ICICI Bank Complaints & Reviews

Hello to you all,

I am a customer of icici bank since 2001 (My infosys salary account). I purchased a property in bangalore on 2005 with the help of the icici bank home loan. Thank you icici bank. I moved out of india in 2004 and being living abroad since then (Uk, south africa and presently canada.)

Last year i planned to purchase a house in canada and applied for a top-up loan from icici bank on may 2016....

Sir, I tried my jio recharge on 12.06 PM on 13 October 2017 from my jio apps and I chose to pay through UPI address([protected]@ybl) then they sent me a link, then I clicked on that link and my phonepe opened to pay and then I paid 399 to [protected]@icici .this amount deducted from my account but not activate my jio recharge. please only refund my money to my above UPI address [protected]@ybl or my SBI account [protected] because I did my recharge...

I got a call on 14th oct'17 (In true caller it showing icici credit card) that you have reward point in your credit card, we will redeem it into cash so no need to pay outstanding also that you have in your card. To do redeem she asked about cvv number as card number she has already & otp that she sent.
My question is how that kind of fraud people are getting all the information?? And another thing is in otp there is not mentioned...

Hi sir,
I am in madhya pradesh my emi payment which was successfully paid emi on10th october 2017.. I do not understand why icici bank has deducted 350rs from my icici account on 17th october morning. This is unfair practice to deduct amount from customers account. It would be appreciable if you could look into the problem and refund my amount. Looking forward to hear from you. Please find the attached photo copy for reference.br...

This is to bring to your notice that an amount of rs 354 has been deducted from my account for my money service which i never ever opted. The transaction reference number is bil/[protected]/mm annual fee aug17-jul dated 17/10/2017. I, with my sane mind, never accepted or subscribed for such services. This is daytime robbery when i am on holiday with my family and not in a position to report the same to you over phone or any other mode of...

Hi sir/madam

Am a icici bank customer. Yesterday 17-10-17 ecsrtnchg charged 800 rupees + tax... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Pleaseexplain what the charge it is. This type direction is not good please return my charged amount. Thank you...

Dear team,

This morning, 18th october 2017 at 8:02 am, i received a sms alert from icici bank stating tranx of inr 10, 405.23 is made at banggood.com and while i was talking to icici customer care i received another sms at 8:09 am for usd 1.11 made at topaz hotel.

While on call with icici agent, i was advised to block the card and raise a dispute. The dispute number is sr[protected]. They informed me that i do...

I recharged another jio number from myjio app. For payment, i chose upi. Some [protected]@icici request for rs 399 was there on my phonepe. I paid them. My money got debited from bank account, but there is no recharge done.

I called jio customer care, they said there has been no recharge done on your number. There is no transaction detail.

Number: [protected]

Transaction id: ici113f8a2214b949acbebfdf7bf68d7a15br...

Myself arpan gayen and my saving account no is -[protected]. Due to some earlier days documents issue, my dob registered as[protected]. But it has to be corrected without the same self can't link addhar no with bank ac. Many times, self requested to phone banking office but they didn't do the same. Every time, they are asked to me to contact icici nearest branch. Due to my remote location transfer, it quite unable to do same.
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Dear ICICI support,

I never subscribed My Money, but still money deducted from my account without any prior notice. Please revert back my money to my account.

17/10/2017 BIL/[protected]/MM Annual Fee AUG17-JUL Dr. 354.00

This is completely unacceptable and please refund my amount back....

I got a call from this number and said this call is from icici bank to redeem your points. They started saying that my card number and just asked to verify cvv after that i received an otp from icici bank message queue.

That girl over call insisted that we are not faking as this message is from icici bank and they deducted rs 6990 from my card they also said it will be refunded after 72 hours.

I got a message...

I have been charged inr 732 as auto debit return fee. I have been charged in spite of have no outstanding. I have always cleared the total outstanding due before the due date or 3-4 days prior.
Have written to the customer care department also spoken to the customer care but no awail.
I did not expect such response from icici bank. I case the issue is not resolved i will have no option but to discontinue the card
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I am fade up with icici bank service and customer care. My branch rcp navi mumbai (Manager mr. Ramakrishna) is a worst branch. I am unfortunately having my all accounts (Savings, fds, housing loan, and credit cards) and everything with icici but it’s my mistake i think. Having milionis of rupees fds with premium account but worst customer care. As icici has zero customer care. I wrote many emails to customer care head, and service head,...

Dear sir,
I have an icici bank gift cards which i got as diwali gift. Now i need to check balance on phone by the customer care[protected] because yours other options like portal is not responding. However now i was being informed to contact your hr head and to whom you get this card. It is also very difficult to get through to your executives. Icici must understand that according to its product name suggest, its gift cards. It is...

Icici bank branch at alaknanda market is pathetic, the bank representative are very inappropriate and they dont offer any help. I think i really made a mistake by opening a bank account with icici. 9/10 days they say server down, wheareas everything js working it is just employees are busy chit chatting, not even a single customer was on the bank, may be because of this poor customer service. Once my rd term is over, i will discontinue all...

There is a dispute of 19000.00 amount in oct'17 icici credit card statement which was already paid in 01-08-17. Again the same is reflecting in oct'17. I have called up call centre multiple times and advisors are throwing my call from one another and keep me on hold from more than 1hour. This amount should not reflect in oct'17 credit card statement and i am not going to pay for it.
Why should i pay the amount twice??
This...

Dear team

Myself rupam halder & my credit card application no-n[protected] & date of application 13/09/2017 & sales executive no is-[protected]. But when checked my application status it show no data found, even when i try to connect my sales executive he told that your card is ready & will provide you with in two to three days since last 10 to 12 days.

Please give my credit card with 2 days or give me back...

I got the error as 'timeout at beneficiary bank' and still i have not received the refund amount in my icici bank account.
Transaction date : 16-oct-17

Transaction remarks : mmt/[protected]/chgrs5.00gstrs0.90
/[protected]

Transaction amount : 24363/-

I could not connect with icici bank as their service request option do not have imps failed category which is very surprising.
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I had done a transaction of amount of 4510 rupees on eazypay merchant website on 30 september 2-3
Times but in last transaction my amount is debited from my account and the
Transaction is failed but amount is not refunded yet... My account details
Are...
Account no.[protected]
Ifsc - icic0000481
Account holder - vijay mukati
Transaction id - bil/[protected]/eazypayicicibank/[protected]...

I sri bipul bose lodge a complain against my payment dt.11/4/2017. Of rs.12680/- to hindustani kendriya vidyalaya, guwahati. For my sons admission fees for class v admission no.08380 my transaction id[protected] is clear through my central bank s. B. Account pay through my debit card. My c. B. I. Account already clear the same but hindustani kendriya vidyalaya...