I took icici credit card form and i was using it and i was paying the dues, then in month of june, while paying for something i found my card had been blocked on 23rd may i think, before that i paid some money around 1900 due,
Then i got a call from icici to pay then dues then only my card will be activated,
But i didn't paid the due because they haven't sent me any statement so i denied the purchase and, and in june every time they are calling and asking me to pay due but they haven't sent me any details pdf statement of my purchase like used to send by credit card company, now today i got first statement statement asking me to pay around 7300 with fine and tax,
This is theft till today they haven't send me any statement of my details purchase, only amount due and fine is mentioned. I am fed up of this and no one is listening and customer care person is threatening me pay the amount.
I don't know whom to say.
Aug 26, 2017
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2017
ICICI Bank Customer Care's response Dear Customer, (sumit1004229 )
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ck82) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team