ICICI Bank Complaints & Reviews

I have icici instant credit card that was issued by making a fixed deposit of 20, 000/-. I have decided to close the bank account associated with the credit card, but before closing it i want to spend all the existing available credit limit. Since i wanted to exhaust all the available credit limit, i did not pay the outstanding dues to avoid adding any more money to the account which i already wanted to exhaust before closing. But because of the non-payment of the outstanding dues my credit card has been blocked and i am unable to spend the remaining available amount. I talked to the icici customer care explaining to them the situation and they said that if i pay the minimum amount due then the card will be unblocked automatically. This is extremely ridiculous because i do not want to add any more money to the account which i am trying to exhaust. Besides, there have been many complaints by icici bank customers that even after paying the minimum amount due their card was not unblocked. I cannot take that risk. This is not a normal credit card. It was issued by making a prepaid fixed amount of 20, 000/-. I still have much money left with the bank as the available credit limit. The bank has absolutely no right to stop me from making transactions with that money. I would request the icici bank to immediately unblock my card so that i can spend the remaining available credit limit. Thank you.

I hold the ICICI account[protected] since 2 years and amount getting deducted every year without any intimation. Today they deducted 502 rs. I want to know why this has got deducted and i want my money to be credited immediately. The worst service and worst bank without any notice they do all these things to customers. KIndly give me the proper solution.

I tried reaching the customer care on some queries regarding my credit card payment. They purposely put my call on hold infinitely. It happened every time i called them. So, i had to delay one month's payment so that someone will turn back from ICICI. All of a sudden an immature and unprofessional executive started messaging that your bill is not cleared and we can't give you more time and we will send our executive to your premises tomorrow. When i escalated this issue to ICICI so many representatives called me and started giving replies which are absolutely contradictory to each other's. Someone said its not 90 days, anytime we can put a lien mark and other said its three months bill even if you pay minimum bill every month it can be lien marked and son on... Bunch of immature people who doesn't know what they are doing.

Just wondering which policy states that a customer care has to avoid the calls of the customer !!!

WHAT NON-SENSE IS THIS ? FOR ONE MONTH PAYMENT WHICH I HAD TO TO DELAY DUE TO YOUR IRRESPONSIBLE BEHAVIOR AND NOT PICKING UP MY CALLS EVERY TIME, YOU HAD MY SAVINGS ACCOUNT LIEN MARKED ?

Lien mark can be placed if there is no payment for more than 90 days (the same being said by their executive). In my case the last payment was before 40 days approx.

This is punishable in legal means.

I am Rashmi Gupta. 826.00 rupees has been deducted from my account as (DMC/[protected] DP CHGS TILL M
AY-19 on 26/06/2019. I have never used any demat account till now.

Icici representative told that it is free of cost and it will never be charged. Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Even I don't have any demat account with ICICI Bank . This is completely unacceptable and please refund my amount back.

My Name is Akshay 745.41 rupees has been deducted from my account as ( [protected] DP CHGS TILL MAY-19) on[protected]. I have never used my demat account till now. Its not even totally active and completed.

while opening my saving account, the icici representative told me that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Whithout my desire they created this account and never told me about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]. I tried calling to customer care as well, nobody is responding there.

I have account at ICICI Bank Bund Garden Branch, where fraud transaction of Rs. 2000=00 deducted from my account .

Complaint of the same given to the Bank vide SR[protected] dt. 06.06.2019.

I have regularly followed up with Bank customer care as per directions of Manager of Bank. But till date nothing action taken by bank neither returned money back to me.

Bank Manager has closed complaint without any intimation to me neither in mail nor in SMS.

Kindly take action on Bank & help me to get refund of my money.

Vaijnath Dhaware
​[protected]
​

Recently i applied personal loan from icici bank, bangalore. I visited icici bank near to my area chandralayout, banglore that icici bank has offered rate of interest of 13.45 %, after a week the persons executive called me and told that you are eligible for rate interest 14.49%. I d. Not reply for that because of work, then 13.99% roi, they credited amount without my conformation and without sharing details of pre closure rate of interest. After credited amount for my account i came to its sanctioned. Now am not agreed for rate of interest what is the and pre-closuring roi. Now i want to cancell loan. What is the next step. Its mistake of icici bank.

Hi,

My name is saket shah. I am receiving 15 to 20 calls daily for credit card.
I clearly told icici bank that i dont want any credit card. Still every day they call and irritate me.

They ask me stupid questions like why u dont need credit card. They constantly harassing me by calling me again and again and pressurising me to buy credit card.

This is completely unacceptable behaviour from bank side.

Hi,
From past 2 months, smab charges of 400 p. M, has been debited from my account without my knowledge. What is the reason for these charges?
Why it was not been informed to me, before debiting the amount.
What are these smab charges?
How i can avoid this in the future, as all of my money is going for this.

Please remove these charges and refund the amount which is debited.

Hi
1899 rs from my icici account has been deducted on 16/7/2019 in the name of 'new policy' i was not contacted for any such policies from icici bank, neither did i gave any acceptance to such policies. Kindly resolve this case asap and credit my money back.
These kind of transactions might develop insecurity and trust issue from a customer to the bank

I hold an account with icici bank. I see suddenly bank started deducting mab charges from past two months
Txns are:

2nd one:
=
Txn date: 29 june 2019
Remarks: smab chgs may19
Amount : 537/-

1st one:
=
Txn date: 27 may 2019
Remarks: smab chgs apr19
Amount : 532/-

It's rediculous and they have not even notified me of these charges.

Unauthorized charges by ICICI / OneAssist.

I got the email today that stated - a debit for Rs.1899/- from my account for OneAssist plan.

I NEVER give any authorization to debit my money for this kind of plan.

ICICI did this deduction without my consent.

Please refund back my money to my same ICICI account.

WPP-SR[protected]

From last 2 months from my account charges are applying illegally without any notification for me.in the one of emergency case i was having about rs300. But it was deducted without knowing to me. I was in big trouble. It was very panic moment for me. Bank have illigally applying charges every month. I want my money back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank.

Dear Sir,

Would like to inform you that my father's CIBIL score is very low (543) and he applied the loan so that he could not find the loan due to this.

An account is seen in your bank by their name and it is showing loan from here.
While I want to tell you that they have never taken any loan from your bank or have opened an account

You are requested to check this account and confirm that there is no account in my father's name.

If you do not confirm it as soon as possible then I have to do something legally and have to submit an FIR that my father's document has been misused.

Also I have attached CIBIL information of my fathers for your reference.

Thanks
Girdhari Ram

I have noticed that rupees 438/- deducted from my icic bank account and in the statement it is shown as "dp chgs till may-19".

I am not sure what is the meaning of "dp chgs". I do not have any demat account in icici.

There is no communication from bank towards this deduction.

I request you to kindly explain what it is and if this is not appropriate then let me know the procedure how to get the money back.

Thanks & regards,
Vishnuvardhan reddy

Im an icic customer today 16 july 2019 my amount has been debited without my knowledge without any call or message amount has been debited before i had the same problem this is fourth time total amount 1396 rupess has been debited from my icici account i want the complete reason how this was happened and i want the amount back as soon as possible

Thank you tarun

Hello i was using icici consumer loan (Loan account number - lcddel[protected]) and and due to i don't have any job right now from last 3 month and i am not able to make payment so i need 2-3 month of time for make payment. So 12th june i receive call from your recovery branch pramod singhal ([protected]) from kaushambi branch and he talk very rudely on call and also they give me threaten statement direct to fighting with me.
On sunday one person visit my home mr. Robby ([protected]) without inform me and they pressurize make payment immediately after that i've discussed on call with senior mr. Ravinder [protected] and due to i don't have any job right now from last 3 month and i am not able to make payment so i need 2-3 month of time for make payment.
Please take care of it.

I have my account in icici banksinc elast 12 years.

I have been using i flexi rd since almost 2 years but since last 4 months i am unable to open the page due to which i ma unable to transact also.

My money is stuck in that account i have logged complaint in customer care via mails & calls but no resolution is provided.

On email also i get response like it is a network error try after some time since last 4 months i am getting this reply on calls & on email.

It can not be this way you have to provide solution for this

I need by stuck money back.

My details:

Name: ankit tiwari

Father name: shyam babu tiwari

Permanent address: vill and post aggar khurd lakhimpur kheri 262701

Current address: 15a/3 radha nagar mathura up 281001

By requesting this to file a complaint/refund my amount regarding 50000 rs has been stolen from my bank account in 10/07/2019 morning at 2:36 pm from my icici bank account :[protected] without my debit card use, i have never shared my atm, netbanking, credit card, debit card details to anyone.

Although i have never shared any otp to anybody. My current location is current address: 15a/3 radha nagar mathura up 281001 but as per bank my amount has been windrow from any dholpur place.

Please investigate to get my amount refund and arrange punishment to concern thefts.

I have shared my complaint to, concern bank, rbi, consumer court, finance ministry, & cm office and cyber police as well.

Ac no:[protected] amt: 50000/- time: 2:36 am date: 10/07/2019

Bank complaint no: sr[protected] mob: [protected]

I have visited at your mathura bhuteshwar road office too, please instruct them to get my complaint register faster

I am ravindra singh. 1170.17 rupees has been deducted from my account as DMC/[protected] DP CHGS till dec-18 and may-19 combined. I have never opened a demat account with icici. Did not receive any concrete solution for refund even after dropping mail to [protected]@icicidirect.com and have been asked to go to nearest branch manually to close the account.

I have also raised the same issue here https://www.consumercomplaints.in/icici-bank-dmcprotected-dp-chgs-till-dec-18-an...⇄