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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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ICICI Bank reviews & complaints page 750

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S
srinivasasaichunduri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online opening of savings account

Address:515134

My application id is : 37245128
DEAR ICICIBANK
for opening new online savings account I transferred 15000 online while opening, amount got transferred but savings account not created instantly. No status for the amount i transferred to icici (image attached) so kindly request to return the money or generare account no for me initially before opening account i fedup with customer care of icici no response feom any body please...
+1 photos
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R
Rahul Gill
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit card not received in commitment tattoo

Address:Jalandhar, Punjab, 144002
Website:www.consumercomplaints.in/new_complaint

Respected mam,
My self rahul gill & account no.[protected] in jalandhar. I have lost my debit card in 5 december 20:00pm. Then i m visited in ur icici branch morning. Mam ur 10no associate tell me speak to icici customer care. Then i put my debit card block and request a new debit card to cast (6/12/2016). According to (Tat) bank policy should be reached 5, 6 days my debit card, but now 16/12/2016, 17:00pm. What happened mam 1....
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V
viddiii
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reactivation of account

Address:Mysore, Karnataka, 570018

Hi,

I have salary account in icici bank, mysore infosys branch. I left my job 2 years back and currently i am not using this salary account from a quite a long time.
Please assist me on how to reactivate this account. Will there be any deduction of amount? Currently i am in bangalore and the home branch is in mysore. Can i visit the nearest bank regarding this issue.
Kindly revert....
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V
vinnunishu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited

Address:560037
Website:infinity.icicibank.com/corp/Finacle;jsessionid=0000UxYZah7tK_rEzeNheIQT_K2:R94m7t0m4?bwayparam=80CMy

Dear sir,
I'm vandana holding icici savings account for past 3 years. A/c#[protected] in marra thalli bangalore.
Without any intimation my account has been again and again debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying rbi standards / guidelines.

28-11-16 mabchgs-oct16+stax00 dr. 64.22
28-11-16 mabchgs-sep16+stax3.113.11...
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P
prateek009
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited to my account

Address:Ranga Reddy, Andhra Pradesh, 500088

I cancelled the order on jabong.com and refund was initiated by jabong through payubiz gateway on 6 dec 2016 and as they sent me the mail which shows that the order was success with arn: 74332746342634186761537 and request id: 36409401. I have been waiting for long time but still the amount is not credited to my account. Can you please help me with this......
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Address:Chennai, Tamil Nadu, 600003
Website:icicibank.com

I had been using icici bank for about 12 years now. This is ridiculous with icici bank. They have blocked or frozen my account without any intimation and i am facing issues in making my payments. I have my parents travel abroad in couple of days and have to make payments before they do. This unprofessional bank has blocked my account and i stay abroad!!!
Tried calling customer care and no response....
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R
ravi vyas ravi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service & behavior

Address:Kolkata, West Bengal, 700029

I have a current account with icici bank gariahat branch kolkata having account no.[protected] in favor of red rose distributors (P) ltd. Due to some unavoidable circumstances we are not able to operate oyr account since last one year. After we overcame our problems, we decided to resume operation with this account.
On 7th december 2016 we had sent our representative along with a letter on our letterhead for account statement to the...
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H
harshpraj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement credit card is chargeable (annual) but old credit card is life time free

Address:Pune, Maharashtra, 411014
Website:icicibank.com/complaints at level 4

I had mailed you on 26/10/2016 and after 42 days also you can not solve problem.
Mr. Pramod singare (Office of head service quality) is handling from 26/10/2016. But i think he is not capable.
Also i had put complaint your step1, step2, step3 level, but not get response.

What is your lead-time?

You are putting same copy paste mail and just change date and time. What is that mean.
Do you...
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A
Akash7777
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received due to technical error

Address:Allahabad, Uttar Pradesh, 276001
Website:icici bank

Sir,
I would like to infofm u that on[protected] through union bank of india by mobile banking through neft the amount of rs 45000 has been transferred to my icici bank account. But due to some technical error the amount received but automatically deducted from the account but not received to sender and receiver bank account. I also contacted to both the bank branch managers but no actions taken regarding his issue.
O kindly...
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A
Anu2212
from Chennai, Tamil Nadu
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Recharged amount not credited

Address:624001
Website:www.icicibank.com

Dear icici,

I did mobile recharge to my bsnl number through icici and the recharge amount didnt get credited to my mobile. But the amount got deducted. It is happening for the second time. I am using bsnl tamilnadu sim card in kerela.

Why it is not getting credited atleast the amount should not get debited.
Kindly look into this.

My account number:[protected]
Transaction id [protected]...
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V
Vivek Somwanshi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of failed ticket booking was charged

Address:N/A
Website:N/A

At 10/12/2016 i make an reservation from lucknow to itarsi through premium tatkal quota but booking not done and my amount of rs 1150 was deducted from my icici bank account this transaction also looking in my irctc account my user name is= vivek25som
My
Transaction id: [protected] please check and refund my amount in my account
And i also an attachment please check and resolve this as soon as...
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J
Jegadeesan_Sigamani
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False transaction from my account, they are taking care of my complaint

Address:Chennai, Tamil Nadu, 603302

Hi sir, madam
I bought electrical goods from the ganesh electrical shop on 15-october, 2016 for rs.240 with my debit card. But, there was a false transaction happened in my account on 11-nov-2016 and rs.240 has taken from my balance. I had informed this to the icici bank and made an complaint with the complaint number sr[protected] and i have sent all the documents regarding this false transaction to the icici customer care. I have mail...
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P
p.shankarrao rao
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM issue

Address:560103

I am one of the employee in the priteck park, ecospace bellendure, bangaluru.

Yesterday me and my friend went to use the icici bank atm. But the building organization not allow to use the atm. They said the atm only for their employees.

So please confirm that the atm is only for their employees or for all.

If it is not, then i request you to take a strict action regarding the issue....
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V
varun2007joshi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gift not received payment not refunded

Address:Pune, Maharashtra, 411016
Website:www.icicibank.com

My service request no : sr[protected]
On 1 dec 2016 i got a message about cancellation on gift card because of invalid pin code but when i call customer care and provide all details and they told me they will create new request and processed gift card and reached by 8 dec 2016

Even after that when i call customer care on 9 december 2016 they said there is no request for process further for gift card they will provide call...
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M
Monil D Shah
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online fraud and funds blocked by icici, request help for recredit

Address:Ahmedabad, Gujarat, 380061

Dear sir,

I am part of innocent public working in corporate sector. Recently, someone has by defrauding me taken details of my two bank debit card and on 19.10.2016 transferred the amount of rs. 53500.00 and rs. 23000.00 in his account with icici bank, as per following details:

Name: pratapsingh baghel, 116, picholi flr, lake palace road, gulab bagh, nr. Toutiest police chowkey, udaipur - 313001 m. [protected]/[protected]...
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H
Heena desaI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card details

Address:400080

Myself heena mahesh desadia holds a credit card with icici bank xxxx xxxx xxxx 1018.
I received a call from +91 - [protected] said it's from icici credit card department and fraudulently taking my card credentials. This belongs to sistema shyam teleservices from delhi as per truecaller app.
3 fraudulent transactions are made on credit card as below :
1. Inr 9, 825.00 at paytm mobile solutions (December 14, 2016; 12:00:30...
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C
Chaitanya Cherukuri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque clearing delays

I have deposited cheque on 9th dec at 9.30am and now its 14th dec (Icici branch manikonda,[protected]. Cheque proceeds are not yet cleared. But, already the amount is already debited to my friend account on 13th itself. Dont know what they are doing with that money.

It seems like icici bank has this bad of habit wantedly giving late credit of cheque proceeds.

So i advice customers to avoid icici bank if they...
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U
umesh garudi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque bounce charges for date being blank

Was surprised to see message about cheque being bounced,
On checking it was noticed that cheque did not have date filled in.
My question is why the cheque accepted without verification

When we get a call from banks reminding to pay money against the chegue provided or else it will be returned, but here am unable to understand
That for just silly mistakes we are held responsible....
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M
Mahesh Zunjare
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of salary account

Address:Bangalore, Karnataka

Dear sir/mam,
I am mahesh dilip zunjare and i have applied for salary account before two weeks but it still not activated.
I have got the account number kit and debit card kit also.
I have applied in uttarhalli branch in bangalore.
Account number[protected]
My payment is pending due to the inactivation of the account.
Please take an action.
Thank you...
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P
payal8
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank applied surcharge without any further description

Address:Pune, Maharashtra, 411057
Website:icicibank.com

I had using icici debit card for fuel and grocery, and all of sudden when i checked my passbook there has been some surcharge has been debited from my account without any prior inform. Even i did'n get any sms regarding the same. This should not happen. At least they have to give some clarification about it. No other bank is applying this kind of extra charges. This is really not expected from icici, it's really worst experience....
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