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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 690

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O
Omprakash Ginodia
from Kolkata, West Bengal
Aug 20, 2017
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Address: 700106

A/c no. 1 was settled for rs2, 20, 000 for five installments and paid as under:
22.09.10 rs44000 paid
11.10.10 rs.44000/paid
13.11.10 rs.44000/- paid
10.12.10 rs.44000/paid
23.04.11 rs.44000/paid all payments was collected by your officer mr. Parbhakar mob 98366661 or by his staff. I pointed out for delay due to some reason to mr. Parbhakar and he assured that he would take care for delay and i should not got worried. After payment there was no objection for this delay nor any letter etc. Positively every things was in order as assured by mr. Parbhakar.

The problem started after settling the account for a/c no.2 for rs.66650/- in by mr. Sandip sarkar mob. No.[protected]. He came to my office and settled the account for rs.66650/ and collected the cheque as under
Recpt[protected] dt 28.11.12 for 38000/- on canara bank dtd.28.11.12 cleared & another recpt no. [protected] dt 28.11.12 for rs.28650/- of ici bank a/c no.[protected] as against available bal 38658.30 as per bank statement dtd. 20.11.12. This cheque was dishonoured as the entire fund was transferred to a/c no.1 and both the account was disturbed. I spoken mr. Sarkar about this and also mr. Parbhakar. Mr sarkar assured to take care for this and get the amount revert back to my account and adjust accordingly for a/c no.2.
After some time mr. Sarkar regretted as his say did not carry any value & weight.

Now i, senior citizen of 73 years old, oftenly being disturbed by your bank without having any fault of mine. Whereas a credit to be reflected to my account of rs.10008/[protected]. Being old man i do not have any source of income and already in deep trouble. As such this matter to be closed reflecting credit to my a/c of rs.10008/-

Regards
Op ginodia
ICICI Bank customer support has been notified about the posted complaint.
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    D
    DEVAVRAT RAMKRISHNA Kulkarni
    Aug 19, 2017
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    Address: 410206

    Dear sir,
    Ref: rights issue application number 215295 / 123490 folio no./ dp id/
    Client id in[protected] caf no 215295
    I have applied for the rights issue for 653 shares (153 eligible + 500
    Additional) submitted the application on 8th september along with cheque
    No. 667329 dt 06/09/2016 drawn on icici bank for rs 42445/-
    It is almost a year now and the cheque status shows un-used but no
    Information regarding the allotment.
    Hence i had written to my relationship manager at icici direct. He
    Suggested to check with customer care.
    I spoke to customer care - they directed me to check with vashi branch;
    Where i had submitted the application.

    In the mean time i wrote to shares department of sintex ind. - they
    Replied that they haven't received the application & asked me to check
    With bank where i have submitted the application. Hence i approached the vashi branch about a month ago contacted miss
    Priyal contact no [protected].
    Even after repeated follow-up no seriousness is visible, moreover no
    Commitment on resolve the issue & provide me the necessary trail of my
    Application.

    My request is very simple -
    1. Provide me details that the application is submitted to sintex ind.
    For further process from their end. So that it can be taken up with sintex
    Ind.
    In absence of that
    2. Pl ensure that i get 653 shares of sintex ind & equivalent of sintex
    Plastics (Post de-merger)

    Since there is no response from vashi branch, i have no option but to
    Escalate the matter to higher authoriteis.
    But customer care has responded that i have 889 shares in my dmat a/c. But those are due to my original holding of 889 shares. Customer care offecer menika singh has not even red the complaint details & conveniently avoided the main question of rights issue application for 653 shares
    ICICI Bank customer support has been notified about the posted complaint.
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      A
      Ashwin Dsouza
      from Bengaluru, Karnataka
      Aug 19, 2017
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      Address: Bangalore, Karnataka, 560100

      I would like to bring to everyone's attention the absolutely hopeless service i recieved from icici bank

      I opened an account after which i was asked if i wanted a demat account for which i agreed

      The representative came collected data asked for a transfer of transaction of ten lakh rupees which i did inmidiately and left since then it's been a month i have been following up regularly for which i get absolutely no response sometimes my calls are just cut curtly i can't believe a bang as big as icici treats their customers in such a fashion i am totally appalled and would expect a bank like icici to have personnel who are better trained to do their job properly and better response to their customers
      ICICI Bank customer support has been notified about the posted complaint.
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        V
        vaiB07
        from Mumbai, Maharashtra
        Aug 19, 2017
        Resolved
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        Resolved

        Dear team,

        This is serious issue. I have got call saying that you have not redeemed your points and we are going to convert redeemed points to cash. And they have all my card details with personnel record. They have done transaction of 8000 from my credit card account this is absolutely wrong. First of all, how they got my details. Pls register complaint against this no : [protected].

        They have confirmed my card details & money got deducted from account. On call, they have given complete identity about icici bank employee.
        I am going to close icici bank credit card soon if icici bank is known for such frauds.
        @all : dont take icici bank cards as more frauds are being registered against bank

        Regards,
        Vaibhav mahajan
        Sep 19, 2017
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 19, 2017
        ICICI Bank Customer Care's response
        Dear Vaibhav Mahajan,

        We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details incase you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated.

        Regards,
        ICICI Bank Customer Service Team
        Aug 19, 2017
        Updated by vaiB07
        @icici Bank customer care
        Ok..Fine..
        What about my transaction amount that has been deducted? Is it not your bank responsibility to trace who has done it?

        Do you refund amount for fraud transaction ? ... Because, i got SMS from ICICI bank that somebody is trying to misuse your card so your bank agree to the point that somebody is doing fraud transaction... Ideally, i should be refunded with amount that has been transacted ..
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          R
          Revathi Dhanalakshmi
          from Korampallam, Tamil Nadu
          Aug 19, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600037

          Hi,
          I'm not a icici bank customer care back account member. I got call from the icici customer care number ambattur and i asked her how you got my personal details and the girl used bad words continuously and keep on torturing by calling again and again and abusing. I can't tolerate this and i called back and i wanna raise complaint to the manager but they are not connecting the call. She was using all the bad word towards me. Please look into it. Im scared that she may use my personal profile in wrong way.
          Is there is no watch for them to look how they are behaving. Seriously if it wouldn't receive the response from your side i will post the voice recorder in social media.
          And i don't know how she got all my personal information without my knowledge. Seriously it's not easy thing to move on. Please look into this this seriously.
          [protected] [protected] [protected] the girl who talk with me called from this number. She again and again calling me. Please do something.
          Sep 19, 2017
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 19, 2017
          ICICI Bank Customer Care's response
          Dear Revathi Dhanalakshmi,

          We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details in case you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated.

          Regards,
          ICICI Bank Customer Service Team
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            Z
            Zazak
            from Bengaluru, Karnataka
            Aug 19, 2017
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            Address: 560032

            This is zeeshan kaleem. I have and icici account in yelahanka branch bangalore. This is regards to my tds amount which has gone to a wrong account[protected]. The mistake is from my side. Request you to do the needfull. Please its a kind request. I had been to my branch they told they cant help me in this. And told me to contact sbi. And i request icici bank to co operate with me and help me in getting my amount back.

            Name: zeeshan kaleem
            Date of birth:[protected]
            Assessment year:[protected]
            Mode of payment: necs
            Reference number: [protected]
            Amount credited date: 1 august 2017
            Bank : icici
            Ifsc code: icic0000411
            Branch : yelahanka
            Account no:[protected]
            Pan no: dyhpk0677r
            ICICI Bank customer support has been notified about the posted complaint.
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              M
              Mani445
              from Razole, Andhra Pradesh
              Aug 19, 2017
              Resolved
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              Resolved

              I vinod kumar ordered killer watch on july 17 2017. Icici send me offer code to book killler products. Then i have choosen killer watch and order on 17 july but dn't receive any produc till now. Its already one month completed from date of order.
              Order id 167882
              Product details klw5016b. Send the product immediately. Icici bank making fraud this way. Dont buy any product offered by icici
              Aug 21, 2017
              Complaint marked as Resolved 
              They send me the product which I had ordered before
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                S
                srisri nivaas
                from Hyderabad, Telangana
                Aug 19, 2017
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                Address: 560037
                Website: consumercomplints

                I took personal loan from icici in 2007 4, 87, 000 i was payed 27 emi nearly 3, 00, 000 i payed. I lost my job i am not in a position to pay am asking please settle my account they are asking to pay 1, 56, 000 i don't have that amount i am asking please less some amount i have 1, 00, 000 from past 5 years am asking but recovery agents are calling to me they are telling kidnaap and they are fighting daily
                ICICI Bank customer support has been notified about the posted complaint.
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                  P
                  Priya krp
                  from Chennai, Tamil Nadu
                  Aug 18, 2017
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                  Address: 600011

                  Hello,

                  This is to inform you that i dint ask to activate any plan regarding one assist. The company activated the plan with out my permission and they have deducted rs.1399 from my credit card with out my knowledge. This is an illegal activity. Actually i dont want this plan to be activated. Kindly deactivate the plan and refund my money as soon as possible.

                  Relationship no 1201001.

                  Ph. [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Priyanka,

                  Greetings from OneAssist...!

                  We deeply regret for the inconvenience caused to you.

                  As per your request, we have cancelled your plan vide service request No. 2271575.

                  The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

                  Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                  Regards,

                  Deepali

                  Team OneAssist
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                    R
                    raj sahay
                    from Hyderabad, Telangana
                    Aug 18, 2017
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                    Website: eazypay.icicibank.com

                    Hi team,

                    I did payment transaction in https://eazypay.icicibank.com/ towards delhi public school miyapur amount rs.27486 for admission number m16/0097 on 8/8/2017 12:31 with rbl bank credit card ending with 1231 (Rbl transaction id 383528) but transaction got failed due to network issue and amount got deducted from the card. I waited till 16th august and found that invoice is still open. So i did one more payment transaction for the same through net banking.

                    Now almost 10days over but failed transaction amount not refunded to the rbl credit card. I checked with rbl bank they confirmed that amount deducted but not yet refund.

                    Please do the needful to refund amount 27486.

                    Issue already reported to to [protected]@icicibank.com and [protected]@icicibank.com; but did not get any response.

                    Regards
                    Rajnish sahay
                    [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
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                      A
                      Awadhesh Choudhary
                      from Kolkata, West Bengal
                      Aug 18, 2017
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                      Address: Bhagalpur, Bihar, 813213

                      Sir today i gone to icici bank branch to credit some rupee but some notes bundles was of 10₹ & dupty manager say that i can't take 10₹ note for 15day becz i have lots of 10₹ notes bundles. I says that to sir, it's urgent so pls take the ₹ but he can't & says you have urgent than you close your a/c form our bank & his behaviour to badly.. Pls say what can i do.. Pls help
                      ICICI Bank customer support has been notified about the posted complaint.
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                        V
                        viny59
                        from Chennai, Tamil Nadu
                        Aug 18, 2017
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600041
                        Website: icici

                        I have closed my credit card almost a year ago, but still the statement is getting produced... As well as last month my friend has dropped some amount wrongly in the closed credit card. It got deposited..

                        But i am not able to use it, because it is a blocked card, but in my account is showing & they cant transfer to saving account.. Now there is a statement getting produced...
                        Oct 2, 2017
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 18, 2017
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Verified Support
                        Sep 01, 2017
                        ICICI Bank Customer Care's response
                        Dear Customer, (viny59)

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4e6e5) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          N
                          Narayan Pratap
                          from Coimbatore, Tamil Nadu
                          Aug 18, 2017
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                          Address: Bareilly, Uttar Pradesh, 243001

                          My salary account is running at bareilly branch (Civil lines) by name of narayan pratap (Acc no[protected], i withdraw the rs 5000.00 on 12-08-17 but account is debited and cash not withdrawn from atm so i complaint as mentioned in subject line yet the amount is not recredited in my account and feeling help less as 6 days is passed over. Kindly look the matter and do needful.
                          ICICI Bank customer support has been notified about the posted complaint.
                          HI Team,

                          Requesting you to provide me a debit card, Which i was used before has been expired on 09/17.

                          Kindly please contact me for further update.

                          Regards
                          Guna
                          Ph: [protected]
                          My Vehicle number is AP11AB8800 i lost noc please provide me a duplicate copy it will be helpful for me my contact number [protected]
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                            H
                            hemaprakash
                            from Mumbai, Maharashtra
                            Aug 18, 2017
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                            Address: Chennai, Tamil Nadu

                            Hi team,

                            Good day!

                            I have withdrawn 10000 money from bank of baroda atm, maduvinkarai on 7th aug. I couldn't get the money. I have raised a compliant in icici bank (Sr[protected].
                            But those people are not responding properly. 11 days completed they are saying still ticket is in open status only.

                            They are not even answered properly. I dont know how to proceed futher. Can u please check and assist. We are from poor background and this is my salary. Please do the needful.

                            Awaiting fo your response.

                            Thanks®ards,

                            Hemalatharaghupathi,
                            +91-[protected]
                            ICICI Bank customer support has been notified about the posted complaint.
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                              S
                              Shoumya Sharma
                              Aug 18, 2017
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana, 122050

                              I am the customer of axis bank had done a wrong imps of 30000/- dated 01/05/17 in icici bank account.

                              My bank has raised a complaint to the centralized cell of their bank and the same has been raised to your bank. But as on date the issue has not been resolved.

                              My bank is saying that their centralized cell who is handling such issues has not got any reply from icici.

                              Reference no of mail sent to icici imps query.

                              I. E. [protected]

                              Below is the detail of wrong imps.

                              Wrong imps of 30000 dated 01/05/17 was done. 

                              Wrong a/c no[protected] 

                              Correct a/c no[protected] 

                              Ifsc code-icic0002450

                              Mine a/c no-[protected]  (At axis bank)

                              A/c holder name - shoumya sharma.

                              Detail of transaction - imps/p2a/[protected]/[protected]icic00
                              Sep 18, 2017
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 18, 2017
                              ICICI Bank Customer Care's response
                              Dear Shoumya Sharma,

                              Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                sdop4
                                from Samalkha, Haryana
                                Aug 18, 2017
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                                Address: New Delhi, Delhi

                                Please provide the refund amount of rs. 3006/- as tickets not make from air india through irctc air ticket booking service on 14 aug 2017 at 11 pm. The details as given below
                                Transaction i'd sb498800
                                Transaction date 14 aug 2017
                                Bil/[protected]/tchg. Rs. 10 get rs. 1. 80/[protected]
                                Refund not received yet since 14 aug 17
                                So, please provide me the refund as early as possible
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  V
                                  Vijayraj Adwani
                                  from Pali, Rajasthan
                                  Aug 18, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jodhpur, Rajasthan
                                  Website: icici customer care

                                  Hand written app. With signature of rest a/c holder with both passbook, chq. Book submitted for a/c close and bal. Trd. To another a/c in same name at nai sarak jodhpur branch on 02.08.17, after complaint as mail recd. From customer service manager printed app. With kyc submitted at chb jodhpur branch on 10.08.17 and contact on 11.08.17 and 17.08.17 but still bal. Not trd. Harassment making due to lack of proper job knowledge
                                  Sep 18, 2017
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 18, 2017
                                  ICICI Bank Customer Care's response
                                  Dear Vijayraj Adwani,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4e69u) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    ansneha100
                                    from Chennai, Tamil Nadu
                                    Aug 18, 2017
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                                    Address: Bangalore, Karnataka, 560100

                                    I booked bus ticket from my credit card through make my trip. That ticket was cancelled by the make my trip and they refunded the amount with bank reference number:[protected].
                                    But that amount is not reflected in my account till now.
                                    I will provide whatever details you need in order to solve this.
                                    Please try to refund my money as soon as possible.
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      P
                                      pcmeena
                                      from Delhi, Delhi
                                      Aug 18, 2017
                                      Resolved
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                                      Resolved

                                      Address: Dausa, Rajasthan

                                      I am icici kisan credit card customer. My a/c no.[protected] my name is prem chand meena. मेंने किसान क्रेडिट कार्ड april 2015 में बनवाया था। मै समय पर ब्याज जमा करवा रहा हु। लेकिन मेरी government subsidy 2016-17 ki 3% subsidy नही दी गई है। my kcc account in icici bank lalsot dausa rajasthan. My kcc limit is 140000 के आसपास है। जबकि subsidy ka amount april ya may me deposit hona tha. But i am not credit my kcc subsidy. Please deposit my subsidy and guide me. Thanks
                                      Sep 18, 2017
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 18, 2017
                                      ICICI Bank Customer Care's response
                                      Dear Customer ( pcmeena),

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        B
                                        BalajiGollapalli
                                        Aug 18, 2017
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                                        Address: Bangalore, Karnataka, 560066

                                        1. I visited the icici bank itpl branch loan executive ravi nishad on 29th june 2017 for closure of my loan account lpbng[protected] by paying rs.2, 76, 803 through icici bank cheque and on same day it's get deducted from account.
                                        2. On 7th of july emi get deducted and contacted the loan executive he said it takes some time to reflect.
                                        3. Again visited the branch on 12th july 2017 that time got to know that you're loan executive mentioned wrong loan a/c instead of my loan account number.
                                        4. I am visiting almost every day to the branch on 17th of august i got shocking information my money was credited to some other account.
                                        5. Without intimating me how they are going to deposit my money in some other account.
                                        6. I’ve closed my loan on 29th june, after that 2 emi’s get deducted.
                                        7. I’ve already apply for home loan due to this my home loan is not getting approved and this putting me into a big trouble i am going to lose 20 lakhs


                                        I complained on "[protected]@icicibank.com" my complain got registered (Request number: sr[protected] but no resolution given they are denying my concern.

                                        Please take the appropriate action and cancel the loan immediately.

                                        Note: it is a case of ipc 420. If no any action taken then i will go to court.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Aug 18, 2017
                                        Updated by BalajiGollapalli
                                        This was my outstanding amount 2, 76, 803.96 and I paid this amount by check(115643) on 29th of June 2017.

                                        Till this much amount get deducted 2, 76, 803.96, Plus 14, 765 on july and 14, 234 on august.

                                        Total 3, 05, 802.9 this much deducted till today. I didn't missed any EMI for you. If we miss EMI you will calculate interest for that you are holding this much amount from past 2 months.

                                        I took 20 lakhs for interest because of you're bank executive mistake my home loan is going delay who will pay the interest for that 20 lakhs. Please respond quick and take appropriate action against this. This is my humble request.
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