ICICI Bank Complaints & Reviews

Am an icici bank customer. On 12-02-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is yogitha. [protected]@gmail.com.

Am an icici bank customer. On 11-02-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is naresh. [protected]@gmail.com, mobile number is [protected].

Name: deepak kumar m
Account no:[protected]
Branch : sanjay nagar
Ifsc code: icic0002336

Refund reference #[protected]

Hi guys... I ordered one product from amazon through upi payment method worth rs:899 and i returned that product. Amazon refunded the amount but the amount is not reflected in my account its been 4 days. Amazon given refund reference no :[protected]. Please help me with this"

Hi
I applied personal loan in icici.
Aps code: 72870947
Loan status shows approved on 11th feb'19.
But it also shows to submit some requisite documents
Till 12th feb'19 rm was responding properly.
From 13th feb19 i am not getting any response from relationship manager (Ms shreya srivastava) and icici customer care as well
Now i dont what will happen for applied loan as i dont exact status and i am simply waiting for it.

Even i sent email asking for status to below mail ids:
'francis rego /rsppg/ibank/blr' ; 'manisha singh /rsppg/ibank/bang-commi' ; 'jayaprakash k /rsppg/ibank/blr' ; 'shreya srivastava /rbg/ibank/blr' ;'saumika kar /rsppg/ibank/blr'

Dear Customer, txn of INR 2, 049.00 done via Debit Card of Acct XX7988 on 13-Feb-19.Info: IIN*I-Debit*SI .Avbl Bal:INR 2, 251.10.For dispute, call [protected]
I request you to take severe action on icici bank and re credit our money in my account

I never asked for a demat account and i was given with one without my authorization and after two years of me not using even for a single time a charge of 826 had been levied. Upon enquiry i found it was demat charges and was told to contact bank for closing the account and once closed the charges will be refunded. The closing of account was a hectic process which i had no option but do it. Now i learn that only a partial amount will only be credited back and not the entire 826. Extremely disappointed and frustrated with this.

On 7-feb-2019 "ecsrtnchgs" hit my account with "₹412.99" - on 5th of february i had insufficient balance in my account to pay the emi so, it's okay.

I had deposited some some amount on my icici account on 11th february to pay the late emi.

But, on 12-feb-2019 "ecsrtnchgs110219_sr[protected]" worth "₹413" hit my account where i had enough balance to pay for the emi. I got a message on february 12th at 8:13 am that "your transaction was returned due to insufficient balance" so i went to my icici online banking dashboard & found that i had sufficient balance to pay for the emi so i thought there must be some error from the receiving side so i even contacted hdfc bank for the issue.

I have attached the transaction screenshot with the complaint.
Note: the emi amount is ₹7406

I am okay with the case of 7th february but i need the refund for - ecsrtnchgs110219_sr[protected] on 12th february 2019.

Emi of personal loan for 2/19 for a/c no. Lpbrd[protected] not cleared through ecs & same was paid in rs..10415/ on 12/2/19 in icici branch, vadodara. However the same of rs.9943/ through ecs on same date 12/2/19. Now the double payment of one emi recovered. How it can be settled?
Whether the excess emi deposited in loan a/c refunded to me or adjusted with the next upcoming due date emi? Kindly clear the matter as early as possible. Thanking you

Hi,

In my icici accout no, rs.29.50 debited saying this "rwdfee/[protected]/311218+gst".

I did not redeem any points from my debit cards. How could you debit money from the account without any information?

Highly disappointed with this experience

Transaction details are as below-
24/01/2019 24/01/2019 - rwdfee/[protected]/311218+gst 29.5 inr

Dear sir/mam
I have paid my tax for vehicle on[protected] for rs.8494 through sbi gateway but transaction is still pending for two days but the amount is deducted from my account. So please resolve the issue asap to avoid penalty. My contact number is [protected]. I will provide transaction details of which i have paid the tax. Please find the attachment to solve the query

Hi icici
Last year (2018) on 3rd april a call came and without proper disclosure of information wpp plan was activated and rs1899 charged. I don't want to continue the services as i don't strictly need them.
Name - kanai sarkar
A/c no. - protected
Ref no. - wpp-sr[protected]
Email - [protected]@gmail.com
Please deactivate wpp plan.
Else i'll be forced to complain in consumer court.
Thanks!

Dear icici bank,

Some people are doing fraud in the name of icici bank credit card. On 05th january 2019, i got a call on my office landline number from some person claiming to be from icici bank credit card department and i am eligible for life time free of charge icici bank jet rubix card. He took my mobile number and informed that someone will come to my office to collect my aadhaar card and pan card. I immediately called icici bank helpline if such facility is made available by icici bank credit card department. Executive informed me that such facility is there and you check his id card when the person comes to collect the card. I told executive that i got a call from mobile number and can he verify if it genuine or not. Executive denied to verify.
Then i got a call from mr. Jamal ([protected]) to collect the documents. He came to my office along with icic bank credit card application form. I asked for his id card and he showed me his id card of am marketing company. He informed that icici bank hired am marketing for collecting fomrs. Beleving him i filled form and submitted my aadhaar and pan card.

On same day (05 th jan) evening i got a call from [protected] asking me to send a mail to [protected]@gmail.com with a message that 'i am aware of charges and process my card'. He further informed that by doing so i will get rubix card with all benefits like rewards point, return ticket and watch. I refused to send mail to gmail account and asked icici bank authentic account. Later on i got a call from [protected] to send e-mail. Again i refused and blocked both numbers.

Here i would like to inform icici bank to:

1) take appropriate action against these people.
2) whenever customer calls to your call center proper information should be shared with customer and executives may be made aware.

Bipin khot.

Hi sir,

I tried to take an amount of 10000 from a atm in thirumayam, pudukottai district on. The amount gor deducted from the account, but i got "time exceeded" message and did not get the money.
My account number is as below.
[protected]

Please be noted that i have made more transactions in that day and got money in other instances but on one instance, money was not received but got deducted. Please help me on this.

Please do the needful

Thanks,
Narayanan n

I wish to inform that my friend the customer of bank of india - malad west branch-
A/c name: mr. Noorjahan hyder khadim
A/c no: [protected]
Bank: bank of india
Branch name: malad branch
Ifsc code: bkid0000031
Has erroneously sent rs.5, 000
To a wrong a/c :[protected]Wrong a/c of icici) on 28th december 2018 and
The correct a/c number is[protected]Correct a/c) which supposed to come on my icici account.
My details are mentioned below:-
Name: sanjay r sharma
With icici bank – branch name: mindspace link road branch
Ifsc code: icic0000388
My friend mr. Khadim have submitted idemnity form and written application to his branch bank of india and same they have forwarded to icici bank imps team still there is no response from icici bank.
Imps t ref no.
Imps/[protected]/as riyaz hyder on 28.12.2018 for rs. 5000/-in lieu of payment to a/c no.[protected]

Me mari polisi levani na padi hati to palanpur icic bank ma job karati sunita and hiral 2 mali ne mari polishi lay lidhi dayarek login kari nakhi me keshal karavanu kahu to amane kahu keshal thay gay che pasha tuk samay ma pacha avi jashe to aji sudhi mara ac ma 5044 pasha cridit thaya nathi

Am an icici bank customer. Today 11-02-19 ecsrtnchg charged 413 rupees that to twice. I don't know what the charges ecsrtnchg... The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Customer care number is not working. When i try to cancel my one assist plan they are not picking my call.. Without my confirmation they are deducting my money from my account... I will close bank account itself now if they are not refunding. They deducted 1899 amount from my icici bank their number. Their number [protected] is not working and now they are not picking my call
Please call my number [protected] or mail me for murugesh [protected]@gmail.com.

I financed by skoda rapid from icici on 16th march 2013 and i closed my loan account no. Lanmu[protected] on 2017. Till date i didn't received by no due certificate my icici, i visited several times to my nearest branch at panvel, initially they told me that some amount of rs.5000 is pending on account of personal loan taken against the car, so i paid that amount also in panvel branch, but after visiting several times they said that their system is not working so you can collect it some other branch as per your convenient.
This is something very ridiculous, if our payment is pending then you people called us for thousand times but getting our payment you are not bothered to contact the customer.

Kindly do the needful at the earliest

Deepa biju (Advocate)

I recharged an jio no from my jio on 23rd of dec 2018 through upi through phone pay. Money deducted from my bank account but recharge not done. I raise complaint in phone pay and they clearified that, they successfully made payment to merchant india [protected]@icici. But my recharge not done. Also i didn't get refund
Here is details of transaction id
Ici170958a532d1417fbc593169bf6fdcbd
Utr[protected].. My phone pay registered number [protected] i attached the screenshot of transaction

I have icici bank coral debit card and card is activated. Every time, i type grid value in imobile app for verification and for fund transfer and atm pin change from internet banking it says please check the grid value and after three attempts it disabled grid authentication. I have this problem from 6 months. I tried to contact to customer care but it didn't work because of automated system. And also upi transcation limit is set to be 20k...