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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank reviews & complaints page 616

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N
niks_sharma87
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blunder made by icici bank

Hi all,

I would like to share you all the blunders made by icici bank on my savings account. Firstly icici reissued the new debit card & before i would receive the newer issued card, they blocked my current card which left in a panic situation specially when i was in hospital & wasn't able to make payments of the ongoing treatment. Then i gave a call to their customer care which in turns came as the ugliest & worst thing happened...
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Address:742103

Dear sir,
I inform to you that icici only vimal vaatsalya bonds
Money multiplier bond-private placement series r/bpn/99/1

Distinctive no (S).[protected], bond holder no.0000001, certificate no-4615

Status in respect above bond no which was issued on[protected] and redemption date[protected].
Please advise the position at following address.

Totan kundu
92, pound road,...
+2 photos
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V
Vipul 1
from Morjim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nfs cash/wd without my knowledge

Rs580 were deducted from my bank account without my knowledge. I got to know this when i printed my mini statement. Incidents like this are not acceptable as it has caused a lot of inconvenience. Being a student away from and facing such situations causes a lot of problems. On 30th december when again i made a transaction a nfs cash withdrawal was made of rs 635 but could not proceed because of insufficient balance. Please look into the matter...
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P
prabani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

500 rs with color shades

Address:560017

Today afternoon i withdrew 9 thousands rupees from icici atm (Thippasandra, bangalore.) coz this was atm nearest to the shop i was purchasing.

All the notes dispensed were 500 rs and one of them has yellow color shades on it and also i opted for "no print receipt".
I tried to exchange with the shop keeper, but he advices bank has stopped accepting the color shaded notes. I dont understand, then how come atm can dispense...
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S
sonaliP27
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank imps transfer-timed out, money debited

I transferred rs 12000 through imps on 30th december 2017 at 9.57 am from icici a/c to the abhyudaya co-operative bank bank a/c.

Transaction ref:[protected].

The amount did not get credited to the beneficiary account.

But i got a message that said

"dear customer, imps txn ref[protected] for rs.12, 000.00 is timed out at beneficiary bank on 30-dec-2017 9:57:58. Txn status will...
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R
from Jind, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake demat charges

Address:Kurukshetra, Haryana, 136132

Hello icici bank,
An amount of rs 826 have been deducted from my account. Can you please explain why these charges are deducted from my account even though i had never used this account?
Also i i was told by your executive that this account will cost nothing in lifetime.
"dmc/[protected] dp chgs till nov-17"

From,
Rohit singal,
[protected]...
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L
liujh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my debit card authentication has been disabled

Address:Aligarh, Uttar Pradesh, 202001

Tried to transfer some money to other bank account through neft and in the end of the procedure it asked me to enter grid values, which i did correctly but for some stupid reason it was showing me this msg "your grid card authentication has been disabled, call our 24 hour customer care centre and ask to enable grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. Then i tried...
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A
Afaquddin Maqsood
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dp chgs nov -2017

Website:www.icicibank.com

I am afaquddin maqsood and my account no is[protected].
I saw in transaction history rs 826 has been deducted from my account as dp charges nov 2017.
I do not have a demat account at icici then how come money gets deducted for it that too without any notification or confirmation. It is highly unacceptable behaviour and icici needs to be more transparent and honest to the customers.

Kindly revert back the money...
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S
Santana Krishnan
from Chennai, Tamil Nadu
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dcardfee2981nov17-oct18

Address:Chennai, Tamil Nadu, 600099

I am the a/c holder of icici bank for the last 7 yrs. Now they have charged ₹ 588.82 under this category dcardfee2981nov17-oct18
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything...
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M
montee maheshwari
from Chennai, Tamil Nadu
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savings-account-details-ac-no-060701003196

Address:Chennai, Tamil Nadu, 600058

I have opened a savings account and submitted the documents on 20th nov 2017 along with a cheque of rs 10500. I was charged for rs 581 on dec 4th and when i enquired they said that you have opted for expression debit card and thay have charged for the same. I told them that i have not opted for the same and also checked with the executive mr manoj and also the branch manager sasikala to show me the proof that i have opted for expression debit...
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V
venk52lion
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card recovery agent

From past 1 week one person by name bharath is calling all my relatives and friends telling as to i have defaulted on icici credit card payment and they have signed as reference during my credit card application and now they have to pay the money. He along with one lady repeatedly calling all my cousins, friends and my wife too. Calls are coming from number [protected]...
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A
AnkPa
from Morjim, Goa
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atmdec chg please solve

Address:411057
Website:infinity.icicibank.com

Hi all,

I am having my salary account in icici bank. But a few days back 29.50 rs/- were deducted twice from my salary account and when i looked into my mini statement it was described under "atmdec chg" and "posdec chg". And when i tried to explore it over the internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge the customer...
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S
Sanjaykr319
from Noida, Uttar Pradesh
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unable to check the status

Address:New Delhi, Delhi, 110059

I've applied for an icici credit card 20 days ago. Till date, i can't check the application status online. Neither the bank representative contacted me again, all documents collected. I have received a call for verification 18 days before, my application number is a[protected]. I am very disappointed due to processing the credit card. Very bad experiences with very bad services. I don't know what happened to my application, there is no status...
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S
Satishkumar0111
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card limit not modified

Address:Bangalore, Karnataka, 560102

When applied for a credit card was informed that the credit limit of my card will be upto 1.25 lac later when the card was recieved found the credit limit was 15000 and later when called to customer care they informed that the issue will be taken care and manager will call me within 2 days and there was no response dropped a mail to all the email id and still there was no response from them...
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S
sooraj777
from Bengaluru, Karnataka
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transferred money to wrong icici account

Address:Bangalore, Karnataka, 560100

Dear team,

I have attempted to transfer fund to my icici account number[protected]. But instead of it i have wrongly tranfered an amount of 2520 qar (Qatar riyal)- to the account number[protected]. The account details of fund transferred are given below for your reference. The amount was transferred on 22nd decemeber 2017.
I request you to review and reverse the erroneous made transfer. Please let me know if...
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D
darpan S
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online fund transfer to wrong beneficiary account in icici bank

Dear team,

This is in regards to online fund transfer of rs. 15, 000/- from my savings a/c no.[protected] mistakenly transferred into icici a/c. No[protected].
I am contacting customer care and they are not helping me on this. I have sent the application to my base branch. I have also submitted the grievance through icici grievance link

https://infinity.icicibank.co.in/web/ComplaintsAndCompliments/Grievance_Form_L1....br...
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Muzammil Baig
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my account is debit freeze

Address:Bangalore, Karnataka, 560051

I have submitted my kyc documents on 18th dec. On the same day i got a mail that my address and adhar is updated and it was told that with in 4 working days my account will be unfreezed. I have been to bank more than 2 times now it is told that kyc request is processed sucsusfully but my account is still debit frozen. Because of this i could not able use icici net banking even my card is block i am not able to draw my own money. I went to...
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Sujirsv
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducted the money without my knowledge

Address:Bangalore, Karnataka, 560025

I am the a/c holder of icici bank from last 2 years
Now they have charged 588.82rs under this category dcardfee3048dec17-nov18+gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do...
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Prithviraj Hodmani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank change of mobile number

Dear concerned,

I am an icici customer for the last 5 plus years and i moved to the us about 2 months ago, i cannot pay my bills because i cannot get the otp number. My india mobile number is no longer exists. I need to update my us mobile number, but i cannot do this online. Its depressing to see that customers at international locations were not thought of when implementing otp. Please somebody help me to get my us phone...
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Shruti Nandanwar
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

check not cleared

Address:Nagpur, Maharashtra, 440008

Sir/madam,
I am shruti nandanwar. I have account in your bank. I have already deposit my cheque at your atm icici bank in the cheque receiving box, at icici ca road branch nagpur.
It was very surprising to saw that till today my cheque is not cleared. I submit my check on friday 22nd december 2017.
Its my humble request to guide me what should i do. Its not my fault, so kindly advise me how should i avoid the unnecessary...
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