ICICI Bank Complaints & Reviews

Address: 600053

Website: www.icicibank.com

My icici saving account[protected] has been debited rs. 11.80 on 11jan2018 for surcharge mcc 5541 dated 08-jan-2018. What kind of surcharge is this?

I used my debit card for purchasing fuel on petrol pump on 08-jan-2018. Our government is promoting cashless transaction and this bank named icici bank is charging for going cashless at petrol pump. Icici bank is discouraging customers to use debit card and going cashless at petrol pump.

+1 photos

Feb 13, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jan 06, 2018

Satyendra Sureliya's response Sir i want to noc of my two wheeler bike GJ-5 EL-8273

Verified Support

Jan 13, 2018

ICICI Bank Customer Care's response Dear Customer(mohanraj2208),

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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H

Harsh kumar Agarwal

from Agra, Uttar Pradesh

Jan 12, 2018

On 6 jan, 2018 i made a payment of ₹1040 through upi to [protected]@icici as an insurance premium but the payment is not received by the company they said but from my side payment is deducted so i want refund of my money as no amount credited to my account till now.
My email address is [protected]@gmail.com
Name harsh kumar Agarwal

icici bank icici bank surcharge dt:08/01/18 mcc 5541 - Comment #2972444 - Image #0

icici bank icici bank surcharge dt:08/01/18 mcc 5541 - Comment #2972444 - Image #1

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S

Satyendra Sureliya

from Visnagar, Gujarat

Jan 12, 2018

Sir i want to noc of my two wheeler bike GJ-5 EL-8273

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S

Siddharth Kharola

from Mumbai, Maharashtra

Jan 12, 2018

I have mistakenly blocked my gift card. Kindly let me know the procedure o[censored]nblocking it. I am unable to reach any customer service agent.

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Address: Bhojpur, Bihar, 802301

Money deducted without recharge success
Sir,
I tried to recharge my jio number with 349 through www.jio.com - quick recharge, but payment through bhim upi transaction money was sent to [protected]@icici and recharge was not successful but money deducted from my account.
So, please refund my money back to my account sir.
My bhim upi is [protected]@upi

Feb 13, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2018

ICICI Bank Customer Care's response Dear Customer (guptamk),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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B

balakrishna412

from Hyderabad, Telangana

Jan 12, 2018

I have recharged my jio no. By upi in jio app through [protected]@icici the amount 349/- was deducted but recharge is not done yet.. please refund my money or recharge my jio no.

jio recharge solved 349 - Comment #2972511 - Image #0

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Y

yarannaidu

from Hyderabad, Telangana

Jan 12, 2018

I did not receive any credit card but amount is auto debiting since 3 months from my ICICI savings account. Can you please stop the service quickly.

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D

Deepak Kandoi

from Kolkata, West Bengal

Jan 12, 2018

Dear Sir,

My Folio No. is 0000472 in which I am holding 103 such bonds. Please guide me the procedure through which I can get the Maturity amount due on 1st January 2018.
Please reply as soon as possible.

Several emails and calls bieng made. No response yet!

Name - Deepak Kumar Kandoi
Mob: [protected]
email - [protected]@gmail.com

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N

naman rusia

from Bengaluru, Karnataka

Jan 12, 2018

How to submit my matured above bond for redumption
Face value -Rs -1000.00
Certificate NO-13770
Maturity date -01.01.2018
SANTOSH KUMAR GUPTA
V-219 Concorde Silicon Vaiiey
Bengaluru -560100
Mob-[protected]

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P

People Channel

from Tiruchengode, Tamil Nadu

Jan 12, 2018

My account is debited without my permission can you resolbe

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D

Dolphin Tech

from Hyderabad, Telangana

Jan 13, 2018

Dear Sir,

EDC machine is not working

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Respected sir/madam,
On 7/1/18, i tried to recharge my jio no. By using bhim app. & i received a collect pay request from [protected]@icici, to which i responded & my account got debited of 499/- rs but recharge failed. Jio customer care told me that they have not received the amount. I made a query at contact. [protected]@npci & received mail from them on 10/1/2018 stating "as per our records funds has been credited to merchant account (Icici bank), kindly check with the merchant & update the status". I am not a icici bank customer & not able to contact them though tried my utmost. Kindly, help me to get the refund. My transaction id is[protected].
Regards
Prabhdeep singh

+1 photos

Feb 15, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2018

ICICI Bank Customer Care's response Dear Prabhdeep Singh,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4plf2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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P

Prabhat Sen phenomenal

from Mundi, Madhya Pradesh

Jan 12, 2018

I have done my jio recharge via UPI transaction id[protected] of 349 but i didn't get recharge on my jio number [protected] . And amount debited from my account.

account deducted in spite of failed transaction - Comment #2972521 - Image #0

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S

sirajahmad19

from Dirba, Punjab

Jan 12, 2018

Hi,
I don't have demat account with icici bank but an amount Rs 699 have been deducted from my account as DP charges till Nov. 2017. Even no message before or after deducting this amount have been sent. This is unacceptable and I want refund.

Siraj Ahmad
Contact no [protected]
Account No.[protected]

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S

Santosh 5

from Barddhaman, West Bengal

Jan 12, 2018

Hii Dear,
Am santosh sethi Kindly refund my money Rs 399 account number [protected] Ifsc code : sbin0006123.
Due to wrongly send .

Upi code: [protected]@ybl

Regards
Santosh sethi
ODISHA [protected]

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P

Prafullporwal

from Saraipali, Chhattisgarh

Jan 13, 2018

https://youtu.be/JflahF6ptmM
Copy this link and watch the video this may help you
I got my refund

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Address: 110053

My bank account without my information debited 3100+5800 rs from your side, customer care said that this amount be blocked against ur credit card outstanding, but i pay credit card amount 13000.00 rs on your branch videocon tower last 15 year ago.

This matter i mail to icicibank and they reply me

Dear mr. Singh
Greetings from icici bank.
This complaint is critical in nature, it cannot be processed through an e-mail from personal e-mail id which is not registered on your credit card account.

Jan 16, 2018

Complaint marked as Resolved

company not reply me setisy answer and dont tell me fund credited or not whom debited

ICICI Bank customer support has been notified about the posted complaint.

Jan 12, 2018

Updated by Rise Wallpaper last sixteen year ago i use icicibank credit card amount 18000.00 rs and i pay 13000.00 on the year 2002 approx, till time last two month ago i open saving account in icicibank they debit saving account 8000.00 rs without my information

Verified Support

Jan 12, 2018

ICICI Bank Customer Care's response Dear Rise Wallpaper,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4pj0y) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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R

Rise Wallpaper

from Delhi, Delhi

Jan 12, 2018

i mailed u last three days ago this concern my saving bank regietered mail id ([protected][protected]@gmail.com) . reply your side

Dear Mr. Singh
Greetings from ICICI Bank.
This complaint is critical in nature, it cannot be processed through an e-mail from personal e-mail ID which is not registered on your credit card account

my bank account no.[protected]
my name Vikram singh
pan no. AYNPS5749P
phone no . [protected]
registerd mail id . [protected][protected]@gmail.com

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Address: Satna, Madhya Pradesh, 485771

Website: [email protected]

Money is deducted but still not recharged
Sir,
I have done the recharge of 449 rupees from my jio number [protected], i tried to recharge, but payment through phone pe upi transaction money was sent to ([protected]@icici) on 11 jan 2018 at 5:51pm using [protected]@ybl and recharge was successful, it shows transaction successful but still not recharged please refund my amount.

Transaction id :
Icic711e49cf5584dac83ace16db1d0593e

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Feb 15, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2018

ICICI Bank Customer Care's response Dear Bhailal Prajapati,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Sir i recharge my jio number [protected] a sum of 51 rs through phone pe upi my money deduct as per request by [protected]@icici but didn't reflect of successful recharge.. Phone pe said money went to the [protected]@icici.. So plz refund or recharge my money i wait for a month but nothing happened. Plz condider my issue.
Transction id[protected]
Transaction date 17.12.2017

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Feb 13, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2018

ICICI Bank Customer Care's response Dear Deepak Palei,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra

I have one no. Icici only vimal vaatsalya bond, whose details are given below -
Bondholder no. 0000001
Certificate no. 60076
No. Of bond - one.
Distinctive nos.[protected]

Redemption date was 01.01.2018, but till now i have yet to received any notification from your end rgarding the redemption process.
Kindly inform me the process & address to submit the bond.

Dipankar pal
Vill - bankra, napitpara,
P. O. - bankra
Dist. - howrah
Pin - 711403
Mobile - [protected]
Email - [protected]@gmail.com

Feb 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

ICICI Bank Customer Care's response Dear dipankarpal,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Bhailal Prajapati

from Rajgarh, Madhya Pradesh

Jan 11, 2018

Money is deducted but still not recharged
Sir,
I have done the recharge of 449 rupees from my jio number [protected], I tried to recharge, but payment through PHONE PE UPI transaction money was sent to ( [protected]@icici ) on 11 JAN 2018 at 5:51pm using [protected]@ybl and recharge was successful, it shows transaction successful but still not recharged please refund my amount .

TRANSACTION ID :::
ICIc711e49cf5584dac83ace16db1d0593e

icici only vimal vaatsalya bond's redemption - Comment #2971889 - Image #0

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Hi there, i paid rs 399 to [protected]@icici dated: 10th january, at 22:04:33, transaction id:[protected], my money got deducted from my bank account but no recharge was done in my jio number!
I want my money back! Please refund it as soon as possible!

I am even attaching a screenshot as a proof for my payment, i want the refund of my money to [protected]@upi as soon as possible!

+1 photos

Jan 18, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jan 11, 2018

Updated by jason_blake Hi there, i paid rs 399 to [protected]@icici dated: 10th january, at 22:04:33, transaction id:[protected], my money got deducted from my bank account but no recharge was done in my jio number!
I want my money back! Please refund it as soon as possible!

Verified Support

Jan 12, 2018

ICICI Bank Customer Care's response DearJason_blake,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4pj2c) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Dharwad, Karnataka, 580003

While recharging my jio prepaid mobile through my jioapp. I was asked to choose mode of payment.I choosed upi instead of debit card .When I clicked upi it asked me my vpa (virtual payment address).After I typed my vpa it asked me to login my upi app.when I logged into upi app I found one notification requesting Rs349/- from [protected]@icici, when I transferred Rs349/-, amount was deducted from my bank account, but I didn't get any messages for recharge and my phone is not recharged.
When I contacted Jio customer care along with transaction Id they are saying they have not received the payment.

Upi transaction id:[protected]
Google transaction id: CxxxxxxxxbJDw

ICICI Bank customer support has been notified about the posted complaint.

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Address: Lucknow, Uttar Pradesh, 226004

I took Used Car Loan from ICICI Bank and I was promised by manager that Rate of Interest would be 12%.

Several times I had called her and asked her to send me all details regarding loan (SCREENSHOT ATTACHED).But today when I received message from ICICI bank that EMI of Rs.39345 would fall on 15th January 2018.On calculating its 13%.

Now again I called her, she said loan is sanctioned, nothing can be done now.

What a wrecked service.This is first I borrowed from ICICI bank and would be last time.

BEST BANKS YOU CAN TAKE LOAN : SBI< Punjab Housing Finance Ltd.

Never ever get trapped in false web of ICICI BANK.Its cheat.

My number [protected], [protected]

Thanks

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ICICI Bank customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411033

I got a call from sales executive from someone she told me you will get life time free card which is coral credit card. She asked me take card and i took card before 1 year and now icici applied some annual charges and interest against that charges so it became amount 5000 something and now asking me to settle with 1000 rs.
What is this?
If your sales executive doing commitment for lifetime fee then why they charged 500 and now asking for interest on annual service fee.

Annual service fee is fee applied by you, this is not something like i bought or i withdrawn amount.. How can you apply charges for annual service fee and its interest.

At least stick on commitment.. Icici is not small bank, bohot farak padta he..
Choti choti commitments ka and complaints ka bhi

My mobile number is [protected].
Email id : [protected]@gmail.com

ICICI Bank customer support has been notified about the posted complaint.

Jan 11, 2018

Updated by prashant chittam just now i got a call from number [protected] and asking me about account balance and debit card details.
and said we will resolve your complaint. you have to pay 10rs. for it.

as well as got email from id : [protected]@gmail.com

he asked me my account balance.

please take care of this type of call..

Jan 16, 2018

Updated by prashant chittam Please resolve my complaint as soon as possible.. after complaining also they havent noticed about anything and called me again.

Jan 17, 2018

Updated by prashant chittam ITS 7 DAYS NOW, PROBLEM DOESNT RESOLVED ...

May 17, 2018

Updated by prashant chittam you cant resolve the problem... i know .. you can just promote, you cant solve the problem that is why you cant be a best brand in india...

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Address: Salem, Tamil Nadu, 636503

Sir, i am recharge for jio mobile number [protected] on 10.01.18 recharge failed via [protected]@icici 10.01.2018 8.00 am. On that transaction amount debited from my account but recharge failed. Please verify my transaction and refund immediately to my bank account. Please verify this transaction quickly as soon as possible. I eagerly waiting for refund.
Thank you

ICICI Bank customer support has been notified about the posted complaint.

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This is to place on record that i have an account with the post office and i had gone to withdraw money on 10.01.2018 at 19:15. I withdrew 6000 from icici - new ramalayam branch and however i did not receive the amount (Reference: txn no:9213). However to my utter dismay, i got a message on my phone stating that an amount of 6000 has been debited from my account. Kindly make sure the amount gets credited back into my account.

ICICI Bank customer support has been notified about the posted complaint.

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Pavitra Warrier

from Mavelikara, Kerala

Jan 13, 2018

till now nothing has been done

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Address: Chennai, Tamil Nadu

Website: indiaideas@icici

I was making jio dhana dhana dhan recharge offer online payment on 09/1/2018. I was asked to choose mode of payment. I choosed upi instead of debit card. When i clicked upi it asked me my vpa which is virtual payment address. After i typed my vpa it asked me to login my upi app. Phone pe app when i logged into upi app i found one notification requesting rs 399 which was my recharge amount. It was indiaideas @icici, when i transferred 399rs, amount was deducted from my account, but i didn't get any messages from jio care and my bill payment is not done. So please refund my amount

+1 photos

Jan 13, 2018

Complaint marked as Resolved

I was making Jio dhana dhana dhan recharge offer online payment on 09/1/2018 .I was asked to choose mode of payment.I choosed upi instead of debit card .When I clicked upi it asked me my vpa which is virtual payment address.After I typed my vpa it asked me to login my upi app.phone pe app when I logged into upi app I found one notification requesting rs 399 which was my recharge amount.It was indiaideas @icici, when I transferred 399rs, amount was deducted from my account, but I didn't get any messages from Jio care and my bill payment is not done.so please refund my amount

ICICI Bank customer support has been notified about the posted complaint.

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Website: icicibank.com

I am a customer of icici bank. I have my savings account. I had kept more than one fixed deposits. My fd (No[protected] has been marked lien illegally.

I owe the bank absolutely nothing. Bank is unlawfully marked my fd as lien without informing me which is totally illegal. I need to premature close my fd as i have already issued cheques to some one which can be bounced as i am unable to transfer to the concern person.

There is no reason - logical or otherwise - to slap a lien or lein - that too without informing me by phone or email or letter directly or through my dedicated

Feb 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

ICICI Bank Customer Care's response Dear shashi_satvik,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Tiruvarur, Tamil Nadu

Debit freeze my savings account without intimation, even though already pan card and aadhaar card already updated.

I affected bajaj finserv ecs on 05th every months, i paid bajaj finserv ecs amount with bounce charges rs 3280 (Rs 450 cheque bounce charges)

I have bajaj finserv receipt, how to resolve above matter? Whom i contact? How to get my hard earned money back?

Please advise

Feb 25, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

ICICI Bank Customer Care's response Dear zubairalimuhsin,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4pf1h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: New Delhi, Delhi, 110062

On 10- JAN- 2018 time 4:50pm, i recharged my jio number [protected] with ₹349 (Actual ₹399, ₹50 voucher was applied) on myjio app via upi payments system to address [protected]@icici but recharge was unsuccessful. But the amount of ₹349 was deducted from my bank account! My transaction id is " P1801101649562188902035 " and UID "[protected] ", my upi id is [protected]@ybl and even i have enclosed a screenshot of successful payment.
Dear icici, its been so much and i haven't got my refund. I tried calling jio executives but they said to contact you. I want my refund as soon as possible.

+1 photos

Feb 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

ICICI Bank Customer Care's response Dear Urzsantosh,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Jan 11, 2018

Updated by Urzsantosh please revert my money in my account asap!!

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Address: Kolkata, West Bengal

Esteemed Sir/ Madam,
This is an earnest plea for renewing my terminated gift card, which was validated on December, 2016 and elapsed last year in the month of November.
Owing to a grave and unavoidable circumstance, I could not re-issue it within the said date. As such, I could not utilize a single penny from the card up to the present date.
Thus, having presented the grievous distress of mine before you, I make a solemn appeal to you to kindly suggest a solution to my grim concern and relieve me of my severe anxiety by doing the needful at your earliest possible convenience. It would be an extremely supportive assistance on your part is you kindly address my woe.

ICICI Bank customer support has been notified about the posted complaint.

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ajit brahma

from Guwahati, Assam

Jul 7, 2021

Although my request was post on[protected] till date the issue is not addressed.

Kindly help.

Details placed below:

Re: Reference ID - 000V4aGD4K64MW3X:Subject: Prepaid cards not being accepted with validity period
Inbox

[protected]@icicibank.com
Sun, Jun 27, 12:31 AM (10 days ago)
to me

Dear Customer,

Hope you and your loved ones are healthy and safe.

Thank you for writing to ICICI Bank. We acknowledge the receipt of your communication.

We will attend and revert to your email in 2 business days.

For iMobile app:

SMS iMobile to 5676766 from your registered mobile number. You will receive an SMS with the URL. Click on the URL and download the application.

ICICI Bank is now available on WhatsApp. You can avail of services like Account Balance, Block/unblock card, know your Credit Card limit, Instant Loans and many more at your fingertips. Type HI and send to ICICI Bank WhatsApp Banking number[protected] and enroll now.

Sincerely,

Customer Service Team
ICICI Bank Limited

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Recharge not successful but amount was deducted from my account
I recharged my jio number [protected] with 409 through jio app but payment done through bhim upi transaction.
My money was sent to [protected]@icici.. And recharge transaction was not successful but my money deducted from my account.
So, please sir, refund my money to my account.
Upi bhim - [protected]@upi.

Transaction date 7-january-2018 and time 19:52

Sir, please refund my money immediately

Feb 13, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

ICICI Bank Customer Care's response Dear Vits Marabde,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: New Delhi, Delhi

I am working in reserve bank of india, and transferred from rbi belapur to rbi new delhi, hence i want to change my billing address/communication address. I am enclosing latest mtnl bill copy. Please edit my billing and communication address.
New address: hari babu varshney
Flat no. Rb 94, rbi staff colony, sector-6
R k puram, new delhi
Pin 110022

Feb 10, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

ICICI Bank Customer Care's response Dear Customer (hbvarshney),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 616

icici bank icici bank surcharge dt:08/01/18 mcc 5541

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jio recharge solved 349

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account deducted in spite of failed transaction

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debiting my saving account fund without my information

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money is deducted but still not recharged

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money deducted but no successful recharge..

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icici only vimal vaatsalya bond's redemption

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money deducted, but jio recharge not done

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amount deducted from account but recharge didn't happen

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used car loan fraud by icici bank

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credit card false commitment of sales executive and extra charges

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recharge failed amount deducted

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non disbursal of money from icici atm

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recharge is not successful.

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icici bank has marked my fd (643413003753) as lien unlawfully.

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debit freeze my savings account without notification

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recharge was unsuccessful. but the amount of 349 was deducted from my bank account!

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renewal of expired gift card

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about deduct balance

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change of communication and billing address in icici credit card

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