Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14249
Unresolved
9366
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 727

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dr Aditya
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed but payment debited and not refunded yet

Address:Lucknow, Uttar Pradesh, 226022
Website:[email protected]

Kindly refund the payment of Rs 9990. Which was debited on 10th feb 2017 through debit card payment to Amazon. Transaction was failed and the debited amount of Rs 9990 is not credited after 5 business days..
Name: Dr Aditya Kumar Gaur

Product: Savings Account

Account No:[protected]

E-mail address: [protected]@gmail.com

Mobile no: [protected]

Details of complaint:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramjee Madina
from Hyderabad, Telangana
Report
Copy

Icici not refunding my money 12226. Refund reference # 74332747052705194407475

Address:560037
Website:Icicibank.com

Amazon initiated my refund on 21th feb 2017 for the amount 12226 with refund reference # 74332747052705194407475. I had a communication with amazon customer care and they are saying that money should be in bank account by now. But still i have not received the money in by bank account.

When i contacted to icici customer care in live chat... They are not giving proper response.. Even once i provided the all the details some...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
striker007
from Hyderabad, Telangana
Report
Copy

Credit Card charges in abnormal way

Address:Guntur, Andhra Pradesh, 522002

Hi, I am Ravi and I hold an ICICI credit card with 45000 limit.. I used it for 40000 and i used to pay the minimum payment every month.. Last January (2016), 42500 is outstanding on my card and I am unable to pay every month as i lost my Job.. A total of 15000 was paid against the card in 2016 and by November the bill reached 66720..

So a total of 39000+ charges were levied within 11 months which comes to 90% of the Principal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijes
from Chennai, Tamil Nadu
Report
Copy

Regarding the exam (24.2.2017)

Address:600018
Website:ICICI PO 2017 exam

Today i was about to write the exam at 9 a.m. at Edu surge centre in Mylapore. The actual batch time is 9 and there were different batch time allotted, like 9 a.m., 10 a.m and so on.. The centre doesn't has a proper server system for writing online exams. This is a very small centre and also doesn't have a proper system. Students who were allotted to write the exam at 9 were waiting nearly 2 hours outside and including me. I was waiting patiently...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vadivel G
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized usage of ICICI Bank credit card

Address:Chennai, Tamil Nadu, 600100

Unauthorized transactions happened in my credit card for 3 times each for Rs.6400/- (Total 19, 200) on 22/02/2017 at 23.08 Indian time.
I received 3 messages in just 2 seconds from ICICI bank for these transactions.

These transactions were neither done by me nor authorized by me. I didn't receive the OTP for these transactions.

I received the message like "A transaction of IR 6, 400.00 on 22-FEB-17 on...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajanikant Shukla
from Nashik, Maharashtra
Report
Copy

Received fraud call

Address:411057

HI, I am Rajanikant Shukla.
Today I got a call from a number[protected], and they told me that they are calling from ICICI bank mumbai. Unfortunately few days back I applied for ICICI bank credit card So I thought this call is related to that Application.
They said please provide few details so that they can proceed my credit card application.
I said ok because i thought they are genuine and I gave my few informationbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arjunkl777
from Delhi, Delhi
Report
Copy

Closure of Account

Address:560071
Website:www.icicibank.com

Hi There,
I have given an application to Close my account[protected] on 14th Feb 2017. The account was is dormant stage so I gave the application to activate the account and I paid the outstanding negative balance and also gave application to closure(I am attaching all the documents below). Even after more than a week the account is not closed the SR number is SR[protected]. I gave the initial request in Indiranagar, CMH Road Branch...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CA Satvendra Singh Bhadoria
from Pune, Maharashtra
Report
Copy

Surcharge issue

Address:474004
Website:ICICI Bank

Dear sir,
I have seen in my account bank have been debited some rs. And confirm me that by bank executive this is a charged o[censored]sing debit card on shopping fuel ticket. Name of charge is - surcharge. Is it valid because sbi not charged any type of this charge on my another debit card. And i am also paying the amt charges why should i pay this charge....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhib50
from Mumbai, Maharashtra
Report
Copy

Emi charged twice

Address:Mumbai City, Maharashtra, 400095

Dear All

I have a home loan with icici bank and and have been paying my emi on a regular basis for more than 10 years, unfortunately on one of the occasion the ecs was declined because my salary was not credited on time, however i made sure that payment should be made asap therefore i issued a chq of rs 7, 754 and went to the bank to deposit it on 17-2-17.

On the[protected] the chq was cleared and the payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
leomukherjee
from Pune, Maharashtra
Report
Copy

Credit card payment status 444341084707006

Address:Pune, Maharashtra, 411005

Some details of the case:
• i had lodged a complaint of lost card ([protected]) in 2011
− however, the complaint was logged almost after 6-7 months of the card getting lost as i out of country and the card was lost in town (Dropped off from my wife’s purse)
− there was a dispute about the charges payable but ultimately we agreed to drop the case and pay out the agreed amount (As we were leaving country with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
udaykattimani
from Bengaluru, Karnataka
Report
Copy

Debit card fraud, purchasing done

Address:562109

Dt: On 07.02.16,
A/c No:
Kindly of Fraud: Debit card purchase by fraud .
Used in Vodafone, kilckpay, Mindsarra, lost amount 20910/-

Received reply from ICICI bank, reply is myself is responsible,

how it is possible when card is with me, without PIN number, Grid details & without OPT my bank account is utilized ?

Why ICICI bank is not able to with draw money from the beneficiary...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant Kania
from Ahmedabad, Gujarat
Report
Copy

Account got debited with 3500 rs.

Address:395002

Today i.e. 22nd Feb, 17... my icici account has been got debited with around 3500/- rs.

There are 8 transactions with different amount.

- INR67.03 on 22 Feb. Info.VIN*GOOGLE *FIR.
- INR76.60 on 22 Feb. Info.VIN*GOOGLE *Zuh
- INR340.00 on 22 Feb. Info.VIN*GOOGLE *Zha.
- INR340.00 on 22 Feb. Info.VIN*GOOGLE *Zha.
- INR690.00 on 22 Feb. Info.VIN*GOOGLE *517.
- INR690.00 on 22...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Koneni Ramanjulu
from Hyderabad, Telangana
Report
Copy

Account not activated, it's been 20 days

Address:Hyderabad, Andhra Pradesh

Hello,
I have opened salary account in icici. Inform find below
Dear Customer, Thank you for choosing ICICI Bank as your preferred banker. Your request for opening Salary A/c has been initiated vide Request No[protected]..

My account not activated till now, if you guys does not activate tomorrow. I don't get salary of this month

You staff is not at all responding properly. It is in mindspace...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maddy manohar
from Hyderabad, Telangana
Report
Copy

Fraud transactions

Address:500027
Website:pay.airtel.com.co/slf/SelfcareTopUp/%3fPlkVL=lQVNjPDz3pD3%252Bbi5V%25drv%253D%253D

I made a transcation 3 times by mistake on airtel money and 15000 have been deducted from my account.

I got tanscation failure 3 times but the amount deducted. Below is one of the message i received as transaction failed but amount deducted. Please cancel my three transaction which are 5000 rs each which happened on evening of 22nd feb.

Bank response : do not honor
Transaction failure! Reference no: 14258376br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
khrew
from Bandipura, Jammu and Kashmir
Report
Copy

Safety bonds Feb,2002 and Tax saving (OP.II)

Address:Mumbai City, Maharashtra, 190008

Plz provide latest status of the dividend/redemption cheques and if any released in my favor . Bond holder no.is 3309525 and 7266740 respectively .
Shafi Ahmad Wani
[protected]@gmail.com
cell no ;[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nantu Das
from Port Blair, Andaman and Nicobar Islands
Report
Copy

ATM Card expired

Address:Kamrup Metropolitan, Assam, 781009

My ICICI ATM Card was valid from 07/04 valid thru 01/17 my card no. is [protected] my savings bank account branch is Bhangagarh Branch, Guwahati and my account no. is[protected]. So, renewal another one. I am facing so many problem.

Sir,
I have received my ATM card new one. Thanks a lot.

With regards
Nantu Das
Fatashil G.S. Colony.
Guwahati-781009.
H. No.65
M....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
keshavsinha99
from Bengaluru, Karnataka
Report
Copy

Full amount not dispatched

Hi

Fully amount not dispatched but balance get deducted

I am a customer of hdfc (A/c-[protected]).

On 21/02/2017 around 17:45 hrs i had used icici bank atm (Atm id-stchb372) in hsr bangalore for money withdrawal of 500rs but only 400rs is dispatched from the atm

I didn't get the money in my hdfc account was debited.

Please investigate and get it credited back to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh, 500007

Hello,

We regret to inform you that, the present “VARA Enterprises” and the then company “3i infotech”, “Vikarta Enterprises Pvt. Ltd.” and have been harassing BPO employees of ALPL & Credit Card Section working for ICICI, ICICI Building, Nanakramguda, Hyderabad in many ways and treating as working machines. Here no one is taking care of the employee’s welfare. So we would like to notice some of the major issues...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinnunishu
from Bengaluru, Karnataka
Report
Copy

Money deducted for mab charge

Address:Bangalore, Karnataka, 560037
Website:www.consumercomplaints.in/new_complaint

Dear sir,
I'm vandana holding icici savings account for past 3 years. A/c#[protected] in marrathalli bangalore.
Without any intimation my account has been again and again debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying rbi standards / guidelines.

12-01-17 MABChgs-Dec16+Stax 82.21 Dr 630.27

22-02-17...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rabindar Yadav
from Gadhinglaj, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re: closure of demat and trading a/c

Address:Dhanbad, Jharkhand, 828113

Dear concerned,
I have closed above mentioned a/c no. 3 years back. I have d mate a/c also linked with these a/c.
Above a/c was opened in katras (Dhanbad) branch by rupesh bhatt. When i told him to closed my d mate a/c then he suggested me to closed saving a/c. He said by closure of saving a/c, dmate a/c will automatically get closed.in place of these he opened new a/c in the same branch and he as taken 5, 000 cash from me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy