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ICICI Bank Complaints & Reviews

3.3
Updated: Mar 18, 2026
Complaints 23775
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14308
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ICICI Bank reviews & complaints page 733

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V
Vikas Narayan (Business Development Manager, Jamshedpur)
from Dhuburi, Assam
Mar 3, 2017
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Address: East Singhbhum, Jharkhand, 831018
Website: www.jbvnl.co.in/apply/viewbill.php#

This is regarding Amount Rs 3975.79 which i was doing the payment of electricity bill of my home throgh online, dated 24Feb'17.The amount has been debited but payment failure shown and amount not paid.

I Complain to customer care, but seems not serious, Complain No is :SR[protected].

My account No:[protected].

Request to reimburse my amount.

My details:
Consumer no:SK8299
Meter No :17730
Category : DS3

Address:Srikant Chaudhary
Vijay Shankar
Sanku Sai
Mango
Jamshedpur
Pin Code:831018
Apr 12, 2017
Complaint marked as Resolved 
no responce and call from customer service.After several escalation taken up for resloution. please train your cust serv dept
ICICI Bank customer support has been notified about the posted complaint.
Mar 30, 2017
Updated by Vikas Narayan (Business Development Manager, Jamshedpur)
still not resolved
still the amount not reversed, please provide my debit amount Rs /3975.79, Compalin No: SR[protected]
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    K
    KishorShobha
    Mar 3, 2017
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    Address: 560086

    I had taken ICICI personal loan in 2016. I have lost the loan documents and details of it, every month XXXX amount is been deducted from my city bank account for the loan recovery. Could you please send me the loan details to my email id.

    Email: [protected]@gmail.com
    ICICI Bank customer support has been notified about the posted complaint.
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      C
      Chinchin Kumar
      from Dimapur, Assam
      Mar 2, 2017
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      Address: 804453

      TO,
      ICICI BANK,

      Sir,
      I have not received payment of Money multiplier bond-0399-MMB-TWO till date.

      Kindly proceed towards payment of above mentioned bond.

      My other details including bank are mention below

      Deemed Date of Allotment : 28.04.1999
      Option 2 :
      Issue Price per Bond Rs. 4, 700/-
      Face Value Rs. 50, 000/-
      Redemption Date : 28.04.2017
      Certificate No. : 7065 & 7066
      No. Of Bond : Two
      Distinct no. 8316 & 8317
      Bondholder No. 5383-845
      Name of Bond Holder : CHINCHIN KUMAR
      Bank Name: PUNJAB NATIONAL BANK
      A/c No.[protected]
      IFSC : PUNB0445800
      Apr 5, 2017
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 03, 2017
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        G
        gupta deepesh
        from Delhi, Delhi
        Mar 2, 2017
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        Address: 322201
        Website: www.icicibank.com

        Hello Sir,
        ICICI bank has deducted money(28.75)/- about 8-9 times in the name of postdec. charges,
        i am completly mentally harrased by such stupid things this not the first time i am facing, we all are educated and know the reason but why have you deducted my valuble money.
        I am loosing my trust in this fraud bank and not suggesting any single person to get an account open that i used to in past.

        refund my valuble money back.
        Name- deepesh gupta
        acc. no.[protected]
        mail id - [protected]@gmail.com
        ICICI Bank customer support has been notified about the posted complaint.
        Hello Sir,
        Still my problem has not been resolved satisfactorily, please instruct them strictly to solve it.
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          S
          Sukumaran Kizhakke Palat
          from Palghat, Kerala
          Mar 2, 2017
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          Address: Wayanad, Kerala, 673121
          Website: NA

          Bank's POS machine provided to Majestic Bakes and Supermarket
          at Kalpetta.On 26 02 2017 at 08 36pm they have charged me with
          Rs 40.00 for using my Debit Card issued by Canara Bank.Charges debited
          to my account but reason not shown.mid[protected] Batch no.000345 Invoice no.005496.Wish to know whether they executed undertaking as per RBI guidelines not to charge customer for debit card
          service charges payable by ME to Bank.
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            Sreepill
            from Mumbai, Maharashtra
            Mar 2, 2017
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            Address: Mumbai City, Maharashtra, 400095

            There are several calls coming frm different people asking for my parents names, my date of birth, pancard number n my signature for kyc purpose.They also sent a guy with a form but now they r saying he cannot come again to collect the form due to some illness.His number is [protected], Tejas goradia frm kandivli branch and has a colleague named Avni. Can u please verify if these r genuine calls n if I can give them my details.
            ICICI Bank customer support has been notified about the posted complaint.
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              Bhaskara Rao Adari
              from Bhattiprolu, Andhra Pradesh
              Mar 2, 2017
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              Address: 531023
              Website: www.icicibank.com

              Dear sir,
              I am bhaskara rao adari have taken loan of Rs.520000/-from icici bank.my loan account number was LPVPM[protected].As per bank employee verbal instructions, I agreed to pay the emi from the month of march at the interest rate of 11.29%.
              But the bank employees started calling me several times in february stating that I haven't paid emi that to at the interest rate of 11.69%.
              Is it correct way to behave with the customers.bank people have taken all the necessary documents for verification.now they were telling that I was not eligible for that interest rate as my salary was low.
              Bank people have talked very nicely until I have taken my loan.but now, nobody bothers my version.they were just asking me to pay the emi which paid on 28 February.

              Please help me
              Thanking you sir,
              Bhaskara rao A
              ICICI Bank customer support has been notified about the posted complaint.
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                N
                Neerav Patel
                from Mumbai, Maharashtra
                Mar 2, 2017
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                Address: Nagpur, Maharashtra, 440012
                Website: www.icicibank.com

                This is inform you that I was using icici credit card number [protected] limit was 20000/-
                I settled it on 8 Dec by paying 17000 and 1000 on 11 Jan 17
                The collection agent gave me settlement letter on 31 Dec on which It has been written that I have to pay the amount on or before 9 Dec 16
                When I am paying the amount on 17 Nov 16 to the collection then you he gave the settlement letter of 31 Dec 16 when I call anup prasad manager he told that I paid 1000 rs on 11 Jan so I have to settled again with the same amount
                Else he can help the for the same

                Collection agent jasbir Singh came to my place for the payment 17000/- I was unable to pay Bcoz my grandfather died on same day n I have to move out of nagpur still I paid on 17 Nov they took the amount from me by saying month end today I m facing the problem they are not helping to resolve it when I call to maker he said to pay me settlement amount again what rubbish is this I think thy don't know what is customer satisfaction
                Just because of there mistake you should I face the problem they putted lien mark in my account they spoil my credit score is can pay my car installment
                I want my case must resolve I ll not pay the amount again they think am mad that will pay the amount again kindly improve your mistake n resolve my complain else ll launch police and raise complain against them
                ICICI Bank customer support has been notified about the posted complaint.
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                  V
                  vinnunishu
                  from Bengaluru, Karnataka
                  Mar 2, 2017
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                  Address: 560037
                  Website: www.consumercomplaints.in/new_complaint/#

                  Dear sir,
                  I'm vandana holding icici savings account for past 3 years. A/c#[protected] in marrathalli bangalore.
                  Without any intimation my account has been again and again debited. I have never come across something like this on a monthly basis.
                  Please take some action against the bank, if it is not complying rbi standards / guidelines.

                  12-01-17 MABChgs-Dec16+Stax 82.21 Dr 630.27

                  22-02-17 MABchgs-jan17+stex86.22 Dr 661.01

                  Why again nd again my money was deducted for Mab charges...Plz refund my money ..Nd how to close the bank account I m not interested ur bank
                  ICICI Bank customer support has been notified about the posted complaint.
                  Mar 03, 2017
                  Updated by vinnunishu
                  still not resolved my problem
                  New WB No. from Bluedart is [protected]. Credit card still not received, but bluedart says it was delivered to some "Ganesh Icici Card Rto", not sure who this person is. Please check as i do not want any unauthorized usage of the card.
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                    D
                    Dhanashree Date
                    from Pune, Maharashtra
                    Mar 2, 2017
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                    Address: Pune, Maharashtra, 411001

                    Dear Mam,

                    I, Mrs. Dhanashree Viraj Athavale, hold a salary account[protected] in your bank at Bund Garden, Pune 411 001 branch.

                    Below email was sent to the Branch Manager on 14th Feb 2017, however I haven't received any response to the same.

                    In the meanwhile I did visit the Bund Garden Branch and have submitted a written application to re-call the money Rs. 3640/- to the bank from where the transaction was initiated.

                    The transaction details are mentioned in below email for your reference.

                    Also I understand from the branch that the account in which the money was credited is a dormant (in-active) account number[protected]. and was showing the money credited. As the account is in-active it was assured that account holder will not be able to withdraw the money.

                    I am out of town and have been trying the helpline number as well as the branch board number "66270612" to find out the status of this transaction but unfortunately no luck. The lady who did an incorrect transfer is in need of this funds.

                    Please could anybody from the branch reply to my email or atleast arrange a call to get this sorted.

                    Look forward to hear from you at the earliest.

                    Thanks for your support and patience.

                    Regards
                    Mrs. Dhanashree Viraj Athavale
                    [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
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                      A
                      aniket.solanki
                      from Mumbai, Maharashtra
                      Mar 1, 2017
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                      Address: Washim, Maharashtra, 444505

                      Some of female employees in ICICI Bank, Washim branch leaves the branch at 12 am. Is this the timing of ICICI Bank or only Washim branch employees stays till midnight. This look very awkward and feeling sorry for them. This city is not good for girls and specially after 9 pm and in person we can't even talk to them at that time. What are the timing for female employees as per Constutution? I thought 8 hours. They work 15 hours on an average. Please Solve the issue. Thank You.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        S
                        sharadn9
                        from Bengaluru, Karnataka
                        Mar 1, 2017
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                        Address: Pune, Maharashtra, 411007

                        Hi, I have Opened an online Savings Account with ICICI Bank in Pune Nagaras Road Branch. I received the Debit Card and Cheque Book through post but my Internet Banking User ID and Password was returned due to the courier company couldn't find my address. I got my Internet Banking user ID from Customer Care No. but my mobile number is not linked with internet banking. Branch People or Customer care they are diverting the solution on each other. I am chasing from last 2 months for the same and still unable to access internet Banking which is really annoying.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          F
                          farazu101
                          from Aluva, Kerala
                          Mar 1, 2017
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                          Resolved

                          My balance is shown as negative

                          Address: Ernakulam, Kerala, 682024
                          Website: www.icicibank.com

                          In my bank statement it shows rs.10000,
                          But i am not able to withdraw my money from atm or transfer online.

                          It shows available balance as -20000

                          I was planning to transfer the amount, and during that time it showed insufficient balance. And i check the site it shows
                          Available balance 10000
                          Total available balance -20000

                          I called the customer care and they said, this has...
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                          bimalkrishnadas
                          from Agra, Uttar Pradesh
                          Mar 1, 2017
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                          Address: 712232

                          Holding Certificate Nos. 313, 314, 391, 2742 all dated 28.04.1999- each having Bond Issue price Rs. 4700/- and having Face Value payable on Maturity Rs. 50000/-. Total Maturity Value Rs. 200000/- on these 4 Certificates. Maturity due date 28.04.2017. Holder name - Bimal Krishna Das jointly with Arpana Das. Would like to know the status and how to claim the maturity amount. Please revert on my E Mail ID [protected]@gmail.com.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            Naveenpm8
                            from Bengaluru, Karnataka
                            Mar 1, 2017
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                            Address: Bangalore, Karnataka, 560099

                            Dear Sir,

                            Pls share My icici credit card status

                            ICICI Application #[protected]
                            Ph:[protected]
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                              sindwani
                              from Gurgaon, Haryana
                              Mar 1, 2017
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                              Address: Mumbai City, Maharashtra, 400051

                              Certificate no-227 &228
                              Date of allotment-30.11.1999
                              Redemption date-31.10.2018
                              Issue date- 27.12.1999

                              Kindly let me know the status as there is no correspondence for the last few years.

                              B-112 Panchvati
                              F-Block Vikaspuri
                              New Delhi-110018
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                                Monibrata Bhanja
                                from Kolkata, West Bengal
                                Mar 1, 2017
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                                Address: Kolkata, West Bengal, 700144

                                Dear Customer Support Team

                                As I am Salary Account holder from last 7 years from ICICI Bank and received a FRAUD from your ICICI bank representative. I have one PL borrowed from ICICI Bank 2 years ago and you can see the same from my account and the premium payment also doing fine. Now just 4 to 5 days ago one lady called from PARK STREET Kolkata named PRIYA contact no:[protected]/[protected]/[protected]and she claiming that she is ICICI bank representative and asking me that if I interested for TOPUP or not against my existing PL. Then I ask that my existing PL interest rate more than 17% and if I borrow TOPUP against my existing PL, then interest rate will decrease or as it is or if I am borrow another new PL what should be interest rate. After that issues closes no answer from that lady and she said that I have to concern my immediate boss and then after some third party person collect all my documents like my last 3 months Payslip, Pan Card, Voter ID and One Photo and 1 Form which she mentioned that “ it is for NAME SPELLING MISTAKE against my submitted documents” like a Affidavit Form.

                                On 26th suddenly she called me back and asking for come down at Park Street office for require a Signature of mine and that time I said that I cannot go at your office because of Month Closing is going on and if it is require someone send to my office and I will do that or postpone till month end. And kindly note that in this tenure no one can tell me or ask me what is the amount going to be finalise as a LOAN AMOUNT.

                                Suddenly today 1st of March 2017 at morning I received a SMS from ICICI bank that approx of Rs. 144, 326 is Credited in my Account LPCAL[protected].

                                SO my question is that:

                                1. How it is possible that without my concern the loan amount is fixed ?
                                2. Who putting my DUPLICATE SIGNATURE on that Form which is needed for signature as without my absence how it will done?

                                I needed a earliest solution for that issue otherwise I will go through a proper channel and Social media also.

                                Kindly reverse my amount as I don’t need that much amount and already put a mail on my company HR that pls. do not added employee in ICICI Bank and whoever is already joined pls. remove it.

                                And today I putted a complain in customer care and below is the case no: SR[protected].

                                Rgds
                                Monibrata Bhanja
                                Contact: [protected]/[protected]
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  ajeet1000
                                  from Bengaluru, Karnataka
                                  Mar 1, 2017
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                                  Address: New Delhi, Delhi, 110028
                                  Website: [email protected]

                                  This is really very confusing. First I thought about the fraud but then I searched on google and found that lot of people are confused with this... In my case it is for passport renewal fees paid online at passport seva Kendra..as everyone found this term MOPSOTHCRDRCARD very confusing and uncleared why government babus are not understanding it..
                                  below are trnx detail, kindly tale me what is this???????

                                  4/02/2017 74678447036617000383065 MOPSOTHCRDRCARD MUMBA IN 20 1, 000.00
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    AakashSharma 09
                                    from Basti, Uttar Pradesh
                                    Mar 1, 2017
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                                    Address: New Delhi, Delhi, 110059
                                    Website: Icicibank

                                    Hi,
                                    Incident Date : 03/01/2017
                                    My name is Aakash Sharma. I was told that there is no monthly charges for my demat account but I could see that RS 805 has been deducted on IN[protected] dp chgs till Jan-17 though i haven't used my demat account.
                                    There was no prior notice.I haven't received any deduction message to my mobile without my consent how can you deduct the amount I need refund of money back immediately.My Account Number is[protected].
                                    REFUND THE AMOUNT asap. This is unauthorized access. This not first case, i am going to revoke my account from this fradulent bank.(ICICI)
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Saksham Keshri
                                      from Mumbai, Maharashtra
                                      Mar 1, 2017
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                                      I see Rs 1783.75 been deducted from my credit card for no reason.
                                      In desc, i see- INFINITY PAYMENT RECEIVED, THANK YOU
                                      Please contact at my phone number - [protected] for more details.
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