Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14243
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 733

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
annasara
from Jayamkondacholapuram, Tamil Nadu
Report
Copy

Regarding cash back

Address:Chennai, Tamil Nadu

Dear ICICI Team.,

This is Ananth. G who is the customer for ICICI bank since May-2015 and holding one debit card and credit card. Actually I purchased i phone 6S plus 64GB in the offer zone which is mentioned in the below link.

https://www.icicibank.com/offers/apple-iphone-cashback-offer.page#merchant-list

As per the offer i applied for 24 months EMI. But when I bought a mobile phone the merchant...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KiranMaha
from Pune, Maharashtra
Report
Copy

Deactivate One Assist Plan of ICICI Bank

Address:411038

Date of incident : 2nd Feb 2017

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: SR[protected]

Make...
Helpful
22 other people found this review helpful
22 found this helpful
17 Comments
Report
Copy
V
VinaySharma1979
from Jaipur, Rajasthan
Report
Copy

Interest Rate in Credit Card !

Dear Sir, Can you please confirm the method of interest taking by ICICI Bank on credit card. I am uploading the audio discussion with ICICI customer care and image file for your perusal, in which you will see the statement of Dec'16 and Jan'17. I am disagree the interest charges 192.96 and Service Tax 28.94 in the statement of Jan'17 below. you will see the complete description of interest amount 192.96 and 28.94 in image send by ICICI bank....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santoshv15492
from Mumbai, Maharashtra
Report
Copy

Redeem reward points on debit or credit card before it lapsed fraud

Address:400064

1st Feb 2017 15:10, I received a call from MOBILE NUMBER [protected] DELHI ICICI BANK CREDIT CARD REWARS POINT DEPARTMENT on which a lady asked me whether I use an ICICI credit card. To which I said yes. Further she told me that some credit card reward points were not used yet are you facing any problem if you not using it then it will be lapsed, I told her i was not aware abt rewards points are going to be lapsed, so she said ICICI bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ranjanabajaj
from Nagram, Uttar Pradesh
Report
Copy

Deduction of Minimum Balance Charges and clearing charges

Address:Surat, Gujarat, 302015

I had opened an account in ICICI bank in Sept 2012 and at the time of opening the a/c i had given cheque of Rs. 25000/- (Ch. No. 75988 of IOB).

When I checked my bank transactions from starting to till date I found that an amout of Rs. 449.44 had been deducted as MAB charges - Sept12 as well as clearing charges of Rs. 168.54 which is clearly unacceptable and i want the same to be refunded to my account along with interest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
navonil
Report
Copy

Debited amount without money

Address:700054

Dear sir
On31.01.2017, at16.59 hours at Bidhannagar ATM I had tried to withdraw 5000rupees but no cash transaction held. But from my original amount has been debited.pleasedo needful. My debit cards is[protected] at Which is in united bank of India. Please arrange to return the amount to bank. Your intervention issolely required in this matter
Regards
Dilip Ghosal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maarko
from Mumbai, Maharashtra
Report
Copy

Credit Card Not Received even after repeated requests

Address:Kolkata, West Bengal, 700091

I have applied for ICICI Credit card. And I received my Credit Card but the spelling of my name was totally wrong. So I raised a complaint. They contacted my and asked my details many times and told me I will receive my card shortly. But I never received it. I have contacted many times but nothing happened.
Now if this is their quality of service I don't want their credit card anymore. I have the old ICICI credit card (My name is misspelled)...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SHAH ABBAS
from New Delhi, Delhi
Report
Copy

Card delivery

Address:New Delhi, Delhi, 110092

Hello sir/madam,

i have applied for credit card in ICICI bank brand laxminagar delhi two months berfore. i tried to contact them, but unfortunately they didnt respond to any of the query.
almost two months have passed and still i have not recieved any info about that.
till date i have applied for credit card 3 times, every time i got 0 respnses from icici bank saying that query will be solved. every time they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
PAVAN OZA
from Bengaluru, Karnataka
Report
Copy

Duduction my repees

Address:Mumbai City, Maharashtra, 444708
Website:ICICI Bank

Due to smab charges icici bank deducted total 561Rs. on 13th Jan 2017
My is a salary account and how can they do this to me they said before we can maintain zero balance also, now without informing me atleast on this process they deducted, as i am thinking its a salary account and can maintain zero balance too, so as per me i don't know the process they should say me before opening the account, they said there is not restriction on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naeem786
from Srinagar, Jammu and Kashmir
Report
Copy

ICICI Bank - deduct money not refunding

Address:Mumbai City, Maharashtra

Last day at around 12.30, I was trying to transfer 20, 000/- from my ICICI bank account to my friends bank account of AXIS bank, but some how my amount got debited from my account that time it showed server error and not credited to my friends account.

So, where is my money and how will i Get it???

Please refund my amount to my bank account

Naeem Shaikh
+91 [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dr.shilendra thakur
from Agra, Uttar Pradesh
Report
Copy

Glt jankari de kr khata kholne ,subidha magne pr khata band krne ko kehna

Address:Firozabad, Uttar Pradesh, 283203

Shrimanji icici bank furzy h band kiya jaye .
Glt jankari de kr khata kholte h or logo ko subidhao k naam pr fsalete h or baad me presaan bhi krte he.
Khata bnd krne ko bola miss behve kiya.
Sikayt likhte h pr jbab bhejna inki aadt nhi h.Rbi esi banko ko ttkal prabhv se band kr de
Kyo ki mujh ko jo presaani ho rhi he uss se hajro logo ko bhi ho rhi hogi ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harshad tyagi
from Noida, Uttar Pradesh
Report
Copy

My ATM card block for online transaction

Address:New Delhi, Delhi, 11092
Website:www.icicibank.com

Hi,
My ATm card has been block for online transaction by mistak since last two mounth i try to online payment but by mistake three time put the wrong password after that showing a notification it is you ATm Card block for online transaction now try contact cutomer care there are not contat able so request you please activate my ATM card

My ATM No- [protected]
Account no[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapana Thorat
from Bengaluru, Karnataka
Report
Copy

Amount deducted from my account without my concern

Address:411057
Website:www.icicibank.com

I have been cheated by ICICI sales executive by saying that I am offered a free credit card and it has no joining and annual charges for Cognizant employees. I was given a coral credit card having a joining fee which I was unaware of. I used the credit card to make a purchase of INR 3, 129.24 at D MART (March 28, 2016; 16:02:42 hrs.). As soon I came to know that the card had annual charges I paid the bill of INR 3, 129.24 on your ICICI Bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dilip Gawade
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Credit Card bill sent to me despite NO CARD taken from the Bank

Address:Pune, Maharashtra, 411018

HI Sir,

I had applied for ICICI Credit card in Dec.16 but later due to their frequent verification calls from various representative I requested to cancel the card many times when they called me. But after few days they sent Credit card on my residential address but I refused to accept it since I requested to cancel and asked them to return it to bank. Now I am getting Credit Card bills to pay from ICICI bank which I requested...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Ð
Ðëêpãk Vérmä
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to unfreeze my salary account

Address:Ludhiana, Punjab, 141015
Website:Icici bank

Dear sir/madam
With respect I Deepak verma having a salary account in icici bank miller ganj ludhiana branch.My a/c[protected] was debit freezed by bank since two months ago. when I was working in rockman industry ludhiana in month of february 2015, then after I left that job and joined somewhere else, I didn’t have any transactions with same a/c number so after one year icici bank has call me and tell me your account freezing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumativij
from Pune, Maharashtra
Report
Copy

Money deducted from my account

Address:411057
Website:www.icicibank.com

Bank has deducted Rs 805 from my account and in details it is written " DP CHGS TILL DEC-16 ". Why this unnecessary amount have been deducted. I have not activated any special services.
When money was deducted i didn't received any email or message. This is a kind of fraud. Please refund the money or i will take some strict action against the bank....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Biswajeet123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs. 2000 Deducted by the bank

Address:Kolkata, West Bengal, 700020
Website:www.icici.bank.com

Hi Team,

ICICI bank has debited Rs. 2000 from my account on 07-Jan-2017. I went to withdraw money from SBI ELGIN ROAD KOLKATA BRANCH ATM by using my ICICI ATM. But transaction was unsuccessful by displaying an error ''sorry unable to process'' but money was debited from my account and received the notification from ICICI Bank.

Then I went HDFC bank ATM and withdraw Rs.2000.

I reported the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sooraj.H.G srj
from Thiruvananthapuram, Kerala
Report
Copy

Cannot change mob no.

Address:Thiruvananthapuram, Kerala, 695002
Website:www.infinity.icicibank.com

Dear Sir/madam,

I have an account in ICICI bank. I use Internet Banking, I want to update my new mobile number though online but I cannot find the link for Change of Mobile number in 'View/Change Contact details' section. I can only see 'Update Email Id' section. Please provide a link so that I can change my mobile number online.

Thanks & Regards,
Sooraj...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DheerajKataria
from Delhi, Delhi
Report
Copy

Fraud Transaction approval on my Debit Card

Address:New Delhi, Delhi, 110018
Website:www.icicibank.com

Hi,

My name is Dheeraj and I hold a bank account with ICICI Bank. I suddenly got a message from ICICI Bank that my account has been debited with 19, 977.00 towards IIN*I-Debit*Rel. I was shocked to see this as I was sitting in my office with my colleagues and we were working. While I tried to see what happened, I got an another message with similar details and my account was again debited with 19K+. I was shocked to see this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinnunishu
from Bengaluru, Karnataka
Report
Copy

Mab charges debited from account

Address:Bangalore, Karnataka, 560037
Website:www.consumercomplaints.in/new_complaint

Dear sir,
I'm Vandana holding ICICI savings account for past 3 years. A/c#[protected] in marra thalli Bangalore.
when i checked my balance alert through net banking I saw a charge of rupees of Rs.630 /- in the name of SMAB Chgs DEC16+Stax69.52 Date 12/1/2017
Last 4 to 5 times my money was debited for this Mab charge
Please refund my money immediately where no fault from us
Please take some action against...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy