Claimed

ICICI Bank Complaints & Reviews

3.2
Updated: Jan 2, 2026
Complaints 23755
Resolved
14271
Unresolved
9484
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 469

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saujanya Rawat
from Mumbai, Maharashtra
Jun 16, 2019
Resolved
Report
Copy
Resolved

The refund amount of $4.21 was credited to my account on[protected] by AliExpress online shopping App . I have not yet received the money in my account. On complaining to AliExpress, they said that they have already credited and provided me the ARN no of the transaction and asked me to contact the bank, but the bank authorities didn't respond about the ARN... The ARN no is 74987509042001606164838
Jul 23, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Jun 16, 2019
Updated by Saujanya Rawat
Sorry the ARN no above mentioned is wrong... The correct ARN no is 74987509037001853304837.. The correct amount is $7.82 credited on the date[protected]

Verified Support
Jun 19, 2019
ICICI Bank Customer Care's response
Dear Saujanya Rawat,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
To transfer money, i am trying to beneficiary details but to confirm the beneficiary application asking for URN number, resend multiple time but not received the URN code for such small task.

the refund credited to my account from aliexpress online shopping app has not yet received to me - Comment #3460732 - Image #0
the refund credited to my account from aliexpress online shopping app has not yet received to me - Comment #3460732 - Image #1
ICICI Bank Customer Care's response, Jun 19, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (502775_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
My one assist plan is auto renewed without my approval and deducted the amount rs. 1899 from my account. I am not interested in this plan. Please deactive my plan and refund my.money.
Plan: Wallet Assist Plan
Name: Abhishek kumar mishra
ICICI Bank Customer Care's response, Jun 19, 2019
Verified Support
Dear Abhikkm,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (502775_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Dear Abhishek,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using your name. Request you to share your OneAssist customer ID along with the issue details by emailing us at [email protected].

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sabina_rani
    from Delhi, Delhi
    Jun 16, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Janpath Branch, New Delhi, Delhi

    Rs 8000 has been transferred from my ICICI account to a unknown SBI account.
    Complaint No- SR[protected]
    Now SBI has refused to entertain this complaint and ICICI bank says SBI refused and not helping anymore.
    I dnot know whom I can complain now. I am loosing my Rs 8000. Its very unsupportive behaviour from both banks. I need my money back, I want to log a legal complaint.
    Jul 23, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 16, 2019
    ICICI Bank Customer Care's response
    Dear Customer,

    We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nikhil Samuel
      from Ernakulam, Kerala
      Jun 16, 2019
      Report
      Copy

      amount transferred is not credited to fastag account

      Address: Kuriappilly House, Elenthikkara P O, Ernakulam, Kerala, Ernakulam, Kerala

      On June 12th 2019, balance in my fastag account was Rs. 5. Since I have to travel on June 15th, I decided to transfer an amount of Rs. 200. When I visited the ICICI fastag website ( https://fastaglogin.icicibank.com/CUSTLOGIN/Default.aspx?ReturnUrl=%2fCUSTLOGIN%... ), they mentioned that the easiest way to recharge fastag account is via UPI payment. So,...
      +1 photos
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy
      P
      Prashant shukl
      from Delhi, Delhi
      Jun 15, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: Mathura, Uttar Pradesh

      ICICI Bank — vsi*amazon prime debit

      My phone ni is [protected]
      Today i got mail and sms from icici bank that 'a purchase of inr 945.17 has been made using your debit card linked to icici bank account xx580 on 2l Info: vsi*amazon prim.' and the fact is online transaction on my debit card is blocked then how did it happen i didn't give my debit card number on amazon i didn't even have done any transaction online since last year then how it happened now i want my refund I tried to contact icici bank customer care but they didn't even receive my call. I send them a mail but no response
      Jun 15, 2019
      Complaint marked as Resolved 
      Not resolved
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        pavitrastogi
        from Bengaluru, Karnataka
        Jun 15, 2019
        Report
        Copy

        Address: Icici bank, mathikere, Bangalore, 560058

        I got my salary account opened (about 5 months) ago in January and the bank opened a demat/trading account for me in May. On asking to close this account as this was not opened by my consent they are not responding to my request and saying that this is free for one year so it doesn't matter. They charge a hefty fees from the next year.
        Also to make this worse they have linked my salary account with this.
        I registered a complaint (complaint no:- SR[protected] with the customer care on 28th may 2019 and no further action has been taken instead I am getting calls to login into my demat account to start trading.
        ICICI Bank customer support has been notified about the posted complaint.
        I have icici salat account opened 5.5 years back now Its changed to savings as I'm no longer working..today I received demat account statement to pay due..I never used any or consent to open demat..how to close and report this
        Helpful
        6 other people found this review helpful
        6 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          gramesh77
          from Delhi, Delhi
          Jun 15, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: 600014

          I am Ex Employee of ICICI. I am contacting the HR team for my reliving letter and PF withdrawal multiple times. It's almost 10 years back I worked with them so not able to connect through the old numbers. Written couple of mails to Payroll team and settlement team however mails got bounced.

          It would be grateful, if anyone guide me with the contact number and Email Id to proceed further on my case. Even Ex- Alumni portal is not recognising my EMP ID nor the toll free number.

          My EMP ID : 130285
          Name : G Ramesh
          Contact number : [protected]/[protected]
          Jul 22, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 16, 2019
          ICICI Bank Customer Care's response
          Dear G Ramesh,

          We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Jun 19, 2019
          Updated by gramesh77
          Thanks..could please share the contact details and email ID to connect please.
          Jul 03, 2019
          Updated by gramesh77
          [protected], [protected]@hotmail.com
          Please plan is very high charge please my qury is plan has been dectiveted
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            abhinab18
            from Salem, Tamil Nadu
            Jun 15, 2019
            Resolved
            Report
            Copy
            Resolved

            I am Abhinav. Icici bank has credited amount ₹1899 without informing me. I did not apply for this policy yet i got the following message.

            Dear customer, renewal of policy wa privilege single rs. 1899 for cpp/oneassist has been regd vide sr[protected] on 15-june-19. It will be completed in 1 wkg day.

            I want to cancel it and get my damn refund now!!! How dare you take my money when im struggling to keep my balance in the account i already don’t have enough money
            Jul 17, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 15, 2019
            ICICI Bank Customer Care's response
            Dear Customer,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (476348) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            My experience with ICICI bank is very negative, they are deducting amount without any message.

            I just saw there is a deduction of Rs. 472 as ECSRTNCHG from my ICICI account today(11 June 2019), what is it for?

            How can stop and get back?
            ICICI Bank Customer Care's response, Jun 16, 2019
            Verified Support
            Dear Customer,

            We request you to email us your concern with your contact details on [email protected]. Please mention the UID (476348_01) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Hi, This is Ashwini,

            I have ordered footwear by using ICICI debit card, but the order got cancelled and refund initiated from merchant but I have not received the refund. Ie too am unable to contact ICICI customer care too.

            AC[protected]
            Mobile number +91 [protected]
            refund transaction number[protected]

            kindly help
            ICICI Bank Customer Care's response, Jun 16, 2019
            Verified Support
            Dear Customer,

            We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            My name is Mahesh.. I have done jio 399 Recharge through [protected]@icici. money debited from my account but Recharge not successful.. Please help me. And the UPI reference id:[protected]

            cancelation of one assist plan and refund - Comment #3459630 - Image #0
            ICICI Bank Customer Care's response, Jun 16, 2019
            Verified Support
            Dear Customer (Mahesh),

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (476348_0001) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Dear Abhinav,

            Greetings from OneAssist!!!

            We regret any inconvenience caused to you.

            We are unable to locate your account using your name. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

            Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

            Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

            Looking forward to hear from you.

            Regards

            Team OneAssist
            Helpful
            Found this helpful?
            4 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sudharsan Munirathinam
              from Mumbai, Maharashtra
              Jun 14, 2019
              Report
              Copy

              Website: Axis bank ASAP account

              Hi,

              I have paid amount ₹1000 through [protected]@icici for axis account opening through upi payment transaction was successful it is showing but amount was not credited to Axis bank, I have called and confirmed from axis they don’t receive money. Please find the attached screenshot for your reference. Kindly return back to my amount as soon as possible thanks Sudharsan M
              +1 photos
              ICICI Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sadiqpasha700
                from Mumbai, Maharashtra
                Jun 14, 2019
                Report
                Copy

                Address: #313 Bsk 2nd stage yarabnagar Bangalore, 560070

                I Opened Zooop Savings Account On 04/04/2019, Through Online Portal By Depositing Initial Amount Of Rs.2000 After That KYC Also Done But When I Tried To Use The Account For UPI Setup It Showed Me "No ICICI Bank Account Found Linked With *******735, Please Check With Your Bank To Ensure Your Accounts Are Mapped To This Mobile Number"

                I Called Customer Care They Told Me To Visit Nearest Branch As They Told, I Visited To Branch And Stated The Actual Problem Deeply & Clearly After Hearing From Me The Lazy Lady Ignored And Said "It Will Take 24Hrs'' I Returned To Home And Waited For A Month And Again Checked It Shown Me Same Again I Tired And Just Leaved As It Is Now I am Getting Non Maintenance Changes Email Alerts, Now I am Not Ready To Pay A Single Penny To The Modern Burglars

                I Visited The Branch Upto 5 Times But Problem Didn't Solve

                Now You Tell Me Please Whose Mistake Who Suffers Loss

                I Thought About Benefit But It Took Me Towards Loss

                Please Help Me Closing The Account Without Any Charge
                +2 photos
                ICICI Bank customer support has been notified about the posted complaint.
                Jun 14, 2019
                Updated by sadiqpasha700
                Now UPI Rewards Period Also Over I Belongs To Middle Class Family I Cannot Pay Unethical Charges
                Jun 14, 2019
                Updated by sadiqpasha700
                Mobile Number: [protected]
                Email ID: [protected]@gmail.com
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sallu100
                  from Mumbai, Maharashtra
                  Jun 14, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Lucknow, Uttar Pradesh, 226023

                  My icici bank account has been charged for low balance... First 326 + 126 rupees for last month ... And this month 384 rupees..

                  I am a student .. and that i have mentioned even when i opened the account.. I have no earnings.. All i had was my savings... I was out for around 8 months from my city.. and i have not deposited any money in my account.. Literally i was unaware about this low balance charges policy...This much amount that have been charged means a lot to me as i am unemployed.. Atleast any call or sms should have been sent to my number that I should deposit some money.. before deducting.., I dont know what to do .. I am really sad.. Any how if this amount can be reversed, it will help me a lot.. plzzz help

                  My Name

                  Salman Khan and my account is in ICICI Alambagh, Sneh Nagar branch . Lucknow
                  Jul 15, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 14, 2019
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (473599) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Manish Jakhmola
                    from New Delhi, Delhi
                    Jun 14, 2019
                    Report
                    Copy

                    I have filed a complaint to icici bank customer care regarding my atm debit... it has been promised that it will be resolved within 7 days. But still I didn't get my money back. I am trying to contact customer care but there is no way to reach out to icici customer care .. I have tried multiple times. I have also mailed them about my query, but i didn't get any response from them. This is such a horrible experience.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Ketan Suley
                      from Pune, Maharashtra
                      Jun 14, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: ICICI Bank LTD, No.520, Survey No.186/26,Mahadevpura K R Puram, Krishnarajapuram, Bangalore, Karnataka, 560037
                      Website: www.icicibank.com

                      Hi Team,

                      I am the a/c holder of icici bank from last 3 months.
                      I have been have charged worth 177 Rs.
                      The bank statement showed following entry on the same as DCARDFEE6349MAR19-FEB20+GST for 25th April.
                      I am not aware of what type of charges are these.
                      I was never been informed regarding these charges either by email or by letter.
                      This is been very unprofessional behavior from the Bank.
                      I need reimbursement for the same.

                      Regards,
                      Ketan Suley
                      Jul 15, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 14, 2019
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (473607) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      My ICICI SB A/C No[protected] debited for Rs 1899 on 10/06/2019 for One Assit Plan without my Consent.I dont want this plan and I want my amount Back Asap.How can You debit my account without my consent.How come one bank cheating its customers like this.
                      I lodged a online complaint in ICICI customer care also.

                      REG Mob No- [protected]
                      ICICI Bank Customer Care's response, Jun 16, 2019
                      Verified Support
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        Chandrakantbd
                        from Mumbai, Maharashtra
                        Jun 13, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Vasai east branch, Mumbai City, Maharashtra

                        I was an ex employee of ICICI BANK LTD My employee No was 187264 my Date of Joining is 3 Nov 2009 And my last working date was 31st Oct 2011. But due to password sharing I got termination letter so Living Date is 15/02/2012.
                        I have been received my FNF in Feb 2012.
                        In this FNF I Received Amount 40000 as notice pay.But not received PF amount.

                        And after living this job i left the city where I working but after that bank didn't contacted me for My PF Settlement..

                        Please Guide me for further process

                        PF Statement Letter attached which received after FNF

                        My Emp No 187264
                        PF NO MH/18796/187264
                        EPS NO MH/18796/183223
                        Mob No [protected]
                        Email Id is [protected]@gmail.com
                        +1 photos
                        Jul 15, 2019
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 14, 2019
                        ICICI Bank Customer Care's response
                        Dear Chandrakant,

                        We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        I have paid bajaj finserve emi on 28/05/2019 payment is successfull. but my emi not paid

                        not received pf amount - Comment #3458898 - Image #0
                        ICICI Bank Customer Care's response, Jun 16, 2019
                        Verified Support
                        Dear Customer (Tushar),

                        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (473622_01) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Getting error " sorry.your transaction could not be processed. please try again(#LGU001). i tried every thing but noting will happened
                        ICICI Bank Customer Care's response, Jun 16, 2019
                        Verified Support
                        Dear Customer (Priyanka),

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (473622_001) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        No any msg. no any mail.
                        what is this? why deduct Rs.413/-from my account .
                        I dnt know ur condition.
                        i just want my money in my account.

                        not received pf amount - Comment #3459507 - Image #0
                        ICICI Bank Customer Care's response, Jun 16, 2019
                        Verified Support
                        Dear Customer (Sanket Narvekar),

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (473622_0001) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          DHANESHWAR MAHATO
                          from Saharsa, Bihar
                          Jun 13, 2019
                          Report
                          Copy

                          Address: Ranchi, Jharkhand

                          I alerady paid my emi on[protected] with of loan account 4K7ECFEI876421 towards trx no QIC[protected] . I also complain but it automatically closed . without solve my issue sr no is SR15528457.Screen shot is attached is shown no 0 emi paid pls solve my issue. i paid from authentic website it give gateways and with ref no ici008d97212c574cf5ba[protected]f6fba date 05-06-19 amount 1611 ICI008d97212c574cf5ba[protected]f6fba
                          +1 photos
                          ICICI Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Subhechha Mitra
                            from Mumbai, Maharashtra
                            Jun 13, 2019
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra, 400028

                            I called in last month to ask about my statement and auto debit. I was told I do not have auto debit. Now I am charged for it. I had to call in 5-6 times to get the issue reported. First I was told I will get a callback in 2 days, now I am told I jave to wait 5 days. Starting from the begining I have been loed to and I feel the bank is not trustworthy at all.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Gogan
                              from Mumbai, Maharashtra
                              Jun 13, 2019
                              Report
                              Copy

                              Address: Jamnagar, Gujarat, 361001

                              My name is Gogan Karsha suva I am make payment by upi my activas policy and my payment is pay in [protected]@icici but it payment is coverfox ma karvanu hatu and upi dwara bhul thi [protected]@icic ma thay gyu che so I requeste to you plz my payment is refund me and I hope my payment is refund me so I complain is with you and my refund is correct so hu aapno aabhari rahis
                              +1 photos
                              ICICI Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sashi Shah
                                from New Delhi, Delhi
                                Jun 13, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: bhangagarh, Kamrup Metropolitan, Assam, 781005

                                Hello sir/ma’am,

                                Today I have done a UPI payment with UPI reference ID[protected] for my sister school fee ‘Shruti Kumari Shah’ who is studying in Hindustani Kendriya Vidyalay from the website(eazypay). The icici bank has debited the money from my account but in the website it is showing the fee is not paid. Can you please look at this matter as soon as possible as the due date is 14/06/19 and give me a reply.

                                I have attached below the payment receipt.
                                +1 photos
                                Jul 17, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 13, 2019
                                ICICI Bank Customer Care's response
                                Dear Customer (Sashi Shah),

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (470903) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Jun 15, 2019
                                Updated by Sashi Shah
                                Hello Sir/Ma'am,
                                Regarding my problem i haven't got any reply from the ICICI bank side. So, can you please help me out.
                                Thank You.
                                Verified Support
                                Jun 16, 2019
                                ICICI Bank Customer Care's response
                                Dear Customer (Sashi Shah),

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Hello Sir/Ma'am,
                                Regarding my problem i haven't got any reply from the ICICI bank side. So, can you please help me out.
                                Thank You.
                                ICICI Bank Customer Care's response, Jun 16, 2019
                                Verified Support
                                Dear Customer (Sashi Shah),

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sanju227141
                                  from Noida, Uttar Pradesh
                                  Jun 13, 2019
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110058

                                  My Personal Loan application was approved for 20Lac. Then I got a confirmation message for disbursal of the amount balance after BT. And without my consent they disbursed the amount approx 1lac 130000 in my account. Then I emailed them for cancellation of the loan. But they did not act on that.
                                  Actually it was a BT[Balance Trasfer] Icici Bank issued two cheques with a validity of one month.
                                  Then I just approached my BT bank for ForeClosure letter. It was late and the cheque expired. Now I have requested the Bank to release the same amount in my account but they are denying and deducting the amount from my account.

                                  Please do needful. If bank will disburse the amount in my account I can do it on my ease.

                                  Thanks,
                                  Sanjeev
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Karthick157
                                    from Chennai, Tamil Nadu
                                    Jun 13, 2019
                                    Report
                                    Copy

                                    Address: 514, S A COLONY, 8th STREET, 3rd CROSS, VYASARPADI, Chennai, Tamil Nadu, 600039

                                    I have been blocked my Amazon pay credit card due to, lost my card. My card was permanently blocked by ICICI Bank Customer Care.

                                    I send the mail request also to the help.[protected]@icicibank.com at May 30 2019 (see the attached screenshot). No reply mail from customer care.

                                    I also contact the phone banking number[protected]. There is no phone banking persons available. Very poor services for Amazon Pay ICICI Customer Care. I m very disappointed to this problem.

                                    Please check and do the needful.
                                    +1 photos
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Jun 16, 2020
                                    Updated by Karthick157
                                    Still i didn't get any response from ICICI Bank Customer Care.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kaizal
                                      Jun 12, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I booked Indigo flight tickets as on 10th June 2019 and did the payment through internet banking channel. Transaction was successful but ticket was not booked. Amount was deducted from my account. INR 22798 was debited without the booked ticket. upon inquiry from Indigo airlines, they told transaction will be reversed through your bank as ticket is not booked.
                                      Request to please revert back the transaction and refund the same amount.
                                      Transaction ID: [protected]
                                      Amount: 22798 INR
                                      Transaction Time: 10th june 15:34

                                      Note: You can reach me through my registered email id. Do Not call on my registered mobile number as I am out of country and wont be able to receive the call.
                                      Instead you need to call me, let me know and I shall provide you my current contact number.
                                      Expecting an early and positive response.
                                      Jun 18, 2019
                                      Complaint marked as Resolved 
                                      Refund done and problem resolved.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit