ICICI Bank Complaints & Reviews

I am existing card holder and having good relationship with icici in last 10 yrs
Currently there is high interest charges amount applied in last month statement due to lot of miscommunication happened due to generated new cards and last month and two new card issued & i had block two card due to not working properly and reissue the cards and thats reason why i m not able to clear idea about total all dues
And i only left 60 k is pending.

I have few question as mentioned
1 pfa amex screen shots mention clearly i have individual credit card with different due dates and credit limit why icici bank is not following the correct guidelines as per protocol and that is reason i am not faith with icici to pay hughes interest amount.

2. As discussed with umakat (‭+[protected]‬) he is not agree to waiver of the interest amount even i explain the total scenario which is bank is not giving me call if we missed the outstanding amount and why they are not maintaining separate accounts even you have different variety’s of card.

3 if we have relationship with any other bank they need to waiver of the interest charges recently i have example of amex card and i explain them the issue and as per track record they give me full waived of the interest amount.

4. Icici bank is not customer oriented company and misbehaving with customer and not giving proper solutions.

Please make sure you will consider my request and help me to give justic for wavier of interest amount.

I have attached

I took a home loan from icici bank and paying there emi in time. However, in the month of oct. 2018 i came to know my bajaj finance card got permenetly blocked due to low cibil score. So, i raised a dispute with cibil department that in the month of july your report says i have a non payment of emi from icici bank. Please correct it i paid all the emi in time.

After investigation they replied please contact icici bank for the same. I contacted bank and they replied it was a system issue bacause of which it is reflceting non payment. I told them this effected my cibil score. Please correct it. However after multiple communication with them they never helped me.

Is there a way i can get justice bacuse icici bank is not helping me.

I was charged for rupees of 29.50 six times in the month of jan 2019 saying pos decline charges. There was an issue with the bank my debit card was in blocked condition and requested for new debit card and recently i collected my debit card from rcpuram branch on 02feb2019 and being knowing that my debit card is in blocked state how i am going to use my debit card i have not even used my debit card for past one month. The representative says it is got deducted according to rbi guidelines i don't think rbi has issued any such guidelines. This is pure cheating done by icici bank. Please find attached image for post transaction details deductions.

On feb 1 2019 amount was deducted and i received a mail at 05.52 pm that for the payment transaction amount was deducted but i dont raise any payment

It was automatically deducted

Mail was also received from icici that 2000 was deducted

So request you to please refund my amount

I will face a lot of issue

So kindly update as soon as possible

I didn't do any transaction against the google but my money was deducted two times. And i got a text message from icici bank.

Dear customer, txn of inr 713.14 done via debit card of acct xx5407 on 06-feb-19. Info: vin*google fro. Avbl bal:inr 34, 677.43. For dispute, call [protected].

Kindly resolve the issue & revert my money back to my account asap.

Res sir, mera two wheler loan a/c no. Ltbhp[protected] hai or mene ye loan 21-oct - 2008 ko paid ker diya tha. Per jab mene apna civil pasia bazeer per chek kiya. Us per loan no. Ltbhp[protected] show ker raha? Or outstanding loan amt-16470/- show ker raha hai. Or loan a/c no. Mera nahi. Pl... My civil updath kejiye thanks. From - harish kumar yadav lic of india. 60a, arera hills bhopal (M. P). Mo.[protected]

On jan 1st I made a transactions to slice pay four times the amount of rupees3570, they received the amount for two times. Remaining two times they didn't received the amount. I confirmed with them regarding this. But when I spoke with the customer care they are stating that the amount was transferred successfully but the merchandise didn't received the amount for remaining two times. Today also I spoke with the merchandise they confirmed to me that they didn't received the amount till date.

Hi, I am vishal Somul. Customer of ICICI Bank . I Have a salary account of ICICI Bank.Am an icici bank customer. Today 06-02-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. Actually I have an EMI of 2152 rs o fMobile purchased through HDFC bank.
ICICI bank...

Extremely careless attitude of the bank and it's officials have forced me to submit a complaint here. Long story short, 4 months back i was approved of my home loan application, however your executives including your branch sales manager (Avanish kumar) have been so lame that they have not got it processed as they are not able to compile my already given documents on their end. You are making your loyal customer suffer who own a salary account with you guys as well for the past few years. Worst banking service ever!!

Rs. 29.5 was debited twice from my debit card on 5th february. While enquired, icici bank tells me that they charged me this because i have a failed transaction due to insufficient balance. I took my salary account in icici bank when they promised that no money would be deducted even if i dont have balance in my account. Also, i pay an annual fees of 500 for the maintenance of my debit card. Displaying the transaction details is the basic thing icici bank should do no matter if it's a failed or successfull transaction. Other wise why dont they charge for a successful transaction? Icici bank also dont send an alert for this transaction because they dont want the customer to notice this deduction. They are just robbing the customers in this case since i never agreed to pay this charge. Ineed this charge to be removed from the banks services and i want my money back.

This is regards to online fund transfer from my savings a/c no.[protected] mistakenly transfer into icici a/c. No.[protected]

Request you to please revers the transaction to my icici savings a/c no.[protected]

Transaction id: [protected]
Dated: 05/02/2019 19:31:32

I have misplaced one number while transferring

I support to transfer account holder sathish kumar b

Head office mumbai - mere mobile number ([protected]) me lagatar credit card ke text msg or email id ([protected]@gmail.com) jisse mere came disturbance hota hai apke raipur me baar baar complain karne se koi action nahi leta agar apke me message ana nahi band hua to mujhe legal action lena padega. Is matter ko serious le mere apke bank me koi account bhi nahi hai turant action le. Regard-dheeraj neha choudha

This is to inform you that i have opened a salary account with icici bank 5 years ago and submitted the required documents concerning with it. After opening the account i noticed that my first name was wrongly typed and it was a pure mistake of bank employee as my pan card which i gave as proof contains proper name in it when i visited nearest icici bank branch they kept on asking gazatte notification for name change lacking commonsense. Gazatte notification will be provided if a person changed his name from a to b as an example but in my case there was a spelling mistake by bank employee though i provided proper proof. I don't know what's wrong with them as it was clear mistake on their side and there wont be any notification provided for such kind of spelling mistakes, even all my government proofs contains proper name

I have received sms from icici bank that rs-1899/- deducted from account to one assist plan on 03/02/19 without my permission.. We are not at all interested in this services and this kind of charging to account without any consent/agreement.

I already called on [protected] and raise the complained, but i didn't receive any complainant number.

Please deactivate it immediately and refund money asap

Date of incident : 03/02/2019
Sr[protected]

I have a saving account and a credit card from icici bank. Someone has credited amount of 40, 000 rs.in my account for his important work.
But bank put lean on it and my account shows negative amount. That money wasn't mine. It is for his work.

My point is this that bank has made this lean without informed me, not any call or single mail, letter anything.
I was paying my credit card minimum balance regularly...

Dear sir,
Please to inform you that i am rajan jain to take policy icici prudential life insurance date-03/12/15 policy no[protected] and i give the four premium rs-160000/-sir some urgency i break the policy and i talk customer care and guide me your surrender value is rs-71233/-

Mr, aviral jain baghpat branch (1767) has miscommunicated me and maturity amt-10 lac but customer care said amount-rs-271000/- and policy confirmation call your hand. So please request you sir solution my problem.

Regards
Rajan jain

Mob-[protected], [protected]

Baghpat

Hi sir,

Am manigandan...

Actually my friend deposited money wrongly to other icici account, it's supposed to deposit in my account but by mistake it's happened. Immediately complaint raised by written but initially bank side they committed within seven days money will get back to account but still problem not solved.

Please confirm what is the lead time to make block that amonut to stop the withdraw for wrong beneficiary.

Problem happened on 10.01.2019
Complaint raised on 10.01.2019 (Within one hour)
Because after complaint he withdrawn the whole amonut on next day..

Thanks & regards,

Manigandan

I have icici fastag ac no 10039623 which was i requested for closer on dt 25\6\2018 with all closer formality to their executive and many comlants given to customer care for closer ac till dated ac is open nor given my refund amount. Complaints details are under
Cmp[protected] dt 25\6\2018
Cmp[protected] dt 10\8\2018
Cmp[protected] dt 11\9\2018
Cmp[protected] dt 11\9\2018
Cmp[protected] dt24\10\2018
Cmp[protected] dt 1\11\2018
Cmp[protected] dt 19\11\2018
Cmp[protected] dt 7\12\2018

I, the undersigned, got icici bank credit with no [protected] as ms. Dhruvika sijitra, emp code prme012 contacted on my cell and confirmed that bank is providing you life time free credit card without any charges. With this i applied for credit card. But now after accepting this card, i got statement on my mail with joining charges rs.590/- which not informed to me while applying credit card. I tried to contact ms. Dhruvika, but she is not lifting phone and also sent message but no response given by dhruvika till date.

I want to lodge complaint against your staff for mis selling credit card as free credit card offer.

Therefore, i request you please reverse my charges and if not i am ready to surrender my credit card back and also initiate action against ms. Dhruvika, prme012 for miss selling product.

Regards
Jayesh n shah
[protected]

Dear Team

This comes to me as a surprise as I am yet to receive NOC letters for my closed car loan -LADEL[protected] & personal loan - LPDEL[protected].

I have availed these loans during the year 2006, however due to some family emergencies and medical reasons I was unable to pay in time and hence cleared all the required dues through discussions with bank later.
Surprisingly still I haven't received my NOC letter, it been more than 3 years now.

The same was promised while closure, however I have got no call/mail regarding the closure & NOC.

Need urgent help.

Regards
Nishant
[protected]