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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 690

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M
Mahaling K
Jul 13, 2017
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Address: Bangalore, Karnataka, 95051

My company (Infosys bangalore branch) opened my salary account and every month salary is crediting to this account, after 5 years they converted my salary account to saving account without intimation. Even customer care is not providing correct response. Currently i am out of country. Now they are charging for everything as it becomes saving account.

Even now also i my salary crediting to this account. Now they ask to visit branch to enquire and convert. Since currently i have travelled to onsite i am not able to contact branch

Contact:[protected]
ICICI Bank customer support has been notified about the posted complaint.
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    GASOKAN1
    Jul 13, 2017
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    Address: Chennai, Tamil Nadu, 600121
    Website: icici.com

    My home loan account no is lbbng[protected], i have taken this loan in the year 2005 for an amount of 6, 60, 000 for 144 installment with floating interest of 7.75 then.
    As of may 2017 this loan should have been completed, but still there is an out standing of 5, 35, 000 even after 12 months. The present interest rate is 14.5%.
    I approached icici to reduce the interest rate, they asked me to go to the nearest bank, i went to iyappanthangal bank in chennai, they told me to go to porur branch, then porur branch told that i have to go to adyar branch. Then i went to adayar branch and they gave me a form to sign with 8.6 % interest rate with charges. When i signed and returned to porur branch they told the form is wrong and i have to go to anna salai branch.
    I do not know really if the bank is really interested to help me or they do not know any thing about banking and i should go to all the branches in india.
    I gave complaint to icici as well to there ceo. No response.
    After 12 years as per agreement the loan is not closed and there is still 95% of the priciple as outstanding. For a loan amount of 6, 60, 000, i have paid 10, 15, 920 as of this moment and there is outstanding of 5, 35, 000. This is very worst and i want help to deal with icici.
    ICICI Bank customer support has been notified about the posted complaint.
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      P
      from Kanchipuram, Tamil Nadu
      Jul 13, 2017
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      Address: Bangalore, Karnataka, 560001

      Am getting frequent calls from icici bank credit card section they are harassing me that i didnt pay my credit card bills. I dont know from where they got all my personal details - even though i conveyed i am not the right person, they are arguing me like roadsiders. If any one face simliar kind of fake call. Please let me know.. We have to go ahead with other steps of filing
      ICICI Bank customer support has been notified about the posted complaint.
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        B
        BhaskerPandey87
        from Delhi, Delhi
        Jul 13, 2017
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        Address: Ghaziabad, Uttar Pradesh, 201014

        Hello,

        This is regarding complaint against fraud atm transaction on my saving account.

        I received sms from icici bank as "account debited of rs 50000 on dated 12.07.2017 at 11:39 pm". I am shocked to see this sms and instantly i make call to customer care icici bank and mentioned the complete details.
        During telecommunication with customer care executive, i came to know that transaction has been done from "niti bagh, delhi" icici atm machine.

        During this transaction i was at my home (Ghaziabad - up.)
        I was holding my debit card with myself but still this fraud transaction has happened.

        I am waiting for investigations and looking forward for recovery of my amount rs 50000 from icici bank.

        Thank you.
        ICICI Bank customer support has been notified about the posted complaint.
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          F
          Funti
          Jul 13, 2017
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          Redemption of money multiplier bond 0399 mmb

          I have submitted my original 2 certificate of money multiplier bond 0399 mmb to 3i infotech, vashi, navi mumbai duly signed with cancelled cheque, pan, aadhar card on 26.4.2017.

          Bond holder no. 5407-473
          Yash ajaybhai desai
          Ajay manubhai desai

          They confirmed by e mail on may22, 2017 with reply that it takes 20 to 22 days for proceed.

          But till today we have not received payment nor...
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          M
          Mahipalsinh Jadeja
          from Ahmedabad, Gujarat
          Jul 12, 2017
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          Address: Kutch, Gujarat, 370201
          Website: www.icicibank.com

          Hi,

          I was using icici coral credit card foe an year, after using it for year i got call from executive from icici bank about offer of card upgradation. I'd upgraded card only basis the condition of credit limit enhancement. Now, its been more than 6 months i'm using new card yet credit limit not enhanced. I'd paid charges of rs.1000+st for the upgradation. Now, after calling several time at call center, texting for credit limit enhancement +was charged rs.1.5 for each msg), using card for more than 2 years, why should i use icici credit card when my query is still unresolved?

          One more problem, my due date for payment is 3rd of everymonth, now before few months ago, i made payment of rs.1000 using kotak net banking on 1st and it was updated on 5th in credit card current statement, i was levied late payment. Fees and interest charged! How can you charge for lpc n interest when i'd made payment on 1st? I'm using credit card of hdfc bank too, they don't charge anything extra if i make payment from other bank before a day of due date!

          Contact on [protected] or mail on [protected]@gmail.com for detailed eloberarion of problem.

          Hope for the positive reply this time!!

          Regards,
          ICICI Bank customer support has been notified about the posted complaint.
          Jul 27, 2017
          Updated by Mahipalsinh Jadeja
          Still no revert!!!
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            K
            Kuldeep barik
            from Raipur, Chhattisgarh
            Jul 12, 2017
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            Address: 500032
            Website: epfo.gov.in

            Dear sir,
            This is to inform you that myself kuldeep barik & my uan no. Is[protected]. Sir i am update my kyc details in epf portal as per online bank. Aadhar details. Pan card details kindly approved these details then myself claim online.
            Kindly approved soon as soon possible.

            Member id - mhban[protected]

            Uan number[protected]

            Thanks & regards
            Kuldeep barik
            [protected]
            ICICI Bank customer support has been notified about the posted complaint.
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              J
              julieagrawal
              from Agra, Uttar Pradesh
              Jul 12, 2017
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              Address: Ghaziabad, Uttar Pradesh, 201001
              Website: [email protected]

              Kindly inform about the status of above bonds. Following is the description of bonds.
              Option ii
              Face value 67oo
              Issue price 5000
              Deemed date of allotment[protected]
              Redemption date[protected]
              Bondholder no.[protected]
              Certificate no. 18443
              Distinctive no.[protected]

              Prateek kumar singh
              Ii-e/62, nehru nagar, ghaziabad 201001
              Ref. : c[protected]
              ICICI Bank customer support has been notified about the posted complaint.
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                R
                Rjendrasinh Dodiya
                from Mumbai, Maharashtra
                Jul 12, 2017
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                Address: 364710

                Dear sir,
                My name rajendrasinh agarsangbhai dodiya mo. No.[protected] my saving a/c in paliyad road branch botad
                I am come to branch in last 5-7 days in bank statement but bank staff will not given a statement. You bank employees says come tomorrow i come to the branch he said come tomorrow end he said same metter printer are not ready end not given a statement he said come tomorrow same end not give any other services are also bad in all staff member in customer related.
                ICICI Bank customer support has been notified about the posted complaint.
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                  H
                  harish301276
                  from Mumbai, Maharashtra
                  Jul 12, 2017
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                  Address: Faridabad, Haryana, 121003

                  Hello,
                  I have applied for dd of rs.250/, icici bank charges me rs.118/ for dd issue.

                  Due to some reason i applied cancellation for dd of rs.250/ then bank again charges me rs.118/ now days no the name of gst, everyone making foolish and charging mim rs.18%/
                  I also paid tuition fee, they are also charging 18%, whether they really paying or not but charging at once from public
                  ICICI Bank customer support has been notified about the posted complaint.
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                    S
                    sunny9045
                    from Delhi, Delhi
                    Jul 12, 2017
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                    Resolved

                    Address: Meerut, Uttar Pradesh, 250002
                    Website: www.icicibank.com

                    Hello i am sunny sharma
                    When i checked my bank transactions and i found that there is one debit transaction 'dmc/in[protected] dp chgs till may-17' — inr 800'. I never did create the demat account, i was not told about the dp charges, and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected] please contact me.
                    Aug 12, 2017
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 12, 2017
                    ICICI Bank Customer Care's response
                    Dear Customer(sunny9045),

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Jul 12, 2017
                    Updated by sunny9045
                    Some guys are calling me that we are calling from bank customer care & want to know about your card details .
                    Don;t call me ever again buddies you know very well what can I do .
                    I mention your number, peoples please don't pick up these numbers call & if you recive than just started abuse from your side as I do..
                    All Bihar 'state Numbers
                    (Jio Numbers)
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]

                    Main Number ..
                    [protected]
                    Jul 02, 2018
                    Updated by sunny9045
                    Hello Bank,

                    Resolve it issue asap, Again you deducted my balance 826 Rs in May 2018. Why you guys try to fool other customers .

                    Contact me asap.

                    Thanks
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                      M
                      mukul_mundle
                      from Mumbai, Maharashtra
                      Jul 11, 2017
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                      Sir, my credit card is misplaced or loss. I want to make payment of the same, but due no number of card i am not in position to make the payment, how i should proceed. As i use to make bill payment in cash i do not have earlier record to find out the number. Also to contact you by using help line numbers it require card number, which is not possible. Kindly guide me.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        M
                        mukul_mundle
                        from Mumbai, Maharashtra
                        Jul 11, 2017
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                        Sir, my credit card is misplaced or loss. I want to make payment of the same, but due no number of card i am not in position to make the payment, how i should proceed. It will enable me to make the payment. As i use make bill payment in cash i don't have earlier record as such at present i do not have card number. On your help line telephone numbers i can not register this complaint as i do not have card number.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          R
                          Rajesh Singh Parihar 1
                          from Gurgaon, Haryana
                          Jul 11, 2017
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                          Address: New Delhi, Delhi, 110003

                          Dear sir,

                          I am having a personal loan with icici bank vide loan account number lpdel[protected].

                          I am trying to change the payment terms from auto debit ecs to direct payment. I have called phone banking, written to customer services and visited personal loan serviving branch.

                          But they are insisting on giving another bank account for ecs. I am for personal reason not able to give another account as i do not have regular salaried income. Also they need charges to change this ecs to other bank.

                          Now bank is presenting ecs and charging bouncing charges. Also the saving bank account is also charging heavily on this account.

                          Request a help in this. I am paying dot on time the emi but these bouncing charges are killing and it is understood that bank might be adjusting these emi against these charges. The private banks are no less than earst while mahajans. Is there a way to just pay emi on time without paying these obnoxious charges.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            A
                            akhilgj
                            from Kishanganj, West Bengal
                            Jul 11, 2017
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                            Address: Gaya, Bihar, 823001
                            Website: www.icicibank.com/campaigns/offers/insurance/insurance.page

                            Dear sir,

                            My son using gold debit card of icici bank in last 2 years but unfortunately he meet a tragic accident in sarita vihar (Delhi) on 09/12/2016 and died.

                            I registered a claim on gold debit card at icici bank on 28/01/2017.
                            All document i have send to icici lombard such as fir copy, pm report and also account statement regarding to this claim but till now claim not settlement and icici lombard completely refuses to help us.

                            Icici lomard say that claim cover only on minimum transaction of rs 499 in last 30 days of accident but i show my brother card statement here show that his transction is above of rs 499 in last 30 days of accident.

                            Claim no :- gen[protected]
                            Policy no :- 4049/95762299/02
                            Policy holder name :- mukul jain
                            Nominee :- akhil jain

                            I attached major terms & conditions of icici bank, his term and condition show that only atm transaction are not valid but our transaction completely fullfill reagrding to this claim settlement.

                            We belong to a very poor family and he was the bread winner of the family. I educated him with tremendous difficulty by doing petty jobs. Now after his death it become difficult for us to survive.

                            So i kindly request you to please help me to claim settlement.
                            You are my last hope.

                            Thanks
                            Sandhya jain
                            Gaya (Bihar)
                            823001
                            [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
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                              A
                              ajit1449
                              from Bengaluru, Karnataka
                              Jul 11, 2017
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                              Address: 560078

                              I have filled the petrol of 200 rs twice and the amount was deducted 211.80 rseach time due to different swap machine. If this is the process then again cashless money will not be possible. I have to start filling by cash now. Every bank and seller want to earn money only by black. Location hp petrol pump, near canera bank circle jp nagar 5th phase, bangalore. All are earning black money by other means. My mail i'd [protected]@gmail.com.

                              Thanks
                              Ajit
                              ICICI Bank customer support has been notified about the posted complaint.
                              Jul 11, 2017
                              Updated by ajit1449
                              Now i just checked from last one year I am Paying 211.80. Very Disappointed with ICICI Bank
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                                K
                                Kanchan Baghel
                                from Hyderabad, Telangana
                                Jul 11, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500084

                                30th of june 2017 at 10:10 pm, i tried to withdraw rs 5000/- from near by karur vyasa bank atm in kondapur hyderabad. Though the cash was not delivered and the amount got deduced from my bank account. The error in the slip read"sorry unable to process". Response code 072. Please revert back the amount.
                                I already complaint two three times but no response from bank side.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  P
                                  prashant m sakpal
                                  from Mumbai, Maharashtra
                                  Jul 11, 2017
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                                  Address: Mumbai City, Maharashtra, 400701

                                  Please provide as much information as possible 1) details about pradhan mantri jivan jyoti yojana amount of 330 debited from my account no.[protected] on dt.06.05.2017, dt.29.05.2017 and dt.31.05.2017. 2) also provide me policy certificate and premium paid certificate, joining date of policy, nominee details, on my email account [protected]@rediffmail.com
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Jul 06, 2017
                                  avadh business pvt ltd's response
                                  Name-Abhijit de
                                  certificate no-27035
                                  bonholder no 4582-198.

                                  Name-Bandana de
                                  certificate no-27038/27037
                                  bondholer no[protected]

                                  Name-Abhijit de/Bandana de
                                  certificate no-14454/14455/14459/14460
                                  bondholder no[protected]/470/473
                                  Jul 11, 2017
                                  Updated by prashant m sakpal
                                  ok
                                  Name- abhijit de
                                  certificate no-27036
                                  bondeholder no[protected]
                                  no of bond-1
                                  Not share any other people
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                                    B
                                    Bruce34
                                    from Ajmer, Rajasthan
                                    Jul 11, 2017
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                                    Address: Nagpur, Maharashtra, 440025

                                    Date of incident : 2nd feb 2017

                                    I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

                                    My a/c number:[protected]
                                    One assist id number: sr48157106

                                    Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
                                    Naveen sannan
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Just now my friend deposited 5500 rs in my icici account[protected]. And went. To ATM to withdraw money . I got shock.it was showing 5333 balance. I checked mine statement it's showing ANW
                                    Dedactions what is anw and why they dedacted.
                                    My one assist membership was renewed for 2017-18 with out my consent and money was deducted from my icici banks saving account no[protected] despite of fact that anticipating auto renewal of membership, I had made a call on [protected] on 4th Dec to stop the service, from where I had received assurance that membership will not be renewed but on 13th Dec my account was debited Rs 1899= I immediately called [protected] and got assurance that a complaint stand registered vide no[protected] with one assist . Some days later I received a call from one assist that your membership has been renewed and upgraded despite my request to terminate the membership. This all was done in an arbitrarily manner, this is just a criminal act when I feel your product is of no use to me and I am feeling cheated .
                                    My registered mobile no is [protected] and e-mail is [protected]@rediffmail.com
                                    I need my money back thanks .


                                    Your sincerely
                                    Sandeep Rana
                                    R/O Doda Jammu & Kashmir
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                                      setty506
                                      from Bengaluru, Karnataka
                                      Jul 11, 2017
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                                      Address: Hyderabad, Andhra Pradesh, 500038

                                      I am a digi bank account holder with a/c number[protected] wrongly sent an amount of 2000 to account number[protected] with ifsc code:icic0000075 actual account number should be[protected]Name : k. Koteshwara rao) with ifsc code: icic0000075.
                                      Please find the details requested by the customer support, kindly do need full and help me out to get my money back

                                      Name:chelligi pullaiah setty
                                      Dob:13/05/1991
                                      Digi account number:[protected]

                                      Amount of transaction :2000
                                      Transaction id: m3385
                                      Transaction date and time:21/05/2017 04:29am

                                      Please revert back if any other details required

                                      Many thanks,
                                      Setty
                                      [protected]
                                      ICICI Bank customer support has been notified about the posted complaint.
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