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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 469

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S
shubh chaurasia
from Jhansi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding tenure of loan

Address:SARANDHRA NAGAR HANSARI, Jhansi, Uttar Pradesh, 284135

I have taken a loan of 460000 rs from icici bank and now done the prepayment of 119000 rs but now they have reduced my tenure of loan-lbjhn[protected] i want my monthly emi should be reduced bcoz i want able to pay such amount monthly. So i request you to please change my emi and resolve my concern.
Lan-lbjhn[protected]
Rmn-[protected]
Bank account no[protected]...
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Laxmikanth1683
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited from account but credited to receiver account

Address:Gudihathnoor, Adilabad, Andhra Pradesh, 504308

Upi/[protected]

Money debited on 11th may rs 10000 from my account but not credited to receiver account. Im sended to corporation bank. From the receivers end they are not received money. But customer support not responding properly. Im facing the issue sence fast 10 days

Upi/[protected]

Money debited on 11th may rs 10000 from my account but not credited to receiver account. Im sended to corporation...
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Harish Mudhiraj
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debited amount from my account

Address:500055

Am an icici bank customer. Today[protected] ecsrtnchg charged 199rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Gr harish
[protected]...
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C
chetanjain1313
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

multiple and wrong ecs charges deduction

Address:39, 2nd floor, 3rd cross, 10th main, malleshpalya, 560075

Hi,
I had a personal loan in axis bank for which emi was deducting from icici bank account in june2017 to dec2017 there was around 10-12 thousand amount has been deducted from my icici bank account in name of the ecs charges.
Which i also deposited into axis bank also when i closed the loan.
But when i talked to icici bank executive they told sir it can be deducted any number of times, but as per rbi rules they cannot...
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D
dkshanv
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

savings account related

Address:Hyderabad, Telangana, 500063

Dear sir/Madam,

I am K. Deepak. Kumar I am a account holder of Icici bank pvt Ltd with Account No:[protected] my account has went into minus balance and Lein has been marked on my account due to some erroneous credit but I my account got credited successfully with and amount of rs:5000/- but Lein has been on my account with SR[protected].kindly look into the

Transaction Status Successful
Transaction...
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S
Sumitsaini1991
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

atm_dec_chg

Hi All,

I am having my salary accout in ICICI bank . But few days back 52 Rs/ were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.Although i was...
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A
ashwin surya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

taking my money from my bank account without the consent of the holder!

Address:636701

I am an Account holder in ICICI bank. Yesterday my bank has charged me more than 500 rupees stating it as POS DEC CHG. Upon calling the bank they said that my card has declined in the past. Really! I think it's a scam. I haven't used my card anywhere for the past 6 months. If they want I can show the bank statement. It's more like a robbery & upon complaining, the bank doesn't even seem to care about it. Hope they will look into this and...
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R
Rubykahlon
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fixed deposit information

Dear Sir/Madam ..i hve recently done my fixed deposit, have account[protected] in your bank ..and i read on icici site that tds free income from fixed deposit is only 10000 but as per RBI new rules..40000 is free ..is it true ..kindly provide the information..and kindly update the same on on your site so that people can get right information ...please provide the right information...
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S
Sulaksha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change in name on card

Address:Bangalore, 560096

Sir, i have recieved my credit card with wrong name.. I tried contacting your customer care.. They say u can use it like that only... No problem... But i want to change it.. Pls help

Let me know what steps should i follow.. As i dont want to get into chaeting case.. Despite of submitting all the required documents with the correct information.. The name is typed wrong.....
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S
Sulaksha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong name on credit card

Address:Bangalore, 560096

I applied for credit card, provided all the require documents to the bank executive and received the credit card but with all wrong written name, icici bank employees will call only for collection or only for new services? And the employees are so busy in work that they are not matching (Name) or not cross checking with original document. If same mistake happen from customers to update the details you guys will say "fraud' so for this mistake...
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A
anita15071974
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forced one assist plan sr612163950 request for cancelation

Address:Qtr No.- III/2 KV CMM CAMPUS, KV TEACHERS COLONY, LEKHA NAGAR JABALPUR, Jabalpur, Madhya Pradesh, 482001

I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and i get this mail today.
"your (New policy) new policy of cpp/oneassist for (Privilege single-rs.2799) wa privilege single rs. 1899 has been regd vide sr[protected] on 29-jun-18. It will be completed within 1 working days".
I don't need this plan actually. Please deactivate this plan and refund...
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A
Arv005
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late payment charge

Address:Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

I am paid my bill 27/04/2019 as per first bill date which is receive in[protected]
There a due date 27/01/2019 and i am paid bill in april 27/04/2019. Then charge late payment charge. 590 but all website i check "late payment charges 30% of minimum amount due (Subject to a minimum of `
300 and a maximum of ` 600)". Why charge a 590. On my cards...
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Keerthanavg
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want to deactivate one assist plan.

Address:413,1st main road,near shankarnag busstop,kamalanagar, 560079

Hi
I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap
And i just left for first time but later on this year too they have deducted 1399rs.

My a/c number:[protected]
One...
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RaviGRT
from Bodinayakkanur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate one assist plan and refund my money back

Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I have tried contacting oneassist team but no luck. Please deactivate this oneassist, this is really frustrating..

Please deactivate and refund my money asap
Date of incident : 16.58rs. 17 may 2019
Icici credit card no. Xx6006...
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kakkarjyoti
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction not credited to beneficiary account

Address:110093

I have processed the transaction on 14th May 2019 to sarathi account (TRANSPORT AUTHORITY) for license fees because i need to submit licencse fees. i am emailing icici bank and submitted complaint online but there are no action has been taken at yet. as i am suffering for this non professional behaviour of ICIC bank. nor my money refunded nor its credited to customer account....
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D
deepak814u
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud dispute sr608374400 with icici customer care

Address:110077

I deepak kumar sharma user of coral credit card number xxxx-xxxx-xxxx-6019, r/o flat number 242 plot no. 5c shri vinayak apartment dwarka new delhi 110077.

I have raised a fraud dispute sr[protected] with icici customer care on fraud merchant. On 7th may i directed icici to please stop the emi and refund my money for the credit card transaction. This transaction was made for rs 70000 on 26 arp-19 (Approx.).

On...
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sarathlaln88
from Mavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pos decline charges after 2 year

Address:Calicut, Calicut, 673620

Now in 17/5/2019, icici bank collecting charges from my saving account as pos decline charge for march 2017. Bank never informed me that i have this charges to pay.

I already faced same issue & then i removed my debit card details from the services after getting confirmation from bank.

Now they collected almost rs 400 in 15 days as pos decline charges in 2017. When i call customer care, they told that they can't...
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abhi201188
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

demat account - deduction against demat account

Dear icici, how can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs 826/- has been deducted from my account towards dp charges till feb2019 (Dmc/in[protected] dp chgs till feb-19). At the time of opening demat account you guys have mentioned clearly that there are no charges for demat account and it is absolutely free.

Request you to kindly return...
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Yuvi Tharkude
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecsrtnchg charged 413 rupees

Address:Shahu Colony Lane No. 11, Pune, Maharashtra, 411052

Am an icici bank customer. Today 16/05/19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount.
My email id is yuvi. [protected]@gmail.com...
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sam454
from Bargarh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation delay

Address:Srinagar colony, Hyderabad, Andhra Pradesh
Website:Icicibank.Com

Last month i opened an account online with icici. I still haven't received
Any update on my internet banking access.
On 4th may, i went to srinagar colony branch. There they told me that the
Internet banking kit is in transit.
Also they made me fill internet banking form.
It's 16th may today and i haven't received any update on my internet
Banking application yet. Instead when i emailed customer care,...
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