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ICICI Bank Complaints & Reviews

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Last updated Apr 18, 2024
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ICICI Bank reviews & complaints page 754

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V
VilasAntin
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction using my Credit card

Address:Pune, Maharashtra, 411014

Myself Vilas V Antin customer of ICICI bank and I want to bring to your notice that on 23rd Nov2016 there was fraud transaction on my credit card (Number: [protected]) for amount of Rs 43400 & Rs 2000 in Reliance Digital, Mumbai.
This transaction I have not made and I was present in my office at Pune at the time of transation, also I have received message from your bank that “Yoiur ICICI bank credit card has been proactively...
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A
Ankit Nirwal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank Icici bank dp charges - dp chgs till oct-16

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.icicibank.com

When I opened ICICI account, ICICI person told me that I will be provided by a lifetime free Demat account, while now they have deducted 805.00 rupees from my account.

I have opened my ICICI account 1 year back.

This is completely unacceptable and please refund my amount. 805 is a huge amount of money.
Please do serious action against icici fraud.
Please find my contact number below.
[protected]....
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K
Karthikeyanmsk
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DP Charges ICICI Bank

Address:Coimbatore, Tamil Nadu

I have a Demat account in ICICI bank. Today I checked my bank transactions and I found that there is one debit transaction "60309998 DP CHGS TILL OCT-16'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account...
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P
pushkar goyal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized deduction of Demat charges which has not been activated and not use for more than 3 years

ICICI bank opened my Demat account with salary account .I have not used or activated the same from my end. When I checked my bank transactions and I found that there is one debit transaction '39961501 DP CHGS TILL OCT[protected]. It was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account...
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V
vkguddu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DP Amount deducted without having a DP account

Address:Pune, Maharashtra, 411014

I have a salary account with ICICI bank from last 4 Years.
Yesterday from my account 782.95 rupees deducted without any information.
See the below statement details.
9/11/2016 29/11/[protected] DP CHGS TILL OCT-16 782.95 0.00
Account Number[protected]
Name - Vikas Kumar
Please advise me what is the reason for deduction and what is DP charge.
This is completely fraud with consumer. Please...
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A
amarnathrk
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Demat Account charges

Address:600089
Website:ICICI bank

I have a Demat account in ICICI bank for 4 years now. When I checked my bank transactions and I found that there is one debit transaction '40001387 DP CHGS TILL OCT-16'---- INR 805.00'.

At the time of opening the Saving account i had requested only for savings and current account. And that time ICICI representative told me that demat account is free of cost and it will never be charged.

I have not used this...
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P
PUNITH B G
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank dp charges - dp chgs till oct-16

Address:Pune, Maharashtra, 411006

I have a demat account in icici bank. It was created two year back. Yesterday i checked my bank transactions and i found that there is one debit transaction '29/11/[protected] dp chgs till oct-16 dr. 805.00'. When i created the demat account, not told about the dp charges, it was told me by the icici representative that it is free of cost and also i did not get any message alert in my mobile which is registered with mobile banking with...
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V
vinnunishu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debited

Address:Bangalore, Karnataka, 560037
Website:www.consumercomplaints.in/new_complaint

Dear Sir,
I'm Vandana holding ICICI savings account for past 3 years. A/C#[protected] in marra thalli Bangalore.
Without any intimation my account has been again debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying RBI standards / guidelines.

28-11-16 MABChgs-Oct16+Stax00 Dr. 64.22
28-11-16 MABChgs-Sep16+Stax3.113.11 Dr. 110.82...
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B
Bala Krishna Kuruma
from Pandharpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding for my mail

Address:Hyderabad, Andhra Pradesh, 500055

Dear sir iam raised a complaint about wrong transaction in icici bank they not solving my problem and there is no reply for my mail.one they are sent a mail its just he is our account holder and successful ly credited from our bank.the other bank manager is saying that please conform from bank this is wrong transaction then we will do return NEFT
Thankfully
Bala krishna...
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S
Shankar Hotchandani
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding 1 Day late payment because of Demonetization

Address:411057
Website:Icici Bank Credit card

Dear Sir / Madam,

My complaint is regarding the late payment charges & interest charges levied by ICICI Bank credit card division.

I got the bill with 1300 around interest due to 1 day late payment because of Note Ban issue. My total bill was around 26000 and I paid 24000 inside due date and remaining 2000 was not able to pay because my debit account was empty and I deposit 2000 on Monday i.e. 14 Nov. Also...
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J
jain.raja1984
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank DP Charge Fraud - DP CHGS TILL OCT-16

Address:Pune, Maharashtra, 411028
Website:infinity.icicibank.com

I have a Demat account in ICICI bank. Today I checked my bank transactions and I found that there is one debit transaction '49038566 DP CHGS TILL OCT-16'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account...
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N
NarayanaBabu Jadda
from Khammam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card not delivered due to wrong name printed by bank on the credit card

Address:Guntur, Andhra Pradesh, 522003
Website:www.icicibank.com

I jadda narayana babu have applied for credit card from icici bank. My registered mobile number is [protected]. The application was successfully processed but the initial on the card was written wrongly as jappa instead of jadda. Even i mailed them at [protected]@icicibank.com to correct the name but they didn't. The card was dispatched to my address with the wrong initial through the blue dart. The courier personnel was refused to give...
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Y
Yadvendra Singh Chouhan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Min bal. charges

Address:Narsinghpur, Madhya Pradesh

Dear sir,
I'm rekha chouhan holding icici savings account for past 1 years. A/c#[protected] in gadarwara, narshingpur m. P.
1 28/11/2016 posdec chg/15-10-16/0751+st+st dr. 28.75
2 28/11/2016 posdec chg/15-10-16/0751+st+st dr. 28.75
3 28/11/2016 mabchgs-sep16+stax4.034.03 dr. 246.59
4 28/11/2016 mabchgs-oct16+stax00 dr. 401.72
Without any intimation my account has been debited. I have never come...
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G
goheldhaval
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized CC transaction

Address:Mumbai City, Maharashtra, 401107
Website:infinity.icicibank.com/corp/AuthenticationController?FORMSGROUP_ID__=AuthenticationFG&__START_TR

Thank you for using ICICI Bank credit card.

Your ICICI Bank Credit Card XXXX9009 has been used for a transaction of INR 9, 999.00 at PayTm Mobile Solutions\ (November 28, 2016; 17:03:22 hrs.). Available credit balance on your card is Rs. 1, 00, 041.82 and total credit limit is Rs. 1, 10, 000.00.

This transaction was not authorized by me. Request you to please reverse the transaction.

Someone...
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V
vdivs
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to convert to EMI through either internet banking or phone banking

Address:400101
Website:www.icicibank.com

Dear Sir/Madam,

My name is Vishal More. I have purchased a Digital SLR Camera on 5th November 2016. I swiped Credit Card for the amount of Rs.56100/-

Now I wish to convert the amount into EMIs but I am not able to get this done through either internet banking or phone banking. Please find the attached snap of error I am getting while trying to convert the amount into EMIs.

I need urgent assistance...
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A
anantjain08
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card blocked for no reason

Address:411028

Hi

I was recharging my
PayTM account and was shown an error message

For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at Verified By Visa merchants.

To Unblock your card/login, please contact ICICI Bank Customer Care.

But, when I contacted...
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SanjayDalvadi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit card not received on time

Address:Ahmedabad, Gujarat, 380004
Website:www.icicibank.com

Hi,

I am applying for coral debit card and also paid charge of rs. 500/- for that.

I got confirmed message and mail from bank about it.
Also got message that "dear customer, debit card for acc xx5529 has been sent by blue dart courier, awb [protected] to ahmedabad-shahibaug branch on 10-nov-2016.",

But, i have not get my debit card.

Please help to get it soon.
br...
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N
Naina Dubey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici recovery branch andheri west

Address:Mumbai City, Maharashtra, 400614
Website:Www.icici.com

Sir, i am naina dubey working in a school. I work oart time as a french subject teacher from 9.15 to 1.15. The recovery person archana fro. Andheri midc has been talking to me on my mobile number sinxe twi days. She called up at my school and abuaed the principal too she justt it in anger... On the 23rd she called on the school landline after i git the meessage i called her and we spoke abt settlement of 25thousand rupees. I tild her guve...
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M
Maheshkg
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit card fraud transaction

Address:Panchmahal, Gujarat, 389351

My Self Mahesh Goswami, Location Halol Panchamahals,

there was a call from [protected] on 27.11.16 14.25pm asked for ICICI card validity, No and after that said for under PM Modi sceme to update account at Ahmedabad Branch take all details and make Rs. 32788 =00 debit transection. he ensure me as a branch manager after 4 hrs i will receive credit entry also. finally Cell was off on night and fraud heppned with me.it is very...
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M
mdpar67
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card charges and worst service.

Address:Gurgaon, Haryana, 0124
Website:Wrong charges fake sales.

I am not sure if you are able to read this or even if your personal assistant is reading this, i am looking to tell you that your team is worst service provider (Except for sbi, they always top this chart in terms of any customer service).
Your sales team lies to your customers and sell them cards with wrong commitments. And when customers complain about it, even your management tries to save them instead of ensuring to implement standards...
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