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ICICI Bank Complaints & Reviews

3.2
Updated: Dec 13, 2025
Complaints 23740
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ICICI Bank reviews & complaints page 760

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P
Paresh c ajmera
from Mumbai, Maharashtra
Dec 2, 2016
Resolved
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Resolved

Address: Mumbai City, Maharashtra, 400091

For withdraw 20000 from an ac visited
Bank paid 10000 with reason short supply of currency from rbi
Due to demonetisation of currency
It is not my problem it is bank currency ches and reserve bank issue why should i suffer and spend my energy of a small work of withdrawal
It is my money my need and it is useless
Sb ac no[protected]
Yeah ajmera

Not acceptable
Jan 10, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dec 02, 2016
Updated by Paresh c ajmera
Mis bahavior by icici bank employees with me for sb ac withdrawls rs. 20000 each initially non allowance and permitted wrong 10000 instead of 24000 limit which is given by rbi
Icici bank yoginagar borivali west mumbai

Sb ac no
[protected]
[protected]
[protected]
[protected]

Request to ask the branch to give video footage
And see the behavior of bank staff and need action
Verified Support
Dec 03, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Verified Support
Dec 03, 2016
ICICI Bank Customer Care's response
Hi, we regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.
Regards,
ICICI Bank Customer Service Team
Dear Sir/Madam,

I have my ATM card but i forgot its PIN no. I will be very grateful if you can send my PIN no on my email id.

My A/C no is:[protected]
My Email ID is: [protected]@gmail.com

Thanking you
Vinoth
ICICI Bank Customer Care's response, Dec 6, 2016
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    G
    Gopal Kumar Gupta
    from Kolkata, West Bengal
    Dec 2, 2016
    Resolved
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    Resolved

    Address: Kolkata, West Bengal, 700006

    I requested to the customer care for reversal o[censored]njustified late fees charges charged by the Bank from Aug'14. From Oct'14 onward I always made my payment on time against my actual dues/purchases on the card. I never made any payment of late fees, interest and other financial charges till date, because those charges was charged to me forcefully, whereas I cleared my dues on time and regularly.
    But gradually I reduced my usage and stop the using of card thereafter, when I saw the charges heavily put on my card. Now the amount comes to Rs. 22000/- which is totally absurd and unjustified, because I am not using this card from last 3-4 months. Suddenly when I stop using the card and not made any payment against the charges, I received so many calls from the bank for making such absurd dues.
    From last 2 years I never received any mail, phone calls, SMS from the bank for making full payment, however it is clearly noticeable that charges was unpaid from my end since last two years. Bank has charging late fees, interest charges and taxes every month from last two years, but never demanding the dues from me in full for the reasons better known to the Bank only. May be they are charging on the hope that they will get a lump sump amount from me in the name of late fees, interest and taxes. Again addition to this, recently Bank has increased my credit limit from Rs. 40, 000/- to Rs. 48, 000/- in this situation where I am a irregular paymaster in the view of Bank.
    Please clarify why the Bank wake up after two years, while knowing that I am not paying the dues fully. Charging interest and late fees from last two years seems an unprofessional approach from Bank.
    So you are requested to reverse the unjustified dues immediately, so that I can use the same again. I am using this card from last 4-5 years and never have a bad payment track record in my history.
    May 10, 2017
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 03, 2016
    ICICI Bank Customer Care's response
    Hi, we regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.
    Regards,
    ICICI Bank Customer Service Team
    Dec 05, 2016
    Updated by Gopal Kumar Gupta
    Pathetic condition. No body is helping out from the Bank. from last track record it has been found that I was made payment late for 6 times and made earlier payment for 14 days from July'14 to Nov'16. Out of 6 days, 4 days payment was delayed by 1 day and i.e. due to late of credit of payment by bank. Please resolve the issue immediately, else I have to take more serious action against the Bank. I have reconciled the data from July'14 to Nov'16 and prepared my report for submission to higher authorities of Bank.
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      R
      Right to fight
      from Anantapur, Andhra Pradesh
      Dec 2, 2016
      Resolved
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      Resolved

      Address: 506167

      Hi sir/mam we want to withdraw amount of rs.2.5lakh for my brother marriage but manager refused to give us limit by bluffing something and it is order passed by government to give withdrawl limit for the marriage purpose so request you to give me tha withdrawl limit in icici bank as soon as possible thank you in advance.

      Contact number: [protected]
      Jan 21, 2017
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 02, 2016
      ICICI Bank Customer Care's response
      Hi,

      We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.
      Regards,
      ICICI Bank Customer Service Team
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        S
        Sadeeshkumar S
        from Bengaluru, Karnataka
        Dec 2, 2016
        Resolved
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        Resolved

        Address: 560016

        Dear sir,

        I got a call from icici customer call[protected] pankaj) at 12.15pm (17.11.2016). He told me we saw the transaction details posted in consumer complaint, (15 days back someone misused my credit card & transaction made of rs.19500). So we are return back to you the amount in your account. So we want to confirm your debit card & credit card number (16 digit). So i given the number after it debited rs.12000 from debit card & rs.14000 from credit card.

        After i blocked the debit card & credit card. And i gave the complaint in icici bank. They didn't helped me to find that transaction. Because that is not a icici customer care number (Incoming call only not outgoing calls)

        Amount transferred to paytm (Rs 14000) & one97 comm (Paytm - rs 12000)

        Kindly give the transaction details (Name, contact no. & email id)
        (I got the paytm transfer details - rs. 12000)

        Credit card no. [protected] reference no. 961611 dated 17.11.2016 (Rs. 14000)

        Dedit card no. [protected] transaction id : s99635746. Dated 17.11.2016 (One97 comm - paytm - rs.12000)

        As of now he debited rs. 37000 in my icici cards.

        Kindly help me to get back the amount / suggest how to get back the amount.

        I submitted the ddf to bank. (Icici bank & scb).
        In scb cancelled the transaction & returned back the amount to my account. But no action from icici bank.

        Regards
        S. Sadeeshkumar
        [protected]
        +2 photos
        Jan 2, 2017
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 02, 2016
        ICICI Bank Customer Care's response
        Hi,

        We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

        Regards,
        ICICI Bank Customer Service Team
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          J
          Jagadeesh Suraneni
          from Hyderabad, Telangana
          Dec 1, 2016
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh

          Hi team,

          I have a demat account in icici bank from mostly 3 years now. When i checked my bank transactions and i found that there is one debit transaction '60387774 dp chgs till oct-16' — inr 805'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].

          If you are not refund my money. I will take an serious action.
          I have seen so many people money were detecting in the same way without any intimation. Is this the way to treat icici customers???.

          Refund my money back asap.
          +1 photos
          May 10, 2017
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 02, 2016
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Dec 03, 2016
          Updated by Jagadeesh Suraneni
          May I know when your official will reach us ?.

          Its Very urgent to get my money back. Please do it Asap.
          Dec 07, 2016
          Updated by Jagadeesh Suraneni
          Hello Team,

          How many days we need to wait without any resolution ???????

          Do you guys need us to go for Another way to get the things done..????

          I want my money back immediately. Looking for your response within one day, if not I will do what needs to be done. I will complaint or file a case about the incident happens to me and how you treat ICICI customers.

          Please don't criticize me after that.

          Thank you.
          Jan 11, 2017
          Updated by Jagadeesh Suraneni
          Hello Team,

          Are you able to understand my issue ????.

          Or you least bother about customers..??

          What is the status..??
          Jan 11, 2017
          Updated by Jagadeesh Suraneni
          Till now non of your executive has reached me to enquiry about my problem. Why you people are doing delay to process of refund my money back..

          Call me [protected] for any queries.
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            P
            Pŕäkâşh Somparlu
            Dec 1, 2016
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            Address: Mumbai City, Maharashtra, 400024
            Website: www.consumercomplaints.in/new_complaint

            I want to change my registred Mobile number because of I lose my phone
            +1 photos
            Dec 01, 2016
            Updated by Pŕäkâşh Somparlu
            I want to change my registred Mobile number because I lose my phone nd I want change [protected] to [protected]
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              B
              Bibhukanta
              from Delhi, Delhi
              Dec 1, 2016
              Resolved
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              Resolved

              Address: Kendrapara, Odisha, 754212

              I have a direct account with icici bank. At the time open of the salary account this account was free of cost as per icici excutive. But after some months they are start deduct amount as dp charges approx.. Rs.2050/-since 2013 with out any information.

              After various followup with customer care till date not return my money. Now a days this a big cheat for us. I want to return my money.

              Transaction date transaction remarks amount deducted
              25/10/[protected] dp chgs till sep-13 561.80
              29/10/[protected] dp chgs till sep-14 674.16
              27/10/[protected] dp chgs till sep-15 684.00
              26/10/[protected] dp chgs till sep-16 115.00
              2034.96

              Thks,
              Bibhukant
              Mob-[protected]
              May 9, 2017
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 02, 2016
              ICICI Bank Customer Care's response
              Hi, we regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.
              Regards,
              ICICI Bank Customer Service Team
              Dec 05, 2016
              Updated by Bibhukanta
              Not resolve or receive any call from bank
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                G
                Gurwinder kamalpur
                from Bagula, West Bengal
                Dec 1, 2016
                Resolved
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                Resolved

                Address: 140001

                My complaint is related in your ropar branch my account is in your bank last 10 years my account is good and staff is too good but last two months I m very tired daily new problems in my account daily I go to your branch but nobody solve my problems daily new documents submit in your branch but your bank employee mr Shiv pathak daily harassing me plz solve my problem and transfer this employee other wise i have to close my account
                Thanks
                Jan 2, 2017
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 02, 2016
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3pr1a) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Paul1234
                  from Bengaluru, Karnataka
                  Dec 1, 2016
                  Resolved
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                  Address: Ranga Reddy, Andhra Pradesh, 500019

                  The icici bank atm in aparna cyber commune, nallagandla is not working since 2 weeks and is in a broken state and not refilled for 2 weeks. This is causing a lot of problems because there is no cash in any near by atms too.
                  Can this atm be repaired and refilled?
                  The atm was working 2 weeks back and regularly refilled. Requesting you to please look into the matter.
                  Thanks.
                  May 10, 2017
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 02, 2016
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We have made a note of the ATM location and will get it checked.

                  Regards,
                  ICICI Bank Customer Service Team
                  Dec 02, 2016
                  Updated by Paul1234
                  Thanks for the quick response. Requesting the ICICI Bank Customer Care team to please provide an ETA when the ATM will get checked. It has been 2 weeks now and we are waiting for any action on this problem.
                  Thanks
                  Dec 05, 2016
                  Updated by Paul1234
                  Any update on this request?
                  Sir my bank account with icici bank ltd, Akhbar Nagar branch, Vadaj, Ahmedabad, Gujarat, India.Cashier can not provide cash as per weekly budget decided by Gujarat Government (Rs.24000/- ) one week already passed but i can not get any cash amount. i think it possible to satisfied major customer he not pay cash to small accounts holder
                  ICICI Bank Customer Care's response, Dec 1, 2016
                  Verified Support
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3pqgg_aaaa) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    J
                    jayaprakash.sambarajula
                    from Hyderabad, Telangana
                    Dec 1, 2016
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500070
                    Website: icici

                    I have a demat account in icici bank my icici bank account number is[protected]. It was created two year back. Yesterday i checked my bank transactions and i found that there is one debit transaction '29/11/[protected] DP CHGS TILL OCT-16. 805.00'. When i created the demat account, not told about the dp charges, it was told me by the icici representative that it is free of cost and also i did not get any message alert in my mobile which is registered with mobile bank. It is not small amount government encouraging online transaction but icici doing bad to customer. This is completely unacceptable and please refund my amount either i will need to do some serious action against icici fraud. My phone number is [protected].
                    Jan 2, 2017
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 02, 2016
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    I have same complaint as above.My account has been debited with 826 rs citing reason as DP charges till Oct-17..I was told the account is free of charge so I had opened it.Need a quick response or else I'll raise this issue
                    My email id - dugad.[protected]@yahoo.in
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                      V
                      VilasAntin
                      from Pune, Maharashtra
                      Dec 1, 2016
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra, 411014

                      Myself Vilas V Antin customer of ICICI bank and I want to bring to your notice that on 23rd Nov2016 there was fraud transaction on my credit card (Number: [protected]) for amount of Rs 43400 & Rs 2000 in Reliance Digital, Mumbai.
                      This transaction I have not made and I was present in my office at Pune at the time of transation, also I have received message from your bank that “Yoiur ICICI bank credit card has been proactively blocked to prevent misuse as we are unable to contact you to confirm certain transaction done by your card”.

                      I have registered complaint to '[protected]@icicibank.com', '[protected]@icicibank.com', '[protected]@icicibank.com'
                      & my service request number is SR[protected] dated 25.11.16
                      Jan 2, 2017
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 02, 2016
                      ICICI Bank Customer Care's response
                      Hi VilasAntin,

                      We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Ankit Nirwal
                        from Chennai, Tamil Nadu
                        Nov 30, 2016
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500081
                        Website: www.icicibank.com

                        When I opened ICICI account, ICICI person told me that I will be provided by a lifetime free Demat account, while now they have deducted 805.00 rupees from my account.

                        I have opened my ICICI account 1 year back.

                        This is completely unacceptable and please refund my amount. 805 is a huge amount of money.
                        Please do serious action against icici fraud.
                        Please find my contact number below.
                        [protected].
                        Jan 1, 2017
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 01, 2016
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          K
                          Karthikeyanmsk
                          from Delhi, Delhi
                          Nov 30, 2016
                          Resolved
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                          Resolved

                          Address: Coimbatore, Tamil Nadu

                          I have a Demat account in ICICI bank. Today I checked my bank transactions and I found that there is one debit transaction "60309998 DP CHGS TILL OCT-16'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount Rs.805 asap. My phone number is [protected].
                          Jan 1, 2017
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 01, 2016
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            P
                            pushkar goyal
                            from Delhi, Delhi
                            Nov 30, 2016
                            Resolved
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                            Resolved

                            ICICI bank opened my Demat account with salary account .I have not used or activated the same from my end. When I checked my bank transactions and I found that there is one debit transaction '39961501 DP CHGS TILL OCT[protected]. It was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                            Jan 1, 2017
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 01, 2016
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              V
                              vkguddu
                              from Mumbai, Maharashtra
                              Nov 30, 2016
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411014

                              I have a salary account with ICICI bank from last 4 Years.
                              Yesterday from my account 782.95 rupees deducted without any information.
                              See the below statement details.
                              9/11/2016 29/11/[protected] DP CHGS TILL OCT-16 782.95 0.00
                              Account Number[protected]
                              Name - Vikas Kumar
                              Please advise me what is the reason for deduction and what is DP charge.
                              This is completely fraud with consumer. Please resolve my problem as soon as possible.
                              Jan 1, 2017
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 01, 2016
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                amarnathrk
                                from Gurgaon, Haryana
                                Nov 30, 2016
                                Resolved
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                                Resolved

                                Address: 600089
                                Website: ICICI bank

                                I have a Demat account in ICICI bank for 4 years now. When I checked my bank transactions and I found that there is one debit transaction '40001387 DP CHGS TILL OCT-16'---- INR 805.00'.

                                At the time of opening the Saving account i had requested only for savings and current account. And that time ICICI representative told me that demat account is free of cost and it will never be charged.

                                I have not used this demat account a single time. In fact i was not knowing that i have a demat account with ICICI bank. Today only i have come to know that i have a demat account with ICICI bank. this is completely unacceptable and please refund my amount.
                                my account # is[protected] and my phone number is +91 [protected].
                                Jan 1, 2017
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 01, 2016
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                The ICICI ATM provided in IOCL HEAD OFFICE, Bandra Mumbai 400051 is not working for three weeks. Complained to this bank but no action. They say they have no cash.

                                On the other hand their relationship managers are delivering cash up to Rs 10K to certain select customers at their residence.
                                ICICI Bank Customer Care's response, Dec 1, 2016
                                Verified Support
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Dear,
                                customer care i tried to transfer some amount through NEFT i entered the grid value correctly but its shows disabled, to enable please call 24hrs customer care. I call lot of time from morning but no response i cant reach the agent, help me to clear
                                ICICI Bank Customer Care's response, Dec 1, 2016
                                Verified Support
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3phtk_aaab) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  P
                                  PUNITH B G
                                  from Mumbai, Maharashtra
                                  Nov 30, 2016
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411006

                                  I have a demat account in icici bank. It was created two year back. Yesterday i checked my bank transactions and i found that there is one debit transaction '29/11/[protected] dp chgs till oct-16 dr. 805.00'. When i created the demat account, not told about the dp charges, it was told me by the icici representative that it is free of cost and also i did not get any message alert in my mobile which is registered with mobile banking with icici. It is not small amount government encouraging online transaction but icici doing bad to customer. This is completely unacceptable and please refund my amount either i will need to do some serious action against icici fraud. My phone number is [protected].
                                  Dec 31, 2016
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 30, 2016
                                  ICICI Bank Customer Care's response
                                  Dear Customer(PUNITH B G),

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  I have a demat account in icici bank. It was created approx. 5 year back. just logged in to my bank transactions and i found that there is one debit transaction '25/1/[protected] DP CHGS TILL DEC-16 dr. 805.00'. When i created the demat account, not told about the dp charges, it was told me by the icici representative that it is free of cost and also i did not get any message alert in my mobile which is registered with mobile banking with icici. It is not small amount government encouraging online transaction but icici doing bad to customer. This is completely unacceptable and please refund my amount either i will need to do some serious action against icici fraud. My phone number is [protected]
                                  I have a demat account in icici bank. It was created approx. 3 year back. just logged in to my bank transactions and i found that there is one debit transaction on 26/02/2018 DMC/IN30********** DP CHGS TILL J
                                  AN-18 826.00 When i created the demat account, not told about the dp charges, it was told me by the icici representative that it is free of cost and also i did not get any message alert in my mobile which is registered with mobile banking with icici. It is not small amount government encouraging online transaction but icici doing bad to customer. This is completely unacceptable and please refund my amount either i will need to do some serious action against icici fraud.
                                  I have a demat account in icici bank. It was created approx. 1 year back. just logged in to my bank transactions and i found that there is one debit transaction on 28/03/2018 DMC/************ DP CHGS TILL F
                                  EB-18 826.00 When i created the demat account, not told about the dp charges, it was told me by the icici representative that it is free of cost and also i did not get any message alert in my mobile which is registered with mobile banking with icici. It is not small amount government encouraging online transaction but icici doing bad to customer. This is completely unacceptable and please refund my amount either i will need to do some serious action against icici fraud.
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                                    V
                                    vinnunishu
                                    from Bengaluru, Karnataka
                                    Nov 29, 2016
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560037
                                    Website: www.consumercomplaints.in/new_complaint

                                    Dear Sir,
                                    I'm Vandana holding ICICI savings account for past 3 years. A/C#[protected] in marra thalli Bangalore.
                                    Without any intimation my account has been again debited. I have never come across something like this on a monthly basis.
                                    Please take some action against the bank, if it is not complying RBI standards / guidelines.

                                    28-11-16 MABChgs-Oct16+Stax00 Dr. 64.22
                                    28-11-16 MABChgs-Sep16+Stax3.113.11 Dr. 110.82
                                    +1 photos
                                    Jan 1, 2017
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 01, 2016
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Bala Krishna Kuruma
                                      from Pandharpur, Maharashtra
                                      Nov 29, 2016
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500055

                                      Dear sir iam raised a complaint about wrong transaction in icici bank they not solving my problem and there is no reply for my mail.one they are sent a mail its just he is our account holder and successful ly credited from our bank.the other bank manager is saying that please conform from bank this is wrong transaction then we will do return NEFT
                                      Thankfully
                                      Bala krishna
                                      Jan 2, 2017
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 01, 2016
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3pdz1) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Hi,

                                      I've applied for a credit card on 26/10/2016. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application.. thanks

                                      Regards,
                                      Mohanjeet Singh Gulati
                                      [protected]
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                                        S
                                        Shankar Hotchandani
                                        from Pune, Maharashtra
                                        Nov 29, 2016
                                        Resolved
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                                        Resolved

                                        Address: 411057
                                        Website: Icici Bank Credit card

                                        Dear Sir / Madam,

                                        My complaint is regarding the late payment charges & interest charges levied by ICICI Bank credit card division.

                                        I got the bill with 1300 around interest due to 1 day late payment because of Note Ban issue. My total bill was around 26000 and I paid 24000 inside due date and remaining 2000 was not able to pay because my debit account was empty and I deposit 2000 on Monday i.e. 14 Nov. Also please check my past payments I never ever did late payment but due to high rush going on Bank as Demonetization happen its late unfortunately. I am using both debit as well as credit card of ICICI and I am the valuable customer for ICICI hope so.

                                        I request you and ICICI team to reverse my interest part ASAP so that I can pay my remaining bill. Expecting positive response from your side soon.

                                        Below is the detail of my Credit card :
                                        Number : [protected]
                                        Interest applied : 1, 114.29 + 167.14(Service tax)

                                        Thanks & Regards,
                                        Shankar Hotchandani
                                        Contact : : +91 [protected]
                                        shankar.[protected]@infosys.com
                                        +1 photos
                                        Jan 1, 2017
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 01, 2016
                                        ICICI Bank Customer Care's response
                                        Dear Customer(Shankar Hotchandani),

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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