Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Dec 13, 2025
Complaints 23730
Resolved
14270
Unresolved
9460
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 596

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Parmeshwar Kognure
from Mumbai, Maharashtra
Mar 4, 2018
Resolved
Report
Copy
Resolved

Address: Solapur, Maharashtra
Website: Consumer.Complaints.in

Dear sir
I need to receive the provisional certificate urgently for the pemi interest payable from 01-apr-17 to 31-mar-18

My loan account no is lblat[protected] / application form no. [protected] and the loan amount granted is rs.600000/-.
Please send it as an e-mail attachment.
Sincerely
[protected]@gmail.com
Parmeshwar kognure
Shree chatrapati shivaji maharaj general hospital area hall no.6
Solapur-413005
Apr 6, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2018
ICICI Bank Customer Care's response
Dear Parmeshwar Kognure,

We have made a note of your concern. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
Hi,

I have done icici debit card transaction on 19-Feb-2018 about 10, 000 at surya global hosipital, but due to some reasons it got canceled but money has not been received, Please do the needful

issue of home loan it provisional certificate - Comment #3026768 - Image #0
issue of home loan it provisional certificate - Comment #3026768 - Image #1
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    golu0210
    from Pune, Maharashtra
    Mar 4, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: Mumbai City, Maharashtra, 410206

    I had invested in tax saving bonds-22000-tsb-one in 2000. Details are:

    Name: shashank goel
    Bond holder number:[protected]
    Distinctive number: 527497 and 527498

    I have not received the redemption of these bonds till now inspite of repeated requests.

    Request for immediate and kind help please.

    Thanking you in anticipation please.

    Shashank goel
    Apr 5, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 05, 2018
    ICICI Bank Customer Care's response
    Dear Shashank Goel,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4th6h) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kapil vermani
      from Agra, Uttar Pradesh
      Mar 4, 2018
      Resolved
      Report
      Copy
      Resolved

      Dear sir/madam,

      I applied for dda housing scheme 2017. My application was unsuccessful. But i am yet to receive refund of my registration fee of rs 200200. I paid the fee through icici online banking.

      It's been 3 months, i have not been refunded. Please expedite the refund.

      Thank you in advance for your prompt action.

      Joginder pal
      Application no. 2004196
      Kpl. [protected]@gmail.com
      Apr 6, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Mar 04, 2018
      Kamlesh shirsath's response
      I done payment through phone pe

      Verified Support
      Mar 05, 2018
      ICICI Bank Customer Care's response
      Dear Joginder Pal,

      We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      Mar 06, 2018
      Updated by kapil vermani
      no body from icici bank contacted us till now
      Sir I am prafull. I recharge my account using my jio app using upi through [protected]@icici and 398 rupees money is deducted but recharge is not done my transaction id[protected]rd March 8:52:47 am. Please help me. My Indian Bank account no[protected].

      dda refund still not done - Comment #3026998 - Image #0
      Sir I have recharge my jio number with my jio aap to UPI amount will be deducted but not complete my recharge.

      dda refund still not done - Comment #3027018 - Image #0
      I have recharged my jio number [protected] from my jio then i done recharge through upi from phone pe of 498 rs my money deducted but recharge not done

      Transaction id ICI9cc91ce2083848be9a6908da5cbbce81
      Utr[protected]

      dda refund still not done - Comment #3027019 - Image #0
      It's been three days no body from icici bank contacted me till now.
      Can you please resolve the issue at earliest
      Helpful
      Found this helpful?
      4 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ronak TheBeast
        from Visnagar, Gujarat
        Mar 4, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Ahmedabad, Gujarat

        Here this side ronak thummar.
        Card number. [protected]

        Here the card is given from the bank branch maninagar, ahmedabad executive mr. Krunal with cheat before more then 1 year. At that time he told that the card is totally free of cost and whenever i'm not used that card and statement generated with some amount to pay.
        After that i complaint to bank branch and on the customer care number regarding this, but still i'm not getting any resolution from your side.
        Now, today i got one call from [protected] number on non banking day sunday. According to that caller with the attitude that i have to pay the amount otherwise my cibil will worst.

        Now i'm not going to pay any single penny to the bank and give the satisfactory resolution. Otherwise going to make the legal action that on non banking day the bank do harrasment
        +1 photos
        Apr 5, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 05, 2018
        ICICI Bank Customer Care's response
        Dear Ronak Thummar,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Hello I am prafull I recharge my account using my jio app using upi through [protected]@icici and money is deducted but recharge is not done. My transaction id[protected]. Please refund my money back to my account.

        fraud with credit card - Comment #3027000 - Image #0
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          bansal.vivek799
          from Udaipur, Rajasthan
          Mar 4, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: Udaipur, Rajasthan, 313001

          I have received sms from icici bank that rs-1899/- deducted from account to one assist plan on 01/03/18 without my permission.. We are not at all interested in this services and this kind of charging to account without any consent/agreement.

          Please deactivate it immediately and refund money asap

          Date of incident : 01/03/2018
          Icici bank account -.[protected]
          Apr 4, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 04, 2018
          ICICI Bank Customer Care's response
          Dear bansal.vivek799,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            San1990@123
            from Muzaffarpur, Bihar
            Mar 3, 2018
            Report
            Copy

            Address: 802212

            I have recharged my jio number for which amount of rs 349 deducted from my account but recharge not done. Kindly refund my amount or else recharge my jio number. M y transaction id is ici406fe9aed5b34bfab15676512ca11340.
            Plz refund it. I am also attaching screenshot of my transaction with this application. Recharge date is 3rd march 2018 at 4pm. I kindly request you to consider my complaint and try to resolve it as soon as possible.
            +1 photos
            ICICI Bank customer support has been notified about the posted complaint.
            Mar 05, 2018
            Updated by San1990@123
            Sir I have not received my money .kindly refund it sir as soon as possible
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Achuzz
              from Palackattumala, Kerala
              Mar 3, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Thiruvananthapuram, Kerala

              I received, a call from icici bank on 26th feb 2018 and they gave information about one assist plan after that they activated this plan and deducted rs-1899/- from my saving a/c on 27th feb 2018. I don't need this plan actually. Please deactivate this plan and refund my money asap. I would like to receive a cancellation mail regarding deactivation of the plan as well.

              One assist relation number: 3887339
              Cust id:[protected]
              Reg mobile number:[protected]
              Email id: [protected]@gmail.com

              Make sure to refund and deactivate this plan asap.
              Thanks!
              Aiswarya sivadas
              Apr 4, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 04, 2018
              ICICI Bank Customer Care's response
              Dear Aiswarya Sivadas,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kiran Mali
                from Nagercoil, Tamil Nadu
                Mar 3, 2018
                Resolved
                Report
                Copy
                Resolved

                Hi,

                When i checked internet banking for my icici account, i got the shock because my account has been debited by smab charges on 21/02/2018-smab chgs jan18 dr. 598.00.

                I didn't get any mail or message regarding smab charges from icici.

                Kindly let me know, what is this smab charges?
                Why did not get any email or message regarding the transaction??
                Apr 4, 2018
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 04, 2018
                ICICI Bank Customer Care's response
                Dear Kiran Mali,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4tf4r) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  O
                  omkark
                  from Tiruchirappalli, Tamil Nadu
                  Mar 3, 2018
                  Report
                  Copy

                  I got a call from the #[protected] saying that they are from icici bank verification department. They told that i have got 4000 rewards lapsed last year worth 8000rs. (I didnt understand how 4000points can worth 8000rs :p). So, the call went like this -

                  Icici fraud: sir, you have 4000reward points lapsed last year worth 8000rs, if you verify your details, you can get that amount.
                  Me: how madam, i have used my debit card for last 3 years for any shopping and i didnt spend so much that i can get 4000points..
                  Icici fraud : no sir, you have used.
                  Me: is it? Ok.
                  Icici fraud: your details pls - name, dob, type of card, card expiry dates?
                  Me: why do you need expiry date madam, these details are in your bank records.
                  Icici fraud: for verification sir.
                  Me: answered all details with my wrong date of birth :p.
                  Icici fraud: well sir, can you tell me your cvv number?
                  Me: why do you need madam?
                  Icici fraud: ofcourse - for verification sir.. You neednot worry sir, i cant use you card until i have your pin number.
                  Me: is it so, can you please send an official mail for this verification process pls?
                  Icici fraud: hmmmmmmm...,,,,,,
                  Me: madam are you thr?
                  Icici fraud: hmm.. Sorry sir, i cant do that until i get all your details..
                  Me: sorry - i cant give you those details until i get a mail.

                  Call gets dis connected,,,

                  Dear icici bank,

                  Please take strict action against these fraudlent calls please,
                  ICICI Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    asmi a nair
                    from Ernakulam, Kerala
                    Mar 3, 2018
                    Report
                    Copy

                    Address: Ernakulam, Kerala, 683579

                    Icici — my a/c is debited with some amount simultaneously 4 times due to the insufficient balance.

                    I have a salary a/c with icici. On[protected] i saw my account is debited with rs. Different amount and gsts twice or 4 times on 3rd march 2018 with the particular"atm/pos decline chg". When i enquired icici and they said this is due to insufficient fund at the other bank's atm. Is it correct? Is is customers problem that the bank atm has no money. What shoudl i do?
                    Please look in to this matter, if the bank is going on with such unethical payments, they will loose their valuable customers.
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chiranjiv Shivalkar
                      from Mumbai, Maharashtra
                      Mar 3, 2018
                      Report
                      Copy

                      Address: Thane, Maharashtra

                      Respected sir/mam.
                      349 deducted through upi my jio app (Bhim app) upi
                      Sir, i am chiranjiv shivalkar
                      Yesterday (2/3/2018) 11.14am i recharge my jio no [protected] through upi my jio app.
                      My bhim upi id=[protected]@upi bhim app id
                      Sir recharge not activated. So plz refund my money.
                      Email id= [protected]@gmail.com.
                      Regards
                      Chiranjiv chandrahas shivalkar
                      +1 photos
                      ICICI Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hemu yasarapu
                        from Manuguru, Telangana
                        Mar 3, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        An amount of rs. 1899/- has been deducted from my icici account for one assist plan on 02/03/2018 without informing it has been renewal and i don't need any kind of plan. Please deactivate this plan and refund my money as soon as possible.

                        Email id : [protected]@gmail.com

                        Message received from one assist plan:

                        Sr[protected]: dear customer, your request for renewal of one assist plan has been completed.

                        Mobile no : [protected]

                        Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!

                        Hemanth yesarapu.
                        Apr 3, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 03, 2018
                        ICICI Bank Customer Care's response
                        Dear Hemu Yasarapu,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jagadees2013
                          from Chennai, Tamil Nadu
                          Mar 3, 2018
                          Report
                          Copy

                          Address: Tiruchirappalli, Tamil Nadu, 620007

                          Sir
                          This is jagadeeswaran p.
                          I have called twice to customer care of icici for email id change, all the emails are landing into incorrect email id ([protected]@gmail.com). I want them on my orig id ([protected]@gmail.com). But every time customer support executive tells me that sir it will update and you won't have this complaint anymore and also you will get a text o[censored]pdating email id, but i didn't get that text nor my problem got resolved. I didn't even got the statement of my credit card on my email id not even on currently registered email id.
                          Kindly do concern about it.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            P_Kumar
                            from Bengaluru, Karnataka
                            Mar 2, 2018
                            Report
                            Copy

                            Address: 560066

                            A couple of months back i was offered a credit card from icici bank. At the time of application i was told that it was a lifetime free card without any joining or annual charges. Later i was asked to pay a joining fee of inr 500 after which i called their customer care and asked them to close my card. They told me that there was nothing to worry and they would replace my card with another card for which i wouldn't have to pay anything. Now the scene is they didn't send any replacement card and every month they send me my card statement which now amounts to ~ inr 2700 with penalties and late fines. I have not made even a single transaction till date and i'm being asked to pay 2700 inr that too when i called customer care and asked to close my card just after one month of joining.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              srinivas koka
                              from Hyderabad, Telangana
                              Mar 2, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              To: banking ombudsman, hyderabad
                              Subject: no proper accounting of my home loan

                              Smt reeny ajit
                              C/o reserve bank of india
                              6-1-56, secretariat road
                              Saifabad, hyderabad-500 004.

                              Dear madam,

                              ? Sub : original home loan account no. Lbhyd[protected] for rs.365000/- dt. 06.11.2004.
                              ? Rescheduled home loan account no. Lbhyd[protected] rs.289865/-
                              Ref: icici bank limited

                              ? With reference to the above i have taken a loan of rs.365000/- in the year 2005
                              ? And i am paying regularly without any default. The above loan was taken in the
                              ? Form of floating rate of interest. All these years the average interest rate charged
                              ? Was 14.73%. Despite my paying highest interest rate my principal deduction was
                              ? Only rs.75135/- only. This was known by me when i rescheduled my loan on jan,
                              2017.
                              My contention is that why my principal deduction is that much low. How can it be
                              ? Possible after 10 years of paying my principal deduction was only rs. 75135/-.

                              I feel stongly that there was an error in calculating my loan account.
                              ? Kindly do the needful in this regard.

                              Thanks & regds,
                              Srinivas koka,
                              Plot no.8, flat no.203,
                              Hardev sai ram apartments,
                              Bharani colony,
                              ? Neredmet, hyderabad -500 094
                              Apr 3, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 03, 2018
                              ICICI Bank Customer Care's response
                              Dear Srinivas koka,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Narayan Chanageri
                                from Mumbai, Maharashtra
                                Mar 2, 2018
                                Report
                                Copy

                                Address: Mumbai City, Maharashtra, 421201

                                I have recharged my jio number on 19.02.2018 on phone or app through my upi id.
                                But amount deducted not credit to relience jio.
                                Now relience sent me mail amount not received. Phone also sent me mail to me payment successful.

                                Details.
                                Ici61a5ccdddfd545f18ecaee3c7c43a2e0
                                Utr[protected].

                                Kindly send the money to my phoneepe account. Or my account.

                                Regards
                                Narayan
                                ICICI Bank customer support has been notified about the posted complaint.
                                My jio recharge not successful but 349 rs deducted please recharge or refund my Money

                                india ideas@icici - Comment #3121736 - Image #0
                                My Jo recharg successful but 349 rs deducted please recharge or refund my Money
                                transaction id[protected]
                                time - 19:36:2018
                                remarks - collect-pay-request

                                india ideas@icici - Comment #3139947 - Image #0
                                Recharge not successful

                                india ideas@icici - Comment #3151928 - Image #0
                                My phone number plz call me

                                india ideas@icici - Comment #3151933 - Image #0
                                Refund my money
                                Not recharge my mobile
                                Transaction ID image
                                Successful image
                                My mobile number
                                [protected]
                                Jio to
                                my mobile number recharge
                                Please

                                india ideas@icici - Comment #3180163 - Image #0
                                My jio recharge not successful but 349 rs deducted please recharge or refund my Money

                                india ideas@icici - Comment #3191113 - Image #0
                                My jio recharge not successful but 349 rs deducted please recharge or refund my Money

                                india ideas@icici - Comment #3191114 - Image #0
                                My transaction not basic not sent send in Mahavitaran

                                india ideas@icici - Comment #3196363 - Image #0
                                Akshay Chaudhari430's reply, Aug 29, 2018
                                Not happy
                                My transaction not being sent in Mahavitaran company please request me my money recent

                                india ideas@icici - Comment #3196365 - Image #0
                                I have recharged 149 rs from bhim app in my hip sim but my balance is debited from my bank account but recharge is not done so please give my 149 rs back

                                india ideas@icici - Comment #3205362 - Image #0
                                I am omprakashrai my Jio reachage not sucsecfull mrp. 149 UPI se

                                india ideas@icici - Comment #3223421 - Image #0
                                I am suhagpatel, I was reacharging my jio balance but recharge was not successful and my money was debited from my SBI account so please kindly requesting you please refund my money
                                My transaction reference number is - PIC[protected]
                                Refund my money

                                refund my money
                                I have recharged 449 via recharge jio online site. I have used UPI as payment mode. The payment was successful to [protected]@icici for 449 rupees but no recharge was not done. 

                                So please refund my money.
                                my jio number is [protected]
                                Date and time is 15/12/2018 01:44:21PM.

                                india ideas@icici - Comment #3299991 - Image #0
                                india ideas@icici - Comment #3299991 - Image #1
                                Helpful
                                Found this helpful?
                                13 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  payalbangde11
                                  from Pune, Maharashtra
                                  Mar 2, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I called helpline number of icici bank and it was asked me to enter my card no and atm pin number.
                                  Well i dint enter that information but whenever i tried connecting customer care that never worked.
                                  My issue is while transferring funds, amount transferred directly without asking me grid values. Why it is happening.
                                  Please revert me back on [protected].
                                  Apr 3, 2018
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 03, 2018
                                  ICICI Bank Customer Care's response
                                  Dear payalbangde11,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    JaiPrakashPrasad
                                    from Bengaluru, Karnataka
                                    Mar 2, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Lucknow, Uttar Pradesh, 226002

                                    I have requested for a personal loan by sending an email to vivek on 13th feb'18 and had asked him to process my loan after 15th of feb'18. He had assured me that this will be done within 2 days, but i did not receive any reply by him or any icici agent. The loan account number is lpluc[protected]. These people (Amit, vivek and yogesh) give reasons that ifscode of your account is not activated so it is taking delay. I am unable to understand why these people are forcefully giving me loan when i have asked for cancellation.

                                    So, i managed the amount from other sources and had send him a mail on 8th feb'18 to cancel my loan request. But, today morning i had received a message stating that - "hello! The cheque for rs. 153178 is deposited in your a/c no 38308466 and same has been presented for clearing on[protected]. For status, sms chqstatus to 5676782."

                                    I have attached the screenshot of whatsapp messages send to amit, vivek and yogesh of icici.

                                    1. Amit khare: [protected]
                                    2. Vivek srivastava: [protected]
                                    3. Yogesh: [protected]
                                    +4 photos
                                    Apr 3, 2018
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 03, 2018
                                    ICICI Bank Customer Care's response
                                    Dear JaiPrakashPrasad,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      rashi1509
                                      from Vidisha, Madhya Pradesh
                                      Mar 2, 2018
                                      Report
                                      Copy

                                      Address: Jaipur, Rajasthan, 302017

                                      Date of incident : 21nd feb 2018

                                      I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

                                      My a/c number:[protected]
                                      One assist id number: sr[protected]
                                      Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
                                      Rashi singh
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vijay_prasan
                                        Mar 2, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        My account has been placed under debit freeze. I have linked my aaddhar card and pan card is already inked. When i call customer care, they ask me to go to the branch. When i go to the branch, they ask me to call the customer care. I have been really fed up now talking to multiple teams. Please tell me the procedure to remove the debit freeze on my account.
                                        Apr 6, 2018
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 06, 2018
                                        ICICI Bank Customer Care's response
                                        Dear Vijay_Prasan,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4tn1e) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit