ICICI Bank Complaints & Reviews

I asked for a foreclosure letter and confirmation letter for list of documents as i want to shift my home loan to another bank. The service request was given personally at the op road branch vadodara on 4/1. I was told within 5 working days it would come to my communication address. After 15 days customer care says we don’t post it collect it from branch. My old father goes to branch and they say we have not even processed the sr.

I was told by the bank i am transferring my loan to that icici will harass us before giving the necessary documents.

What recourse do i have? I am contemplating not paying the emi for this month.

Please help

Arvind

I made a transaction yesterday at 01:32 pm of amount 600.
Amount is debited from my account but not credited to beneficiary account of indian bank.
And i received a message - time out at beneficiary bank amount received to u +2 working days. What is the problem involved in this transaction? Why it is failed?
Amount is emergency for me please resolve it immediately
Trans id:[protected]

There was an amount deduction in my icici bank account - when called the phone banking support team they said the amount was deducted for ecs - for my loan.

I have closed my hdfc personal loan - in the month of september but they deducted money in the month of november - 107 rs, deducted rs.800+ amount in january.

No proper answer is provided by icici phone banking support desk.

Can anyone provide why its happening?

My name was priya the worst costumer care people they are only fraude people plz don't share any details with them .they are only cheaters .I want to pay my credit card payment through debit card. so I call costumer and told . So they told me to enter card number as pin I was put but after 3day s they debeted about through paytm and once again I call so he was taken complaint the fradue transtaion . And told refund amount but no refund and ATM card was block . Once and I call to costumer they are telling no complaints was registered and and that costumer ladies she was manager of fraudulent department no no proper response and cut my call . The worst service from icici bank which I was holding past 6years account . .worst service

Hi. I cancelled my icici fastag in october 2017 as i sold my vehicle. There was a balance of approximately rs 425 left in the tag. Till date neither has the tag been cancelled not has the refund been provided to my account despite countless follow up calls. Every time i get an assurance that my complaint has been escalated but no action is taken. Kindly help. Thanks

Vehicle number is ka05mq44*

I vishal lakhwani would like to discuss about icici bank of kurla west branch my problem is whenever i try to desposit cash in kurla branch of icici bank manager over there always states a statement that out server is not working even the cash deposit machine never works over there we would like to inform you as our account is maintained at icici bank because it's a well known bank to keep customers happy we would request you to please take a action against icici bank kurla branch or you will start loosing customer awaiting your response

Dear sir,

With regards to captioned subject i d ramesh worked as branch sales manager (Grade amii) –icici bank ltd from 12th may 2010 to 11th june 2011. Still my pf as been unclaimed and couldn't know whom to be contacted for my pf to be withdrawn. My emp no is 192855.

Tried sending mails to icici bank for my pf related details but no response at all.

Regards,
D ramesh
[protected]/[protected]

Hi, i have a salary account in icici bank. They deducted rs.1899 from my account without my knowledge. They deducted it for a policy called as "one assist". But they never informed me or asked me regarding this. They just called me and said that they just need to map my details with them. The person who called me never told or asked me that he is asking all the details for any kind of policy. I need my money back.

I have visited the branch where they decline the existence of any ecs/standing instruction in my account.

Visited branch:
Icici bank ltd. - noida - sector 61 branch, supertech shopprix, sector 61, noida, uttar pradesh, 201307
Ifsc code: icic0000253

Deductions are made every month for last 2 years, without a mandate number.
My account number:[protected]

Kindly refund the amount: 750*24

15 no. Of bonds of fv 1000/- each but no one able to inform how to redeem the same.
I am continuously in touch with the icici bank staff but they are clueless how to redeem the same. Please help me immediately.
It is really disappointing to be in such a position that they are not aware of their own products.
Redemption date: 01.01.2018
Email: pratik. [protected]@gmail.com
Mobile: [protected]

I am a icici credit card holder. I am using it for almost 1 year and happy with its services. But last month i was shocked to see the late payment fee of 500 rs on my credit card bill instead of on time payment.

It might be due to late system update as i got many calls for payment even after the payment was done. So i request the bank to please roll back the late payment fees. My details are given below

Name: satyendra pratap singh

account no / application no:[protected]
product/service: credit card
credit card number - [protected]
e-mail address: [protected]@gmail.com
mobile no:[protected]

I am having a problem with imobile android app, i created the 4pin to log into and use the app, the when i try to login to use the service it's showing a "you need to have a savings account to use imobile"... The thing is i have a savings account already registered to my mobile number... Even confirmed it with the bank
... As soon as i press the ok button on the message the screen logsout to the previous 4pin screen... Thus i am unable to use the app, and solution?

Dear sir,
I am narasinga rao k, i made a wrong transaction for fund transfer from abroad to india. I entered wrong last digit of the account number. When i made this wrong transaction, i contacted the local branch manager of hyderabad which is begumpet branch in hyderabad is my local branch. It was happened 2 years ago and i am still sending followup mails and still didn't get any response from them. I contacted customer care and they are asking me to come to local branch and i mentioned them that i am in abroad since 2 year eventhough they are expecting me to come to the local branch and give a paper compliant to them. After i provide the paper complaint to them then they will start sending post to the wrong person to get the approval. 2 years back when i contacted the bank they told me that they will contact the wrong person and send the money back to the actual account but still no improvement.

My a/c no is[protected], oi no hyderabad madhapur branch. I had send all my icici documents including debit card and cheque book also along with a closure letter. But it's still open, and now neither can i use it nor do any modifications. Kindly close my account. And help me get back my balance money. The bank is not responding to my mails. And since it's linked with my gas subsidy, the money is getting transferred there. Please help.

Sir i recharged my number [protected] as on 12/1/2018 as of 399 rupees by my jio payment app option upi, as through pay upi app, as it is not showing in recharge statement in my jio app as rupees debited through upi app as recharged is not successful as it is payment on [protected]@icici through upi app as pay app. Collect pay request paid to india [protected]@icici 349 rupees to my bank account.

On 18th january 2018, 10:03 pm
Upi transaction was successful but payment gateway does not made
Recharge, and my amount is debited from my account.

Phonepe customer care said that the transaction was successful but jio customer care said the recharge was initiated but they haven't received any amount.
The amount was rs. 448.00

Through phonepe
Upi id - [protected]@ybl

Mob no - [protected]
Email - [protected]@gmail.com

Refund my money my acc no
Sbi [protected]
Prasanta pal

On 12\01\2018 at 11.03pm i was recharged my jio no.[protected] of RS.399. throught upi payment, amount has been debited from my account. and recharged was declined . but amount not refunded to my account till 18.01.2018.
pleas do the needful obligation.
and geting feedback early as soon as possible

regards,
ganesh
[protected]
[protected]@gmail.com

Subject remark display against charges of rs. 354/- and i don't understand what is it for?

By searching on internet i come to know that it for some my money services which i never request to open, in fact i come to know about this service after i search for this remark on internet.

Now my complaint is i don't know how to get back this money.

Icici don't allow me to log this kind of complaint on my bank account.

Please help!

Thanks you!

Dear sir/madam
I have account/credit card in icici bank (Kolkata branch) for last 8 years and i reside in guwahati. For my visa work i needed bank statement for last three month with stamp and signature, when i requested the service at howrah branch (Salkia) the bank manger mr sibu ghosh refused the service with very poor behaviour and said that i need to do the same from kolkata branch myself, in the whole episode i am loosing vital time. Also to mentioned that bank even refused to provide me the print of the bank statement.

I am holding icici bond which got expired on november 2017. But still i have not received any communication how to do the redemption. I have sent letter to 3i infotech for my address change and sending redemption form but still there is no reply. I want to know how i can get my money back. I also have checked at my old address but there is no communication received.

Regadrs
Bikash singhi
Cell:[protected]