ICICI Bank Complaints & Reviews

I have cancelled 3 e-tickets from apsrtc and i have recieved the mail from them stating that my refund has been processed and provided the following refund reference numbers:

74332747278727761643983
74332747278727761930398
74332747278727762043530.

It has been more than 7 business days but no amount has been reflected in my account. Kindly process the refunds as soon as possible.

Thanking you,

Regards,
Mahita.

Dear sir,
I am in big trouble for disputed amount.
My name - bhoopendra kumar.
Account no.[protected]

I am sharing following service request number regarding this -

1. Sr[protected]
Registered on - 19-sep-2017.
Resolution upto - in 7 days.
Resolution reply - transaction was authorized by beneficiary bank (Pnb)
Asked about what next - executive told me, sir register new service request number. We will check server log details of atm, and after it we will also check cctv footage. I said ok.

2. Sr[protected]
Registered on - 29-sep-2017.
Resolution upto - in 17 days (One executive told me).
In 4 weeks (Another executive told me).
Resolution reply - same as above (Transaction was authorized by beneficiary bank (Pnb).
Asked about what next - raise another service request number.

Sir,
Whats going on. I have no money for my expenses. Its already one month have passed, and there are no assurance to resolve my problem.
What should i do next?

Please, try to understand my concern.

Dear sir,
Fraud online transaction was happened on my icici saving account on 27th october 2017 @ 21.08.

I came to know this through sms and email alert, which states that "dear customer, purchase of inr 10, 808.80 has been made on debit card linked to acct xxxx on 27-oct-17. Info: vin*g2s.com."

Immediately i called to icici customer service and block by debit card and internet banking. (Service request: sr[protected]

I am surprised and worried without my knowledge how the amount is debited on my saving account at least it should have asked otp.

I am worried how i will get back my hard earned money and how this issue will not arise in future. And i feel the security of the icici banking to be improved.

I request icici bank to return my money as soon as possible.

Thanks and regards,
Santhosh kumar v
[protected]

On wed, mar 15, 2017 at 3:05 pm, wrote:
Dear mrs. Barsaiyan,
We understand your concern.

Your request for reversal of fuel surcharges has been registered with the service reference number sr[protected].

The request will be processed by march 25, 2017.

I have complaint for surcharge deducted in using icici debit card in petrol pumps and i received mail saying
"we inform you that the fuel charges will be levied to savings account if the debit card is used at petrol pump. However, as per government policy these charges will be reversed into savings account in 15 working days from the date of debit.

We thank you for giving us an opportunity to be of service to you.

Sincerely,
Mahalakshmi
Customer service officer
Icici bank limited"

But surcharges deducted are not reversed back its been one year and i am sending emails to icici customer care calling them but not getting any response from them.in-fact they are now saying it will not be reversed. I spoke to abdul ali, he is not at all speaking properly nor letting complete sentences just saying it will not be reversed and when i showed mail from mahalaxmi he said it is her mistake she replied that it will be reversed in 15 days but actually the deducted amount will not be returned. This is very bad service from icici to a customer loyal to them having home loan also with icici. This will lead to myself ending all my relationships with icici but before that i need reversal of surcharges deducted as i was told in mail.

My name is dr. Lalithambika. M. I am holder of icici bank platinum visa credit card no [protected]. The validity of the card expired on 06/2017. Due to i was away from india i couldn't apply for the new card. Since years iam holding icici credit card facilitates and always i get my card in time. Usually i used to get the card the before the expiry date. So i was waiting for that. Kindly consider my request and send me the card at the earliest.

My contact number is[protected]. Hope fully taking an early decision to end the new card. I will be available at any time on my mobile phone.

Regards,
Dr. Lalithambika.

I have been receiving messages on my phone that ihve been issued credit card which i've not applied. Now another message that same be delivered today itself. I don't know who is doing this fraud and who will receive n use this card. Stop consignment and don't activate. Icici bank will be solely responsible for any loss to me due to this.
This is first msg
Dear customer, you will receive your new icici bank credit card xx500x shortly. On receipt of card, you may change the pin at icici bank atm, imobile, net banking or phone banking. The pin for the card is 9114. Never share it with anyone. For security reasons, please note your pin & delete this message.
This is 2nd msg

Dear customer, as per your request, auto debit facility for payment of minimum amount due towards credit card account xxxx7405 has been activated on 25-oct-17.

I am gaurav samant. 481.83 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till sep-17) dp charges on 26/10/2017. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected].

My mobile number is - [protected]

Dear sir/ma'am,
I used to have a credit card from icici bank in the past - 9401 xxxx xxxx 6007.

I had taken a loan on the same for therapy & rehabilitation of my twin daughters, who have been diagnosed with autism.

Have been paying the due emis regularly until i was laid off.

I am a polio inflicted individual myself and hard to find jobs suitable for me due to my physical limitations.

If this were not enough, i have also have two adopted children (Nephew & niece) due to their parent's demise.

With hand to mouth situation, i am finding it difficult to repay the loan amount.

Hoping that this would reach ms. Chanda kochhar who would redress my grievance.

Sincere & grateful in anticipation.

Best wishes,
Udayakumar kannan

I have a mmb-0599-two and it has to be matured on dtd.16/11/2017. Kindly suggest me how could i redeemed the bond and amount to be credited my bank account. Its very urgent to get your service immediately.

Name-bidyutmay dey
Bond holder no[protected]
Distinctive no[protected]
Certificate no-602

Please give me your all details with contact no

For further query please contact my mobile no-[protected]/[protected]
Waiting your valuable reply...

I have a demat account in icici bank for more than 4 years now. When i checked my bank transactions and i found that there is one debit transaction dmc/[protected] dp chgs till sep-17-inr 826. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. I want my money back and my account number is[protected].

My full name as per all official documents is udayakumar harigoapl. But my name in bank is udayakumar h.. Due to this i am unable to link aadhar card with icici bank. I am living outside india. I wrote multiple mails to customer care. They say they cannot do anything. My father went to nearest branch (Mudichur branch) and the bank manager gave ridiculous replies.

Emailid: [protected]@yahoo.co.in

I hold an icici credit card... Even after depositing cheque before due date they have charged exhubitent charges towards late fee... Once i requested for reversal they did not do and kept lien on my savings account ac no.,[protected]... I have told the executive before taking card that i don't want to link my credit card with my savings account... Very fraudulent bank... I regret to be associated with such a fraud bank.

Even the executives who calls for collection give false assurance to meet their targets... One of them called me and said to deposit minimum amount and than call for reversal... I did the same and they declined saying that those people are collection department and they want card to be active

I tried recharging my jio account for rs399 on[protected] using upi transaction. The amount was requested by [protected]@icici. The amount got debited but i did not received the recharge. It has been 9 days and i haven't received the refunded amount as well.
Icici is a trusted bank and we don't expect this fraudulent activities from it so please look into the matter as soon as possible.

The complaint is marked as resolved but i didn't get any call or a mail from the company. They still didn't even provide me with the status of the credit card. How can they close the complaint???

I have given a complaint that i didn't get the details of the process of my credit card. They didn't inform me about any of the details but the complaint has been closed.

My imps transaction no[protected] has timed out and recipient has not received money yet.

Please help me with status of my transaction.

I am the a/c holder of icici bank from last 2 years,
Now they have charged 948.82 under this category dcardfee0113oct17-sep18+gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. Same happend in last 5 months back agin its happen

A/c no:[protected]

I am a customer of state bank of india name:nallavelli abishek, dharmapuri, district:jagtial, telangana.

On 16/10/2017 around 9:00-9:30 in the night i had used icici bank atm (Atm id-sacwb223) opp railway bridge shanker mutt hyderabad for money withdrawal but the txn got failed due to power cut (Txn n. O not available due to power cut) while the cash withdrawal (Counting) was under process. I had a balance of rs.1875, i had to withdraw rs. 1, 800 but i did not get the money. After power is back i checked ministatement and it showed me money debit.. Please do something it is now 10 days i haven't received money.. Money is more important to me make it asap..

Respected sir,
This is to bring to ur notice that i am holding the icici salary a/c no.[protected]
At nariman point branch from last 10 years.
There are 10 fraud transaction are done through my account on 13/08/17 at 3.15 am to 4.00 am
Details of same are attached with the letter.
I have register the complaint through your customer care & block my card immediately on
13/08/17. I have visited the sakinaka branch on 14/08/17 and discussed the same to
Bank manager, they have verified the same & denied to take up the matter further for refund.
I humbly request you to please relook the matter seriously & arrange to refund my amount
Immediately

I went to a restaurant and spent 1580 INR, I was told from Management that first transaction got declined and requested to swipe again. But, I could see both transactions online.

I am far from the restaurant now and can't get money from restaurant. Is there anyway ICICI bank can help.

Hi i am a user of credit card of icici and very much harrased by the recovery department of icici. Every day these people are coming at my home and threatening me for money despite i always pay my emi. Even they misbehave with my family members & threatens them by using abusive laungauge. Even they talking to my neighbors and tell them they are not giving money. I always attend there call but than also they says i don’t pick there that’s why they send them at my home. Today they misbehave badly with me and afterwards they even fight with my watchman and said him that i will come everyday till the day i didn’t get the money and will talk to everyone in the building. They are harrasing so much that some time i feel to commit sucide. Please help me on this matter as soon as possible. And even i shared them that recently i left job so have patience i’ll pay the money on time but the call and that executive pramod both fights with me. Please help me they just defaming me infront of neighbourhood. They are from saptagiri consultant. Please help me