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ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
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ICICI Bank reviews & complaints page 544

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D
Deepesh Bhojwani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding bank account not connect to npci server

Address:Ajmer, Rajasthan, 305901
Website:www.icicibank.com

As per subject i open an account in icici bank branch beawar (Rajasthan). At the time of account opening i provide my all document to bank. But this bank unable to my account number to npci server. Due to this i'm not get my lpg id from last 7 months. I contact for this to concern bank branch many time. But there is no responce from them. I also contact to icici bank main branch but they are also fail to solve my problem.

Account...
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T
Tasneem Bohra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need to revert charges from credit card

Address:560068
Website:www.icicibank.com

I have been using ICICI credit card since 4 years, as I was traveling this month, I could not make payment on time. I requested CS team to provide waiver on late payment charges as I did not have internet access during my travel and this is first time I missed the deadline. But I am not receiving any positive response from your team.

I have contacted via phone multiple times, reported via ICICI complaint form, tried via Facebook...
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S
Sindhu3095
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fund transferred to wrong account

Address:Hyderabad, Andhra Pradesh, 500098
Website:infinity.icicibank.com

Dear sir / madam,

This is in regards to online fund transfer from my savings a/c no.[protected] mistakenly transferred into other a/c. No. [protected]

Request you to please revers the transaction to my icici savings a/c no.[protected]

Transaction id:mmt/imps/[protected]
Dated: 25/07/2018

Name: ankilla sindhuja reddy
Savings a/c no.[protected]
Branch:...
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W
Worthyshot
from Mumbai, Maharashtra
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unauthorized debit from my account

Hi,

Writing this to report the unauthorized transaction happened with my bank account on date[protected].25pm and the same was reported to icici bank with request number sr[protected]. The time on which fraud happened, i was at my office location accenture, magarpatta, pune. The kind of transaction showing is cash-withdrawal. I reported the same to bank and they want proof of presence to start investigation which i cannot...
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M
Mayank Maheswary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding unauthorized cash withdrawal from my account

Address:Kolkata, West Bengal

Unauthorized cash withdrawal from my ICICI account today rs 10000 and rs 4000. A total of 14000, while my debit card is with me in person and I am out of India. I tried contacting My bank branch but in vain. Also I tried customer care. All in vain. I have sent mail at [protected]@icicibank.com with my account number... And screenshots of sms and Email of those unauthorized transactions. Please kindly reply what should be my next step for claiming...
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A
akumar1982
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank charging for sms service

Address:Kurukshetra, Haryana, 136118
Website:icicibank.com

When i opened up my account i was told that the sms service is free but your provider may charge you for the sms that you receive. Turns out they were again lying to me. I was charge rs 17 for one quarter for sms services. I believe they will charge all customer every quarter and make corores like that.

Please teach these crooks some lesson. And enforce that they don't train their employees to lie to get business. This has...
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S
Suraj Shahane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment calls & threatening with abuse from icici credit card and excessive charge in my credit card statement

Address:Bangalore, Karnataka, 560100

I am icici card holder for quiet sometimes now and have been paying my credit card bill within last day of payment.
however my last month of bill 5894Rs.there was no pending due from my side .I requested card for cancellation .customer care denied to for cancellation of card.
they asking to pay extra amount.but there were no pending due in current and next billing cycle.I told them, already paid amount.no dues from my side.br...
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G
Gurpreet2510
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank credit card charges

Address:110092
Website:www.icicibank.com

I am regularly using credit card, but this time charges had been levied on account of late payment of rs 2374.42 with gst of rs 427.39. I had made a payment on due date. My card no is [protected]. I had made a payment of rs 8068.54, but de to 2 days bank holidays, the payment got reflected in their bank on 17th july. Pls reverse the charges on priority...
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S
Sunil s Talekar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ref 821309889590 timed out at beneficiary bank on 01-aug-2018 09:14:42.

Hello team,

I transferd 9000 amount via net banking but amount not received beneficiariary account and amount got detected from my account i got below meassage


Could please update me regarding this.

Dear customer, for rs.9, 000.00 is imps txn ref[protected] timed out at beneficiary bank on 01-aug-2018 09:14:42. Txn status will be updated by bene bank in 3 working days....
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A
akashbais
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecsrtnchg hit my account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Am an icici bank customer. Today 02-08-18 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg. They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type of direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Akash bais...
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J
jaiprakash paikara
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed and balance is cut from my account

Address:492001

I paid my collage fee through easypay. But it said transaction failed.
And balance is cut from my account
What should i do?
Txn#[protected]
Purchase worth rs34441.0 on pos[protected] at eazypay icici bank ltd

And there is no provided helpline number
Kindly request you.
Where do i find information about my transaction failed......
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sumanmis
from Gola Gokarannath, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund transaction failed amount...

Address:Lakhimpur Kheri, Uttar Pradesh, 262802

[protected]@irctc.co.in
11:17 am (3 minutes ago)
To me
Dear customer,

Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your a/c..

Please contact your bankers for confirmation with the given details.
Transaction...
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V
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment failed but amount debited. please refund asap

Address:691577
Website:icicibank.com

On 01.08.2018 between 18:30hrs and 1900hrs i tried to open an icici savings bank account online (Application id[protected]. When i reached payment page i tried to pay 10000rs using my axis bank account internet banking. I tried 2 times and 2 times payment failed, but my axis account got debited by 20000rs and is not reversed.
Icici application id:[protected]
Axis account got debited 20000 rs: [protected]
Please find...
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C
chander bhushan singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my account got freeze without any notification

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.icicibank.com

On 26th of july i am not able to do any transaction on my debit card or net banking. I called the corporate banking staff they said we have no idea kindly visit the branch i have visited the branch and the official at branch said we have no idea why it is being freezed. I have also send a mail to support at icici bank they have also said we have no idea. I just want to know what kind of service it is where no one knows the reason of my account...
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S
Saumya deep
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money transfer in wrong account number by mistake

Address:Jaipur, Rajasthan

Sir, i have faced a problem regarding money transfer, i had transferred amt 630 to an icici bank account number, by i mistakenly typed the 1-2 digit wrong. So what should i do to recover my money.

I have sent an email earlier too regarding this matter, but not able to find solution. Kindly help me out.

Kindly help me in recovering my money and i have transferred money from pnb account....
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M
Manu27vs
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

timed out at beneficiary bank (amount debited but not credited to beneficiary)

I this is many, i made transfer of 500 rupees yesterday from my syndicate mobile bank to your icici bank but its get debited from my account and its not credited so after few seconds i got message its said that, your transaction reference no.[protected] is timed out beneficiary bank and status will be update in 2 working days. So please resolve this immediately.
Transaction reference no.=[protected]
Time= 6.34 pm
Date...
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S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici cc outstanding reflecting in cibil

Address:Mumbai City, Maharashtra, 421202

Dear sir,
My name is sachin shrikant kawde (Mumbai), had icici bank credit card number (I lost the card).
It was between year 2007-10, bank called me several time to pay outstanding (9-10k). Which i have never used. I visited kalina branch twice that time bank excu. Told me to pay what ever outstanding.
I asked them to show me my purchase. They denied n forcing to pay only.

Unless my purchase, how could...
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M
Mathan V
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

imps transaction timed out

Address:Mumbai City, Maharashtra, 400072

Hi Sir,

I have transferred 75000 & 1000 respectively from ICICI bank to PatTm bank through IMPS and have received below messages. Have done through ICICI iMobile android application.

"Dear Customer, IMPS Txn Ref[protected] for Rs.75, 000.00 is timed out at Beneficiary Bank on 01-Aug-2018 09:32:33. Txn status will be updated by Bene Bank in 3 working days."

"Dear Customer, IMPS Txn Ref[protected]...
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S
SagarSalunkhePatil
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction from my account smab charges

I am an account holder of icici bank. When i checked my balance 370.43 through net banking i saw a charge of rupees of rs. 515/- in the name of smab chgs feb 2017+stax81.53 date05/06/2018
As icici net banking site in my profile they clearly mentioned "your monthly average balance (Mab) for account number *4303 from august 01, 2018
To july 31, 2018 is rs 0.0
Mab required to be maintained in your savings account is rs...
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Shivank Dwivedi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel cpp assistance from my cc and refund the money

Address:Ghaziabad, Uttar Pradesh, 201010

I had called 4 times in cpp assistance service [protected] . they were telling me your company name ad address are incorrect but i were telling correct detials.so we can not cancel this service . worst and fake cpp assistance service provided by icici bank.

i called 5 times in cpp assistance service they were telling me your name is matching with details whatever name you told .

I want to cancel this credit card...
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