Claimed

ICICI Bank Complaints & Reviews

3.2
Updated: Dec 13, 2025
Complaints 23733
Resolved
14270
Unresolved
9463
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 688

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
BhaskerPandey87
from Delhi, Delhi
Jul 13, 2017
Report
Copy

Address: Ghaziabad, Uttar Pradesh, 201014

Hello,

This is regarding complaint against fraud atm transaction on my saving account.

I received sms from icici bank as "account debited of rs 50000 on dated 12.07.2017 at 11:39 pm". I am shocked to see this sms and instantly i make call to customer care icici bank and mentioned the complete details.
During telecommunication with customer care executive, i came to know that transaction has been done from "niti bagh, delhi" icici atm machine.

During this transaction i was at my home (Ghaziabad - up.)
I was holding my debit card with myself but still this fraud transaction has happened.

I am waiting for investigations and looking forward for recovery of my amount rs 50000 from icici bank.

Thank you.
ICICI Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    F
    Funti
    Jul 13, 2017
    Report
    Copy

    Redemption of money multiplier bond 0399 mmb

    I have submitted my original 2 certificate of money multiplier bond 0399 mmb to 3i infotech, vashi, navi mumbai duly signed with cancelled cheque, pan, aadhar card on 26.4.2017.

    Bond holder no. 5407-473
    Yash ajaybhai desai
    Ajay manubhai desai

    They confirmed by e mail on may22, 2017 with reply that it takes 20 to 22 days for proceed.

    But till today we have not received payment nor...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    M
    Mahipalsinh Jadeja
    from Ahmedabad, Gujarat
    Jul 12, 2017
    Report
    Copy

    Address: Kutch, Gujarat, 370201
    Website: www.icicibank.com

    Hi,

    I was using icici coral credit card foe an year, after using it for year i got call from executive from icici bank about offer of card upgradation. I'd upgraded card only basis the condition of credit limit enhancement. Now, its been more than 6 months i'm using new card yet credit limit not enhanced. I'd paid charges of rs.1000+st for the upgradation. Now, after calling several time at call center, texting for credit limit enhancement +was charged rs.1.5 for each msg), using card for more than 2 years, why should i use icici credit card when my query is still unresolved?

    One more problem, my due date for payment is 3rd of everymonth, now before few months ago, i made payment of rs.1000 using kotak net banking on 1st and it was updated on 5th in credit card current statement, i was levied late payment. Fees and interest charged! How can you charge for lpc n interest when i'd made payment on 1st? I'm using credit card of hdfc bank too, they don't charge anything extra if i make payment from other bank before a day of due date!

    Contact on [protected] or mail on [protected]@gmail.com for detailed eloberarion of problem.

    Hope for the positive reply this time!!

    Regards,
    ICICI Bank customer support has been notified about the posted complaint.
    Jul 27, 2017
    Updated by Mahipalsinh Jadeja
    Still no revert!!!
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kuldeep barik
      from Raipur, Chhattisgarh
      Jul 12, 2017
      Report
      Copy

      Address: 500032
      Website: epfo.gov.in

      Dear sir,
      This is to inform you that myself kuldeep barik & my uan no. Is[protected]. Sir i am update my kyc details in epf portal as per online bank. Aadhar details. Pan card details kindly approved these details then myself claim online.
      Kindly approved soon as soon possible.

      Member id - mhban[protected]

      Uan number[protected]

      Thanks & regards
      Kuldeep barik
      [protected]
      +1 photos
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        julieagrawal
        from Agra, Uttar Pradesh
        Jul 12, 2017
        Report
        Copy

        Address: Ghaziabad, Uttar Pradesh, 201001
        Website: [email protected]

        Kindly inform about the status of above bonds. Following is the description of bonds.
        Option ii
        Face value 67oo
        Issue price 5000
        Deemed date of allotment[protected]
        Redemption date[protected]
        Bondholder no.[protected]
        Certificate no. 18443
        Distinctive no.[protected]

        Prateek kumar singh
        Ii-e/62, nehru nagar, ghaziabad 201001
        Ref. : c[protected]
        ICICI Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rjendrasinh Dodiya
          from Mumbai, Maharashtra
          Jul 12, 2017
          Report
          Copy

          Address: 364710

          Dear sir,
          My name rajendrasinh agarsangbhai dodiya mo. No.[protected] my saving a/c in paliyad road branch botad
          I am come to branch in last 5-7 days in bank statement but bank staff will not given a statement. You bank employees says come tomorrow i come to the branch he said come tomorrow end he said same metter printer are not ready end not given a statement he said come tomorrow same end not give any other services are also bad in all staff member in customer related.
          ICICI Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            harish301276
            from Mumbai, Maharashtra
            Jul 12, 2017
            Report
            Copy

            Address: Faridabad, Haryana, 121003

            Hello,
            I have applied for dd of rs.250/, icici bank charges me rs.118/ for dd issue.

            Due to some reason i applied cancellation for dd of rs.250/ then bank again charges me rs.118/ now days no the name of gst, everyone making foolish and charging mim rs.18%/
            I also paid tuition fee, they are also charging 18%, whether they really paying or not but charging at once from public
            ICICI Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sunny9045
              from Delhi, Delhi
              Jul 12, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Meerut, Uttar Pradesh, 250002
              Website: www.icicibank.com

              Hello i am sunny sharma
              When i checked my bank transactions and i found that there is one debit transaction 'dmc/in[protected] dp chgs till may-17' — inr 800'. I never did create the demat account, i was not told about the dp charges, and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected] please contact me.
              Aug 12, 2017
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 12, 2017
              ICICI Bank Customer Care's response
              Dear Customer(sunny9045),

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Jul 12, 2017
              Updated by sunny9045
              Some guys are calling me that we are calling from bank customer care & want to know about your card details .
              Don;t call me ever again buddies you know very well what can I do .
              I mention your number, peoples please don't pick up these numbers call & if you recive than just started abuse from your side as I do..
              All Bihar 'state Numbers
              (Jio Numbers)
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]

              Main Number ..
              [protected]
              Jul 02, 2018
              Updated by sunny9045
              Hello Bank,

              Resolve it issue asap, Again you deducted my balance 826 Rs in May 2018. Why you guys try to fool other customers .

              Contact me asap.

              Thanks
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                mukul_mundle
                from Mumbai, Maharashtra
                Jul 11, 2017
                Report
                Copy

                Sir, my credit card is misplaced or loss. I want to make payment of the same, but due no number of card i am not in position to make the payment, how i should proceed. As i use to make bill payment in cash i do not have earlier record to find out the number. Also to contact you by using help line numbers it require card number, which is not possible. Kindly guide me.
                ICICI Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mukul_mundle
                  from Mumbai, Maharashtra
                  Jul 11, 2017
                  Report
                  Copy

                  Sir, my credit card is misplaced or loss. I want to make payment of the same, but due no number of card i am not in position to make the payment, how i should proceed. It will enable me to make the payment. As i use make bill payment in cash i don't have earlier record as such at present i do not have card number. On your help line telephone numbers i can not register this complaint as i do not have card number.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rajesh Singh Parihar 1
                    from Gurgaon, Haryana
                    Jul 11, 2017
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110003

                    Dear sir,

                    I am having a personal loan with icici bank vide loan account number lpdel[protected].

                    I am trying to change the payment terms from auto debit ecs to direct payment. I have called phone banking, written to customer services and visited personal loan serviving branch.

                    But they are insisting on giving another bank account for ecs. I am for personal reason not able to give another account as i do not have regular salaried income. Also they need charges to change this ecs to other bank.

                    Now bank is presenting ecs and charging bouncing charges. Also the saving bank account is also charging heavily on this account.

                    Request a help in this. I am paying dot on time the emi but these bouncing charges are killing and it is understood that bank might be adjusting these emi against these charges. The private banks are no less than earst while mahajans. Is there a way to just pay emi on time without paying these obnoxious charges.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      akhilgj
                      from Kishanganj, West Bengal
                      Jul 11, 2017
                      Report
                      Copy

                      Address: Gaya, Bihar, 823001
                      Website: www.icicibank.com/campaigns/offers/insurance/insurance.page

                      Dear sir,

                      My son using gold debit card of icici bank in last 2 years but unfortunately he meet a tragic accident in sarita vihar (Delhi) on 09/12/2016 and died.

                      I registered a claim on gold debit card at icici bank on 28/01/2017.
                      All document i have send to icici lombard such as fir copy, pm report and also account statement regarding to this claim but till now claim not settlement and icici lombard completely refuses to help us.

                      Icici lomard say that claim cover only on minimum transaction of rs 499 in last 30 days of accident but i show my brother card statement here show that his transction is above of rs 499 in last 30 days of accident.

                      Claim no :- gen[protected]
                      Policy no :- 4049/95762299/02
                      Policy holder name :- mukul jain
                      Nominee :- akhil jain

                      I attached major terms & conditions of icici bank, his term and condition show that only atm transaction are not valid but our transaction completely fullfill reagrding to this claim settlement.

                      We belong to a very poor family and he was the bread winner of the family. I educated him with tremendous difficulty by doing petty jobs. Now after his death it become difficult for us to survive.

                      So i kindly request you to please help me to claim settlement.
                      You are my last hope.

                      Thanks
                      Sandhya jain
                      Gaya (Bihar)
                      823001
                      [protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ajit1449
                        from Bengaluru, Karnataka
                        Jul 11, 2017
                        Report
                        Copy

                        Address: 560078

                        I have filled the petrol of 200 rs twice and the amount was deducted 211.80 rseach time due to different swap machine. If this is the process then again cashless money will not be possible. I have to start filling by cash now. Every bank and seller want to earn money only by black. Location hp petrol pump, near canera bank circle jp nagar 5th phase, bangalore. All are earning black money by other means. My mail i'd [protected]@gmail.com.

                        Thanks
                        Ajit
                        +1 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        Jul 11, 2017
                        Updated by ajit1449
                        Now i just checked from last one year I am Paying 211.80. Very Disappointed with ICICI Bank
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kanchan Baghel
                          from Hyderabad, Telangana
                          Jul 11, 2017
                          Report
                          Copy

                          Address: Hyderabad, Andhra Pradesh, 500084

                          30th of june 2017 at 10:10 pm, i tried to withdraw rs 5000/- from near by karur vyasa bank atm in kondapur hyderabad. Though the cash was not delivered and the amount got deduced from my bank account. The error in the slip read"sorry unable to process". Response code 072. Please revert back the amount.
                          I already complaint two three times but no response from bank side.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            prashant m sakpal
                            from Mumbai, Maharashtra
                            Jul 11, 2017
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra, 400701

                            Please provide as much information as possible 1) details about pradhan mantri jivan jyoti yojana amount of 330 debited from my account no.[protected] on dt.06.05.2017, dt.29.05.2017 and dt.31.05.2017. 2) also provide me policy certificate and premium paid certificate, joining date of policy, nominee details, on my email account [protected]@rediffmail.com
                            ICICI Bank customer support has been notified about the posted complaint.
                            Jul 06, 2017
                            avadh business pvt ltd's response
                            Name-Abhijit de
                            certificate no-27035
                            bonholder no 4582-198.

                            Name-Bandana de
                            certificate no-27038/27037
                            bondholer no[protected]

                            Name-Abhijit de/Bandana de
                            certificate no-14454/14455/14459/14460
                            bondholder no[protected]/470/473
                            Jul 11, 2017
                            Updated by prashant m sakpal
                            ok
                            Name- abhijit de
                            certificate no-27036
                            bondeholder no[protected]
                            no of bond-1
                            Not share any other people
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bruce34
                              from Ajmer, Rajasthan
                              Jul 11, 2017
                              Report
                              Copy

                              Address: Nagpur, Maharashtra, 440025

                              Date of incident : 2nd feb 2017

                              I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

                              My a/c number:[protected]
                              One assist id number: sr48157106

                              Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
                              Naveen sannan
                              ICICI Bank customer support has been notified about the posted complaint.
                              Just now my friend deposited 5500 rs in my icici account[protected]. And went. To ATM to withdraw money . I got shock.it was showing 5333 balance. I checked mine statement it's showing ANW
                              Dedactions what is anw and why they dedacted.
                              My one assist membership was renewed for 2017-18 with out my consent and money was deducted from my icici banks saving account no[protected] despite of fact that anticipating auto renewal of membership, I had made a call on [protected] on 4th Dec to stop the service, from where I had received assurance that membership will not be renewed but on 13th Dec my account was debited Rs 1899= I immediately called [protected] and got assurance that a complaint stand registered vide no[protected] with one assist . Some days later I received a call from one assist that your membership has been renewed and upgraded despite my request to terminate the membership. This all was done in an arbitrarily manner, this is just a criminal act when I feel your product is of no use to me and I am feeling cheated .
                              My registered mobile no is [protected] and e-mail is [protected]@rediffmail.com
                              I need my money back thanks .


                              Your sincerely
                              Sandeep Rana
                              R/O Doda Jammu & Kashmir
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                setty506
                                from Bengaluru, Karnataka
                                Jul 11, 2017
                                Report
                                Copy

                                Address: Hyderabad, Andhra Pradesh, 500038

                                I am a digi bank account holder with a/c number[protected] wrongly sent an amount of 2000 to account number[protected] with ifsc code:icic0000075 actual account number should be[protected]Name : k. Koteshwara rao) with ifsc code: icic0000075.
                                Please find the details requested by the customer support, kindly do need full and help me out to get my money back

                                Name:chelligi pullaiah setty
                                Dob:13/05/1991
                                Digi account number:[protected]

                                Amount of transaction :2000
                                Transaction id: m3385
                                Transaction date and time:21/05/2017 04:29am

                                Please revert back if any other details required

                                Many thanks,
                                Setty
                                [protected]
                                +1 photos
                                ICICI Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  hprabhatgupta
                                  from Mumbai, Maharashtra
                                  Jul 10, 2017
                                  Report
                                  Copy

                                  Address: Varanasi, Uttar Pradesh, 221005

                                  Three fraud transactions (3, 500.00, 4230, 8000) happened from my account on 29th June 2017. I have called on the same time ([protected] at 7.05 pm on 29th June 2017) and icici only blocked my account and debit card. But not filed my complaint. They told that all helpers are busy Then, I filed the grievance on https://www.icicibank.com/complaints/complaints.page. But no action taken.

                                  Since I am a computer researcher, so it is zero chance for sharing the information or other information. It is very horrible that ICICI card is completely unsafe.

                                  Very Important: The fraud done uses "VIN*Payu ". I have checked (https://www.consumercomplaints.in/bycompany/vinpayu-of-new-delhi-a344816.html, https://www.consumercomplaints.in/vinpayu-of-new-delhi-stealing-of-debit-card-in... that this "VIN*Payu " already done fraud using only ICICI card. But, still ICICI does take any action. What does it means, i.e., ICICI Card is not safe or SOME OTHER PROBLEM WITH only ICICI BANK.

                                  Please take this issue seriously and return my money.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sidxation
                                    from Chennai, Tamil Nadu
                                    Jul 10, 2017
                                    Report
                                    Copy

                                    Address: Agra, Uttar Pradesh, 282010

                                    I'm tired of continously caalling to the customer care while noone is their to answer my call.. When i go to their branch they just tell me to talk to customer care instead noone picks up the call
                                    I'm really disappointed with this treatment.
                                    I mean i considered icici bank as the best private bank among the all but i don't know if i'm still having that perception or not.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Piyush Chiddarwar
                                      from Borsad, Gujarat
                                      Jul 10, 2017
                                      Report
                                      Copy

                                      Address: Yavatmal, Maharashtra, 445204
                                      Website: www.icicibank.com/Personal-Banking/loans/two-wheeler-loan/services-charges.page

                                      Hellow Sir/Madam,

                                      Could you please look into this matter with priority since its been 8 years I did not receive NOC certificate from your org.

                                      I have re-payed all EMI with no failure.

                                      Kinl;dy let me know how to reach you, if I need to collect it in person.

                                      Thanks.

                                      Pandit Nana Chiddarwar
                                      [protected]
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit