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ICICI Bank
ICICI Bank Limited
Customer satisfaction rating: 63%
16722
COMPLAINTS
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ICICI Bank Customer Care

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Address
ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
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Phone:
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Additional info

ICICI Phone Banking Center

ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500032



Registered Office

ICICI Bank Limited, Landmark: Race Course Circle, Vadodara 390 007


Customer satisfaction rating
63%
Complaints
16722
Pending
1256
Resolved
9672
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Good news! We have a good connection with the company and they're good at resolving user complaints.

ICICI Bank Complaints & Reviews

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G
Hyderabad, Telangana
Home Loan A/C No.LBCHE [protected].I have remitted RS.20000/- as partpayment towards home loan on 26/11/2009 in ICICI Bank...
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[Resolved]

A
Dehra Dun, Uttarakhand
this is to lodge a complaint against icici bank dwarka sec-7 branch......
being a local to this area , at some emergency times i hve always found that 95% the atm machines are not wrking or out of order.....
i hve tried to acknowledge the same to bank official's b4 ....but there s no response
they always come up with some excuses or other....its been almost a year people around this area r facing this problem .....a tech problem can occur at times ...but difficult to understand how can it be for every 9 out of 10 times and that also going on fr a year.....
bank officials (dwarka sec-7 branch ) are not serious about this ...and t can b judge even by their gestures
Complaint marked as Resolved Aug 14, 2020
Dear Avinash,

Thanks for bringing it to our attention. We will look into it at the earliest.

Please email us at [protected]@icicibank.com in case you need further assistance.

Regards,
ICICI Customer Service Team.
Dear Avinash,

The issue with the ATM machine has been attended to and rectified.

Please write to us at [protected]@icicibank.com in case you need further assistance or would like to share any feedback with us. We hope to enjoy your trust in the years to come.

Regards,
ICICI Customer Service Team.
I HAVE A SAVING BANK ACCOUNT IN SEC-7, DWARKA, ICICI BRANCH. AND FOR A LONG TIME I AM FACING MANY PROBLEMS CAUSE OF CORDINATION OF ANY PROBLEM
THEY ALWAYS SAY FOR CUSTOMER CARE HE CAN'T DO
ANY THING. FOR A SIMPLE CHEQUE BOOK I AM COUNTINUE
REQUESTING FOR ONE AND HALF MONTH. BUT NOT ONE LISENT IT. AND NOW I BECOME FRUSTATED AND THINK I COUNTINUE IT OR CLOSE TEH ACCOUNT.
WHEN EVER I CALL IN THE SEC-7 BRANCH WE GOT IT'S ALWAYS BUSY.
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I have deposit my DDA flat application form # 0452803 in November 2010. 18th April 2011, Falts draw declared & am not able to get any flat in current allotment.

As on date, I have not received my refun money i.e. Rs.50, 000 from DDA officals via ICICI bank.

As DDA offical informed that we will get money on or beofre 29th April 2011, But as on date, my this matter still pending with ICICI Bank.

Nobody pick-up Nodal office telephone i.e.[protected] as prescribed in DDA form.

Request to lodge my complaint and sort our this issue.

Thanks & regards,
Neelam Khatri
W/O Anil Kumar
Mob: [protected]
e-mail: [protected]@yahoo.co.in

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    S
    Dindigul, Tamil Nadu
    Sub: Non payment of ICICI Tax Saving Bond-022000-TSB- Two
    Sir,
    With due regards it is submitted that I have...
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    [Resolved]

    D
    Chennai, Tamil Nadu
    Repected Sir, i am working the icici bank (Wings Card Division) chennai Branch.2006 to 2008 past 2 years.office is closed so i am living the office i applied the epf. two times but no responsiblity office side.
    This office main branch Bangalore. i am file the complient same the this website address last twenty days back but no reply. please reply me what is the my pf amount balance then what the appling formalities.
    Please notes: NOT RESPONSIBLITY OFFICE SIDE( Icici bank wings card division)
    My Pf No:KN/35019/9082
    Complaint marked as Resolved Aug 14, 2020
    Dear Purushothaman,

    We're sorry to hear about your experience.

    We'll contact you and work to address your issue at the earliest.

    Regards,
    ICICI Customer Service Team.
    Repected Sir, i am working the icici bank (Wings Card Division) mumbai bandra Branch.2006 to 2008 past 2years office is closed so i am living the office i applied the epf. two times but no responsiblity office side.
    This office main branch Bangalore. i am file the complient same the this website address last twenty days back but no reply. please reply me what is the my pf amount balance then what the appling formalities.
    Please notes: NOT RESPONSIBLITY OFFICE SIDE( Icici bank wings card division)
    My Pf No:KN/35019/8074
    Hi,

    I have resigned from ICICI 3 years back and still not transferred my PF from ICICI bank. Please let me know the HR contact name and number in ICICI from where i can get my PF details for filling the PF transfer form.

    I am exactly looking for the address of Provident Fund Commissoner where my account is maintained and the contact and address of ICICI bank where i need to send the transfer form.


    Regards,
    Bhuwan
    Emp Code - 125785
    Phone - [protected]
    email - [protected]@gmail.com
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      [Resolved]

      G
      Quebec, United Kingdom
      Dear Sir/ Madam

      I had acknowldegment of ECS document from ICICI Bank malwaparisar, Indore. But on very last day bank members call me and said they don't have ECS verification copy so they will stop my payment. I have enough balance for ECS payment. If I face any penalty from my finance company they I will file suit against your bank. No cooperation , no proper response I received.

      Please do the needful asap

      Thank you
      Gaurav Jain
      [protected]
      Indore
      Complaint marked as Resolved Aug 14, 2020
      Dear Gaurav,

      We're sorry to hear about your experience.

      We'll contact you and work to address your issue at the earliest.

      Regards,
      ICICI Customer Service Team.

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        [Resolved]

        I
        Singapore, Singapore
        I keep getting back to login page or some times it let me login but after some time I get an error saying "Invalid user". This is becoming worst and worst I have not traded correctly for 2 week, I am planning to close this account if they dont respond to at least one of my five request.


        they keep telling clear you history and cache of browser and dont look for the roocause of issue.

        beware of this you get under huge loss if you cant trade so better get others demat server rather than ICICI.
        Unable to login
        Complaint marked as Resolved Aug 14, 2020
        Stay away from ICICIDirect.com. They have pathetic service quality. Not following SEBI mandate.
        No point is escalating matters to Head of Service Quality of COO.They are hopeless...

        Dont invest through ICICIDirect.com.

        DONT USE ICICIDIRECT.COM...USE WHATEVER OTHER SERVICE YOU WANT...

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          [Resolved]

          S
          Hyderabad, Telangana
          I have applied for Personal Loan & same was Credited to my account#LPHYD[protected] on 05/12/2007 for 480000/- but they say that 20000 is for processing fee. No one from ICICI nor representative updated/informed that this will be deducted initially.
          Now, I got a reply from ICICI stating that it is for processing fee as per agreement. This is pathetic & kind of Cheating from this bank. This is a serious concern & illegal as they can't charge me this much of amount as they do it for Home Loan.

          They tortured me with this irresponsible behavior & with Processing Fee & Pre closing charges Bank is earning more than the percentage they claim to process.

          Please help me & do not go for ICICI in your lifetime....this is a pathetic illegal Bank in India & RBI puts a blind eye.
          Complaint marked as Resolved Aug 13, 2020

          ICICI Personal Loan processing Fee — Illegal Loan Processing Fee not informed to customer

          I have applied for Personal Loan & same was Credited to my account on 05/12/2007 for 480000/- but they say that 20000 is for processing fee. No one from ICICI nor representative updated/informed that this will be deducted initially.
          Now, I got a reply from ICICI stating that it is for processing fee as per agreement. This is pathetic & kind of Cheating from this bank. This is a serious concern & illegal as they can't charge me this much of amount as they do it for Home Loan.

          They tortured me with this irresponsible behavior & with Processing Fee & Pre closing charges Bank is earning more than the percentage they claim to process.

          Please help me & do not go for ICICI in your lifetime....this is a pathetic illegal Bank in India & RBI puts a blind eye.
          Dear Kota,

          We're sorry to hear about your experience.

          Please write to us with your contact details and loan account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

          Regards,
          ICICI Customer Service Team.
          I completely disagree with ICICI. I have been contacted by ICICI regarding the above query & threatening me through emails saying that if I don't pay Instalment Amount, I will be charged with Penalty Fee, Bouncing Charges & also Late payment charges.

          How can a bank give a warning to its customer instead of resolving the hidden charge claim I made above.

          This bank is very dangerous, never discloses its hidden charges & customers have to suffer for their lifetime.

          I am going file a Lawsuit on this issue & hope everyone understands this bank;s motive.
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            B
            Bhopal, Madhya Pradesh
            Dear Concerned;
            At the onset, I would like to take this opportunity to brief you about issues, I have been facing ever...
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            [Resolved]

            L
            Dearborn, United States
            My application to personal loan has been rejected by Citi Financial as they told I had a Rs.19000/- payment due to credit cards as per CIBIL records and the CRR pointing as 580 due to this.

            I had 2 credit cards with ICICI Bank whereby I have setteled and have no issues with that. Also have the copy of the settlement letter and the Zero statement.

            Gold Credit Card: 5176 XXXX XXXX 4000 (Settlement 31.03.2008)
            Platinum Credit Card: 4629 XXXX XXXX 9002 (Settlement date 14.01.2009)

            Also registered the complaint with CIBIL and also met the ICICI Bank managers and they told that bank will take care of everything. Another information they say it will take 90 days to update the CIBIL database and due to this my loan application got rejected and I'm not meeting the eligibility criteria of Citi Financial of getting the CRR points as 750+ they say.

            1. This is redicules, why the Bank is not updating the Credit history of the customers as and when to the CIBIL database ?
            2. What is the process followed by all the banks including CIBIL administartion and RBI involvement ?
            3. Does the customer has to suffer even if he doesn't have any credit issue as mentioned ?
            4. Why Can't I sue the bank for this damage done to my credit history and thus by busted my loan plan ?

            I'm in terrible situation with need of money and I ended with this sort of issue.

            Totally ICICI Bank doesn't care about data or money of the customers, they also don't care about the correctness, but only care about their profitability.

            Worst situation I have ever seen. If someone have any information or contacts to overcome this problem, please email me.

            ICICI Bank is one of the Greatest Fraud bank in the world.

            Thanks.
            Complaint marked as Resolved Aug 14, 2020
            Hi,

            We're sorry to hear about your experience.

            Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

            Regards,
            ICICI Customer Service Team

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              A
              Lucknow, Uttar Pradesh
              INFORMATION ON CHEQUE DISHONOUR
              I had been running a Auto Loan from ICICI Bank whose loan number is LADEL[protected]....
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              [Resolved]

              H
              Ratlam, Madhya Pradesh
              Dear sir,
              i have paid the all my dues in our cradit card no [protected] in the name of anita khandelwal in the month of 06 mar 2009 but sir the amount still show in my account i have contacted so many time in ur gwalior branch but no one give me the proper response so i request you pl look in the matter personally and make my dues clear and make my cibil up to date caz i received the mail from cibil they in form me that CIBIL cannot modify any information in the database without the concerned member confirming the same. It is the responsibility of the concerned members to submit correct, updated and accurate credit information to CIBIL.
              update  the cibil status
              update  the cibil status
              update  the cibil status
              update  the cibil status
              Complaint marked as Resolved Aug 13, 2020
              Dear sir,
              i have paid the all my dues in our cradit card no [protected] in the name of anita khandelwal in the month of 06 mar 2009 but sir the amount still show in my account i have contacted so many time in ur gwalior branch but no one give me the proper response so i request you pl look in the matter personally and make my dues clear and make my cibil up to date caz i received the mail from cibil they in form me that CIBIL cannot modify any information in the database without the concerned member confirming the same. It is the responsibility of the concerned members to submit correct, updated and accurate credit information to CIBIL.
              SInce you have given your card number, can you also provide the CVV number and expiry date so hat we can check your status online
              Dear Hemant,

              We're sorry to hear about your experience.

              We'll contact you and work to address your issue at the earliest.

              Regards,
              ICICI Customer Service Team.
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                [Resolved]

                I
                Mumbai, Maharashtra
                Sir/Madam,

                I have applied for home loan from SBI on 31/10/2009. Recently I visited SBI central Processing center at Bandra Kurla Complex for enquiry about progress of my application, but shocked to know that my CIBIL report shows three outstanding personal loans against my name. Whereas all three personal loans taken from ICICI Bank are paid and completed in time and no dues remain balance after 5th Sept. 2009. The details are as below
                Loan Amount Rs. 1,07,000/- Completed on 05.09.2009 (05.10.2006 to 05.09.2009)
                Loan amount Rs. 1,10,000/- Completed on 05.07.2009 (05.08.2006 to 05.07.2009)
                Loan amount Rs. 2,00,000/- Prepaid on 17.02.2009.

                I have all three certificates issued with me regarding no dues against me.
                Please look into the matter and correct my record and sent it to SBI Central Loan Processing centre at Bandra Kurla Complex, Mumbai.

                My Mobile No.-[protected] email [protected]@rediffmail.com
                Complaint marked as Resolved Aug 14, 2020
                Dear Indrajeet,

                We're sorry to hear about your experience.

                We'll contact you and work to address your issue at the earliest.

                Regards,
                ICICI Customer Service Team.

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                  V
                  Bengaluru, Karnataka
                  Hi,

                  I have taken a loan from ICICI and since i lost my job im unable to pay the loan on time and sue to which...
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                  [Resolved]

                  G
                  Bhubaneshwar, Odisha
                  Dear sir,
                  I Sh Gangadhar Dandia S/o Satrughna Dandia, presently residing at HIG26,Dharamvihar,Khandagiri,Bhubaneswar.
                  I have a saving account with ICICI bank bearing A/C no[protected].While checking my bank statement online,I found that three transactions has been made through net banking from my savings bank account on 5th sept-09 without my knoledge.Following fraud transaction made and withdrawan Rs101000.00 from my account.

                  Tran ID Value Date Txn Date Cheque No. Description Cr/Dr Amount

                  SB[protected]/09/2009 05/09/2009 BIL/[protected]/mohd/NSP Dr 50,000.00
                  SB[protected]/09/2009 05/09/2009 BIL/[protected]/abdul/NSP Dr 26,000.00
                  SB[protected]/09/2009 05/09/2009 BIL/[protected]/abdul/NSP Dr 25,000.00


                  I have made complaint to ICICI customer care vide complaint no[protected] and also given information to cyber crime branch,Cuttack and police diary in local thana dated 11/12th Sept 09.
                  Al information and police complaint sent in attachment to ICICI Customer care and [protected]@icicibank.com ([protected]@icicibank.com)
                  After frequent follow up customer care replied that thing is under process and after one months you will get reselt.But now this became 3months and now customer care saying that they are not geting support from police, and ICICI is not responsible for this online fraud.My money taken out by some body by system fault as because ICICI was allowing changing Mobile no online to receive payee confirmation till 7th Sept09.From sept 09 they have cchecked the system to not to change Contact no thru online.My case happened on 5th Sept.
                  Requested to help me.
                  Thanks
                  Gangadhar Dandia
                  Bhubaneswar
                  Complaint marked as Resolved Aug 14, 2020
                  I[censored] give all ur personal details like address father's name card no., it is easy for the fraudsters to easily use ur details and take money online or thru phone banking. such sensitive informations should not be revealed public like the above compaint forums. better go for consumer court.
                  Dear Gangadhar,

                  We're sorry to hear about your experience.

                  We'll contact you and work to address your issue at the earliest.

                  Regards,
                  ICICI Customer Service Team.

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                    [Resolved]

                    P
                    Mumbai, Maharashtra
                    Dear Sir,

                    Pls. Prosess My Provident Fund Withdrawn, I Worked in Team4u in ICICI BANK LTD.( RMAG) FE Tractor Sales. My Joining In Jun 2005. And I Resign at Jan 2008.so Pls.Process Provident Fund And Forwerd My Mail Id PF.Withdrawn Form.
                    My Details.
                    NAME:-VINODBHAI MAGANBHAI PARMAR.
                    ADD:- NEAR SALEMPURA GATE, SHANTINAGAR, PALANPUR, TA-PALANPUR, DIST-BANASKANTHA.GUJARAT-385001
                    MOBILE NO-[protected]
                    MY EMPLOYED CODE:-21236
                    JOINING DATE:-05/06/2005
                    RESIGNING DATE;-31/01/2008.

                    Thanks&Regards

                    Vinod Parmar.
                    Complaint marked as Resolved Aug 14, 2020
                    pls forward pf form.
                    Dear Vinod,

                    We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                    Regards,
                    ICICI Customer Service Team.

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                      [Resolved]

                      D
                      Pune, Maharashtra
                      hello,
                      my self deepa jha having a saving account no[protected] in icici bank patel nagar branch .i diposite105000 INR in this account some time i need money i go to atm booth but this atm show ur account is block plz contact ur branch i contact branch and costomer care he tel me ur account is devid freez i requared letter why my account is freez but bank not give me and he not want to talking with me i give aplication for account close but he not close my account whT I DOPLZ tell me .
                      Complaint marked as Resolved Aug 14, 2020
                      Dear Deepa,

                      We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                      Regards,
                      ICICI Customer Service Team.

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                        [Resolved]

                        T
                        Pune, Maharashtra
                        Dear sir,
                        I am tushar nalgundwar.i am using your icici atm card.i lost my atm cum debit card 2 months before then after i issued duplicate atm card,but it does not activated till now,when i went for transaction it was displaying that your card has been blocked.
                        so please register my complaint and tell me that how can my atm card be activated.

                        Regards,
                        Tushar Nalgundwar
                        [protected]
                        Complaint marked as Resolved Aug 14, 2020
                        Dear Tushar,

                        We're sorry to hear about your experience.

                        We'll contact you and work to address your issue at the earliest.

                        Regards,
                        ICICI Customer Service Team.
                        Dear sir,

                        Am Akash. M. Reddy, was using ur ICICI ATM card from last 20 days and today by mistake i have entred wrong password contiously for 4 times. and then i realise that am entering wrong password aand tried to enter the correct one. so, what need to be done now to get my card activated.
                        because my card is only way for transactios.
                        so, plz register my compliant and activate my card by sunday evening



                        thank ypu and regards
                        Akash. M. Reddy
                        [protected]
                        Dear sir,
                        I am santosh kumar.i am using your icici atm card.i lost my atm cum debit card 2 months before then after i issued duplicate atm card, but it does not activated till now, when i went for transaction it was displaying that your card has been blocked.
                        so please register my complaint and tell me that how can my atm card be activated..

                        regards
                        santosh

                        [protected]
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                        Dear SIr,

                        This is dinesh having ICICI Salary account i could not able to use my card for any purchase it showing card error and i informed to ICICI Customer care Executive and they told they will reissue new card and they Blocked my old debit card it happens a month back still now i didnt get my new card my request number is SR[protected].

                        Please do the needful.
                        Sir,
                        I am salary account holder in ICICI bhuj branch.
                        I have lost my ATM Card on 05 Dec 10 around 10 am. Please block any transaction.
                        My account No.[protected]
                        customer Name Dalchand Sharma
                        Sir,
                        I am salary account holder in ICICI kr puram bangalore
                        I have lost my ATM Card on 07 June 2011around 8 pm . Please block any transaction.
                        My account No.[protected]
                        customer Name Narayanan k
                        Sir,

                        I am salary account holder in ICICI Perungudi Branch. I have lost my ATM Card on12th May 2013. Please block any transaction
                        My Account No.[protected]. Name. Ramesh Kumar S.S

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                          [Resolved]

                          A
                          New Delhi, Delhi
                          DEAR SIR
                          MY KNOWN PERSON OPENED AN ACCOUNNT IN NEWLY OPENED ICICI BRANCH AT MILAP NAGAR UTTAMNAGAR NEW DELHI-110059 , HE TRANSFERRED HIS ACCOUNT FROM ICICI VIKAS PURI BRANCH NEW DELHI BECAUSE MILAPNAGAR WAS MUCH NEARER /CLOSER TO HIS HOUSE MANY UTTAMNAGAR PEOPLE OPENED ACCOUNTS IN UTTAM NAGAR BRANCH AND THERE WAS QUITE A RUSH MOST OF TIMES
                          SUDDENLY ONE DAY ICICI BRANCH MILAP NAGAR SHUT DOWN AND VANISHED ICICI OFFICIALS MAY HAVE PASTED A SMALL PAMPLET ON WALL AND ON ITS NOTICE BOARD WHICH MOST OF PEOPLE DID NOT SEE ANDHAD GONE UNOTICED ,AFTER LOTS OF EFFORTS AND HARD LABOUR IT WAS KNOWN THAT THE BANK HAS JUMPED A VERY LONG DISTANCE IN NAME OF SHIFTING OR RELOCATION TO VISHAL ENCLAVE NEW DELHI THE BANK OVER JUMPED NUMEROUS BANKS /BRANCHES INCLUDING ITS OWN NUMEROUS ICICI BRANCHES. THIS ABSOLUTELY IS SHOCKING AND SOUNDS ILLOGICAL AS THE BANK WAS DOING BRISK BUISNESS AND HAD NUMEROUS ACCOUNTS , BANKS SHIFT BUT ONLY IN ITS OWN VISCINITY, BANKS JUMPING 15 KMS IS TOTALLY UNHEARD AND UNJUSTIFIED . IS THERE ANY RBI /OR BANKING RULE VIDE WHICH BANK CAN SHUT DOWN IN TWO YEARS THREE YEARS PEOPLE OPEN ACCOUNT FOR THEIR OWN CONVENIENCE AT THE NEAREST PLACE. PEOPLE DO NOT GO OFF FAR OFF PLACES TO OPEN ACCOUNT. HERE THE BANK OPENED NUMEROUS ACCOUNTS OF ALMOST ALL PEOPLE O[censored]TTAM NAGAR AREA AND NOT OF VISHAL ENCLAVE AREA AND THAN JUMPED OFF WITH A NUMBER OF ACCOUNTS AND THERE MONEY, THEY DID NOT GIVE OPPORTUNITY TO PEOPLE TO CLOSE THERE ACCOUNTS ,ADDING TO THERE MISERIES THEY STARTED DEDUCTING MONEY/CHARGES FOR ACCOUNTS WHICH BECAME NON OPERATIVE DUE TO SHIFTING OF BANK ,PEOPLE COULD NOT OPERATE ACCOUNT AS EVERY THING CHANGED PASS BOOKS /CHEQUE BOOKS ETC ETC.PEOPLE WHO CAME TO BANK AFTER LONG LABOUR SPENDING HUNDREDS OF RUPEES SPENT ON TRANSPORT AND LOSS OF EARNINGS DUE TO LOSS OF BUISNESS AND NOT GOING TO OFFICE AND WASTING TIME MONEY AND ENERGY WERE SIMPLY DIRECTED TO COMPLETE CODAL FORMALITIES ` OF BANK AGAIN .TO DO TRANSACTIONS. AS BANK ADRESS WAS CHANGED MONEY WAS DEDUCTED IN NAME OF DORMANT CHARGES REQESTS AND PROTESTS WERE NOT HEARD.
                          LOTS OF PEOPLE LOST MONEY TO ICICI BANK., IS THIS NOT HARRASSMENT BY BANK. .WHY DID THE BANK OPEN ITS BRANCH IN MILAPNAGAR UTTAM NAGAR NEW DELHI 110059 WHY DID IT OPEN NUMEROUS ACCOUNTS BY EMPLOYING EXECUTIVES AND LURING PUBLIC ETC WHY DID IT SHUT DOWN ALL OF A SUDDEN. WHY DID IT NOT REOPEN OR SHIFT IN VISCINITY i,e UTTAM NAGAR VIKAS PURI JANAKPURI TILAKNAGAR ETC INSTEAD IT OPTED TO JUMP OFF OR REOPEN AT A VERY LONG DISTANCE KILOMETERS AWAY FROM ITS OWN ORIGINAL PLACE AT UTTAM NAGAR TO VISHAL ENCLAVE RAJOURI GARDEN NEW DELHI FOR REASONS BEST KNOWN TO ICICI OFFICIALS
                          PEOPLE MOST OF TIME DID NOT GET STATEMENTS SENT BY ICICI BANK ,YOU MAY YOURSELF VERIFY FROM PEOPLE OF AREA .PHONES AT ATMS OF ICICI BANK ARE MOSTLY OUT OF ORDER, PEOPLE HAVE TO PAY FOR CALLING CUSTOMER CARE AT ICICI BANK .WHICH TAKES EXTREMELY LONG TIME TO RESPOND TO TELEPHONIC CALLS WASTING LOTS OF POCKET MONEY OF PEOPLE
                          IN SUCH CONDITIONS / CIRCUMSTANCES WAS IT JUSTIFIED TO DEDUCT MONEY IN NAME OF DORMANT CHARGES.FROM PEOPLES ACCOUNT PEOPLE WERE NOT GIVEN OPORTUNITY TO REQEST OR PROTEST ICICI BANK OFFICIALS TOLD PUBLIC THAT IT IS RULE OF BANK OR COMPUTOR DOES IT AUTOMATICALLY, PEOPLES MONEY WAS IN CUSTODY OF ICICI BANKS EMPLOYEES /OFFICIALS PEOPLE COULD NOT SNATCH IT FROM THEM BUT ONLY PROTEST OR REQUEST THE BANK OFFICIALLS NEITHER HEARD PROTEST NOR REQUEST OF PEOPLE AS USUAL. MONEY WAS IN ICICI BANK OFFICIALS HANDS AND HENCE FORCIBLY DEDUCTED FROM THERE ACCOUNTS .CUSTOMER HAD TO GO BACK RED FACED /HUMILATED DISGUSTED/ FRUSTATED. LOTS OF PEOPLE LOST LOTS OF HARD MONEY/ EARNINGS TO ICICI BANK
                          IT IS REQUESTED ICICI BANK MUST REFUND MONEY ALONG ITH INTEREST TRANSPORTATION CHARGES. AND HARRASSMENT CHARGES TO ALL ITS CUSTOMERS WHO HAVE LOST MONEY AT ICICI BANK MILAP NAGAR DUE SHIFTING OF BANK AND HENCE NON OPERATION OF ACCOUNT
                          REQUESTLY FOR REPLY FROM ICICI BANK
                          REQUESTING EARLY ACTION PLEASE
                          THANKS AND REGARDS

                          ARUNA
                          Complaint marked as Resolved Aug 14, 2020
                          Dear Aruna,

                          We're sorry to hear about your experience. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

                          Regards,
                          ICICI Customer Service Team.

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                            [Resolved]

                            S
                            Jorhat, Assam
                            Hi,
                            I have a ICICI credit card for the past 6 years and recently ICICI transferred the reward points to a unknown company called Imint without any notice.I redeemed all the points and the company has not delivered any thing promised till date.Repeated calls go unanswered.The call center no. is always on pre recorded mode and no one responds.The company looks like a modern day fraud and people should be wary of dealing with such companies.ICICI bank conveniently washes off their hand saying Imint has all reward program details.

                            Regards,


                            Subir Das
                            Complaint marked as Resolved Aug 14, 2020
                            Dear Subir,

                            We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

                            Regards,
                            ICICI Customer Service Team.

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                              [Resolved]

                              V
                              Dubai, United Arab Emirates
                              Hello,

                              I am an NRI and I took an ICICI home loan for Rs 18 Lakh back in 2004 at 8% Fixed Interest Rate for 10 years period (Loan A/c No. LBDEL[protected]). That meant I had to pay Total Interest of Rs 820676 over & above the Principal amount of Rs 18 Lakh.

                              I was interseted in Pre-closing the loan and therefore I recently contacted ICICI's NRI services number ([protected]) for clarity on my Outstanding Principal (On which Pre-Closure Penalty of 2.21% would be applied by ICICI Bank).

                              To my utmost shock, I was informed that my Outstanding Principal Amount (in case of Pre-closure) after having paid 55 out of 120 Instalments (i.e., 46% of EMI's) was still going to be Rs 11,48,849 (i.e., 64%). That meant that despite paying 46% of EMI's my Principal Payment is considered as Only 36%. Rest is adjusted towards Interest.

                              In other words, clearly they WILL NOT RE-CALCULATE OUTSTANDING PRINCIPAL in case of a Pre-closure of the Loan. i.e., They will charge me MUCH MORE IN INTEREST THAN IS LEGAL BASED ON THE REVISED TIME PERIOD OF LOAN due to Pre-closure.

                              I would request you to kindly help take this matter up with ICICI Bank or let me know the Consumer Forum where my representative can physically take this up through the right process.

                              Regards,
                              Vijay Kumar Watwani
                              Complaint marked as Resolved Aug 14, 2020

                              ICICI Bank Home Loan — No clarity in ICICI bank home loan

                              Dear sir,
                              I am an ICICI back customer using its creditcard, taken home loan, got SB account and demat.. when we check the details of home load at internet banking we don't find complete details.. like howmuch we paid extra amount due to hike in intrests however we can find the EMI payments.. Please check it..

                              Thanks,
                              Sudhakar

                              ICICI Home Loan — ICICI Home Loan Preclosure Process is Plundering to Cosnumers

                              Hello,

                              I am an NRI and I took an ICICI home loan for Rs 18 Lakh back in 2004 at 8% Fixed Interest Rate for 10 years period (Loan A/c No. LBDEL[protected]). That meant I had to pay Total Interest of Rs 820676 over & above the Principal amount of Rs 18 Lakh.

                              I was interseted in Pre-closing the loan and therefore I recently contacted ICICI's NRI services number ([protected]) for clarity on my Outstanding Principal (On which Pre-Closure Penalty of 2.21% would be applied by ICICI Bank).

                              To my utmost shock, I was informed that my Outstanding Principal Amount (in case of Pre-closure) after having paid 55 out of 120 Instalments (i.e., 46% of EMI's) was still going to be Rs 11,48,849 (i.e., 64%). That meant that despite paying 46% of EMI's my Principal Payment is considered as Only 36%. Rest is adjusted towards Interest.

                              In other words, clearly they WILL NOT RE-CALCULATE OUTSTANDING PRINCIPAL in case of a Pre-closure of the Loan. i.e., They will charge me MUCH MORE IN INTEREST THAN IS LEGAL BASED ON THE REVISED TIME PERIOD OF LOAN due to Pre-closure.

                              I would request you to kindly help take this matter up with ICICI Bank or let me know the Consumer Forum where my representative can physically take this up through the right process.

                              Regards,
                              Vijay Kumar Watwani
                              Dear Vijay,

                              We're sorry to hear about your experience.

                              We'll contact you and work to address your issue at the earliest.

                              Regards,
                              ICICI Customer Service Team.
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                              ICICI is justified in charging the said rate and it is fair, you are being unreasonable.
                              Sir, I applied housing loan in the month of Mar'11 but sorry to say that till date i have not received any satisfactory answer from your green park (Delhi) branch.I am contacting Mr.Vivek, Mr.Abhishek & Mr.Ashutosh Tandon but every time they are creating new query.
                              You are requested to please look into the same on priority basis and resolve it at the earliest.Please note that i am your faithful customer since 2003 which you can confirm thru my following loan accounts - LBDEL[protected].

                              Poonam

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