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ICICI Bank Complaints & Reviews

3.2
Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 743

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J
Jinal Kapadia
from Mumbai, Maharashtra
Jan 24, 2017
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Address: Thane, Maharashtra, 400601
Website: Amazon product which i have cencelled

I have placed the order in amazon but i hv cancelled the product due to some reason it was online payment... I have reference no.[protected] can you please check why i have not received yet it's been long time now almost 1month...
+2 photos
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    P
    Parameswaran
    from Tindivanam, Tamil Nadu
    Jan 24, 2017
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    Address: Coimbatore, Tamil Nadu, 641030

    I have made a payment of rs. 8700/- on icici fastag on 3rd nov 2016 towards toll charges for a vehicle online.in the payment history of icici fastag, the status shown as "failed". The amount has not been credited either in our fastag account or credited back in our bank account.

    Customer id :[protected] vee vee bus services

    Even after repeated reminders and requests made, the amount has not been credited back to our bank account.

    Regads, '

    K parameswaran
    ICICI Bank customer support has been notified about the posted complaint.
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      A
      aqil.I
      from Bengaluru, Karnataka
      Jan 24, 2017
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      Address: 560045
      Website: paytm, airtel

      I have an icici bank account, in which there were 4 unauthorized transactions a total amount of 26000\- on 27/12/2016 was deducted, however when contacted the bank they are not accepting the evidence stating that i was logged in my office when the transaction were made with no access to my phone, as i work for bpo for which i have evidence, however a police complaint was raised{ complaint number : d\p 933/16} i have asked them have the amount reversed but they are not willing to…. Due to this issue, i have had some medical problems lately, kindly request bank to reverse the transaction…please.
      ICICI Bank customer support has been notified about the posted complaint.
      Hi,
      this is leelaharikrishna.p, my mobile:[protected], my personal loan
      account no:xx5993,
      pls provide my loan statement immediate
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        S
        Sanjana Malhotra
        from Noida, Uttar Pradesh
        Jan 23, 2017
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        Address: New Delhi, Delhi, 110085

        Dear concern,
        I would like to inform you that credit card department lean my salary account bcoz due to no payment of my credit card as I already informed to bank that I'm jobless from last 5 months, kindly settle my card I can pay in instalment the amount but suddenly they lean 27500 rupees from my account as I get my salary from last company as my full n final amount. They didn't even inform me about this lean so how come they block my money without asking me and when I visit Rohini 8 sec branch there deputy manager said they can do anything watever they want but without any information how could they do that. In Mrng I'm in hospital and I need money when I went to pay hospital bills then only I come to know that in my account my 27500 rupees are freez due to no payment of credit card. Plz unblocked my amount as I need this money. Someone's from my family is in hospital and need this money.
        I can pay the amount In installments. Kindly help me in this with immidate affect
        ICICI bank account number is[protected]
        Credit card number is [protected]
        Regards
        Sanjana
        ICICI Bank customer support has been notified about the posted complaint.
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          S
          Saranya K
          from Bengaluru, Karnataka
          Jan 23, 2017
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          Address: Bangalore, Karnataka, 560037

          Hello sir/ madam

          This is for your kind reference that ..

          Saranya.R Account no :[protected] IFSC code: ICIC0000169, Bank name: ICICI, Branch : Indira Nagar, Bangalore - 560038

          Recently I have opened this savings account for business purposes which was categorised by women jewel savings scheme account . Account has been activate and used for transaction for more than 4 days without deposited cheques. I have maintained 8700 approximate . Due to cheque return ( given during acc opening time) account has been closed without any intimation to us from the branch . All my balance has been debited as DD request . Still I have not received my balance money were in my account n recurring amount deducted 2000 that too not received. Your people very soon has closed my account without proper notification but they are not ready to give my money back . What is the system is this??? Actually What is going on in ICICI Bank. I preferred this bank because of more working hours/ customer service . But now I feel why I have selected this bank . My total money is holded with you. I have followed bankers regarding this but no improvement on clearing my problem . I hope you will take care n rectify problem soon to avoid carrying this issue to consumer court level.

          Thanks for understanding the situation

          Regards
          Saranya.R
          [protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Narayan [protected]
          Dear Sir/Madam,

          Pls check following Screen shot Marked as Amount Rs.2000.00have been deducted from my account . So kindly Reverse Back to my account AS SOON AS POSSIBLE.

          Regards,
          S.C.NAYAK
          Mob.[protected]
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            V
            Veerraj Chauhan
            from New Delhi, Delhi
            Jan 23, 2017
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            Address: New Delhi, Delhi, 110001

            I made a transaction of Rs.1500 on[protected] from ICICI ATM at ICICI Parliament Street Branch at 12:35 pm. During the withdrawal of money from the ATM the machine malfunctioned as a result of which I only received an amount of Rs. 200 rest of the Rs.1300 got stuck in the machine itself. The full amount of Rs. 1500 was debited from my account. The machine was then closed and I was told to lodge a complaint to the customer care. I lodged a complaint with SR no. SR[protected], which gave the response "We are unable to reverse the partial disputed amount of INR 1300 to Account as it has been paid completely as per our records." I was then asked to talk to the bank as further process would be done by them.
            On[protected] I went to submit a written request to the branch manager seeking solution to the disputed amount. They first refused to do any process as according to them all ATM disputes are back-end issues and not their headache. After much insistence and getting them to talk to the customer care they very reluctantly accepted my request. Since then it has been 10 days and no relief has been provided to me in this matter. The bank people keep on running away from the matter always coming up with excuses. Their attitude has been very casual to the matter as a result of which I have been very frustrated and stressed.
            I request that this matter should be looked into and the said disputed amount of INR 1300 be reimbursed into my account
            ICICI Bank customer support has been notified about the posted complaint.
            Hello, till date i have applied for credit card 3 times, every time i got 0 respnses from icici bank saying that query will be solved. every time they took more than 1 month to to give any update. i don't know what is problem with them. kindly look into the matter.
            thanks and regards
            [protected]
            shah abbas
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              A
              Abidisrar
              from Coimbatore, Tamil Nadu
              Jan 22, 2017
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              Address: New Delhi, Delhi, 110019

              Hi, I am having a salary bank account in ICICI Bhogal branch and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by SMAB charges twice in last 2 months. SMAB Chgs-Nov16 549.53 SMAB Chgs-Dec16 516.94
              When account open then inform me that this account is zero balance account but this is wrong.
              ICICI Bank customer support has been notified about the posted complaint.
              Today morning I did a transaction with ICICI net banking that failed.
              My s. 269.7/- were not refunded.
              I don't know how to submit a complaint with ICICI as there is no such option on there customer care number.

              ICICI Bank - Deduction of SMAB charges without informing - Comment #2644096 - Image #0
              Narayan [protected]
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                S
                santhakumarms
                from Chennai, Tamil Nadu
                Jan 22, 2017
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600100
                Website: www.killerjeans.com/icicinetbanking

                Hi,
                I purchased Killer watch mode no: KLF354002 from website www.killerjeans.com/icicinetbanking on Dec 21st, but still i didnt received product.
                I already paid money for product, please find below details.
                Product Name : KILLER TIMEWEAR FOR WOMEN

                please find the below mail confirmation from ICICI.

                "Thank you for order from www.killerjeans.com/icicinetbanking/ by using coupon code.

                This is to confirm receipt of your order

                Product Name : KILLER TIMEWEAR FOR WOMEN

                Model No : KLF354002

                We are in process to execute the same.

                Your Order shall be delivered within next 28 working days.

                You shall get the Courier tracking No. once its shipped from our end.

                For any Assistance or query you can write to us on [protected]@nixon.co.in or call on [protected].

                Thanking you in anticipations.

                Thanks & Regards,

                Customer Support Team "
                Jan 23, 2017
                Complaint marked as Resolved 
                Product received today. Lodged complaint since there is no response from vendor side. Thankyou Regards
                ICICI Bank customer support has been notified about the posted complaint.
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                  S
                  Suresh1991
                  from Mumbai, Maharashtra
                  Jan 22, 2017
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                  Address: 400064
                  Website: www.icicibank.com

                  I have purchased 2 nos. of ICICI Safety Bonds having certicate no.1) 305 Bondholder no. 5003-272 & 2) 306 Bondholder no.5003-273 at rate of rs.4700/ dated 03/03/1999 with redeemption face value of rs.50000/ on redeemption date of 03/03/2017 .
                  ICICI LTD. is requested to redeem of our bonds pl .

                  suresh.[protected]@gmail.com

                  Sureshchandra S. Mistry
                  ICICI Bank customer support has been notified about the posted complaint.
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                    N
                    Nehal sathish
                    from Bengaluru, Karnataka
                    Jan 21, 2017
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                    Address: 560041

                    [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], theses numbers mentioned are pertaining to the complaint I had raised on 19/01/2017[ID: 1473209]. I received calls from these numbers to solve my query, took my debit card details as they told me, it is mandatory for redemption procedure. After I provided them all the details they transfered 15k from my account to theirs.This is the details I received from the bank. Pos[protected]MOBILWIK- New Delhi-[protected]. The purpose of this compliant is to bring to the notice of ICICI and various consumers like me to be aware of such cases as every rupee is precious & for the ICICI bank officials that these kind of acts is defaming your reputation and severe action must be taken against such traits. If you receive calls from this number please be careful while you provide your details. The ICICI bank official who spoke to me throughout was Mr. Pankaj. So I am hoping that immediate action would be taken at the earliest.
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
                    Jan 21, 2017
                    Updated by Nehal sathish
                    I had filed a complaint regarding ICICI money multiplier bond, the redemption procedure. I got calls from numbers [protected], +[protected], +[protected] and many numbers to solve my query, they took my card details and completed a transaction of 15k from my account . This is absolutely abrupt and theft.
                    This is my customer id for previous query:1473209. I am requesting for immediate action
                    Without reason amt was deducted to my current account

                    Bonds - Comment #2644152 - Image #0
                    My ATM is Block Now
                    So Pls Unblock My ATM Card
                    My ATM NO.IS [protected]
                    & My Name Is Tanveer Raza
                    My MObile No.[protected]
                    Customer care does not send the complete statement from 2008 to till date.
                    After multiple times sending them the ail
                    Respected sir,
                    i have ICICI bank account and i am deposited 1000 rs. in my bank account. but they deducted 625 SMAB chagres without give any informaion to me. now what can i do. please help me.. is the amount deducted deposit my account..
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                      S
                      shailendra kr
                      from Delhi, Delhi
                      Jan 21, 2017
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                      Address: New Delhi, Delhi, 110077

                      I had tried to book a railway ticket through IRCTC website by using ICICI bank gateway (payment mode) on 17 jan 2017 but my booking was failed and an amount of 970 had been deducted from my A/c.
                      On 20 jan 2017 the amount was refunded to ICICI Bank but still not trnsfered by ICICI bank to my Account.
                      Transaction ID - [protected]
                      Refund Date - 20-Jan-2017
                      +1 photos
                      ICICI Bank customer support has been notified about the posted complaint.
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                        R
                        Ranjeetha Kotkar
                        from Mumbai, Maharashtra
                        Jan 21, 2017
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                        Hi
                        This is ranjeetha Kotkar have your credit card have done a online billing from credit card to Vodafone but it didn't showed sucsses and every time got a massage please try again later as I tried back to back my money has debited from my credit card and is not reached till Vodafone this is second time happen and that is the amount of Rs 1760 /- is deducted 4times please check and revert 🔙 the amount or call me I tried customer care number but no one is picking up the call

                        Thanks
                        Ranjeetha
                        ICICI Bank customer support has been notified about the posted complaint.
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                          dheeraj vishkarma
                          from Etawah, Uttar Pradesh
                          Jan 21, 2017
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                          Address: Meerut, Uttar Pradesh, 251201

                          I did not recieved my cheque book after one months.and not any information about my atm card. I submit my request last week (13/1/2017).
                          My detail is
                          My account Number is[protected] and my log in I'd is 76333582 and my mobile number is [protected].
                          My atm was lost last month .I didn't do transaction by atm .I need atm card for money transactions. Please send my atm and cheque book my nearest branch that is Bhagheat road branch code is 6963
                          ICICI Bank customer support has been notified about the posted complaint.
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                            G
                            gopal08
                            from Gurgaon, Haryana
                            Jan 20, 2017
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                            Address: New Delhi, Delhi, 11046
                            Website: 9136662674

                            I am complaining about ICICI bank collection of insolent and uncivil employee name PRADEEP as he was very ill mannerly behaving with me on a series of phone calls. His number is [protected]. He was threatening me with a very rude manner. As I have a credit card of ICICI which is over due ..for few months because of so financial problem as I was out of job. But I was assuring him on the call for to pay PF but that is under process. But this pathetic guy who doesn't have sense of talking and behaving in unprofessional way. Please make a strict action towards unethical behavior.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              R
                              Rahul1606
                              from Delhi, Delhi
                              Jan 20, 2017
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                              Address: 560045
                              Website: icici credit card

                              I had applied for ICICI HPCL Coral credit card and I was told that this card is free of cost and there will no joining fee and annual charge. If I spend Rs. 5000 in first 2 months, the joining fee would be waived off.
                              But I spoke to the customer care, I was told that wrong information has been given to me.

                              Why such false commitments. Now I have cancel the card. There are other cards with more benefits and no charges.

                              Please take some action against such executives. This happened with my 3 friends too.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                S
                                SonaliDK
                                from Delhi, Delhi
                                Jan 20, 2017
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                                Address: Pune, Maharashtra, 411046

                                I have received a Gift Card from Tetrapak, Pune in September, 2016.

                                My Card number is:
                                [protected]

                                I had visited the following link for online registration:
                                https://www.3dsecure.icicibank.com/ACSWeb/EnrollWeb/ICICIBank/main/ivrmPreOTPAut...

                                However, not know what birthdate to put in, it blocked my card further saying ' Incorrect details added'

                                I want to reactivate my gift card as well as check balance in it.

                                Kindly serve ASAP
                                ICICI Bank customer support has been notified about the posted complaint.
                                Jan 20, 2017
                                Updated by SonaliDK
                                my phone number is [protected]
                                Name: Deepak Khodal
                                Email: deepak.[protected]@tetrapak.com
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                                  Sudarshan K Chhabra
                                  from Bengaluru, Karnataka
                                  Jan 20, 2017
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                                  Address: 560005

                                  I have not recd my statements for last 6 months. I have been sending you few cheques from my memory. Kindly send me my latest statement by email to enanble me to settle my bills if any, . My Card no. is [protected] & my email is [protected]@yahoo.co.in

                                  Moreover I have received my upgraded card also. So kindly let me know if my card will remain in service or nor?

                                  Sudarshan k Chhabra
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    B
                                    Babulal Rajan
                                    Jan 20, 2017
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                                    Address: 624003
                                    Website: -

                                    I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction '63465655 DP CHGS TILL NOV-16'---- INR 805'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is +[protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    My ac[protected] ATM se paise mile nahi lekin ac se 1000 rupee cut gye
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                                      baluram
                                      from Mumbai, Maharashtra
                                      Jan 20, 2017
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                                      Address: Jaipur, Rajasthan, 303108
                                      Website: ICICI Bank Net Banking

                                      I have transferred 20000 Rs. through icici net banking (Trans. Ref[protected] on 29/12/2016 in beneficiary a/c [protected] (Bank of Baroda). But Money is not yet transferred into beneficiary account due to selecting wrong IFSC code of branch. We have reported the incident at your costumer care center within 7 days and provided them proof of beneficiary account statement as suggested by your costumer officer at your registered email ID. now 20 days have passed away and I have not got any clarification / request number from your representatives. your costumer care representatives is misguiding me from last 20 days. Kindly resolve the matter as soon as possible. I am ready to give any proof / clarification at my end.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        A
                                        anadi charan Sahoo
                                        from Balangir, Odisha
                                        Jan 20, 2017
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                                        Address: 600010

                                        Dear sir,
                                        I am Anadi charan sahoo a salary account holder of ICICI Bank deposited my Credit card due balance 31441.24 rupees on dated 12/12/2016.(As by due date on 11/12/2016 bank not Auto-debit my Money).
                                        Then next bill Autodebit return fees -628.82 & service tax-94.32 debited for less account balance issue, which is fraud.
                                        As i am already maintained balance 57155.82 rupees account balance on dated 11/12/2016.
                                        But ICICI bank not done auto-debit my dues on the said day.
                                        so i transfer from Savings account to Credit card acount for release Fine issue on date 12/12/2016.
                                        i want to know the fine charges will return to my account, but till bank not respondingfrom ICICI Bank.
                                        What is wrong my side.

                                        plz take neccessary action of ICICI Bank.

                                        Thanks
                                        Anadi charan sahoo
                                        mob-[protected]
                                        Acct.no[protected]
                                        ICICI Bank customer support has been notified about the posted complaint.
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