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ICICI Bank Complaints & Reviews

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Updated: Mar 18, 2026
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ICICI Bank reviews & complaints page 744

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S
sourav0711
from Ingraj Bazar, West Bengal
Jan 26, 2017
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Address: Hooghly, West Bengal, 711303
Website: www.consumercomplaints.in

I am SOURAV SAMANTA. 805.00 Rupees has been deducted from my account as[protected]DP CHGS TILL DEC-16) DP charges on

25/01/2017. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction massage ([protected])

I need justice and my money back immediately.My Account Number is[protected]
ICICI Bank customer support has been notified about the posted complaint.
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    V
    varadkar
    from Mumbai, Maharashtra
    Jan 26, 2017
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    Website: ICICI safety Bond

    Dear sir,
    I have bought the following icici softy bonds Jan 1999 Money Multiplier Bond Option II. but I have not received my matured amount with interest up to today.
    Bond Holder nos-5133374
    bond holders name-Pravin Budhaji Varadkar
    Date of receipt of Redemption of bond letter[protected]
    I have already mailed you about the original Bond copy that as i have faced some serious family tragedy and i lost my original bond copy.
    so kindly intimate me about your procedure to get my principle amount with interest.
    ICICI Bank customer support has been notified about the posted complaint.
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      M
      Mittul Chaudhary
      from Jaipur, Rajasthan
      Jan 26, 2017
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      Address: 122002
      Website: www.icicibank.com

      I have a Demat account in ICICI bank for 3 years now. When I checked my bank transactions and I found that there is one debit transaction '58124188 DP CHGS TILL DEC-16'---- INR 805.00. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.My account was a salaried account. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].
      ICICI Bank customer support has been notified about the posted complaint.
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        A
        atulrai
        from Mumbai, Maharashtra
        Jan 26, 2017
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        Dear all,
        I opened a Sukanya account with ICICI and made a mistake of my life.
        They opened some kidstar account if I wanted to open a SSYY account.
        Now, I started trying to make some saving for my daughter through online transfer to my Sukanya account.

        I was not able to as they had stopped online transactions.
        And all my savings were stuck in their kidstar account.
        I requested for simple debit card for my kidstar account and they started sending me all sort of cards and charging money from my account.
        So, still no savings and all sort ofannual fees and charges.
        With great difficulty I got reversed one transaction.
        But, after reversal they charged yet again.
        Please help me with this.

        Regards,
        Atul Rai
        Mob:- [protected]
        ICICI Bank customer support has been notified about the posted complaint.
        I have two credit card and it has been expired. Already my card has been sent to my old address via Blue dart.
        kindly sent back my card to new address
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          J
          Jaish Kumar
          Jan 26, 2017
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          Address: Bangalore, Karnataka

          I am trying to generate password for my icici account but keep getting error as below:
          Your request could not be processed for security reasons. Please try after 1 days.

          Even tough 1 day is passed, I am getting the same error.

          I saw on many forum the same issue but do not see any resolution about it anywhere.

          Not sure what to do now. Any search on internet shows this issue faced by many people too. Can anyone at icici will be able to help?
          ICICI Bank customer support has been notified about the posted complaint.
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            P
            pankajpandeybabli
            from Mumbai, Maharashtra
            Jan 26, 2017
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            Without permission how to get Transaction @ Dr. Tran for funding A/c 3897250000

            Address: 462026
            Website: www.icicibank.com

            Due to frequent deduction from my salary account, I had check my e-statement, I was found that on dated 03/01/17 Rs.5000/- was funded to Dr. Tran for funding A/c [protected].
            and on dated 25/01/17 Rs. 805/- also deduct for 60911681 DP CHGS Till Dec-16 without any prior information.

            This is a cyber crime so I requested to you pl do needful...
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            K
            Khan Zaid
            from Chennai, Tamil Nadu
            Jan 26, 2017
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            Address: Chandigarh, Punjab, 160030
            Website: icici bank

            I don't have any Demat account, neither I requested for the same. No prior intimation given, no message on registered mobile number and it has never happened with me earlier ever. today i checked my account and it shows 850 rupees deducted. I am your loyal customer since 2013 and don't expect service like this. Please don't harass me and resolve this as soon as possible. PLEASE REFUND MY 850 RS.
            ICICI Bank customer support has been notified about the posted complaint.
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              M
              mano_j887
              from Noida, Uttar Pradesh
              Jan 25, 2017
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              Address: Faridabad, Haryana, 121005

              Dear Sir,
              I have an ICICI bank saving account .My saving account number is[protected]. On 24 jan 2017 I visit in icici sec 16 faridabad branch to deposit 8000 thousand coin of 2 rupees in my saving account .because i have to made a demand draft of 19780 rupees . But bank manager refused to accept coins for deposit in my account .So help me with this issue .my mobile number is [protected]. and i am living in faridabad.
              ICICI Bank customer support has been notified about the posted complaint.
              2 weeks back I applied for personal loan, when i went to branch to my surprise my loan application was not entered in system only when I asked the reason he told because your company dont have land line no. I mean how can this be a reason when my salary account is with icici.My application no. is 67289247
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                M
                Mitesh Suryawanshi
                from Malkangiri, Chhattisgarh
                Jan 25, 2017
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                Address: Bhopal, Madhya Pradesh, 462026

                The biggest ####(maderchod) bank of india with all due respect i want to say that your bank is regularly misleading me against my LOAN account as i have submitted full amount then to they are not giving me back my regestry of my house as every single time i go there they say you have a pending amount then after paying it again next time they say you have more pending amount. Maa ki chut tumhare, saloo maderchodo, bhen ke takoo, saloo chutiya bana band karoo. Bhen ki chut tumhare sala maderchod pareshan kar ke rakha hai Bhenchodo ne.
                IFSC code of my bank is ICIC000055
                BC har baar ka natak hai tumhara maderchod.
                ICICI Bank customer support has been notified about the posted complaint.
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                  V
                  Vipul Softqube
                  from Noida, Uttar Pradesh
                  Jan 25, 2017
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                  Address: Ahmedabad, Gujarat, 382350

                  Respected sir,

                  Hi, this is Vipul Baldaniya I am one of your credit card holders, And I would like to inform that I want to change my communication email ID.

                  Current E-Mail ID - vipul.[protected]@softqubes.com
                  Add New Email ID - [protected]@gmail.com

                  I hope you can make it soon as possible, sorry for the inconvenience

                  Thank You,
                  Vipul Baldaniya
                  ICICI Bank customer support has been notified about the posted complaint.
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                    V
                    vipinj
                    from Gurgaon, Haryana
                    Jan 25, 2017
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                    Address: New Delhi, Delhi, 110008
                    Website: icici.com

                    Hi,

                    I have a Demat account in ICICI bank for 3-4 years now. When I checked my bank transactions and I found that there is one debit transaction 60907079 DP CHGS TILL DEC-16---- INR 805.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
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                      J
                      Jeyakanthan D
                      from Bengaluru, Karnataka
                      Jan 25, 2017
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                      Address: 560010
                      Website: infinity.icicibank.com

                      I have transferred a sum of 1, 11, 000 to a HDFC account through IMPS option. The amount got deducted from my account but it is not sent to the beneficiary account. I am not able to contact customer care also.

                      Please resolve this issue. It has been two days since this failed transaction. But money is not refunded yet.
                      transaction id:[protected]
                      ICICI Bank customer support has been notified about the posted complaint.
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                        A
                        aniappudi
                        from Surat, Gujarat
                        Jan 24, 2017
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400051

                        I presented an SBI, ONGC Complex Bhatpore, Surat cheque no 119147, dated 20.1.2017 for Rs.2, 72, 868.00 to THOMAS COOK (INDIA) LTD who submitted this to ICICI, Parle Point Branch Surat on 20.1.2017, there was enough balance in my acoount ( they have an ICICI A/c No.[protected] at Vadodara ) (.) On 24.1.2017 morning, I received a call from Thomas Cook that my cheque has been returned stating reason as “OTHER” ( seen in their system)(.) On enquiring from my SBI ONGC A/c, I was informed that the cheque was not even presented to SBI for clearing . I contacted ICICI Parle Point Branch Manager, on 24.1.2017 at 5.00 pm, who was extremely helpful to direct one officer for extending all possible help. The concerned officer kept on trying with the ICICI clearing office at Vadodara, but there was absolutely no response from ICICI clearing Office of Mumbai till 06.30 pm after which I left the Bank.
                        The aforesaid cheque was not presented by ICICI clearing Section, Mumbai to SBI clearing Section for no plausible reason. The Cheque was complete in all regard and had no overwriting, nothing whatsoever, which can make it not acceptable. I have not been able to know the reason for its detainment/ not finding it acceptable for even sending it to SBI clearing section. In any case, ICICI would be on the receiving side of the amount. If at all something needs to be clarified, the onus has to be on SBI from where the money would be debited, who may verify from me before clearing the cheque. But ICICI detaining my cheque and not disclosing the reason ( there can not be any plausible reason for such callous act of ICICI ), moreover ICICI, Clearing section not at all responding to the officer of ICICI, Parle Point, Surat till 08.00 pm on 24.1.2017, tantamount to deficiency in public services.
                        It is pertinent to mention that as the amount of service tax is to increase from 4.5% to 9% w.e.f. 24.1.2017, and this would cause me a loss of Rs 16, 000 in respect of my Europe trip planned from 09 May 2017 to 22 May 2017 with the tour operators Thomas Cook, if the payment is not made on or before 25.1.2017. And this indiscreet, unwarranted act of ICICI clearing section, Mumbai detaining my cheque on 23.1.2017 for absolutely no valid reason and to further add insult to the injury not even letting me know the reason for its rejection till 24 Jan late evening speaks volumes about the working of ICICI. If they can treat a senior citizen like me in this fashion, how ICICI would be treating the common people particularly the ones who have no voice can be anybody’s guess.

                        I can not lodge this complaint on ICICI portal as I don't have ICICI Account.

                        I request ICICI top authorities to intervene in this matter and send my cheque for clearing to SBI, positively on 25.1.2017, failing which I shall be constrained to raise my Grievance to the highest authority in ICICI to bring to their knowledge what all is happening at the lower levels in ICICI.

                        Aniruddh Maheshwari,
                        Feb 21, 2017
                        Complaint marked as Resolved 
                        My grievance has been amicably resolved and objectively addressed with the intervention of DGM -Retail Operations, ICICI Bank. The ICICI Bank E-mailed from [email protected] and also received appropriate response from 022 42514140 (.) Many Thanks to Indian Consumers Complaints Forum for providing a Platform where complaints attract the attention of the concerned authorities .
                        ICICI Bank customer support has been notified about the posted complaint.
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                          Prashant Rathore
                          from Chennai, Tamil Nadu
                          Jan 24, 2017
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                          Address: Indore, Madhya Pradesh, 452001
                          Website: www.icicibank.com

                          Dear Executive

                          Since many icici bank atm were not functioning i could not pay my credit call bill on due date its bad services by icici bank and they charged a penalty on my credit card and the funny thing is penalty is more then the due amount my due amount was approx 300 and they charged me penalty of 460 neither its logical and nor its right to charge penalty instead accepting mistake that there ATM were not working i did register a complaint on customer care by phone by email no solution is provide me to till time really feeling bad i m a very old and privileged customer of icici bank and planning to break all association with icici bank and will never deal with them i will close my all bank account, demat account and credit card of icici bank and will really suggest everyone not use services of icici bank the worst bank really
                          I am planning to register a complaint of icici bank to consumer forum for lack of services and unreasonable penalties and charges
                          ICICI Bank customer support has been notified about the posted complaint.
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                            S
                            sudhir bikram singh
                            from Varanasi, Uttar Pradesh
                            Jan 24, 2017
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                            Address: Allahabad, Uttar Pradesh, 211003

                            I purchased petrol of rs.900.0 on 11.1.17 from rajpoot auto though atm card. On 21.1.17 rs.25.88 deducted by bank on above transaction. Where as announcements by modi gov. For 0.75% discount. As per govt. Announcements the cost will be beared by oil company & banks. No one is listening.
                            I am enclosing my bank details about the deductions.
                            I am hoping actions as per rules. So that any amount can not be deducted by bank unathorizly
                            ICICI Bank customer support has been notified about the posted complaint.
                            Jan 24, 2017
                            Updated by sudhir bikram singh
                            Dear Sir,
                            I had made payment for petrol on 11.1.17 at Rajpoot Auto.of RS.900, in view of Modi Government's advertisement for 0.75%discounts on card payments. But I was shocked to get my account deducted by RS.25.88 after 10days i.e on 23.1.17on above payments.
                            When I contacted to dealer Rajpoot Auto.he show's his unaware Ness.
                            Please look in to the matter and advise weather Modi or Bank is making fraud with ours.
                            I had tweeted inabove reference to all concerns.Banks statement is also enclosed sir.
                            Feb 07, 2017
                            Updated by sudhir bikram singh
                            Any reply or quarry from any type is yet not initiated. Can I expect any reply or enjoy this complain platform to exhaust my time.
                            I had written even to fiance minister & BJP leader's.
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                              Jinal Kapadia
                              from Mumbai, Maharashtra
                              Jan 24, 2017
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                              Address: Thane, Maharashtra, 400601
                              Website: Amazon product which i have cencelled

                              I have placed the order in amazon but i hv cancelled the product due to some reason it was online payment... I have reference no.[protected] can you please check why i have not received yet it's been long time now almost 1month...
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                                Parameswaran
                                from Tindivanam, Tamil Nadu
                                Jan 24, 2017
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                                Address: Coimbatore, Tamil Nadu, 641030

                                I have made a payment of rs. 8700/- on icici fastag on 3rd nov 2016 towards toll charges for a vehicle online.in the payment history of icici fastag, the status shown as "failed". The amount has not been credited either in our fastag account or credited back in our bank account.

                                Customer id :[protected] vee vee bus services

                                Even after repeated reminders and requests made, the amount has not been credited back to our bank account.

                                Regads, '

                                K parameswaran
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  A
                                  aqil.I
                                  from Bengaluru, Karnataka
                                  Jan 24, 2017
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                                  Address: 560045
                                  Website: paytm, airtel

                                  I have an icici bank account, in which there were 4 unauthorized transactions a total amount of 26000\- on 27/12/2016 was deducted, however when contacted the bank they are not accepting the evidence stating that i was logged in my office when the transaction were made with no access to my phone, as i work for bpo for which i have evidence, however a police complaint was raised{ complaint number : d\p 933/16} i have asked them have the amount reversed but they are not willing to…. Due to this issue, i have had some medical problems lately, kindly request bank to reverse the transaction…please.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Hi,
                                  this is leelaharikrishna.p, my mobile:[protected], my personal loan
                                  account no:xx5993,
                                  pls provide my loan statement immediate
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                                    Sanjana Malhotra
                                    from Noida, Uttar Pradesh
                                    Jan 23, 2017
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                                    Address: New Delhi, Delhi, 110085

                                    Dear concern,
                                    I would like to inform you that credit card department lean my salary account bcoz due to no payment of my credit card as I already informed to bank that I'm jobless from last 5 months, kindly settle my card I can pay in instalment the amount but suddenly they lean 27500 rupees from my account as I get my salary from last company as my full n final amount. They didn't even inform me about this lean so how come they block my money without asking me and when I visit Rohini 8 sec branch there deputy manager said they can do anything watever they want but without any information how could they do that. In Mrng I'm in hospital and I need money when I went to pay hospital bills then only I come to know that in my account my 27500 rupees are freez due to no payment of credit card. Plz unblocked my amount as I need this money. Someone's from my family is in hospital and need this money.
                                    I can pay the amount In installments. Kindly help me in this with immidate affect
                                    ICICI bank account number is[protected]
                                    Credit card number is [protected]
                                    Regards
                                    Sanjana
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      S
                                      Saranya K
                                      from Bengaluru, Karnataka
                                      Jan 23, 2017
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                                      Address: Bangalore, Karnataka, 560037

                                      Hello sir/ madam

                                      This is for your kind reference that ..

                                      Saranya.R Account no :[protected] IFSC code: ICIC0000169, Bank name: ICICI, Branch : Indira Nagar, Bangalore - 560038

                                      Recently I have opened this savings account for business purposes which was categorised by women jewel savings scheme account . Account has been activate and used for transaction for more than 4 days without deposited cheques. I have maintained 8700 approximate . Due to cheque return ( given during acc opening time) account has been closed without any intimation to us from the branch . All my balance has been debited as DD request . Still I have not received my balance money were in my account n recurring amount deducted 2000 that too not received. Your people very soon has closed my account without proper notification but they are not ready to give my money back . What is the system is this??? Actually What is going on in ICICI Bank. I preferred this bank because of more working hours/ customer service . But now I feel why I have selected this bank . My total money is holded with you. I have followed bankers regarding this but no improvement on clearing my problem . I hope you will take care n rectify problem soon to avoid carrying this issue to consumer court level.

                                      Thanks for understanding the situation

                                      Regards
                                      Saranya.R
                                      [protected]
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Narayan [protected]
                                      Dear Sir/Madam,

                                      Pls check following Screen shot Marked as Amount Rs.2000.00have been deducted from my account . So kindly Reverse Back to my account AS SOON AS POSSIBLE.

                                      Regards,
                                      S.C.NAYAK
                                      Mob.[protected]
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