ICICI Bank Complaints & Reviews

I haven't subscribed to my money service but still anual fee for dec16-nov
345 rupees got deducted. Most annoyingly i can't even find 'unsubscribe' in the my money console. What an insane they don't have toll-free number. Please unsubscribe me from my money service and pay back my money.
Details: 23/12/2016 bil/[protected]/mm annual fee dec16-nov dr. 345.00

Yesterday i entered to icici atm, borivali (West), mumbai
On withdrawing ₹2000, new 2000currency came out of machine which was fully torn 2000note which was sticked/joined with cellotape on back side of note.. I immediately ran into icici bank which is jst beside atm to talk on this issue with manager, and for my surprise the answer was so upsetting, manager 1st told we can do anything talk with the bank from which you have been issued this card, then he told if you would have had your a/c with our bank we could help somewhat, then lastly they said if you or your relative have a/c with us then deposit from their a/c amd this too was not guaranteed to me that whole value i would get or not
Please help... Waiting for your help... Thank you

I made a transaction online with 1&1 and i found that it did not request for otp/3d secure pin. Payment got deducted without otp/3d secure pin.

I though this might be a fraud transaction hence i called on the number which is given back to the card but same was not going through. I checked number online but same was showing out of working hours hence i tried to place card deactivation request online from my net banking account but same was showing error every time.

Finally i found a number online where i reached to your team and your stupid execitive tried to redirect me on wrong track by saying only 2 details required from name, expiry date, cvv and card number while purchasing online. I got more confused where i called to remove my confusion.

I received call from kavita on 06 dec 2017 and she already informed that she is arranging the replacement card. She never informed me about any charges for the same on call or email which she sent to me and today i got an email from parveen stating my replacement card has been issued and there will be charges for the same.

I never expected such pathetic service from icici.

Request you to don't send replacement card to me and stop my both of the credit cards and adjust the due amount from my fd which is under my account. Kindly credit rest amount of fd in my account and i will open new account and will get cards from axix/hdfc bank as i don't want to continue with such a stupid bank.

Regards,
Ashish patel
+91 [protected]

I had been an account holder[protected] for last 10 yrs andabove and continoulsy and consistenly doing only online transactions. till date i might have visited your bank may be one or twice for opening acount and may be for buying your product. every year i had been requesting your goodselves to PLEASE ACKNOWLEDGE ME, PL GIVE COMPLIMENTS IN THE WAY OF DAIRY, CALENDAR, PETTY GIFTS. NO, your people say visit branch. should I. Mr Modi says pl convert yourself to digital and i had been digital to your branch for more than 10 years. i may be one of the pride customers who hardly visited any of your branches but continously almost everday logging in.
you say provouge watches as gift but what about me am i not eligible for such gifts. if you can deliver everythig on line and post why not a dairy/ calendar/pen/ provogue watch etc by post to my mailing address

pl look into it . it may be one of your innovation and i also have many ideas to improve business if you ask.

thank you
cps srinivas

Hi
I'm jyoti, victim of cyber fraud. I had booked a package with a travel company Yours trip shop, based at phagwara. I've paid them Rs 104000/- in their ICICI account no.[protected], via cash deposits. I have the payment slips as well as acknowledgement of the payment. First they did not gave me all confirmations of flights, hotels. Then near to the travel date, they started misleading. Finally we weren't able to go. On they are not returning the money. I know bank cannot help me on this but I request the bank to keep an eye on this account as they can trap other people also.

ICICI ACCOUNT NO.[protected]
Company name - YOURS TRIP SHOP
BRANCH- PHAGWARA
CONTACT PERSON- ROHIT (mob- [protected])
SURINDER (mob- [protected])

An agent from icici bank narangpura branch credit card division name Utsav Soni, Employee Number: 0010207 came over to my work pace and I handed over all the documents required for my credit card application.
Some documents were missing so we discussed and I provided him more documents required.
After that there is no word from the person or the bank and he doesn't receive my calls nor he returns call. I have called him multiple times over several weeks but no response and the bank claims they have no such application.
He has basically disappeared with my documents.
Please look into the matter and take appropriate action.

Thanks,

Over a past 2-3 months Rs.1000 was being deducted under RPI/ICVBP
.please unsubscribe me if its related to any add on services from ICICI.

I am not sure who its debitting to. I need to know the recipient for those withdrawls.

email: dhans.[protected]@gmail.com

Please consider my mail as an escalation.

I have tried numerous times to close my FD account[protected] by calling customer care, visiting my nearest branch in phagwara neither of which was helpful.

Request you to close the FD account[protected].

This FD is under lien and have already talked to credit card department and got the card closed.

Please tell me the resolution here.

Dear Concern,

I made the transaction in mswipe machine on[protected] for 80000/- rs due to some reason mswipe hold the amount nearly 20 days. Now they refunded it and they give ARN number in email and they ask me to provide this ARN number to ICICI bank, I gave the ARN to dispute team but till now I didn't get any refund or conformation from the bank side. Kindly refund my 80000/- rs by tracking provided ARN number ASAP....

Sir your kota railway colony branch ki entry machine note worked..
Sir jab bhi bank jao dairy main entry karvane aap k bank karmchari kahtey hai ki 2-4 din baad aana phir kahtey 1-2 weak k baad aana sir plz kuch kariye..
Rajasthan bank ko to aapne handover kar liya hai magar facilities to badlo kiun Icici ka naam badnaam kar rahe ho..
Desh badal raha hai kahi main bank naa badal duu...
Jai hind sir..

Hi,
I have transferred online money for a wrong account no ([protected]) on 02-jan-2017 for rs 2500 pls requesting you to revert it back to my acc no[protected]
As soon as posibble.

Thanks

Hi i want to unblock the card [protected].. Don't know how it got block. I want to make online payment. For online payment it is mandatory to have debit card. I have debit card with me but i never been used the debit card. And now i am trying to make online payment, i want the Active Debit card. Please make it activate as soon as possible to you... It will be very great.. I am trying to make payment since last week, got so irritated.. So many issues coming...

Dear sir,
I have bought icici fastag a month back to implement the digital way of payments initiated by govt. I have been informed that the payments deductions from fastag will be as per the applicable rates at respective toll plazas. I am using the tag from past one month. I generally have my regular trips between Kakinada and Visakhapatnam which are mostly round trips (up and down) within 24hours. There are 2 toll plazas i.e. Vempadu...

On 3.1.2017 at 10.30 a.m. I tried to book online railway ticket from gajraula (UP) to chandigarh. But without completing the process of ticket booking an amount of Rs.210/- deducted from my a/c no.[protected]
. Then at 11 am I again tried taboos railway ticket this time ticket booked and money again deducted. I have already lodged complaint on the same day but no reply has been received so far. kindly refund the amount of Rs.210/- which was deducted without booking railway ticket.

I have been charged Rs. 57.xx as surcharge on purchase of petrol worth Rs.2000 at HP petrol pump using my ICICI debit card. When I called ICICI customer service, I was told that the merchant had asked them to charge it. This is ridculous. When I asked the petrol pump if they charge they surcharge, they said no but they cannot help if bank charges a surcharge.

If the govt./bank wants customers to use e-payments, this surcharge is a dampener.

Please reverse this surcharge asap and make sure it is not charged in the future.

I have a 3 in one Demat account in ICICI bank for 4 years now. When I checked my bank transactions and I found that there is one debit transaction '57797854 DP CHGS TILL NOV-16'---- INR 805 '. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

A wrong transaction was being made by a merchant (25, Dec 2016) offering some services.They provided me with a "void transaction slip". Bank officials said that amount will be refunded within 7 days into my account. 10 days have passed now and when i am trying to raise a service request in Maharashtra ICICI bank customer care, its always coming busy.What should i do now..It is such a hectic process to reclaim my own money.

ICICI bank have issue me credit card last year with the promise that you have not pay any charges for this card only you have to make payment for your purchases. but they wrongly charged with some fee after issuing me the card and after one year they are demanding me to pay approx Rs.3200 and they also blackmailing me with the CIBIL score is affecting if i will not pay.This way they are presurising me to pay the amount before closing the card.
Kindly help what should i do?

I along with my family tried to build a long lasting relationship with bank which was not reciprocated. I was clearly told that there is no pre closure charges for my car loan after 2 years. When I mentioned the same thing today while closing my loan at HSR Layout, Sector 1 Branch, I was told that you cant be given this wave off because you don't have agreement which states the same. Trusting on the bank I didn't keep that document even if it was provided to me. Finally I ended up paying pre closure charges. I called customer care later to address this, they acknowledged that you pre closure charge should be waived off its clearly mentioned and asked me to visit the branch again but sadly I cannot take a day off again and visit a loan branch which so far away from where I put up. I requested them to register a complaint against the branch to which they clearly denied. I spoke to Mr. Shiva!

As I have the above mentioned Credit Card for the last six years and also operating salary account in ICICI Bank since seven years.
On seeing the latest CC Statement, I have noticed that following levy several charges like Late Payment Fee, Service tax plus, interest Charge, service charge, amount to Rs. 3285_resulting harassment to me only.
The following are the charges has been included in Nov 16, CC statement by ICICI
a. 11.12.16 Late Payment charges for last statement Rs. 75
b. 11.12.16 Service Tax assessment @ 15% Rs. 112.50
c. 27.12.16 Interest Charges Rs. 2107
d. 27.12.16 Service Tax assessment @ 15% Rs. 316

In the month of Nov. 2016, my Salary was got delayed due to demonetisation legal tender decision taken by Government of India.
The Credit card November Bill payment of gets delayed by 3 days ONLY. While my past record of last six year against the credit card payment is very good.
I had never delayed single day except last month. While most of time even I have paid before the time & also paid more amount against monthly Credit card bill .
Again I am reiterating that it is not my motive / intention to default payment.
I request you to please advice them give reverse credit of this amount of Rs.3206 at the earliest.

Your cooperation highly appreciated.
Thanking you.
Manish Kumar.