ICICI Bank Complaints & Reviews

Hi. I am Pankaj kumar and was user of ICICI bank credit card and just closed my card. ICICI bank charged me unnecessarily interest even after paying bill. Actually I have got my last bill of around 8900 and last date of bill payment was 11th June 2017 with minimum payment of Rs. 450/-. I paid Rs.6000/- on 9th June 2017 but on next bill date I got the bill that icici bank charged me around Rs.1175/- interest charge. I thought it was mistakenly done by the bank to I called the customer care of ICICI bank but they told me that this is their policy so I have to pay. I request them to look after it but they were rigid. I suddenly pay the whole amount with the un genuine charge as well and made a request to close my card. I can only say that icici bank make me embarrassed and tortured me.
I request to you to look this and take a action on icici bank so any other person won't suffer again. I am attaching the screen shots of my bill statement.
Thanks,
Pankaj kumar
[protected]

Hi,
From my account, there was an deduction of inr 25.00 without any reason... It was described in the statement as atmdec chg/[protected]/4349. From internet i found that, this charge was due to atm's not having enough cash. But there's no previous notification regarding this. And how come this charge can be levied to me. That's the problem with the atm right... Please do resolve it.

I had a due amount on my credit card that was approx 12000 only but due to some reason i was not able to make the payment on time, and on[protected] i received a message that 12000 amount was blocked/ lien on my savings account and told that if i didn't make the payment they will deduct the balance from my savings account without my authorization, kindly do need full help as i am a salaried person and to live i am dependent on my salary, how can they take the funds from my saving account without my authorization this is completely fraud

To,
Icici bank,

Sir,
I have not received payment of money multiplier bond-0399-mmb-two till date. I have three bond i have recessive one bond money but other two bond not because bond paper is missing so i was write letter to mumbai branch for this matter but nothing happened so please give me the proper prodezer.

Details of bond

Deemed date of allotment : 28.04.1999
Option 2 :
Issue price per bond rs. 4, 700/- (Two bond)
Face value rs. 50, 000/- (Rs:1, 05, 165 two bond)
Redemption date : 28.04.2017
Application no:-0335494
No. Of bond : two
Bondholder no. 5482276
Name of bond holder :dalbir singh rawat
Mobile no:- [protected]

I am other victim for fraud transaction. Three transactions has done on 13th july 2017 of about 14000. I got a call from icici customer care itself and i blocked card and account on that time itself and raised a complaint against that. Now icici people saying transactions has done through 3d secure pin so we are not responsible. How can i got the amount return. This is not the way to service customers. I have seen lot of complaints like this. How to take action against this. They are closing most of the cases like this

Dear sir,
My name is ashokkumar tatyaba gaikwad. I
I had taken personal loan from icici bank, i have paid 32 emi's continuously but later i could not pay emi's, it was pre-approved loan. I was refusing this loan for 3-4 months
But they continued me for this loan. Finally i decided to take this loan and do some business, so i
Invested some money from my side also and bought 2 indica cabs for transport business.
Unfortunately i incurred heavy loss in this business for which till today i could not come out of this. I
Have paid 32 emi’s regularly. For last 3-4 emi’s i have to sell my wife’s jewellery also. I am living in a
Rented house. I am having a old 2 wheeler only. Not in a condition to buy new bike on emi also. My
Daughter’s school fee is still not paid. You can verify all these details, i will fully support you. I know i have to give banks money back but i need some more time to do this. From last 2 days, my office colleague getting phone calls from your bhandarkar road branch and creating pressure on them. My job is the only hope for me to come out from this situation, if something happens to my job then suicide is the only solution to my problem. I know they are doing their work but i am asking for some more time only. Request you, please give me six months time to settle your loan account. I am ready to help you in any regard if you wish to verify all my status.

My present address is as below
Flat no 05, survey no 173,
Pashan gaon, pune

Mobile no: [protected]/[protected]
Mail di: [protected]@gmail.com

Once again request you to give me six months time to come out from this situation.

Thanks and regards,
Ashok gaikwad

I had taken a personal loan (Lpdel[protected]) of 10 lakh rupees for 60 months duration at 13.75% interest. While taking loan i was told that there will not be any foreclosure charges if i foreclose after 12 months. Now when i am trying to forclose my personal loan through bt to other bank after 32 months, icici bank asked me to pay 6% of outstanding principal (~inr 32, 000) to foreclose. The reason they give me is that the clause of no foreclosure charges are only applicable if i pay out of my pocket. Due to recent decrease in interest rate citibank offered me a 11.49%. I checked with icici for revision in rate but they said they cannot revise my interest rate. Now when i am trying to shift my loan to other bank, they are practicing unethical behavior to stop me. I have already deposited citibank draft to icici bank to foreclose.

I had applied for a issuance of cheque book leaves from icici bank through their atm at barkatpura branch. Recently got a message from one xpressbee courier, stating that they attempted to deliver my cheque book for account no. Xx2727 on 16th july, 2017. But i did not get it. It appears that they had sent the cheque book through xpressbees courier vide consignment no. Awb [protected]. Kindly do the needful

Sir i had applied for a loan last week and they give me my cibil report in which the cibil score was critically low and the issue was credi card it ws showing and the recovery amt of 20700
I ws shocked tht tym
Neither i hv any account i your bank nor i hd ordered for any credit card to be issued on my name
Thn how this mess created
Resolve it as soon as possible
N give me fruitful result
And please update my cibil report to be all clear
And raise the score
Because u and only you ws the reason for my low cibil score
I want all clear asap
U can mail me on [protected]@gmail.com

As discussed with the customer care executive, please find attached the wrong claim of charge by jet airways for your reference. I am also sending the mail below where jet airways had already processes the refund back into my account.

I had booked the flights in november for a trip to andamans with my parents in december, it had to be cancelled due to an emergency. I canceled the flights, got the refund in jan'17 itself. Randomly on 24th may 2017 inr 2550 gets deducted from my icici account without any intimation or authorisation. On 31st may inr 64723 gets deducted from my icici account without any intimation or authorisation. I wrote numerous emails and called the call centre immediately who asked me to keep writing emails.

It has been over a month that i have been writing mails and this amount has been deducted from my account on 31st may without any authorisation from me. This is completely as error on the banks end as jet airways has confirmed to me over a call that they have not claimed any such amount from my account and that in their records the system shows the refund has been done.

I need this amount to be reversed back into my account at the earliest possible. I hope you understand that this is a huge amount for me and that this is just not acceptable.

Kindly note, that this is my last email providing all the clarification and attachments needed, i will be compelled to drag icici bank to the court if no action is taken in 48 working hours from now. I need my money back and i hope you understand the seriousness of this.

Hello,

I opened iwish rd with name lic for 6 month period. When i closed the rd total balance was 16000 but i got only 11199. After asking cutomercare phone banking officer they are saying 5000 was deducted as penality.
If you check icici online guideline for iwish for preclouser.5% should be deducted but they are deducting 5000. If proper resolution taken i will take legal action against icici. If any one knows how take legal action please guide me.

Hello sir,

A pending personal loan entry is available in cibil although i have not availed any such loan. Following is the information

Account number: lijal[protected]
Account type: personal loan
Date opened: 11.10.2007
Date reported: 31.10.2016

Amount sanctioned: 45633
Current balance: 76466

I will request you to kindly provide me information.

Dear sir/madam,

I have given the unauthorized transactions complaint to icici bank and police station badarpur new delhi on dated (June 05, 2017). Against my icici bank credit card xxxxx003 online fraud transaction of inr 10, 500.00 at payzapp (June 04, 2017; 11:33:50 hrs.)

I did not share credit card information’s and details with anyone and as you know my mobile number (991*008) misused by other person (By fraud). I never made any transaction with payzapp, bangalore as its happen with my account (This transaction was not authorized and informed to same icici customer care and icici bank within 24 hrs. As per ur guideline)

I am unable to pay this credit card transactions amount this fraud was done by another person without my consent and knowledge

I already mail regarding the same matter to rbi team and icici bank. My credit card was used to making transaction through pay zapp site amount: of inr 10, 500.00. I have reported this matter to the icici bank on within 24 hrs as the fraudulent transaction happened (Sunday june 04, 2017; 11:33:50 hrs.) & i also lodge complaint to police through 05. June 2017 (Copy attached).
Customer care is levying charges on credit card balance on and above inr 10, 500.00 and asking me to the pay the amount or contact with police. However i am unable to pay this amount and why should i pay this amount which is matter of fraud as i have reported about fraud to the informed icici customer care within 24 hrs. And police station as per bank and rbi guidelines.

I want to icici bank team, should do proper investigation with the help of police to expedite the investigation and close the matter on priorities.

You are also requested to please waive off this amount and resolve this issue, i will be thankful to you and your management, its my humble request.

Very much we have discussed on this matter to close this issue, sometime bank official saying this matter will be handled by police.

With regards,
Pappu kumar

Enclosed:-
1. Copy of compliant given to police station on date june 05, 2017
2. Transaction alert copy icici bank credit card
3. Credit card blocked confirmation copy.
4. Copy of compliant to icici bank.
5. Copy of letter, verification original documents with icici bank

Dear sir/madam,
My name is ranjeet kumar, i am holding an icici bank account with no.[protected] at gurgaon branch, sector 14.
I want to inform you that an amount of rs. 10, 000/- had been deducted from my account no.[protected] on 6th may 2017, which had not been executed by me.
On 6th may, i withdrawn amount of rs. 2000/- from axis bank atm at rajeev nagar gurgaon, after that i tried to make withdraw some more money. As i inserted the card, the atm machine provided the option like cash withdrawal / balance enquiry etc.
When i pressed the button on cash withdrawal, then button/key did not work then i pressed cancel button and left from atm to home. When i reached my home & checked my mobile, i received 2 message from icici bank pertaining to debit of rs.2000/- and rs.10000/-. I was surprise to see a debit of rs.10000/- from my account, as i did not withdraw any such amount on that day.
I have already escalated this matter to my icici bank and as per their due diligence they cannot further evaluate the actual picture due to no response from axis bank to provide the atm cctv footage at the time of cash withdrawal and no refund is initiated by my bank as per their investigation.
I need your help to recover my hard earned money which had been deducted with no reason. I am enclosing it the entire communication which happened between me and icici bank. This would help you to understand my case more appropriately. Hoping a positive response from your side.

Yours faithfully,
Ranjeet kumar
Mobile no. [protected]

Subject: issue of noc for icici bank personal loan lpbbs[protected] individual & rectification in my cibil as loan closed than settled

Dear sir/madam,

I have taken icici bank personal loan for rs. 100000 (Icici bank personal loan lpbbs[protected] individual) in 2005 and was giving regular interest and emis for the same. It was when i was transferred from bhubaneswar location to other, i had problem regarding the payment for the same. And i decided to close the loan account, which idid by paying a cheque of rs 230/- to your bank agent as last payment as he told that was the total outstanding then. He did not submit that cheque and the agent was not traceable.
In year 2012, one icici bank agent came and told me that the outstanding of @s 230/- has become rs 9500/-, and i paid the whole amount by cheque.

Now, present scenario (5years after), i was surprised to find that my case is put n cibil as settled, which i think as an insult to me. And the agent did not give me the noc. I just want to ask one thing, what was my mistake, was it that i paid
All the principle amount, or was i too soft to deal with you people.

Till date i have not received a single paper showing my complete loan
Payment or or noc,. Which is why i am going to write to your officials.

This is the first and last time i am writing to icici. Pls resolve my
Queries by sending me the noc and rectify in my cibil as closed rather than being settled at the earliest or else i have to take the legal action against you. Moreso i will ensure icici bank, who has taken rs 9500/- for rs 230/- outstanding amount by cheating me will have to spend at least rs 100000/- by legal proceedings through payment of lawyers fees.

Loan a/c number - lpbbs[protected]

I lost my money and i started receiving messages about my amount debit in my savings account. Transactions are made to flipkart and klickpay and i hope, both of them are involved in this transaction.

I informed with in one hour to icici bank but no quick response. As per rbi news, they have deposit money within 10 days after i complain. I logged complaint on jul 6 2017 and debit also happened on the same day.

http://www.ndtv.com/india-news/what-to-do-in-case-of-online-banking-fraud-10-fac...⇄

What is contact email to report this to rbi? I felt v bad about insecure way of saving our hard earned money. All people, make sure you place your money in correct secured (Fraud protection) banks especially nris. Thank you.

From past 1 week i have received so many of call from icici bank credit card dept. If i am taking about today only, so today i got 18 calls from the same no.

Number is[protected]. I already told them that i am not in a good mood to talk with them but still they are calling me again & again & again.

Please take strict action against these fool tele caller.

I had purchased bonds in the name of my daughter when she was a child in 1999 now she is a major so i want to change it in her name and also the address. Trying to get in touch with the mumbai icici infotech, vashi office in order to submit the documents for the change, but no one picks the phone or proper guidance is given. How do we go about this pls advice. Kindly note that the bonds are purchased hoping that it would help their children now my child is in need of the amount. Kindly help how to take this forward.

Hello
Our organization is crime control organization.
The registrar of the government of india, when our officials went to open your account with the delhi mohan corporate, your bank official told that the circle head of the bank, whose name is vivek malhotra, refused to open the account, that is why he the name does not look good.
Can i know when the government has no objection, why are the objection to bankers?
Please open our account to the bank.
Thank you

Regard
Md anish
Contact = [protected]

Respected sir/ma'am,

I want lodge a complain against icici bank, delhi because they are issuing me a credit card which i haven't applied for. I got a verification call from the icici bank stated that i have applied for the credit card. I denied and requested to cancel the request of credit card. But still they sent me a sms that my credit card bank application is under process.
This is very unprofessional technique of service provider to complete their targets therefore i request you to please help me in cancelling the credit card as i dont want to use it.