ICICI Bank Complaints & Reviews

Am an icici bank customer. Today[protected] ecsrtnchg charged 413, 412, 411, 409 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Team,

I have made a payment of 19445.10 on 30th August (where my due date was 2nd Sep) but I was displayed an error message saying "Transaction failed" with no reference numbers generated. But the amount was debited from the account.

I immediately called the customer care (and waited for 20 minutes before someone responded) and explained the whole situation to them. Then the representative assured that I'd get...

I have not been icici credit card for a few years. I had requested icici that this card be cancelled last year as well. This year they again charged me rs 2049 when i don't physically have the card & i did not authorize any transactions. They have been following up for payment & threatening me for payment.
I want to know how they can charge my card without my authorization? Even if they did - as a consumer should they not give me full details of the charge incurred? They have no business to call me & threaten me for payment.

Hi icici,

I'm very happy about the service,

But from past 2 months amount deducted by my account and gave complaint and I got new debit card and amount refunded but same amount deducted from my account.

Amount deducted
300 on july
200 on August
400 on August

Reason reflects as paytm.

Kindly check and do the needful ASAP.

Regards,
LAKSHMI P G

Sir,
I have already submitted 3 complaints with sr number[protected] and uid a5bbc7 respectively. But till date no reply has come. It's been quite a while now. And it's regarding descrepancy in atm withdrawal where i have not received the cash and it was deducted from my account. Please refund the amount as soon as possible. My contact number is [protected].

Dr nazeera

Hello team,

My account has been deducted with 1200 rs.in last 2 months. I am using this account from last 3 years. Since last year, i am unemployed and i don't have any money to deposit.in name of smab, you have taken money from my account. But without any intimation, my money has gone. Please refund my amount or i have no other option to close my account :
My account no is :[protected]
Mobile no.- : [protected]
Email id - [protected]@gmail.com
A/c holder name - sunita yadav

Hi,

This is ms. Dechen paldon, holder of account no ([protected]) in icici bank, there was a deduction of some amount by oneassist from my accounts from last 2 years without my permission..

I would request you to kindly deactive this oneassist.. And help me to refund my amount immediately..

Regards
Dechen paldon
Account no : [protected]
New delhi

I Am an icici bank customer. Yesterday[protected] ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Peeyush

Dear Sir,

With respect to the above subject, I have done transaction from Paytm account to my ICICI Bank account. But due to 1 digit change, it is transferred to wrong account.
While transferring the fund, i have entered my Name and account number in paytm.
Name- Amol Ambat
ICICI bank account[protected]
Transaction 1 amount- 2600/-
Transaction 2 amount- 4471/-

This fund got transferred to ICICI bank account[protected].

I have raised this concern to Paytm as well as to ICICI bank. Also, visited ICICI banks. But nobody is ready to solve this issue. ICICI bank people says, it is the mistake of Paytm and Paytm says only ICICI bank can do something.

In such senario, my money is stuck with wrong beneficiary.

ICICI bank is neither resolving the issue nor giving me the details of wrong account person.

Please support to resolve.

I have noticed that my savings account has been around rs.2000/- short when i went to withdraw to pay some urgent personal expenses. I didn't understand since i never use my icici account for online transactions, but only for withdrawals.

And when i checked the mini-statement it showed that an amount of 1899/- has been debited. I was confused and checked my messages for any notification from icici. Then i found two messages in the spam folder.

The first message said: 'your renewal of for oneassist for rs.1899/- has been registered and will be completed in one working day'. The second message was the confirmation message that the plan has been registered. I got no message from icici when the amount was actually cut from my account.

And moreover, i never asked for a renewal. I never even remembered registering to this service in the first place.

I made the mistake of taking only my icici card and faced high inconvenience that day.

Please refund my amount.

This is highly unprofessional that some charges get deducted from the account and no information is delivered to the account holder. I have my account at gurgaon branch and recently i am residing at dehradun. I checked my account detail after a little while as i was busy with some personal affairs and suddenly i found that the balance was rs. 0.17. The amount kept reducing as smab charges and no message or email appeared in my inbox regarding the same.
Rs. 406 got debited on 21 july'18 and rs. 544 got debited on 19 june'18.

Hereby i have attached an image showing the detail as per the passbook.

Kindly refund the amount as now i have deposited an appropriate amount to the account.
And also i request to atleast convey the issue detail or send a notice via message/email service.
Please consider the case and take corrective actions asap.

I have purchased icici bank tax saving bond -012005- tsb - two on 11/03/2005 (Six bond) face value rs.6700/- and issue prise rs. 5000/- each. Redemption date is 11/03/2010.
Bondholder no.[protected] certificate no. 13061 distinctive no[protected].
Till date i have not received any redemption warrant of above bond.
Please take the matter in hand immediately as there is too much time passed.

I see a a debit of rs 1899 on account of one assist policy. I did not permit to enroll in any policy as such, also I do not need it and wish to have this deactivated and the amount to be refunded as soon as possible.

Realationship no- 5208828
account number[protected]
email id- [protected]@gmail.com

I draw your kind attention that the abovemention bonds sent to your postal address from bagnan sub post office dated on 19.07.2018, vide speed post ew[protected]in, in the name of sukumar manna

But i did not received any payment from your end so far.

So you are requested to do the needful and obliged.

Thanking you, i remain

Yours,

Sukumar manna

My account no[protected] has been debited with Rs 5661.48 in the month of june, july and august for ecs return charges, i have visited icici bank but they are not helping me out, i have been victim of icici bank, customer care says contact your home branch bank says contact customer care from last month i am facing this issue, Please refund my money because i have been gone through ankle surgery and dont have any fixed income and RS5600 is equal to my home rent, Kindly look into this and begging you to refund the money in tough economy.

: non payment of icici tax saving bond-022000-tsb - two
Sir,
With due regards it is submitted that i have purchased icici tax saving bonds having following particulars:

Name of bond holder : braham dev hans
The other details of the bonds are:
Option 1
Issue price/bond rs 5000
Deemed date of allotment 24.3.2000
Redemption date 24.3.03
Interest rate 11%
Tax benefit u/s sec 88

Details of bondholder & bonds are:

Bondholder name : sh braham dev hans bondholder no. :[protected]
Certificate no : 161048 no. Of bonds : one
Distinctive no (S) :[protected]

Scrip code bse: 160542 nse: icici 0300 n1

Please resolve - i am expecting a call back

My address
1017 sector 15 part 2 gurgaon

Braham dev hans
Mob no. [protected]

My name is Saurabh Pahuja & i have applied online for Personal Loan and then representative collect documents for the same.My Loan application number is 71437246.File login done on 31 Aug'18.On 3rd Sep'18 Bank representative call me for verification but at that time i am in office.When i request him that if possible u can visit office then he denied and i have told him to reach my home after office then also he denied.His way of talking was very rough.He don't know how to deal customers i think .Due to this my loan has been declined.Requesting you to approve my request & take this matter seriously.

I am holding my salary account in icici bank. Since last 2-3 months, to my surprise i am observing there is continuous deductions from my account in the name of posdec chg (E. G. Posdec chg/[protected]/xxxx+gst 29.50 dr.). Neither i have swiped my linked debit card at merchant shop nor i have tried any online transaction during recent days. I am not able to understand what the # is going on : (
I want immediate refund of all such charges...

Icici bank has made unauthorized transaction of 500 rs from my account mentioning that something dr tran for funding a/c[protected]. When i didnot subscribed for any policy/ when i didnot made transactions how can money get deducted from my account. This is really a trust breaching activity. Please help to get my money back.

The unauthorized transaction made at date 31/08/2018

This bank seems a con. First they told me it will be resolved withing 8 to 20 working days. So i waited. I word to word followed their instructions and went to bank right next day and completed documentation & all.

After a 2weeks i enquired they told me it will take 40days. And the days are not counted from the day of theft but from the date when the lazy banker processed my dispute for i. E. 1st august.

On 28th august i inquired via email for which i got an email answer that by january2019 they will inform me the outcome. For which i complained why they require six months to check their computers and determine the case??

On 29th i got a call from some hyderabad call center & the man on the phone told me they will take siz months to determine if this transaction was contentual or non consent or was it vai phishing..

So indirectly he was telling me that it cud be that i had put a false claim abt the money stolen from my credit card.

I am forced to file a theft complaint with the cyber cell now and which i will have to do bcos icici people are sounding like white colar thieves who are trying to put this transaction on me.

This man told me u have carried on international translocation so we have to check! This guy was lying thru his teeth bcos i typed fb ads icici credit card fraud and trizillion cases opened..! So why it cud not be a possibility that icici has cell in their outsourced call center in tamil nadu or srilanka from where they steal our money.! Under the name of fb..?

When i gave him example of cosmos bank same modus operadi theft of 94cr
He straight away shrugged it off saying it s not relating to them..! Why? Are u not banks? If cosmos bank can give complete accountability so can u.!??? Bcos ur servers did not protect our account encryptes the phishing happened!
Bcos ur server fire wall was not upto the mark this theft happened and u need six months???

Are there any specific lawers and financial crime cell for such frauds..? My service request number for this fraud transaction that happened on my credit card on 22nd july @ 10:58pm is service request number sr[protected]

But seriously dont use icici credit card i[censored] have account with the same dicey bank! They are not trustworthy nor they trust their customers