ICICI Bank Complaints & Reviews

This is related to my home loan application [protected] that I started on 18th Aug 2018. Almost a month has passed and I also have a APS ID generated[protected] but there has been no contact from any ICICI bank executive. The current status of my application shows Disbursement under process, however I have no clue whom to contact for same. I also reached out to nearest loan servicing branch in Sec14 Gurgaon and got no help on my application and was told to apply fresh through offline process. I also have reached out to customer care and they told me to contact the representative mentioned on App. But the contact details mentioned of Anita Mahajan is always switched of.I feel the online process loan application for ICICI loan though heavily advertised is very poor on execution and does not have any customer care support to tackle queries related to documentation or disbursement. I request this forum to please escalate this matter to higher authorities so that such delays and poor customer experience is avoided.

I received a call from icici bank and they told me that my debit and credit cards will be secured and many more things about adhar and pan card and in the end they just ask that is am able to understand the information and then they told i will get a toll free number to complaint about credit and debit card frauds and then today on 17 September 2018 after 1 day of that call a ammount of rs 1899/- has been debited from my account. Take this into consideration and cancel my one assist as it was a total miscommunication and the information was ambiguous and the caller are in hurry. They just deduct the amount and i don't want one assist on my cards kr account please cancel it and refund the total amount of 1899. Else i will take the matter to consumer forum of india

I Am an icici bank customer. In[protected] you once again deduct 413 rs . I don't know what's the charges ecsrtnchg. They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com.

I am a icici bank customer from last 6 years. From last 15 days charges of rs. 413 is deducted 3 times and rs.472 is deducted 2 times from my account for ecsrtnchg charged, i don't know what the charges ecsrtnchg... They the bank deduct the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Puneet srivastava

Hello,

I have worked for icici bank as a phone banking officer, have lost or misplaced my relieving letter and hence reached out to [protected]@ team for a copy of relieving letter. The alumni team asked me to share pan card which i shared via email thrice but there is no response from them.

I have to provide the relieving letter to. My neq employer and fear that failing submission on time may result in termination of my services.

Could you please intervene and help me on priority

Email. [protected]@gmail.com

Thanks n regards
Rizwan

Hi Team
i made a transaction of INR 3630 through icici net banking to pay my DU BA fees but transaction declined and amount is debited, when i called up to icici help desk delhi university [protected], they informed me refund will be done in month of october or november, i was just shocked i informed him due date is very near and i don't have more money in my account to pay fees he said i don;t care and talk to Delhi university this is what i got reply from him icici executive .
transaction id :-[protected]

The icici fast tag is not working for the last three months. I have given multiple requests on this at the call center. No one seems to be bothered about the complaint.

Every time i call them i receive an answer that the tag would reach me in the next 7 working days.

What should be the next steps for getting the tag? Or can someone help me get the fast tag.

My email address - vijay. [protected]@gmail.com
My phone - [protected]

I have transfer amount 4600 in my other bank account. Fund transfer failed but payment is deducted from my icici bank account. Txn ref[protected]. Please help me as soon as possible.
If payment is successfull then what is the reason of my money not recived to me?
And please tell me how can i contact to icici bank custome care. Whenever i call they ask me for service requset but without call how can i generate this.

Sir, when i go to bank for cash deposit, then i face so many problems in bahraich branch, the person who deposit the cash is very very slow and non-co-oprative, and lazy, so that the massage for confirmation of cash deposit comes in my mobile very late. Lots of customers of bahraich branch feeling very bad. Kindly appoint a good and fast person for depositing cash in bahraich branch.

Refund
399/- debited but recharge unsuccessful
The amount rs 399/- was debited from my account but jio number was not recharged also the above amount is not refund. Pls take necessary step to return my money.

Date and time :16 sep, 22:29

From: varun sharma (#)
Issuer bank: kotak mahindra bank

To: indiaideas ([protected]@icici)

Google transaction id: cicagkd8t4bnja
Upi transaction id:[protected]

Hi team,

On 12th sep 2018, someone transferred my amount of rs.70k from my account to another account, i didn't even share any details like otp, cvv etc. But someone accessed my account and added the payee, while adding the payee i should be getting the otp, but i didn't get any information like this.

So here, i am requesting you team to refund my amount into my account, because i don't have any other thing to support myself, i was having only that amount, it was my one year saving. Kindly help me out. I will be highly obliged.

Thanks in advance

I ordered my fast tag on 17 august and i have not got it till now. They are always saying that it will come in 3 days but i not got till now. Fake icici fastag company. They are not giving my money also back and always saying that it will reach to you. I request all person to not to buy fastag with icici bank. They also have bad customer call. Do not buy

I have applied for a loan from paisa bazaar. I received a call from an agent named bipan. He asked for rs.2000/- for sanctioning loan successfully. I transferred him rs.1100/- from the personal account and promised for rest after disbursement. He assured me for disbursement amount will come within a week. He told he was calling from icici bank and but i came to know that he is not the icici staff. He is from a to z solution (Agent).

No disbursement or refund of rs.1100/- is made to me till date.
Please suggest the way forward

On 29th july, 2018 an amount of rs.10, 000*3, total rs 30, 000.00 wrongly debited from my saving bank icici account but cash not dispensed from sbi atm. I lodged the complaint no. Sr[protected]/sr[protected] on 31st july 2018. My bank returned back me on dated aug 14, 2018 rs 10, 000.00 against complaint no. Sr[protected] and after that my bank replied against my complaint no. Sr[protected] as mentioned below:

"we have raised pre-arbitration request on acquiring bank on august 08, 2018. We also inform you that, no revert has been received from acquiring bank" &
"we are unable to reverse the atm trxn of inr 10000*2 in account xx7226 as it was a successful transaction"

This reply is totally wrong, baseless & unsatisfactory replies because i not received any amount. So requesting you to please resolve my problem asap.

My account number is[protected] on 5th sep 2018 Sri Sai marble and sanitary house transfered 15000 in my account through neft but ICICI bank freezes the amount and neither they refunded the amount and nor they credited in my account I want my money refunded in my account with interest immediately. I call customer care so many times but they say go to branch and branch say call customer care .

Icici bank levy interest even on consumer case under section 34 of code of civil procedure. Bank is deficient in giving good service. Staff is negligent. There is difference of opinion among different officers of different branches. Action of putting rs 5l in lien was unreasonable, all managers quote differently for it. The branch manager didn’t helped in unliening the amount. Bank practiced inaction, and instead penalised me with hefty fee &interest. Officials are also manipulating dates &records. Despite receiving instruction from rbi jaipur, no action has been taken by the bank officials in 08 months, neither in credit card dispute nor the insurance policy redemption/ retrieval.

Sir i recharged my number [protected] as on 09/08/2018 as of 399 rupees by my phonepe payment app option upi, as through pay upi app, as it is not showing in recharge statement in my phonepe app as rupees debited through upi app as recharged is not successful as it is payment on [protected]@icici through upi app as pay app. Utr no :[protected] debited 399 rupees to reliance. Ici93c22414f84d469a84cfbc8f2a5e8263. Refund in my account

If I paid the due amount on within due date why you people deduct my amount in the name of Auto debit fees. This is truly unfair. Please refund my deducted balance.
My bill due date is 10-Sep-2018, and I paid the bill on 10-Sep-2018. so why you people charge the fees.
I need proper clarification and refund of my balance.

Date of incident :sep 11 2018
This is chandrakala after getting credit card i got call from one asist service for wallet security purpose dey told u'll get confirmation call after dat it will activate bt before confirmation call itself that service got activated & 999 amount got deducted, please deactivate my oneasist service, dey have deducted money from credit card please deactivate this & refund my full amount. Even if i call & infroming also dey r not listening.
Otherwise i'll go for consumer court.

I transferred amount of 1613 for my two wheeler bajaj allianz insurance via bhim app. Transfer is successful but my insurance not completed.. I need amount urgent but i seen poor customer service in icici side.. I called so many times but icici not helping so please refund my amount... I transferred two days ago.. Bill desk sayed wait for 48hrs... But still i waiting for my refund..