ICICI Bank Complaints & Reviews

ICICI Bank — Deducted from account but cash not despensed
Taufik Mankad on Jan 12, 2017
Dear sir/madam
I had tried to with draw 1900/- from Indarland ATM (Ahmedabad)on[protected] approximately 10:00 AM but I did not get the cash I waited for 20 to 25 mins money not dispensed but money deducted from my account[protected]
I had called to customer care 3-4 times raised complaint but the same was closed with out any reversal.
So that I kindly request you to get back my money in to my account:[protected]
Mobile:[protected].

Dear Sir I made a transaction of rs 8000 from my paytm wallet to my icici bank account on 04/01/2017. Paytm mailed me that they have made that refund on 5/01/2017 with the transaction no. I have complained to Icici and they have given a service request no SR[protected] but the account still not credited neither I have received any call from Icici till date. I have attached below the mail I have received from paytm.

Not received my money paytm massage
Please check
Dear sir/mem
My Name -Huleshwar yadu
Mobile.no.-[protected]
Account no:[protected]
I use a paytm wallet and Amount transfer wallet to Bank but paytm care sent but my Amount Not Receive please check my status ...
Thanks

Dear Customer,

Greetings from Paytm!

Thank you for contacting us and apologies for the inconvenience caused.

We regret that the refund has not been credited to your account. Trust, Paytm has refunded INR 1000 to your bank under order [protected] on 06/01/2017 and your bank has shared a reference number 74332747007700662020880 as a proof of successful refund with us.

We would request you to kindly get in touch with your bank “Phone Banking Customer Care Team” to further validate for refund authentication by providing above mentioned reference number.

We assure you, the best of our service.

Regards,
?Paytm Care Team

Dear sir/madam
I had tried to with draw 4000/- from andhra bank ATM (tirupati)on[protected] approximately 11:20am but I did not get the cash I waited for 20to 25 mins money not dispensed but money deducted from my account[protected]HOSUR)
I had called to customer care 3-4 times raised complaint but the same was closed with out any reversal.
So that I kindly request you to get back my money in to my account:[protected]
Mobile:[protected]

Dear Sir/ Madam,
My name is Tahir Hussain, having a saving account in your bank at Punjgutta branch, Hyderabad. My account no. is[protected]. My cousin brother who took loan some time back deposited 40000rs on 12th Jan 2017. Bank has deducted 230rs. as ANW charges.
Transaction Remark says as
BY CASH:40000.00 ANW-CHRGS:200.00 S-TAX:

Please let me know the reason what is this charge for. So for i never came across any bank deduction any amount below 50000.
Please send the updates as soon as possible.

Thanks
Tahir
[protected]@gmail.com

I had apply a personal loan in icici bank on 15 Dec 2016 but still I dint get any response from icici bank today date is 12 Jan 2017. Bad experience from icici bank employee vaibhav from sangli br.416416
My account no is[protected] shreyash shah. Almost I call him 25 time in this 2-3 day but no reply. Some one has to take steps against this matter

Dear Sir,

I have made two IMPS transaction from my ICICI bank A/c no.[protected] to SBI bank A/c no. [protected] in the name of SOJAN DAGADU GANDHI. SBI branch Malkapur, Kolhapur District. But still there is no credit in beneficiary A/C and the amount is debited from my account. Below are transaction details:

Date, Amount, transaction id
04/01/2017, 1900/-,[protected]
03/01/2017, 100/-,[protected]

PFA

Warm Regards,
Vinayak Lonushte
[protected]

Dear sir,
I'm vandana holding icici savings account for past 3 years. A/c#[protected] in marrathalli bangalore.
Without any intimation my account has been again and again debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying rbi standards / guidelines.

12-01-17 MABChgs-Dec16+Stax 82.21 Dr 630.27

I opened a saving account with ICICI about 1.5 years back from now. At that time I did not apply for any DMAT Account with that. Today I found that a transaction of Rs 805 was deducted from my account with description 63436208 DP CHGS TILL NOV-16 . It seems they have opened a DMAT account without my permission and deducted my amount. This is a clear case of Fraud. If they will not revert this amount, I will take them in consumer court.

Regards
Vishu
ICICI Account Number[protected]
Mb# +[protected]

Post demonetization I have used my credit card at petrol pump. Govt. has announced that no charges should be levied. But bank has levied charge saying surcharge needs to pay.

Even the message is coming on mobile on successful transaction shows the amount excluding surcharge but in statement surcharge is being charged. on enquiry with customer care they said it is policy & charges are 2.5%. as per simple calculation it goes to 30% per annum which is not being charged by any bank in India even for loan.

Request to look into the matter

Account no:[protected]
My name:sivasubramanian. N
Bank name:icici bank, chengalpat
Dear sir/madam,
Last week 4th [protected]@5.14am 25transaction without my knowledge amount debited rs 35147. Already given to our bank complaint. Still no response. Same date same time how to possible 25transaction. My mobile without knowledge otp. I am basically salary holder. Please immedeate support and resolve the issue.

Hi
My home lone account number is
Lbpun[protected]
From icici - pune bhandarkar road branch, pune
Without my request bank has disbursed the amount of 5llacs from my home lone account & debited the emi to my savings account.
When banks mistake was brought to their notice very arrogant reply was received that it will take 8-10 days time. Not even a single world of courtesy.
I really fail to understand how can bank do this without any written instructions?
For banks mistake i have to suffer unnecessarily? Why should i block my hard earn funds?
Why there is no penalty charges for the banks mistake?
If client fails to repay the amount bank put heavy late payment charges & cibil record of the client gets disturbed.
Is there anypenalty provision for banks with rbi?
If anyone from icici banks side reading this review please take action on this & credit my money immediately to my svings account.

Sub: Torturing for the settled credit card of ICICI after 10 years.

Dear Madam/Sir,

This is to inform you that I was the Credit Card Holder of ICICI Bank. I have paid around 1, 30, 000rs for the purchase of 60, 000rs.After that I have done a final payment for the amount of 20000rs in the year 2007 with their staff named Mr.Roshan (Team Work agency) and he promised to give a settlement letter through post .
But we haven't received any letter.They never sent any statement till now. Suddenly Collection Manager of the ICICI Ms. Shwetha and collection agent named Manoj asking for payment 47163.63/-.Continuously both has been calling and torturing me, my wife, daughter and son over mobile and landline also. After long 10 years Ms.Shwetha calling and
asking for the payment and she is failing to provide the statement through mail.I doubt that they must have inflated due amount by levying unduly high interest, late fees, unnecessary service charges etc.What is this???. Bank cannot do legally this type of mental harassment. As a middle class family, at present my job is effecting due to their torture.
As per the Credit card rules of the Bank, I am asking for statement. But she failed to give me the statement. Continuously she is telling me to make the payment.

Due to this Ruthless incident Now I am in big trouble for my job and my family security also.

Please kindly look into this matter.

I do not opened any demat account with icici bank but the amc charges are deducted from my salary account. When the money deducted i did not received any msg not even emil for this transaction. When i checked a statement there is irrelevant amount is deducted as dp charges then i called customer service executive he replied that you will not get the msg or mail for such tractions.
I have also sent an email to [protected]@icicibank.com about this, again i get the reply that charges are genuine. If i do not opened demat account from my end how do they changed?
This is not the case happened with me there are many people having same issue. I want my money back.

Sub: Complaint against the ICICI Collection agent harassment- Mr Jeetendra (+[protected]

Dear Sir/Maam,

I have been subject to an endless barrage of calls for a personal loan which is not under my name but my relative. I was not aware when the said person took loan and neither was I the guarantor of the personal loan.
These recovery henchmen calls anytime on phone, mobile, irrespective you are sleeping in early morning or late night. They came in group anytime, gave several personal visits insulting me in my home, society and also followed me. I am suffering from, permanent incurable phobia due to ICICI Bank recovery agents.

This is a serious concern, I am been harassed by these people of ICICI bank for loan which I didn’t take. The Name of the executive is Mr.Jeetendra. His fraudulent mobile number is (+[protected]. Infact he refused to show his identity proof and any contact information related to him. One of the numbers He also refused to give his supervisor's number.
Some illegal acts done by him.

1.Shouted at me
2.Used foul and raw languages
3.Gave threats and was very abusive.
4.Taunted and tried to humiliate.
5.Done some indecent act
6.He was adamant and said that he will come in the night time to disturb till the time I do not pay him.
7.He was very rude and harsh and kept on shouting

These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behaviour and language, which is legally and ethically against the Human Rights and Indian Penal Code.

I am filing a case in this Consumer Grievances Redressal Forum Delhi and had appealed this court to make ICICI Bank and their recovery officer - Mr.Jeetendra (The recovery agent) mentioned above and agents involved compensating me for peace and happiness. I am also filing a case in Banking Ombudsman site www.bankingombudsman.rbi.org

An appeal is also be made to President of India and PIL should also be filed in Supreme Court about the Financial Institutes or Banks like ICICI (- Mr.Jeetendra-The recovery agent) who misuses power of Section 138, 420, 406 on innocent clients.

In all fairness, ICICI Bank should have at least checked this persons credit worthiness before giving me personal loan.

I hope that you take note of this experience and prevent the same from occurring again.
A copy of his letter is being sent to following people/email ID's –
[protected]@aajtak.com - for necessary coverage
[protected]@indiatv.com - for necessary coverage
[protected]@zeenews.com - for necessary coverage
Some actions taken by RBI
Note: Wednesday, April 18, 2007
Allahabad High Court verdict against use of Gundaas by ICICI

Here's a verdict by Allahabad High court against ICICI Bank's illegal methods to use gundas to manhandle consumers for recovery of loans
Pl read this link
http://www.allahabadhighcourt.in/ejurix/servlet/WebViewJudgementDirectly?method=...⇄
Note- Pl find the attached RBI Guidelines for the recovery agents.

Dear sir, my account no[protected] has freeze due to demonetization because by mistake i didn't fulfill my pan card & aadhar no as kyc. From 04/01/2017 and i complain it also and sr no is sr[protected] and also i got massage.. It will into 7 working day but still not done. Plz do asap.. I am in vain because it is my main account.
Name : dharmendra singh negi

Pls solve my problam i have not recive 500rs cash in atm but my bal is deduct in icici atm
Atm at birhana rakabganj road lko
My debit card no _[protected]
Pls solve my prob
Txn no 1553
Account bal avai 2102.39 present time
Privious balance is 2602.39
Date 10/01/17
Timeis 21:16
Atm id STCHB471
Atm add_ birhana chock subhash marg lucknow.pls hwlp me

I had withdrew 20000, 10000 each from atm on 31/08/2016.balance get deducted from account but money didn't dispensed.
I complained about it many times to my ICICI bank.but still they didn't solve my problem.

I want my money and also want compensation for delay as per RBI Norms.

They gave me SR no[protected].
My mail id is
[protected]@yahoo.com

Dear Sir,

I had tried to withdraw Rs. 2, 000/- from Vijaya Bank ATM (Surathkal, mangalore) on 08/12/2016, approximately after 11:00 am. But i did not get the cash. I had waited for 20-30 minutes, again Am tried but it gave me the receipt Like "SORRY FOR INCONVENIENCE ISSUER DOWN". The money was not dispensed but was deducted by my account. I had called up to ICICI Bank Customer care and raised a complaint, but the same was closed without any reversal. Again I contacted to the customer care for the second time and raised a complaint which too was unsuccessful. And 3 times (after when ever i complaint to the customer care) i went to ICICI bank, chilimbi, mangalore and complaint the inconvenience when done the ATM transaction. They also tried to raised the complaint to customer care.. but again it was unsuccessful.

So, that I kindly request you to get back my money in to my Sb Account no.[protected]

Hi Team,

Recently I had got my ICICI Credit Card, but not pin # though speed post... So, how can I generate my initial pin # please guide me with your instructions to generate same by any other means or please do send me pin# through speed post.

When ever I tried speaking to customer care person no call is connected always hear back response saying will call back later..

Kindly email me @ venkyb.[protected]@gmail.com.

Regards,
Venkatesh Bagirathi.