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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 470

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R
Ramakanta Das
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted showing surcharge mcc 4112

Address:Kolkata, West Bengal

My rs 88.79/- has been deducted from my icici bank savings acciunt on 14/05/2019. They showed me "surcharge dt:10/05/19 mcc 4112". Why? I had asked to icici bank customer care and they didn't confirm me.
My account number is[protected], kolkata anandapur branch.

Please help, and also inform the banks not to debit any amount unnecessarily. The every money is really hard earned....
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Bimalkumar de
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about icici only vimal vaatsalya bond

Address:Hooghly, West Bengal, 712136

Certificate no. 19157, 19161, 19162 (Issue date[protected] and redemption date[protected] with face value per bond rs. 1000/-. I am facing trouble to redeem the bonds from icici ltd. How to get the payment from icici, as they are not responding in a helpful way. The bonds were transferred by assam sales corporation (Agent: reliance industries limited [textile division]) to me on[protected]....
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Wajid S A
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my money annual fees charged

Hi,

Without an acknowledgement and taking my permission. I have been charged for the service which i never requested/opted for on 25/04/2019 mm annual fees - 354.00/- rupees have been deducted for my money service.

Please reimburse the respective amount asap.

Inspite of multiple emails the issue still not resolved

I request to take action and reverse the amount asap.
br...
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V
VictorHawk
from Pune, Maharashtra
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multiple ecs charges

Address:Bund Garden Road, 411001

I am being charged for ecs, on may 15, 2019 my account was deducted of rs. 1898, 4 times i was charged rs. 472 as ecs charges. I am really furious about this issue, i had already raised a complaint regarding this by calling the customer service, if they are going to charge me for ecs bounce or any other related for ecs i asked to stop the ecs or close the bank account as i been a such a loyal customer to you i even pay my credit card and...
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A
alps8301
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs charging

Am an icici bank customer. On 13-05-18 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This is not good. Please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Alagappan...
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T
twinksdeep
from Mumbai, Maharashtra
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fraud and harrasment by icici bank from all channels

Address:Mumbai City, Maharashtra, 400063

20-April-2019

ICICI debit Card has been used for transaction in ATM while the card was still with the account holder while she was travelling.

Complaint was lodged to ICICI Bank phonebanking, and was advised to submit a dispute form in branch within 21days. It was also informed that the withdrawals had taken place in Thane ATMs of the bank, and that the complainant had to only prove their travel and proof of...
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M
Malla786 B
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want refund my amount

Hello sir
My self mallayya from bangalore city... I registered the complaints many times... But i didn't get any response from u... As i said already, that ii repayment the loan amount of 2244rs through this bhim using [protected]@icici... Money deducted successfully but it it not paid to the my repayment loan... I below attached my deducted transaction id... So check once and respond me... Thanks...
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S
SHYAMJI TIWARI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

grid authentication blocked

Address:Karnal, Haryana

Whenever I try to login to icici mobile banking app it is showing you are blocked for multiple invalid grid card validation attempts since I have entered the correct details everytime i have tried to login after reinstalling app but the same issue of invalid grid aunthetication occured I have mailed @icici customer support but no response is there from 1 month and icici customer support is useless they are unable to resolve it and the same...
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G
G Pravallika
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank imps wrongs transaction

Address:icici bank ltd., plot no. 74-75, vinayak nagar, gachibowli, Hyderabad, Andhra Pradesh, 500032

Am pravallika, holding account with icici since 6 years. I made one wrong transaction on 4 april'19 13000 inr from bank of baroda to[protected] instead[protected]This is my icici account number). Please help to credit back this amount on priority basis. Already bank of baroda raised indemnity and shared to icici. But no one is responding on that.

Contacted many time icici gachibowli branch but no one responding to my...
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R
Rubykahlon
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am in international roaming

Dear sir/madam,
My account no is[protected] and currently i m in international romaing due to tht i m not able to receive otp.. And i do need to trasfer some money immediately.. Can you please send my otp on my email address or can you suggest me some alternate way tht can be used.. I ll be very thankful to you. Or can i update my alternate international no tht currently i m having.. Please reply asap as it is urgent.. I shall be...
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A
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted amount added in credit card statement totally fraud

Address:400060

Dear ICICI Team,

Please find below attachment for your reference and do the needful, how many time i wrought mail .. this kinds of fraud happens continuously from your end .

by mistakenly i was purchase same item from two time product is on EMI but one i was already cancel and amount was also credited from your end but EMI added in statement every months two times, Please look into the issue and do the needful...
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P
Praloy Kumar Saha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dp charges on my icici bank account

Hi,

I have been charged INR 517.59 on 25th April'19 as DP charges for a DEMAT account on my ICICI account.
I have a DEMAT account with Zerodha and they confirmed they have not charged me this amount on 25th April. Hence, this is a wrongly charged amount which ICICI bank is unable to explain when I called their customer care center. I want to know the reason for deduction of this amount....
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A
Adarsh Kuratti
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

immediate credit card cancellation

Hi,
This is adarsh kuratti. I am holding a icici bank credit card. Initially they said it life time free credit card. So i appiled for it. Since from one year they have been sending monthly bills without using it. I am unware of the charges they are putting. I am really very upset with the service. One of the worst service i experienced till now. I have paid the complete payment now and applied for cancellation. Still they are not...
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sana kamei
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about deduct money from my account

Address:Dlf Qutub plaza, dlf city phase 1 gurgaon 122002, 122002

This is the second times they deduct money from my account. Last date 8/5/19 they deduct money from my account without any call and information, without my permission they deduct money from my account it was rs.1899
I don't need this plan actually. Please deactivate this plan and refund my money asap.
Name. Kamei sanalu
Ac[protected]
Make sure to deactivate this plan asap. If not... I will complain against this...
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A
apple123
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harrasment compaint for loans

Address:hyd, Hyderabad, Andhra Pradesh, 500001

Got call from [protected]

Harassment from icici bank calling many times in a day asking for personal loans and disturbing my daily activities
I told your executives 1000 times not to make call to me, every time they assure they wont call, but sadly the same person even calls the next day itself or the same day.
Girls keep calling and keeps laughing way of behavior is a not a good, when i give the phone to a woman...
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Brian Suneth Pinto
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ac debited with 500 rs from icici atm diamond harbour behala chowrasta but money not dispensed

Address:Kolkata, West Bengal

Sir my ac is my account is debited with 500 rupees but the icici atm at behala chowrasta has not dispense my money and my money is debited from the account kindly look into the matter and kindly revert my 500 rupees it has been debited thanking you sir i am holding a syndicate bank atm card

I am a visitor here kindly plz deposit my money in my ac...
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S
subrata2304
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transaction made on 9th jan 2019

Address:560087

My credit card account no. 5176 xxxx xxxx 1011
Existing complaint no. 000gnaec5s9kkk81
On 9th january 2019 there had been a transaction from my credit card account having order id 2038699 for reward point redemption. Now, the questions are -
1. I had a icici bank card which was lapsed last year, long before this so called 'transaction' was made. How it is possible?
2. If the customer does not have a card, and,...
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Priya Tekchandani
from Delhi, Delhi
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your application reference number is hfr109428

Address:Mapsko casa Bella , Flat # Ab1 - 1604 , Sector 82 , Manesar Toll , Gurgaon, 122004
Website:HDFC fast tag

Request was raised in 20 the march 2019.

Several email sent and calls made.. Issue is still not resolved

I have raised a request and immediately sent all required docs

Everytime i call they... It's with dispatch team wait for another week

They have some issue with a portal which is causing delay... My question really is how much more delay

You can't give same answer...
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A
Alok 2019
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank got debited but funds not credited to pnb

I made an imps transfer from my icici bank account to pnb bank account. Amount got debited immediately however, same was not credited to the destination bank.
I made a call to icici customer care and they asked me to wait for 2 business days. They denied to cancel the transaction and raise a dispute as well.

Imps is an instant money transfer option and the reversal shouldn't take 2 business days.

My issue...
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Srijith sri
from Khanapur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

emi penalty charges

Address:Chikkabanavara, Bangalore, Karnataka, 560090

Currently i have car loan and personal loan and emi is on different dates but still ecsrtn charges has been deducted for car loan on the previous day though i had sufficient balance in my account and it happened again on the next month. I had sufficient balance in my account but still ecsrtn charges has been deducted and next day emi has been deducted on emi date. May i know is there any solution since i do not want to lose my money only...
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