ICICI Bank Complaints & Reviews

Dear consumers,

Beware of paying processing fee while applying for home loan in icici bank:

Please don't pay home loan processing fee to icici bank until you confirm that your home loan is going to be approved.
Icici bank will give good service until they get the home loan processing fee.
Icici bank representative will come to your home or office to collect the processing fee through cheque along with all the necessary documents.
After collecting the processing fee they will start asking for few more documents which may not be available with you.

So we request all the customers to get due diligence & confirmation from higher authority of icici bank home loan department, after confirmation only you can pay the processing fee, otherwise they are not going to refund your processing fee at any cost as they will take signature from you on all the documents where in the documents it will be clearly mentioned that the sanction letter will be valid for only 3 months.

Please don't believe any icici bank representative blindly until you get confirmation & due diligence from the icici bank higher authority. It's better to visit icici bank higher officials to get sanction of your home loan. Many innocent customers lost their home loan processing fees in icici bank. So beware.

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court.
Thanks!
Kiran

Ordered killer time wear worth rs. 399 through an offer from icici dated 12 october 2017 with order no. 208343. Since then i am waiting for that.

I tried calling to the cutomer support on killer using the link http://www.killerjeans.com/trackorder/contact.php but there is no response from the support side, only will hear through voice response "thankyou for placing the order".

When try to track the order through http://www.killerjeans.com/trackorder/
I getting the attached image as the order is confirmed but no tracking details.

Resolve the issue immediately or i would be compel to go consumer court. I[censored]nable to deliver the product then refund money in account.

Hi,

I have an ICICI account for the past few years . On 27/10/2017 I have been charged with DCardfee3088OCT17-SEP18+GST . This is Rs 588.82. What is this DCard Fee ? . I want my money credited back to my account .

Why would you loot us of this money. There was no prior communication .

ICICI Account Number :[protected]

The have deducted annual charges on the name of demat account which i never asked to open and when i have raised the complain they given me 13 working days time before that they where not even informing that why they deducted that money and final when i ask after deadline they said it because demat account maintenance fee when i never ever open or asked to open and now they are saying talk to icici direct people finally i wrote an email to them then instead of returning the money they are asking me to close the account which i never open and asking me username which i don't know as i have never open the account.

Rs. 344.17 have been levied as per the amc i. E., annual maintenance charges.

Pradeep kumar[protected]

Dmc/[protected] dp chgs till aug-17" of 344.17

Now just want to close my account i don't want my money bank but i don't want any further problem.

Also
[protected]@gmail.com is my official email id.

Sir
I have deposited rs 10000 in the current account of green world chennai via atm 3061hcr from muzaffarpur club road branch on 2nd november 2017. I didnt get receipt as i selected no button. Now institute is saying no amount has been deposited in their account. Please guide me what to do. I myself deposited the amount.
Can i get any proof for that
Details are given below

.
Atm id 03061hcr
Date 02/11/2017
Time -3.30
Currency denomination-2000*5

Hi team,

Fyi & a, i have an complaint for one of your executive amit who has misplaced my conversation’s documents which i have handed over to bank manger astha who is currently taking care loan department on aug’17 month.

However, recently got to know that agent amit has misplaced my documents from the bank. Thus!! It has happened from your executive hence if i’ll get any extra amount on my current loan cycle then for sure i’ll escalate it to your higher authorities because i am not going to pay a single penny for this. And if my documents misuse by anyone then it will not good for your bank and with that person as well.

Apart from that, how come an agent could do this?? Is this the way you peoples are doing your job by misplacing the documents.

Branch name : icici bank ltd. - civil lines, rajlok 4, near meerut college post office
Meerut
Uttar pradesh, 250001

Hi

I am s/n. V. Narayana sarma (Member ship no:ia1390583) yesterday 1649 is debited my account for cpp renewal in this time i want to cancel the membership and amount which has been debited in my account is fully refunded in my account.

I give the profs also for your reference. And i call to your customer care for cancellation and refunded amount cc people did no satisfactory replay.
Below the proof of your debited.

Transactions list - snv narayana sarma[protected]displaying 21 - 22 of 22 results
S no. Value date transaction date cheque number transaction remarks withdrawal amount (Inr) deposit amount (Inr) balance (Inr)
21 02/11/2017 02/11/2017 ips/united comm/[protected]/0 714.00 2, 346.23
22 06/11/2017 06/11/2017 cpp-sr[protected]renewal 1, 649.00 697.23

06/11/2017 06/11/2017 cpp-sr[protected]renewal 1, 649.00 697.23

I have placed request for opening demat account 5 tines but everytime the person says that the request is placd and person will visit your place in 48 hours and still noone contacts. When i call next time, they say i cant see your request and i am placing fresh request and nothing happens. Sometimes they say that our execyutive called you and you said you are not interested. They are liers and useless customer service.

Hi,

I have received two text messages at 10:22 p. M stating that two transactions made from my credit card.

I have not made those transactions.

And your customer care has block my card but unable to assist at this and asking me call in the morning.

If your customer faces fraud in the mid night, does it seems fine to wait till morning.

Very bad assistance i would say.

Need urgent assistance on the same.

Kindly assist to resolve it asap.

Hi team, i have been trying to update my aadhar card number for my icic account number ending with 1839. I have submitted through customer care/online/netbanking it always rejecting with "your name is not matching with the aadhar car".in my aadhar car my surname mentioned as full but in bankaccount it just has one charcter "c".

I have reach out to the branch and they have the same answer and they are suggesting to update the name accordingly in bank records or aadhar card. Which is weird answer.

Hello sir am really sorry to see my account today that there is a charges deducted from my account, however i have noticed such kind of deduction were made many times earlier too.. I wish if some one from the icici bank find solution to it and help me get this kind o[censored]nnecessary fine deductions stopped..

Mmt/[protected]/chgrs5.00gstrs0.90
/[protected]

Total 605.90

Why is that kindly help
Amit timothy

I got a call from one of the number "[protected]", stating that my reward points would lapse if i would not redeem it immediately. I received same kind of call 2 weeks ago. So he says there is 3856 points which i can redeem. With two options.1. To increase my limit to +20, 000 or to convert it 3856 to cash which will be deducted in my next credit card bill. He proceeded with 2nd option and said i will be charged for 10 rs to redeem my points, for which he will require the otp number that i will receive on my registered mobile number. When i refused to give him the otp for 10 rs transaction, he says things like we are not asking for major details except for expiry date and card number. I refused saying that i will call the customer care if i want to redeem any such points. He continued talking looudly saying why did i continue the conversation if i dint want to redeem it. The call which i received 2 weeks ago was from prateek malhotra, and the call i received today was from akash malhotra, why do all these people callig for reward point redeem named with malhotra surname?

Please look into such fake calls and help us.

I hade made payment to mseb electric bill or rs 1645 on the data 04/11/2017. But, the bill is showing unpaid.

I also checked at mseb office, they said they haven't received any payment. But the payment was successful and my bank statement carries a legend as below:
"imps outward org upi to [protected]@icici, ref no - xxxxxxxx9331, collect - pay - request"

I contacted my bank (Citibank). They said that transaction is clear from there side and gave me the ref number (Ref number:[protected].

Please refund my money or help me out as soon as possible.

Even after reporting fraudulent transactions within 30 minutes at branch and customer care, icici did not take fast actions causing precious time loss. Misused my panic situation to sell the product (Some coral card). No mitigations after simmilar frauds reported o[censored]sing card details and pin for online transactions. No otp received. Violation / misreading of rbi guidelines on multifactor authentication, fraud mitigation actions, etc.

No detailed information provided for fraudulent transactions.
Sr[protected]
Sr[protected]
Sr[protected]
Sr[protected]

Want to get the refund of fraudulent transactions and coral card fees.

-kishore pawar

It's a feedback basically
Actually i pay my vodafone postpaid bill through imobile app of rs 589/- and the amount deducted from my account but after that a message pop up that the bill is not found. There is no reversal in my account nor the bill is being paid. So please look into the matter and provide a reversal. Looking for your reply.

Thanks

I am icici bank customer of gulbarga, karnataka branch
My account number is[protected]
I have with drawn 10, 000-00 on[protected]. But i have not received money from atm, but money is deducted from my account.
I have given service request with number sr[protected]. But till now problem is not resolved.
My problem is not getting resolved. And there is no proper response from any one

I have a/c[protected] with icici bank i have transfered rs 24900/- using imps on 3 nov 2017 to citi union bank bank. The imps ref no[protected]. Amount debited from a/c but not yet credited to beneficiary account. I got message that it timed out transaction status will be updated by beneficiary bank but still amt not refunded not credited to the beneficiary bank please look into this issue and resolve it as soon as possible

Hi,

I have submitted my demat account closure form at nagercoil branch on sep 1st. Still it is not processed. I have raised two service requests also, still there is no action on this. Finallu they will charge demat charges for this period also. Please do the needful. When i called customer care simply they are saying its is progress. But there is no action on that.

Iam ramyadevi from chennai. I have ordered an travel bag worth rs.2599 in flipkart, through my credit card with the following number "but due to non-availability of stock the order got cancelled and they sent a message as"we will refund your money to your account on nov-01-2017". I want to know whether the amount has been refunded or not.
Kindly update me the status and do the needful....