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ICICI Bank Complaints & Reviews

3.2
Updated: Dec 13, 2025
Complaints 23733
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14270
Unresolved
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ICICI Bank reviews & complaints page 545

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V
Vastukala Consultants ( I ) Pvt Ltd.
from Mumbai, Maharashtra
Sep 4, 2018
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Address: Mumbai City, Maharashtra, 400086

While making payment to Uber ( A Pvt Taxi Service ) through new debit card I am not able to generate OTP . I was able to get OTP till I was using old card but after I have switched to coral International Debit card ( New Card Issued to me ) . I have registred this new card with service provider - UBER also yet I am not getting OTP through this card . Kindly do the needful in the matter.
ICICI Bank customer support has been notified about the posted complaint.
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    Piyush tibdewal
    from Pune, Maharashtra
    Aug 30, 2018
    Resolved
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    Resolved

    Address: Buldhana, Maharashtra, 444303

    Sir my complaint has marked as resolved but till now it has not been yet resolved my loan ac no is[protected] sr no is[protected]. I am visiting branch since one month but yet they are not giving noc and giving new excuses everytime now they are frustrating me i have fully repaid my crop loan account with intrest on 1/8/2018 iam attaching request letter for closure dated 01/082018 duely received by icicibank khamgaon branch so please do needfully
    Sep 30, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 30, 2018
    ICICI Bank Customer Care's response
    Dear Piyush Tibdewal,

    We regret any inconvenience caused. Our official will get in touch with you.

    Regards,
    ICICI Bank Customer Service Team
    Aug 30, 2018
    Updated by Piyush tibdewal
    Till now I didn't get noc
    nice
    hello

    kcc loan ac close and land noc not issued till one month - Comment #3196836 - Image #0
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      V
      Vijay Matang
      from Delhi, Delhi
      Aug 30, 2018
      Resolved
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      Resolved

      Address: Kutch, Gujarat, 370001

      I m apply for a credit card to my nearest branch of icici. There after they have no give me an application no after so many time i ask they finaly give my application no. There after my application close without informed me also they dont tell me reason why my application was not able to proces. Many time i call customer service they have no proper answer to me. Also they have disconnected my call often. Also they told me i have no documents to attach but i already give it to my branch.
      My detail is here
      Vijay matang
      Acc no.[protected]
      Bank ifsc code: icic0000086
      Credite card application no.[protected]
      Service req. No. Sr[protected]
      Sep 8, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 30, 2018
      ICICI Bank Customer Care's response
      Dear Vijay Matang,

      We regret the inconvenience caused. Our official will get in touch with you.

      Regards,
      ICICI Bank Customer Service Team
      Sep 08, 2018
      Updated by Vijay Matang
      No one contact till now.
      What to do now ?
      Sep 08, 2018
      Updated by Vijay Matang
      Not resolved yet why tell me to resolve.
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        A
        Aaiman Kagdi
        from Ahmedabad, Gujarat
        Aug 30, 2018
        Resolved
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        Resolved

        Address: Ahmedabad, Gujarat

        My name is aaiman kagdi. I applied credit card in your bank between 28 to 30 july 2018 by your executive his name is mr. Shubham mehta & his mobile number is [protected].
        Almost one month is going he has no reply about my credit card application & still no confirmation call or any application notification send by your bank.
        Your executive didn't receive my call. & when i call him other number he gives me only excuses.

        I request you please give any action & inform me my credit card application status.

        Hope u will give me satisfactory feedback as soon as possible.
        Oct 1, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 30, 2018
        ICICI Bank Customer Care's response
        Dear Aaiman Kagdi,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5b8o4) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          sbchopra
          from Agra, Uttar Pradesh
          Aug 30, 2018
          Resolved
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          Resolved

          Sir
          My mother who was the holder the above mentioned bonds passed away on 11 th july 2018. I as her son and legal heir would like to know how much money is lying in these bonds/securities with you so that they may be encashed and redeemed to myself dr shiv chopra and my brother mr dipak chopra who are the legal heirs
          Rgds
          Dr shiv chopra
          [protected]
          R-151,
          Greater kailash part-1
          New delhi-110048
          Oct 2, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 30, 2018
          ICICI Bank Customer Care's response
          Dear Dr shiv chopra,

          We regret the inconvenience caused. Our official will get in touch with you.

          Regards,
          ICICI Bank Customer Service Team
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            P
            Piyush tibdewal
            from Pune, Maharashtra
            Aug 30, 2018
            Resolved
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            Resolved

            kcc loan account closure and land noc

            Address: Buldhana, Maharashtra, 444303

            Sir i have kcc loan account with icici bank khamgaon my loan ac no is[protected] i have fully paid my loan ac with intrest on 1/08'2018. But till now i didn't get noc. The bank manager milind jagtap is telling excuses for. Giving land noc and frustrating me from one month my sr no is[protected] so pls do needfully i have sell my land and i have to clear all my obligations so please do needfully i have already given afidivit at the time of...
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            C
            Chandersingh3622
            from Noida, Uttar Pradesh
            Aug 29, 2018
            Resolved
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            Resolved

            Dear sir,

            Would like to inform that in my saving account has been debited unauthorised transactions RS.20000 without my knowledge. I have seen transactions in mobile banking transactions, remarks shows iit debited Paytm but I cannot doing any Paytm transactions. So please look into the matter as soon as possible on urgent basis.

            My ICICI bank account number is[protected]
            And contact number is [protected]
            Oct 10, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 30, 2018
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. Our official will get in touch with you.

            Regards,
            ICICI Bank Customer Service Team
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              G
              geocoris
              from Kolkata, West Bengal
              Aug 29, 2018
              Resolved
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              Resolved

              Dear sir,
              I have one no. Icici only vimal vaatsalya bond, whose details are given below;-
              Bondholder no. 0000001
              Certificate no. 66957.
              No. Of bond - one.
              Distinctive nos.[protected].

              Redemption date was 01.01.2018, but till now i have not received any notification from your end regarding the redmption process.
              Kindly communicate me in the following address.
              A. Mukhopadhyay
              Shankhanir,
              Satyen bose road,
              P. O. Kadamtala, 734011
              Dist. Darjeeling, west bengal
              E mail id: [protected]@rediffmail.com
              Sep 30, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 29, 2018
              ICICI Bank Customer Care's response
              Dear Customer,

              We will have our official get in touch with you.

              Regards,
              ICICI Bank Customer Service Team
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                J
                jkdfjdshnf
                from Muzaffarpur, Bihar
                Aug 29, 2018
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                Address: East Singhbhum, Jharkhand, 721201

                Sir i am bca of kalikapur pnb branch.I will transaction o[censored]co bank on aeps of[censored]s server but it failed .Customer account debited but not creadited my settle ment account. Plz solve it sir...BIJAY HATI CODE K0201380 BCA KALIKAPUR PNB. TWO ATTACHMENT DOWN THERE
                +2 photos
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                  K
                  Karanveer singh 919
                  from Amritsar, Punjab
                  Aug 29, 2018
                  Resolved
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                  Resolved

                  Address: 140301

                  Hi,
                  I'm karanveer singh... My acc. No.[protected] and email id [protected]@gmail.com.
                  I applied for new debit card and my debit card dispatched on 13th august and they told me that you will get your debit card in 5 working days and today is 29th of august but still i didn't got me debit card.
                  I want my debit card for online payments or in daily life usage so solve this problem as soon as possible... I also visited in your branch in phase 5, mohali, punjab and they said that speed post is responsible for late delivery but i don;t know how to contact with them.
                  And nobody helping in your customer care they disconnected my call more than 6 times {-_-}
                  Very poor services icici
                  Sep 29, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 29, 2018
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. Our official will get in touch with you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    D
                    deepak277
                    from Chennai, Tamil Nadu
                    Aug 29, 2018
                    Resolved
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                    Resolved

                    Address: Ernakulam, Kerala
                    Website: www.icicibank.com

                    Hi sir/madam

                    I m a icici bank customer. On 09/08/2018 ecsrtnchgs charged 56.35 rupees, on[protected] ecsrtnchgs charged 0.01 ruppees and on 23/08/2018 ecsrtnchg charged 356.62 ruppees. I don't know what the charges ecsrtnchgs. The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount.

                    Thank you
                    Oct 5, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 29, 2018
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5b67y) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      M
                      mvsk31
                      from Bengaluru, Karnataka
                      Aug 29, 2018
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka

                      I am shanthakumar. 826.00 rupees has been deducted from my account as (Dmc/xxxx dp chgs till jul-18) dp charges on 28/08/2018.
                      I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile.
                      I need justice and my money back immediately.

                      Please kindly look into the issue.

                      Thanks,
                      Sep 29, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 29, 2018
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5b682) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Sep 10, 2018
                      Updated by mvsk31
                      Any updates?
                      Oct 04, 2018
                      Updated by mvsk31
                      This is not yet resolved.
                      Not even courtesy call from bank support people.

                      Shame on you so called professionals.

                      Haalagi hogi.. Thanks
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                        A
                        Ajay ramagouni
                        from Guntur, Andhra Pradesh
                        Aug 28, 2018
                        Resolved
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                        Resolved

                        Address: Hyderabad, Telangana, 500068
                        Website: Icici Bank at Nagole Hyderabad 500068

                        Hi sir
                        My name is ajay goud
                        My account number[protected]
                        Iam one o[censored] r customer since 9years
                        Actually i went to collect my cheque book from u r branch of icici at nagole pin code 500068 hyderabad.
                        They are not even asking me nd not even talking to me they busy with the phones nd systems nd they chitchating with friends nd they talking with very roodly nd neglecting me...
                        What is this hell service this what u people telling that kayal apka add ha... Worst service nd it's a worst bank
                        Sep 28, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Aug 28, 2018
                        Updated by Ajay ramagouni
                        Worst service ...
                        Verified Support
                        Aug 28, 2018
                        ICICI Bank Customer Care's response
                        Dear AJAY GOUD,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          azam73
                          from Mathura, Uttar Pradesh
                          Aug 28, 2018
                          Resolved
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                          Resolved

                          Address: Panchsheel Nagar, Uttar Pradesh, 245101
                          Website: www.icicibank.com

                          I want to drawn attention of all consumers and an esteemed bank named icici bank is going too verse in providing service to clients i am discussing about hapur branch of this careless bank which if any competition will organised about carelessness and poor service of banks it will won 1st prize. I myself have an account with the above bank with a/c number as[protected] i go to bank on[protected] for statement of my above mentioned account number and relevant employee mrs. Anju rani told me to bring written application for statement and from[protected] till now means[protected] i am moving around for the statement but unsuccessful to get the statement i go twice and thrice a days on daily bases to the bank but nobody care about time and necessity of client first she told me to bring written application with id when i reach alongwith application and id she opposed some content of application and sent me back to write application again i reached with another application many time but she used to refuse each time on any unnecessary ground i think the the staff of bank dont want to do work the behaviour of staff is also very poor with clients. When i told her that i need this statement for my income tax return she didn't care about it and refused to give statement.
                          The purpose of this complaints is to inform all people please dont trust such banks who give huge amount of loan without inquiry to videocon and the clients who deposit there money in bank are moving around for a little statement.
                          If you opened your account mistakenly in this bank i advise you to go to some good institution and get one two or three year training on how to write application for statement.

                          Mohd. Azam
                          [protected]
                          Oct 3, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 28, 2018
                          ICICI Bank Customer Care's response
                          Dear mohd. azam,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            D
                            Deepakrathor2009
                            from Bhopal, Madhya Pradesh
                            Aug 28, 2018
                            Resolved
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                            Resolved

                            Address: Gwalior, Madhya Pradesh, 474003

                            I am having my money multiplier bond-0399-mmb-2 (Which i have been issued by icici limited on 28.04.1999
                            (Registered office : c-23, g-block, bandra-kurla complex, banda (East) mumbai-21

                            Bond details :- one bond

                            Bond holder number : 5319-092

                            Bond one : certificate number : 358 ; distinctive no : 380-380

                            Name: jashvindra singh rathore
                            Issue price:4700
                            Issues date:28.04.1999
                            Face value :50, 000
                            Redemption date:28.04.2017
                            Email id : [protected]@yahoo.in
                            Place : gwalior

                            I want to submit the bond for redemption. I have enquired with many icici branches but none of them were able to help. The address mentioned in the safety bond is returned as per your mentioned address in the bond ie icici safety bonds - march 1999 dr. A. R nair road, mumbai central, mumbai-400 008.

                            I want to submit my bond documents for redemption. Please let me know the procedure. So please inform me your contact no
                            And address and other details with submission documents.

                            Please note that my current mailing address has changed. Let me know what need to be done in this aspect. I can provide
                            Proof of new address although i prefer direct bank transfer of the bond money.

                            Please treat is as urgent.

                            Thanks
                            Jaisvindra singh rathore

                            Mob. No. [protected]
                            +1 photos
                            Oct 10, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 28, 2018
                            ICICI Bank Customer Care's response
                            Dear Jaisvindra Singh Rathore,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              B
                              bharat13soni
                              Aug 28, 2018
                              Resolved
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                              Resolved

                              refund not processed with reference number 822615219921

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201309
                              Website: www.icicibank.com

                              I have done payment for a order with reference no. #[protected] to amazon. I returned the product and the refund amount is issued in my icici bank account as per amazon team.
                              But i can't see it in my account statement.
                              I have mailed to [protected]@icicibank.com on 23 aug. But no response from there side.
                              I am really depressed about there service....
                              +1 photos
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                              Asha Pore
                              from Mumbai, Maharashtra
                              Aug 27, 2018
                              Resolved
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                              Resolved

                              Icici bank initiated an unauthorized payment to 'one assist' through my credit card.

                              Rs. 1399/- were deducted from my credit card without my consent.

                              This payment was done merely based on a phone call and without my authorization or consent. I wasn't given any idea that such payments are made by bank during the issuance of credit card.

                              This is a fraud. I want the bank to waive off the charges as the payment was not authorized at all.
                              Sep 27, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 27, 2018
                              ICICI Bank Customer Care's response
                              Dear Asha Pore,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5b2jl) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Dear Sir,
                              I'm Parth Vasani holding ICICI savings account for past 8 month. A/C#[protected] Hirji mistri road in Jamnagaer.
                              Without any intimation my account has been debited. I have never come across something like this on a monthly basis.

                              Please take some action against the bank, if it is not complying RBI standards / guidelines.
                              ICICI Bank Customer Care's response, Aug 28, 2018
                              Verified Support
                              Dear Parth Vasani,

                              We will have our official get in touch with you.

                              Regards,
                              ICICI Bank Customer Service Team"
                              ICICI Bank has not delivered my renewed credit card after over a month of its expiry date. After several attempts to complaint through customer care, the card is still not delivered.
                              ICICI Bank Customer Care's response, Aug 28, 2018
                              Verified Support
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5b3z0_aaab) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                from Chennai, Tamil Nadu
                                Aug 27, 2018
                                Resolved
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                                Resolved

                                Address: Madurai, Tamil Nadu, 625007

                                Sir,
                                i have taken loan from icici bank at madurai k.k nagar branch.your excutive say irr is 14.50 and pro fee 1.5%.loan amount 250000.then he say loan amount approve only rs200000. and otherssame.hen i singed all doc.24.8.2018 credit rs 1, 92, 682.60.i shocked and verify my loan details in my mob app.you debit rs 3801 for insurane without my knowdge and no intimation to me.so cancel my insurance policy and credit the policy amount in my acc.my loan no LPMDU[protected]
                                Oct 1, 2018
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 29, 2018
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  G
                                  Girish Ghotankar
                                  from Pune, Maharashtra
                                  Aug 26, 2018
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                                  Address: Aurangabad, Maharashtra, 431009
                                  Website: India Ideas@icici

                                  I had a payment to msedc by [protected]@icici on 22nd august 2018. The payment has been deducted from my account but it is not reached to the concern destination.
                                  Do refund my payment or do the needful to transmit to the desired destination.

                                  Upi ref no:[protected]
                                  Name: ravikesh shrikantrao ghotankar
                                  Mo no: [protected]
                                  +1 photos
                                  Dear Girish Ghotankar,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5b67z) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    Sajid Solkar
                                    from Mumbai, Maharashtra
                                    Aug 25, 2018
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 400612

                                    Hi i got a call from someone saying to offer free lifetime card but they take my all documents and after that they didn't call me back and when i call them they block my number. I think it was a fraud with me and they will misuse my documents plss do help me my email address is [protected]@gmail.com and my contact number is [protected]. Sameer kulkarni was the person to call me.
                                    Sep 25, 2018
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 25, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Sajid Solkar,

                                    We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Please no intrest websetstop me my acount charged 95.00 rs please stop me .
                                    Today by 8 am in LVB ATM in kk pudur 002DM285
                                    Tried to with draw money but during the transaction power failure money wasn't coming out and in my account debited.
                                    Please credit back the amount.
                                    Amount is deducted with out money please return the money
                                    Jmadhavan's reply, Aug 12, 2018
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