Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14252
Unresolved
9363
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 748

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
abhijit singha
Report
Copy

Debit card related

Address:Bangalore, Karnataka, 560079
Website:basaveshwaranagar bank

I have applied for a new debit card . Bank person have said that it ll take seven working days but till today 14 days passed still now no sms nothing no card. without card I'm not able to do anything as you know this is the problem I'm facing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tajuddin Allakhan
from Pune, Maharashtra
Report
Copy

Credit Card Department using Abusive Language

Address:Mumbai City, Maharashtra, 400096

Hi All,

I received a call from credit card department about my card to be dispatched which i had applied six months back.
Initially they said that "no document needs to be submitted, we will dispatch it to your residence" .
But later on they started demanding for address proof, income proof, etc.
I said that i don't required it.
So an executive named Priya abused me by saying badwords on phone.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nasa7733
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount has been deducted from my account

Address:400701

Hi,

I am the account holder of ICICI account for last 2 years, as I am not using since last four months. I have recently transferred some amount to my Account. When checked latest transaction I have found 514.25 Rupees has been deducted from my account as SMAB Chgs NOV16+Stax67.08.

I want ICICI bank, how can you deduct amount from account without notifying me, If you say that my account should have minimum...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Makaero Crispy Deals
from Pathankot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account debited without subscription to services.

Address:Erode, Tamil Nadu, 638004
Website:www.icicibank.com

Hello,
I haven't subscribed to My Money service but still anual fee for
BIL/[protected]/MM Annual Fee DEC16-NOV on 20/12/2016 345 rupees got deducted. Most annoyingly I can't subscribe it by Myself. What an insane they Icici dont have toll-free number. I called Phone bank support through phone mobile number, call rejected always and asking to callback after sometime.Hold my call for 18 minutes and call rejected as heavy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Uttam Vankar
from Ahmedabad, Gujarat
Report
Copy

Your employees behavior is very bad with customer

Address:Sabarkantha, Gujarat, 381001
Website:www.consumercomplainrs.in

Hi...
My sel[censored]ttam vankar i'm from himatnagar gujrat. Befor day we 2 person going to your himatnagar icici branch for the deposit my money. But we don't have pan that time so we are use your counter pan but your ladie employee is soud on me and my friend about pan only and and coverd pan with very bad behavior there is many costomer all is seen this and more than costomer also compliant about your employees behavior and that time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachin navle
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank online transaction failed amount debited from my account but not credited to merchant (web-work.In)

Address:Hyderabad, Andhra Pradesh, 500032
Website:icicibank.com

ICICI Bank — ONLINE TRANSACTION FAILED AMOUNT DEBITED FROM MY ACCOUNT BUT NOT CREDITED TO MERCHANT (web-work.in)

I had made a on-line transaction for Web-work.in on 14 DEC 2016 through ICICI Debit card.
Transaction Details are as follow:

Transaction ID:[protected]
Account No:0419****491
Amount: Rs 11500.00
Transaction Status;Failed
Transaction Date:14/12/2016
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:400079

I have got a call free life time credit card from icici bank i have written communication on phone message as well as on whats app also on gmail regarding offer as well as document submitted.
Still i didnt receive the request number although i got a confirmation call from icici bank team.
When i am calling on [protected] & whats app number [protected] number but noone is responding. this is simply ridiculous.
I am going...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Durga Prasad S
from Hyderabad, Telangana
Report
Copy

Fraud with Loan Amount

Address:Ranga Reddy, Andhra Pradesh, 500019

Hi,

I have taken person loan from ICICI with Loan account number LPHYD[protected] at ICICI Infosys Branch, Hyderabad.

Attached to the loan they deducted approximately 27, 000 towards loan secure insurances. But for the same I didn't receive insurance documents. I received insurance documents for the amount 13, 500 (approx) and same information was told by ICICI customer care.

To get clarity and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lohith Raj Urs
from Mudigere, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Home Loan Sales Executive Blunder

Address:Mysore, Karnataka, 570008

Hi,

This is completely disgusting, I am a customer of ICICI family from the year 2004, today I got cheated by ICICI Loan Department.

I applied for ICICI home Loan with the known sales executive person by submitting my preliminary documents (All documents except property documents).

Initially Sales executive told me that he cannot process the loan until I submit complete Property documents & hence...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nisarg8391
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Fraud Transaction

Address:411057

I am having the same case and lost 15000/-
I too have registered complaint with ICICI bank.
I approached ICICI bank and talked to branch manager. They assured me to investigate and provide the details within 2-3 days.

Still I didn't get any reply from them.

Most of the transaction is debited to SBI_BUDDY and MPESA.

I request ICICI bank to act on this immediately.

Nisarg...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
yeredla prashanth reddy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IMPS Transaction failed

Address:500070
Website:Bank

Hi,

I have done an imps transfer of 24950 on 14th of Dec. The transaction got failed at destination bank. My money is debitted but not refunded. I have checked with the beneficiary and it is not credited to him as well. I have done another imps transfer of 24950 to the same beneficiary on 19th of Dec. The second transfer is success and the beneficiary got money for the same.

I have raised two service request)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajatgrover
from Varanasi, Uttar Pradesh
Report
Copy

ICICI Bank Worst Bank Ever for Corporate companies ( Current Accounts )

Address:Yamuna Nagar, Haryana, 135001
Website:www.icicibank.com

Dear Sir,

It’s been over 16 days We have been visiting ICICI Bank on Daily basis regarding my Remittance of 465 USD, on December 7th I have submitted all the required documents for disposal and got commitment that money will be credited in 2 hours than 2 days than 3 days

and Today it’s 21st December, We’re visiting ICICI bank on daily basis and we’re just getting fake promises each time than Money will...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
developer.rky
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account not opened even after passing 12 Days

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.icicibank.com

Hi Team,

My application form number is[protected] and request for a/c opening has been taken on 03/12/2016 and verification done on the same day thereafter I got sms on 05/10/2016 that within next 3 working days your a/c will be activated but till yet it has not been activated.

I visited the branch on 19/12/2016 and then consulted with Sudhir Executive [[protected]] and Branch Manager and both said till...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manjusha Wakchaure
from Satana, Maharashtra
Report
Copy

Agriculture loan

Address:431127

Dear sir, one of the fraud company gave loan 15000₹ we pay back all money and that company was run away they toook 30000₹ to make double money. Due to this fraud company they cancle my loan in Latur branch. I take all details from the company of EQUIFAX. They also acrpt there mistake. My name is Ramprasad kalyan Aute At-Wadgaon post-Sushi Tq- Georai Dist-Beed. My contact number is [protected]. Please contact me with details....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Seelanand
from Tirupati, Andhra Pradesh
Report
Copy

Realising of gold loan

Address:Chittoor, Andhra Pradesh, 517583

I was taken gold loan in icici putter chittoor district. Now Iam going to realse that gold. In which way that I have to do it. They are not accepting the check of other bank. What I meant is when I went to the they are the as that what ever the that you go we need money to clear the loan not In the of check
Here my complaint is why they are not accepting the check...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
erpre71
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Information, Payment and Penalty to consumers

Address:Kolkata, West Bengal, 700135
Website:www.icicibank.com

I have to SBI ECS to be deducted from my salary account on 15th Dec'16. By mistake the amount was missed to be transferred from my other ICICI Bank Linked account to ICICI Bank Salary Account. Both the account were linked.

Bank send me the sms "the ecs is on hold please fund you account immediately" at 8:54 PM. I made the transfer of fund at 9:47 pm with ICICI Bank Linked account. Account debited at 9:45 pm by amount credited...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aman walker
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsupported staff and very slow processing.

Address:110019
Website:ICICI BANK

My name is munna ansari i had deposited rs. 3100/- in the atm machine (atm i.D 62942wcr) on 14/10/2016 at 11:11 am in new delhi, nehru place in a/c no.[protected] but i had press wrong a/c no.[protected]mr. Suja m a/c holder name) and was transferred to that account and when i found that was happen on the same day i approached to the nehru place, new delhi icici branch immediately and told the whole thing to the bank personnel regarding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abirami T
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank Imps Fund Transfer-timed out, money debited,not credited to beneficiary ,not refunded

Address:560066
Website:www.icicibank.com

I have A/C[protected] with icici bank I have transferred Rs 50000/- using IMPS on 19th Dec 2016 at arount 9.00PM to SBI Bank A/C:[protected] MYANIGI REDDEMMA. The IMPS Ref No[protected]. Amount debited from a/c but not yet credited to beneficiary account . I got message that it timed OUT transaction status will be updated by beneficiary bank but still amt not refunded not credited to the beneficiary bank Please Look into this issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akanksh s
from Gulbarga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money icici service annual fee deducted without subscription

Address:Mysore, Karnataka, 570023

Hi Team,

I have never used or subscribed for your My money services .

I was lucky enough to identify that you have deducted 375rs from my account with out any notice.

Details :
BIL/[protected]/MM Annual Fee NOV1
6-OCT17/140764
Transaction date : 19/12/2016
Account Number :[protected]

Kindly refund my amount and dont subscribe to any service with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Drip
from Erattupetta, Kerala
Report
Copy

Please be away from ICICI bank

Address:560077

I don't know how to tell about this ICICI bank cheater. I don't know Why icici bank try to hide a large pumpkin inside heap of rice.
As everyone knows that there is no proper connectivity to ICICI credit card customer care via phone even ICICI bank able to rectify this problem.
Icici bank has taken 575rupees from my credit card on Nov 23rd 2016 without any reason.
I will explain my worst experience with ICICI Customercare...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy