ICICI Bank Complaints & Reviews

My debit card is not working bank is saying call customer care and when i called customer care the i.v.r is saying your card is active . please solve my problem as soon as possible .
call me [protected]

My NEFT Transaction no.[protected] dt.20/01/2017 (amount Rs.2500.00) not credited to the beneficiary account, and I have sent several mails to ICICI customer Care they are responding(good) as your complaint is registered & we'll look after it, whereas till today the Transferred amount not neither Credited to the beneficiary account not reverted back to my SB account, finally I approached the Beneficiary Bank (Corporation Bank R.S.Puram, Coimbatore), they said that their IMPS PLATFORM is not working, it is under technical up-gradation, so there is no possibility of credit to the beneficiary and they added that my Bank (ICICI) should SEND A LETTER to the Beneficiary bank (Corporation Bank R.S.Puram, Coimbatore) based on that only they can revert back the amount (Rs.2500.00), I am really annoyed with this transaction, both the banks are creating more troubles/complication to me, it is my hard earned money how can I get back this somebody has to extend their support & get back my HARD EARNED MONEY to my account

Hi, I am holding a salary account of ICICI. I am using this account since 2 year. Amount of RS 678.75 have been deducted from my account with out any infomation. As my account is a zero balance account, how can you deduce minimum balance charges? SMAB Chgs DEC16+Stax88.53
Account Holder : SAGAR DHANGE
Account Number :[protected]
Branch : Mumbai Chembur,
I kindly request you to take prompt action. Thanks and regards, Sagar.

I am an ICICI customer for the last 11 years and I moved to the US, I cannot access my online banking because i cannot access my online account without the OTP number, my india mobile number is updated in ICICI is no longer exists. I need to update my US mobile number, but i cannot do this online and talking to customer care has not helped at all.I tried calling so many time, but no help. Its depressing to see that customers at international locations were not thought of when implementing OTP. Please somebody help me to get my US phone number updated or suggest a way to go about getting it updated.

Hi,
Please some one help me to get my money back which got stolen from my credit card.o n 26 th dec 2016 01:33 pm to referening MOPS-SBC-CR-CARD-O this number..!!I tried to talk ICICI CREDIT CARD department..they don't even willing to raise .. complain about it..!!

I fight with them still..no response..!!from them..!!

Regards
Manisha

Respected sir/madam,
I am having an salary account in icici bank[protected] rudrapur uttarakhand. Now i am living in bangalore & change my job. My account has been debited some mab chgs without notifying me by sms or mail. When i gone to deposit money only then i see this. My account deduction are

17/11/16 smab chgs 126.68
17/12/16 smab chgs 354.68
30/12/16 c[protected].00
13/01/17 smab chgs 368.20

I request you to plz see this & kindly revert my money only then i can deposit money in this account otherwise i am thinking to close that account.
With worm regards a/c[protected]
Kuldeep rajput rudrapur branch
[protected] uttarakhand

Rs. 5034 got deducted today from my Bank account.

The transaction reference (ICI7878265).

Bank account number:[protected]

Transaction date time: 05 FEB 2017 / 8:11 AM morning

I tried calling ICICI but they are not responding.

Kindly arrange a call back from them and refund my money.

I don't know why this happened. Please arrange call back as soon as possible.

Thank you consumer complains.

Thanks,

Verma R

Hi,

I have a salary account with ICICI, yesterday i visited icici and Axis bank atm both of them was out of service and declined transaction. When i got home, I noticed Rs. 27.15 was deducted from my account under ATMDEC CHG/12-12-16/5465+ST+ST and Transaction ID being SB498800 . Please get this reverted as soon as possible. If this does not get reverted, I am going to withdraw and close my account with this bank. I have got enough of this ICICI (Our Policy) .

Few months back, I cancelled my credit card because of their lackluster attitude.

Do Contact on [protected]
Aakash Sharma

I purchased an travelling product from my Credit card No. [protected] on 10/12/2016 at 13:48:38 and then canceled that transaction around 5 pm due to train delay. Rs.29000 got deducted from my account immediately, but no refund of void payment has been made till now!!!

I have been waiting for months! Please return my credit value as soon as possible.Thank you.

Icici bank - charged 5.75% surcharge on fuel of value 200rs.
I received my statement from bank of my a/c_ (0225*6811 name-siddharth bhatia) on 31st of jan.
I found one entry of 11.5rs on my statement, i called customer care no. And enquired them about the entry they responded that sir you have made petrol purchase from your debit card of rs 200 on dated 17th jan for which 11.5rs is surcharge u have to pay.

I was shocked by this statement of bank representative. Petrol of rs 100 cost me 105.75, modi ji say use digital payment but icici bank says use cash or else we will make charges.
My trust toward these private bank has loosed by this seen.

Please respond to my this issue or else i have to file a case.

Feel free to contact any time...

Thankyou!

Regards
Siddharth bhatia
Mb. - [protected]

I was trying to contact customer care but not able to reach any executive to explain my problem.. As I was working with Swan solutions and Services and now i resigned from that company and joined Lauren Info tech Ltd. so i want to remove my old mail id which is currently registered(himad.[protected]@swansol.net). now i want to register my Mail id which is [protected]@gmail.com. this mail id also regitered with my bank account so i want to change...

Dear Concerned,

From last one month onwards every time i withdraw the money the next day or same day the withdrawl of money is happening as NFS/CASH WD as the transaction name without my knowledge.
It is been happening so many times.
Every time random amount is been withdraw.
Could you please let me know why the money is been withdrawed without my knowledge. Please see the my attached bank statements.

First of all, with whose permission has my card been blocked ?

I called up the customer care to check for the charges, incase I want to get a new card. But, I NEVER asked the first rep of yours to BLOCK my card. I kept of telling him not to block my card.

This is truly unprofessional & insane and I am very much disappointed with the service. When I called for the second time, the rep Umesh could not help me out from the beginning to the end of the call and just gave me a request number SR[protected].

Now, I need my same card to unblocked or a New one with Express Delivery, without paying any charges, since it was not my fault. Your rep blocked it with no reason.

Should you need to contact me, call me at +91-[protected].

Snap shot of email received from credit_cards is attached.

I have placed a request to close my account for closure of the demat
account on 07/03/2015 but due to utter negligence on your part
the demat account was not closed then. Since the account was not
closed on 07/03/2015, demat charges ofRs 570 got deducted on 31/07/2015.
I had re-applied for closure of my demat account on 02/05/2016 and the account was closed on 03/05/2016.Why was the demat account not closed on 07/03/2015? Why were the demat charges deducted on 31/07/2015? Since this is sheer negligence on your part, the demat charges of Rs 570 should be reversed to my savings bank account without any further delay.

I have the receipt of both the first and the second closure.
I have been pursuing the case for a long time but without much response.I want this to be sorted out now.
e mail: [protected]@gmail.com

I widrol Rs. 1900 & RS. 6500 from Grasim industry ATM opposite ABPS school . I received 100 RS. Notes in damage & fix by cello tape & gum.

My Debit credit card is blocked due to enter incorrect password I m a new user I don't know about this my Debit card no is [protected] my register mobile no is [protected] plzz unblock my card as soon as possible plzzz

Hi,

I am very disappointed with the last call I had with ICICI Bank Call centre executive which started at around 4:35 p.m. on 3rd Feb, Friday, She however did not bother to understand my issue & ignored whatever I was telling. SHE PUT ME ON HOLD FOR 30 MINS & did not bother to comeback. This is the worst & most pathetic customer service I have ever Received in my Life, Her name as informed by (Shrutika) the last call which I made to enquire on the Name is Manisha.
Manisha had received my call & gave the worst customer service.
My issue was very simple: I had asked that my Credit card is linked to which Acc No.

My details are as follows
Name: Shisht Jaiswal
Email:[protected]@alcorsearchpath.com

RE:'ICICICARE=[protected]' ICICI BANK LTD
Finance
Sheetal Jadhav Jan 24 at 9:43 PM
To
dipsinh sawant
Message body
Dear Mr. Sawant,

We refer to our e-mail dated January 18, 2017.

We wish to inform you that all the property documents (including the share certificate) are mortgaged for the Loan Accounts LBMU XXXX XXXX 7380 and LBMU XXXX XXXX 4689.

We understand that your Loan Account LBMU XXXX XXXX 7380 is closed. However, as it is linked with your active Loan Account LBMU XXXX XXXX 4689, all the property documents will get released post closure of Loan Account LBMU XXXX XXXX 4689.

We hope the above details clarify the query to your satisfaction.

We look forward to your co-operation.

Sincerely,

Sheetal Jadhav
Senior Management Desk

NEVER SHARE your OTP, CVV, URN, User ID, password with anyone, even if the caller claims to be from ICICI Bank, Bank employees will never ask you for these details. Please safeguard these account details as sharing it can lead to unauthorised access to your account.

CONFIDENTIALITY INFORMATION AND DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

From: dipsinh sawant [mailto:[protected]@yahoo.com]
Sent: Tuesday, January 17, 2017 3:02 PM
To: SENIOR MANAGEMENT DESK /RCSG/IBANK/BKC
Cc: Chanda Kochhar /CORP/IBANK/BKC
Subject: Re: 'ICICICARE=[protected]' FW: 0007RaC3TAQH3P8S:Re Re Re Re Request for submitted documents for TOP UP Loan.

Dear Sir,

You already have my original property registration papers, Then why should you need my society share certificate. Please clarify me..??


Please do the needful, Hence your co operation will be highly appreciated.

Regards,

Dipsinh Sawant


From: Ravi Tiwari-Emails Loans-Mum
To: dipsinh sawant
Sent: Monday, January 16, 2017 7:06 PM
Subject: RE:'ICICICARE=[protected]' FW: 0007RaC3TAQH3P8S:Re Re Re Re Request for submitted documents for TOP UP Loan.

Dear Mr. Sawant,

We refer to your e-mail dated January 12, 2017.

At the outset, we sincerely apologise for the inconvenience caused to you.

We would like to inform you that Home Loan LBMUMXXXXXXXX380 is linked with LBMUMXXXXXXXX689 which is still active in our records.

Property documents (original society share certificate) will get released post closure of your existing Home Loan LBMUMXXXXXXXX689.
We look forward to a long term and mutually beneficial relationship with you and solicit your co-operation in strengthening the same.

Sincerely,

Ravi Tiwari
Senior Management Desk

NEVER SHARE your OTP, CVV, URN, User ID, password with anyone, even if the caller claims to be from ICICI Bank, Bank employees will never ask you for these details. Please safeguard these account details as sharing it can lead to unauthorized access to your account.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

From: dipsinh sawant [mailto:[protected]@yahoo.com]
Sent: 12 January 2017 09:37
To: CUSTOMER CARE /CSPB/IBANK/THN
Cc: Chanda Kochhar /CORP/IBANK/BKC
Subject: Re: 0007RaC3TAQH3P8S:Re Re Re Re Request for submitted documents for TOP UP Loan.

Dear Sir/Madam,

FYI & A.

Why should I waste my valuable time to visit your nearest branch.
Simply courier it me just like NOC certificate.
Its as simple as that.

Please do the needful, Hence your co operation will be highly appreciated.


Regards,

Dipsinh Sawant

From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Tuesday, January 10, 2017 9:25 AM
Subject: Re: 0007RaC3TAQH3P8S:Re Re Re Re Request for submitted documents for TOP UP Loan.

Dear Sir,

Please accept our sincere apologies for the inordinate delay reply to your query.

With reference to your e-mail, we request you to visit any nearest ICICI loan servicing branch and speak with the branch officials for further assistance.

We request you to look for the nearest ICICI Bank Loan Servicing Branch in our website: www.icicibank.com Find ATM/Branch.
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Saikiran
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

On 1/5/2017 4:31 PM, Dipsinh Sawant wrote:
Dear Sir,

I am simply asking for for my documents.
eg. share certificate of my room etc.

The loan is over then why you are not able to give it back to me???
I just can't understant, why should I visit to your nearest branch??
I don't have any other work than this??? Why should I wasted my money and my valuable time to visiting your branches for such silly things??
You should know your responsibility.
Please return my original documents as soon as possible as loan is closed.
Just giving loan closer letter than does not means your responsibility is over.

Please do the needful, hence your co operation will be highly appreciated.

Regards,

Dipsinh Sawant


[protected]--
From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Thursday, December 15, 2016 11:12 AM
Subject: Re: 0007RaC3TAQH3P8S:Re Re Re Request for submitted documents for TOP UP Loan.


Dear Mr. Sawant,
We understand your concern.
We have tried calling you on your mobile number XXXXXX2746 dated December 15, 2016 at 11:07 a.m. However, we were unable to reach you.
With reference to your email, we required to kindly conform the documents which has been submitted by you in original which will help us to assist you further.
As per your confirmation in earlier mail, we have update the new email id [protected]@yahoo.com in the loan account.

Further, you may also call our Customer Care (8:00 a.m. to 8:00 p.m.) with your STD code followed by 33667777.

Alternatively, we request you to visit the ICICI Bank branch for further assistance.

We request you to look for the nearest ICICI Bank Loan Servicing Branch in our website: www.icicibank.com Find ATM/Branch.

We look forward to more opportunities to be of service to you.
Sincerely,

Ankit Shah
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.


On 12/13/2016 3:08 PM, Dipsinh Sawant wrote:
Dear Sir,

I am not asking about the property papers. I am asking the the documents which I processed for the same loan. As loan is closed then its your duty to give it back the submitted documents.

What kind of problem you have the return the documents. Loan is over then concern is over. Please give it back my original documents which you have taken for loan processing and its your duty.

Otherwise I Have to apply some other menthod through consumer court.

Please do the needful, Hence your co operation will be highly appreciated.

Regards,

Dipsinh Sawant


[protected]--
From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Sunday, December 11, 2016 10:26 AM
Subject: Re: 0007RaC3TAQH3P8S:Re Re Request for submitted documents for TOP UP Loan.


Dear Mr. Sawant,
We understand your concern.
With reference to your e-mail, we like to inform NO OBJECTION CERTIFICATE has been sent to your communication address through Blue Dart Courier with Airway Bill Number [protected] dated October 28, 2016.
We like to inform you that the original property documents will be handover to you post closure of your top up loan.
Further assistance. You may also call our Customer Care (8:00 a.m. to 8:00 p.m.) with your STD code followed by 33667777.
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Saikiran
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.


On 12/10/2016 2:37 PM, Dipsinh Sawant wrote:
Dear Sir,

Already mentioned my mail id for your reference.
i.e

[protected]@yahoo.com
OR
dipsinh.[protected]@gmail.com
OR
dipsinh.[protected]@essar.com

Anyone from the above ids. please use my personnel mail id.

Regards,

Dipsinh Sawant


[protected]--
From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Wednesday, December 7, 2016 9:47 AM
Subject: Re: 0007RaC3TAQH3P8S:Re Request for submitted documents for TOP UP Loan.


Dear Mr. Sawant,
We understand your concern.
With reference to your e-mail, we request you to conform your mail id to enable us to register your mail id towards your loan account.
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Saikiran
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.


On 12/6/2016 2:53 PM, Dipsinh Sawant wrote:
Dear Sir,
With reference to your email, Please find the below details for your consideration.

Conform your email id to update: [protected]@yahoo.com
Date of Birth: 04/05/1978
Equated Monthly Installment: Rs, 1984
Loan Amount: Rs. 1, 50, 000


Please surrender my original documents which I have given while applying for the loan.

Regards,

Dipsinh Sawant


[protected]--
From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Tuesday, November 29, 2016 6:06 PM
Subject: Re: 0007RaC3TAQH3P8S:Request for submitted documents for TOP UP Loan.


Dear Sir,
We regret for the inconvenience caused to you.
With reference to your email, we request you please write back us with register EMAIL ID.

We request you to provide us the below mentioned details to further assistance.

Conform your email id to update
Date of Birth
Equated Monthly Installment
Loan Amount
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Srinivas D
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

On 11/29/2016 3:18 PM, Dipsinh Sawant wrote:
Dear Sir/Madam,

As I have closed my Top Up loan A/c No. LBMUM[protected].

Please return back my necessary original documents which is submitted by me for the processing of the same loan.


Please do the needful, hence your co operation will be highly appreciated.


Thanking you,

Regards,

Dipsinh Sawant

Gental Reminder 1

dipsinh sawant 03/30/15 at 11:48 AM
To
pusha.[protected]@icicibank.com
CC
chanda.[protected]@icicibank.com irpc.[protected]@gmail.com
Message body
Dear Madam,

As per below mentioned mail, you are supposed to clerify me before 25 march 2015.

Since you are not contacted me in any manner.
This is reminder for you. If anything happens wrong with Brand ICICI I am not responsible for the same.

Thanks & Regards,
Dipsinh Sawant
[protected]
Sent from Yahoo Mail on Android
From:"dipsinh sawant"
Date:Thu, 19 Mar, 2015 at 3:55 PM
Subject:Re: 'ICICICARE=[protected]'ICICIBANKLTD.

Dear Madam,

Please reply me with valid reason, otherwise I am going to lodge a complaint against ICICI Bank in consumer Court.

I do not need a lawyer to justify me.

Regards,

Dipsinh Sawant

From: Pushpa Yadav
To: dipsinh sawant
Sent: Thursday, March 19, 2015 2:28 PM
Subject: RE:'ICICICARE=[protected]'ICICIBANKLTD.

Dear Mr. Sawant,

We refer to your e-mail dated March 18, 2015 addressed to Ms. Chanda Kochhar.

At the outset, we regret the inconvenience caused to you.

We are looking into the concerns raised by you and we will respond to you by 21:00 hrs. of March 25, 2015.

We look forward to your co-operation.

Sincerely,

Pushpa Yadav
Senior Management Desk

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

From: dipsinh sawant [mailto:[protected]@yahoo.com]
Sent: Wednesday, March 18, 2015 10:48 AM
To: SENIOR MANAGEMENT DESK /RCSG/IBANK/BKC
Cc: Chanda Kochhar /CORP/IBANK/BKC; icrpc.[protected]@gmail.com; raghuram.[protected]@rbi.org.in
Subject: Re: 'ICICICARE=[protected]'ICICIBANKLTD.

Dear Sir/Madam,

I need a honest reply for below mentioned communication.

From: Dipsinh Sawant (dipsinh.[protected]@ril.com)
Date: Monday, December 17, 2007 07:31 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: Reply to Ref.No.REC/LB/LIEN0708/42 Letter.

Dear Sir,

I have received a letter on 15 Dec 2007 for above mentioned subject duly signed by Mr.Santosh Nayak (Collections Manager) dated 7 Dec 2007.That letter he mentioned that Bank has blocked Rs5250.79 from my salary account in respect to unpaid outstanding of my old "ICICI BANK CREDIT CARD" i.e.[protected] .

Bank issued this credit card to me in 2003 that time your executive told me that it’s free for first year and if you want to continue 750 Rs. Annual fee. If you want to close it after one year you can close it.

I made a shopping of “X” amount (don’t know exact amount) on that card but I have not received physical statement of that month so that I missed the payment due date. Next month I received statement that contains “X” amount + late charges + interest + service tax etc and made that small amount to big amount. Then I called to customer care and spoke to an executive regarding this matter that time he was not responded to my request and say sorry to help me and gave the advice of payment of that big amount. Then I just stopped further payments. (Please kindly check my previous re-payment details on that card before this incidence)

Next month one of bank recovery officer contact me at my office phone and told me to make that payment otherwise bank will take legal action against you. That time I told that officer please reverse the unnecessary charges, I will pay that “X” amount only, otherwise you are free to take any kind of legal action.

Since 2-3 years passed away in those year bank not contacted to me in any manner regarding above mentioned issue and I just forgot that matter. Suddenly I received above mentioned letter. I have ICICI HOME LOAN customer since June 2004 my A/c No. is LBMUM[protected] and you have all my re-payment details, salary account since Dec.2006 A/c No.[protected] also having Demat A/c with ICICIC BANK, as I fill a proud customer of ICICI BANK. So that means bank is having all my contact details. So why bank do the such thing without contacting to me.

Why should I suffer for your mistake? If you have any queries regarding above mentioned issue please contact to me on my cell No. [protected] otherwise send your executive to my residence.

Within seven days if bank doesn’t contacted me, I will consider that bank is ignoring my request and take necessary action against bank in consumer court and I will not responsible for further inconvenience .

Yours Truly,

Dipsinh Sawant.
Mob: [protected]


From: Pushpa Yadav
To: "[protected]@yahoo.com"
Sent: Tuesday, March 17, 2015 8:15 PM
Subject: RE:'ICICICARE=[protected]'ICICIBANKLTD.

Dear Mr. Sawant,

We refer to your e-mail dated March 11, 2015 addressed to Ms. Chanda Kochhar.

We wish to inform you that your Credit Card 4864 XXXX XXXX 7003 is permanently deactivated and there is no outstanding due on the card as on March 17, 2015.

As per your requirement, we have arranged to sent no due letter on your registered e-mail ID in our records.

We wish to inform you that you will receive it on or before March 20, 2015.

We thank you for your patience and co-operation extended in resolving this matter.

Sincerely,

Pushpa Yadav
Senior Management Desk

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

From: dipsinh sawant [mailto:[protected]@yahoo.com]
Sent: Wednesday, March 11, 2015 12:43 PM
To: Chanda Kochhar /CORP/IBANK/BKC
Cc: icrpc.[protected]@gmail.com; raghuram.[protected]@rbi.org.in
Subject: Fw: Fwd: 'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.

Dear Sir/Madam,


FYIA,


Please do the needfully, hence your co-operation will be highly appreciated.


Regards,
Dipsinh Sawant


----- Forwarded Message -----
From: dipsinh sawant
To: "[protected]@expressindia.com" ; "girish.[protected]@expressindia.com" ; "[protected]@loksatta.com" ; "[protected]@economictimes.com" ; "[protected]@expressindia.com" ; "[protected]@thehindu.co.in" ; "[protected]@hindustantimes.com" ; "[protected]@india-today.com" ; "[protected]@indiaworld.co.in" ; "[protected]@newsindia-times.com" ; "[protected]@bbc.com" ; "[protected]@aajtak.com" ; "[protected]@zeenews.com"
Sent: Monday, March 9, 2015 8:05 PM
Subject: Fw: Fwd: 'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.


Regards,

Dipsinh Sawant

----- Forwarded Message -----
From: Dipsinh Sawant
To: dee
Sent: Friday, April 18, 2008 11:18 AM
Subject: Fwd: 'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.

Thanks & Regards,

Dipsinh Sawant | Reliance Industries Ltd. | Navi Mumbai.
EPC Group | Piping Dept.
Off:[protected]

"A Journey of thousand miles must begin with a single step"

----- Forwarded Message -----
From: "Dipsinh Sawant"
To: [protected]@rbi.org.in
Cc: "Customer Care"
Sent: Saturday, March 8, 2008 11:15:34 AM (GMT+0530) Asia/Calcutta
Subject: Re: 'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Sir,

I have received a letter on 15 Dec 2007 for above mentioned subject duly signed by Mr.Santosh Nayak (Collections Manager) dated 7 Dec 2007.That letter he mentioned that Bank has blocked Rs5250.79 from my salary account in respect to unpaid outstanding of my old "ICICI BANK CREDIT CARD" i.e.[protected] .

Bank issued this credit card to me in 2003 that time bank executive told me that it’s free for first year and if you want to continue 750 Rs. Annual fee. If you want to close it after one year you can close it.

I made a shopping of “X” amount (not more than 2000 Rs.) on that card but I have not received physical statement of that month so that I missed the payment due date. Next month I received statement that contains “X” amount + late charges + interest + service tax etc and made that small amount to big amount. Then I called to customer care and spoke to an executive regarding this matter that time he was not responded to my request and say sorry to help me and gave the advice of payment of that big amount. Then I just stopped further payments. (Please kindly check my previous re-payment details on that card before this incidence)

Next month one of bank recovery officer contact me at my office phone no. and told me to make that payment otherwise bank will take legal action against you. That time I told that officer please reverse the unnecessary charges, I will pay that “X” amount only, otherwise you are free to take any kind of legal action.

Since 2-3 years passed away in those year bank not contacted to me in any manner regarding above mentioned issue and I just forgot that matter. Suddenly I received above mentioned letter. I have ICICI HOME LOAN customer since June 2004 my A/c No. is LBMUM[protected] and bank have all my re-payment details, salary account since Dec.2006 A/c No.[protected] also having Demat A/c with ICICIC BANK, as I fill a proud customer of ICICI BANK. So that means bank is having all my contact details. So why bank do the such thing without contacting to me.

Why should I suffer for bank mistake?

Bank has recoverd 4800.10 Rs from my salary account on 27 Dec.2007, But still bank has fail to send me zero balance statement...please help me out from this situaction.

Note:-------Please read attached brief mail histry of my communication with bank.


Yours Truly,
Dipsinh Sawant.
Mob: [protected]

----- Original Message -----
From: "Customer Care"
To: "Dipsinh Sawant"
Sent: Wednesday, January 30, 2008 4:58:19 PM (GMT+0530) Asia/Calcutta
Subject: RE:'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr. Sawant,

On the basis of the telephonic conversation, the credit card account 4864xxxxx7003 balance has been zeroised.

We request you to verify the following details as the reversal.

28/12/2007
ICICI BANK COLLECTION PAYMENT

4800.10CR
14/01/2008
INTEREST CHARGE REVERSAL

51.11CR
14/01/2008
LATE-PAYMENT-CHARGE REVER

350.00CR
14/01/2008
Service tax reversal

6.32CR
14/01/2008
Service tax reversal

43.26CR

Sincerely,

P.Srinivas Patro
Customer Service Officer
ICICI Bank Limited

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our web site http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."


-----Original Message-----
From: Dipsinh Sawant (dipsinh.[protected]@ril.com)
Date: Tuesday, January 29, 2008 11:09 AM
To: Customer Care ([protected]@ICICIBANK.COM)
Subject: Reminder Notice 5 Re: Reply toRef.No.REC/LB/LIEN0708/42 Letter.

Dear Sir,
As you provided Service Request SR51932145 on 14 Jan 2008 but today is 29 Jan 2008 still my request has been not processed and still i have not received zero balance statement of my credit card account.In what manner you are providing banking services, I am just getting frustrested.As bank has recored his money then what is the problem to send me a zero balance statement??????
Once again thank you very much for your poor and chief level banking service.

Yours Truly,
Dipsinh Sawant.
Mob: [protected]


----- Original Message -----
From: "Customer Care"
To: "Dipsinh Sawant"
Sent: Monday, January 14, 2008 2:45:15 PM (GMT+0530) Asia/Calcutta
Subject: RE:'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr. Sawant,

We express concern on your dissatisfaction. Every effort is being made to ensure that such an instance does not recur.
We have registered a request to nullify your credit card account with Service Request SR51932145.

It will take another 2 days to process your request.

You will receive an alert on your mobile or e-mail ID regarding the status of your request.
Sincerely,

M Ranjan
Customer Service Officer
ICICI Bank Limited

If you have changed your mailing address or your telephone number(s), please obtain the Address Change Request Form from our web site
http://www.icicibank.com/pfsuser/channels/anywhere.htm or from any ICICI Bank branch or ATM.

CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.


-----Original Message-----
From: Dipsinh Sawant (dipsinh.[protected]@ril.com)
Date: Saturday, January 12, 2008 03:09 PM
To: Customer Care ([protected]@icicibank.com)
Subject: Reminder Notice 4 Re: Reply toRef.No.REC/LB/LIEN0708/42 Letter.

Dear Sir,
As you request to clear remaining outstanding of Rs.450.69 on my credit card account, Already you have taken Rs.4, 800.10 without my permission then recover Rs.450.69 also the same way as early as possible. I dont know for that Rs.450.69 you will charged another heavy interests and make it that big amount what already you had done in past in my case, So i dont want to take any risk this time.Recover that amount as early as posible and send me a zero balace statement.As i think bank has got his money then you must have to send me zero balance statement for the same.
As you show the smartness to recover that amount without having a few words with me show the same smartness to send me zero balance statement.
Once again thank you very much for your poor and chief level banking service.

Yours Truly,

Dipsinh Sawant.
Mob: [protected]

----- Original Message -----
From: "Customer Care"
To: "Dipsinh Sawant"
Sent: Wednesday, January 9, 2008 8:48:33 PM (GMT+0530) Asia/Calcutta
Subject: RE:'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr. Sawant,

We confirm that we have received the collection payment for Rs.4, 800.10 (Rupees Four Thousand Eight Hundred and Ten Paise only) on December 28, 2007 towards your ICICI Bank Credit Card Account.

Credit for the collection payment will be reflecting in your subsequent month statement.

We request you to clear remaining outstanding of Rs.450.69 on your credit card account at your earliest convenience.

We regret the inconvenience caused to you.

For any further clarification, please contact us using the "Email Us" option on our website www.icicibank.com.

Sincerely,

Narayana Merugu
Customer Service Officer
ICICI Bank Ltd

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

-----Original Message-----
From: Dipsinh Sawant (dipsinh.[protected]@ril.com)
Date: Tuesday, January 08, 2008 04:14 PM
To: Customer Care ([protected]@icicibank.com)
Subject: Reminder Notice 3 Re: Reply toRef.No.REC/LB/LIEN0708/42 Letter.

Dear Sir,
As bank has recoverd Rs.4800.10 on 27th Dec.2007 from my salary account. But unfortunately since almost 2 weeks passed away but I
have not received any receipt for that payment made by my account. I am just getting confused which type banking service you are providing to
customers in this 24x7, 365 days anywhere banking culture.
Please kindly arrange payment receipt for that payment of my account as early as possible and stop these nonsense things.

Thanks & Regards,

Dipsinh Sawant | Reliance Industries Ltd. | Navi Mumbai.
EPC Group | Piping Dept.
Off:[protected] | Mob: [protected]

----- Original Message -----
From: "Customer Care"
To: "Dipsinh Sawant"
Sent: Sunday, December 30, 2007 12:35:43 PM (GMT+0530) Asia/Calcutta
Subject: RE:'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr. Sawant,

Amount outstanding on your credit card account is accrued due to non-payment of your credit card dues as per statement.

We request you to make payment towards amount outstanding as per statement to avoid any further charges in your subsequent statement.

Due to non receipt of payments as per the statement has lead to permanently deactivation of credit card account.

Due to this reason ICICI Bank has an authorization to debit your savings account if there is any amount outstanding on your credit card account which is unpaid.

We request you to clear remaining outstanding of Rs.450.69 on your credit card account at your earliest convenience to avoid any further debits from your savings account.

For quicker resolution of your query, please write to us through the "Email us" option at www.icicibank.com.

Sincerely,

V.Saritha
Customer Service Officer
ICICI Bank Limited.

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

-----Original Message-----
From: Dipsinh Sawant (dipsinh.[protected]@ril.com)
Date: Friday, December 28, 2007 06:39 PM
To: Customer Care ([protected]@icicibank.com)
Subject: Reminder Notice 2 Re: Reply toRef.No.REC/LB/LIEN0708/42 Letter.


Dear Sir,

As I have received your mail regarding above mentioned subject dated 23 Dec 2007.In that mail you have mentioned Service Request SR49242767 regarding credit card settlement. But yesterday I just withdrawal 500 Rs for some personal reason that time it shows Available balance Rs. 4800.10. But today I checked the balance of my account it shows Rs 0.00 and Rs 4800.10 deducted from my account without giving any intimation to me. Is it a good thing since I am communicating with bank since last 10 days regarding this issue and bank just want to ignore my request. So I am thinking to take serious action against bank. While making new customers you are calling lots of people lots of times but bank don’t want to make a call to retain existing customer with providing wrong contact Nos.(Mr.Udgeeth Trivedi[protected] / 3635, Francis rozerio[protected] you just trying to fed up me.
I am very unhappy with the way you are doing the banking and now I want to take some serious action regarding this issue in consumer court and I will not responsible for further inconvenience .

Yours Truly,

Dipsinh Sawant.
Mob: [protected]
----- Original Message -----
From: "Customer Care"
To: "Dipsinh Sawant"
Sent: Sunday, December 23, 2007 1:33:44 PM (GMT+0530) Asia/Calcutta
Subject: RE:'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr.Sawant,

We have initiated Service Request SR49242767 regarding credit card settlement.

The status will be informed to you in 7 working days on your mobile or through mail.

Sincerely,

Indrasena Reddy
Customer Service Officer
ICICI Bank Limited

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.

CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

-----Original Message-----
From: Dipsinh Sawant (dipsinh.[protected]@ril.com)
Date: Saturday, December 22, 2007 01:00 PM
To: Customer Care ([protected]@ICICIBANK.COM)
Subject: Reminder Notice.Re: Reply toRef.No.REC/LB/LIEN0708/42 Letter.

Dear Mr. Ravi Kumar,
I recieved your mail on 18th of Dec.2007 regarding to talk with Mr.Udgeeth Trivedi[protected] / 3635, Francis rozerio[protected]. Are you really serious about to help the customer, Because since last 3 days i am dialing above mentioned phone nos. in normal working hrs.but all the 3 Nos.just ringing noone is lifting the phones.As i think either you are misguiding me or you wants to fed up me.You have to provide the right nos. otherwise tell your executive to conatct me on my cell no. i.e.[protected] as early as possible.I am very unhappy with the way you are doing the banking.
Yours Truly,

Dipsinh Sawant.
Mob: [protected]
----- Original Message -----
From: "Dipsinh Sawant"
To: "Customer Care"
Sent: Friday, December 21, 2007 3:34:25 PM (GMT+0530) Asia/Calcutta
Subject: Re: 'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr. Ravi Kumar,
I recieved your mail on 18th of Dec.2007 regarding to talk with Mr.Udgeeth Trivedi[protected] / 3635, Francis rozerio[protected]. Are you really serious about to help the customer, Because since last 3 days i am dialing above mentioned phone nos. in normal working hrs.but all the 3 Nos.just ringing noone is lifting the phones.As i think either you are misguiding me or you wants to fed up me.You have to provide the right nos. otherwise tell your executive to conatct me on my cell no. i.e.[protected] as early as possible.I am very unhappy with the way you are doing the banking.

Yours Truly,

Dipsinh Sawant.
Mob: [protected]

----- Original Message -----
From: "Customer Care"
To: "Dipsinh Sawant"
Sent: Tuesday, December 18, 2007 12:45:06 AM (GMT+0530) Asia/Calcutta
Subject: RE:'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr. Sawant,

We inform that your credit card account is permanently de-activated due to non-receipt of the amount outstanding.

The total amount outstanding as on December 16. 2007 is Rs.5, 250.79.

Due to non-payment of the credit card outstanding, your ICICI Bank savings account was blocked.

We request the you to pay the amount outstanding at the earliest to avoid further charges on your credit card account.

Further, you may contact on below address for the settlement on your Credit Card dues:

This message has been truncatedShow Full Message

I am an ex-employee of ICICI Bank. My employee code was 313200. I resigned and completed my services at ICICI bank on 21Jan2016. Still, now I have not received any experience or relieving letter from ICICI Bank. I have raised a service request from alumni site my sr is[protected]. It has been very traumatizing because I am unable to apply elsewhere because of this unavailability of experience letter.
Kindly help me out

Thanks
Rakesh Yadav
[protected]