ICICI Bank Complaints & Reviews

Address: 560077

I received call from [protected] for card verification. He told me that we will sending new secure card to you so need to know your card expiry date and other details. When I told the guy that I am not going to reveal it, he started abusing. I am sure ICICI customer care dont use any rude language so I am sure it was a fake call so complaining about it.

ICICI Bank customer support has been notified about the posted complaint.

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Y

Ybahl

from Noida, Uttar Pradesh

Jul 7, 2017

I(Yakshi bahl) had taken personal amounting to Rs 400000/- on the year 2013 and I have paid all EMI on the year 2017. so please give me no due certificate on my email ID yakshi.[protected]@gmail.com. My LAN Number is LPDEL[protected]
Thanking you

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Address: Hyderabad, Andhra Pradesh, 500081

Website: ICICI and Killer Jeans

Ordered Killer Watch as though of Genuine offer from ICICI Ecomm mail.

Order No:156321
Ordered Date: 03/07/2017 18:42:02

Cust Care is not replying and no update on order. Saw most of the complaints in consumer forum post being the victim.

It is the courtesy of ICICI to not send those fake mails if those are fraud attempts. Killer Jeans company should be penalized and should redeposit the amounts to the customer.

ICICI Bank customer support has been notified about the posted complaint.

Jul 15, 2017

Updated by Kiran Kvr Can someone from ICICI or Killer company respond on this. It is very frustating to the customer.

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Address: Mumbai City, Maharashtra, 400051

I have lodge a complaint just before 30 mins.
Immediately I m getting calls from different cell nos to know my a/c no and debit card nos. Totally puzzled . People are so fast to help me in returning me the matured amount . Actually i have done a mistake by providing my cell nos, address . My bonds may not be valid also. I wanted to know the status of the bonds only. Sorry for lodging complaint.
pl remove the complaint

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G

gangundi

from Delhi, Delhi

Jul 6, 2017

The Surcharge amount deducting more value instead of online transaction amount. Please reduce the amount as Rs. 2/- instead of Rs.11.50.

Please reduce surcharge amount or cancel the debit transaction for good will.
For emergency purpose we are using debit card otherwise we pay money for fuel utilization.

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Address: Indore, Madhya Pradesh, 452013

Website: www.icici.com

Hi i hv 3 in 1 a/c in ICICI bank which include Saving a/c, demat & trading a/c . As i informed earlier that while opening my saving a/c i hv to maintain 10000 rs mnthly but after attaching my demat and trading, then limit will reduce to 5000 rs only . I ensure this things several times to my Relationship MAnager ( right now who opened my a/c had switch to another job) but now after ensuring that I saw that MAB deduction was done to my a/c 2 times with a gap of 7 days. My complain is regarded why this was not told earlier ? this is cheating and not acceptable? for this complain when i visited to my branch office their manager totally denied and didn't understand my problem . they said that i was my fault that why i trusted to my Relationship Manager (who open my a/c & right now swtich the job). At the time of opening a/c they ensured me about maximum limit will 5000 after 3in1 a/c will process. but here m facing MAD deduction ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
regard
shalini singh [phone number removed]

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Address: 400051

Sub :- Payment of Matured Amount of Bonds.
Bond Holders No.[protected] Certificate no. 57594,
Bond Holders No.[protected] Certificate no. 57593
Bond Holders No.[protected], Certificate no.41669
Bond Holders No.[protected], Certificate no.416670

Dear Sir,
I have purchased the above mentioned Bonds.
I want to redeem the bonds now.
Please inform me the status of Bonds, How to get Matured Amount with present value at the earliest.
Please take necessary action in this regard.
Please give me the E mail address of your end for better further communication.
Awaiting for your reply.
Thanking you,

Yours Faithfully

Tapan Das.
Address:
1/3 Allauddin khan Bithi,
City centre,
Durgapur 713216
E mail address:
[protected]@rediffmail.com
Mobile [protected], [protected]

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Address: 400703

Website: www.3i-infotech.com

This is in reference to the letter of 3i Infotech Ref No. ICICI/IEPF/502/TSB2/6603702/1270 Dated 6 Oct, 2016, regarding Transfer o[censored]nclaimed Redemption Amount of Infrastructure bond purchased by me
Bondholder Number - 6603702
Name of the Investor - ASHUTOSH SHARMA.
I had sent letter of request with Online details form for claiming unclaimed redemption to 3i Infotech Vashi, Navi Mimbai office address through DTDC Docket No. M43134735 dated 28Dec'16 . But I didn't received the redemption amount in my account.
I communicated to [protected]@icicibank.com through my email Id [protected]@gmail.com on 16 Jan 2017 and they have responded and confirmed the receipt of my request letter and Online detail form sent by me on 18 Jan 2017, in the same communication they mentioned that after scrutiny of the documents/signature they shall dispatch the suitable reply to my address with in 12-15 days. After that I had followed up twice on 19Jun 2017 and 27Jun2017 through my mail Id [protected]@gmail.com but did not received any response neither received any letter from their end.
Kindly look in to the matter and resolve my issue of redemption.

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Address: New Delhi, Delhi, +91

Website: ICICI

Dear Team Members,

I want to draw your attention that my name is “Naveen Reddy” and working in Ministry of Consumer Affairs and my A/C no. is[protected], today I withdrawn a sum of RS.2000/- only at GTB Nagar (near GTB. Metro St.) ATM Machine and my balance has deducted more than the actual balance which should be around of Rs.17, 696/- but my balance has been shown of Rs.13, 793/- and even I have not got the receipt of balance through ATM Machine. a message appeared on ATM Machine to update the Aadhar No. and I did and I was asked by two times in this manner and I didn't get the approx balance nor receipt.

I m very disappointed because my balance has deducted more and even I have been trying to call customer care but I have not get the service to connect to customer care.I called up on my DEBIT Card Customer Care but I couldn't get touch with them.

It’s my humble request to you for helping me out from this injustice of service and I request to you please do need full as soon as possible with your fare efforts.

Thanks & Regards,

Naveen Reddy

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Address: 411004

Dear Sir,

I have been called several time by some person, saying that he is working in ICICI bank and one of my relative has taken a loan from your bank.
Also instead of contacting that person, he is contacting me and troubling me for the same.
The person who has contacted me on my personal phone also has my office number. he is also contacting in my office for the same
After asking him about how did he get my number, he told me that he has my document.
However i am not having any account in ICICI bank, niether i am associated will ICICI bank.
If in case you are having any of my documents, request you to mail me the scan copies of those documents. This will make me clear about the exact cause of the problem.
Else i will have to make a police complaint against your bank for contacting and troubling me inspite of not being associated with your bank.

I have been called by this number[protected]

Since your bank is one of reputed bank, so thought of writing you the issue first to you. rather that making a police compliant directly
Its my humble request to you to stop all this nuisance and mail me whatever documents you are having.
Request you to take quick actions and revert me or call me in case if any clarification.
ICICI bank is not taking any required action.
I have also made a police complaint.
Attaching you the scanned copy for the same.

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Address: 761030

Respected sir,
With humble submission and due respect, myself jitendra gouda age-28 from khallikote berhampur ganjam odisha pin-761030, working as postal assistant in department of post india since 15.07.2010.

I had a personal loan in state bank of india since september 2015 detailed below:

State bank of india
Khallikote ganjam odisha pin-761030
Ifsc-sbin0012103
Loan account no.[protected]
Outstanding amount rs-249871/-

I had applied for balance transfer from state bank of india to icici bank in the month of may 2017. The icici bank credited rs.56014/- in my state bank of india saving account no.[protected] on 31 may 2017.
But as per balance transfer case rules the icici bank should provide me a cheque to close the state bank of india loan. But up to 03 july 2017 icici bank has not given the cheque yet. It is above one month the case is not settled yet.

The icici bank loan details are given below:

Icici bank
Berhampur main branch pin-760002
Ifsc-icic0000270
Loan account no. Lpbep[protected]
Outstanding amount rs.310000/-
Loan disbursement/opening date 31 may 2017

I am completely dissatisfied with the service of icici bank and i don't want to keep any dealings with icici bank. I want to close the icici bank loan account and refund them the extra amount credited to my state bank of india savings account. So please guide me how to solve the case and take necessary action against icici bank.

This is for your kind consideration and necessary action.

Yours’ faithfully

Jitendra gouda
Postal assistant
Khallikote post office
Khallikote ganjam-761030

ICICI Bank customer support has been notified about the posted complaint.

Jul 04, 2017

Updated by Jitendra Gouda Please solve the case immediately.

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Address: Rajkot, Gujarat, 360005

Website: www.icicibank.com

I am an account holder of ICICI bank for about 10 months only. When I went to take money from the ATM, my money in account was less from the previous days balance. I was thinking why I was having such deduction and I checked my mail and phone whether I received any notification. But I didn’t. Then I went to my personal banking website and checked for the reason. Then I saw a charge of 689 rupees in the name of SMAB Chgs-May15+Stax 55.00. My account no is[protected] contact no-[protected], email id-anil.[protected]@gmail.com

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Address: Mumbai City, Maharashtra

Website: icici bank

Sir ihva icici money multier bond 0898 mmb and 1098 mmb bond nos 4312269 and 4567592 i want to update adress bank details and email details what is the procedure and who is regisrar for this bonds my email [protected]@gmail.com adress devendra pooniwala shri ram apartment burhanpur mp 450331 i have not rceived any letter from icici ltd after puchasing the bond

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S

SriVidya G

from Hyderabad, Telangana

Jul 4, 2017

Hi, I am Srividya. Recently i received my ICICI Credit Card. On credit card, my name has spelling mistake. What should i do Now? How to replace my card with Correct Name.

+91-[protected].

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Address: Indore, Madhya Pradesh, 452001

Respected Mam,

With The reference of NCH- Complaint No-331218

I am Manish Girja, customer of your bank Since 10+ Years.

I am also using Your Credit Card No-[protected], I am regular paying Amount, as my father is Heart Patient & Mother is cancer patient, I am only the person who taking care of My Family Total Depended on me are 6 members.
Due to Medical Expenses I missed to pay 3 due date, your collection executive Balram called me on 15 June for payment, I confirmed you can collect payment next day, but executive not visited for the same, again he called me on 22 june, I confirmed to collect on 23 Morning & I paid on 2600+ amount.
On 29 June My salary credited, I checked App to check balance, it showing Debit balance, I called immediately to CC, confirmed your Amount has been temporary blocked, CC Executive confirmed if have a medical issue, you need to Visit Branch and to meet debit manager.

On 30 June at 10 AM I Vested ICICI Malav Parisar & meet Debt Manger Mr. Sandeep Joshi Mobile No-[protected], all issue discussed with Mr. Joshi, requested please adjust Minimum payment Amount Which in almost 12 k as a payment, & rest Amount will Adjust Next Month Salary & release rest amount to Utilize in Medical Expenses, Mr Joshi Confirmed Please whatsup me Medical Documents will send to higher authority it will took hole day to resolve, at evening Mr, Joshi Confirmed it will done on 3 July as higher authority in tour, again I called up Mr. Joshi on 3 June said I am on leave will confirm you at evening, at evening he messaged me “ I am unable to Help, its not in my Hand, if Mr. Joshi Not Able to Help or Provide Resolution the why he wasted 3 days.

NO Buddy to Help- So I Approached to NCH

My Only Request :- please Deduct Minimum Amount form my Saving Account for Credit card Payment & release Rest Amount, Next Amount will be deduct Next Month, My details mentioned Below.

Name- Manish Girja
Mobile No-[protected]
Saving A/c No[protected]
Credit Card No-[protected]

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N

namadeva kotegar

Jul 4, 2017

Dear sir,
I purchased a safety bond as on 1999 April, it is matured now, I submitted the bond to ICICI Vashi office, New Mumbai. as on 20.05.2017, but no reply and matured amount also not yet credited, I tried to contact costomer srevice but no response, very poor service whcih is not expected from your side

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A

ajyotish

Jul 4, 2017

Sir, every month icici bank has deducted my amount I don't know what is the reason. request you to please provide me the reason otherwise I will take very strict action against this bank.

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Address: Ghaziabad, Uttar Pradesh, 201010

I got a message of some amount deduction from my account on 29 Jun 2017 however mentioned transaction was not done my me. In panic I got my card blocked and requested for new debit card. Your customer agent told me that cheapest card available with ICICI is Coral card with charges of Rs 499 + service tax annually. However later I got to know that there is other debit card available with ICICI like smart shopper which was offered to me at the time of account opening. This ICICI move was to cheat customer. I am holding salary account since 2015 and had belief that my financial life is completely safe with ICICI however this experience has completely changed my perception. I am now feeling completely cheated and want to shut down my account at earliest.
When a customer is associated with you with his whole life saving then why you think that cheating of just Rs 500 from customer makes ICICI extra rich.
I want my money to be credited back to my account and change my card to normal one.

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Address: 600021

I am also facing the same issue. My account number is[protected]. I am so frustrated deducting my money without knowing anything.

Smab chgs may17+stax79.29

My mobile number : [protected]
Email : [protected]@gmail.com

Please someone must tell the exact answer, why did you deduct and what is the reason of the deduction?

Regards,
Ibrahim basha

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Address: Thiruvananthapuram, Kerala, 695583

Dear ICICI,

For a transaction at a local hyper market on May 21st - 2017, my debit card was charged twice. I dint receive the return yet.Attaching the bill and the transaction details.
ACCOUNT NUM :[protected]

When I made the payment for the first time, due to some connectivity issues
it didn't go thorough and had to swipe my card for the second time. The return was supposed to get credited within a week but now its been more than a month.

Kindly help on this !!

ICICI Bank customer support has been notified about the posted complaint.

Jul 04, 2017

Updated by suja p sorry for the Typo :

ACCOUNT NUM :[protected]

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V

Venkata A

Oct 27, 2017

whats the status of it?

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Address: Chennai, Tamil Nadu, 600034

My name is praneeta mahankali, currently working in Chennai commercial banking group of ICICI Bank Ltd. I've applied transfer of location regarding my mother health condition (right breast cancer surgery done on 12 March 2017)on 30 March 2017. Till 4 July 2017, I'm struggling to communicate with HR manager. She is not caring about my situation and not answering my calls even though I've texted her about my emergency. Kindly help me as I'm the only daughter to take care of my mother.

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Address: New Delhi, Delhi, 110092

I have applied for Home Loan and get it sanctioned subsequently but since then I am continuously following with concerned for disbursement but instead of submitting all required documentation bank is not disbursing loan amount and making different excuses all the time.
Every single day attracts heavy penalty for me but these guys are not able to understand.
Please help to resolve the matter ASAP and disburse amount ASAP.
Loan A/c No. LBDEL[protected]
Regards
Avdhesh Kumar Yadav
+91-[protected]

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Address: Hyderabad, Andhra Pradesh, 500016

Hi, this is Anirudh a. s. sawant. one month before i received an offer from icici bank for killer jeans time wear. it was just to pay shipping charges 349/- to get a KILLERS WATCH from this website http://www.killerjeans.com/icicinetbanking/ i debited 349/- amount from same the icici debit card & immediately i received an email from killers jeans like this Dear ANIRUDH PABBA,

Thank you for order from www.killerjeans.com/icicidebitcard

Your order is confirmed and your order number is 150828

You can track your order at www.killerjeans.com/trackorder

Your product details are as follow :
Product Name : KILLER MESSENGER BAG

Model No : KL-SLINGBG-10

Your Order shall be delivered in next 28 working days from your order date.

For any Assistance you can email us at [protected]@nixon.co.in or call on[protected].
Customer Support Team...no responses from them after so many mails or calls attempts from me..Item is neither delivered nor any status of dispatch informed. please i request you to kindly Kindly investigate in this matter...Am not worried about 349/- Am just angry with this fraudsters who the hell tried & cheated me..please do needful

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Address: Mumbai City, Maharashtra, 400089

Website: ICICI

I was wrongly charged annual fee and then interest was levied. On complaining they told me that i should pay the fee and they will reverse the fee. As per their instruction i paid their fee, still they dint reverse the interest and it has now hit my cibil score.

Firstly i was given a wrong credir card with no pin

Secondly wrong promises were made to me.

I have had a good credit card history otherwise with amex for last 3 years with no default

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Address: New Delhi, Delhi, 110044

Dear Sir/Madam,

I would like to inform you that on dated 05/06/2017 I gave the compliant to ICICI Bank against one transition Rs. 10500.00 has been done from my credit card no. XXXXXXXXXXXXXXXX003 at Pay Zapp on 04th June 2017 at 11.33.50 A.M. which transition fraudly done by others person without my knowledge.

After this happening I block my credit card on dated 05/06/2017. On dated 08/06/2017 on 6:45pm on my registered mob. XXXXXXXX008 I received a message from ICICI Bank that Rs.60000/- loan from my credit card has been sanctioned and credited in my saving account 1XXXXXXXXXXX32. After received this message I called to ICICI Bank customer care for block my account all transition rights than the customer care give me the reference no for block my account all transition rights (SR[protected] / SR[protected] /SR[protected] / SR[protected] / SR47678300 / SR[protected] etc.)
But after blocking all transition rights from my account on dated 09/06/2017 morning three transition from my account has been done. Rs. 20000, Rs.19500, and Rs.20000, to [protected]@icici account of any other person without my knowledge.

I am really surprised that after blocked all transition rights of my saving account, debit card and credit card how the loan amount has been sanctioned on my credit card and how the amount debit from my saving account on 09/6/2017.

You are requested please take the necessary action for fraud transition from my credit card and my saving account.

Enclosed:-
1. Copy of Compliant given to Police station on date 05/06/2017 and 09/06/2017
2. Credit card blocked confirmation copy.
3. Copy of compliant to ICICI Bank.

Regards
Pappu Kumar

ICICI Bank customer support has been notified about the posted complaint.

Jul 18, 2017

Updated by poddarpappu Dear Sir/Madam,

I have given the unauthorized transactions complaint to ICICI Bank and Police station Badarpur New Delhi On dated (June 05, 2017). Against my ICICI Bank Credit Card XXXXX003 online fraud transaction of INR 10, 500.00 at PayZapp (June 04, 2017; 11:33:50 hrs.)

I did not share credit card information’s and details with anyone and as you know my mobile number (991*****4008) misused by other person (by fraud). I never made any transaction with PayZapp, Bangalore as its happen with my account (this transaction was not authorized and informed to same ICICI Customer care and ICICI bank within 24 Hrs. as per ur guideline)

I am unable to pay this credit card transactions amount this fraud was done by another person without my consent and knowledge

I already mail regarding the same matter to RBI Team and ICICI Bank. My Credit card was used to making transaction through Pay Zapp site Amount: of INR 10, 500.00. I have reported this matter to the ICICI bank on within 24 Hrs as the fraudulent transaction happened (Sunday June 04, 2017; 11:33:50 hrs.) & I also lodge complaint to Police through 05.june 2017 (copy attached).
Customer care is levying charges on credit card balance on and above INR 10, 500.00 and asking me to the pay the amount or contact with police. However I am unable to pay this amount and why should I pay this amount which is matter of fraud as I have reported about fraud to the informed ICICI Customer care within 24 Hrs. and Police station as per BANK and RBI guidelines.

I want to ICICI BANK team, should do proper investigation with the help of Police to expedite the investigation and close the matter on priorities.

You are also requested to please waive off this amount and resolve this issue, I will be thankful to you and your management, its my humble request.

Very much we have discussed on this matter to close this issue, sometime bank official saying this matter will be handled by Police.

With Regards,
Pappu Kumar

Enclosed:-
1. Copy of Compliant given to Police station on date June 05, 2017
2. Transaction alert copy ICICI Bank credit card
3. Credit card blocked confirmation copy.
4. Copy of compliant to ICICI Bank.
5. Copy of letter, verification original documents with ICICI Bank

ICICI Bank Complaints & Reviews

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