ICICI Bank Complaints & Reviews

Hello,
On 25th july, i transferred 5000 rs to a wrong icici account from my hdfc payzapp account.
It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
Transaction id[protected].
I visited both the banks on saturday and told them the incident in details.
But no bank is ready to take the responsibility and solve the issue.
Icici bank customer care gave me the details of account but said as hdfc is the initiator of the transaction, they have to raise the request.

Hdfc bank said, as the transaction has completed, they can not raise the request and icici bank has to support.

As icici knows that the transaction is incorrect, bank can call the account holder and ask him to revert or else block the amount so that he can not use it.

Please help me and refund the money or at least contact to that person and ask him to send it back.

I had purchased two wheeler byk bajaj at yavatmal and had taken loan in the year 2003. I alreadt paid my all emis now i want sell my bike for whi h i require noc for no dues. Please issue me noc for the same deatails are: name - kumar jayant kamble
Rc no of bike byk bajaj m/c - mh29j-2393
Year - march 2003
Please send it on my email address
Email - [protected]@gmail.com
Mobile - [protected]

My online transaction got blocked due to entering 3d sucure pin multiple times wrongly.
So please help me in unblocking online transaction asap.

I do online transaction for everything. Due to this problem, i can not purchase anything..

Please reply back for details that you require from me to unblock it...

I appreciate your speed response on it

Hi,

I am krati gupta. I have a saving account in icici bank. There is a deduction of rs. 805 towards dp charges till mar-17.

I have never used or activated my demat account which was open as a combination with my savings account and i do not know what this is for and i want a satisfactory justification for deduction or refund of this unauthorized deduction.

Ref#savings bank account no.[protected]

Hi,

I have been the customer of icici bank for more than a decade. This is the first ever instance that i have this bitter experience. On 01-jul-2017 (Saturday), i have withdrawn rs.6700/- (Denomination of rs.2000*3 plus rs.100/-*7) from icici bank atm, padmanabhanagar, bangalore. Out of three rs.2000/- notes one note identified as fake note (Aa colour photostat copy of the rs.2000/- note which exactly resemples the original note). I called icici customer care number and i had been directed to visit the nearest icici bank branch and submit the complaint and get the note exchanged. When i visited katriguppe (Banashankari) branch, bangalore on monday (03rd jul 2017), the branch personnel has accepted the fake note and provided me a acknowledgement. The bank personnel told that they will enquire about this and exchange the note withing 07 working days. However, inspite of making three to four personal visits and requested for the status update, none of the bank staff has responded properly. After almost one month, on 25th jul 2017 (Tuesday), icici bank (Katriguppe branch, bangalore) has stated that the said fake note was not from icici bank atm. I was shocked to hear this from the branch staff. I repeatedly told that this note was received from the said atm and i believe that there will be record in the icici bank for having withdrawn the amount. Despite my several requests, bank has denied the fake note is from icici bank atm. And they have told that icici bank has conducted thorough audit and even central team of icici has conducted the audit and they found that there was no instance of fake note found in their investigation. When i asked icici katriguppe, banashankari branch to give the same in writing, they denied to do so. I told them that how can rely on the verbal statement provided by the branch. It is the bank's responsibility to provide us the response in writing so that i can lodge the police complaint based on the same.

I would request icici bank to act on this and provide me the appropriate solution at the earliest.

Regards,
Sivakumar t
[protected]

Hi, i am holding a salary account of icici, porur branch. I am using this account since 3 years. Amount of rs 611.22 have been deducted from my account with out any infomation. As my account is a zero balance account, how can you deduce minimum balance charges? Smab chgs dec16+stax sbc88.16 account holder : sherif. M account number :[protected] branch : porur branch.
I kindly request you to take prompt action. Kindly contact me with my registered mail id.

Loan was taken by my husband, who now resides in the u. K and for nearly a month hasn't kept in touch with me. Icici bank is constantly harassing me by calling and threatening me saying they will tell my neighbors and the society i live in. I live alone with my 13 year old daughter. I have already provided them with all the information i have, i am scared and don't know what to do.

From:
Vigneshwaran alagarsamy
1/263, post office street,
Pothumbu, madurai - 625018
Tamilnadu, india.

Dear sir/ madam,

I am a regular customer of your bank. I have been using your bank atm card since 2014. My atm card is about to expire now. Currently i am working in kuwait & i'm supposed to travel to india by next year may i. E may 2018 only. By that time my atm card will expire & that may trouble me in debit/credit. So i want new atm card with extended validity period to do all my account transactions before it expires. Please provide me new atm card as soon as possible. I hereby enclosed my atm card details with this letter.

My account number:[protected]
My atm number:[protected]
My atm expiry date:04/18
Cardholder name: vigneshwaran

Thanking you,

Yours truly,
Vigneshwaran alagarsamy.
Email: [protected]@gmail.com
Mobile: +[protected]Kuwait), +91 [protected] (India) - whatsapp available

Many times i have visited the atm of icici bank at shivalik nagar haridwar, but most of the time i found that cash not available. If i am not able to get money at time when i need it. Then why should i put my money in bank. Why there is shortage of cash. This happened since last six months???. Please tell when will the situation come normal

Thanks & regards

H. S. Chhabra

Hi,

I have a salary a/c with icici. This month i have used atm 3 times only. Today (29/7/2017), i have used one time only but they charged 25 rs twice and cgst, sgst.

Below are the transaction:
Atmdec chg/14-06-17/6352
Sgst[protected]
Cgst[protected]
Atmdec chg/14-06-17/6352
Sgst[protected]
Cgst[protected]

I want to know why this much charges taken for 500 rs cash withdraw.

This is my salary account. Please look into the issue and let me know as soon as possible..

Thanks,
Manikandan s

Dear sir/madam,

I am an account holder of icici bank. When i checked my balance 386.09 through net banking i saw a charge of rupees of rs. 680.23./- in the name of smab chgs feb 2017+stax81.53 date 28/06/2017.

My account no is[protected]
Mobile no.- [protected]
Email id - [protected]@gmail.com
A/c holder name - abhishek ambati

Pls refund my money immediately where no fault from us.

While opening a salary account, the icici bank executive visited our company premises (Royal bank of scotland). They said to the group of new joiners, "we will tell you how to fill the form and where to sign it". Not only me, i have 37 more person in the same batch with me. The same fraud happened with them by icici bank. Moreover you never get a single message about that account if it was opened or charges are levied or its automatically got debited from the savings account. Please stop playing with customers. I am going to lodge a case against icici. You all can sign this and contact me at my email id [protected]@yahoo.co.in
As a bank you should duly confirm with your customers, if they have requested to open any account, in the same way as you do while receiving a request for loan account.

Sir, i have recd. Payment for my export proceeds from icici bank thane branch
For the time 2014 and 2015, but after lot of efforts i come to know it is from thane branch and when i travelled to that branch i was reffered to firc hyd.
Pl. Let me know how to proceeds and what is the dd amount for each certificate.
Urgent pl. Reply [protected]@rediff.com. Also advise me how to proceed
Because only after getting firc from icici bank our bankers will issue ebrc.
Viswanath krishna, sreeja international chennai [protected]

My a/c no.in icici bank bijoliya branch distt. Bhilwara (Rajasthan[protected]. And i sent through neft by a/c check to bhagirath gurjar a/c no. [protected]. Baroda national rural regional bank. Branch lambhkoh, dabi, distt. Bundi (Raj.) i sent 80000 rs. Neft but transferee not received money and bank deduct my rs. And not credit again last 20 days regarding this problem in detail i attached photo

I tried to withdraw rs.40, 000 from axis bank using my icici bank account. Got only rs.30, 000/- remaining 10, 000 got declined but debited in my account and still not received. Not getting proper response from bank and really feeling depressed because of this issue. Please help me for this. I am from middle class family and more than 15 days i have not received this amount. Every time calling customer care they are raising request but after few days sending message that request got declined. I am also chartered accountant student and i know how accounting procedures of banks. Daily atm consolidation will happen if that is the case if transaction got declined that should be accounted and credited back in their account. Still they are telling transaction got successful. If that is the case am i giving false information's??? Why should i do that??? They are thinking that i am not having any other job than calling customer care and giving request. I required proper response from banking people. Kindly help me out from this mental pressure caused because of bank.

I am an owner of your bank, my account no is[protected], some days ago i got a phone call from icici bank mumbai, they were telling to me about some plan that if i lost my atm card ever and someone use my atm card and withdraw the balances from my account then they provide me some facilities, they gave me a toll free number, if i call there then they will immediately return my balances to my account, i was just listening about this on phone call, but without my permission they have debited my balance rs.1899/– from my account (A/c no:[protected] on 28th july. I got a text which they have mentioned a no. The no is sr[protected]

I need refund this money as soon as possible, it's urgent.

Icici sarvodaya nagar branch (Mulund west, mumbai), levied charges on my account. A letter to refund the charges was submitted at the branch on may 18, 2017.

Branch representative dinesh gonbare (And branch manager sagar) agreed to refund the charges on my account. Its been more than 60 days the funds are still not refunded. Even after a lodging a complaint in writing at the branch, placing an online service request, emailing senior executives of icici customer care vinayak m. More, mr. Subhendu tripathy and mr. Saurabh singh, the refund is still pending and no action is initiated against the branch.

Icici bank is cheating customers by by implementing lots of hidden charges with the bank. There are no information provided to bank through any mode of communication. Example is atm transaction decline charges.

They are deducting rs. 25 for each transaction decline for any of the mentioned cause below.
Causes:

1. Insufficient balance in customer salary account (For all types of account)
2. If there is no money available in the atm.
3. If the atm having only 2000, when customer tries to withdraw 500.

In this scenario also, icici bank is collecting atm declination charges from customer. Ridiculous process of icici bank. This is the example of the very dissatisfying act of the bank.

Heights o[censored]nethical behavior of the organization.

Not happy at all with the nature of service of icici bank.

There is incorrect name and mobile number on icici online banking page. My complete name is mukesh vijay kapoor but it shows me on online banking page mukesh shahu (I don't know who is shahu) and my mobile number is [protected] correct both name and mobile number immediately. Below i've attached the screen shot of the icici online banking page where you can see the mistake.

Respected sir/ma'am,
My name is kothari pravin sobhachand.
I would like to inform you that i didn't receive no due certificate yet for my two transport vehicles, even though i cleared all the dues.

Following are the details.

1) lan no - lvkop[protected]
Amt - 217000
Start date-22/01/2007
End date-22/07/2009

2) lan no - lvkop[protected]
Amt - 240000
Start date - 10/02/2008
End date - 10/11/2010

I have been told that as soon as my emi are completed, i will receive the no due certificate. But sorry to say that till date i haven't got any assistance from them.

Kindly help me to solve the issue.

Awaiting for your sooner reply.

With lots of hopes