Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 18, 2024
Complaints 23610
Resolved
14237
Unresolved
9373
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
932
1800 228 181
748
453
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 738

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
roohani
from Morinda, Punjab
Report
Copy

IMPS fund transfer timed out, money not refunded

Address:Chandigarh, Punjab, 160101
Website:www.icicibank.com

Hi,

I did IMPS of Rs 1, 00, 000 on 13th of jan 2017 from ICICI to Kotak Mahindra.
The amount did not get credited to the Beneficiary Account neither has been refunded back to my account till date as it has been 4 working days and customer care asked me to wait for 3 working days.

I got a message that said:
"Dear Customer, IMPS Txn Ref[protected] for Rs.100, 000.00 is timed out at Beneficiary...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:603209
Website:icici

My Name:Sivasubramanian.N
Account No:[protected]
Sub:Without our knowledge 25transcation, No OTP come our register mobile, my amount depited Rs 35847 .
Dear sir/Madam,
Already 15days(04.01.17) completed this is issue happened.Near the branch no support and no action.How to possible same time 25transaction.On line transaction to be made, No OTP come our mobile.All the transaction details customer support and customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rana ashvin
from Ahmedabad, Gujarat
Report
Copy

Smab chargs

Address:Ahmedabad, Gujarat, 382225

Sir mera icici account mai sai SMAB CHRGS LAGA HAI WOH KYO laga hai woa pata nahi chalta toaa pls muje iska jawab dijiya our yaii kyou laga aur muja pata bhi nahi chala...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nehal sathish
from Bengaluru, Karnataka
Report
Copy

Procedure for Redemption

Address:Bangalore, Karnataka, 560014

Sir,
Hope you are doing well. My name is Nehal S I had purchased a money multiplier bond-0399-MMB (ICICI LIMITED) issued on 28.04.1999 for a price of 4, 700. The redemption date as stated on the bond is 28.04.2017. So I wanted to know how I could redeem my bonds( 2) before maturity date. Please do provide the requested information at the earliest.

Thank you

Regards
Nehal S
PH:[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Ghaziabad, Uttar Pradesh, 201002
Website:[email protected]

Dear Sir / Madam,

I am requesting to ICICI Bank Ltd., to kindly provide me L.O.D. & issue me Foreclosure Letter for my above mentioned Home Loan Account No.LBMRT[protected] & Top Up Loan Account No.LBMRT[protected] immediately since 14th Jan. 2017.

Till date, I haven't received any message from ICICI Bank Ltd., regarding acknowledgement of my request or any assurance.

Please help me in getting...
Helpful
10 other people found this review helpful
10 found this helpful
Write a comment
Report
Copy
R
Ramesh Chudasama
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit Card Block For 3D Secure

Address:Junagadh, Gujarat, 362720
Website:Www.icici.com

Hello Sir,

My name is RAMESH CHUDASAMA . I am using ICICI bank debit card for the past one

Year. One week before, I used my card for Online recharge and I entered 3d secure pin wrong 2 times.

I got a message saying that my card is blocked from 3D secure online recharge and asked me to contact customer.

But, When I tried to call customer care no., Every time only IVR ply on. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anamisharan Choudhary
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DP charges deducted from account

Address:411033
Website:www.icicibank.com

I have been charged the DP charges as INR 131.44 on 30th Dec 2016 and again now on 17th Jan 2017 another set of DP charges as INR 673.56 has been charged as Till NOV 2016. During acceptance of Demat account it has been asked that there will be no annual charges for the Demat account then why after 2 years they have started deducting amount.This is really not at all acceptable.This should be banned and entire amount should be refunded back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumar Duvvada
Report
Copy

NOC for four wheeler

Address:Hyderabad, Andhra Pradesh, 500016

Dear Sir,

I took Loan from ICICI Bank, I paid the loan amount, even though ICICI bank keep asking me to pay the balance amount and not giving me NOC, Then I approached High Court of Andhra Pradesh and court has given order for me not to pay anything. Even still they are not giving me NOC, please do the needful. Here my loan account number: LAHYD[protected].

Regards,
Rajesh kumar Duvvada...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunil075
from Ahmedabad, Gujarat
Report
Copy

Surcharge MCC 5541 dated 08.01.2017

My A/c No. has been debited Rs.69.83 on 17.01.2017 on account of Surcharge MCC 5541 dated 08.01.2017. What for is this surcharge?
As far as I remember, I had used my debit card for purchasing fuel on HPCL petrol pump on 8th January 2017. Our government is promoting cashless transaction and this bank named ICICI bank is charging for going cashless at Petrol Pump. Had I paid in cash to Petrol Pump, I would have purchased 1 litre more...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yatin churi
from Delhi, Delhi
Report
Copy

Credit card false offer

I have been offered a HP coral credit card by ICICI bank with loads of offers. Out of which the major offer was buy 1 get 1 free movie ticket by booking on "Bookmyshow.com". I tried to avail this offer many times but it always popup with your card is not eligible for this offer. I tried speaking with customer care officer however was informing me about n number of conditions to avail this offer which was never disclaimed during the offering....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GARVIT DANG
from Delhi, Delhi
Report
Copy

Refund Not received yet !

Address:Gurgaon, Haryana, 122001
Website:www.google.co.in/url?sa=t&source=web&rct=j&url=www.icicibank.com/Personal-Bankin

Here is the Refund Reference number (ARN) : #74332747003700200653212

I got it from amazon.in. i odered a product from amazon.in ( order id #[protected] and paid tge amount by using my pockets card. but due to some problem in the product I returned the product. Now amazon has initiated the refund in my pockets wallet on 2nd Jan 2017.

But till now I havent received my money.

The total amount...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parsa ramesh
from Noida, Uttar Pradesh
Report
Copy

Sir please close my credit card I don't wish to use now onwards

Address:New Delhi, Delhi, 110003
Website:i dont know

Sir I am holding icici visa credit card I don't wish to use my credit card now onwards so please close my credit card and I have paid due of credit card amount so please close it as soon as possible my credit card number is [protected] actually I couldn't contact customer care number it was always busy so please help me thank you very much sir...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Thanjavur, Tamil Nadu, 612001
Website:www.icicibank.com

Respected sir,
i am radha rani t.my loan details are as follows
1)NHTNJ[protected](home loan)
2)NHTNJ[protected](plot loan)
Both loans are closed 4 months before but they are not updated in cibil till now.
my other bank loans are updated in cibil within 45 days.ur bank only not sending and details to cibil.i send compilant to the cibil also.they told you are not sending any details to the cibil.
please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
namah
from Delhi, Delhi
Report
Copy

Harassment Call

Address:Mumbai City, Maharashtra

Receiving Harassment calls from[protected]. Supposedly Recovery agents of ICICI bank. They have neither any clue on the subject nor have any facts which can substantiate to any dues whatsoever. But keep on calling again & again and harassing...being called by one Ms.Supriya (her senior seems to be Mr.Wasim). And she has the audacity to call one neighbour too (they have culled out private data from somewhere). Atrocious behaviour and approach....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
himanshi1234
from Mumbai, Maharashtra
Report
Copy

Put charges for demat acc illegally

I am using icici bank salaried acc from past 3years.
I got a call from icici bank that they will not charge anything for deemat acc.
But now i have seen that they have deducted 550 rs DP charges.

In the starting also icici bank representative told me that no any amount will be deducted for this account but still they deduct it.

Kindly help me in getting this issue resolved and get my money back.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anurag112
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not reflecting in ICICI account

Address:Pune, Maharashtra, 411028
Website:www.icicibank.com

I had done my transaction through my ICICI bank debit card with flipkart on 5th January and then returned the product and flipkart initiated the refund on 9th january.
I contacted flipkart and they said they have refunded the amount of 518 with reference number: [protected].
When I contacted ICICI bank no one seems to be responding. I want my money back...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
V
Venu Ashu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received back

Website:[email protected]

My self pittal venu, iam one o[censored] r account holder, A/C:[protected], Hyderbasthi branch, secundrabad..
on 9th jan i done the shopping, in my account money had deducted Rs. 4600( debit card), but merchant didn't get it, again we swipe another card, he got what ever (icici debit card) amount, still up to now my amount refund, plz follow up refund amount, as early as possible.already we raise the complaint, no replay, they are telling...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pullakrish
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank charges without intimation

Address:Bangalore, Karnataka, 560043
Website:ICICIBANK.COM

My Account number ending with 0836 (Pulla Krishna chaitanya), which was a Salary A/C. There was a balance of 500 rupees in account till date 12th January 2017. They have debited my account with SMAB Chgs DEC16+Stax65.35 on 13 Jan, 2017, and previously as well on 17/08/2015 SMAB Chgs JUN15+Stax61.40 of 500 rupees without any intimation. Kindly look into this matter and initiate a refund process. Request to look into this matter and take necessary...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra, 400706
Website:www.icicibank.com

As we all knows that there is a new currency issue..so now the thing is that i have done the cash withdraw from Non ICICI atm and ICICI bank charged me 25 rs for each transaction ..y the hell they are charging ..icici atm is not working in my place and they dont have cash in atm also so we dont have any other option by withdrawing cash from other atm..i want my all extra money to be refund asap...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinnunishu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debited money

Address:Bangalore, Karnataka, 560037
Website:www.consumercomplaints.in/new_complaint

Dear sir,
I'm Vandana holding ICICI savings account for past 3 years. A/c#[protected] in marra thalli Bangalore.
Without any intimation my account has been again and again debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying rbi standards / guidelines.

12-01-17 MABChgs-Dec16+Stax 82.21 Dr 630.27...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy