ICICI Bank Complaints & Reviews

My Debit credit card is blocked due to enter incorrect password I m a new user I don't know about this my Debit card no is [protected] my register mobile no is [protected] plzz unblock my card as soon as possible plzzz

Hi,

I am very disappointed with the last call I had with ICICI Bank Call centre executive which started at around 4:35 p.m. on 3rd Feb, Friday, She however did not bother to understand my issue & ignored whatever I was telling. SHE PUT ME ON HOLD FOR 30 MINS & did not bother to comeback. This is the worst & most pathetic customer service I have ever Received in my Life, Her name as informed by (Shrutika) the last call which I made to enquire on the Name is Manisha.
Manisha had received my call & gave the worst customer service.
My issue was very simple: I had asked that my Credit card is linked to which Acc No.

My details are as follows
Name: Shisht Jaiswal
Email:[protected]@alcorsearchpath.com

RE:'ICICICARE=[protected]' ICICI BANK LTD
Finance
Sheetal Jadhav Jan 24 at 9:43 PM
To
dipsinh sawant
Message body
Dear Mr. Sawant,

We refer to our e-mail dated January 18, 2017.

We wish to inform you that all the property documents (including the share certificate) are mortgaged for the Loan Accounts LBMU XXXX XXXX 7380 and LBMU XXXX XXXX 4689.

We understand that your Loan Account LBMU XXXX XXXX 7380 is closed. However, as it is linked with your active Loan Account LBMU XXXX XXXX 4689, all the property documents will get released post closure of Loan Account LBMU XXXX XXXX 4689.

We hope the above details clarify the query to your satisfaction.

We look forward to your co-operation.

Sincerely,

Sheetal Jadhav
Senior Management Desk

NEVER SHARE your OTP, CVV, URN, User ID, password with anyone, even if the caller claims to be from ICICI Bank, Bank employees will never ask you for these details. Please safeguard these account details as sharing it can lead to unauthorised access to your account.

CONFIDENTIALITY INFORMATION AND DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

From: dipsinh sawant [mailto:[protected]@yahoo.com]
Sent: Tuesday, January 17, 2017 3:02 PM
To: SENIOR MANAGEMENT DESK /RCSG/IBANK/BKC
Cc: Chanda Kochhar /CORP/IBANK/BKC
Subject: Re: 'ICICICARE=[protected]' FW: 0007RaC3TAQH3P8S:Re Re Re Re Request for submitted documents for TOP UP Loan.

Dear Sir,

You already have my original property registration papers, Then why should you need my society share certificate. Please clarify me..??


Please do the needful, Hence your co operation will be highly appreciated.

Regards,

Dipsinh Sawant


From: Ravi Tiwari-Emails Loans-Mum
To: dipsinh sawant
Sent: Monday, January 16, 2017 7:06 PM
Subject: RE:'ICICICARE=[protected]' FW: 0007RaC3TAQH3P8S:Re Re Re Re Request for submitted documents for TOP UP Loan.

Dear Mr. Sawant,

We refer to your e-mail dated January 12, 2017.

At the outset, we sincerely apologise for the inconvenience caused to you.

We would like to inform you that Home Loan LBMUMXXXXXXXX380 is linked with LBMUMXXXXXXXX689 which is still active in our records.

Property documents (original society share certificate) will get released post closure of your existing Home Loan LBMUMXXXXXXXX689.
We look forward to a long term and mutually beneficial relationship with you and solicit your co-operation in strengthening the same.

Sincerely,

Ravi Tiwari
Senior Management Desk

NEVER SHARE your OTP, CVV, URN, User ID, password with anyone, even if the caller claims to be from ICICI Bank, Bank employees will never ask you for these details. Please safeguard these account details as sharing it can lead to unauthorized access to your account.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

From: dipsinh sawant [mailto:[protected]@yahoo.com]
Sent: 12 January 2017 09:37
To: CUSTOMER CARE /CSPB/IBANK/THN
Cc: Chanda Kochhar /CORP/IBANK/BKC
Subject: Re: 0007RaC3TAQH3P8S:Re Re Re Re Request for submitted documents for TOP UP Loan.

Dear Sir/Madam,

FYI & A.

Why should I waste my valuable time to visit your nearest branch.
Simply courier it me just like NOC certificate.
Its as simple as that.

Please do the needful, Hence your co operation will be highly appreciated.


Regards,

Dipsinh Sawant

From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Tuesday, January 10, 2017 9:25 AM
Subject: Re: 0007RaC3TAQH3P8S:Re Re Re Re Request for submitted documents for TOP UP Loan.

Dear Sir,

Please accept our sincere apologies for the inordinate delay reply to your query.

With reference to your e-mail, we request you to visit any nearest ICICI loan servicing branch and speak with the branch officials for further assistance.

We request you to look for the nearest ICICI Bank Loan Servicing Branch in our website: www.icicibank.com Find ATM/Branch.
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Saikiran
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

On 1/5/2017 4:31 PM, Dipsinh Sawant wrote:
Dear Sir,

I am simply asking for for my documents.
eg. share certificate of my room etc.

The loan is over then why you are not able to give it back to me???
I just can't understant, why should I visit to your nearest branch??
I don't have any other work than this??? Why should I wasted my money and my valuable time to visiting your branches for such silly things??
You should know your responsibility.
Please return my original documents as soon as possible as loan is closed.
Just giving loan closer letter than does not means your responsibility is over.

Please do the needful, hence your co operation will be highly appreciated.

Regards,

Dipsinh Sawant


[protected]--
From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Thursday, December 15, 2016 11:12 AM
Subject: Re: 0007RaC3TAQH3P8S:Re Re Re Request for submitted documents for TOP UP Loan.


Dear Mr. Sawant,
We understand your concern.
We have tried calling you on your mobile number XXXXXX2746 dated December 15, 2016 at 11:07 a.m. However, we were unable to reach you.
With reference to your email, we required to kindly conform the documents which has been submitted by you in original which will help us to assist you further.
As per your confirmation in earlier mail, we have update the new email id [protected]@yahoo.com in the loan account.

Further, you may also call our Customer Care (8:00 a.m. to 8:00 p.m.) with your STD code followed by 33667777.

Alternatively, we request you to visit the ICICI Bank branch for further assistance.

We request you to look for the nearest ICICI Bank Loan Servicing Branch in our website: www.icicibank.com Find ATM/Branch.

We look forward to more opportunities to be of service to you.
Sincerely,

Ankit Shah
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.


On 12/13/2016 3:08 PM, Dipsinh Sawant wrote:
Dear Sir,

I am not asking about the property papers. I am asking the the documents which I processed for the same loan. As loan is closed then its your duty to give it back the submitted documents.

What kind of problem you have the return the documents. Loan is over then concern is over. Please give it back my original documents which you have taken for loan processing and its your duty.

Otherwise I Have to apply some other menthod through consumer court.

Please do the needful, Hence your co operation will be highly appreciated.

Regards,

Dipsinh Sawant


[protected]--
From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Sunday, December 11, 2016 10:26 AM
Subject: Re: 0007RaC3TAQH3P8S:Re Re Request for submitted documents for TOP UP Loan.


Dear Mr. Sawant,
We understand your concern.
With reference to your e-mail, we like to inform NO OBJECTION CERTIFICATE has been sent to your communication address through Blue Dart Courier with Airway Bill Number [protected] dated October 28, 2016.
We like to inform you that the original property documents will be handover to you post closure of your top up loan.
Further assistance. You may also call our Customer Care (8:00 a.m. to 8:00 p.m.) with your STD code followed by 33667777.
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Saikiran
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.


On 12/10/2016 2:37 PM, Dipsinh Sawant wrote:
Dear Sir,

Already mentioned my mail id for your reference.
i.e

[protected]@yahoo.com
OR
dipsinh.[protected]@gmail.com
OR
dipsinh.[protected]@essar.com

Anyone from the above ids. please use my personnel mail id.

Regards,

Dipsinh Sawant


[protected]--
From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Wednesday, December 7, 2016 9:47 AM
Subject: Re: 0007RaC3TAQH3P8S:Re Request for submitted documents for TOP UP Loan.


Dear Mr. Sawant,
We understand your concern.
With reference to your e-mail, we request you to conform your mail id to enable us to register your mail id towards your loan account.
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Saikiran
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.


On 12/6/2016 2:53 PM, Dipsinh Sawant wrote:
Dear Sir,
With reference to your email, Please find the below details for your consideration.

Conform your email id to update: [protected]@yahoo.com
Date of Birth: 04/05/1978
Equated Monthly Installment: Rs, 1984
Loan Amount: Rs. 1, 50, 000


Please surrender my original documents which I have given while applying for the loan.

Regards,

Dipsinh Sawant


[protected]--
From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Tuesday, November 29, 2016 6:06 PM
Subject: Re: 0007RaC3TAQH3P8S:Request for submitted documents for TOP UP Loan.


Dear Sir,
We regret for the inconvenience caused to you.
With reference to your email, we request you please write back us with register EMAIL ID.

We request you to provide us the below mentioned details to further assistance.

Conform your email id to update
Date of Birth
Equated Monthly Installment
Loan Amount
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Srinivas D
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

On 11/29/2016 3:18 PM, Dipsinh Sawant wrote:
Dear Sir/Madam,

As I have closed my Top Up loan A/c No. LBMUM[protected].

Please return back my necessary original documents which is submitted by me for the processing of the same loan.


Please do the needful, hence your co operation will be highly appreciated.


Thanking you,

Regards,

Dipsinh Sawant

Gental Reminder 1

dipsinh sawant 03/30/15 at 11:48 AM
To
pusha.[protected]@icicibank.com
CC
chanda.[protected]@icicibank.com irpc.[protected]@gmail.com
Message body
Dear Madam,

As per below mentioned mail, you are supposed to clerify me before 25 march 2015.

Since you are not contacted me in any manner.
This is reminder for you. If anything happens wrong with Brand ICICI I am not responsible for the same.

Thanks & Regards,
Dipsinh Sawant
[protected]
Sent from Yahoo Mail on Android
From:"dipsinh sawant"
Date:Thu, 19 Mar, 2015 at 3:55 PM
Subject:Re: 'ICICICARE=[protected]'ICICIBANKLTD.

Dear Madam,

Please reply me with valid reason, otherwise I am going to lodge a complaint against ICICI Bank in consumer Court.

I do not need a lawyer to justify me.

Regards,

Dipsinh Sawant

From: Pushpa Yadav
To: dipsinh sawant
Sent: Thursday, March 19, 2015 2:28 PM
Subject: RE:'ICICICARE=[protected]'ICICIBANKLTD.

Dear Mr. Sawant,

We refer to your e-mail dated March 18, 2015 addressed to Ms. Chanda Kochhar.

At the outset, we regret the inconvenience caused to you.

We are looking into the concerns raised by you and we will respond to you by 21:00 hrs. of March 25, 2015.

We look forward to your co-operation.

Sincerely,

Pushpa Yadav
Senior Management Desk

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

From: dipsinh sawant [mailto:[protected]@yahoo.com]
Sent: Wednesday, March 18, 2015 10:48 AM
To: SENIOR MANAGEMENT DESK /RCSG/IBANK/BKC
Cc: Chanda Kochhar /CORP/IBANK/BKC; icrpc.[protected]@gmail.com; raghuram.[protected]@rbi.org.in
Subject: Re: 'ICICICARE=[protected]'ICICIBANKLTD.

Dear Sir/Madam,

I need a honest reply for below mentioned communication.

From: Dipsinh Sawant (dipsinh.[protected]@ril.com)
Date: Monday, December 17, 2007 07:31 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: Reply to Ref.No.REC/LB/LIEN0708/42 Letter.

Dear Sir,

I have received a letter on 15 Dec 2007 for above mentioned subject duly signed by Mr.Santosh Nayak (Collections Manager) dated 7 Dec 2007.That letter he mentioned that Bank has blocked Rs5250.79 from my salary account in respect to unpaid outstanding of my old "ICICI BANK CREDIT CARD" i.e.[protected] .

Bank issued this credit card to me in 2003 that time your executive told me that it’s free for first year and if you want to continue 750 Rs. Annual fee. If you want to close it after one year you can close it.

I made a shopping of “X” amount (don’t know exact amount) on that card but I have not received physical statement of that month so that I missed the payment due date. Next month I received statement that contains “X” amount + late charges + interest + service tax etc and made that small amount to big amount. Then I called to customer care and spoke to an executive regarding this matter that time he was not responded to my request and say sorry to help me and gave the advice of payment of that big amount. Then I just stopped further payments. (Please kindly check my previous re-payment details on that card before this incidence)

Next month one of bank recovery officer contact me at my office phone and told me to make that payment otherwise bank will take legal action against you. That time I told that officer please reverse the unnecessary charges, I will pay that “X” amount only, otherwise you are free to take any kind of legal action.

Since 2-3 years passed away in those year bank not contacted to me in any manner regarding above mentioned issue and I just forgot that matter. Suddenly I received above mentioned letter. I have ICICI HOME LOAN customer since June 2004 my A/c No. is LBMUM[protected] and you have all my re-payment details, salary account since Dec.2006 A/c No.[protected] also having Demat A/c with ICICIC BANK, as I fill a proud customer of ICICI BANK. So that means bank is having all my contact details. So why bank do the such thing without contacting to me.

Why should I suffer for your mistake? If you have any queries regarding above mentioned issue please contact to me on my cell No. [protected] otherwise send your executive to my residence.

Within seven days if bank doesn’t contacted me, I will consider that bank is ignoring my request and take necessary action against bank in consumer court and I will not responsible for further inconvenience .

Yours Truly,

Dipsinh Sawant.
Mob: [protected]


From: Pushpa Yadav
To: "[protected]@yahoo.com"
Sent: Tuesday, March 17, 2015 8:15 PM
Subject: RE:'ICICICARE=[protected]'ICICIBANKLTD.

Dear Mr. Sawant,

We refer to your e-mail dated March 11, 2015 addressed to Ms. Chanda Kochhar.

We wish to inform you that your Credit Card 4864 XXXX XXXX 7003 is permanently deactivated and there is no outstanding due on the card as on March 17, 2015.

As per your requirement, we have arranged to sent no due letter on your registered e-mail ID in our records.

We wish to inform you that you will receive it on or before March 20, 2015.

We thank you for your patience and co-operation extended in resolving this matter.

Sincerely,

Pushpa Yadav
Senior Management Desk

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

From: dipsinh sawant [mailto:[protected]@yahoo.com]
Sent: Wednesday, March 11, 2015 12:43 PM
To: Chanda Kochhar /CORP/IBANK/BKC
Cc: icrpc.[protected]@gmail.com; raghuram.[protected]@rbi.org.in
Subject: Fw: Fwd: 'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.

Dear Sir/Madam,


FYIA,


Please do the needfully, hence your co-operation will be highly appreciated.


Regards,
Dipsinh Sawant


----- Forwarded Message -----
From: dipsinh sawant
To: "[protected]@expressindia.com" ; "girish.[protected]@expressindia.com" ; "[protected]@loksatta.com" ; "[protected]@economictimes.com" ; "[protected]@expressindia.com" ; "[protected]@thehindu.co.in" ; "[protected]@hindustantimes.com" ; "[protected]@india-today.com" ; "[protected]@indiaworld.co.in" ; "[protected]@newsindia-times.com" ; "[protected]@bbc.com" ; "[protected]@aajtak.com" ; "[protected]@zeenews.com"
Sent: Monday, March 9, 2015 8:05 PM
Subject: Fw: Fwd: 'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.


Regards,

Dipsinh Sawant

----- Forwarded Message -----
From: Dipsinh Sawant
To: dee
Sent: Friday, April 18, 2008 11:18 AM
Subject: Fwd: 'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.

Thanks & Regards,

Dipsinh Sawant | Reliance Industries Ltd. | Navi Mumbai.
EPC Group | Piping Dept.
Off:[protected]

"A Journey of thousand miles must begin with a single step"

----- Forwarded Message -----
From: "Dipsinh Sawant"
To: [protected]@rbi.org.in
Cc: "Customer Care"
Sent: Saturday, March 8, 2008 11:15:34 AM (GMT+0530) Asia/Calcutta
Subject: Re: 'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Sir,

I have received a letter on 15 Dec 2007 for above mentioned subject duly signed by Mr.Santosh Nayak (Collections Manager) dated 7 Dec 2007.That letter he mentioned that Bank has blocked Rs5250.79 from my salary account in respect to unpaid outstanding of my old "ICICI BANK CREDIT CARD" i.e.[protected] .

Bank issued this credit card to me in 2003 that time bank executive told me that it’s free for first year and if you want to continue 750 Rs. Annual fee. If you want to close it after one year you can close it.

I made a shopping of “X” amount (not more than 2000 Rs.) on that card but I have not received physical statement of that month so that I missed the payment due date. Next month I received statement that contains “X” amount + late charges + interest + service tax etc and made that small amount to big amount. Then I called to customer care and spoke to an executive regarding this matter that time he was not responded to my request and say sorry to help me and gave the advice of payment of that big amount. Then I just stopped further payments. (Please kindly check my previous re-payment details on that card before this incidence)

Next month one of bank recovery officer contact me at my office phone no. and told me to make that payment otherwise bank will take legal action against you. That time I told that officer please reverse the unnecessary charges, I will pay that “X” amount only, otherwise you are free to take any kind of legal action.

Since 2-3 years passed away in those year bank not contacted to me in any manner regarding above mentioned issue and I just forgot that matter. Suddenly I received above mentioned letter. I have ICICI HOME LOAN customer since June 2004 my A/c No. is LBMUM[protected] and bank have all my re-payment details, salary account since Dec.2006 A/c No.[protected] also having Demat A/c with ICICIC BANK, as I fill a proud customer of ICICI BANK. So that means bank is having all my contact details. So why bank do the such thing without contacting to me.

Why should I suffer for bank mistake?

Bank has recoverd 4800.10 Rs from my salary account on 27 Dec.2007, But still bank has fail to send me zero balance statement...please help me out from this situaction.

Note:-------Please read attached brief mail histry of my communication with bank.


Yours Truly,
Dipsinh Sawant.
Mob: [protected]

----- Original Message -----
From: "Customer Care"
To: "Dipsinh Sawant"
Sent: Wednesday, January 30, 2008 4:58:19 PM (GMT+0530) Asia/Calcutta
Subject: RE:'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr. Sawant,

On the basis of the telephonic conversation, the credit card account 4864xxxxx7003 balance has been zeroised.

We request you to verify the following details as the reversal.

28/12/2007
ICICI BANK COLLECTION PAYMENT

4800.10CR
14/01/2008
INTEREST CHARGE REVERSAL

51.11CR
14/01/2008
LATE-PAYMENT-CHARGE REVER

350.00CR
14/01/2008
Service tax reversal

6.32CR
14/01/2008
Service tax reversal

43.26CR

Sincerely,

P.Srinivas Patro
Customer Service Officer
ICICI Bank Limited

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our web site http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."


-----Original Message-----
From: Dipsinh Sawant (dipsinh.[protected]@ril.com)
Date: Tuesday, January 29, 2008 11:09 AM
To: Customer Care ([protected]@ICICIBANK.COM)
Subject: Reminder Notice 5 Re: Reply toRef.No.REC/LB/LIEN0708/42 Letter.

Dear Sir,
As you provided Service Request SR51932145 on 14 Jan 2008 but today is 29 Jan 2008 still my request has been not processed and still i have not received zero balance statement of my credit card account.In what manner you are providing banking services, I am just getting frustrested.As bank has recored his money then what is the problem to send me a zero balance statement??????
Once again thank you very much for your poor and chief level banking service.

Yours Truly,
Dipsinh Sawant.
Mob: [protected]


----- Original Message -----
From: "Customer Care"
To: "Dipsinh Sawant"
Sent: Monday, January 14, 2008 2:45:15 PM (GMT+0530) Asia/Calcutta
Subject: RE:'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr. Sawant,

We express concern on your dissatisfaction. Every effort is being made to ensure that such an instance does not recur.
We have registered a request to nullify your credit card account with Service Request SR51932145.

It will take another 2 days to process your request.

You will receive an alert on your mobile or e-mail ID regarding the status of your request.
Sincerely,

M Ranjan
Customer Service Officer
ICICI Bank Limited

If you have changed your mailing address or your telephone number(s), please obtain the Address Change Request Form from our web site
http://www.icicibank.com/pfsuser/channels/anywhere.htm or from any ICICI Bank branch or ATM.

CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.


-----Original Message-----
From: Dipsinh Sawant (dipsinh.[protected]@ril.com)
Date: Saturday, January 12, 2008 03:09 PM
To: Customer Care ([protected]@icicibank.com)
Subject: Reminder Notice 4 Re: Reply toRef.No.REC/LB/LIEN0708/42 Letter.

Dear Sir,
As you request to clear remaining outstanding of Rs.450.69 on my credit card account, Already you have taken Rs.4, 800.10 without my permission then recover Rs.450.69 also the same way as early as possible. I dont know for that Rs.450.69 you will charged another heavy interests and make it that big amount what already you had done in past in my case, So i dont want to take any risk this time.Recover that amount as early as posible and send me a zero balace statement.As i think bank has got his money then you must have to send me zero balance statement for the same.
As you show the smartness to recover that amount without having a few words with me show the same smartness to send me zero balance statement.
Once again thank you very much for your poor and chief level banking service.

Yours Truly,

Dipsinh Sawant.
Mob: [protected]

----- Original Message -----
From: "Customer Care"
To: "Dipsinh Sawant"
Sent: Wednesday, January 9, 2008 8:48:33 PM (GMT+0530) Asia/Calcutta
Subject: RE:'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr. Sawant,

We confirm that we have received the collection payment for Rs.4, 800.10 (Rupees Four Thousand Eight Hundred and Ten Paise only) on December 28, 2007 towards your ICICI Bank Credit Card Account.

Credit for the collection payment will be reflecting in your subsequent month statement.

We request you to clear remaining outstanding of Rs.450.69 on your credit card account at your earliest convenience.

We regret the inconvenience caused to you.

For any further clarification, please contact us using the "Email Us" option on our website www.icicibank.com.

Sincerely,

Narayana Merugu
Customer Service Officer
ICICI Bank Ltd

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

-----Original Message-----
From: Dipsinh Sawant (dipsinh.[protected]@ril.com)
Date: Tuesday, January 08, 2008 04:14 PM
To: Customer Care ([protected]@icicibank.com)
Subject: Reminder Notice 3 Re: Reply toRef.No.REC/LB/LIEN0708/42 Letter.

Dear Sir,
As bank has recoverd Rs.4800.10 on 27th Dec.2007 from my salary account. But unfortunately since almost 2 weeks passed away but I
have not received any receipt for that payment made by my account. I am just getting confused which type banking service you are providing to
customers in this 24x7, 365 days anywhere banking culture.
Please kindly arrange payment receipt for that payment of my account as early as possible and stop these nonsense things.

Thanks & Regards,

Dipsinh Sawant | Reliance Industries Ltd. | Navi Mumbai.
EPC Group | Piping Dept.
Off:[protected] | Mob: [protected]

----- Original Message -----
From: "Customer Care"
To: "Dipsinh Sawant"
Sent: Sunday, December 30, 2007 12:35:43 PM (GMT+0530) Asia/Calcutta
Subject: RE:'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr. Sawant,

Amount outstanding on your credit card account is accrued due to non-payment of your credit card dues as per statement.

We request you to make payment towards amount outstanding as per statement to avoid any further charges in your subsequent statement.

Due to non receipt of payments as per the statement has lead to permanently deactivation of credit card account.

Due to this reason ICICI Bank has an authorization to debit your savings account if there is any amount outstanding on your credit card account which is unpaid.

We request you to clear remaining outstanding of Rs.450.69 on your credit card account at your earliest convenience to avoid any further debits from your savings account.

For quicker resolution of your query, please write to us through the "Email us" option at www.icicibank.com.

Sincerely,

V.Saritha
Customer Service Officer
ICICI Bank Limited.

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

-----Original Message-----
From: Dipsinh Sawant (dipsinh.[protected]@ril.com)
Date: Friday, December 28, 2007 06:39 PM
To: Customer Care ([protected]@icicibank.com)
Subject: Reminder Notice 2 Re: Reply toRef.No.REC/LB/LIEN0708/42 Letter.


Dear Sir,

As I have received your mail regarding above mentioned subject dated 23 Dec 2007.In that mail you have mentioned Service Request SR49242767 regarding credit card settlement. But yesterday I just withdrawal 500 Rs for some personal reason that time it shows Available balance Rs. 4800.10. But today I checked the balance of my account it shows Rs 0.00 and Rs 4800.10 deducted from my account without giving any intimation to me. Is it a good thing since I am communicating with bank since last 10 days regarding this issue and bank just want to ignore my request. So I am thinking to take serious action against bank. While making new customers you are calling lots of people lots of times but bank don’t want to make a call to retain existing customer with providing wrong contact Nos.(Mr.Udgeeth Trivedi[protected] / 3635, Francis rozerio[protected] you just trying to fed up me.
I am very unhappy with the way you are doing the banking and now I want to take some serious action regarding this issue in consumer court and I will not responsible for further inconvenience .

Yours Truly,

Dipsinh Sawant.
Mob: [protected]
----- Original Message -----
From: "Customer Care"
To: "Dipsinh Sawant"
Sent: Sunday, December 23, 2007 1:33:44 PM (GMT+0530) Asia/Calcutta
Subject: RE:'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr.Sawant,

We have initiated Service Request SR49242767 regarding credit card settlement.

The status will be informed to you in 7 working days on your mobile or through mail.

Sincerely,

Indrasena Reddy
Customer Service Officer
ICICI Bank Limited

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.

CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

-----Original Message-----
From: Dipsinh Sawant (dipsinh.[protected]@ril.com)
Date: Saturday, December 22, 2007 01:00 PM
To: Customer Care ([protected]@ICICIBANK.COM)
Subject: Reminder Notice.Re: Reply toRef.No.REC/LB/LIEN0708/42 Letter.

Dear Mr. Ravi Kumar,
I recieved your mail on 18th of Dec.2007 regarding to talk with Mr.Udgeeth Trivedi[protected] / 3635, Francis rozerio[protected]. Are you really serious about to help the customer, Because since last 3 days i am dialing above mentioned phone nos. in normal working hrs.but all the 3 Nos.just ringing noone is lifting the phones.As i think either you are misguiding me or you wants to fed up me.You have to provide the right nos. otherwise tell your executive to conatct me on my cell no. i.e.[protected] as early as possible.I am very unhappy with the way you are doing the banking.
Yours Truly,

Dipsinh Sawant.
Mob: [protected]
----- Original Message -----
From: "Dipsinh Sawant"
To: "Customer Care"
Sent: Friday, December 21, 2007 3:34:25 PM (GMT+0530) Asia/Calcutta
Subject: Re: 'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr. Ravi Kumar,
I recieved your mail on 18th of Dec.2007 regarding to talk with Mr.Udgeeth Trivedi[protected] / 3635, Francis rozerio[protected]. Are you really serious about to help the customer, Because since last 3 days i am dialing above mentioned phone nos. in normal working hrs.but all the 3 Nos.just ringing noone is lifting the phones.As i think either you are misguiding me or you wants to fed up me.You have to provide the right nos. otherwise tell your executive to conatct me on my cell no. i.e.[protected] as early as possible.I am very unhappy with the way you are doing the banking.

Yours Truly,

Dipsinh Sawant.
Mob: [protected]

----- Original Message -----
From: "Customer Care"
To: "Dipsinh Sawant"
Sent: Tuesday, December 18, 2007 12:45:06 AM (GMT+0530) Asia/Calcutta
Subject: RE:'ICICICARE=[protected]' Reply to Ref.No.REC/LB/LIEN0708/42 Letter.
Dear Mr. Sawant,

We inform that your credit card account is permanently de-activated due to non-receipt of the amount outstanding.

The total amount outstanding as on December 16. 2007 is Rs.5, 250.79.

Due to non-payment of the credit card outstanding, your ICICI Bank savings account was blocked.

We request the you to pay the amount outstanding at the earliest to avoid further charges on your credit card account.

Further, you may contact on below address for the settlement on your Credit Card dues:

This message has been truncatedShow Full Message

I am an ex-employee of ICICI Bank. My employee code was 313200. I resigned and completed my services at ICICI bank on 21Jan2016. Still, now I have not received any experience or relieving letter from ICICI Bank. I have raised a service request from alumni site my sr is[protected]. It has been very traumatizing because I am unable to apply elsewhere because of this unavailability of experience letter.
Kindly help me out

Thanks
Rakesh Yadav
[protected]

Dear ICICI Team.,

This is Ananth. G who is the customer for ICICI bank since May-2015 and holding one debit card and credit card. Actually I purchased i phone 6S plus 64GB in the offer zone which is mentioned in the below link.

https://www.icicibank.com/offers/apple-iphone-cashback-offer.page#merchant-list

As per the offer i applied for 24 months EMI. But when I bought a mobile phone the merchant don't have an option to covert my transaction into 24 months. So they ask me to convert the same transaction into the EMI (24 months) through ICICI bank. As per their suggestion I contact the ICICI bank and i converted my transaction into EMI after so many follow-ups. Because bank end also said that they don't have an option to convert to EMI from bank end, at last i talked with superior person finally they converted into 24 months. Here enclosed my invoice copy/ Bill, credit card statement (from my I phone 6S plus transaction to 3 months EMI). So after my transaction I followed a lot on Merchant and Bank. But I don't get the right conclusion for the cash back. So kindly go through the details which I mentioned above and clear the cash back as soon. Revert me in case of any clarification.

Best Regards.,
G.Ananth
+[protected]

Date of incident : 2nd Feb 2017

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: SR[protected]

Make...

Dear Sir, Can you please confirm the method of interest taking by ICICI Bank on credit card. I am uploading the audio discussion with ICICI customer care and image file for your perusal, in which you will see the statement of Dec'16 and Jan'17. I am disagree the interest charges 192.96 and Service Tax 28.94 in the statement of Jan'17 below. you will see the complete description of interest amount 192.96 and 28.94 in image send by ICICI bank. ICICI bank charged more than Rs 200 on purchase 900 in a month which is highly unexpected. The problem is not amount, the fight is not against this single charges. I am raising the issue against system which is completely unfair.

*************Statement -December 16****************************************
5th EMI Principal: 1539.05
5th EMI Interest: 138.55
5th EMI Service Tax: 20.78
Fuel Purchase: 925.87 (inclusive 2.5% surcharge) (New purchase)
Demand total outstanding: 2624.15
Demand Minimum Amount: 1730 (inclusive total EMI amount + 5% amount of fuel)
Paid on 3rd Jan 17 Minimum Amount before due date 5th Jan 17
************Statement - January 17*******************************************
6th EMI Principal: 1555.72
6th EMI Interest: 121.88
6th EMI Service Tax: 18.28
All Inclusive Interest cause min payment of last billing: 192.96
Service Tax: 28.94
Demand total outstanding: 2811.93
Demand Minimum Amount: 1740
****************************************************************************

1st Feb 2017 15:10, I received a call from MOBILE NUMBER [protected] DELHI ICICI BANK CREDIT CARD REWARS POINT DEPARTMENT on which a lady asked me whether I use an ICICI credit card. To which I said yes. Further she told me that some credit card reward points were not used yet are you facing any problem if you not using it then it will be lapsed, I told her i was not aware abt rewards points are going to be lapsed, so she said ICICI bank credit card department providing information notification to use these reward points before it lapsed. She asked me whether I want to redeem these reward points in any shopping or purchase something or including in billing cycle or reserve it for future use to credit card account, so I told I want to use it to adjust in my billing cycle, so I asked her for procedure, she told me that you have to apply for activation and then after verification it will be processed so she said would you like to go for it, to which I replied "yes".

Now call transferred to a guy name rahul, he asked my credit card number, he was already knowing 1st 4 digits of my credit card number then I provided him further remaining number and valid to date.

Than he told me that he will transfer the call to IVR and I need to type the CVV number. I asked him that No one asks for CVV number. To which politely replied that he is not asking me to tell the CVV number, instead he is asking me to type the CVV number on my phone. This is required to process your rewards points equivalent amount 7651 Rs to your credit card account. I thought for a while and typed the CVV number. He then told me that I will receive an SMS with OTP. Again at this point I asked him, I am not convinced. First CVV and now cant provide OTP, assure me that you are not fraud it's not prank call. Then he replied politely, that I need not tell the OTP but instead type it as a response to the IVR.

He provided me his ICICI BANK EMPLOYEE ID "ICICI000Z39" MOBILE NUMBER [protected] and NAME RAHUL, He told me that I will be credited this amount in my Credit Card account within 72hrs and rewards points equivalent amount I.e. 7651Rs within 1 week, I asked why so much time to process how I trust you that you really gonna return these amounts.
He politely answered that we are authorized employees of ICICI BANK CREDIT CARD DEPARTMENT, you have my EMPLYEE ID And MOBILE NUMBER, ANY DOUBT ANY QUERY FEEL FREE TO CALL ME ANYTIME WITHIN 8AM TO 8PM.

Accordingly I did. With this I received an sms saying "You have initiated a txn of INR 7651.00 at SEASONFASH on ICICI Bank Card xxxx. OTP is xxxxxx."

When I asked what is SEASONFASH ? He politely replied me that WE ARE MERCHANT (Service Providers) OF ICICI BANK DONT WORRY, so after typing OTP on my phone I received another sms from MOBILE NUMBER [protected] saying "Welcome to ICICI bank card your rewards point amount is 7651 has been creadit in your card ****XXXX wait after 1 week your all amount transfer in your account transction id xxxxxxxxxxxxx".

THIS IS 2ND TIME I GOT CHEATED BY USING NAME OF ICICI BANK,
BEFORE THIS THE 1ST TIME I WAS GOT INTO DISCOUNT CARDS VOUCHERS OFFER ON ICICI CREDIT CARD 6800Rs FRAUD FROM ICICI BANK ONLY

PLEASE DON'T PLAY WITH A COMMON MAN

FROM TODAY ONWARDS I M CLOSED MY ALL ICICI BANK ACCOUNTS N BLOCKED MY ALL DEBIT CREDIT CARDS. CANT TRUST ANYONE ANYMORE.

I M SURE GOVERNMENT AND BANK AUTHORITY NOT GONNA TAKE ANY ACTION BECAUSE THEY ARE ALSO GETTING UNDER THE TABLE PROFITS COMMISSION BENEFITS ETC

THANKS & REAGRDS,
SANTOSH VISHWAKARMA
FROM MUMBAI

I had opened an account in ICICI bank in Sept 2012 and at the time of opening the a/c i had given cheque of Rs. 25000/- (Ch. No. 75988 of IOB).

When I checked my bank transactions from starting to till date I found that an amout of Rs. 449.44 had been deducted as MAB charges - Sept12 as well as clearing charges of Rs. 168.54 which is clearly unacceptable and i want the same to be refunded to my account along with interest.

My ICICI account number is[protected]. This is completely unacceptable and need explanation as well as refund from icici. My phone number is [protected].

Dear sir
On31.01.2017, at16.59 hours at Bidhannagar ATM I had tried to withdraw 5000rupees but no cash transaction held. But from my original amount has been debited.pleasedo needful. My debit cards is[protected] at Which is in united bank of India. Please arrange to return the amount to bank. Your intervention issolely required in this matter
Regards
Dilip Ghosal

I have applied for ICICI Credit card. And I received my Credit Card but the spelling of my name was totally wrong. So I raised a complaint. They contacted my and asked my details many times and told me I will receive my card shortly. But I never received it. I have contacted many times but nothing happened.
Now if this is their quality of service I don't want their credit card anymore. I have the old ICICI credit card (My name is misspelled) which I have not activated. Please let me know what I need to do.
Regards
Avijit Mondal

Hello sir/madam,

i have applied for credit card in ICICI bank brand laxminagar delhi two months berfore. i tried to contact them, but unfortunately they didnt respond to any of the query.
almost two months have passed and still i have not recieved any info about that.
till date i have applied for credit card 3 times, every time i got 0 respnses from icici bank saying that query will be solved. every time they took more than 1 month to to give any update. i don't know what is problem with them. kindly look into the matter.
thanks and regards
kindly help me so that i can get the card asap.

thanks and regards
shah abbas

Due to smab charges icici bank deducted total 561Rs. on 13th Jan 2017
My is a salary account and how can they do this to me they said before we can maintain zero balance also, now without informing me atleast on this process they deducted, as i am thinking its a salary account and can maintain zero balance too, so as per me i don't know the process they should say me before opening the account, they said there is not restriction on balance as its salary account we can maintain zero balance.
So without informing the customer and customer is not aware of these process, so please kindly help me to take the action

AC No:[protected]
Name : pavan oza
Gmail ID: [protected]@gmail.com
Mob No: [protected].

Last day at around 12.30, I was trying to transfer 20, 000/- from my ICICI bank account to my friends bank account of AXIS bank, but some how my amount got debited from my account that time it showed server error and not credited to my friends account.

So, where is my money and how will i Get it???

Please refund my amount to my bank account

Naeem Shaikh
+91 [protected]

Shrimanji icici bank furzy h band kiya jaye .
Glt jankari de kr khata kholte h or logo ko subidhao k naam pr fsalete h or baad me presaan bhi krte he.
Khata bnd krne ko bola miss behve kiya.
Sikayt likhte h pr jbab bhejna inki aadt nhi h.Rbi esi banko ko ttkal prabhv se band kr de
Kyo ki mujh ko jo presaani ho rhi he uss se hajro logo ko bhi ho rhi hogi .

Hi,
My ATm card has been block for online transaction by mistak since last two mounth i try to online payment but by mistake three time put the wrong password after that showing a notification it is you ATm Card block for online transaction now try contact cutomer care there are not contat able so request you please activate my ATM card

My ATM No- [protected]
Account no[protected]

I have been cheated by ICICI sales executive by saying that I am offered a free credit card and it has no joining and annual charges for Cognizant employees. I was given a coral credit card having a joining fee which I was unaware of. I used the credit card to make a purchase of INR 3, 129.24 at D MART (March 28, 2016; 16:02:42 hrs.). As soon I came to know that the card had annual charges I paid the bill of INR 3, 129.24 on your ICICI Bank Credit Card account on 22-Apr-2016 to clear my dues and immediately informed the bank saying that I have been cheated and please block the card.

I am a very old customer of the bank. I was also holding an ICICI bank future credit card which was free. I also hold other bank credit card for example Citi bank Indian oil credit card and HDFC Platinum card which never had a joining and annual fees. I have other few credit card from American express, standard chartered bank and HSBC which all are free with no joining and annual fees.

I was continuously harassed by the ICICI people saying if I don't pay the dues they will spoil me Credit score. The calls were usually at odd timing like late night. I kept mainling them that I have been cheated and there was no action taken.
Finally On 31 Jan 2017 without my permission my saving account No:[protected] is debited with Rs. 6326.67. I am continuously following up with the bank but everything in vain.

Please help.

HI Sir,

I had applied for ICICI Credit card in Dec.16 but later due to their frequent verification calls from various representative I requested to cancel the card many times when they called me. But after few days they sent Credit card on my residential address but I refused to accept it since I requested to cancel and asked them to return it to bank. Now I am getting Credit Card bills to pay from ICICI bank which I requested to cancel earlier and not even collected it.

Dear sir/madam
With respect I Deepak verma having a salary account in icici bank miller ganj ludhiana branch.My a/c[protected] was debit freezed by bank since two months ago. when I was working in rockman industry ludhiana in month of february 2015, then after I left that job and joined somewhere else, I didn’t have any transactions with same a/c number so after one year icici bank has call me and tell me your account freezing due to safety purpose and the A/C has been freezed, that time I have some surplus amount in icici bank, soon after that I had contacted Milar ganj ICICI Bank for re-activation of my account (to convert salary to saving account), I had provided all KYC documents i.e., ADDRESS PROOF, IDENTITY PROOF needed to remove freeze from my icici account, to Milar ganj ludhiana but even after a period of 3 weeks no more progress has been observed, I had called more than 20 times to customer care icici bank goa, goa icici Madgav Brach, Ratnagiri icici branch but all the time they were not responding to me. I have been trying from last one month to get back my money from my icici account No.[protected], so please I want unfreeze my salary account.
Thanks
regards
Deepak verma