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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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S
Sri Shiva Sai 999
from Hyderabad, Telangana
Jan 31, 2017
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Address: Hyderabad, Andhra Pradesh
Website: icicibank.com

It is to inform you that i have recived a msg to day that there is an outstanding balance of rs.3977.00 for the above card which is expired by 11/15 and it is now valid as on today.Moreover i have not used the above card, as it is already expired.

In view of the above i request you to kindly make an enquiry and find it out how it is happened. Further, i am not responsible any transaction made after 11/15.

Raghunath gummi
ICICI Bank customer support has been notified about the posted complaint.
Jan 30, 2017
vinnunishu's response
My complaint was also pending 2times and no response from ur side...plz refund my money
I am an account holder of ICICI bank from last 3 years when i checked my balance alert through net banking I saw a charge of rupees of Rs.630 /- in the name of SMAB Chgs DEC16+Stax69.52 Date 12/1/2017
Last 4 to 5 times my money was debited for this Mab charge
Please refund my money immediately where no fault from us ...
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    Responsible Indian bangalore
    Jan 31, 2017
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    Address: Bangalore, Karnataka, 560024
    Website: www.icicibank.com

    I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction '01238402 DP CHGS TILL DEC-16'---- INR 805.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount.

    And Important notification i want to update here is when i spoke to customer care on 6 months ago i requested to spoke person to cancel my Dmat account he confirmed yes it will be cancelled but again the charges is getting deducted from my account this gambling in ICICI is making money from all customers i request to take this issue with high priority .
    ICICI Bank customer support has been notified about the posted complaint.
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      neelam19
      from ghaziabad, Uttar Pradesh
      Jan 31, 2017
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      Resolved

      Address: 201005

      Sir i was done fund transfer 2000 rupee icici bank to indian oversese
      bank by UPI to my imobile on 31/12/16. ammount was dedeit to my ICICI
      a/c no[protected] but not recived to IOB a/c [protected] IFSC
      code IOBA0001634. I was send mail many times to bank & contact to customer care but not response to me. so please solve my issue

      UPI transtion reference no[protected]/[protected]
      date 31/12/16 ph no-[protected]
      Feb 18, 2017
      Complaint marked as Resolved 
      problem is solve
      ICICI Bank customer support has been notified about the posted complaint.
      Feb 01, 2017
      Updated by neelam19
      i have not recive any ammount & massage by bank
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        P
        pure_soul
        from Delhi, Delhi
        Jan 31, 2017
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        Address: New Delhi, Delhi, 110017
        Website: icicibanl.com

        Dear sir / Madam

        I am Venugopal Shah, Student of NIIT university and studying in final year of my engineering. Presently I am doing internship from a Bangalore based company and was reimbursed travelling allowance for my travel from Delhi to Bangalore.

        To my horror and shock I found that your bank has cut more than rs 1000 towards some MAB charges . This account was opened by my father for me so that I can save money for my further studies . He also got a 3 in 1 account for me so that i can invest in shares also at an early age and create wealth.

        However right now my priorities is to save money and go for further studies in US or others.

        This seems to be a fraud practice as to how a student can afford to maintain an average balanace of Rs 10000 in savings account. Clearly this is a mischief pf someone who has taken my sign fraudulently in the name of zero balance account.

        I therefore request you very kindly to revert the charges debited from my account and also to convert my account into a simple zero balance account as I may not be able to maintain such high averages being a student as of now and not sure of any jobs presently.

        I also feel that this is not a good policy to charge students for maintaining minimum balance. I wonder how do you justify such practices.

        THIS IS ABSURD TO SAY THE LEAST

        I look forward to your kind cooperation in this regard.

        Thanks
        Venugopal shah
        acc no/. XXXXXXXXX557
        green park branch
        new Delhi.
        M. [protected]
        ICICI Bank customer support has been notified about the posted complaint.
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          bibrijeshpatel
          from Varanasi, Uttar Pradesh
          Jan 31, 2017
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          Address: Varanasi, Uttar Pradesh, 221010
          Website: www.icicibank.com

          I am Brijesh Patel. 805.00 Rupees has been deducted from my account as[protected] DP CHGS TILL DEC-16) DP charges on 27/01/2017.

          I have never activated and used my Demat account till now.

          There was no prior notice.I haven't received any deduction message to my mobile.
          I need justice and my money back immediately.My Account Number is[protected].

          Screen shot :- http://prntscr.com/e2h3rr
          ICICI Bank customer support has been notified about the posted complaint.
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            Prakhar Pradeep
            from Chennai, Tamil Nadu
            Jan 31, 2017
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            Address: Chennai, Tamil Nadu, 600063
            Website: www.icicibank.com

            Transaction date: 30/01/2017

            805.00 INR was debited from my ICICI Savings A/C#[protected]
            Transaction ID: SB498800

            I have a Demat account in ICICI bank for 1 years now. When I checked my bank transactions and I found that there is one debit transaction '63616523 DP CHGS TILL DEC-16'---- INR 805.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

            Kindly ask them to refund 805 INR to my saving account and permanently close DMAT account linked with my Savings A/C:[protected]
            ICICI Bank customer support has been notified about the posted complaint.
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              R
              Ratnakar Chaudhary
              Jan 30, 2017
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              Hi, I am having a salary bank account in ICICI Vakola branch from last two and half years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges thrice in last 3 months. SMAB Chgs-Nov13+Stax 43.26 393.26 05/11/2014 SMAB Chgs-Dec13+Stax 43.26 393.26 17/1/2016 SMAB Chgs-Jan14+Stax 43.26 393.26 I tried calling the vakola branch at[protected] but there was no response. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear sir
              my account does'not open plz chake the my account
              and answer plz
              me branch visit 5 time & not response for branch
              my branch name aashram road, Ahmedabad 380009

              plz sir my account open ...
              My phone number is [protected], i have been receiving SMS AC. XXXX8390.
              This bank account does not belong to me and i don't have any account or card with ICICI Bank. please update your database. i have also visited your branch but did not get any help from there.
              please update it ASAP
              Everyday I am getting calls from icici bank for personal loan from last 4 months.

              Even though i have registered my number in their Do Not Call Registry (https://www.icicibank.com/do-not-call.page) the issue is not getting fixed.
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                A
                anjumareedu
                from Mumbai, Maharashtra
                Jan 30, 2017
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                Address: YSR, Andhra Pradesh

                I have complained several times to bank through customer care about my timed out transctions on 7th jan 2017. three times of an amount 19100/- failed three times.
                My Customer id[protected].
                they are not responding.
                rediculus bank.
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                  K
                  Kiruthika Gunasekaran
                  from Madurai, Tamil Nadu
                  Jan 30, 2017
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                  Dear icici bank

                  I am an account holder of icici bank. When i checked my balance alert through net banking i saw a charge of rupees of rs. 470 /- in the name of smab chgs nov16+stax61.41 date 17/12/2016 and rs. 532 /- in the name of smab chgs dec16+stax69.52 date 13/12/2016.
                  My account no is[protected]
                  Mobile no - [protected] email. Id : kiruthika. [protected]@gmail.com
                  A/c holder name : kiruthika
                  Please refund my money immediately where no fault from us...

                  Thanks,
                  Kiruthika
                  ICICI Bank customer support has been notified about the posted complaint.
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                    S
                    shankul
                    from Bengaluru, Karnataka
                    Jan 30, 2017
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                    Address: Haridwar, Uttarakhand, 247667
                    Website: icicibank.com

                    I have done the purchase of 241rs at flipkart internet pvt ltd on 22-jan-2017. But from my credit card amount was deducted twice but got only one message form icici regarding this transaction. if i am seeing my cresit card current statement it is showing that two times Rs 241 deducted from my account.so please take this issue. My name is Shankul tripathi.
                    Contact no- [protected]
                    email: tripathi.[protected]@gmail.com
                    ICICI Bank customer support has been notified about the posted complaint.
                    Jan 30, 2017
                    Updated by shankul
                    reference number is 74766517023703701175790
                    I have placed a request for renewal of Debit card against the service request no[protected] and charges for the same has already been deducted from my bank account. so far nothing has been heard from your side, therefore, please do the needful immediately so as to ease out my difficulties in era of demonetization. my contact no- [protected]
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                      A
                      ashish.sarraph
                      from Hyderabad, Telangana
                      Jan 30, 2017
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                      Address: Ranga Reddy, Andhra Pradesh, 500084

                      Pathetic Service from part of ICICI Bank . I opened an account online but had no resonse on final formalities regarding collecting the documents. On reaching the branch they opened a different account but still not closed old account and neither registered the mobile number. Horrible Service.
                      Application Id: 35875823
                      Totally annoyed with the service.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Waiting for activation
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                        tejaswini shelke
                        from Aurangabad, Maharashtra
                        Jan 30, 2017
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                        Address: Aurangabad, Maharashtra, 431001
                        Website: icicibank.com

                        I am tejaswini Shindi holing icici ac from last 3 years. icici bank doing deduction without inform customer they are looting the peoples.
                        i never applied for demant ac with icici bank but now they have charge Rs 800/- for same without my approval.

                        This is one type of fraud icici doing with so many people.

                        Here is the tras. details

                        25/01/2017 57950840 DP CHGS TILL DEC-16 Dr. 805.00
                        ICICI Bank customer support has been notified about the posted complaint.
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                          pranavkg
                          from Mumbai, Maharashtra
                          Jan 30, 2017
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                          Address: Mumbai City, Maharashtra, 400019
                          Website: www.eazypay.icicibank.com

                          I Pranav Gupta had deposited my college fees via Eazypay using RTGS payment option on 25th Jan 2017 and that moment my account got debited and still till today 30-Jan 2017 there is no sign of any Transcation Receipt nor it is showing on there eazypay website.
                          Also when I contacted the bank they aren't doing anything and saying to check with college itself.
                          When the account number is of Eazypay they should be responsible to it.

                          I also hv my RTGS UTR no . And all details of RTGS.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            nvnraju1234
                            from Gudivada, Andhra Pradesh
                            Jan 29, 2017
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                            Address: Hyderabad, Andhra Pradesh, 500018

                            Wrongly my friends had done payment of Rs.12, 500 in incorrect a/c of Icici with Account No:[protected] on Jan 03, 2017 and Jan 05 2017 (Total 3 transactions) from Paytm Accounts. The amount was actually meant to transfer to my Account:[protected]. I have raised a complaint at ICICI branch, Motinagar on Jan 09, 2017. But till now i didn't receive any kind o[censored]pdate on this.

                            I am waiting for this money, need to pay bills with that. Please help me get the amount asap.

                            Please find attached, is the Photo of the letter i submitted
                            ICICI Bank customer support has been notified about the posted complaint.
                            Mar 23, 2017
                            Updated by nvnraju1234
                            I didn't get any proper response from the customer support or the branch that i submitted the complaint.
                            It has already passed more than 2 months. Bank says to check with Paytm, Paytm says money is already in bank account we cannot do anything... What can be done in this regard??
                            hello- i have made similar mistake some years ago. below solution was helpful in my case:

                            icici to contact incorrect acc holder person[protected] and validate the incorrect transaction that happened.

                            if icici is delaying to contact, take contact details frm icici and contact the[protected] acc holder and brief the scenario.

                            you will get back the amt by bank only when[protected] acc holder acknowledges the incorrect transaction to icici

                            this will take time but have to keep doing follow ups and make the process moving.

                            thanks
                            rajshri
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                              kaushalkk2004in
                              from Noida, Uttar Pradesh
                              Jan 29, 2017
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh, 201014

                              I am Customer of Icici bank for long . I made a full payment of current bill . They levied a charge of 6k for delay of 4 days. I have credit card of almost all the bank. I never face this kind of problems with any of the bank. Worst service I ever get. I never recommend Icici bank credit card again. My mobile number is [protected]. My credit card end with 6002.
                              Mar 2, 2017
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 29, 2017
                              ICICI Bank Customer Care's response
                              Dear customer,

                              We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a3w3b0) in the subject line.

                              Regards,
                              ICICI Bank Customer Service Team
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                                sunnysingla90
                                from Gurgaon, Haryana
                                Jan 29, 2017
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                                Address: Ambala, Haryana, 134003

                                My name Sahil singla. My credit card no is [protected]. I got charged at 1594 twice I I used and fill petrol only once. It's very pathatic service by ICICI instead of giving any surcharge reversal I got charged twice for same thing. I need to be correct on immediately. Pls help
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                                  Saurav0344
                                  from Vadodara, Gujarat
                                  Jan 29, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110027
                                  Website: Www.icicibank.com

                                  Wrongly I had done one payment in incorrect a/c of Icici which is in Dormant stage thru IMPS on 21st Nov2016, only last digit entered incorrect, rest ok, its been more than 2 month but Icici is nt able to resolve this issue, already given wriiten complaint and verbal complaint within 10 mins post payment made, correct a/c no is[protected] but payment made in[protected] which is in dormant stage as confirm by Icici bank, pls help to get my payment back, Branch Rajouri Garden, mobile [protected]
                                  Mar 2, 2017
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 30, 2017
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    naagesh10
                                    from Mumbai, Maharashtra
                                    Jan 28, 2017
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                                    Address: 560062

                                    I have an SB Account and a Demat account in ICICI bank for 6 years now. I was surprised to see that they have debited Rs.650 from my account without any SMS or prior warning. This is how ICICI Bank swallows your money before you notice it. This is completely unacceptable and the RBI shopuld take note of such frauds being done by ICICI.
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                                      rkumaravel
                                      from Koothanallur, Tamil Nadu
                                      Jan 28, 2017
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                                      Address: 605001
                                      Website: www.deepuelectronics.com

                                      Dear sir,

                                      ON recieving my CIBIL Report i noted that i am defaulter of ICICI Credit Card NO.[protected] and have been issued on 07/08/2003 and reported the CIBIL on 02/09/2016 i am very much surprised that i never received this card to the best of my knowledge.

                                      so please let me know the hoe to get ride this issue and help me to restore cibil report.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        rtrttrttf
                                        from Allahabad, Uttar Pradesh
                                        Jan 28, 2017
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                                        Address: Allahabad, Uttar Pradesh, 211011

                                        Icici bank not issue my experience letter
                                        I resigned July 2016 .login error
                                        Kind suggest me.

                                        Emp-280013
                                        Udit singh
                                        [protected]
                                        [protected]@gmail.com
                                        [protected]@gmail.com
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