ICICI Bank Complaints & Reviews

This is Vivek Sugumar, I am holding a ICICI Savings bank account for the past 2 years, But i am little unsatisfied with your services, Because I am tried many times to the nearest branch for at least 2 times per day, To change my activate number to my current number which i am using, My branch is in Trichy, K.K.Nagar. Below i am mentioning all my details below, I tired many times with ICICI customer service, but no use in that. If still you...

One assist has automatically activated a plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap. Need to take immediate action on this.

My Icici card number ending 4 digit:8407
One assist id number: WPP-SR[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in Consumer...

On 20th Nov 2015 I got an email from ICICI bank when i am going to my office in London, United Kingdom saying that my account is auto debited for an amount of 35, 250.00 for icici credit card bill payment. As far as i remember I have not made any credit card transaction in the month of October. I verified my inbox for emails from ICICI which i get for every transaction and I was surprised to see two emails in my inbox on the date of 24th...

Hi Team,

I am user of ICICI credit card since last 5 years and my most of banking transactions are with this bank but last month I was not able to pay the credit card payment because of my care taker also not submitted my payment to bank and that time I was in my home town for an urgent work so this payment was late, I ensure you that I will pay the next payment on time in future. I don't want the interest charges back but...

I have been an icici account holder since last 1 years and have been using it as a salary account since then. When i tried doing an online transfer transaction, it is giving me an error that the account frozen/blocked. Bank has not given any reasons for it either. There was no communication in this regard. Its been 5 days that I am facing same problem. I also tired many times ICICI bank customer care but not able to communicate eve. single...

Hi,
I also got the call from the number [protected] on 27th Jan, saying ther r calling from Visa and took I debit card details and deducted amount Rs. 7999. Please don't believe these guys they are fraud.
other numbers involved in fraud are
[protected]
Still now also the fraudster phone no's are working. They are busy in cheating other guys. Please take necessary action on them....

I have been trying to reach customer care executive to surrender my credit card and even I have visited the local branch at Park Street to surrender my credit card but regret not yet get any solution .
I need to surrender my credit card without any further delay. Further I may add that I am not using this Card and it is still un used . Your kind action on this matter would be the need of this hour....

Hi Customer care,

I withdraw 2000 rupees on 21-Feb-2017 Through ATM, when i checked message it seems withdraw amount 2023. And again i have withdraw 1000 rupees again it charged 1023.

whey did you charged 23 Amount per transaction.

Kindly provide me the reason, when can i expect to get back this 23 rupees amount.

Regards,
Srini....

Hi! I have a ICICI bank account. On 18th Feb17 early morning 0245 Hrs I received messages of deducting amount from my bank. I called customer care and informed executive about the transactions which was not done by me. Complaint was lodged and they assured corrective action will be taken. Today when i visited Gujranwala town Delhi branch was surprised to know that my complaint after investigation is closed and need to contact vodafone as...

Hi,
Issue: auto debit return fee.

Summary: i have not opted in for auto debit service i want my money back for all the months i have paid for the service.

Off late there has been extremely disappointing customer service for me. I have been charged for auto debit fee for quite some time now, i dont know for how long, as i never activated or authorised to enable that service. I reached out to various credit...

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: SR[protected]

Make sure to deactivate this plan asap, if not.. I...

Rs. 2065 got deducted as DMAT Charges. I was never informed for this... tell me why? Please ICICI, call back soon!

My Phone number: [protected]
I need my money... Kndly get my 2065 rupees back in my account...
Before I had 128990 now after reduction only 126925 is left...

ICICI cheating their customer :(

my Account nubmer is:[protected]

Name: Verma Raj Rohit
[protected]br...

Sir, it is a matter of concern that rep of your credit card is visited my home with address Flat No 28, modern appts, sector 15, Rohini, New Delhi looking for me for purpose not known. It's like breaking into my privacy and comming unannounced which is not appreciated especially from an bank institution like ICICI. May I request u to look into the matter and give feedback earliest. My mail address is [protected]@yahoo.co.in
Regardsbr...

Last night I received the following SMS:

Dear Customer, payment of Rs. 75504 is overdue on your Loan Account XX6797. Please call our Customer Care and press 176 after welcome message. Alternatively, you may also contact ALLIANCE DEBT MANAGEMENT AND LEGAL SERVICES on 47010291. Please ignore if already paid.

I do not have any loans from ICICI. I have one savings account with the bank which is being used actively....

I am an account holder of ICICI bank for about 4 years. When I went to take money from the ATM, my money in account was less from the previous days balance. I was thinking why I was having such deduction and I checked my mail and phone whether I received any notification. But I didn’t. Then I went to my personal banking website and checked for the reason. Then I saw a charge of 500 rupees in the name of SMAB Chgs-May15+Stax 55.00. My situation...

Hello,
what is SMAG charges . when i saw my account detail there are deduction of Rs 619.37 on13/01/2017 as SMAB Chgs DEC16+Stax80.79.
kindly let me know about SMAG charges and service charge !!

Thanks
Ajay kumar...

I have been operating the internet banking from my PC without any problem. All on a sudden, a new problem has started. Error messages as shown in the attached photos come up. It is one of these messages that appear at random. I am able to log in and even work for sometime on the site. But then suddenly the error messages appear. At the same time I have no problem in operating the account from my mobile. Please let me know how to get rid of...

Dear sir my self gautam kumar today i visited sco 7-8 sec 17 near lic bulding kuruchetra hr 136118 sir maynay pardeep dubey a/c no[protected] may 19500 jama kia 2000*4 500*2 or 100*105 jama karnay kay bad mjeh puray amount ka recipt mil gaya uskay bad jab may side counter say 2 nd deposite slip feed karkay other a/c may jam karnay gaya after 10-15 minuts uskay bad ladie cashiar nay bola apaka 2000 kam they is liay apko 2000 dena paday ga...

Dear sir/ Madam

I have a credit card of your bank since 15 years..I was unable to make the due payment in the month of November due to demonetisation... I called customer care and let Mr. Vijay (sr. executive in customer support) know all the difficulties, I was facing to pay the amount due to a long que in the banks and I requested to give me some grace period and wave off the late fine and interest.. he told me to call in...

I have applied for a new ATM card for my salary account.
The GRID values in the Old ATM card has been erased.
After I received the card, I tried Net Banking/Purchase by using the GRID values.
The transaction errored out and Its showing GRID values disabled.

When I checvked with Customer care to enable the GRID value, they said thay have enabled it.
But still I am getting the "GRID values disabled"...