txn status will be updated by bene bank in 3 working days". Although amount of 10000 inr got debited from bank account and beneficiary bank did not get credited yet.
My concern is if the transaction is timed out, why debit from customer's account? I have dire urgency for this cash. Please refund my money as soon as possible and revert with status.

I have paid 500rs for fastag registration and i also received application reference number hfr840104 but i have not received any email on my registered email id [protected]@gmail.com or i can't login through my number [protected]. While crossing gurgaon toll plaza it was showing blocked and i had to paid extra toll charges. Please help me to resolve this.

I tried to withdrawl inr 15000 from atm on 09/09/19 in10:51am. No recipt was provide and screen shows transaction declined due to insufficient balance. But amount has not been received from atm but deducted from my account. I had also ragistered a complain to icici customer care and also icici branch manager. So kindly check and arrange to transfer 15000 to my account.

Thank you

Iram
Account no[protected]

I am sreejith k s. 826.0 rupees has been deducted from my account as dp chgs till oct-19) dp charges on 27/11/2019. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need a refund for the same. My account number is[protected].

And this demat account was given to me while i took my account saying its free of cost. I might actually have to check all my past statement to see how many times such deduction have taken place. This looks like the bank is robbing people blind.

I am tried to withdrawl inr 15000 from atm on 09/09/19 in 10:51am. No recipt was provide and screen shows transaction declined due to insufficient balance. But amount has not been received from atm but deducted from my account. I had also ragistered a complain to icici customer care and also icici bank branch manager anoop goasain. So kindly check and arrange to transfer 15000 to my account.

Thank you
Iram
Account no[protected]

I have done an imps transaction for rs. 10000 my sbi account on 01-dec-2019. But soon after i got a message from icici bank saying "imps txn ref no *97 for rs 10000.00 is timed out at beneficiary bank on 01-dec-2019 19:32:07. Txn status will be updated by bene bank in 3 working days. Although amount of 10000 inr got debited from bank account and beneficiary bank did not get credited yet.
My concern is if the transaction is timed out, why debit from customer's account? I have dire urgency for this cash. Please refund my money as soon as possible and revert with status.

I ordered a fastag for my car ka03na1684 reg num. Money is debited but did not receive any acknowledgement for the same or application number. Ordered on 27/11/2019. Did not receive the fastag or the money back. Its really pathetic service and loss of time and money to customers. Fasstag services are not smooth.
I am a customer of hdfc bank.
I request either to provide me with the fastag for my car or refund the amount of 500 rs that has been debited from my credit card to be reversed. Please provide me with solution as soon as possible

I have initiated an imps transaction of 10000 inr to my sbi account from my icici account but i got a message from icici saying imps ref no *2697 is timed out and wait for 3 days for status update. Amount of 10000 inr got debited from bank account and beneficiary bank did not get credited yet.
In the era of digital payment why one should wait for 3 days for status update?? I urge icici to refund my money as soon as possible.

Waiting for revert from icici.

Dear Bajaj Team,

I was having a loan of Account number "405SPF35896139", which I have closed and restructure remaining amount and issued a new loan Account number "405SPLFB200121
on August 2019 that is "31/08/2019" but still ECS or NACH deduction is happening from my account.

Also two cheque is initiated on[protected] of Rs. 361111 Cheque details is RTN CHG-14694/FUNDS INSUFFICIENT/29.11.19 (as shown in below highlighted row) and other cheque number is 14698 for Rs. 635047.

kindly resolve these issues and refund my money asap.

29/08/2019 29/08/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~10JUL19~d7d2e6c~405SPFGS 413
24/09/2019 24/09/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 95.7
26/09/2019 26/09/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.05
03/10/2019 03/10/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 208.44
03/10/2019 03/10/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.11
10/11/2019 11/11/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 108.86
11/11/2019 11/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 96.94
13/11/2019 13/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.06
28/11/2019 28/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 59.46
29/11/2019 29/11/2019 - RTN CHG-14694/FUNDS INSUFFICIENT/29.11.19 826
30/11/2019 30/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 8.83

I applied for tastag thru icici bank.
After uploading the required documents and making bthe payment i tried to login for registration but it always say "your account is in pendig for active status please contact customer service center"
When trying to reach thier customer care no [protected] it is never responding.

Bank also send sms on my register mobile that my customer id 11686524 has been activated.

Since may 2019, more than rs 3000 has been debited from account so far towards nach_ad_rtn_chrg without my consent and without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with the icici bank.
What is this transaction purpose?

Evertime i put money in my account, it is getting deducted because of the nach_ad_rtn_chrg.

I want a strong reply from your side dear icici bank.

My registered email id is [protected]@gmail.com

My name is akash. I have small startup business. My tid no : 62992370, firstdata team not releasing my money 362000/.. They are telling me that you used your own card. So fraudulent transaction. I myself sent all the required document including my card details before they ask me. If rules are like that then why did not inform me when edc machine was installed. If i aware of that why dont i do fraudulent transaction. That person who came for install the swipe machine, simply gave machine and taking signature and went. Nothing informed. After this incident i asked him, he is telling i forgot to tell you.
I did not get these kind of rules via sms. Remember not everyone knows good english to read plenty of pages of rules and regulations.
I did not do it with knowing the rules. You terminated my edc. I surrender to him who installed. I agree whatever the rules are. Please remember without information about using own card in edc is fraudulent this was happened. You held my money nearly a month. First time i am in these kind of situation. I have small business, 362000/ rs is very big amount for me. If you hold it 135 days then i should close my business. There is no other way. Taking cash from credit card is easy via e-wallets. I could have go for that if i knew this is fraudulent. Just think once. We had good opinion on icici bank. All our family and friends having current acs and saving acs with your bank. If i have bad and sad experience like this then how will i suggest to others. You are saying after 135 day there will be fine amount. Holding my money for 135 days long is worlds biggest fine after that extra fine amount. You should consider it because unknowingly it was happened. So many mails sent already there is no response.
First time without proper information from icici edc person i did this. Please release my money. Treating new startup proprietor as me as fraud is unfair. I agree this is mistake, but consider i did not aware of it because nobody informed me. Now i well know about rules, i never do it again
It is happen by mistake.

Hi,

This was my first salary after 2 years. My father was hospitalized due to that i could not pay my dues. He got expired on 17april19. Now after all this when i got my salary with what i have to run my family expenses. I dont have any other way of making money. My salary is my everything i hope you understand. I have a daughter this month i have to pay her school fees she is in fifth. I am willing to do a settlement. Please help me otherwise i will be in big trouble.

Thanks

Nirbhai singh

I am using icici credit card for long time. I never enabled auto debit facility. Last month i noticed that my credit card is randomly charged with auto debit fee.

So what i did is enabled and disabled auto debit option on november 12, 2019. After this also i go t charged with auto debit fee this month.

I raised complaint for this on customer care email address. Now that complaint is in progress and agreed to initiate request for reversal of auto debit return charges without gst on my credit card.

After this i checked statements of last 6 months i realised that i have been charged with this auto debit return fee on 5 time out of 6.

In last five months i have been charged 12179.15 as auto debit return fee in total and 2192.25 as igst on it.

It's getting serious now let me know if need to visit branch to resolve this. I have been wrongly charged for 14371.4 in total.

Kindly reverse these charges as i never enrolled for auto debit facility.

Paid for a bus ticket through red bus app using icici net banking but the ticket got cancelled while the amount got debited from my account. Got a message from red bus that refund will be done within 5-7 days, but there was none. So i contacted redbus and they told me to ask my bank. But no reply from icici regarding this refund, customer care put me for 20 minutes on hold and no reply at all. It's been 2 months now.

Without any intimation i was being charged as follows :
27/02/2019 27/02/2019 mabchgs-december18 590.00 93, 089.52
4 27/02/2019 27/02/2019 mabchgs-january19 590.00 92, 499.52
5 28/03/2019 28/03/2019 mabchgs-feb2019 269.14 92, 230.38
7 26/04/2019 26/04/2019 mabchgs-mar2019 294.83 92, 581.55
8 30/05/2019 30/05/2019 mabchgs-apr2019 287.28 92, 294.27
9 28/06/2019 28/06/2019 mabchgs-may2019 293.50 92, 000.77

I'm closing down this account.

My account number is[protected].
Rs.1899 debited from my icici bank account on 29th november 2019 through debit card. Once i get notification sms i have blocked my debit card immediately.
Then i have found the transaction message it written that "si oneast". I have just googled this keyword and i have found that lots o[censored]sers have the same issue.
Icici bank has debited my money for the 'one assist' service (Insurance of debit card) without any prior written approval by me.
And icici bank done this fraud to thousands of the customer.
Please justify me and also that some strict action on icici bank because it is the scam of little money but impacted on the large number of customers.

Thank you
Thank you for ordering fastag. We will dispatch your fastag shortly.
Contact info
[protected]
[protected]@fastagservices.in
Social media
Dear sir.
I have sent e-mails to you, sent messages, telephoned (At nos. [protected] and [protected]) bu there has been no response to any of my efforts. I have paid rs. 749.00,
In my original message i had sent copy of rc of my old car (Which i sold it long back) by mistake, within 5 minutes i informed you of this position and sent the rc of my new car along with copy of my aadhar card.,
When i telephoned [protected] i got message that your rep will contact me soon, but inspite of several times no one contacyed me.
When i telephoned [protected] several times a message was received each time that this no. Is not receiving incoming calls.
I have not received any confirmation whether i have paid money to the right party.
K. S. Sharma
Mob [protected]
E-mail [protected]@yahoo.com

I am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-19) on 25-apr-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat...