ICICI Bank Complaints & Reviews

Hello,

I received a call for icici credit card insurance, i would like to know that is there any team for this type of call? The number of that call is +[protected]. They asked me to verify my cell number and email address. So please do let me know if there any process done by you. And one more thing i want to know how do activate my new credit card, i didn't get pin yet.

Regards,
Krunal

Transaction remarks:
Bil/[protected]/t chg rs10 gst rs1.80/[protected]..
Amount deducted : rs.1976.80/-

Dear sir,
When i logged my net banking today, i got a message that the above mentioned amount has been deducted.
Kindly look into this issue and address the problem, since i need to pay the credit card bill.
Regards,
Narsimhan[mob:- [protected]]

Hi,

I have avail a home loan from icici bank in the month of august 2016. As per my discussion with bank representative they have to submit an ecs form to my citi bank so that loan amount will be auto deducted from my salaried account.

As per my telephonic discussion with my citi bank they told me that the document icici bank submitted have some corrections that why they didn'y accept that.

Now, every month citi bank decline to disperse the payment to icici bank with a reason "ecs mandate not received". So every month i have to visit the icici bank to make payment.

When i discussed the same thing with icici bank, they told me that citi bank mostly do the same thing with their customers.

Due to icici bank my cibil score continuously decreasing. I also have the citi bank email regarding this.

My humble request to the icici bank is that please do the needful for this. As i am first time connected with you as a customer. Its a very bad experience.

Regards,
Amit mehta
[protected]

I am an nri and have an nri account with icici bank and i personally visited icici birhana road kanpur up branch 3 months ago... I had zero balance in my account and i asked them if they waive my mab charges then i can deposit money in my account otherwise i will not…. Employee name nisha sharma promised me that all the mab charges will be waived so i deposited the money... Only 5 charges were waived but 10 were diducted and i lost 7000 rs... I hav no problem with that... My problem is "why nisha sharma lied to me that for sure all the charges will be waived and why did she make me deposit the money"... That is plain lie and fraud... I dont have any problem with mab charges deduction if that is bank's policy. The issue is that when i visited the branch, employee nisha sharma promised me that she will "completely waive" the mab charges and i can deposit money into my account and nomore money will be deducted. Though 5 months charges were reversed but 10 months charges were deducted after i deposited the money. This is against what she promised as a full time employee of icici bank. I lost my 7000 rs because of her false promise and misrepresenting the information to make me deposit money on the bank. So i hope now you understand the main issue here is not mab charges policy but malpractices of employee of giving wrong information and making false promises to make customer deposit the money. This kind of dishonest practices can affect pother customers also and in different ways. I complained to bank authorities multiple times but no action was taken and they refused to refund my amount.

I request you to make bank and employee both realize that how bad it is to speak lie to customer and providing them wrong information. It certainly comes under crime of financial fraud and must be a punishable offence. It will give example to other bank employees to work honestly and stop working malpractices.

I will not leave her without getting punishment even if i have to go to supreme court finally.

7000 rs is not a great sum but i request you to kindly teach a lesson to these people so that this kind of vil doesn’t spread in our society.

Regards

Hi Team,

I wonder why ICICI bank is following two types of OTP notification message.
TYPE 1:
You have initiated a txn of INR xxx at XYZ Party on ICICI Bank Card XXXX. OTP is 000000. DONT SHARE IT WITH ANYONE. BANK NEVER CALLS TO VERIFY OTP.

TYPE 2:
You have initiated a purchase transaction on your ICICI Bank card xxXXXX that needs an OTP. DONT SHARE THE OTP WITH ANYONE. BANK NEVER CALLS TO VERIFY OTP. The OTP is 000000 and is valid for 15 min. The OTP is confidential and you are responsible for safeguarding it.

Ideally banks should know the transaction amount and grant permission. But in 2nd type of online transactions amount is not specified so consumers getting confusion and online traders some time taking additional money. Banks must mention the final amount and corresponding OTP in their sms. So second type OTP notification is baseless and it can lead to many fraud activities.

Thanks,
Nagarajan. K

Dear Sir/Madam,
Thanks you very much for your support, I got call from ICICI official and come to know that they Lien my account due to credit card loan account which is paid by me before due date and attached is the communication had with ICICI
Bank.

Hope this communication will help in resoling the issue.

Your Sincerly
Suresh Sharma
[protected]

Hi, i am savings account holder of icici bank & i am using this account for last 2 years and half years. For last said years, they have been charging an amount of rs.172.50 without any information annually.

Here i request you to look into the matter and communicate what deduction is about.

Thanks
Renuka soren

Email id - renu. [protected]@gmail.com

This complaint is regarding customer care executive Abhishek Singh, Mumbai office. I got a call regarding an emergency card for medical emergency for me & my family. I was not interested in the card but the phone officer was not interested in that and forced me to take the card.

I tried to know the amount that I had to pay for the card but the person forced me listen to the benefits and ignore the amount. Even after continuous effort, the person didn't give details about the fee to be paid for the card.

These type of calls are wasting my time every day. I need some action to be taken as selling products forcefully to customer would not be good for company's image. It might force me to close the account forever.

Thanks
Ajit yadav

I retired from ICICI Bank on 31 May, 2017 on attaining the age of superannuation (60 years). Application for withdrawal of PF was submitted by me on 10 May along with other documents. PF was credited in my saving account on 13 May, 2017. Interest was paid to me up to 31 May, 2017. I requested the Bank to pay interest for 12 days (as the funds remained with them). The Bank replied that the TAT(turn around time) for PF payment is 20 days and as the PF was paid on 13 June no interest is payable. While surfing the NET as per news clipping published in DNA of Sun, 29 Jan 2017-06:05pm, "Action will be taken against the officers concerned in cases of delay in processing payment of General Provident Fund (GPF) to retiring employees, the Centre has said.
The move comes after it was noticed that GPF final payment in many cases was not being made to the government servants immediately after retirement leading to payment of interest for the period delayed.
In an order, the Ministry of Personnel said in order to ensure timely final payment of GPF and to avoid unnecessary financial burden on account of interest, it has now been decided that every case, in which payment of interest on General Provident Fund becomes necessary beyond the date of retirement, shall be put up for consideration to the Secretary of the administrative ministry.

"In all such cases the Secretary of the administrative ministry or department will fix responsibility at all levels to take appropriate action against the government servant or servants who are found responsible for the delay in the payment of General Provident Fund, " it said in the directive to all central government departments.

Senior Personnel Ministry officials also said there have been a few instances in which there were complaint of delay in giving final amount of GPF to the retiring employees.

Rules clearly provide that when the amount standing at the credit of a subscriber in the General Provident Fund becomes payable, it shall be the duty of the Accounts Officer to make the payment.

The authority for the amount payable is to be issued at least a month before the date of superannuation, but payable on the date of superannuation, the rules say.

The Centre had in 1996 dispensed with the requirement of submitting a written application by the retiring government servant for GPF final payment.

As per the rules, in case the GPF balance is not paid on retirement, interest on the GPF balance is required to be paid for the period beyond the date of retirement also."

Please guide, whether this rule will be applicable in ICICI Bank.

Thanks & regards,

Somesh Bhatnagar,

Employee ID 203209

My icici bank check give me my nearest branch icici bank bansi tehsil bari sadri district chittor garh... My check date 28 june but i dnt know bounch my acount check... Nd staff no responce by my problm nd dirty expren... Plz my problm give me rission nd action for icici bank bansi chittorgrh... I m regular custmer for your bank nd my account was currnt nd seving... Please fastly rewrd my problm nd issue

I have submitted my documents on 4 july as to open my saving ac and they have said that it will be opened latest by 5 july but on regular reminder it has not been opened till 7 july as per your policies and day to day wastage
I would like to say that i would like to close the ac in order of the delay and want my money back which has been deposited to open the ac.
Manager is not there any time in the branch

This complaint is for jawhar nagar branch jaipur Rajasthan

The bank stays open from 9 am to 6 pm. I wanted to collect my cheque book from the bank. I went there at 5:15 pm. I understand well that they do not allow cash transaction after 5 pm. The guard not only denied me entry but did not allow me to get inside the bank and talk to anyone service personnel and was quite rude too. This was just a matter of a simple cheque book

Please let me know how to redeem our Money multiplier Bond-0399-MMB-Two which was due for redemption on[protected] it's issue price Rs 4700/- date of allotment[protected] face value Rs 50000/-
NAME OF BOND HOLDER PATURI SHREYA
U/G CHAPARALA ANNAPURNA
BONDHOLDERS NO 5426-840
CERTIFICATE NO 10863
DISTINCTIVE NO(S[protected]
OPTION TWO
Kindly advice me at the earliest possible

This is to inform you that, we have called several times one of your sales executive mr. Praveen ([protected]) ragarding salary account opening.
But he is continuously ignoring our request from more than 15days.
And still he is not picking our calls as well.

If we ask from your nsp branch for contact number of another sales executive, then they always says that, we have just one executive whose name is mr. Praveen.

But mr. Praveen never respond of our calls.
And we are not satisfied from the icici bank service, and we never refer to any one for this bank.

If, any responsible person is there, so do the needful action for this complaint.

Regards,
Sachin chauhan
[protected]

I have paid fees of my child of rs 36562/ through eazypay.com website on 30/6/2017 by my sbi debit visa card. Transaction was successful with transaction id. [protected] but lachu memorial of sicence and technology authorities saying that they have not received fees in their account on 30/6/2017 i want to know where my amount has credited. I want reimbursement of the same. Ic
Sbi bank customer care is not responding. I have given complaint letter to sbi bank nagore road branch on 3/7/2017 but still no responce. No customer care no of eazypay.com.
Since there would be any way or solution to find where my amount has credited so that bank can reverse but all in vain.
Please help me to solve the matter. Udayraj ratawa [protected][protected]@gmail.com

I was cheated in a case wherein I had to pay huge amount to the customers who is holding bank acounts in your icicI bank at jaipur and johari bazaar.
Pls try not to entretain such stupid operating accounts in your bank.it's so stupid to day that they are our branch to loot the money, which is poor Indians money, please try not to help them...

A/c no :[protected] Kuber traders in johari bazaar
A/c no : [protected] Rohit sharma-jaipur.

Pls do something to curb these people...they are the so-called fraudsters we have in indIan. ...Pls delete these people...

Hi, I am holding a salary account of ICICI, thiruverumbur (trichy)branch. I am using this account since 5 years. Total Amount of RS 1269.47 have been deducted from my account with out any infomation. As my account is a zero balance account, how can you deduce minimum balance charges? 1. SMAB chgs NOV15+Stax 58.00 (RS.458.00) 2. SMAB chgs DEC15+Stax 58.00 (RS.458.00) 3. SMAB chgs JAN16+Stax 44.26 (RS.349.47) 4. SMAB chgs MAR16+Stax 0.5065 (RS.4.00) Account Holder : M.Kalpana banu, Account Number :[protected] Branch : Thiruverumbur (trichy)
I kindly request you to take prompt action.

Thanks and regards,
Kalpana banu M
DT.:06/07/17
Cell:[protected]

I was booking railway ticket online, while clicking on pay button my amount of rs. 3550 got debited from ICICI account but in irctc site it is showing as failed transaction. As got response from irctc that it is a failed transaction so you will have to contact bank for the refund.
Please help. I was booking ticket on 23rd june, 2017 and till date i have not received my amount.
Contact no. [protected]

Hi,

I possess ICICI Credit Card and I am using it from last two years. Whenever I selected EMI option while purchasing it was converted to EMI I never did it manually.

But for the last Purchase of Mobile I made from Amazon with Order #[protected] on 18 May 2017 for Rs 13999. I had selected EMI option for 6 months with a monthly EMI of RS 2422/. In the month of June, My minimum Due Amount was 4720 . And...

Dear sir,

As my account is in sanquelim branch and instead of salary account it has been open as sb account so now i want to change it to salary account my account no is[protected] ranjita mahendra patil as i call lots of time in my branch but there is no any response from there side.

Kindly do the needful