ICICI Bank Complaints & Reviews

Hi

I am one of your credit card holder, while applying for this card I was working in cognizant(MohanaPriya.[protected]@cognizant.com), so I gave that email ID to check my statements but now I resigned my job. So please change my email ID in your records. Send the statements to [protected]@gmail.com. I hope you will change it as soon as possible.

Regards
Mohana Priya J

Dear sir madam,
I have made a transaction from my posb bank singapore bank to your icici bank account number[protected],
Eluru road, vijayawada. But i you cancelled transaction and cut inr 50000 from above mentioned account number.
Transaction was done from my posb singapore account[protected]Rajiv gandhi)
I haven't received money also. I make complint at my singapore account branch too.
Pls check and settle back money that was i send.

I am writing this on behalf of my mother. We have a fd with icici bank, malad (E), daftary road, branch and we have applied for a loan against the same.

Since 20 days the bank officials are giving us excuse of printer not working.
Being such a big brand does it takes 20 days to resolve one printer issue?

Request you to take some quick action as this is being spoiling the customer relationship with bank as well as the reputation of a brand.

I availed a car loan from ICICI Bank to purchase a two wheeler The loan repayment was completed in 2010 but I am yet to receive any NOC or clearance certificate.
I need the certificate urgently as I have to sell my Bike before I move out of station. Only upon receiving the NOC would I be able to get a new RC and only after that would I be able to sell my Bike.

Please find below my details
Name Sagar Krishnakant Amrale
Loan Ac No LTPUN[protected]
EMAIL sagar.[protected]@gmail.com

Please help at the earliest.

Ph.#[protected]

I tried recharging my jio number for 399. I selected upi as payment option and on bhim app it gave request of 399 from [protected]@icici. I approved the request, balance was deducted from my account, but the operator tells there hasn't been any type of transaction.

1. 399 is deducted from my account.
2. Bhim shows transactions successful.
3. [protected]@icici has received my money for recharge.
4. Operator (Jio) has conformed that they haven't received any sort of amount from me. I've called them 3 times, they asked for some time to check for issue and then reverted that they haven't received money.
5. I reported issue in bhim app, they asked for 3 days time and even after 3 days there was no response.

Conclusion is that someone is fraud,
Indiaideas, jio or bhim

I've seen thousands of complaints regarding indiaideas online.
Jio & bhim are trustworthy.

I want money back or i'll definitely file complaint against all 3.
Everyone is losing money but no one actually complains. But i will. I have time, i have money and i'm just angry.

Bill dated 24 july 2017: recd today
I have been charged inr 99 for reward redemption handling fee ord no:1557140dtd310517.
I have not asked not for any reward redemption.
I have just received this bill this evening. I am unable to get the phone numbers
Of payment back customer need as given by customer care
Please note i am not paying this demand notice until i have clarity. Another complaint made by me with re: a visa debit card put under my name.

Dear sir,

. My credit card application submitted on 20 july 2017. But i am not able to track the credit card application id. What is final disposal of my application? Please tell me about credit card.
Sir very bad experiences with very bad services.. I am in trouble since two weeks but did not get any solution. I raised sr 1 time but did not get any solution. Many time i tried to contact with customer care on different-different no. But the system is that much complicated that while calling i did not reach to any human only computer only talked with computer.
Customer care complaint no:sr[protected]

Application no:a[protected]
My name :baiju koshy
Ph no:[protected]

I would like submit my complaint against ICICI bank fraud and trap through their credit card and PLCC product.
Since last 6 month I am escalating this issue as per icici bank escalation matrix and also on toll free number of consumer cell.
But I think including no one is bother and interested to support.
I have personal loan, home loan and credit card with icici bank .
My salary account t is also with icici bank .
There were around 25000 outstanding in credit card about sep. 2016, till than I have paid about 2.5 lacs still there is outstanding of R's.50000
Personal loan, I had bounce only one EMI of 8000 in may 17, now bank is showing outstanding of 48000. And manager are saying, I have to pay 27000
Since last 1.5 year, my entire salary is debiting to all loan.
Collection team from icici bank called my company and told that I am not paying emi .
I feel like doing suicide
Why Mr modi and RBI allows to operate such bank
Regards,
Anil Mishra - Mumbai
[protected]

I checked my credit card bill statement and found that 10 usd is cut from my account which i did not make. It is for amazon prime membership and i never availed it.There was no otp that was asked. The membership is not for my amazon account.I have no idea how this happened.I have attached the screenshot of the receipt that i received on[protected] at 10.43pm.Please look into it

I have account with bank of baroda.
I was trying to take rs7500 from icici bank atm prshant nagar 6 th cross bangalore_560079. Rs 7500 deducted from my bank of baroda account but money not received from icici atm.. Almost a day over amount not credit back to my account... Also there is no any security guard in atm to give compliment. What shall i do know?

Dear sir,

Please note on 29th may 2017 i went to atm kurla and transferred rs.10000 to my other account, towards the same i got message that rs.10000 has been successfully transferred, then after suddenly after 5 min i got another message that rs.40000 has been withdrawn from my account. Suddenly i went to kurla police station for complain but they told to followup with bank for the same as this cases are handled by bank itself, and if you find any problem you can approach us.

Same time i have called icici bank customer care and ask them to block my card accordingly they have provided us sr no - sr[protected] then after the executive ask me to provide some documents, which i had provided, but everytime there was new executive came and and asked me to email again, which is did. After 1 month i got email that my documents was not complete and again they have reissued sr n0- sr[protected], then again they have started asking me same documents which i have provided them, but was not getting any successful reply.

After some days again they have told insucfficient documents and provided me srnp[protected], same story was going on insufficient documets, i have provided them again, surprisingly they have given a new sr no-sr[protected].

Finally on 12th august they close our file.

In this regar i request you to please reopen my file and help me to recover the said amount.

Trust you will look in to the same and do the needful.

Regards
Chitrasen nahak

I have a Saving account in your bank for more than 15 year in your bank the account no is[protected] .So far I not made any complaint about your service. On 14th july 2017 Rs 7200 was debited in my account without my knowledge it was debited through online via PAY TM.AS per Bank Terms & condition for any online transaction OTP send to Registered mobile no after
confirmation OTP than only amount is debited in a account . When amount was debited they send SMS alert to customer. I my cased not received SMS as well as mail communication from your bank Verynext day that is on On 15th I contact your phone banking officer for my query he raise service request Ref sr[protected] he said that problem will be resolved after getting confirmation from PAYTM than only amount credited in your account. I am totally disappointed the way your answered than I send Email to your customer care office Mr. Bhojgunda Krishna his statement is your online transition was successful with pay TM if its failed the amount will be revised and credited in your account within 7days.
Again I made complaint to level 4 customer care officer Mr. santhosh he replied that transaction done through your debit card bank not responsible for your claim and OTP not mandatory if amount is debited
via debit card . As per guide line of RBI the SMS alert and mail communication is must for any online transaction .More over fund was transferred via PAY TM don’t have any Paytm account how the fund
was transfer without pay tm ID the transaction was done at Bangalore but I am at chennai during transaction . Because of your negligence I am losing the hard earn money.

I ahve taken a home loan of Rs 28 lac in 2006 from your bank. That time time we were told its a home loan and interest will be charged as per home loan and we were misguided by that time banking officials involved. We agreed and availed loan. But after some time when we checked it was found we are being charged with exorbitant interest on this loan i.e. upto 18.5% whereas never in history of banking this amount of interest was charged for any Loan.

We wrote many times and complained to bank but nothing happend. many times we were assured by different bank authorities that this rate of interest will be reduced but nothing happened. This loot and robbery is going on with us from last 11 years.

I have written many times to reduce this heavy and illegal interest charged by your Mafia ICICI bank on home loan on pretext of different product other than Home Loan. I am going to write to Banking Ombudsman if my complaint is not heard and this interest rectified and extra interest charged credited back to my account. Can you tell where in whole India and which bank is charging 18% interest . Do tell us under what scheme or rule you are looting us.

To my surprise I have been assured by different officers of Bank many times that this rate of interest will be reduced. But till date nothing has been done and I am being harassed to pay exorbitant interest rate of 18% which is totally illegal and just a open day robbery by bank.

If you are not taking this case on priority I am going to complain all the highest authorities and on social media and print media that how ICICI Bank is looting its customers. If you will check records we are writing regularly to you for this matter but nothing is done and instead we are charged with penalties.

Again I request you to reduce this rate of interest of 18% immediately and refund me all extra interest charged by you. If nothing is done within 15 days of this letter and email You will force me to take legal action against you.

Team,

I have submitted complaints online for icici card, but didn't get respond, their executive nust cut the call.

These guys providing due fraudulent and half information just to sell card.

While pitching this card, guy yold me, its buy one get one movie ticket free, twice a month, i have tried to book tickets through book my show at all ime slot.

But always it says... Try next slot or... Limit has been exhausted.

My name is sweety ohal. I applied for personal loan in icici bank branch ( narhe pune ) pin code 411041,
I visit in bank for personal loan, there was one lady, don't know name. I said her I want to apply for personal loan in need 2.5lakh amount, I said her all my MONTHLY and annual income, she said that you are eligible for this amount so I submitted my all needed documents with self attached. Then after 2day verification team verified my all necessary information : my current address, my job said etc. Then after 2 day I called that lady, she said I don't about your loan status. And there is no guaranty for approval.

Because your income is less .

If my not eligible for this then first why she said that I'm eligible for personal loan. Even I match my whole criteria its perfectly fine with icici eligibility, even my salary account is in icici . Then also my loan is decline.

Then i ask her for my application number she said me she don't know. She don't have any documents or Application number..

What nonsense, waste of time, plz traine your employee .

Requesting to people plz don't apply loan in icici. Unnecessary they are rejecting customer loans..

Belive me& stay away from each people's.

Hi,

I received a call from [protected] / [protected] he told his name was Ashiya and he is calling from ICICI bank Payback department. He told me that around 8007 payback points would be expiring soon so I can use it three ways 1) by withdrawing cash equivalent, 2) By applying it against my credit card outstanding 3) by Shopping. I opted for applying against my credit card outstanding. Following which he shared and confirmed all the details about my card
1) My name on the card.
2) Card Number
3) Valid thru date on the card
4) Address details
5) Type of the card
I then received a message from ICICI bank with the transaction initiation alert of INR 10 at PAY U MONEY which he confirmed are the charges to apply my payback points against my credit card outstanding and asked me to type in the OTP in IVR.
I then received a message from ICICI bank than my credit card was used to do a transaction of 8007 rupees at PAY U MONEY for which he told me that the transaction amount is actually the points that would be applied against credit card outstanding and to wait for 24 hours for the amount to reflect in my payback. He then provided me a help line number [protected].
Within a hour after I realized that I was conned I immediately blocked my credit card and tried calling the helpline number and to my surprise my call got connected and I told him about the nuisance for which he told me that to wait for 24 hours and everything would be sorted out.
I am not the first person who has fall in this fraud trap..

Interestingly ICICI bank knew about and did nothing to prevent that. If ICICI bank would have taken some action then I do not think I would have fall in their trap. Sincere request to ICICI bank to look into this matter and get my money reversed.

Rs 1500 money is deducted from my account after swapping debit card from atm but not received the cash. Please help me to get my money. After entering amount of rs 1200 i m waited for 2 min but cash didn't received and atm displayed time out message. Then got the message to my mobile that rs 1500 as deducted.. I m also not received any recipe also. Please help me to get my money back. Please free me contact if you need any other information. Below are the my details

Name :atita k halemani
Bank:icici bank belgaum branch
Account no:[protected]
Debit card no : [protected]
Phone no : [protected]
Mail id :[protected]@gmail.com

Information of atm
Atm name : cub atm
Address : 4th cross rd, hal 3rd stage, hal 3rd stage, new thipasandra, bengaluru, karnataka 560075
Transcation timr: 9:45pm

Hi
I have applied for personal loan of worth 80000rs in icici bank branch at bhiwadi, my account no. Is LPDJR[protected]. I have received cheque twice with wrong and incomplete name mentioned over it which really disappointed me with the service. Just because of your negligence ididn't get the required amount on time.
My cheque no. Is 171968 which i have submitted at kotak bank at saket but cancel due to incomplete name mentioned over it.

I have faced 2 deductions of 365.64 and 439.36 i. E. A total of inr 805. I didn't receive any notification on my registered mobile number. I never opened any demat account. These people have opened it themselves. Customer care asks to go to home branch, home branch asks to go to bigger branch. Bigger branch says we cannot give the money back and will charge inr 800 even for deactivation. Called customer care again, explained the problem, the lady tried to manipulate me. When i didn't agree she acted as if she could not hear my voice although i could hear her properly. So i want my money back. It's my hard earned money.

[protected]

I have opened my account in icici bank more than 10 years back. That time it was opened with wrong spelling of my name and surname. Whenever i talk to bank executive, they ask me for government gazette notification. I always explain them that i have not changed my name but your bank has spelled it wrong. But they simply refuse to do that. Now tell me what to do now?
Balram
Mobile :[protected]
[protected]@ hotmail.com