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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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ICICI Bank reviews & complaints page 466

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S
sunil1180
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank imps fund transfer-timed out, money debited from my account

Address:560037

I transferred rs 39k through imps on 01st june at 12.12 am from icici a/c to syndicate bank a/c.

The amount did not get credited to the beneficiary account neither was refunded back to my account.

But i got a message

"dear customer, imps txn ref xxxx for rs.39, 000.00 is timed out at beneficiary bank on 01-jun-2019 12:12:05. Txn status will be updated by bene bank in 3 working days."...
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Prabhat km
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lien marked against my salary account

Address:411060

Hi on 31.05.2019 i received my salary from my company and out of no where my account went - 450000.518.
To my surprise i was nit able to transfer or withdraw any amount from my account.
When i called the help line and asked what has happened then i was told that my father took a loan of 550000/- in 2005 and because the loan is pending my account has been put on lean.
But my father who borrowed this loan passed away in...
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sanjujjwal
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mm annual fees - 359

Address:nanakaramguda, Ranga Reddy, Andhra Pradesh, 500049

Without an acknowledgement and taking my permission. I have been charged for the service which i never requested/opted for on 19/03/2019 mm annual fees - 354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. I am called their customer care from my registered number but they are not taking my complaint.

I request to take action and reverse the amount asap.

Thanks,...
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Jayanth Naidu D K
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not initiated

I had made a transaction of ₹349 via google pay to [protected]@icici, the upi id is [protected]@okicici, the transaction no. Is[protected]. The google transaction id is - cicagkcqj3oqe. The money amounting ₹349 is debited from my bank account, but the merchant had not recived the amount. Kindly do the needful for the refund of my amount of ₹349....
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febinfm
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized money transaction from my account

Address:Mulloor House, Near R.M.H.S.School Aloor PO, PIN- 680683

There has been auto debiting on my account on 31st may 2019.
Transaction details
Vsi/amazon stan/[protected]/[protected]

Amount of 999.00 inr deducted from my account..

There is no fullform in the legend for "vsi"
I did not authorize these transactions
No otp was received

Please look in to the matter and kindly respond...

Regards,

Febin...
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Julia groo
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs rtn chg fee

I was charged posdec multiple times and ecsrtn without any notification or permission. What are these hidden charges? I did not sign up for this. I would like that the charges be reversed. These hidden fees were not told to me when i made an account with icici. I have not seen charges like this with the other bank accounts that i use. Please resolve this issue asap...
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A
Anubhav Rajoroiya
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of smab charges from my account

Hi, i am holding a salary account of icici, rashmi palace, nh no 2, sultanganj ki pulia, agra. 282002 branch. I am using this account since 2013. Amount of rs 586.00 have been deducted from my account with out any infomation. As my account is a zero balance account, how can you deduce minimum balance charges? Smab chgs apr19+sgst52.74+cgst52.74 account holder : anubhav rajoriya account number :[protected] branch : icici bank ltd, rashmi palace,...
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KAUSHIK Karforma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fixed deposit not closing

Address:Indira pally, Bardhaman, West Bengal, 713130

I have opened fd and rd account in icici katwa branch online. After 1.5 months i needed money, so i had to close those accounts. I made two request from icici bank net banking. 28th may 2019, they gave me two service request number. Today 31st may, they did not close my account. Customer care not giving satisfactory answer. Branch manager also not helping me. I think they making fraud with me. I want my money back asap. Please help me....
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Pranusha Bathini
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dmc/* dp chgs till apr-19

Address:560037

I am pranusha bathini. An amount of 826/- is been deducted in my account with the description, dmc/* dp chgs till apr-19.

I do not use any demat account with icici bank, i never trade, to be honest. Please help me to get a refund of the same.

I am ok to give additional details if required. I have sent an email to [protected]@icicibank.com with the details.

Thanks in advance....
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A
Ashish1925
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dmc/in30302867259841 dp chgs till apr-19

Address:1925, Gali Mata Wali, 110006

Myself ashish, 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till apr-19) on 29-may-2019. I have never used my demat account till now.

Without any information icici representative open my account. I was suppose to open salaried account at that time and later when i get to know that they opened my demat account as well and when i call them and asked why its open, i never told you about that...
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C
Chandan Kumar11
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dcard fee deduction icici account

Address:the bank is located at pitampura, New Delhi, Delhi, 110034

Dear sir/madam,

I am chandan kumar singh and i have a salary account of icici bank with account no.[protected].
Today when i checked my balance it was deduction of 689rs from my account and some time before it was deducted 16rs from my account.

This is loot from icici bank side, anytime they can deduct any rupees from any account. Please tell me why they deducted it is going on with many customers....
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Kunal Kumar
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank not accepting credit card fraud transaction

Address:H-177 Shastri Nagar Shastri Nagar, Meerut, Uttar Pradesh, 250004

I am very disappointed with the credit card fraud transaction. When i saw message for the credit card use, i informed bank + blocked my card + raised fraud complaint+ deposited hard copy in bank of customer dispute form.

This is the only thing which i can do.

This is bank responsibility to take care of all bank related things. When fraud was done i informed bank and raised complaint.
I am responsible...
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Gauri Khandekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card joining fee for card which is not received yet.

Address:411030

Hi,

Credit card is issued for me by informing that it is life time free card, and there will be no charges, joining fee etc for this. It is free at all.

I haven't received a card yet. It was undelivered and re-dispatched from the given address. I believe, it is not activated.

But, i have received a card statement with 590 rupees as joining fee.

How can you make a statement of a...
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Shaifalee Tyagi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am charged 826 rs. as fee for the demat account which i have never used

Dear icici bank,

I am charged 826 rs. As the fee by the icici bank for a demat account which i have never used. It was informed to me by the agent that it is free of cost. I want icici bank to give my money back and close this demat account i dont need it.

You can find the transaction remark below :
Dmc/in[protected] dp chgs till a
Pr-19
Call me asap and reply to my query. You did not...
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Bedanta Chakraborty
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit card

I have a savings a/c maintained with icic bank for 6 months now. I have been making regular purchases and yesterday without any intimation or message two debits were made from my account amounting to rs 599 under the head mabchgs. Such deductions have never been made to my account. Even if such deductions were made i was not made aware of the same which. I was made aware only when i was at the mall and the transaction failed. I am yet to...
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akash nagraj gogu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of money in the name of dmc

Address:Hyderabad, Telangana

An amount of 826rs has been deducted from the account without actually intimating or through any message. When i checked the account it was deducted stating dmc/[protected] dp chgs till apr-19.

Actually last year the issue happened where the amount deducted even though i have no icici demat account then they said i have. Then i informed them to stop it but still they cut.

Ethics less banking service by icici...
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SyedAbdul04
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised debit of mm annual fee

Address:Cox town, Bangalore, Karnataka, 560043

Without an acknowledgement i have been charged for the service which i never requested/opted for.
29/05/2019 bil/[protected]/mm annual fee apr19-mar20/417660.
354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. However, made a compliant on their call centre, yet to get response.
After searching on google got the steps on how to unsubscribe, i have unsubscribed...
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J
jnitin88
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank unnecessary deduction in name of atmdec chg 13_05_2019

Address:Mumbai City, Maharashtra

Hi,
There was an deduction of inr 29.5 from my account on[protected] in statement, it was described in the statement as atmdec chg/[protected]/7492+gst. From internet i found that this charge was due to atm's not having enough cash. But there's no previous notification regarding this and how come this charge can be levied to me. That's the problem with the atm right... Please do resolve it.

Bank branch:- icici bank reliance...
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Sarbajeet Maity
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank amount deduction dp chgs till apr-2019 619.5 rupees

Address:A/1-16 Jethabhai Park, Narayan Nagar Road,, Paldi, Ahmedabad, Gujarat, 380007

I am sarbajeet maity and 619.50 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till apr -19) on 29-may-2019. I have never used my demat account till now.

Was informed by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice...
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venkatesh pandit
from Hyderabad, Telangana
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icici bank mm annual fees charged

Address:12-2823/14, sriniketan appartments, santhosh nagar colony, mehdipatnam, Hyderabad, Telangana, 500028

Without an acknowledgment and taking my permission. I have been charged for the service which I never requested/opted for on 29/05/2019 mm annual fees - 354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. I am called their customer care from my registered number but they are not taking my complaint.

I request to take action and reverse the amount asap.

Thanks,...
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