ICICI Bank Complaints & Reviews

I have been charged rs 750 + gst on maintaining the minimum balance. Neither the bank executive nor any customer support has called to acknowledge. I keep on maintaining rs 1.5lakh balance to avoid nmmab charge. But again they have charges. Also, they are not providing any special services. Please don't open the current account with icici. My account no. Is[protected].

Hi,

While checking my icici account, i found that an amount of rs 354 has been deducted without my permission.
I have not subscribed to my money service but still annual fee for aug-17 to jul-18 354.00 rupees got deducted. Please unsubscribe me from my money service and pay back my money. Details: 18/10/2017 bil/[protected]/mm annual fee aug17-jul18/130795

This is not expected. Being a customer of icici for more than 9 years now, i feel let down by such incidents.

I t. Om prakash. I did fd on 20.09.2017, fd receipt no.[protected], amount 75, 000/-. Interest payable monthly. I didn't received interest amount.

I went to icici bank khairatabad branch but there are not giving correct information. There are sending my bagumpet branch. There are also not responding.

Please suggest which branch will give me correct information.

Please give me name & mail id of consult office & branch.

On 9th oct 2017 the axis bank employee (Pavan) from bangalore mg road branch collected all my documents (Aadhaar, passport and pan card self attested photocopies) to open a salary account, promising the account will be activated by 12th oct, after one week i called him to check the status, he told itll be activated by the end of the day, such promises were made every time i called him and one day he told that i did not submit the aadhar card that is why there is a delay, i submitted the same and still the account has not been activated, and my salary is delayed because of this reason,

Dear sir/madam,
I would like to draw your kind notice towards a huge amount approx rupees 5500=00 charged as mab charges from my saving account no[protected].
While at the time of opening of this account the same condition have not been told. Keeping in the view of deduction of a huge bank charges it seems as here is not a good service in this bank in the comparison of other government banks.
Hence i am requesting you to please take action to refund the same into my account.
An early action in this matter will be highly appreciated.
Thanking you,

Pushpa ravinder
M-[protected]

I have found cash debit amounting to rs.2805 from my sbi account no. [protected] in terms of illegal and invalid penalty. The loan installment set through ecs repayment mode from my sbi account no. Mentioned above started in the month of january 2017 and the repayment was made successfully through ecs in this first installment in jan2017. Then from february the ecs process failed and i made timely repayments through rtgs from my kottayam district co-operative bank account as i was asked to do so by the icici bank executives. I continued making the timely repayment through rtgs from kdcb till october2017. Fortunately, i came to know recently that icici bank has been charging a fine of rs.295 from july, august and october and debited rs.1920 in september from sbi account illegally without my knowledge. Since i have'nt failed to make the installment in time and had maintained sufficient balance in my account when ecs was in effect, there exists no valid reason to penalize my sbi sccount.
I request immediate follow up from the bank executives on this issue to refund the amount of rs. 2805 into my sbi account asap.

I got a message from ICICI that, your request for renewal of Oneassist plan has been completed and I didn't sent any request to ICICI SR[protected].
I don't want to continue the Oneassist, so please cancel the oneassist renewal. Please don't renew the services without the customer approval.
Membership ID: [protected]
Name: Ajith Thankaraj

I raised several service requests to link my aadhar card number with my account number, through the option in net banking. The service request always gets closed, informing me that my date of birth as per the bank records does not match with my date of birth in my aadhar card. I could not get a customer care number to call to get my issue resolved.

I have made 1 transatation on 28/10/2017 to transfer 5000/ amount in Icici account[protected] from PayZapp(Account: IN[protected], but its still not reflecting in my ICICI account, please do a needfull.contact me on this nunber [protected].

Respected sir,

Hi this is basavaraj, im one of your credit card holders, while i applying this credit i was working in the first american india. So i gave that e-mail to check my statement but now i resigned my job from first american, so plz note my personl e-mail id plz send the statement to my personal id, and my id is [protected]@gmail. Gmail.com... I hope you can make it soon as possible, sorry for the inconvinence
Thanking you,

Regards,
Basavaraj k

I am an icici bank account holder, i am observing that without my notice a transaction charge of 820.35 (Dmc/in[protected] dp chgs till s
Ep-17) is deducted from my account.

I have never used the deemat account and also when my account is opened, without my notice this deemat account was created. This is unacceptable behaviour from icici, i need my money back, else i will be forced to close my icici bank account

Mene apna jb credit card banvaya tha tb mene apna current account nmbr diya tha taaki jo bhi balance deduct ho vo mere account se ho jaye lekin bank ne mjhe koi msg nhi kiya or credit card ko mere account se link nhi kiya jiski vajah se mere credit card pr bahut saare charges lag gye hai jbki mene abhi tk apna credit card ka pin bhi generate nhi kiya hai fir bhi mere uper charges laga diye hai to plzzz i request to you... Ki mere jo bhi charges lage hai vo hata diye jaye plzzzz...

Hello icici,

I am an account holder with your bank for last 13 years. I have opened a fd account for 40000 and today i could see only 39150. Spoke to your customer care and i am getting unacceptable answer, please refund 850 deducted. Heard from many to shift my account to another bank and today i am feeling heat from your bank, please guys don't cheat customer. I need a solution please.

If you want to cheat there are lot of rich guys. We work hard and earn and finally deposit and eod we see money less than deposited..

I opened nps account through icici net banking in january-2017. I received pran no. Within few days. I deposited rs. 6000/- in my nps account and submittedng the filled form with supporting documents in march-2017 to the below mentioned address:
Cppc, icici bank,
6th floor, a-wing
Behind chandivali, studio
Andheri east, mumbai, 400072

But i haven't received my pran kit. I contacted icici bank at kakadeo branch kanpur, they told me to submit again filled form with kyc, i did but again same problem was maintained.. Recently again on 13th october i submitted kyc along with filled form but i don't know about the status of it.
I again and again trying to get the status by contacting different branches of icici bank but no support from them. Neither there is any contact number from where i can get support regarding nps account. I think i have lost my investment but also can not apply for pran again.
Worst experience of my life with icici bank.

Pawan garg

I have a demat account in icici bank for 2 years now. When i checked my bank transactions and i found that there is one debit transaction of 826.00 rs. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

Dear concern,

I have a credit card of icici bank & my card got expired on 08/17 so you sended card on my old address, so i went kondhwa branch (Pune) on 26/10/2017 to change the same i meet with mrs - nisha jadhav (Empl no-186616) she was suppose to call me but no response from her & so i called her she was so rude i dont have time i am handling other customer so i said what happened u were suppose to call me she said i dont have time to have my lunch i said what i have to do with your lunch & will call u later but no response finally i call her again today 01/11/2017 because she said u can collect card from branch but today she is saying call customer care i had never told u to collect card from her... Why she has given me wrong commitment & she really dont know how to talk with customer & if she dont have time tell her not to mobile no to customer then... I really fell bad icici why they keep such people in fron off! Finally i want apology from her.

Thanks

Kiran warikoo
[protected]

I have an account in icici bank and i have transferred rs 10, 000/- using imps on 1st nov 2017 to my father at sbi amritsar. The imps ref number-mmt/ref[protected]/[protected]. Amount debited from a/c but not credited to recipient. I got message that your fund transfer timed out and status amount is deducted from my account. Please do need full urgently. My account information account number[protected] tcs chennai branch benificiary account information benificiary account no. Is [protected]. It's urgent & holiday's are ahead, so no working day... Please help.

For all its tomtoming as a top bank icici is nothing but a substandard bank! Look at the process of cancellation of credit card! It is impossible to cancel your credit card! And their stupid website compulsorily needs your landline number to register request for cancellation! You #! What do credit card holders who don't use landline do? Buy a landline fort this?

And the number they have displayed on their website is a "this number does not exist" kind! Wow! National bank!

A nice way to swindle busy customers by keeping on charging the card even if don't use it.

Shame on icici for such fraud! Hope after reading this atleast they will reply and get my card cancelled!

Never again icici in my life!

Hi, my name is gulzar singh rai mob no. ([protected]) dob (01/03/1986). My first application ref no. Is[protected] which is applied on 9th of oct in ludhiana. It was rejected by bank without submitting any documents. And i applied again n rejected with the application no. Is[protected]. I need to tell you the whole story about the customer service i have got from the icici bank address: b 677,, 32, rahon rd, krishna colony, jodhewal, ludhiana, punjab 141001. One of my friend amit kumar mob no. ([protected]) who asked me to open a new account in that branch of icici bank at rahon road. I said to him yes i will open my account in that bank. He said that you can get your credit card easily within 10 to 15 days after opening your account i said to him that would be great. I opened my new account at icici bank on rahon road ludhiana. They said to me that you are getting your credit card within 10 to 15 days same as amit said to me. But i need to submit my business or work itr and i submitted. Nobody told me about the credit procedure against fdr. When i have contacted to bank after 13 days. I needed that credit card asap. One of the employee said that you can apply after 3 month. Before she said you can get within 10 to 15 days or apply online. I have applied online n it was rejected by the bank without asking me any documents even i have sent a whatsapp message to a employee to upload my documents. They gave me totally false information regarding the credit card. They supposed to come at my house after opening a new account no one came around and i didn't get any satisfactory call from the manager. Even i rang ajay (Deputy branch manager) n told the story about the credit card and he didn't call me back. I was really upset n unhappy with the service of icici bank ludhiana. I decided to go to bank today 13 oct friday. I was going to city with my brother and 2 cousins one of them amit who have a account in icici bank and his brother and mine with us we were going for lunch at ludhiana city. We went to bank i told them to sit on the chair outside. They said okay and one the employee came to us said please sit inside the discussion room. We were talking about the issue with mr. Davinder singh. After that branch manager (Mukesh jha) called me in his office. He (Mukesh jha) started talk about my brother n cousins instead of talking about my credit card issue. He said to me that why u brought them here as a (Panchayat). He was so rude to all o[censored]s. I haven't seen a manager like him who misbehave their customer like it. I never knew that bank manager (Mukesh jha) would be like it. I am totally unsatisfied with their customer service. I suggest to the manager mukesh jha that if he or (Staff) give his best to the customers and get the best results back. That's all i can say for now. Thanks

Today 1 nov 2017 between 7:35 to 8:10 some body hack my icici bank saving account No[protected] and made 6 transaction, 2 transaction (Rs -23746 / Rs 12427 )with IBIBO and 4 transaction ( 4 x Rs 3000 ) total - with PayTM total -Rs 48173 ( for details please see the attached statement )
I have complaint same to ICICI bank ( complaint no -SR[protected], but ICICI bank given reply your compliant is not completed . during the transaction I am not getting any OTP. and I am not share our any bank details to other . how it is possible, I have Doubt some body has involve from bank either this is completely system failure of icici bank,
please help to get back my amount