ICICI Bank Complaints & Reviews

Id: 2419501 complaint has not been resolved by icici, but your site is surprisingly showing resolved.
Pl reconcile.
Had applied for rs 2000000 personal loan in may 2019. I kept the loan sanction on hold as told to icici bank rohini employees dealing with my case - ms shivani and ms nisha on tele no [protected] as i was told that i cannot foreclose the loan before 12 months without paying 5 % penalty.

On 30 may or 31 may i got a call from mr karan, an icici executive saying that the month end target had to be met and offered me waiver of foreclosing penalty anytime that i choose to repay the entire loan. When i told him to give in writing, he assured me that the call is getting recorded and that there will be no exit load if i repay the entire amount anytime without any exit load/penalty. On that reassurance i gave a verbal sanction to provide me that loan.

However, when i received the written communication after the fund had already been disbursed, i was shocked to see that there was no waiver for me in case i wish to repay the entire loan before 12 months and i will be charged penalty for that.

I have been cheated by icici bank executive. Pl listen to the audio recording of my conversation with the executive dated 30 may or 31 may in which he promised me that there will be no charges if i wish to foreclose the loan by paying the entire loan amount anytime.

I will therefore request that i should be now permitted to repay the entire amount in sep 2019 without any penalty or additional charges and take action against the employee who cheated me.
Pl also provide details of ombudsman for my further action. My loan acct no is lpdel [protected].

Regards
Brigadier ajey sethi

I am holding a savings a/c in icici bank. Last month i received a statement wherein the bank deducted smab charges plus gst amounting to a sum of rs. 584.29 from my account.

The bank never intimated me or informed me regarding this deduction or never give me a chance to maintain the minimum amount. Such an action of the bank is arbitrary and illegal.

I transferred an amount of ₹5000 through imps on 24 sep 2019 to my sbi account, the amount is debited from my bank account and it is not credited to sbi and neither refunded to icici bank account.

I received a message saying

"dear customer, imps txn ref[protected] for rs.5, 000.00 is timed out at beneficiary bank on 24-sep-2019 04:19:34. Txn status will be updated by bene bank in 3 working days."

Please look into same.

Hi team,
My name is md shahnawaz. Recently i got a call from icici bank and they offer me personal loan at an interest rate of 11.75. I said ok. They told me the documentation will be done on saturday 21 sept 2019. The associates came my my and taken all relevant documents with one blank cheque saying. First emi will be deducted from your bank account. Now i got the sms saying please cheque your application status. When i opened imobile app the rate of interest is too high and emi is also too high which i am not able to pay. I belong to a very poor family please cancel my application. The aps number is 74645000. And application number is kolp2425682

I have invested 20 lakhs in 2008 in cinema capital venture fund through icici bank manager, (No one from ccvf official). According to manager this fund was going to give min 14% annual roi with 5 years locking period, but instead of 14%roi i have looking to get atleast my investment amount of rs. 20 lakh.

But till date i have not received any communication from icici and ccvf.
Please do the needful

My daughter had sent two cheques for rs.50, 000.00 each totally amounting to rs.1, 00, 000.00 (Rupees one lakh only) from edmonton in canada on 12/9/2019 for remittance into my senior citizen account no.
[protected] in icici bank langford road branch bengaluru.
But the bank has credited only rs.50, 000. Oo and the remaining cheque for another rs.50000.00 has not been credited to my account.
A number of phone calls to the manager have not yielded any results and i am put to inconvenience and anxiety. I request for early action to credit my account with the remaining rs.50.000.00 urgently.
Mir arif ali
Senior citizen account-[protected]
Icici bank, langford roaf branch, bengaluru

I am a icici bank customer. Today 23-09-19 ecsrtnchg charged 413 rupees... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. Thank you

Without my any intimation how to debit my account.

Refund my amount asap.

Thanks,
Asheesh kuamr singh
[protected]

Already i have raised a complaint over here that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I haven't opted for any prime auto renewal. I have checked this in the message sent from icici, also i have ensured this by going through my account statement, the amount was debited on 18th september, 2019.
Your team has shared me a uid (812971), but i'm unable to send the mail to the email address which you have shared ([protected]@icicibank.com). Let me know the correct email/ any other alternative way.

I have missed my emi auto debit date for bajaj payment. But i have paid every month without missing with overdue charges. Last august 31st wen i have received all my salary got deducted as ecs return charges. Bajaj team saying as we do not have any money with us. Check with icici bank. I have already checked with branch managers they are stating as we team up with bajaj and deducted money.
We cannot refund from our side. Check with bajaj. I kindly request you to return my money as i have already paid all emi's. My email i'd is theju.[protected]@gmail.com. Respond to me.

I have demat account which is opened with salary account. When i told to the bank officials about demat account they it is free. But later on there was two deduction from my accont.
1. Dmc/in[protected] dp chgs till s
Ep-18 137.67.
2. Dmc/in[protected] dp chgs till n
Ov-18 826.00.

Plz refund my money as i have not any trancs.in the demat account.

I have applied for icici fastag online and my customer i'd was 11367176.. Still my tag is not assigned. I have raised many complaints with customer care. But there is no proper response. Everytime they are saying u will receive soon. Please assign the tag or return the amount i have paid. They have promised me 8 working days. But so many 8 days have passed now. No response yet

This is regarding settlement of loan amount. The bank had pressurised a settlement amount which is 2.5lacs. My father has no income. But he agreed on the amount. We paid 1lac. And 1.5lac was due which had to be paid within 30th September 2019. But we are not able to pay a single amount more. There is no income hence we had requested to settle it in that amount. But these executives are constantly threatening to our house and brutally assaulting my parents throwing our furniture. Making video. Forcing us to give cheque. We don't know what to do. Is there any way to come out of this?

I was transferring the money from my saving account to current. However while inputing the account number. Instaed of my own current account number I had put wrong numbers.

The amount is 1001 and I was transferring it to my own account. Please revert in the account from which it is debited.

Please state if I need to lodge a complaint somewhere elee as well.

Kindly revert my transaction.

I am using icici coral credit card siene feb 2019. At the time of offering this credit card, icici bank told me that payments done will be interest free for first 40 days. Sience then, i am using credit card for different things and paying the payment before 40 days. Still i have been charged for more than 10000 rs. I did called the icici customer care but they give unsatisfactory answers and just told me that this is as per the bank policy.

I am in deep regret from time i am using coral credit card.

I am not expecting any benifits promised at the time of taking this credit card but i feel cheated when bank loots money like this despite being regular bill payer.

Sir i m new employee in icici bank i have tourcher by my branch senior pb as well as branch manager... They force me to resign on daily basis they try to eliminate every new employee some employees have resigned i can give proff also if needed even i have talked to my hr regarding this but no support provided even i have family problems as well as health issues. Even hr is not at all helpful her tone of talking is like she is scolding u is it a way to work in professional bank if this is so no better employee can survive in such an environment please help as fast as possible

Dear sir,

I am venkat kiran kumar relangi
My icici bank account number venkata kiran relangi[protected]

Icici bank is deducting money predominantly from past 1 month i dont know whats happening with this it has consistently deducting amount of 413 for every 5 days till now it had deducted 6000,
Could any one help me out to sort it out.

I dont know why bank is stealing my money from my account. I always trusted the bank could you please tell me how to resolve this

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this the amount was debited on 19th september, 2019. Could you please assist me regarding this.

My account has been debited with stating

Ecsrtnchg050719_sr[protected] : 25.[protected]
Ecsrtnchg100719_sr[protected] :[protected]
Ecsrtnchg200719_sr[protected] : 26.[protected]
Ecsrtnchg260719_sr[protected] : 38.[protected]
Ecsrtnchg-26-jul-19+gst : 73.[protected]
Ecsrtnchg-20-jul-19+gst : 0.[protected]
Ecsrtnchg-10-jul-19+gst :[protected]
Ecsrtnchg-20-jul-19+gst : 206.[protected]

There is no intimation on the deduction over phone/message/mail. Why this much deductions??? Please help on this.

My mail id [protected]@gmail.com

Hi,
I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction (Infact my debit card was blocked for online transaction for few days due to 3d pin erroe and today morning i rebuked a request to unblock the card). Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 18th sep, 2019. Could you please assist me regarding this. Please find the attachment regarding the same.
Regards,
Sahana

Hi i have joined icici bank in may 2019. At that time i little knew about the pathetic culture of icici bank. While induction they say very big words about their organization but at the ground level no one cares how the employee is being treated. No one will come forward when an employee needs help neither branch manager not the hr. I have requested hr and other people to give me a transfer to near branch as there was a personal emergency at home, but no one helped. Moreover my reporting manager is 2 years younger in experience to me and she supported me in no way.in return she used to take everything to her ego. While i was facing difficult situation at home, my work place became more horrible to handle for me only because i joined the bank recently??? I don't get this logic of icici.

However i have resigned the organization in august and handovered everything to branch. Now in my full and final settlement, they are charging me for lost laptop and advance pl which i have never availed and after all calculations, it seems that i have pay bank money for my f&f instead of bank giving me my salary.

Where are the brains of icici? In this culture icici bank will not go anywer for sure in future and better it takes only manipal students instead of lateral hiring. Because anyways apart from manipal batch no one else would survive in branches.

Pathetic and worst experience of my life ever. Waste company to work with. Or might be i landed in a completely wrong place.

Request you to address my concerns asap as i feel helpless.