I received a call from your credit card sales team to apply for an icici credit card on 15th july 2017. I said my cibil score is not good, but still your sales agent said it wont be checked. I said already by credit score is down if apply for credit card it will again go down. The agent connected me to her senior, he also confirm the same thing and assured me that cibil score wont be checked. So i submitted the documents on the same day. Today i received a text saying that the application has been rejected that means my cibil score will again go down. I have all the call recording's and numbers, where your sales agent and her supervisor has promised and assured me that my cibil wont be checked and will surely get a credit card. I am going to take this to consumer court. I hope i will get an proper solution to this.
Sales agent name priya,
Contact no's [protected], [protected], [protected].
Address, bandar kad road, 870/1 suma hotse, 2nd floor, pune branch
ICICI Bank customer support has been notified about the posted complaint.