| Address: Indore, Madhya Pradesh, 452001 |
Respected Mam,
With The reference of NCH- Complaint No-331218
I am Manish Girja, customer of your bank Since 10+ Years.
I am also using Your Credit Card No-[protected], I am regular paying Amount, as my father is Heart Patient & Mother is cancer patient, I am only the person who taking care of My Family Total Depended on me are 6 members.
Due to Medical Expenses I missed to pay 3 due date, your collection executive Balram called me on 15 June for payment, I confirmed you can collect payment next day, but executive not visited for the same, again he called me on 22 june, I confirmed to collect on 23 Morning & I paid on 2600+ amount.
On 29 June My salary credited, I checked App to check balance, it showing Debit balance, I called immediately to CC, confirmed your Amount has been temporary blocked, CC Executive confirmed if have a medical issue, you need to Visit Branch and to meet debit manager.
On 30 June at 10 AM I Vested ICICI Malav Parisar & meet Debt Manger Mr. Sandeep Joshi Mobile No-[protected], all issue discussed with Mr. Joshi, requested please adjust Minimum payment Amount Which in almost 12 k as a payment, & rest Amount will Adjust Next Month Salary & release rest amount to Utilize in Medical Expenses, Mr Joshi Confirmed Please whatsup me Medical Documents will send to higher authority it will took hole day to resolve, at evening Mr, Joshi Confirmed it will done on 3 July as higher authority in tour, again I called up Mr. Joshi on 3 June said I am on leave will confirm you at evening, at evening he messaged me “ I am unable to Help, its not in my Hand, if Mr. Joshi Not Able to Help or Provide Resolution the why he wasted 3 days.
NO Buddy to Help- So I Approached to NCH
My Only Request :- please Deduct Minimum Amount form my Saving Account for Credit card Payment & release Rest Amount, Next Amount will be deduct Next Month, My details mentioned Below.
Name- Manish Girja
Mobile No-[protected]
Saving A/c No[protected]
Credit Card No-[protected]
ICICI Bank customer support has been notified about the posted complaint.
I have been looted some 27Lakhs by then..Could you please track on these...all these happened in between 1st June 2017 to 10th June 2017...