Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Mar 18, 2026
Complaints 23775
Resolved
14308
Unresolved
9467
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 686

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Arige Shyam
from Vijayawada, Andhra Pradesh
Jul 28, 2017
Report
Copy

Address: Hyderabad, Andhra Pradesh, 500072

I a. Shyam an account holder of icici bank, kukatpally. Im here to inform you that i have applied for an credit card but there is no response from your side that whats the status is.. I even checked in online by providing my details but no response. To know any details ping me. Contact number:[protected]. So please let me know about my credit card application status as soon as possible
ICICI Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    chetan kathote
    from Korba, Chhattisgarh
    Jul 28, 2017
    Report
    Copy

    Address: Nagpur, Maharashtra, 440022
    Website: indiaideas@icici

    Hello,

    My name is chetan kathote. I had done transaction from phonepe app to recharge of rs.72 on my number on 25 july 2017. The transaction was successfull but recharge is not yet done on my number. I contacted to phonepe support team also but they said payment is done to indiaideas so i need to cantact you people. Please tell me why this happened and return my money as soon as possible. The transaction id of phonepe is ici78765a651d4648ad8238a0f22b8d9e9b. The transaction id of [protected]@icici is p1707251836176243045398.
    I attached screenshots related to transaction and reply of phonepe support team. Please find attachments. This is very embarrasing.

    Thanks and regards,
    Chetan kathote.
    I have recharged my JIO account with the amount of Rs 399 through BHIM interface. The transaction was successful, the amount was debited from my HDFC bank account . Account no.-[protected], IFSC code- HDFC0000486. But my JIO account says that it has not received any payment and the recharge is not successful.
    I have made payment to merchant GATE 2018 through UPI. It is showing transaction got completed my amount got deducted but the payment to GOAPS is not done my form is not getting submitted. Please help me as soon as possible.
    I have recharged my jio no [protected] yesterday the through upi, the amount has been debited rs.399, but recharge has not been successful.
    rraj92's reply, Dec 1, 2017
    are you got your claim?
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      raghu1984
      from Hyderabad, Telangana
      Jul 28, 2017
      Report
      Copy

      Address: Hyderabad, Andhra Pradesh, 500072
      Website: icicibank.com

      Hello sir,

      I am owning icici savings bank account with mindspace branch and credit card for last 5 years. I have configured icici credit card bill for auto debit from my savings bank account through netbanking. Very recently due to some reason, i have removed the auto debit function through netbanking, which was successfully removed. I could see no icici credit card as biller and no scheduled transactions for that month. But, for that month i was charged 1000rs including 18%gst on auto debit return fee as there are no funds available in my bank account for auto debit. When i called the customer care, i was informed that the auto debit is still active but, the same is not reflecting in the netbanking portal. Meaning i was charged 1000rs due to issues with their netbank services. I was very upset with this. This is not all acceptable.
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        LeenaS
        from Bengaluru, Karnataka
        Jul 27, 2017
        Report
        Copy

        Address: Chennai, Tamil Nadu, 600080

        [protected]

        I have decided to pay the entire loan amount at one go without paying first 6 month emi.

        I would like to close the entire loan amount because as i have enough amount and i feel the roi is bit high.

        Please allow me to close the loan and don't resist me saying that i need to pay at least 6 emi.

        If this way is not possible even you can charge me any fee and i'm ready to pay the amount.

        My only concern is to close the entire loan.

        Could you please advise me the procedure?
        ICICI Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          M Sah
          from Delhi, Delhi
          Jul 27, 2017
          Report
          Copy

          Dear respective icici team,

          This is to stat that i am manish kumar operating a salary acc. No.[protected]

          There is debited a amount of rs. 805/- from my account, and when i contact to icici customer care got to know that it is the charges of demat account.

          I not even started any demat account in icici bank/not even done any transaction in any demat account then how it is possible to debit rs. 805/- from my respective account without any prior information. I tried to contact customer care team to resolve this issue but didn't get any positive response from cc team.

          Dear team this is not justifiable, if any demat account is linked with my account please close it with immediate effect, and request you to please refund rs. 805/- asap that debited from my account in favor of demat account.

          Expecting icici team will resolve this issue on priority.
          ICICI Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            praneethmamidi
            from Bengaluru, Karnataka
            Jul 27, 2017
            Report
            Copy

            Address: 560037

            While opening dmat account they are saying that there are no yearly charges and at the end of the day they collecting huge charges . they charged Rs.805 ( DMC/IN[protected] DP CHGS TILL JUN-17 )

            please help onthis issue . so may cstomers are facing same issue .

            thanks,
            Praneeth mamidi
            [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ajay Nandwana
              from Muzaffarpur, Bihar
              Jul 27, 2017
              Report
              Copy

              My saving account no[protected] & demat no.[protected] at present bank debit 805rs in favour demat account. It is highly charge - no any bank represintive tell me about highly demat charge - no any message bank sent me. Online showing that d charge 600. Why debit 805rs. Please explain... My email id... [protected]@gmail.com... Mobile -[protected]
              ICICI Bank customer support has been notified about the posted complaint.
              I am receiving my otp's from all other banks except ICICI. I have called the customer care 3-4 times. Everytime i got a different solution but none of them worked. Nothing seems to work. Please solve this issue. I have been stuck with this for over a week now. I am not able to make any payments online.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                AWESOME !!!!!
                from Burla, Odisha
                Jul 27, 2017
                Report
                Copy

                Address: North East Delhi, Delhi, 110094
                Website: [email protected]

                On 19 july 2017 i make a payment through eazypay icici for the du admission fees at first time the payment was failed said by du site and 2 minutes after i try again this time process is successful
                But there is 2 times transaction have done from my account by the easypay but originally it was 1 time payment process. So please refund my money to my respected account.

                Details
                Transaction id - [protected] (Failed transaction)
                [protected] (Success)
                Amount paid in each transaction - 9563.36 (Both)

                Please sir, refund of failed transition should be credited to the respective bank account.

                Thanking you for listening my problem... And hoping for a good response from your side as well...
                ICICI Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  madhu87283
                  from Shillong, Meghalaya
                  Jul 27, 2017
                  Report
                  Copy

                  I have purchased tax saving bond from icici bank in the year 2004, qty -1 no, amount paid rs: 5000

                  My tax saving bond matured on 2007 amount not credited to my account till date with interest reg;

                  Bond holder no:[protected]
                  Certificate no : 118224
                  Name : radhakrishna madhusudhan singh
                  Distinctive no : 543094

                  My account no :[protected]
                  Bank : icici bank ltd
                  Branch : thilak road, tirupathi
                  ICICI Bank customer support has been notified about the posted complaint.
                  Jul 28, 2017
                  Updated by madhu87283
                  no response
                  Aug 03, 2017
                  Updated by madhu87283
                  no response till date
                  Aug 03, 2017
                  Updated by madhu87283
                  no response till date
                  Aug 11, 2017
                  Updated by madhu87283
                  y there is no reply
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nbcl
                    from Mumbai, Maharashtra
                    Jul 27, 2017
                    Report
                    Copy

                    Address: Pune, Maharashtra
                    Website: www.icicibank.com

                    Sir had never use any de-mate account with icici bank but they are unnecessary send me amc bill on my registered address now i am requesting to close this account they are asking to pay charges...
                    Reference number - in[protected]
                    It showing me linked account number - xxxxxxxxxx0899
                    So do needfull on it...
                    Other wise what is legal way to resolve this issue..
                    ICICI Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gavspd
                      from Chennai, Tamil Nadu
                      Jul 27, 2017
                      Report
                      Copy

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                      While i do online transaction through debit card, it displays message card is blocked. I am to perform the internet banking but whenever i do perform transaction through debit card after entering debit card number it displays card is blocked.
                      This is happening from last 2 to 3 months and i evrytime i have to choose internet banking instead of debit card number option.
                      Can you please help me in this matter as soon as possible.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sonal Raj
                        from Bhubaneshwar, Odisha
                        Jul 27, 2017
                        Report
                        Copy

                        Address: Ghaziabad, Uttar Pradesh, 201006

                        Dear sir
                        We are send money 25000 thought upi pey phone on 24/07/2017 to a/c no [protected] bank of india (Md kownain) but transection not complete. This amount debit my a/c[protected]Vijay kumar tiwari) or not credit her a/c.

                        So please this amount credit my a/c[protected] vijay kumar tiwari.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Dinesh0101
                          from New Delhi, Delhi
                          Aug 5, 2017
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110015
                          Website: [email protected]

                          I've applied for a icici credit card one weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application.. thanks
                          Application no A[protected]

                          Regards
                          Dinesh Kumar
                          ICICI Bank customer support has been notified about the posted complaint.
                          Aug 06, 2017
                          Updated by Dinesh0101
                          Dear Team,

                          Still waiting for your positive response.

                          Regards
                          Dinesh Kumar
                          Aug 08, 2017
                          Updated by Dinesh0101
                          Dear Team,

                          Application no A[protected]

                          Still pending, no status show.

                          Regards
                          Dinesh Kumar

                          Aug 12, 2017
                          Updated by Dinesh0101
                          Still pending
                          Dear ICICI Bank,

                          I was told that there is no Monthly and Yearly charges for my Demat account but I could see that RS 805 has been deducted IN[protected] DP CHGS TILL JUN-17 on transaction.

                          Request you to kindly return my deducted amount.

                          Regards,
                          Rizwan Ahamd Ansari
                          A/C No :[protected]
                          (M) : [protected]/[protected]
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mrinmay Kumar Maity.
                            from Delhi, Delhi
                            Jul 27, 2017
                            Report
                            Copy

                            Address: Kolkata, West Bengal
                            Website: www.icicibank.com

                            Sir,
                            I indrani maity like to inform you that my sb a/c no is[protected] of icici bank in chowringhee branch kolkata.. On 27/07/2017 i got a massage in my mob.[protected] that rs.4390.00 has been debited through debit card at vsi*mcafee*int at 01.38am which is not use by me.
                            So you are requested to take necessary action i can return my cash.
                            Thanking you
                            ICICI Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Anurag1371
                              Jul 26, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              cash not received from atm but amount deducted from account

                              Address: 560076

                              I have an account with hdfc bank and on 11th july 2017 i tried to withdraw 4400.00 inr from an icici bank atm in btm 2nd stage, bangalore-560076, karnataka, india. Amount got deducted from my bank account but i didn't receive the cash. I have waited for almost 15 days now but still have not got my money back in my account

                              Below are the dispute transaction details
                              Acquiring bank - icici bank atm, btm 2nd stage, bangalorebr...
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy
                              M
                              mbyakodi
                              from Mumbai, Maharashtra
                              Jul 26, 2017
                              Report
                              Copy

                              I have received a mail from ICICI credit card

                              Dear Customer,

                              Thank you for using ICICI Bank credit card.

                              Your ICICI Bank Credit Card XXXX3000 has been used for a transaction of INR 7, 349.04 at PAY PW *BIGROCK (July 26, 2017; 09:04:17 hrs.).

                              where i never wanted this to get renewed ]

                              Please cancel this and refund my amount
                              Jul 26, 2017
                              Updated by mbyakodi
                              Dear Sir,

                              I have not authorized for the auto-debit of below mentioned transaction. I am not sure if it was hidden auto-debit or accidental. I am not using this services at all. However amount got deducted. Please refund the amount

                              Service Request No. SR[protected]
                              Reg. Mob. NO.: [protected]

                              Please find the attached complaint request.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Appu Meru
                                Jul 26, 2017
                                Report
                                Copy

                                Address: 560076
                                Website: ICICI BANK

                                My complaint is against icici bank.

                                At the time of selling credit card, i have especially asked the sales person if there is any joining fees and amc. He replied, there is no joining fees, but an amount of 199.00 inr will be charged against annual maintenance (Amc). Moreover, he also said that amc will be waived off if i shop for worth 2k and above within 60 days of issuance of the card, i have done shopping for 3k (Approx) within a month of issuance of the card.

                                I have received statement now, where as these cheaters have charged me 499.00 inr as joining fees.

                                I am not going to pay even a single penny unless, it is addressed and joining fees is waived/removed.

                                I am also going to share this fraudulent act of icici bank on all possible social networks.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  U
                                  Umang Bista
                                  from Jalandhar, Punjab
                                  Jul 26, 2017
                                  Report
                                  Copy

                                  Address: 160055
                                  Website: www.icicibank.com

                                  Hi,

                                  I am umang bista working in a private it company. I don't have a demat account in icici bank. When i checked my bank transactions i found that there are several debit transaction of "dp chgs" deducting rs.1000 overall. When i opened my salary account in icici bank, at the time of opening the representative didn't told about any charges and i don't have demat account. And i did not get any message alert also in my mobile which is registered with mobile banking with icici. My icici account number is[protected].

                                  Further when i went to the bank for the closure of demat account they told me that, i have around rs.1100 pending charges. How am i supposed to pay rs. 2100 for service which i was not informed about and haven't use?

                                  This is a completely not acceptable and i want my money back and closure of demat account. Please help me on the same.

                                  Call me on[protected]
                                  Regards.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Jul 26, 2017
                                  Updated by Umang Bista
                                  Guys, this is to inform you all that you will receive lots of fraud calls once you provide your number in the complaint.
                                  Beware!
                                  15th july i tried for 500 rupes cash withdraw my from icici ATM but machine has shown transaction failed due to some problems and i didn't get money and i got sms from my Bank that is 500 rupes debited from my Acc. How the disguisting service from ICICI..????..i need my money.and ATM ID:SPCND287
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Simran Heer
                                    Jul 26, 2017
                                    Report
                                    Copy

                                    Address: Gurgaon, Haryana, 122001

                                    This is with reference to my icici bank credit card account number - [protected] on my full & final settlement with the bank of rupees 36367.31/-.

                                    I have trying calling your customer care number regarding the same and still haven't got any response from them.

                                    Kindly look into this on urgent basis, as its been a long time i have used the card and i am paying only the interest amount to bank.

                                    Thanks
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sumit1004229
                                      from Kolkata, West Bengal
                                      Jul 26, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 700156
                                      Website: [email protected]

                                      I took icici credit card form and i was using it and i was paying the dues, then in month of june, while paying for something i found my card had been blocked on 23rd may i think, before that i paid some money around 1900 due,

                                      Then i got a call from icici to pay then dues then only my card will be activated,

                                      But i didn't paid the due because they haven't sent me any statement so i denied the purchase and, and in june every time they are calling and asking me to pay due but they haven't sent me any details pdf statement of my purchase like used to send by credit card company, now today i got first statement statement asking me to pay around 7300 with fine and tax,

                                      This is theft till today they haven't send me any statement of my details purchase, only amount due and fine is mentioned. I am fed up of this and no one is listening and customer care person is threatening me pay the amount.

                                      I don't know whom to say.
                                      Aug 26, 2017
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 26, 2017
                                      ICICI Bank Customer Care's response
                                      Dear Customer, (sumit1004229 )

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ck82) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      My ac number[protected] .by custmercare they activate card protection plan and Deduct 1800 rs when I call him he say money will refund after 15 working days but money never refund.now case was closed so pls never have a/c in ICICI bank and never buy their product.they r not trustworthy
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit