ICICI Bank Complaints & Reviews

I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap.

My one assist number is 7423893.

I need my money back, if not i will take this serious.

I am an icici bank customer. Today 29-06-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Vishal

I had processed a payment through a third party app which was processed. But after few hours, i realised my payment being failed. Having a check i realised that 472 has been deducted four times??? And also 400 clearing the balance of 2186... Why why why do you have to do this. That was all the money i had.. Am completely broke now. Icici all together has taken 3380... Wish your having good dreams eating money from a common man

I am the a/c holder of icici bank from last 15 years,
Now they have charged 488.9 under this category dcardfee5315jun19-may20+gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

1) 01 june 2019 - ecsrtnchg200519_sr[protected]gst - 412.99/-

2) 01 june 2019 - rwdfee/[protected]/050419+gst - 29.50/-

3) 01 june 2019 - ecsrtnchg300519_sr[protected]gst - 413.00/-

4) 01 june 2019 - ecsrtnchg060519_sr[protected]gst - 228.18/-

5) 12 june 2019 - ecsrtnchg-30-may-19+gst - 199.37/-

6) 12 june 2019 - ecsrtnchg-13-may-19+gst - 0.02/-

7) 14 june 2019 - ecsrtnchg-20-may-19+gst - 4.49/-

8) 18 june 2019 - ecsrtnchg-20-may-19+gst - 467.51/-

9) 28 june 2019 - nach_ad_rtn_chrg~bajajfin~06may19~8089634~4060cdgs - 885.00/-

10) 28 june 2019 - nach_ad_rtn_chrg~bajajfin~06may19~8089631~4060cdgs - 123.19/-

Total balance - 2763.25

Why is it happening? Even there was sufficient balance to deduct my email. What is actually ecsrtnchg? Why does it deducting from the account? Could please help me to understand explaining to me on the email address ([protected]@gmail.com).
This is not fare. Please stop this robbery

Regards,
Anup burade

On my mother's icici sb account, since april 2019 till june 2019, there have been multiple online transactions from google, and amounts debited, without any authorization. There have been a series of online transactions of mostly rs.420/-, rs.799/-, sometimes more than 5 transactions per day. This seems a serious security breach. How can the money be debited from the bank without any confirmation from the customer?
She has lost over rs. 33, 000/-. My parents visited the bank, but there was no help given to find out how the transactions happened without customer approval. The bank (Icici vignanagar, bangalore) only suggested we block the account and debit card. My parents withdrew the remaining amount from bank with about 1000/- left out in the account, but to their shock, there was another debit after that as well.
We have reported the issue to google help site as well, no response so far.
Please help, we are clueless how the money has gone and why there has been so much indifferent attitude from the bank to help us.

I have booked tickets on irctc on 28th, May, 2019 amount is debited from my account but tickets doesn't booked. Then i tried again to book ticket on the same day and tickets booked successfully. Amount is 1005.49.

On 1st of June amount refunded in my account is 1005.49 two times. I don't know whose mistake is that bank or irctc. On 29th June, 2019 the amount which was credited by mistake in my account is debited after my complain.

Then I cancel the ticket which i booked on 28th May, 2019, irctc has refunded the amount on 11th of June, 2019. The amount refunded by them is 815. But that money is not credited to my account. I confirmed with irctc they have send me the confirmation mail with ARN number too.

I got frustrated by calling icici customer care. They denied everytime. I forward the irctc confirmation mail to customer.[protected]@icicibank.com. I told the whole scenario to executive too. He asked me to forward the mail. I didn't got any update from bank.

Could you please check and let me know the status.

I am attaching the email confirmation too and my SR no is SR[protected].

Dear customer,

Thank you for writing to payment gateway support.


This is with reference to your email dated june 20, 2019 regarding the status of the mentioned payment towards respective merchant.

We have checked the records and find that the payment vide transaction reference number qic[protected] and qic[protected] has been initiated for refund on 19/06/2019. It will take 5 to 7 working days from the date of refund to credit the amount in your account. Post the same, you may reconfirm the same from your bank statement.
This massage come from bill desk but till today no refund credit in my ac

Dear sandeep bakhshi
I'm personally visited to the puttaparthy branch (1306) for the purpose of to do 10lakhs fixed deposit and consult to the branch manager : mr sureshkumar (334475) he is not giving the proper information about the fd rates he doesn't have proper attitude and he is speaking bad words to the staff in front of me only.
I think he is not fit for this position in puttaparthy branch because it's a holy place (Sri sathya sai baba).

Bank has deducted amount of 885.00 from my account number.[protected] without any reason. It is in the name of bajaj finserve i want to know the details and refund. I can provide you bank statement if you want also i need talk with executive. I tried to reach custer care on the phone but never got connected. Also i checked with bajaj finserve. They told me check with bank
My phone registered with account: [protected]

I have wrongly transfered fund to ubi bank account no [protected] correct account no is [protected]
Amount transfered is 2000

Please refund the amount or transfer the correct account no [protected]

My mobile no [protected]

Date of tranction 28 june 2019

Transaction no[protected]

They have deducted rs 588.82 from my bank account[protected] without
Informing me. I want my money back also why they charged so much without informing. Please revert back my money. I want justification on why the money was deducted from my account.

Why was this not informed me. If you are planning to charge me this fees, ihave decided to shift my account to other bank where the fees is not charged.

As noticed the aadhar updation centre, i visited icici bank tezpur branch for mobile no and date of birth updation on date 13/06/2019 and deposited rs 50/- at cash counter as fees o[censored]pdation. My aadhar enrolment no eid 0636107090993220190613133227 dated 13/06/2019.
After getting rejection message on mobile, i contacted with concerned staff who simply advised to enroll again and redeposit of rs 50/- in cash counter.
Is it the procedure? Taking leave sparing 5 hrs there i didnot get any result. Even for taking aadhar updation form, i had to go to shop for taking xerox of that form.

I got government engineering college, gandhinagar in first round of acpc counselling. So i paid the money of 1500₹ online. Also got message on phone that 1500₹ are paid through my account and message came from my bank. I paid it another time during banking hour on 27 June bt still the same problem when I try to print admission slip or payment slip it give a message that you have not yet paid money so you are not able to get print. Also my admission is not yet confirmed.

Merit rank- 12043

Pls help me out and contact on email- [protected]@gmail.com

Dear sir/Madem

Here I would like to Request that i need to update my mobile number bearing an account[protected] name rajasekhar hosamani from Mobile number [protected] to [protected], i have tried through ATM machine(ICICI bank ATM) Error message Incorrect mobile number and called for the customer care support replay was that we need to visit branch office or try the ATM Machine which is available at the Branch office. why the access to update mobile number has not been provided online .

A transaction of rs. 413 has been debited from my account this month.
I don't have any idea about this transaction. I have not paid one ecs that is also for mutual fund, for which no ecs fail charges is applicable. I have this account at alipore branch, kolkata - icici bank.

Name - gourab chatterjee
Ph - [protected]
Mail - gourab. [protected]@gmail.

Do contact asap.

My name is bhavi adlja and i have a current account in icici bank hirji mistri road jamnagar.
Current accout name: fortuna investment & finanicial services., account no[protected] account type : current. This complaint is related to the minimum account balance charges, that bank has debited from my account 25546 without any informaton in this regard. The bank is charging a lot of amount and without any prior notice or any means...

A transaction of rs. 826 was conducted by icici bank with no information given to me. The same is listed under transaction dmc/in[protected]... There was no message given to me either through mail or sms. The date of said transaction was 26th june 2017 and made through the account of ramesh lakde. I have not authorized this transaction.

Same transaction has been done where rs 344.17 deducted in jan19 month which i was not aware.

I want bank to refund the amount or explain the reasons for deduction.

We r senior citizen couple living in noida u. P. & fairly old customers. The location of branch (3452) in gaur city 1, grter noida u. P. Is in such a dangerous n disgusting place that one can't even enter the branch properly. Surrounded by eateries in basement, everyday, rodents chew up wires and nothing works, n also frequent short circuits n as result branch remains closed. This is absolutely unbecoming of your bank. If things don't improve we have to shift our accounts immdtly. It is like a punishment to have account in this branch. Pl act fast.
Vishwapal singh mob.[protected]

A transaction of rs. 826 was conducted by icici bank with no information given to me. The same is listed under transaction dmc/in3030287... There was no message given to me either through mail or sms. The date of said transaction was 26th june 2017 and made through the account of vinayak sahi. I have contacted the bank but received no reply. I have not authorized this transaction.