ICICI Bank Complaints & Reviews

I have recharged my jio number on 19.02.2018 on phone or app through my upi id.
But amount deducted not credit to relience jio.
Now relience sent me mail amount not received. Phone also sent me mail to me payment successful.

Details.
Ici61a5ccdddfd545f18ecaee3c7c43a2e0
Utr[protected].

Kindly send the money to my phoneepe account. Or my account.

Regards
Narayan

I called helpline number of icici bank and it was asked me to enter my card no and atm pin number.
Well i dint enter that information but whenever i tried connecting customer care that never worked.
My issue is while transferring funds, amount transferred directly without asking me grid values. Why it is happening.
Please revert me back on [protected].

I have requested for a personal loan by sending an email to vivek on 13th feb'18 and had asked him to process my loan after 15th of feb'18. He had assured me that this will be done within 2 days, but i did not receive any reply by him or any icici agent. The loan account number is lpluc[protected]. These people (Amit, vivek and yogesh) give reasons that ifscode of your account is not activated so it is taking delay. I am unable to understand why these people are forcefully giving me loan when i have asked for cancellation.

So, i managed the amount from other sources and had send him a mail on 8th feb'18 to cancel my loan request. But, today morning i had received a message stating that - "hello! The cheque for rs. 153178 is deposited in your a/c no 38308466 and same has been presented for clearing on[protected]. For status, sms chqstatus to 5676782."

I have attached the screenshot of whatsapp messages send to amit, vivek and yogesh of icici.

1. Amit khare: [protected]
2. Vivek srivastava: [protected]
3. Yogesh: [protected]

Date of incident : 21nd feb 2018

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]
Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
Rashi singh

My account has been placed under debit freeze. I have linked my aaddhar card and pan card is already inked. When i call customer care, they ask me to go to the branch. When i go to the branch, they ask me to call the customer care. I have been really fed up now talking to multiple teams. Please tell me the procedure to remove the debit freeze on my account.

Without my consent, rs. 2000 has been deducted from my account on 31/07/2017 to 'dr. Tran for funding a/c [protected] 95'.
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back and also want to get unsubscribed from any additional policy and don't want to face these deductions in future. Kindly help me in this regard as soon as possible.
This reduction to dr. Tran for funding a/c [protected] 95 is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.

Dear sir/madam
We have our corporate account in the name of feromecha equipment process pvt ltd, in the branch srirampore (West bengal) since 2013
Our a/c no is[protected]

We do maximum transaction from srirampore. Some time we do transaction from kolkata, gc avenew br, rn mukhejee, stephen house br and dankuni branch.

Yesterday 28/02/2018 we have come to do some fund transfer through neft at dankuni, hooghly branch in west bengal.

The bank manager denied to do the transaction to our accountant
Our accountant called me and inform me that the bank manager mr tirtha
Denied the transaction

Then i went to meet bank manger mr tirtha and asked him the reason of denying the transaction..

He was so uncivilized and behaved so arrogant i did not expect from a managerial level

He first told me he will not do the transaction because your home branch is srirampore and this is dankuni branch.

He added "you are not our home branch customer
So we will not do your transaction"

Then i asked him "this is icici bank and we are the a/c holder of this bank. You have to do our transaction because this dankuni branch is also operate under icici banner."

Then he started shouting at me that you are not our branch customer so, go from here and i will not allow this branch staff to do transaction.

Then i told him that if you not do transaction intentionally then give in writing that you are not able to do any transaction of non home branch customer. And i asked him to show any bank circular where it is mention that icici bank has any restriction to give service to the non home branch client.

Now after hearing this he again behave rudely and started quarreling with me and telling that i will not show you any circular but this is my branch and i will decide what should the bank do.

Then i left the bank after mentally humiliated with this arrogant and uncivilized bank manager mt tirtha.

I called our home branch manager mrs maitryee mazumder and came to home branch which is 20 kilometer from the dankuni branch and did the transaction.

Now i have few question to the higher authority of icici the bank
1. Why management choose bank branch manager like mr tirtha who do not have the proper gesture and and hospitality to talking with corporate client

2. We do not have any problem with any non home branch in india. But why dankuni bank manager make his own rule to humiliate non home branch client.

We know that there is no restriction in giving service to non home branch client but why this mentally seek manager is going to harraus client

3. Why he is giving wrong information about bank's rule to client?

I personaly feel that this bank manger has to go demotion at the executive level and he has to take training for customer handling.

We are maintaining our account since 2013
We never face any problem before.
We are very much satisfied with the bank as it gives good service and specially with our home branch manager and all its staff.

But we felt very much insulted with this uncivilized behavior of dankuni branch manager. Being md of our company, i do not have words to say how much i felt insulted with this manger's behavior.

I want a proper justification with this bank manager's behaviour and
Also i have a suggestion to bank authority to rectify your employment process of bank manager. Stop employ any manager who is mentally ill.
Otherwise you will loose your reputation and also your client.

Thanks
Mr sukhen chandra paul
Mailid: [protected]@gmail.com

Dear sir,

I am an icici bank customer a/c[protected]
I made an inadvertent money transfer of rs.70, 000/- to incorrect upi "[protected]@icici" from my citibank a/c [protected] on 15/02/2018.
Imps ref no. Is[protected]
(Correct upi was "[protected]@icici" which belong to my son also having icici a/c)

I wrote application to citibank for recall of fund. They replied confirming they have written to you.

Please help me by expediting the recall process fast.

I have whatsapp communication with mr paras jain the wrong recipient, who is in uk, he is willing to refund.
He can reply to any communication on his email id from you, but may not take call on his mobile.

Kindly acknowledge. I am not getting support in branch.

Regards,

Rahul kumar jain

I received sms from icici bank that rs-2499/- deducted from my credit card to one assist plan on 12/2/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 12/02/2018
Icici credit card no. Xx0262

Hi team,

My credit card is going to expire by this month. Is there any way to raise a request online? Customer care generally doesn't help me out so kindly assist me for renewal / issuing new card process. Also please let me know how much time will it take to process this request and issue me the new credit card???

Your help is really appreciated. Thanks in advance!!!

Respected sir,

I got call from icici bank credit card department on 01-mar-2018 from mumbai with this phone# +91 [protected] their name is mr. Ravi sharma and ms. Priyanka rawal emp id 140771. They told me that my credit card reward points around 4200 are getting expired today which in inr is rs. 8276 and asked me to go for icici services for which they can cashback my rewards point in my credit card. I asked them how to trust whether the call is really from icici or some other person as i have received many mails and sms from bank regarding fradulent calls, sms and mails, so they told me my last transactions, last payment and also they sent me otp password to my registered mobille# and also to my registered email-id. Once i got message to both phone and email-id, i accepted that they are calling from icici and agreed to take their services. After all proceeding, they said rs. 8276/-will be credited to my account and but i got a debit message of rs 8276/- so i asked them about the same in this matter they mentioned that they are giving me some services worth of rs. 8276/- in name of meal vouchers, shoes, sunglasses, wrist watch, wallet & some online vouchers and once i receive courier then i have to call on +91 [protected] and tell them that i have received courier and i want to unblock my amount which is debited to my account.

I found it phishy though i have given my details i thought to cross verify on toll free number so i called to icici bank and they are saying it is fraud and they would not be able to revert back the money only i can do it from cyber cell i have only one question how they are aware of my card details and transaction if they are not from icici.

Looking forward for the support from your end. I have already given a request for blocking my card but this is not a solution i am unnecessarily charged just having a faith from icici bank.

It was noticed that two debits (Rs.57.50/- x 2) on 30 dec 2017 from my sbi account. First i thought it may be atm usage debit. Later another debit was there for rs.147 (It was atm charges). I made complaint to sbi by email. They requested me to contact branch. Yesterday (28 feb 2018), i spent from 2.30 pm to 4.00 pm at sbi branch, palarivattom, kochi 682025, kerala for an answer. They had no clue. They opined it must be some some neft (Loan etc) from icici bank. I had a car loan for rs.1 lakh from icici during 2010/11 and closed in 2011 (As i remember, not checked my files). But this odd debit after 6/7 years is not authorised and seems fraud or mistake. Sbi bank officials instructed me to send complaint by registered post to icici bank head office, though it is a small amount.

My bank account # [protected] sbi palarivattom kochi

I want my money (Rs.57.50 x 2 = rs.115) back

Hi,

I made a payment of rs 2225 for my icici credit card bill through internet banking from sbi online payment portal. The amount is deducted from my account but the transaction status in the icici site showing failed.

Reference number for the transaction is : lsbi[protected]igadabgyz2
Date : 01-mar-2018
Amount : 2225

Please kindly look into this and revert me asap

Mail: letterbox. Arunkumar.[protected]@gmail.com

Hi all,
I have taken the personal loan from icici and due date for payment is 10th of every month, on 10th feb 2018 they did not deduct the loan emi.
I have waited for two more days, still they did not deduct, so i have manually paid the loan emi through net banking on 12th feb 2018.
On next day, i. E 13th feb 2018, they have deducted 50 as bounce charge and 4.5 + 4.5 as cgst, sgst, and 472 rs as overdue charges on my...

Respected icici bank,

Good day!!!

My self rajesh nair working as a gm in a reputed 4 star hotel in kottayam kerala

Sub:this mail sending the behalf of the issue happen with the icici bank kodimatha, kottayam kerala.

The sales executive name is aju approach six months back for the account opening, after few visit open the account with a lakh rupee with some good package, then they said

That deposit again one lakh and will get the credit card for the applicant, deposit the same amount but that particular time i mentioned that my name is already my name is in

Cibil that which i took a personal loan from citi bank around 2002/2003 and that account is write off already.

When the executive and the branch manage mr shameer with credit card card executive jithu and jinto visit they assured that the card will issue in such cases and its an

Special offer that deposit more than one lakh for three years with yearly paying scheme, anyway i loose my money and my company and few staff were planned to open

Account in icici branch.

I raised my complaint with so many times and no one is interested to replay till. It is a cheating that the staff want to cover the target and how ever that want to get the money

From the client, hope you will get a good result for this complaint or kindly cancelled my account and refund the money at the earliest.

I have jio recharge on February 28, 2018
through UPI in My Jio App
Amount was 349 and it got deducted and payment was successful but recharge did not came .
So kindly return my money ASAP.
From: AADISH KALA SO MAHENDRA KALA (aadishkala.[protected]@okaxis)
To: Indiaideas ([protected]@icici)

Google Transaction ID: CICAgMCGq_7MHg
UPI Transaction ID:[protected]

Bondholder no - 0000001
Certificate no - 96145
Distinctive no[protected]
Name of bond holder - assam sales corporation - agent : reliance industries limited (Textile division)

Respected sir/ ma'am,
Payment in respect of this bond, which was issued in august 1999 and matures on 01.01.2018 is yet to be received by me. Please advise the position and remit the proceeds on my following address:

Aparna dutta
C/o biswajit datta
At south bharat nagar pipeline
Near samannay samajkalyan sanstha
South bharat nagar
Siliguri
Darjeeling
734004

Imps transaction for 140000rs don failed due to time out is not creditd on beneficary account amount debbited from my account please refund the mony or please credit to the beneficary account. Its very urgent medical emergency.

Transaction number everything mailed to customer care but no response
My mobile numbr [protected]

Date of transaction 28/02/2018
amount of transaction 140000 rs



i transferred 140000 rs to my friend account it show it timed out. But mony
debited on my account but not creditd on my friend account. Plase clear and
refund the money immdiately without fail.

txn no [protected]

I had made an erroneous transaction from dbs internet banking to an icici bank account. Here are the details of wrong transaction:

Transaction initiated from (My dbs account no.) :[protected]
Incorrect account no. (To which money is sent) :[protected]
Correct account no. (To which i actually wish to send) :[protected]
Imps reference no. : h180360435278020180204
Date of erroneous transaction : 03/02/2018
Amount transferred : rs 20000
Time of transaction : 12:15am
Ref no.:h180360435478020180204

My dbs account details:
Account no. :[protected]
Account name : kattadheeraj
Ifsc code : dbss0in0811.
I had consulted either of the banks to resolve this issue, icici bank employee asked me to send an email to [protected]@icicibank.com, i have sent the email.. But i didnot get any reply till now.
I kindly request you to look into my issue and answer me the right way to get my problem solved
Regards
Dheeraj katta

I did my pgdbo from ifbi after which i got my job posting with icici bank, banswara.
After three months of internship with icici bank, they were supposed to release my internship scores after which i would get my certificate. But they did not do so and on being asked upon, i got no positive response. Hr manager and reporting authority both have given no response at all and are always rude while on call conversations. Kindly help.