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ICICI Bank Complaints & Reviews

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Last updated Mar 31, 2024
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ICICI Bank reviews & complaints page 643

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S
Srinivasaraju King
from Hyderabad, Telangana
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credit card not received till on date

Address:Hyderabad, Andhra Pradesh, 502030

I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application..

K Srinivasa raju,
[protected]....
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B
boobalaninfo
from Chennai, Tamil Nadu
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deducting amount of rs.23.60 for each transaction

Address:631002

Icici bank certainly started deducting additional amount of rs.23.60 for each atm transaction without any prior email/sms notifications. It's happened twice in my case. (20/10/17, 21/10/17);

When i make a call to customer care, they were telling me that i was exceeding the 3 atm transactions in a month. But they were not intimating such a message through email/sms before as like citi or sbi banks.

So i request...
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Address:Faridabad, Haryana, 121005
Website:indialends app

Dear icici

This is to say that i am icici bank a/c holder in my nearest branch having ifsc code - icic 0001025 in faridabad near tikona park all most 4 yrs. Old. Initially it was saving a/c which later changed in salary a/c. I have a credit card of sbi which im using properly and re-paying at regular time but i cant afford to have any other banks credit card due to my poor cibil score i. E. 604 which is not good. This is because...
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A
Ashwani Kumar Nagpal
from Agra, Uttar Pradesh
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for redemption of my icici limited tax saving bond-032001-tsb-one

Address:Mumbai City, Maharashtra

I have sent letter as reproduced below but i have not received any reply even after more than month has elapsed. Therefore request intervention please.



Sep 11, 2017

3-i, infotech limited,
Tower – 5, 3rd floor,
International infotech park,
Vashi station complex,
Vashi,
Navi mumbai, pin - 400703

Subject: request for redemption of my icici...
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D
dhiliprajca
from Chennai, Tamil Nadu
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amount debited

Address:Chennai, Tamil Nadu

I have a demat account in icici bank for 2 years now. When i checked my bank transactions and i found that there is one debit transaction '[protected] dp chgs till may-17' — inr 805.04'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile...
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R
Ravitejak1
from Mumbai, Maharashtra
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received wrong credit card

I got a call from icici executive who explaned about coral card benfits and delivered the platinum chip card which i don't want to use. How to cancel or reject this card. I tried calling customer care many times which is of no use.

Please resolve this as soon as possible.

Kindly contact on below contact numbers.

Raviteja koti
[protected]
[protected]...
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C
choton18
from Rajmahal, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loss of money

Hello,

My name is souvik mandal. I had done transaction from phonepe app to recharge of rs.399 on my number on 18 october 2017. The transaction was successfull but recharge is not yet done on my number. I contacted to phonepe support team also but they said payment is done to indiaideas so i need to contact you people. Please tell me why this happened and return my money as soon as possible. The ici97d8ca3fbcc14bd08f1ea2322a24ecd4...
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D
Dhana YN
from Bengaluru, Karnataka
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mistakenly transferred money from my account to unknown person

Dear Team,

I had mistakenly Trasferd Money from my account to Unknown Person.Please refer below chain mail.

Bank transaction Id[protected]
Bank Account Number[protected]
Bank IFSC Code-ICIC0006254
Amount-Rs.5000/-
Date-06-Oct-2017

Please do needful.

Regards,
Dhana

[protected] Forwarded message[protected]
From: Payzapp...
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R
Raghunadhacharyulu Pallerlamudi
from Bengaluru, Karnataka
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recharge of jio number

I have recharged my jio number [protected] through jio app using icici upi on 17.10.17 for rs.399 at about 9.42 am.
The amount debited from my bank account in favour [protected]@icici. But recharge not done.
When contacted jio they told that they have not received any request or money.

The bank authority confirmed that payment made to [protected]@icici.

Who is responsible for my money. Jio or [protected]@icici....
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S
Soumya Biswal
from Ingraj Bazar, West Bengal
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icici credit card fraud (complaint no-sr500554526, sr501561877)

Address:713325

Icici credit card fraud

I got a call on 14/10/2017 from a person (Female) mobile no-[protected], stating they are calling from icici bank and she asked me if i received my credit card statement at present address or not. I said no. She immediately responded that i will be received the statement in a week at my present address. Then she verified my credit card 16 digit number and my address details and asked me to talk his senior....
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R
Roshan James Mathew
from Pune, Maharashtra
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cashback concern not resolved

Respected official,
I am a genuine customer of your esteemed bank service. I had made a transaction on the 7th of october 2015 on shopclues.com using your netbanking option expecting a 10% cash back as per the offer.

According to your biggest thank you sale hosted between 5th to the 10th of october 2015 by shopclues, i was supposed to receive a 10% cashback since i had used my icici bank net banking account for payment....
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S
suhaib anzer
from Cherthala, Kerala
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credit card status not received

Address:600001

Dear team,

The documents collected from me 3 weeks ago but till now there is no status or call given on the processing of credit card.

I called the tele caller who pitched the credit card product to me but she is not responding properly and disconnecting the my call while talking with her and no proper response. This is the that tele caller number - [protected].

Kindly take immediate action against...
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S
Swapan Banerjee
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to know the status of money multiplier bond - 0799 - mmb - two

Address:500050

Shall be extremely obliged if you could kindly update and appraise me the status of the following unsecured reedemable bond (S) in the nature of debenture (S) - money multiplier bond - 0799 - mmb - two
Option - ii issue price per bond (Rs) 5, 400/- deemed date of allotment[protected], face value per bond (Rs) 50, 000/- redemption date 25.07.2018
Bond holder no 6205-332, certificate no. 5350, in the name of indrani banerjee,...
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S
Subina29
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my last issue of not being able to update my phone number in my netbanking account remains unresolved

Address:Kolkata, West Bengal
Website:www.icicibank.com

My last complaint remains unresolved. I don't understand how can someone just come by, read it and mark it as resolved without having taken any action. Merely notifying the customer support does not resolve the issue. The customer support need to call or mail the account holder and address the issue, find a solution to it. That's what is meant by the term "resolved", i believe. I am unable to update my phone number in my net banking account....
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Address:Bangalore, Karnataka

Hello to you all,

I am a customer of icici bank since 2001 (My infosys salary account). I purchased a property in bangalore on 2005 with the help of the icici bank home loan. Thank you icici bank. I moved out of india in 2004 and being living abroad since then (Uk, south africa and presently canada.)

Last year i planned to purchase a house in canada and applied for a top-up loan from icici bank on may 2016....
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E
Er Rajesh Kumar
from Vikasnagar, Uttarakhand
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regarding refund of jio recharge money

Address:Haridwar, Uttarakhand, 249402
Website:indiaideas@icici

Sir, I tried my jio recharge on 12.06 PM on 13 October 2017 from my jio apps and I chose to pay through UPI address([protected]@ybl) then they sent me a link, then I clicked on that link and my phonepe opened to pay and then I paid 399 to [protected]@icici .this amount deducted from my account but not activate my jio recharge. please only refund my money to my above UPI address [protected]@ybl or my SBI account [protected] because I did my recharge...
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P
pratima.padhy
from Bengaluru, Karnataka
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icici bank fake call for redeem points on credit card

Address:Bangalore, Karnataka

I got a call on 14th oct'17 (In true caller it showing icici credit card) that you have reward point in your credit card, we will redeem it into cash so no need to pay outstanding also that you have in your card. To do redeem she asked about cvv number as card number she has already & otp that she sent.
My question is how that kind of fraud people are getting all the information?? And another thing is in otp there is not mentioned...
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BABITA GHOSH
from Sidhi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for refund ecsrtnchgs1

Address:Jabalpur, Madhya Pradesh, 482001

Hi sir,
I am in madhya pradesh my emi payment which was successfully paid emi on10th october 2017.. I do not understand why icici bank has deducted 350rs from my icici account on 17th october morning. This is unfair practice to deduct amount from customers account. It would be appreciable if you could look into the problem and refund my amount. Looking forward to hear from you. Please find the attached photo copy for reference.br...
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B
bala2017
from Alwaye, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my money robbed for icici bank my money!

Website:icicibank.com

This is to bring to your notice that an amount of rs 354 has been deducted from my account for my money service which i never ever opted. The transaction reference number is bil/[protected]/mm annual fee aug17-jul dated 17/10/2017. I, with my sane mind, never accepted or subscribed for such services. This is daytime robbery when i am on holiday with my family and not in a position to report the same to you over phone or any other mode of...
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V
Varatharaj p
from Chennai, Tamil Nadu
Jul 7, 2021
This thread was updated on Jul 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecsrtnchg charges hit on my account

Address:Chennai, Tamil Nadu, 600016

Hi sir/madam

Am a icici bank customer. Yesterday 17-10-17 ecsrtnchg charged 800 rupees + tax... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Pleaseexplain what the charge it is. This type direction is not good please return my charged amount. Thank you...
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