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ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
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14252
Unresolved
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ICICI Bank Phone Numbers

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1800 103 8181
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551

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Mumbai
Mumbai City District
Maharashtra
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400051

ICICI Bank reviews & complaints page 752

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R
Raju Chaluva
from Manthani, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disputed amount.

Address:Bangalore, Karnataka, 560098
Website:icicibank.com

It's been 2 years my card was used online in brazil from a hacker and ICICI bank customer care guys said they would take care of it.
I have sent mail to ICICI bank several times and every time i get a call from different person and i had to send datails again and again.
I am fed up with these things and left as it is.
and now they are telling I have to pay settlement amount!!
I had cleared the last swiped bill...
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A
Ajayjindal78
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongful denial by icici for deposit of cash

Address:Gurgaon, Haryana, 122001
Website:icici bank

I went to icici for deposit of old currency notes in ppf but they denied the same. There was no guideline by RBI at that time. Next day branch manager sent a mail stating it can be deposited. instead of accepting his mistake he is saying further to our discussion ... instead of accepting his mistake.

Though the RBI subsequently clarified not to deposit old currency note in ppf account but the fact is Before said clarification,...
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A
Amrit Rathore
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sum blocked from ICICI savings account

Address:110074

A sum of 45k has been blocked on my ICICI savings account due to the ICICI credit card i am holding. I have been paying interest on regular basis. Also made a payment of 30k two months back.I have been told to visit Collection department in Delhi to provide justification and get approvals to unblock the sum. I have visited two times there which is approximately 35 kms from my home and took two days off from my office. I have provided justification...
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R
rijuraju88
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMAB Charges-ICICI

Address:New Delhi, Delhi, 110096
Website:www.icicibank.com

I am having bank account in ICICI Vasundhara Enclave branch and my account no. is[protected]
My contact number is : [protected]
I was just checking my bank statement and got the shock because my account has been debited by SMAB charges on several times.
I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I
understand that ICICI bank...
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K
Kushal Chand Katoch
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tax Saving BOND -022002-TSB

Address:New Delhi, Delhi, 110034

Dear Sir,

Re: Redemption Amount Not Received from ICICI LIMITED.

We have subscribed for four units of bond in 2002 and would have been to my bank account but to my surprise this has still not paid..We request you to take this forward and arrange to resolve.
The details are given as under.

Bond No. Certificate No. No.of Bond Distinctive Nos.

[protected] [protected]br...
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D
dinesh shejval
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Epf withdrawal

Address:Mumbai City, Maharashtra, 40001
Website:icicibank.com

Dear pf team,
I am dinkar ganpat shejval existing employee of icici bank. I having pf account mh/18796/295468. And my una account is also activated having number[protected]. My employer is unable to settlement my pf.
I left my job due to my personal reasons. I want withdraw my pf. Please provide me solution how i withdrawal my pf amount without employer. What documents required for pf withdraw process.
Please provide...
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S
Simran Klub Trinity
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor behaviour and bad attitude of manager

Address:New Delhi, Delhi, 110076

Dear Madam,

I'm am an Icici HNI CUSTOMER.
yesterday I had visited the branch In Jasola new delhi to deposited cash.
There was a board that read more than 50000 you have to do a reKYC.

The branch manager was on leave and I spoke to Mr Sunil the assistant branch manager.

When I Asked him of the process and procedure for reKYC he explained the same.

There were hardly...
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D
Dheeraj Raghavendra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges on debit card

Address:560024
Website:www.icicibank.com

Hi, ICICI bank is charging interest on debit card swipings in petrol bunks. Government of India under Narendra Modiji leadreship is pushing for cashless transactions whereas these people are charging on debit card swipings for fuel which is illegal as per Government rules. If this continues how can we use debit cards anywhere. Why should we loose money on cashless transaction. This is ridiculous. Kindly take action on ICICI bank...
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N
Nigam12356
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding fraudulent payment made from my account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.icicibank.com

Hi,

This is regarding a fraud payment made yesterday from my account.

I tried reaching their support team for around 20 minutes on 3rd Dec 16 but was not able to connect.

Finally after waiting in que of 25 people Mr. Karthik addressed my issue but rather than giving me a solution this guy disconnected the call.

Worst exp i ever had with ICICI Bank.

Again i tried waited...
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V
VIPASHA VIPASHA
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DP Charges Fraud - NO DEMAT ACCOUNT

Address:New Delhi, Delhi, 110085
Website:www.icicibank.com

Account number[protected] under the name of of vipasha gupta being charged DP Charges of 805.0 without any prior information or account holder's consent. I mentioned the customer care service that i have never selected this service and im being charged 805 without my consent.

I have called the bank and haven't been provided any resolution. Nor did they confirm to revert back these charges....
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V
vachan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card Pin, Bad customer care response

Address:560001

I had applied for credit card like 2 months ago. Recently, 15-20 days ago i received the message saying that the credit card pin has been sent through speed post. I received my credit card after few days. Now i have credit card and no password to use it. And credit card is not showing up the online ICICI bank page.

I have sent this same complaint 3 times over ICICI complaint portal. I haven't been contacted back with any solutions...
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nitesh chhatre
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges on Debit card for Fuel purchase

Address:Mumbai City, Maharashtra, 400069

At today's condition also ICICI are charging on FUEL for debit card payment as there is no cash in ATM to withdraw and if PM needs to make cashless India this type of extra pay why people had to do need refund on all deduction of extra money. else provide service to customer with cash and not to use card if there is extra to pay on card purchase. Need to take this serious action as this small amounth make big for month....
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S
Sunil Dutt Trivedi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto debit to my account

Website:www.ICICIBank.com

Hi.. there is auto debit to my account happening.

A/C No[protected]
amount of Rs 3rd Dec 3325 info VSI*ONLINE JOB
23rd Nov Rs 5756.64 info VIS*ONLINE JOB
14th Nov Rs 1843.11 info VSI* ONLINE JOB
Registered complain in 9th Cross Jayanagar branch, but they have not even registered same after 3 day's.

Surprisingly there is no ID for complain, looks like entire system had been designed...
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S
Sheth HN
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop Auto Debit from my Account at ICICI Bank Rajkot City

Address:Rajkot, Gujarat, 360 005

You are kindly requested to Stop Auto Debit from my Account at ICICI Bank Rajkot City.
My Account No.-

Savings Bank Account
Account No.
[protected]
Kalawad Road Branch
Rajkot City
Stop Auto Debit Regarding ICICI Prudential Policy
ULIP Policy No.[protected] Maximiser V
Policy Holder Name : KUNAL HITENDRA SHETH

Name of Complainer
HITENDRA NAGINDAS...
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S
Srishti Chatterjee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment through calls and rude behaviour

Address:110020

I am getting unwanted calls repeatedly and unnecessarily time and again since the last week. I have informed the person that it is a wrong number and yet they continue to call time and again relating some other whom i have no contact/ relation with. Please stop these calls and stop bothering me unnecessarily. This is highly irritating, getting calls innumerable times in between work and lowering my phone's battery! Please some action against...
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P
Preeti Rakesh
from Mumbai, Maharashtra
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Nre nro account

Address:Thane, Maharashtra, 421301
Website:Icici bank

Hi, i want to complaint about mr vijay from icici bank kalyan agra road branch (Nrenro account). Please take his test for product and document information. Highly careless and non professional person. I cant believe icici bank dont think about his reputation. He did not come to my home after fixing appointment nor he called me to cancel. Next day when i went to the branch he collected my document (Incomplete) and started giving false false...
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AvijitRai
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not received

Address:Lucknow, Uttar Pradesh, 226010

I have made a flight booking via indigo app, through my icici debit card on 25th sep.
Icici had displayed and confirmed the offer of 1000 rs. Cashback on flights booked on indigo app or web, between 22nd sep and 25th sep.
Had a talk with the customer care also for confirmation of cashback while booking. The cashback was to come in 2 months, but i have still not received.
Numeric booking id[protected]....
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P
Pramod Gulabrao Londhe
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dp charges fraud

Address:411038
Website:infinity.icicibank.com

I have a Demat account in ICICI bank for 3 and half years now. When I checked my bank transactions and I found that there is one debit transaction '57685535 DP CHGS TILL OCT-16 Dr. 805.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged. The ICICI representative never shared such DP charge info, i don't need...
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A
annu333
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank dcardfee

Address:500081
Website:icici

I am the a/c holder of icici bank from last 1 year,
Now they have charged 571.71 under this category dcardfee1172nov16-oct17st
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything...
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SanjayDalvadi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late delivery

Address:380004
Website:www.icici.com

Hello,

Its already regarding my old complain about icici.

I also got one call from +91 [protected] for resolve coral debit card issue.

After that they register my complain and give me request no : sr[protected]

After this i got message with complain no from vk-icicib, like

Message: "dear customer, your request for re-despatch of debit card has been registered vide sr[protected]....
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