ICICI Bank Complaints & Reviews

Sir i have done recharge on 21 april, 2018 on my jio no. Via upi on my jio app of ₹349. The money was deducted and taken by "[protected]@icici" but no recharge was there shown and no msg was received of recharge done.
Jio customer care also responded in negative as they said that we have no money received so we cannot take action.
Sir i request u to take [protected]@icici customer care strict action to refund my money back.

I have a credit card of icici bank. I am always paid all dues on timely basis. Billing due of my cards normally 4/5 of the month and i always payment around 6 of the month and bank never levy any penalty or interest. I was on travel till 7/3 and i clear my dues immediately after come back to city on 8/4. But i was shocked to check current month statement levy 750 penalty and interest of rs 2641. I call to customer care, they refused to waiver of charges.

Dear Sir.

I have process for JIO recharge through paytm upi Rs 349. Payment successful sent to [protected]@icici on dated dated 21 Aprail. Details as under
My a/c no. XXXXXXXXXXXX7123 is debited for Rs.349.00 on 21-04-18 and credited to a/c no. XXXXXXXX4639 (UPI Ref no[protected]

Please refund my amount as per UPI reference soon.

Regards
Rajesh kumar jangir

21 april, 2018


I recharged my jio number today (21 april 2018) by upi in jio app through [protected]@icici. Amount of rupees 349 was deducted from my bank account, but the recharge has not been done yet neither the amount was refunded.

Kindly please return the amount as soon as possible.
Plese..
My jio no [protected]
Attached the sceenshot

I have done my jio recharge through my jio app and used phone pe gateway for payment on 21st april 2018. As soon as i permit my account deducted with 349/- rs but not got recharge and when i contacted phone pe they said amount already received by you. As my plan is ending i recharge again. Please refund me my 349 rs.
My jio no. :-[protected]
Transaction i'd:-icif6e5515da2c44bf69af9ee99e94c66a9

Dear sir,
On saturday i transferred an amount of rs 34000 using imps from icici bank to bank of india. The transaction details are mmt/ref[protected]/[protected]. The amount has been debited from my icici bank account, but not credited into my boi bank a/c.
Then after some time i called to icici customer care they told me that transaction is in queue due to some technical issue so money will have credited to the beneficiary a/c after mid night, then again i called to customer care then told that call me after 7 am so that they can give my transaction details, i again called after 7am they told that transaction is timed out and it will take 2,

I told them that i[censored]sing i am imps money transferred within 30 minutes 24/7, and if transaction is failed of timed out so why my money is not refunded in my a/c with 1 or 2 hours, so that i can use atm or other services for my need.
Right now my father hospitalized please do something for me. And icici care saying sorry they cannot do anything, if something will wrong they will be responsible for this.

Regards,
Manmohan singh
Mob - [protected]/ [protected]
A/c no[protected]

Without my knowledge, they debited so 100s of rupees in the name of ecstrnchg.

Not even an sms/email was sent to notify me.

Everyday they surprise me with new debit, called customer service, based on the response i have received i have to lodge a complaint here, cause they informed me that they dont know when this debit will stop.

The debit was not just one time, they have debited 12 times.

Customer id: 0000001

Certificate no. 48175 & 48176 (Issue date[protected] and redemption date[protected] with face value per bond rs. 1000/-. The bonds were transferred by assam sales corporation (Agent: reliance industries limited [textile division]) to me on[protected].

Icici requested for below documents for redemption :
1) request letter duly signed by the holders with their signatures duly attested by the bank manager under his official seal, duly mentioning the name/designation/employee no.
2) original cancelled cheque with their names printed on the cheque leaf.
3) original vimal vaatsalya bond certificate.
4) self attested copy of your pan.
5) self-attested copies of the address proof of the holders.
To mentioned address by post/courier. 3i infotech limited, international infotech park, tower no. 5, 3rd floor, railway station complex, vashi navi mumbai 400703.

Re[censored]id (A4u3of).

I have sent the mentioned 2 nos. Vimal vaatsalya bond to the mentioned address for redemption, with all the required documents mentioned by icici bank.
I have sent it by india government registered post vide tracking id no. Rw[protected]in dated 13apr2018.
The same got delivered on 16apr2018.
Icici is not confirming receipt of the 2 bonds with total face value rs.2000 (Rs.1000 x 2) and the expected date to get the amount credited to my account.

Icici bank is not responding now. Please help in getting a reply

I tranferred an amount of rs. 90000 from icici bank to hdfc bank, both my account. The transaction details are mmt/ref[protected]/[protected]. The amount has been debited from my icici bank account, but not credited into my hdfc bank acct. My subsequent transfer from yes bank was successful, but this transfaction has not been credited into beneficiary account.

As director of a pvt ltd company i am facing
The issue of minor surname spelling correction of my name in my company's current account with icici bank, dwarka, new delhi branch, for adhaar verification of authorised signatory.
My surname spelling is "varma" which in previous pan issued was typed erroneously as "verma". I got it corrected recently & pan card with correct surname spelling has been issued by it deptt. We have submitted all
The forms & documents to icici bank twice for surname spelling correction - jan & mar 2018 along with all the originals of pan & adhaar for verification but they are terming it as not a correction of spelling but "change of name" and insisting on gazette notification - a very time
Consuming, tedious and expensive process.
Psu banks have no issues of this kind and have corrected the name spelling on a simple application. Kindly direct the branch to adopt simple, helpful procedure and correct the surname spelling for speedy adhaar verification of a/c.

I am facing problem of DP charges from ICICI Bank.

Suddenly ICICI Bank started charging this undue and un-agreed amount (called DP Charges), from Sep, Oct 2017, without any prior information.

At the time of opening the account, Icici bank never informed me any such charges. Now suddenly i found that they charged me some charges under the head of DPharges.

This is completely unethical, and a breach of agreement.
We being small level of common people, we are taken for granted by Big banks like this.

This is a very serious issue and the Bank shows sign of corruption.

Pls help.

I have 2 certificate 35394 and 35393 with face value 1000. The bonds were issued under name of assam sales corporation - agent :reliance industries limited in 2009. Please let me know the procedure of redemption the bonds as they were matured on 01.01.2018. I went to icici ltd and they are not responding in correct way. I also want to know if i would be able to reedem the bonds as the bond holder name is different

Hello,

On friday 13th april 2018 amount of 31500 rs was deducted from my account in a hotel as the waiter entered wrong amount.
But as soon as we realized the hotel owner gave us the void sale receipt and told that in maximum 48 hours the amt will be refunded to my account.

I have contacted customer care executive of icici bank on tuesday that is 17th april 2018 where they took my complaint and asked me to send the void sale receipt image (Which i did) through mail to [protected]@icicibank.com where the disputes team would check and refund your amt.

Again to check the status i called customer care on 19th april 2018 wherein the guy on the call told me that they can't tell how many days it will take.. It might take upto 3 weeks also...

Now when i checked the complaint status through mobile app on 20th april 2018 it is showing me as closed but the amount is still not reflected in my account..

Now it's been more than 5 days but still haven't received the amount.

Really it is worst service in icici bank.

Now whom should i call?? I want my money back..
Please help as it is a big amount for me..

Dear sir,
Regarding my credit card details purpose I was called to bangalore customer care[protected]Pone received person name mallikarjun ) but he was not given proper information and his behaviour also not satisfied with customer.like this service bank credit card I don't want so I am going to cancelled tommarow .

Thank you for...
irresponsible Icici credit card customer care service team

I am mafuz alom laskar of silchar, assam. I am a minor hence wanted to open a minor bank account i. E smart star account in icici.

I had gone to icici bank and enquired about the account. They promised to open the smart star account but later was dissapointed as they said they won't be able to open smart star and i will have to open a young star account for which i need my father's account in the same bank. I was really dissapointed and later had to agree to their terms.

However, i had clearly mentioned not to open a young star account but was given a young star account which is not suitable for me.

I am above 10 years and have all valid documents required but due to inefficiency of the staff their i had to open the young star account. They also didn't have the required forms for smart star account. I am planning to complain rbi about the matter.

22/03/2018 i go on HDFC ATM for deposit 10000 rupee from my saving account. But in between power is gone and my transaction is failed.
I call HDFC toll free no " They told that there has no any issue call to your bank branch or ICICI toll free no."
I call to ICICI Bank toll free no on 23/03/2018 11:35 AM.
My request no is :- SR[protected] " They told that money transfer in my account with in 7 working days."
On 04/04/2018 i have got a SMS that your payment is return with in 21 days.
I have call so many time but still date i have not received.
Please help me for this.
My Name :- Mohinder Singh
Account no is[protected]
IFSC :- ICIC0000499

Dear sir,
I am mailing the same day paytm ceo.
Paytm team is not give me any suggestions.
Plz help me i need your help.. Icici bank is give me not refund amount of trangection 15000/- trangection date of 09/04/18 plz help me. Is salary se main ghar ko manage karta hu. Plz asap

Thanks & regards
Ramu singh
[protected]

Dear sir
I mr. Rakesh kumar sahoo khannagar arundaya market near post office c/o pitabash sahoo. My card number is[protected] now my card is block. Bacause i am not paid last 3month your outstanding payment but now i will paid all your payments. I have some medical issu so i can not paid your out standing payment. If ypu want i will send you my all medical papers and adimison papers. Kindly cheaq my last 15 year status i am never miss my any payments. I am a valuable custmer on your bank last 15years. Kindly take a serious action for this applicatoin and solve it. And sir arrange me a call back for me.

Yours faithfully
Rakesh kumar sahoo
At-khannagar
Po-a. D market
C/o-pitabash sahoo
Ps-madhupatna, cuttack
Date-20.04.2018

Gud evening team,

This is kuncham reddy malleshwar have done the neft of rupees 15, 000/- on 11/04/2018 from sbi to icici bank. Instead of mentioning[protected] i was mentioned[protected]. Money was transferred to wrong account number and this account holder is held with the kairathabad icici bank. We personally visited the branch for complaint but the employes were not responded in a manner.
They asked me to put a mail to neft. [protected]@icicibank.com.
Kindly do the needful.

My account details as follows,

Account number:[protected]
Name:kuncham reddy mallehwar
Transaction i'd:[protected]
Correct account number:[protected]
Wrong account number:[protected]
Mode:neft
Date:11/04/2018
Time:12:19:41

I have put up complaints for deduction of rs2500 from my account I m having current account in d bank at Lok Vihar branch Delhi but no action is being taken about it i m using Edc machine of card swiping of d same account bank I m putting complaint regularly on customer care of Edc bank department but no action is being taken regarding it I ll request to take an action regarding it