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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 729

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A
anubhavp
from Pune, Maharashtra
Mar 20, 2017
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Hi,
I had transferred a amount of 1000 euro under
Beneficiary account IBAN - DE[protected]BLZ 5011 0800 on 7th March from my foreign bank to my NRI account in icici bank but till now this money has not been transferred to my account.
I am calling customer care and sending mails to nri team but no one is giving me information.

Email ref - 0008VaCC5AD6TQ99:Re: Transfer status request

Ph - +52 1 [protected]

Regards,
Anubhav
Apr 25, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2017
ICICI Bank Customer Care's response
Dear anubhavp,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team
I paid two 10000 RS from two different banks on 9 th March 2017, but they are saying they received only one 10000rs, but I have a proof for two payments and I got success. But how can they say only one payment received, I have a proof what I can do, I should lost 10000 RS because of some people who is not checking properly .
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    S
    Swati Chakrabarti
    from Mumbai, Maharashtra
    Mar 20, 2017
    Resolved
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    Address: Mumbai City, Maharashtra, 400072

    I have no credit card or account in icici bank and still am getting sms regarding some icici bank visa paydirect card xx6308. Please note that i have no such card. Clearly the bank officials havent checked phone records before giving away the card. Am not liable for any payment made through this card because it doesn't belong to me. Can the bank please match the phone credentials with the persons details and then issue a card?
    Apr 28, 2017
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 22, 2017
    ICICI Bank Customer Care's response
    Dear Sw Swati Chakrabarti,

    We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a40f37) in the subject line.

    Regards,
    ICICI Bank Customer Service Team
    Money back issue and customer executive flow wrong information
    Dear dtdc team,

    one packet which was acknowledged on[protected] and pod no d33162313 till date the packet was not received and not responding the nearest berhampur (orissa) dtdc branch, kindly solve the issue
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      V
      Vinod1978
      from Delhi, Delhi
      Mar 20, 2017
      Resolved
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      Address: New Delhi, Delhi, 110021

      Sir,

      I have submtted all document with self attested for applying the icici bank credit card to mr. Solanki (Mob no - [protected]) and verified all documents through mr. Manish (Mob no - [protected]) after verified the documents i have received the message on registered mobile no from icici bank that your credit card application no[protected] is in process but after seven days i have received the message from icici bank that your credit card application has been reject. The bank has not return my self attested documents. There are chances of misuse of my personal documents. I want my document from the bank.

      Regards,

      Vinod kumar
      [protected]
      Apr 26, 2017
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 22, 2017
      ICICI Bank Customer Care's response
      Dear Vinod1978,

      We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

      Regards,
      ICICI Bank Customer Service Team
      Dear Sir/Madam,
      I have done one payment through net banking but payment is unsuccessful and amount is debit from my account.

      Please check once some procedure is pending from your side.

      Please let me know.

      My mob. no - [protected]
      A/C no[protected]
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        P
        Pradeepkumarg26
        Mar 20, 2017
        Resolved
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        Address: Mumbai City, Maharashtra, 560068
        Website: www.killerjeans.com/icicinetbanking/tracking.php

        I Have purchased Killer womens watch through www.killerjeans.com/icicinetbanking and the order ID is 47048 in the month February 2nd 2017 and I have not received Yet.

        When I checked the status and received response as Dispatched and Delivered with the Tracking ID [protected].

        All the Delivery details are incorrect, the product has not delivered to me and simply they had updated the status as Delivered.
        Mar 24, 2017
        Complaint marked as Resolved 
        Received the product
        ICICI Bank customer support has been notified about the posted complaint.
        Mar 23, 2017
        Updated by Pradeepkumarg26
        As of now, no response from anyone, neither from Seller nor by ICICI Bank.
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          R
          rishabpkl
          from Amritsar, Punjab
          Mar 20, 2017
          Resolved
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          Address: Panchkula, Haryana, 134109

          I had submitted original deep discount bond no 106718, along with death certificate by registered post on 10/11/2010 to secretary icici mumbai, of rama gupta who died on[protected], for the transfer the same in my name
          nothing has been done so far in spite of repeated effort of myself
          pl look into the matter and get the same done at the earliest.
          m r gupta
          [protected]@gmail.com
          May 11, 2017
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 21, 2017
          ICICI Bank Customer Care's response
          Dear rishabpkl,

          We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

          Regards,
          ICICI Bank Customer Service Team
          Mar 23, 2017
          Updated by rishabpkl
          NO RESPONSE YET
          MY REGISTRATION NO. TN09AM6145

          My name is Lakshmi Narashimha Rao C

          I bought Two wheeler from JAI Enter prises on 05.01.2006

          I Need MY NOC Letter On URGENT Basis.. Please kindly do the needful at the earliest.

          Thanks

          C.Lakshmi Narashimha Rao ( [protected] / [protected])
          [protected]@gmail.com
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            D
            deepak jhamb
            from Allahabad, Uttar Pradesh
            Mar 20, 2017
            Resolved
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            Address: Hisar, Haryana, 125001

            My name is deepak jhamb
            My acc no.is[protected]
            Mene apne acc joint request 28 September 2016 ko di thi abhi tak account joint nahi hua hai aur my fd jo ki 2 year se na to machor hui hai na hi renew hui hai me bahut bar bank ke chakkar laga chuka hu manager se bhi mila lekin abhi tak kuch nahi hua aap check kijiye aur jald se jald solve karaye
            My mob no[protected]
            Apr 22, 2017
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 22, 2017
            ICICI Bank Customer Care's response
            Dear deepak jhamb,

            We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

            Regards,
            ICICI Bank Customer Service Team
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              M
              Murali001
              from Coimbatore, Tamil Nadu
              Mar 18, 2017
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              Address: Chennai, Tamil Nadu

              Dear sir,
              I have applied credit card for icici bank December month2016.I submited my all personsal documents .but still no response from your side. I want the reason why delay or I want all my personal documents.its clearly cheating.I am very upset.very very worst response from your side Icici bank.its clearly cheating process .I don't know why no response from your side.I want feed back from your side.kindly reply
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                sonalkunal
                Mar 18, 2017
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                Address: New Delhi, Delhi, 110059
                Website: ICICI

                Myself kunal batra. i have a car loan with icici bank and i have clleared all the emis but still some rs. 1704 is showing as outstanding towards me and on speaking to some executive i was told these charges are some 1400 days old. i request you to look into the matter and reverse of thses charges as i have paid all my emis on time and being a good pay master towards my dues i atleast deserve this reversal as a service gesture.
                loan no.
                LADEL[protected]
                ICICI Bank customer support has been notified about the posted complaint.
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                  T
                  talk4sri
                  from Coondapoor, Karnataka
                  Mar 18, 2017
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                  Address: Warangal, Andhra Pradesh, 506002
                  Website: www.icicibank.com

                  The lien is placed on my current account:[protected] from the Gujarat branch. They said that wrong transaction done in April 2016 which is credited in my account and calling me to keep inconvenience now regarding about that issue to resolve back the amount right now. I thought the account is under my name and got used in the random transaction in the daily basis. Every account holder knows that when wrong is done in the internet banking then nobody is responsible for the particular transaction. How are they crazy to ask now about that transaction?
                  ICICI Bank customer support has been notified about the posted complaint.
                  The Baumik is an ICICI Bank employee in Bhavnagar, Gujarat branch has done lien on my both the accounts[protected] and[protected]. Also, I asked them to show proofs for getting wrong credit on 9 Sept 2016, apologies for the letter from the branch for asking on 3 Mar 2017, or else the employee should bear the amount of that wrong credit transaction for didn't mention to the customer about placing a lien on my accounts. At last, I think the ICICI bank doing cheap tricks for getting back amount from a customer by keeping the lien on both the accounts.
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                    A
                    abhinav kohli
                    from Mumbai, Maharashtra
                    Mar 18, 2017
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                    Address: Mumbai City, Maharashtra, 400052
                    Website: Multicards Mumbai (ICICI Bank)

                    Hi,

                    Over the past few months I have received multiple calls from people claiming to be from ICICI Bank's BKC branch and offering me, first, an ICICI Bank Ferrari card and a few months later, an ICICI Bank Jet Airways card with more entitlements. On the first occasion, I was convinced that I would receive the Ferrari card free of charge and would also receive other benefits including a watch etc. Suffice to say that on that occasion, I received the card from ICICI Bank, which is valid, but I had to pay the joining fee and never received the promised benefits. On that occasion, I was told that the card would be delivered by a bank representative but it came via Blue Dart.

                    Now, a few days ago I was contacted in the same manner again and told that I had been selected for an upgrade on my card and would not have to pay any joining or annual fees on the same. The same benefits were promised to me and I was told to send across an email to [protected]@gmail.com stating that I would agree with the charges involved. The 'executive' convinced me that the process would involve a letter coming from the bank stating that no charges would be levied and an email would also come from an official bank ID. All of this was being done as my organisation had special status with ICICI Bank and certain customers were being selected for 'free cards'. After searching online, I found out that I was not alone in being contacted like this and refused to deal with the people calling me any further.

                    Obviously, this is some fraudulent exercise to give away high-valued credit cards of ICICI Bank to customers by promising them many freebies, only to saddle them with cards for which they have to pay. Kindly look into this 'agency' and modus operandi. I am sure it helps ICICI Bank in getting new customers for their cards but if this is how it is done, it is extremely disappointing, to say the least.

                    Regards,
                    Abhinav
                    ICICI Bank customer support has been notified about the posted complaint.
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                      M
                      Malita Crasto
                      from Mumbai, Maharashtra
                      Mar 18, 2017
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                      Address: Mumbai City, Maharashtra, 400103
                      Website: ICICI.com

                      Hi,

                      Reference to card number [protected]

                      This card is not accepted at all food outlets, why is that so? This card system is completely useless.the money is stuck in this card and not used at all. It works only in multinational food outlets. Very poor reach.

                      Extremely irate.

                      Regards,
                      Malita
                      ICICI Bank customer support has been notified about the posted complaint.
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                        A
                        ameghawala
                        from Mumbai, Maharashtra
                        Mar 18, 2017
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                        Address: 380013

                        Dear Sir,

                        i am having credit card no [protected] since long back and recently i paid my all dues but since last Nov-16 they charged me late fees / interest against part payment as per below.

                        350.00
                        630.00
                        345.00
                        344.00

                        We requested them to give me reimbursement as my intetntion was not to do this but it is denied by them. So, I humbly request you to help me to give reimbursement of the said above amount.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          prachi 90
                          from Meerut, Uttar Pradesh
                          Mar 17, 2017
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                          Address: New Delhi, Delhi
                          Website: fake job recruitment from 9953201642 as the name of icici bank recruitment

                          As the name of icici bank assistant manager.the contact no. [protected].the both girls are doing fraud work in the name of providing job in icici bank as assistant manager...first they deposit 1500 as the name of registration then they after telephonic interview deposit 5000...after deposited all money they dont recieve any call...so dont trust on this type of job...t
                          ICICI Bank customer support has been notified about the posted complaint.
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                            Baby Rahul
                            from Bengaluru, Karnataka
                            Mar 16, 2017
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                            Address: Bijapur, Karnataka, 586101

                            I bought one ICICI "MONEY MULTIPLIER BOND-0199-MMB- TWO" in 1999 whose face value was Rs 4700.It's redemption date is[protected] given on certificate i want to know how these can be redeemed, please find the below details.

                            Name of the Bondholder : Baby Rahul
                            No. of bonds : one
                            Bondholder No. 5150-830
                            Distinctive No. :[protected]
                            Certificate No : 11987

                            Old address for communication is as follows:
                            Baby Rahul
                            Sangameshwar Colony,
                            Muddebihar, Karnataka
                            586212

                            Current Address:
                            Baby Rahul
                            Jorapur Pet,
                            New Kumbar galli,
                            Bijapur, Karnataka
                            586101.

                            Please let me know how to get my amount.

                            Thanks,
                            Baby Rahul.
                            +91-[protected]
                            ICICI Bank customer support has been notified about the posted complaint.
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                              S
                              skskarthik
                              Mar 16, 2017
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                              Address: 641011
                              Website: www.iciciprulife.com

                              Hi all,

                              I have been icici customer for last 14 yrs and recent 8 years as nri privileged customer, i have cancelled all of their policies (Such a trash) they cheated me again by debiting amount 25, 000 inr without my permission. I have given email and complain with grievance cell, all are just passing the time of about 10 days and later debited amount. Hope final email sent to managing director will give us the proper response with who made this fraudulent transactions inside icici bank.

                              If there is no response get then sure we will continue write upto irdai, and also publish the same in social media, so thereon
                              Everybody can know about the bank's unsecured banking activities and fraudulence.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Pradeesh Joseph
                                from navi mumbai, Maharashtra
                                Mar 16, 2017
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                                Address: 400701
                                Website: icici.com

                                Dear Sir, I had received a call for credit card.I ignored but they kept on calling me providing good offers. I was informed you can pay in installments in duration of 3, 6, 9, 12 mths not to worry. I was tempted and happy.i wasn't knowing that instalments are only for bulk purchases and was not informed. i used the card.When bill came they asked to pay in full as the purchases was from different stores.i was unable as my salary is too low.In between my daughter was ill and admitted. i called customer care and informed but they asked to pay the money in full.sometimes i try calling customer care but they do not response. somehow, I paid little they started to chrge interest and late payment charges.now the bill is high and they are torturing me to pay the bill. please advise. this is wrong providing incomplete information about the instalments and putting me in trouble. i want the charges and late payment fee to be removed till date. Please help.Thanks.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  S
                                  shaikaz1
                                  Mar 15, 2017
                                  Resolved
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                                  Resolved

                                  Hello ICICI,

                                  I am Azhar. I have an old ICICI salary account which i dont know if it is still active. I would like to get the statements between period May 2007 to August 2009. I just have an account number.Can i call the customer care and check the details.

                                  I am living in USA now and this is required for applying Canada PR.

                                  Please advise how i can i proceed.

                                  Thanks,
                                  Azhar
                                  Apr 19, 2017
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 16, 2017
                                  ICICI Bank Customer Care's response
                                  Dear Customer(shaikaz1),

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3zziv) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Sir,
                                  I have honour to request that my ICICI saving bank Account No. is[protected], my ATM card is going to be expired on Mar 2017 hence you ar requested to issue me new ATM card and kindly send it to my new address mentioned below.

                                  kumar n
                                  H.NO.- DT-2352
                                  P.O- Dhurwa
                                  DIST- Ranchi
                                  Jharkhand-834004
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                                    dude1
                                    from Arambagh, West Bengal
                                    Mar 15, 2017
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                                    Address: East Sikkim, Sikkim, 737102

                                    I was forced to create ICICI salary account from my department. i dont like banks like ICICI and others. they are inconvenient. SBI and UCO bank seems to be best. moreover the guy with whom i have to create account was very rude. i had to deal with him with utmost patience because my salary was going to their bank in my account. so i was helpless. please help me and i want only 1 bank account not numerous.
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      J
                                      Jatin Dhillwan
                                      from Delhi, Delhi
                                      Mar 15, 2017
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                                      Address: Gurgaon, Haryana, 122016

                                      Hi sir/madam,
                                      Icici bank

                                      What this charges for? It's huge amount please give clarification on this asap. This happens so many times with me but i got no reply on my any query on this issue.
                                      If somebody deposit money in my account bank deduct almost 180/-inr every time.
                                      Account type : saving
                                      Account holder name : jatin bansal
                                      Registered contact is : +91-[protected].
                                      And email address is : [protected]@gmail.com.
                                      Branch address : gf, enkay tower, gurgaon, haryana 122016.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        dikshant hirniwal
                                        from Delhi, Delhi
                                        Mar 15, 2017
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                                        Address: New Delhi, Delhi, 110025

                                        I registered sr[protected] against a fraud transaction which is reflecting as withdraw of rs 10000 from pnb atm at jasolla atm number h7397600. Today i got a reply from icici customer care that as per their team it is a valid transaction. I know when i have not used my card to process any transaction after a valid transaction of 500 from an atm is pnb h4397600 both atm in same atm cabin of jasolla.

                                        This has now questioned my loyalty and why are not icici bank is able to get the cctv footage, with out it how they can so easily say that it is a valid transaction when i have not used my card which is with me even today at atm number h7397600.

                                        I will now have to go for a fir and will go for consumers court for this as icici investigation seems to be in very unprofessional.
                                        ICICI Bank customer support has been notified about the posted complaint.
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