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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 747

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K
karor
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash withdrawal from saving a/c

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

1) I am having two saving A/C which are of previllage catagory at sector-1 branch, Noida.
2.Today, due to some emegency need, i visited the branch in F.N and requested for minimum cash of Rs.[protected] which was politely refused and asked to contact later in A.N.In the meantime two influencial persons were given cash more than 20000/-. Anyway, hoping that i also wd be given cash in afternoon i returned.I contacted again & refused. br...
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VijayaKumar Kuppusamy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Behavior of Branch Manager

Address:600032
Website:www.icicibank.com

Hi Today (23.12.2016) visited ICICI Branch for FD related query (Suggested by Customer Care). Where they treated the customer like a thief and they are not at all ready to listen my query. Simply they gave me the statement (which is i already have) and verify it, if you want more go to your base branch and we don't have time to speak. we are not asking any free service from ICICI. In my past 10 + years experience i never had a such worst...
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S
Shashank Dewangan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized deduction of 7211 amount from account

Address:411013
Website:www.icicibank.com

From my saving bank account 7211 amount was reversed on 22/11 stating that the refund made my paytm on 14/12 was not successful.

But i have checked with paytm and they told that it was successful and also provided the bank reference id. Also i have checked paytm passbook and transaction was successful.

Response from paytm
ICICI just gave us a reference number 74766516350649540115601 for successful refund...
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U
upenpathak
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction status of payment of Rs.55200/-

Address:Ghaziabad, Uttar Pradesh
Website:AdsCash.in

Dear Sir/Madam,

On 20 Dec 16, at around 2001hrs, I have made an online payment of Rs.55200/- for the merchant AdsCash Digital Marketing through ICICI Bank payment payment gateway Eazypay. The payment was successful and the said amount got debited from my credit card account. However, I did not get any receipt/confirmation of the same due to link/network problem. When I contacted Axis Bank CC about the same they informed me...
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Veena Suvarna/EMD/MUM
from Mumbai, Maharashtra
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Wrong email ID registered against my Policy

Address:Mumbai City, Maharashtra, 400089
Website:www.iciciprulife.com

I want to change my email ID which is wrongly registered with you. Because of this I do not get any online updates about my Policy and I want to change my email ID. I am also regularly paying the premium. I have not yet received my premium receipt for may Policy. Please request to change my Email ID mentioned in my Policy No. 09308250, sum assured Rs. 25, 000 with ICICI Prudential Life Insurance and Policy No. 18655978 with ICICI Prudential...
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P
perubhava
from Vadodara, Gujarat
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Misrepresentation of personal loan

Address:Salem, Tamil Nadu, 636005
Website:Submit complaint

Hi, this is Perunal i have taken personal loan from icici bank, salem branch (Tamilnadu) last year oct month.My loan account number LPSAL[protected].

While applying the loan Mr. Gopi (sales executive ) processed my application, that time he promised me NO PRECLOSURE CHARGES after 1 year.

Last 14 months I paid my EMI without pendings.10 days back I asked to gopi to preclose my personal loan without any charges.br...
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A
adikins
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card fraud Dec 23

Address:560011

Hi

i got a call from ICICI saying my credit card is ready, but i have not applied or asked for any credit card . The lady was very arrogant and started questioning me why i had uploaded the document with them.

i seriously believe this is a fraud done by some

the executive name was Sara & number i got the call is [protected], she said she was calling from Electronic city .

ICICI...
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H
hiba04
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Error in payments and pathetic customer service

Address:Lucknow, Uttar Pradesh, 226016
Website:icicibank.com

I have been a wealth management long term customer with ICICI. But when any need arises, there is no customer service set up to help. All their provisions of customer care are just for show. They are not effective. They either have no information or they just say that they do not have authority to do this or that. When they have to extract money from customers they become very prompt and robust in their activities but this they are lethargic...
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S
Sajal Srivastava
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online transaction failed (Two times) amount debited from my account but not credited to merchant (Arvind brands.co.in)

Address:Hyderabad, Andhra Pradesh
Website:www.icici bank

I had made a on-line transaction for arvindbrands.co.in on 10 dec 2016 through icici debit card.
Transaction details are as follow:

Transaction id: [protected]/0 and [protected]/0
Account no:0075*408
Amount: rs 3670.00 *2= 7340
Transaction status; failed
Transaction date:12/12/2016

I had already noted a complaint with icici bank but they had not resolved the above said...
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A
amangill74
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Unfair fees and charges

Website:www.icicibank.com/nri-banking/RHStemp/service-charges.page?

Bank is changing fees for use of debit cards and aditional fees to use them.When I raised this with customer service, they said it is normal. I amm allready giving my bussiness to bank, why should i be paing fee for services that are part for standard bank services all over the world ( eg: use of debit card to access my money in bank account)...
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S
Sushanta Kumar Das
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illogical Debit Against Deactivated Credit Card with no Transaction

Address:Mayurbhanj, Odisha, 757001
Website:www.icicibank.com

ICICI Bank INSTANT CREDIT CARD NO-[protected] and shown in the Credit Card Statement Dated 14/12/2016 . The reason of Debit of the Amount of Rs 1, 956.27 is not convincing . It is also not understood why the Old Credit Card Number [protected] is still being used in the Credit Card Statement, Emails and Messages sent to my Mobile Number-[protected]. For delay in payment of Rs 5, 000.00 ICICI may charge Interest as per Rules for Three...
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P
Parlika
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Eazypay payment

Address:Hanumangarh, Rajasthan, 335504

Dear sir.. On[protected] in morning i had pay rupees 6900 through eazypay merchant for adscash compny. Paymnt mere account se kt gya but compny ko website pe koi update nahi hua. Plzzz help nd refund my paymnt. Pnb net banking ke through mene paymnt kiya tha. Bdi muskil se mene paymnt kiya tha. Paymnt cut bhi ho gya or koi benefirt bhi nahi hua. So plzzz help me sir and refund my paymnt. My pnb account no. Is [protected] m attaching...
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P
purna.cd75
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card extra billing

Address:753003

Getting billed & charged for older card which am not holding presently & was replaced by icici bank since 01/2015... Suddenly am getting charged since april 2016, after sending several letter to head credit card division not getting any reply in this regard... Being a senior citizen @ the age 77 getting harassed for the same, even approached the area branch, but did not get this resolved as i was directed to "talk to customer care" or to...
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Rathan87
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon " refund not processed " by icici

Address:560040

Hi, i made online purchase on amazon for rs 29, 998/- 12th dec.. And i cancelled it on 13th dec, for which amazon refunded the amount same day and provided the refund reference number. Now even after 10 days i have not received my refund in account. However icici has not proceesed my refund and are saying we are responsible for amount. How can this be. Pls get me my amount....
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J
from Tirupati, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop payment to credit card from Personal or saving Account

Address:Mumbai City, Maharashtra, 400037

Dear ICICI Bank Team,

This is mail regarding complain about the ICICI credit card, please don't t pay any amount regrading ICICI Credit card bill from my saving account (
[protected]. i have already register complain regrading my credit card bill issues.

Its my request to you not withdraw & pay from above my saving account to credit card bill.

Stop the payment to Credit card bill from...
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ashoksable786
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Salary Transfer In My Deactivated Account

Address:400089

Hi Good Morning
I am Ashok Ganpat Sable
Wrongly Credited My Salary 16987/- in my De activated A/c No[protected] Dtd 03 Dec 2016, I am follow up with Marol Branch Miss Vidya last 03 week, My De Activated A/c No[protected] Cheque Book and kit submitted also submitted account closed form and My submitted company letter wrong account transferred but vidya said Account opening from pending, My Account opened icici representative...
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Address:122503
Website:[email protected]

Mere no. Kho gaga hi mujhe no. Change karna hi kiya online ho jayega kiya plzzz sir/madam ji...
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N
Neerajhsingh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Frauds

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have book my trip through ICICI credit card on EMI basis. In starting they told me your monthly EMI would be 2027 rs, and i am paying my EMI on time, but they fraud (ICICI Credit Card) people always increase my EMI. Now my EMI is 2340. How.

There ICICI phone banking officer told me that EMI is not a fixed amount and disconnect my phone.

Please help me this matter. ICICI is the worst. Let me know how i can...
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NanditaPatodi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money against request for debit by branch manager

Address:Mumbai City, Maharashtra, 400701

Bank manager requested me to allow him to debit 50000 INR from my account which I agreed to he committed that repayment will happen in 3-4 days today it's 10th day and I have not yet received the same. Everyday they say it will happen by day end. I am visiting the branch everyday and he says ma'am aaj hoh Jayega 100%. I am desperate need of money due to liabilities and I am denied for my money itself. Request you to please help me out. Due...
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R
raghu.hegde49
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Updating Phone number

Address:560100
Website:www.icicibank.com

I am currently out of India and need to update my US phone number. There is no facility to update my phone number online, there is no option for service request and even they dont update the phone number even If I call the customer care. Really stuck to do any transaction.

Really hate this process. I am getting punished for accessing my own money.

Thanks,
Raghavendra Hegde...
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