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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank reviews & complaints page 692

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M
manohar84
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding auto debit of my icici saving bank account against credit card

Address:New Delhi, Delhi, 110019
Website:www.icicibank.com

I am account holder in icici bank having account no.[protected]. I also hold credit card of icici bank. Icici bank deduct the amount of credit card from my saving bank account without taking prior approval from me. Bank do not send the statement on time and simply debit my account without informing me in advance.

Please take the matters seriously and instruct the bank to stop to do so. Also instruct to bank so that timely...
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S
Sachu30
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted deduction of rs. 8625/-from my icici bank account

Address:Dhar, Madhya Pradesh, 465661

On dated 12/06/2017 there is unwanted deduction of rs. 8625/-from my icici bank account. And the reference is account statement stated as [protected]/0706/iprugrpterm/dc

Kindly requesting you to return my deducted amount that is rs. 8625/-

If this amount is deducted for any type of policy then to tell you that i am not interested in any type of policy for now.

Register email id - sachin. [protected]@gmail.combr...
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V
vjkarnam
from Hyderabad, Telangana
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Online transfer to wrong account

Address:Rangareddy, Andhra Pradesh, 500030
Website:www.icicibank.com

Dear sir / madam,

I kindly request you to revert the transaction ref. #[protected] done for the following details as it got transferred to wrong account.

Account number: [protected]
Ifsc code: barb0sanhyd
Bank: bank of baroda
Amount : 6000
Date of transaction : 16/aug/20160

But correct details are as below:
Account number: [protected]
Account holder...
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A
abhishekchakrabarty
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discrepancy in atm cash withdrawal from icici atm

Address:Hyderabad, Andhra Pradesh, 500081

This is regarding atm transactions carried out by me (Abhishek chakrabarty) on icici atm at madhapur hyderabad. The atm id is sacwg058.

The incident happened on 01 june 2017.

The atm sacwg058 is dysfunctional. The touch screen does not work properly and customers have to touch/press multiple times to get a response.

On 01/06/2017, i carried out the following atm transactions through my icici debit...
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N
Nirmesh Pandey
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late payment charges, finance charges, and customer care misbehaviour

Address:Ghaziabad, Uttar Pradesh, 201001

Dear sir/mam,

This is with ref. To credit card no. Ending with 3004 and the name is nirmesh pandey.

I have never seen such type of bad service first time i did not get the statement and i have paid my all amount on time. But this time i am delayed only 1 day. And he charged double amount my statement. Late payment more than 500 finance charges more than 500 and other service tax. When i called to customer care...
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S
shashi kapoor raj
from Bansi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash not received to atm

Address:Lucknow, Uttar Pradesh

Dear sir
Main pintu singh icici bank holder hu. Maine 02.06.2017 ko canera bank atm se ₹8000 ka transection kiya but mere pas cash nahi aaya aur phone par message aa gaya. Uske bad maine icici bank me complaint ki to unhone kaha ki 7 din mai paisa wapas aa jayega lekin abhi tak nahi aaya hai.
Name - pintu singh
Account no.[protected]
Card no. - [protected]
Dob. - 05.11.1997
Please sir...
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V
Vishal Garale
from Bengaluru, Karnataka
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Icici bank mab charges reversal

Address:560102
Website:www.icicibank.com

Myself vishal garale, i have saving account in icici during account opening they mentioned it will 10k minimum balance. Now they deducted 15k from my account by saying your minimum balance of the account is 25k.

I called customer care they said a visit to any nearest branch they will do your reversal when i reach to a couple of icici branches they not responding properly and suggesting any random solution like go to your hometown...
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K
kautilya
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Surname spelling correction

Address:507001

I'm holding account with the icici bank from 2006: a/c:[protected]. There's a spell mistake done in my surname (Correct spelling : japati, wrongly spelt as japathi) by the bank authoring while opening the account. Since then i have been contacting the branch in khammam, telangana to correct it - with one or the other reason they didn't do it. I went to the branch with my passport, pan, driving license, aadhaar card, and ssc certificate...
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M
Mohammad Salman Malik
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong IMPS and current account opening issue

Address:Lucknow, Uttar Pradesh, 226013

Dear sir / madam
Greetings
I m account holder of icici bank since 1.5 years. I have made 15000 imps on 10th of december 2016 and i have entered right ifsc code and name but by mistake account no. Misplace and account no. And ifsc both are different branches but the amount transferred that wrong account after that i complained in my branch that is vibhab khand lucknow. After 6 months i didn't received my amount back and your...
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4
4tuli
from Kolkata, West Bengal
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Fraudulent transaction against my credit card

Address:700068
Website:[email protected]

Ref: complaint # sr[protected] dt. 10.06.17
On 10th june @4.32pm i received a sms from icici bank "a transaction o[censored]sd 10.99 on 10-june-17 on card no xxxxxxxxxx is made at amazon prime mem..." i was totally surprised as i was at my work place and did not make any on line transaction and certainly not an overseas transaction using usd. I realised my card was hacked to make illegal transaction and immediately blocked my card which was...
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G
guttkhushboo
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card info revealed

Address:Gurgaon, Haryana, 12202
Website:icicibank.com

Dear team,

I have written earlier as well.
Credit card collections agents have landed up at my permanent address and misbehaved with my mother despite me telling them that i intend to settle the dues. They have revealed information on pending amount as well which is breach of your policy. I have been using the savings account for four years now and this service is not expected from your bank.
As i lost my father...
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K
kashyap myla
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Erroneous transaction

Address:Hyderabad, Andhra Pradesh, 500055

I had made an erroneous transaction from sbi internet banking to an icici bank account. Here are the details of wrong transaction:

Transaction initiated from (My sbi account no.) : [protected]
Incorrect account no. (To which money is sent) :[protected]
Correct account no. (To which i actually wish to send) :[protected]
Imps reference no. :[protected]
Date of erroneous transaction : 08 april...
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S
Susmit Majumder
from Arakkonam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asking for card details

Today i got a call from [protected] stating that the call is from icici bank head office. She told that my card is going to get replaced by a new card. Then she started asking for details of my current card like expiry date, cvv etc. When i confronted and told that i'll complain to the poilce, she told that police can do nothing and started abusing. Please look into the matter as this has become a regular affair....
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Y
yogesh19
from Delhi, Delhi
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Icici my money subscription

Address:Sri Ganganagar, Rajasthan, 335804
Website:www.icicibank.com

Hello,
I haven't subscribed to my money service but still annual fee for
Bil/[protected]/mm annual fee apr17 - mar19/117214 dr.345.00 on 26/04/2017 got deducted.
And this has been going on since 2015. I have come to realize now that it is something i haven't subscribed.
And my internet banking account also does't show the subscription. Customer care service is a waste of time as they never pick up the phone.br...
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S
Sarita Panigrahi
from Mumbai, Maharashtra
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Payment not received since last 25 days of a failed transaction

Address:Khordha, Odisha, 751001
Website:www.icicibank.com/Personal-Banking/insta-banking/internet-banking/irctc-ticket-booking/index.page

I was trying to book a ticket from
Yesvantpur jn (Ypr) to brahmapur (Bam) in
Train no./name: 22888/humsafar exp on 15-may-2017 through irctc rail ticketing section of icicibank.com.

Rs 3570.00 /- deducted from my account but the transaction status shows payment failed in irctc where as icici says it is successful at their end.

Irctc confirmed that they did not receive the money still icici is...
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S
Sheethal Ramesh
from Delhi, Delhi
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Icici netbanking offer - killer watch

Address:560095
Website:www.killerjeans.com

Hi,
I am sheethal j r. On 18-jan-2017 i received an email from icici bank stating that there is an offer for killer jeans time wear.
It was just to pay shipping charges 349/- to get a killers watch from this website http://www.killerjeans.com/icicinetbanking/.
I debited 349/- amount from same icici debit card & immediately i received an email from killers jeans.
The email stated :

Dear sheethal...
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Pasha Zahid
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank posdec chg debited 105 times, yes 105 times!!!

Address:Kolkata, West Bengal, 700023
Website:icicibank.com

My name is pasha and i'm holding a savings account in icici bank for the past 5 years. I just saw today when i checked my account online, that 105 times i have been charged posdec chg of rs. 28.75 each
Posdec chg/*

I have not used my card for more than 6 months.

Infact all these crept up after 23rd may 2017, even though i had filed a complaint for lost card and blocked my card on the 18th may 2017.br...
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S
Sheru Thapa
from Hansi, Haryana
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No response for refund my amount

Address:123401
Website:Eazypay (ICICI BANK APP)

Dear sir/madam

While making payment for math reappear exam in secretary board of school education haryana bhiwani secondary after done transaction we got error screen but amount was debited from my account. I told them for this matter to citrus payment gateway. They said me contact with eazypay icici bank app. I am contacted to eazypay. But no response. Please help meto solve my problem....
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Address:500013
Website:www.icicibank.com

Entire my salary was deduced without my authorization of amounts.

I have sent a mail honestly from my side but how can credit card department deduct entire my salary by making 0 balance - please check my track from[protected] onwards with icici bank.

Last month below amounts are deducted and in similar lines i asked to deduct respective amounts and no where i have mentioned any amounts but they have deducted...
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C
Chhotan Giri
from Delhi, Delhi
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Regarding cash back offer of Rs 5000.

Address:Purba Medinipur, West Bengal, 721636
Website:www.icicibank.com

I am Chhotan Giri. I am purchased an Apple I phone from apple Store on 03/03/2017. And received a cash back offer with written in my payment slip that " you are entitled for a cash back of Rs.5000/- it will be posted in your account within 90 days."... But after 90 days I not get my cash back in my bank account. When i submit a service request in ICICI bank customar care after 3 days they ask me to send my payment receipt with offer details...Instant...
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