Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14242
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 598

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RajkishorPal78
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong credit card icici bank has issued

Address:Thane, Maharashtra

I am working for corporate company. Icici bank agent mr. Rajkumar [ [[protected] ]dailed our office landline number and approached me to take the icici coral card with corporate employee benefits. For processing the same, i submitted respective documents and finally received the card but instead of coral card i received platinum card and it is very wrong not fulfilled requested card. Icici bank agents doing very wrong things with customers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amar Bogari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from my account but cash not received from atm

Address:Mumbai City, Maharashtra, 400018

Respected sir/madam,

I tried to withdraw rs 8000/- on 10-2-18 from the icici atm at worli area, but the machine displayed a message "network error" and money deducted from my account and money not received.
I did not get cash or a transaction receipt slip as well.

Kindly look in to the issue and send that my account is credited back with the required amount at the earliest.

My account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shampa sen
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount of rs 4700

I had made a transaction on 6th of jan 2018 to making the payment of my credit card (Citi bank) using my debit card (Icici bank) however the transaction got failed twice with amount of rs 4700. And i have received a message from phonepe (Application) that they will refund my money within 7 to 9 business days. But the thing changed i have raised number of complaint to phonepe app but no response and then finally i have raised my concerned...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kali dass suryavanshi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding withdrawal from credit card.

Address:174101

With ref to complaint no. Sr[protected], on 20th and 21st nov withdrawal was done for rs 5.00 and rs.1000 respectively from credit card endind xxx6008, whereas no such transaction happened under my knowledge. The issue was highlightedover mail on 21st nov itself, post which interim credit cashback done for rs. 5.00 and rs.1000. But on 2nd feb again auto debit was done rs.1005.

Requset to share the complete information for the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kamal.Thareja
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not shown credit card application status

Address:New Delhi, Delhi, 110009

Hi,

I've applied for a credit card one month ago. And before two weeks ago my verification has been done at my home and office address also after that till date, i can't check the application status online. Neither the bank representative contacted me again nor i received any call. Can somebody let me know about the status of my application.. Thanks

Regards,
Kamal kishore thareja
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nandlal hedaoo
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary charged amount.

Address:Mumbai City, Maharashtra

I have using credit card of icici bank from last 2 year but from last 8 months bank charged me most of the interest and duplicate transactions. I already paid entire amount but every month bank charged me unnecessary amount. What should i do?? Most of the mails i have sent but they doesn't want contact with me. I never got any call from bank or officer to resolve my problem.
Thank you
Nandlal hedaoo...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joyjeet Sikdar
from Muzaffarpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vimal vaatsalya bonds

Address:831001

Icici only vimal vaatsalya bonds
Money multiplier bond-private placement series r/bpn/99/1

Distinctive no (S).[protected]
Bond holder no.0000001
Certificate no-67617

Status in respect of this bond which was issued on[protected] and redemption date is[protected].

Please advise the position at following address.
Contact detail:
Joyjeet sikdar
129 sanjay...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveenneevan
from Vellore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i have recharged jio, not yet recharged

Address:641604

Transaction id
Ici1542266d401144d7bd042cf98a34119e in

Phonepe id : [protected]@ybl

Recharge amount : 349
On 09.02.2018 at 7:10pm

Sir,
I have recharged jio number for 349 using upi. I have a link request in my phonepe from [protected]@icici. I accept that link request. From my account amount is deducted and phonepe shows successful to [protected]@icici. But jio number is not yet...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debarshi Gupta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pre-closure money of personal loan without sharing terms and condition

Address:Kolkata, West Bengal, 700075
Website:[email protected]

Icici bank has taken around inr 43000 from me to close a personal loan. I asked them to submit terms and condition before disbursement of loan. I sent several messages through sms and whatsapp and asked them to send terms and condition. Mr. Amit mishra of icici bank did not send and disburse the loan with higher interest and pre-closing rate. I never sign the mii which is also not matching with terms and condition. Icici bank deducted money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Selvakumar Pachaiyappan
from Chennai, Tamil Nadu
Report
Copy

unauthorised paypal transaction

Address:600049

On 08:43 pm, 9th feb i got an online transaction message of rs 26, 870.05 inr on 08.45 pm, 9th feb i got an atm withdrawl transaction message of rs 22, 866.14 inr deducted from my icici savings bank account. While the whole time atm debit card xxxxxxxx7391 was with me. May i know how's it possible if i had the atm card for whole time? Also i didn't receive any otp too on my registered mobile number. And for internet banking transaction you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gpronita
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

imps not credited - xxxxxxxxxx1461

Address:Mumbai City, Maharashtra

I transacted from citi to icici (0957xxxxxx1461) account on jan 20th. Imps ref no:[protected].

Both accounts are mine. Citi has raised this issue with imps-npci and have confirmed on mail that the amount has been settled to icici bank. However, it has not been credited to my account.

Also, icici bank executives has been unhelpful. They have not checked with npci or any inter bank transactions. They have not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saumya Pareek
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited from icici bank account

Hello,

My icici bank account got debited with 472 inr on 24/01/2018 and then again with 306 inr on 08/02/2018 against ecsrtnchg.

Can you explain why this amount got deducted. And after deduction no message will came. Only after seeing account statement one can come to know that money got deducted.

Please mail to me on : [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
Eric Fernandes
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong credit card - icici

Address:Mumbai City, Maharashtra, 400055

I got a call from icici executive who explained about coral card benefits (Mainly airport lounge access) and delivered the platinum chip card which i don't want to use. This happened 2 years ago and then i had cancelled the card.

This year, i had requested for a icici jet rubyx credit card, we discussed the joining fee as there was a scheme going on of 1250 for the first year and then 2500 from the next year and i would get...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
archanah
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non payments of bonds

Address:Bhopal, Madhya Pradesh, 462016

Non receiving of payment,
Dear sir,
This is to inform you that i had purchased the following bonds
1. Icici tax savings bond-022002-tsb
2 safety bondof rs.5000/- each, bond no.[protected], certificate no. 20733 name of bondholder harishchandra patil, the date of allotment was 27.03.2002 and redemption was 27.03.2005,
2. Icici tax savings bond-032000-tsb
1 safety bond of rs.5000/-, bond no. 124026,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
E
ebutu555
from Pune, Maharashtra
Report
Copy

loan application no_69735847 false promise and fraudulent

Address:Chennai, Tamil Nadu, 600018

I was given false promise by the bank representatives that the ROI for my used car is 8.5%. But, I was extremely shocked to find the ROI sanctioned was 14.5%. Now, I'm willing to cancel the loan, but my following questions are not being answered.

1. While signing the loan application form, I clearly asked what is the rate of interest and whether it is fixed or diminishing. You answered it as 8.5% and diminishing. Why you gave...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Beeraiahk5
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"my money service annual fee deducted without subscription"

Address:560061
Website:ICIC

Hi i m fed up with icici account my money manger i dont know what it is.. I never subscribed for this service and they charged me rs.354.00 without any prior notice. Please unsubscribe me from my money service and pay back my money. Details: bil*[protected]*mm annual fee apr1
8-feb 18/163202 please refund my amount back.
This is not right. How can we trust u icici.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Utsav1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs charge

Website:www.icicibank.com

Dear icici team,
There is reduction of inr 413 two times showing charges against the insufficient fund. These was done intentionally since to stop payment of ecs towards my ulip mutual fund as told. I have already provided cheques against the agreed amount by ulip provider.

Request you to credit the said amount in my account.

Thank you!!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
Devi Kuppili
from Bengaluru, Karnataka
Report
Copy

demat account annual dp charges

Address:Bangalore, Karnataka, 560100

Demat account number[[protected]]
Infosys, bangalore

My demat account has been opened with out my concern and dp charges are levied. I have visited the related icici branch and submitted the application for account closure. But the prorated dp charges are not reversed till date.

Firstly i never asked you for an account and how can you ppl deduct charges?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raazshyam
from New Delhi, Delhi
Report
Copy

amount wrong account transfer

Address:Saharanpur, Uttar Pradesh
Website:www.jio4gtowers.com

Sir, i have completed transaction for 70000₹ but amount is credited in wrong account so please refund this amount safely in my account. Wrong account number - [protected] punjab national bank account holder name - dyanveer singh. And my account is[protected]. Icici bank transaction id - [protected] please sir refund this amount in my account safely thank you sir...!...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rama4185
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jio recharge not done through indiaideas@icici

I have recharge my jio no. [protected] by upi in jio app through [protected]@icici the amount 399/- was deducted but recharge is not done yet, please refund my money or recharge my jio no....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy