ICICI Bank Complaints & Reviews

My icici saving account has been debited rs. 11.80 on 27-july-2017 for surcharge mcc 5541 dated 21-july-2017. What kind of surcharge is this?

I used my debit card for purchasing fuel on petrol pump on 21-july-2017. Our government is promoting cashless transaction and this bank named icici bank is charging for going cashless at petrol pump. Icici bank is discouraging customers to use debit card and going cashless at petrol pump.

Hi i would like to inform you icici bank gives me some personal loan by force fully and after that i rays many mails to icici and but not getting any response,
One of icici employee somya contact number [protected] she is very irritating her behavior towards customer is very very bad, even she don't have manners how to treat and how to talk with customers.
When i applied for personal loan so one of executive ajay come to my office and sign some application so he told me this is a form you are applying for loan and so please sign here when i go to sign form i told him i will read this then i will sign so he told me this is just a form there is nothing to read this and he told me if you want to close this loan in future so after 3months you can close this without any charges so there is written some 5% charges so i told him i will not agree for this so he told me after 3 months this will wave off and you no need to pay any charges, but now when i am going to close this so one of icici employee somya she told me give some proof so i would like to tell icici what proof you provides to customer after this situation we can proof some evidence with miss somya and same situation i face when surprising i got personal loan in my account without any confirmation and after that i raise complaint to icici then again i got a call from somya and again she telling me give a proof you will not get any confirmation,
So i want a answer from icici what proof or evidence i will give to your employees.
And somya also abuse me and told me jo marzi wo kar le, so what is this please answer she is women and we respect because in my family i having sister mother wife daughter, i disconnect her call and i need a answer otherwise i will go consumer court and highlights this with media.
I'm a icici account holder from last 5 years but if icici having this type of employee in management so no one will use icici services.
This is nothing just black mailing to customer and i want to close this loan just because i don't having job from next month and i will not pay any closing charges. Loan account number lpdel[protected]
Name - rajesh
Mob no [protected]

I aseem rastogi applied online for dda on 24/07/2017 (Application no.[protected], chalan has been generated (Ref no. [protected]) for the registration fee from canara bank & the amount has been transfered on the same day, i. E 24/7/2017 with utr no. Cnrbr[protected] to account no - icl[protected] and ifsc code - icic000103.
After three days of submission fee i can't able to track the payment made on the online portal, so on 27/07/2017 i went to icici nodal branch at c. P new delhi and meet with mr. Varun anand, he listen to the problem and mailed about it to their internal peoples for the clarifications, later he said he will inform about the status but till monday i. E. 21/07/2017 i got no call about the status so again i went to the branch and meet mr. Varun again, he talked to someone and showed me the mail that he last forwarded which after my intervened a response came that "we are looking into the matter, and get to you soon" and then mr. Varun asked me that he will be replying me after some response come from the other side.

Aseem rastogi
Mob-[protected]

Before 2 years i was using icici bank silver savings, and i paid 2000rs every month, due to some issues i couldn't continue, in my saving accout balance is 0rs, now i need to know what happened to my every month saving amount, i want to continue this account but at the same time i need my money bank, i tired of calling customer care number,

Dear icici bank team,

I have worked with icici hfc team from 2015-16. As i am looking for transferring my pf account i need annexure-k for the same. As icici hfc pf account type is trust, annexure-k is mandatory for pf transfer as per government guidelines.

Please share the annexure-k for my pf account or the process through which i can get it.
Employee id - 310710
Personal email id: sharad. [protected]@gmail.com

Dear icici, how can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs 805/- has been deducted from my account towards dp charges till jun-17 (In[protected]). At the time of opening demat account you guys have mentioned clearly that there are no charges for demat account and it is absolutely free.

Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe here or not.

Need action on priority.

Regards,
Alok pandey
[protected]

Hello,
On 25th july, i transferred 6000 rs to a wrong icici account from my icici bank account.
It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
Transaction id[protected].
I visited both the banks on saturday and told them the incident in details.
But no bank is ready to take the responsibility and solve the issue.
Icici bank customer care gave me the details of account but said as hdfc is the initiator of the transaction, they have to raise the request.

Hdfc bank said, as the transaction has completed, they can not raise the request and icici bank has to support.

Please help me and refund the money or at least contact to that person and ask him to send it back.

Kulvinder singh

[protected]

Sir,
I have invested rs. 1, 77, 783.00 in sovereign gold bonds scheme 2016-17. My certificate no. Is sgb[protected] -[protected] under investor id[protected]. The date of issue was 05.08.2016. I am eligible for interest on above gold bond on 5th feb. 2017. My account number is[protected] in your icici bank branch at jaipur. The same interest has not yet received. The branch bank officers are not responding on this issue and ask to contact through customer care. Please do the needful to get my due interest.
Thanking you sir

Yours faithfully
Rajendra prasad mittal

Account no.[protected]

Hello,
On 25th july, i transferred 5000 rs to a wrong icici account from my hdfc payzapp account.
It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
Transaction id[protected].
I visited both the banks on saturday and told them the incident in details.
But no bank is ready to take the responsibility and solve the issue.
Icici bank customer care gave me the details of account but said as hdfc is the initiator of the transaction, they have to raise the request.

Hdfc bank said, as the transaction has completed, they can not raise the request and icici bank has to support.

As icici knows that the transaction is incorrect, bank can call the account holder and ask him to revert or else block the amount so that he can not use it.

Please help me and refund the money or at least contact to that person and ask him to send it back.

I had purchased two wheeler byk bajaj at yavatmal and had taken loan in the year 2003. I alreadt paid my all emis now i want sell my bike for whi h i require noc for no dues. Please issue me noc for the same deatails are: name - kumar jayant kamble
Rc no of bike byk bajaj m/c - mh29j-2393
Year - march 2003
Please send it on my email address
Email - [protected]@gmail.com
Mobile - [protected]

My online transaction got blocked due to entering 3d sucure pin multiple times wrongly.
So please help me in unblocking online transaction asap.

I do online transaction for everything. Due to this problem, i can not purchase anything..

Please reply back for details that you require from me to unblock it...

I appreciate your speed response on it

Hi,

I am krati gupta. I have a saving account in icici bank. There is a deduction of rs. 805 towards dp charges till mar-17.

I have never used or activated my demat account which was open as a combination with my savings account and i do not know what this is for and i want a satisfactory justification for deduction or refund of this unauthorized deduction.

Ref#savings bank account no.[protected]

Hi,

I have been the customer of icici bank for more than a decade. This is the first ever instance that i have this bitter experience. On 01-jul-2017 (Saturday), i have withdrawn rs.6700/- (Denomination of rs.2000*3 plus rs.100/-*7) from icici bank atm, padmanabhanagar, bangalore. Out of three rs.2000/- notes one note identified as fake note (Aa colour photostat copy of the rs.2000/- note which exactly resemples the original note). I called icici customer care number and i had been directed to visit the nearest icici bank branch and submit the complaint and get the note exchanged. When i visited katriguppe (Banashankari) branch, bangalore on monday (03rd jul 2017), the branch personnel has accepted the fake note and provided me a acknowledgement. The bank personnel told that they will enquire about this and exchange the note withing 07 working days. However, inspite of making three to four personal visits and requested for the status update, none of the bank staff has responded properly. After almost one month, on 25th jul 2017 (Tuesday), icici bank (Katriguppe branch, bangalore) has stated that the said fake note was not from icici bank atm. I was shocked to hear this from the branch staff. I repeatedly told that this note was received from the said atm and i believe that there will be record in the icici bank for having withdrawn the amount. Despite my several requests, bank has denied the fake note is from icici bank atm. And they have told that icici bank has conducted thorough audit and even central team of icici has conducted the audit and they found that there was no instance of fake note found in their investigation. When i asked icici katriguppe, banashankari branch to give the same in writing, they denied to do so. I told them that how can rely on the verbal statement provided by the branch. It is the bank's responsibility to provide us the response in writing so that i can lodge the police complaint based on the same.

I would request icici bank to act on this and provide me the appropriate solution at the earliest.

Regards,
Sivakumar t
[protected]

Hi, i am holding a salary account of icici, porur branch. I am using this account since 3 years. Amount of rs 611.22 have been deducted from my account with out any infomation. As my account is a zero balance account, how can you deduce minimum balance charges? Smab chgs dec16+stax sbc88.16 account holder : sherif. M account number :[protected] branch : porur branch.
I kindly request you to take prompt action. Kindly contact me with my registered mail id.

Loan was taken by my husband, who now resides in the u. K and for nearly a month hasn't kept in touch with me. Icici bank is constantly harassing me by calling and threatening me saying they will tell my neighbors and the society i live in. I live alone with my 13 year old daughter. I have already provided them with all the information i have, i am scared and don't know what to do.

From:
Vigneshwaran alagarsamy
1/263, post office street,
Pothumbu, madurai - 625018
Tamilnadu, india.

Dear sir/ madam,

I am a regular customer of your bank. I have been using your bank atm card since 2014. My atm card is about to expire now. Currently i am working in kuwait & i'm supposed to travel to india by next year may i. E may 2018 only. By that time my atm card will expire & that may trouble me in debit/credit. So i want new atm card with extended validity period to do all my account transactions before it expires. Please provide me new atm card as soon as possible. I hereby enclosed my atm card details with this letter.

My account number:[protected]
My atm number:[protected]
My atm expiry date:04/18
Cardholder name: vigneshwaran

Thanking you,

Yours truly,
Vigneshwaran alagarsamy.
Email: [protected]@gmail.com
Mobile: +[protected]Kuwait), +91 [protected] (India) - whatsapp available

Many times i have visited the atm of icici bank at shivalik nagar haridwar, but most of the time i found that cash not available. If i am not able to get money at time when i need it. Then why should i put my money in bank. Why there is shortage of cash. This happened since last six months???. Please tell when will the situation come normal

Thanks & regards

H. S. Chhabra

Hi,

I have a salary a/c with icici. This month i have used atm 3 times only. Today (29/7/2017), i have used one time only but they charged 25 rs twice and cgst, sgst.

Below are the transaction:
Atmdec chg/14-06-17/6352
Sgst[protected]
Cgst[protected]
Atmdec chg/14-06-17/6352
Sgst[protected]
Cgst[protected]

I want to know why this much charges taken for 500 rs cash withdraw.

This is my salary account. Please look into the issue and let me know as soon as possible..

Thanks,
Manikandan s

Dear sir/madam,

I am an account holder of icici bank. When i checked my balance 386.09 through net banking i saw a charge of rupees of rs. 680.23./- in the name of smab chgs feb 2017+stax81.53 date 28/06/2017.

My account no is[protected]
Mobile no.- [protected]
Email id - [protected]@gmail.com
A/c holder name - abhishek ambati

Pls refund my money immediately where no fault from us.

While opening a salary account, the icici bank executive visited our company premises (Royal bank of scotland). They said to the group of new joiners, "we will tell you how to fill the form and where to sign it". Not only me, i have 37 more person in the same batch with me. The same fraud happened with them by icici bank. Moreover you never get a single message about that account if it was opened or charges are levied or its automatically got debited from the savings account. Please stop playing with customers. I am going to lodge a case against icici. You all can sign this and contact me at my email id [protected]@yahoo.co.in
As a bank you should duly confirm with your customers, if they have requested to open any account, in the same way as you do while receiving a request for loan account.