ICICI Bank Complaints & Reviews

In My Internet banking my Card grid disabled after attempting 3 times (Even though correctly attempted). I am staying outside of india and not able to contact customer care as they will accept calls only through registered mobile number, unfortunately i am not with my registered mobile number.

There is no support after IST hours and no proper response from the ICICI support. I was fed up with this grid athentication and the only my option is to close my account with ICICI if this kind of suffer.

Please respond quickly!!!

Thanks,
Srikanth

I was making mseb online bill payment .I was asked to choose mode of payment.I choosed upi instead of debit card .When I clicked upi it asked me my vpa which is virtual payment address.After I typed my vpa it asked me to login my upi app.when I logged into upi app I found one notification requesting 480 rs which was my bill amount.It was indiaideas @icici, ac no [protected].when I transferred 480rs, amount was deducted from my account, but I didn't get any messages from mseb and my bill payment is not done.so what can I do?

Dear Sir/Madam,
I have done one payment through net banking but payment is unsuccessful and amount is debit from my account.

Please check once some procedure is pending from your side.

Please let me know.

My mob is [protected]

Hi I'm Mayank I'm using your Platinum credit card (credit card no. [protected]) since 1 1/2 year long but now I'm not be able to any transaction, everytime one message showing on swiping machine (do not honour declined). Even still not any outstanding due on my credit card. Please provide me better solution of this card regarding. ASAP.

Thanks
Mayank
[protected]

Card received but pin number not received till date, as well as no detail information given about annual charges. If I have not used credit card (Because no pin number available) how can I make payment of annual charges. Observed that every month late payment charges are added in annual charges. Till date now amount become 6092.64 Rs. Therefore I want to close my ICICI credit card.

Chq Paid-MICR CTS-CH-ICICI BANK LTD [protected] on 20 Feb 2017 RS/- 5, 981.00

One of my agent paid this amount(5981/-) for the Home loan transfer but I was celled this process because of current bank giving the same interest rate which your giving. Please refund my amount which is 5981/- which paid through the cheque .Please refund my amount to my account back without fail. this is my hard earned money. please look this case and provide me the judgement. Please call me to my mobile [protected]/[protected]

Dear sir,

My Name is G Vinodpillai I Will Applay to Personel Loan 3Lac&submited all document you are asking, Adarcard, Pancard, My Company ED Loan Appruvel Letter, Bankaccount Statement[ICICI BANK], Salariy Slip 3monthMy Company joining Letter Submit by ICICIBank hospect branch MR Khadar, after 15 days Complet, I Have Mor time Calling this Agent She is Tallking me yor Loan procces procces & Mor Time Iam Calling Your Costmer But There is Not Clear Answer My Qusten, Mor lost My Mobile Balance, i Will conforam my Loan 99 Persent appruve, But Tuday is Very Bad day in MY Life,
Your Agent is Calling ME this Evenining NOT Appruvel My Loan Application &RegectedAny Without reason, i all ready receve personel loan treuu vijayabank my salariy account thats time this bank &complet my loan 3years ago, but now will my company is change my salariy account on your bank,
Dear sir, sorriy for Disterb Your Time, Thats My Oven felling
God Bless All ICICI Bank Team

Thanking You . Vinodpillai

Forays Services & Constraction Pvt Ltd,

HDO, NMDC Project
Donimalai
Hospect
BellaryDistic
Karnataka State
Ph-[protected]

Hello

As per this your mail when I called your customer service and spoke to Faizan Akbar ali Khan dated 8 mar 2017 at 5pm and when I asked for this reference number and I am informed that your bank cannot close this credit card when I have this request for closure 5 mar 2017 there was a fraud with Lynda.com for usd 359.88 was charged when I called Icici to notify abt th fraud they stated it's dispute and also stated that I need tos end a signed document signed abt it which I did I also spoke to Lynda.com they reverted immidiatly and credited usd 359.88 as per the card service system under fraud or dispute I am not suppose to bare any charges or exchange rates or interest and I spoke to your customer service for 30 minutes when I asked why I cannot cancel the agent disconnect the phone on me. I will need a compensation of this horrible service as usual and I need my credit card close as if now I am also writing this email to consumer bureau.

SR[protected] Dear Customer, Your Credit Card trxn dispute has been registered on 05-MAR-17. Decision will be informed in 9 days as per Visa/Master guidelines.

Please close my credit card as there was fraud per reference SR[protected]

Regards
Sheetal joshi
[protected]

[protected] Forwarded message[protected]
From:
Date: Thu, 2 Mar 2017 at 11:10
Subject: Re: 00081aCB7C1FWSGB:Worst service and bank ever
To:

Dear Customer,
We understand your concern .

Your request for the cancellation of credit card account has been raised through the Service Reference Number SR[protected] and the request is under process.

This request will be processed by March 06, 2017 .

In the future, you may also contact us through our Customer Care or write to us after logging on to the Internet Banking channel.

Note: We request you to redeem the reward points accumulated against your credit card account before cancellation as the points will be purged off on cancellation.

Hand-picked Rewards Scheme, Catalogue based redemption on PAYBACK Rewards Scheme and ICICI Bank Rewards Scheme, a Redemption Facilitation Fee of Rs.99.00 with Service Tax and for Online and in-store redemption on PAYBACK Rewards Scheme(redemption on PAYBACK Partner Brands like www.bookmyshow.com and www.makemytrip.com and in-store partners like Big Bazaar and HPCL), a Redemption Facilitation Fee of Rs.25.00 with Service Tax is applicable.

You may also contact us through our Customer Care or write to us after logging on to the Internet Banking channel.

We thank you for giving us an opportunity to be of service to you.

Sincerely,
S.Narasimha Rao
Customer Service Officer
ICICI Bank Ltd

I hold a credit card with Icici ending with 1022 and would like to close the card as I would like to end services with you

I have made my full payment RS41900

I don't expect anything as I haven't been given anything from you guys apart from pathetic services.

Please accept my closure request with this card

I am having Fastag a/c no, 20046895, while travelling through entire Gujarat, all tollbooth, i, e, Kheda, Vasad, Bharuch, Navsari, Somnath, Keshod etc TOLL Plaza indicates INVALID TOLL, where Bharudi and Pithadia on Rajkot-Jetpur highway it is functioning. While talking to your Customer Care [protected], I was advised by the concern that, I should get down from my car and request concerned Toll Plaza to activate my TAG, Whether it is my duty? What is the meaning for such DIGITAL service of ICICI?
This is my first intimation, and within a week, if I will not get any reply from you, I will be compell to go for CONSUMER Redressal for defective serice provided by ICICI.
Shailesh Desai
Rajkot [protected]

Hi, I am holding a salary account of ICICI, New Bel Road Bangalore branch . I am using this account since 4 years. Amount of RS 660.13 have been deducted from my account with out any infomation. As my account is a zero balance account, how can you deduce minimum balance charges? SMAB chgs JAN17+Stax 86.10 Account Holder Srujana Kottapalli Account Number :[protected] Branch : New Bel road

I kindly request you to take prompt action

Dear Sir/Madam

We have submitted a conplaint to issue the FIRC from ICICI BANK. Now we have received the same from ICICI BANK. So plz arrange to remove the same query from your pending list asap.

THANKS AND BR

RAJBIR SHARMA
P.P.INTERNATIONAL
PANIPAT
[protected]

Hi,
I purchased Killer watch model no: KLM086001 from website www.killerjeans.com/icicinetbanking on Feb 7, but still i didnt received product.
I already paid money for product, please find below details from the email i recieved.
________________________

Thank you for order from www.killerjeans.com/icicinetbanking/ by using coupon code.

This is to confirm receipt of your order no. 58544

Product Name : KILLER TIMEWEAR FOR MEN

Model No : KLM086001

We are in process to execute the same.

Your Order shall be delivered within next 28 working days.

You can track your order status from the above website or www.killerjeans.com/icicinetbanking/tracking.php

For any Assistance or query you can write to us on [protected]@nixon.co.in or call on [protected].

Thanking you in anticipations.

Thanks & Regards,

Customer Support Team

____________________________________

I bought two wheeler loan from ICICI bank with LAN No LTNAN[protected] I preclosed my loan in ICICI bank Nanded
Till date I have not received any letter or NOC documents from yours side
I kindly request you look in this matter & send NOC documents in given my address..
Name-ShrinkishanRamraoJogdan,
two-wheeler details MH26 Q6917 Address-At post Chinchgvan, Tq Hadgoan Dist.Nanded -431712

Sir
I had purchased shoes but order was unsuccessful yet amount is deducted from my account, they had refunded the amount which is not reflected till now
I also had raised the request no SR[protected] regarding this matter and I m also attaching the screen shot in which they gave me .please solve this issue as soon as possible.
Thanking you.
Regards
Chetan sharma
Mobile no [protected]

More than 70000 Rs has been deducted from my ICICI bank account number[protected]. I did not do any of these transactions. Please check at the earliest otherwise I will file a legal notice/case on this fraud by ICICI. Please cheque this at the earliest As I have lot of commitments and I need the amount to be reversed to my account immediately. My mobile : +91 [protected]

Hi,
I am periyasamy and I am using ICICI Bank Debit card since last 4years years ago. One month before i used my debit card for online purchase. Two or three times a day my card was blocked. I tried customers care it's asking service request number I don't know how do get that number. Kindly help me my contact number:[protected]

Hello,

I have purchased iphone of 20990 rupees through my ICICI credit card - [protected] on march 4th 2017 on coimbatore. The amount is credited immedietly from my credit card. Due to some reasons I have cancelled the transaction on spot itself by returning thier product. Also I got void sale reciept of cancellation immedietly. They told maximum 48 hours it will refund to my account.

I have contacted customer care executive of ICICI bank on monday that is 6th march 2017. They told by end of today it will refunded, but on that day it is not refunded.

So again I called customer care on 7th march 2017. The executive told me to fax the void sale reciept with 16 digit credit card number to - [protected]. He told it will affect immedietly.

After faxing 2 hours I contacted the customer care. Now they are telling within 21 working days it will refund. Now they are convincing me to wait 21 working days.

Really it is worst service in ICICI Bank.

I am going to cancell the ICICI credit card once it is refunded.For credit from our account they will do immedietly but for refund they need 21 working days. It is to horrible.

I have purchased a one website hosting server plan from Go-daddy on 26th Dec 2016. They Give me 30 days time period to cancel that order and cash will be refund in my bank account.As per this condition i will cancel that product on 23rd Jan 2017 and they will refund my amount in bank account (ICICI bank Account) as on 27th Jan 2017. I don't have any complaint about That Merchant but after this transaction, on 10th Feb the bank will be debited same amount from my account without any reason and till date i don't have any response from bank and i don't received cash in my account.please take any action on this complaint on priority.

This incident happened yesterday when the creditcard was dispatched.
I was approached by ICICI people for credit card with some offers. Later during the confirmation call, the ICICI guy said that the offers are not there when i rechecked with them and therefore I rejected the credit card. I got multiple calls from them but every time I rejected.

Yesterday I received the credit card and that too a different one which was never told to me.
I don't want the credit card and ICICI people are not responding when i called yesterday.

My name is vishwas rai, i have a salary account in icici bank noida. I got calls many times from icici bank to make a new credit card but i always refuse to make. But in month of january i got a call from icici bank jandhewalan delhi branch representative name " mr ankit" he maked me fool and giving many delicious offers for new credit card and after his suggestion i agree to make it, i also gave him my all copy of documents with recent updated...