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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 759

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R
rishabhshuklamusic
from Vasai-Virar, Maharashtra
Jan 14, 2017
Resolved
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Address: Mumbai City, Maharashtra, 400068
Website: www.icicibank.com

Account No:[protected]

Mobile No:[protected]
Hello this is Rishabh Shukla.
I am complaining about ICICi Bank because without informing me my 6750rs got deducted on 8th december 2016 as service tax from my account in which i got only 3month reverse. So i want either my whole amount in return or i will close this account though I am customer of icici bank from last more than three years. i want Reply in priority basis. Otherwise banking Ombudsman is there for me.
I want my refund as soon as possible.
Thanks and Regards-
Rishabh Shukla
Feb 15, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2017
ICICI Bank Customer Care's response
Dear rishabhshuklamusic,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    A
    Ashutoshmittaltcs
    from Mumbai, Maharashtra
    Jan 14, 2017
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    Address: Jaipur, Rajasthan, 302020
    Website: www.icicibank.com

    Sir,
    i have reimbursement account in icici rajapark branc. it's[protected]. i am trying to request for check book for the same account. for this i called to icici help desk (saving/current department) but they both give improper response. & in last no solution given by them. i already visit rajapark branch for the request check book for my reimbursement account but they give me complain no. SR[protected] registered against check book request not done by system.
    so plz give me proper solution how i can get check book for my reimbursement account.
    ICICI Bank customer support has been notified about the posted complaint.
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      T
      Taufik Mankad
      from Mumbai, Maharashtra
      Jan 13, 2017
      Resolved
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      Address: Ahmedabad, Gujarat, 380004

      ICICI Bank — Deducted from account but cash not despensed
      Taufik Mankad on Jan 12, 2017
      Dear sir/madam
      I had tried to with draw 1900/- from Indarland ATM (Ahmedabad)on[protected] approximately 10:00 AM but I did not get the cash I waited for 20 to 25 mins money not dispensed but money deducted from my account[protected]
      I had called to customer care 3-4 times raised complaint but the same was closed with out any reversal.
      So that I kindly request you to get back my money in to my account:[protected]
      Mobile:[protected].
      Jan 19, 2017
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        santanu67
        from Kolkata, West Bengal
        Jan 13, 2017
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        Address: Kolkata, West Bengal, 700110

        Dear Sir I made a transaction of rs 8000 from my paytm wallet to my icici bank account on 04/01/2017. Paytm mailed me that they have made that refund on 5/01/2017 with the transaction no. I have complained to Icici and they have given a service request no SR[protected] but the account still not credited neither I have received any call from Icici till date. I have attached below the mail I have received from paytm.
        Jan 16, 2017
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Jan 13, 2017
        Updated by santanu67
        Dear Sir
        I had made a transaction from my paytm wallet to my icici bank account on 04/01/2017 of rupees 8000. Still the fund is not credited in my account. I have already raised a complaint to icici customer care team but the issue is not resolved. Paytm already mailed me that they have made the refund through a mail. I have attached a screenshot of that mail. I have received a service request number as well from your customer care team that is SR[protected]. But no calls or mail further I have received. Please solve this urgently.
        Regards Santanu
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          H
          Huleshwar Yadu
          from Indore, Madhya Pradesh
          Jan 15, 2017
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          Address: Durg, Chhattisgarh, nane

          Not received my money paytm massage
          Please check
          Dear sir/mem
          My Name -Huleshwar yadu
          Mobile.no.-[protected]
          Account no:[protected]
          I use a paytm wallet and Amount transfer wallet to Bank but paytm care sent but my Amount Not Receive please check my status ...
          Thanks

          Dear Customer,

          Greetings from Paytm!

          Thank you for contacting us and apologies for the inconvenience caused.

          We regret that the refund has not been credited to your account. Trust, Paytm has refunded INR 1000 to your bank under order [protected] on 06/01/2017 and your bank has shared a reference number 74332747007700662020880 as a proof of successful refund with us.

          We would request you to kindly get in touch with your bank “Phone Banking Customer Care Team” to further validate for refund authentication by providing above mentioned reference number.

          We assure you, the best of our service.

          Regards,
          ?Paytm Care Team
          ICICI Bank customer support has been notified about the posted complaint.
          Jan 15, 2017
          Updated by Huleshwar Yadu
          And customer care mail not reply and not coll response
          Jan 15, 2017
          Updated by Huleshwar Yadu
          My branch visited but only online process work but any one not respond
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            D
            Durga vijaya
            from Anantapur, Andhra Pradesh
            Jan 12, 2017
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            Address: 517501

            Dear sir/madam
            I had tried to with draw 4000/- from andhra bank ATM (tirupati)on[protected] approximately 11:20am but I did not get the cash I waited for 20to 25 mins money not dispensed but money deducted from my account[protected]HOSUR)
            I had called to customer care 3-4 times raised complaint but the same was closed with out any reversal.
            So that I kindly request you to get back my money in to my account:[protected]
            Mobile:[protected]
            ICICI Bank customer support has been notified about the posted complaint.
            I am extremely disappointed when i saw the transaction which was not authorized by me, below are the details. I need explanation or otherwise be ready to face the consequences.

            Account No:[protected]
            Transaction ID: SB498800
            Amount: Rs: 918.85/-
            Email: [protected]@gmail.com
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              T
              Tahirs
              from Hyderabad, Telangana
              Jan 12, 2017
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              Address: Hyderabad, Andhra Pradesh

              Dear Sir/ Madam,
              My name is Tahir Hussain, having a saving account in your bank at Punjgutta branch, Hyderabad. My account no. is[protected]. My cousin brother who took loan some time back deposited 40000rs on 12th Jan 2017. Bank has deducted 230rs. as ANW charges.
              Transaction Remark says as
              BY CASH:40000.00 ANW-CHRGS:200.00 S-TAX:

              Please let me know the reason what is this charge for. So for i never came across any bank deduction any amount below 50000.
              Please send the updates as soon as possible.

              Thanks
              Tahir
              [protected]@gmail.com
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                Shreyash Shah
                from Kolhapur, Maharashtra
                Jan 12, 2017
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                Address: Sangli, Maharashtra, 416410

                I had apply a personal loan in icici bank on 15 Dec 2016 but still I dint get any response from icici bank today date is 12 Jan 2017. Bad experience from icici bank employee vaibhav from sangli br.416416
                My account no is[protected] shreyash shah. Almost I call him 25 time in this 2-3 day but no reply. Some one has to take steps against this matter
                ICICI Bank customer support has been notified about the posted complaint.
                [protected] my credticard increses limited
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                  V
                  Vinayak Lonushte
                  from Pune, Maharashtra
                  Jan 12, 2017
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                  Dear Sir,

                  I have made two IMPS transaction from my ICICI bank A/c no.[protected] to SBI bank A/c no. [protected] in the name of SOJAN DAGADU GANDHI. SBI branch Malkapur, Kolhapur District. But still there is no credit in beneficiary A/C and the amount is debited from my account. Below are transaction details:

                  Date, Amount, transaction id
                  04/01/2017, 1900/-,[protected]
                  03/01/2017, 100/-,[protected]

                  PFA

                  Warm Regards,
                  Vinayak Lonushte
                  [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Jan 12, 2017
                  Updated by Vinayak Lonushte
                  Dear Sir,

                  I have made two IMPS transaction from my ICICI bank A/c no.[protected] to SBI bank A/c no. [protected] in the name of SOJAN DAGADU GANDHI. SBI branch Malkapur, Kolhapur District. But still there is no credit in beneficiary A/C and the amount is debited from my account. Below are transaction details:

                  Date, Amount, transaction id
                  04/01/2017, 1900/-,[protected]
                  03/01/2017, 100/-,[protected]

                  PFA

                  When I called ICICI bank customer care they told me that the amount has been successfully credited in beneficiary account, but there is no amount credited into beneficiary account.

                  Request you to kindly help me to reverse my money back.

                  Warm Regards,
                  Vinayak Lonushte
                  [protected]

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                    V
                    vinnunishu
                    from Bengaluru, Karnataka
                    Jan 12, 2017
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                    Address: Bangalore, Karnataka, 560037
                    Website: www.consumercomplaints.in/new_complaint

                    Dear sir,
                    I'm vandana holding icici savings account for past 3 years. A/c#[protected] in marrathalli bangalore.
                    Without any intimation my account has been again and again debited. I have never come across something like this on a monthly basis.
                    Please take some action against the bank, if it is not complying rbi standards / guidelines.

                    12-01-17 MABChgs-Dec16+Stax 82.21 Dr 630.27
                    ICICI Bank customer support has been notified about the posted complaint.
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                      V
                      Vishu Aeri
                      Jan 11, 2017
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                      Address: Jalandhar, Punjab, 245101

                      I opened a saving account with ICICI about 1.5 years back from now. At that time I did not apply for any DMAT Account with that. Today I found that a transaction of Rs 805 was deducted from my account with description 63436208 DP CHGS TILL NOV-16 . It seems they have opened a DMAT account without my permission and deducted my amount. This is a clear case of Fraud. If they will not revert this amount, I will take them in consumer court.

                      Regards
                      Vishu
                      ICICI Account Number[protected]
                      Mb# +[protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Jan 11, 2017
                      Updated by Vishu Aeri
                      I opened a saving account with ICICI about 1.5 years back from now. At that time I did not apply for any DMAT Account with that. Today I found that a transaction of Rs 805 was deducted from my account with description 63436208 DP CHGS TILL NOV-16 . It seems they have opened a DMAT account without my permission and deducted my amount. This is a clear case of Fraud. If they will not revert this amount, I will take them in consumer court.

                      Regards
                      Vishu
                      ICICI Account Number[protected]
                      Mb# +[protected]
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                        C
                        csrbhagia
                        from Delhi, Delhi
                        Jan 11, 2017
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                        Address: Ahmedabad, Gujarat, 380019

                        Post demonetization I have used my credit card at petrol pump. Govt. has announced that no charges should be levied. But bank has levied charge saying surcharge needs to pay.

                        Even the message is coming on mobile on successful transaction shows the amount excluding surcharge but in statement surcharge is being charged. on enquiry with customer care they said it is policy & charges are 2.5%. as per simple calculation it goes to 30% per annum which is not being charged by any bank in India even for loan.

                        Request to look into the matter
                        ICICI Bank customer support has been notified about the posted complaint.
                        Jan 17, 2017
                        Updated by csrbhagia
                        ICICI Bank has not resolved the matter
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                          S
                          sujathasiva
                          from Erode, Tamil Nadu
                          Jan 11, 2017
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                          Address: Chennai, Tamil Nadu

                          Account no:[protected]
                          My name:sivasubramanian. N
                          Bank name:icici bank, chengalpat
                          Dear sir/madam,
                          Last week 4th [protected]@5.14am 25transaction without my knowledge amount debited rs 35147. Already given to our bank complaint. Still no response. Same date same time how to possible 25transaction. My mobile without knowledge otp. I am basically salary holder. Please immedeate support and resolve the issue.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            W
                            wadekaryogesh
                            from Pune, Maharashtra
                            Jan 11, 2017
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                            Address: 411037

                            Hi
                            My home lone account number is
                            Lbpun[protected]
                            From icici - pune bhandarkar road branch, pune
                            Without my request bank has disbursed the amount of 5llacs from my home lone account & debited the emi to my savings account.
                            When banks mistake was brought to their notice very arrogant reply was received that it will take 8-10 days time. Not even a single world of courtesy.
                            I really fail to understand how can bank do this without any written instructions?
                            For banks mistake i have to suffer unnecessarily? Why should i block my hard earn funds?
                            Why there is no penalty charges for the banks mistake?
                            If client fails to repay the amount bank put heavy late payment charges & cibil record of the client gets disturbed.
                            Is there anypenalty provision for banks with rbi?
                            If anyone from icici banks side reading this review please take action on this & credit my money immediately to my svings account.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              S
                              sandy kh
                              from Mangalore, Karnataka
                              Jan 11, 2017
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                              Address: Dakshina Kannada, Karnataka, 575001

                              Sub: Torturing for the settled credit card of ICICI after 10 years.

                              Dear Madam/Sir,

                              This is to inform you that I was the Credit Card Holder of ICICI Bank. I have paid around 1, 30, 000rs for the purchase of 60, 000rs.After that I have done a final payment for the amount of 20000rs in the year 2007 with their staff named Mr.Roshan (Team Work agency) and he promised to give a settlement letter through post .
                              But we haven't received any letter.They never sent any statement till now. Suddenly Collection Manager of the ICICI Ms. Shwetha and collection agent named Manoj asking for payment 47163.63/-.Continuously both has been calling and torturing me, my wife, daughter and son over mobile and landline also. After long 10 years Ms.Shwetha calling and
                              asking for the payment and she is failing to provide the statement through mail.I doubt that they must have inflated due amount by levying unduly high interest, late fees, unnecessary service charges etc.What is this???. Bank cannot do legally this type of mental harassment. As a middle class family, at present my job is effecting due to their torture.
                              As per the Credit card rules of the Bank, I am asking for statement. But she failed to give me the statement. Continuously she is telling me to make the payment.

                              Due to this Ruthless incident Now I am in big trouble for my job and my family security also.

                              Please kindly look into this matter.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Payee are not added from 15 days .
                              I continuesly drop my complaint but not received any action from bank.
                              Unsatisfied with service of bank .
                              In online banking service any icici bank payee and other bank payee both are not added in my account .
                              Please solve my problem as early as possible.
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                                M
                                Manoj Gawande
                                from Pune, Maharashtra
                                Jan 11, 2017
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                                Address: Pune, Maharashtra, 411041
                                Website: Www.icicibank.com

                                I do not opened any demat account with icici bank but the amc charges are deducted from my salary account. When the money deducted i did not received any msg not even emil for this transaction. When i checked a statement there is irrelevant amount is deducted as dp charges then i called customer service executive he replied that you will not get the msg or mail for such tractions.
                                I have also sent an email to [protected]@icicibank.com about this, again i get the reply that charges are genuine. If i do not opened demat account from my end how do they changed?
                                This is not the case happened with me there are many people having same issue. I want my money back.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  S
                                  smullick
                                  Jan 11, 2017
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                                  Sub: Complaint against the ICICI Collection agent harassment- Mr Jeetendra (+[protected]

                                  Dear Sir/Maam,

                                  I have been subject to an endless barrage of calls for a personal loan which is not under my name but my relative. I was not aware when the said person took loan and neither was I the guarantor of the personal loan.
                                  These recovery henchmen calls anytime on phone, mobile, irrespective you are sleeping in early morning or late night. They came in group anytime, gave several personal visits insulting me in my home, society and also followed me. I am suffering from, permanent incurable phobia due to ICICI Bank recovery agents.

                                  This is a serious concern, I am been harassed by these people of ICICI bank for loan which I didn’t take. The Name of the executive is Mr.Jeetendra. His fraudulent mobile number is (+[protected]. Infact he refused to show his identity proof and any contact information related to him. One of the numbers He also refused to give his supervisor's number.
                                  Some illegal acts done by him.

                                  1.Shouted at me
                                  2.Used foul and raw languages
                                  3.Gave threats and was very abusive.
                                  4.Taunted and tried to humiliate.
                                  5.Done some indecent act
                                  6.He was adamant and said that he will come in the night time to disturb till the time I do not pay him.
                                  7.He was very rude and harsh and kept on shouting

                                  These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behaviour and language, which is legally and ethically against the Human Rights and Indian Penal Code.

                                  I am filing a case in this Consumer Grievances Redressal Forum Delhi and had appealed this court to make ICICI Bank and their recovery officer - Mr.Jeetendra (The recovery agent) mentioned above and agents involved compensating me for peace and happiness. I am also filing a case in Banking Ombudsman site www.bankingombudsman.rbi.org

                                  An appeal is also be made to President of India and PIL should also be filed in Supreme Court about the Financial Institutes or Banks like ICICI (- Mr.Jeetendra-The recovery agent) who misuses power of Section 138, 420, 406 on innocent clients.

                                  In all fairness, ICICI Bank should have at least checked this persons credit worthiness before giving me personal loan.

                                  I hope that you take note of this experience and prevent the same from occurring again.
                                  A copy of his letter is being sent to following people/email ID's –
                                  [protected]@aajtak.com - for necessary coverage
                                  [protected]@indiatv.com - for necessary coverage
                                  [protected]@zeenews.com - for necessary coverage
                                  Some actions taken by RBI
                                  Note: Wednesday, April 18, 2007
                                  Allahabad High Court verdict against use of Gundaas by ICICI

                                  Here's a verdict by Allahabad High court against ICICI Bank's illegal methods to use gundas to manhandle consumers for recovery of loans
                                  Pl read this link
                                  http://www.allahabadhighcourt.in/ejurix/servlet/WebViewJudgementDirectly?method=...⇄
                                  Note- Pl find the attached RBI Guidelines for the recovery agents.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    D
                                    dheeru_negi
                                    from Delhi, Delhi
                                    Jan 11, 2017
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                                    Address: Dehradun, Uttarakhand, 248001
                                    Website: www.consumercomplaints.in/new_complaint

                                    Dear sir, my account no[protected] has freeze due to demonetization because by mistake i didn't fulfill my pan card & aadhar no as kyc. From 04/01/2017 and i complain it also and sr no is sr[protected] and also i got massage.. It will into 7 working day but still not done. Plz do asap.. I am in vain because it is my main account.
                                    Name : dharmendra singh negi
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Our card machine is not working since 1 month.dropped complaint to icici customer care but no one has come or responded after 15 days also.no one picks the call also
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                                      Pratyuah
                                      from Bhadohi, Uttar Pradesh
                                      Jan 10, 2017
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                                      Address: Lucknow, Uttar Pradesh, 226004

                                      Pls solve my problam i have not recive 500rs cash in atm but my bal is deduct in icici atm
                                      Atm at birhana rakabganj road lko
                                      My debit card no _[protected]
                                      Pls solve my prob
                                      Txn no 1553
                                      Account bal avai 2102.39 present time
                                      Privious balance is 2602.39
                                      Date 10/01/17
                                      Timeis 21:16
                                      Atm id STCHB471
                                      Atm add_ birhana chock subhash marg lucknow.pls hwlp me
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Please provide me two wheeler loan noc I received but it lost in fire.so pls send me duplicate copy of TWO WHEELER LOAN NOC.
                                      LOAN A/C NO.92371
                                      VEHICLE NO. GJ 12 AP 3342
                                      LOAN A/C HOLDER NAME.
                                      KALPESH NAVINCHANDRA VYAS
                                      [protected]
                                      Hi my debit card is not working
                                      My phone number [protected], [protected]

                                      Please help..
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                                        A
                                        Anumit@
                                        from Patna, Bihar
                                        Jan 10, 2017
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                                        Address: Mumbai City, Maharashtra, 400059
                                        Website: Mail and icici chat

                                        I had withdrew 20000, 10000 each from atm on 31/08/2016.balance get deducted from account but money didn't dispensed.
                                        I complained about it many times to my ICICI bank.but still they didn't solve my problem.

                                        I want my money and also want compensation for delay as per RBI Norms.

                                        They gave me SR no[protected].
                                        My mail id is
                                        [protected]@yahoo.com
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Jan 21, 2017
                                        Updated by Anumit@
                                        Hello
                                        Still my problem didn't solved.
                                        It's showing irresponsible icici.

                                        Please solve my problem
                                        Today(5/01/2017) i go to the icici bank branch manoharpur, dist.-jaipur, state-rajasthan for open saving account ..bank employee say to me that you can open a saving account with 20, 000 rs only..i say him to give a written note about it but he refused to do.so please solve this problem urgently.his behaviour also not proper with me..
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