ICICI Bank Complaints & Reviews

A sum of 45k has been blocked on my ICICI savings account due to the ICICI credit card i am holding. I have been paying interest on regular basis. Also made a payment of 30k two months back.I have been told to visit Collection department in Delhi to provide justification and get approvals to unblock the sum. I have visited two times there which is approximately 35 kms from my home and took two days off from my office. I have provided justification as i was out of India since a couple of days and wasnt been able to make the payment which was unintentional.Now i am being told to make the total outstanding to unblock the amount as the sum cannot be unblocked. Why would i do that? I have told them that i will pay half of the amount through cheque or cash, but still the the ICICI team is not in the mood o[censored]nblocking the sum.

I am having bank account in ICICI Vasundhara Enclave branch and my account no. is[protected]
My contact number is : [protected]
I was just checking my bank statement and got the shock because my account has been debited by SMAB charges on several times.
I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I
understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Dear Sir,

Re: Redemption Amount Not Received from ICICI LIMITED.

We have subscribed for four units of bond in 2002 and would have been to my bank account but to my surprise this has still not paid..We request you to take this forward and arrange to resolve.
The details are given as under.

Bond No. Certificate No. No.of Bond Distinctive Nos.

[protected] [protected]

Regards,

Kushal Chand Katoch

3136 Mahendra Park, Rani Bagh, Delhi-110034

email kushal.chand.[protected]@gmail.com

Dear pf team,
I am dinkar ganpat shejval existing employee of icici bank. I having pf account mh/18796/295468. And my una account is also activated having number[protected]. My employer is unable to settlement my pf.
I left my job due to my personal reasons. I want withdraw my pf. Please provide me solution how i withdrawal my pf amount without employer. What documents required for pf withdraw process.
Please provide me solution. Active co
Operation is accepting from
Thanks and regards
Dinkar shejval
[protected]

Dear Madam,

I'm am an Icici HNI CUSTOMER.
yesterday I had visited the branch In Jasola new delhi to deposited cash.
There was a board that read more than 50000 you have to do a reKYC.

The branch manager was on leave and I spoke to Mr Sunil the assistant branch manager.

When I Asked him of the process and procedure for reKYC he explained the same.

There were hardly any queue at the branch but the people had been waiting for two hours as staff werent bothered and were missing from Their seats.

I told him I have come to the branch and I am an HNI CUSTOMER, could you please atleast gimme a print of an email where in I have copies of my pan card and address proof.
It was surprising to see the cold response.

Sorry we are out of printer cartridge.

I wasn't convinced and he wasn't bothered.

I walked into the HDFC branch next door and deposited my money there.

They were extremely helpful to all customers with a free photocopy service to help clients in this time of hardship.

After being with your bank for over 14 years I'm sorry to say, it's a greedy bank with poor service leaders and high headed staff.

Randomly my RELATION SHIP manager gets changed or removed and I have no one to look upto for my banking needs.

Have over ten's of lacs in FDS but I think its time to move out of your bank.

I have loans from ICICI bank with interest rates at the top.

All banks are reducing rates for customers but Icici bank doesn't take care of such issues of existing clients.

I'm very disheartened and disappointed by the services.

Regards

Account number[protected]

Hi, ICICI bank is charging interest on debit card swipings in petrol bunks. Government of India under Narendra Modiji leadreship is pushing for cashless transactions whereas these people are charging on debit card swipings for fuel which is illegal as per Government rules. If this continues how can we use debit cards anywhere. Why should we loose money on cashless transaction. This is ridiculous. Kindly take action on ICICI bank

Hi,

This is regarding a fraud payment made yesterday from my account.

I tried reaching their support team for around 20 minutes on 3rd Dec 16 but was not able to connect.

Finally after waiting in que of 25 people Mr. Karthik addressed my issue but rather than giving me a solution this guy disconnected the call.

Worst exp i ever had with ICICI Bank.

Again i tried waited in que of 37 people and after 10 minutes i got connected to Mr. Sujeet he addresed the issue putted me on hold again for 10 more minutes and then suggested me to get my card blocked.

I did the same & he told me that i will get the refund ASAP but till now nothing has happend neither any call nor any reference number from your end.

Card has already been blocked and i tried reaching the customer care team through mails on Monday but there was no revert from anyone from their end.
I marked a mail to Mr. Subhendu Tripathy, Head - Phone Banking but no response.
Today i marked mail to Mr. Saurabh Singh, Senior General Manager and Head - Customer Service but again no response.

TOday afternoon i contacted support team again & spoke to someone name Ms. Ayushi and she told me that they have processed the request & it will be credited into my account in next 2 days.
I requested her to take a request for re-issuance of my debit card she told me that request has been taken.

after 4 hours i have recieved a call from ICICI Bank hyderabad office stating that their is no request for the re-issuance of the card also they dont have any update about the Refund & it will take more time to check & they ll see what they can do.

Inspite the fact i am waiting for the solution they are just stretching the things and nobody is responding with a solution.

Help to proceed with a firm decision against the company.

Regards
Amit Nigam
[protected]

Account number[protected] under the name of of vipasha gupta being charged DP Charges of 805.0 without any prior information or account holder's consent. I mentioned the customer care service that i have never selected this service and im being charged 805 without my consent.

I have called the bank and haven't been provided any resolution. Nor did they confirm to revert back these charges.

I had applied for credit card like 2 months ago. Recently, 15-20 days ago i received the message saying that the credit card pin has been sent through speed post. I received my credit card after few days. Now i have credit card and no password to use it. And credit card is not showing up the online ICICI bank page.

I have sent this same complaint 3 times over ICICI complaint portal. I haven't been contacted back with any solutions or I haven't even received the acknowledgement for the complaint.

Very poor customer care service. Looks like before these people respond to my complaint, I can receive new credit card from other banks!!!

At today's condition also ICICI are charging on FUEL for debit card payment as there is no cash in ATM to withdraw and if PM needs to make cashless India this type of extra pay why people had to do need refund on all deduction of extra money. else provide service to customer with cash and not to use card if there is extra to pay on card purchase. Need to take this serious action as this small amounth make big for month.

Hi.. there is auto debit to my account happening.

A/C No[protected]
amount of Rs 3rd Dec 3325 info VSI*ONLINE JOB
23rd Nov Rs 5756.64 info VIS*ONLINE JOB
14th Nov Rs 1843.11 info VSI* ONLINE JOB
Registered complain in 9th Cross Jayanagar branch, but they have not even registered same after 3 day's.

Surprisingly there is no ID for complain, looks like entire system had been designed to abscond.

Want to move out and need help in regarding this.

SUNIL DUTT TRIVEDI
[protected]

You are kindly requested to Stop Auto Debit from my Account at ICICI Bank Rajkot City.
My Account No.-

Savings Bank Account
Account No.
[protected]
Kalawad Road Branch
Rajkot City
Stop Auto Debit Regarding ICICI Prudential Policy
ULIP Policy No.[protected] Maximiser V
Policy Holder Name : KUNAL HITENDRA SHETH

Name of Complainer
HITENDRA NAGINDAS SHETH
email : [protected]@rmc.gov.in
Mobile No. - [protected]

I am getting unwanted calls repeatedly and unnecessarily time and again since the last week. I have informed the person that it is a wrong number and yet they continue to call time and again relating some other whom i have no contact/ relation with. Please stop these calls and stop bothering me unnecessarily. This is highly irritating, getting calls innumerable times in between work and lowering my phone's battery! Please some action against...

Hi, i want to complaint about mr vijay from icici bank kalyan agra road branch (Nrenro account). Please take his test for product and document information. Highly careless and non professional person. I cant believe icici bank dont think about his reputation. He did not come to my home after fixing appointment nor he called me to cancel. Next day when i went to the branch he collected my document (Incomplete) and started giving false false commitment like approval pending-document sent to chandivali etc etc. After 10 days when i went again in th branch he had all my documents in his bag and told me to open account online (Which was not possible in nre nro account if customer is in india). People like vijay and the other staff of kalyan agra road branch is highly unprofessional.

I have made a flight booking via indigo app, through my icici debit card on 25th sep.
Icici had displayed and confirmed the offer of 1000 rs. Cashback on flights booked on indigo app or web, between 22nd sep and 25th sep.
Had a talk with the customer care also for confirmation of cashback while booking. The cashback was to come in 2 months, but i have still not received.
Numeric booking id[protected].

I have a Demat account in ICICI bank for 3 and half years now. When I checked my bank transactions and I found that there is one debit transaction '57685535 DP CHGS TILL OCT-16 Dr. 805.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged. The ICICI representative never shared such DP charge info, i don't need this account any more never used it.
People should be transparent while communicating such things.
My ICICI account number is[protected].
This is completely unacceptable and please refund my amount.
Bank should inform customer first about all charges so we can decide whether we really want to opt service or not. Pls refund the amount.
Pls fin dmy mobile number as +[protected]

I am the a/c holder of icici bank from last 1 year,
Now they have charged 571.71 under this category dcardfee1172nov16-oct17st
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

A/c no:[protected]

Hello,

Its already regarding my old complain about icici.

I also got one call from +91 [protected] for resolve coral debit card issue.

After that they register my complain and give me request no : sr[protected]

After this i got message with complain no from vk-icicib, like

Message: "dear customer, your request for re-despatch of debit card has been registered vide sr[protected]. The delivery will be attempted in 3 working days."

Still after 4 days and nothing delivered from icici.

So please help me to get it solved.

Thanks,
Sanjay kachhetiya

I'm not seeing any option Online in my ICICI website for disputing a transaction just like I do for other banks. I'm specifically looking for a link for disputing a transaction which was errored out as per the merchant but the amount still seeing debited from my account in my statement. I could see a page for disputing credit/debit card purchases, but couldn't see an option for netbanking transactions. Please help or add an option for netbanking transaction to dispute.

While making credit card payment i have come to know that the grid authentication is disabled and i have not been able to resolve it in spite of contacting the customer care.