ICICI Bank Complaints & Reviews

Dear sir madam i had taken a pl from icici 2006 of rs 50000/- and get settled in 2010 on amount of rs 15000/- on two go i had that settlements letter and and a receipt also, from last 2 years i received several call from bank that your payment is balance and you wiull have to repay it every time i give details to them and then they promise to call back and then never turned back last month i received a call again related to this matter, as i changed job so my phone number was also changed, i dont know from where they took my employer number and called my company director and said that navneet singh has taken a loan of 63000 and run away, for this reason i loose my job, i told them sir as per my knowledge i paid the loan amount in full and i have the papers with me, then also if there is some issues then give me a time up to 8th of september as iam not in delhi because i came to bhilai for my mother heart operation (if required all related document regarding my mother operation will be provided to you) so i will come and meet you at delhi on 8th /9/2016, but then also they start calling to my younger brother who lives in banglore working at vp level in dell, they start calling my wife relatives saying that my wife has taken money from icici bank and run away, this is really a harassment when i once told that iam coming to delhi and will vfisit your bank and if there is any thing i am liable to pay and will definitely pay it you have recorded conversation of mine. but then also this calling never stopped now its really a harassment and this disturbs my whole family peace my mother is in hospital we all are busy there, i dont now what to do thats why iam writing this here, i request you that iam ready to pay the amount if i will have to pay any amount balance towards me, then why this such harassment calling to my relatives, i promise to icici bank that already i loose my job and now if any thing happens toany of my family member because of this harassment i will directly go to consumer form and on social media.

I have complaint against the customer care staff & money deposit machine in charge, they allowing there known persons first, i am in line for 20min. They said we have to remove money from machine, please wait, few of them went aside, but the stupid guy allowing other person to deposit. How can they do like that
I request u to take action with the staff, this happened today 6th september at 11:30 at petbasserabagh branch.
I got very angry i just came without deposit the money. I don't want to shout on them in front of others.

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Credit card no. Prefered card 4477xxxxxxxx7004

Dear sir,

Good morning

Please refer to my complaint/mail dated[protected], your helpdesk not given any help/solution, not even bothered to acknowledge the same.

J k mehra
[protected]
[protected]@yahoo.com

On saturday, september 3, 2016 6:52 pm, jugal kishore mehra wrote:

Dear sir

When you have given the option of "click to pay" and i am paying the amount on due date, why you have charged late fee and interest charges on aug.25 2016 statement. You are herteby instructed to reverse these charges or i will go to consumer court and than pay this statement amount after consumer court decision. Or you mention proper date in the payment due date. I have given you the time upto[protected].00pm

With regards.

J k mehra

[protected]

I got late fee reflected in my card statement even though I paid my due within 3 days (which is in accordance of RBI's guidelines for 3 days grace period). I called up customer care center to reverse these charges or cancel/block my card, as per customer care executive I need to pay my outstanding amount first to initiate this request and I told him that I'll pay entire outstanding but not that amount which is shown as late fee. CC executive didn't told me that I still need to pay that late fee too during this discussion (I am open to check recording to verify my claim). I called up thrice regarding same issue but none of the customer care executive told me about necessity of paying that remaining amount. Today I came to know about this and I've been forced to pay this amount first which is already increased due to delay from both ends. I really wanted to keep my card live but cannot pay for something which is already adjustable as goodwill gesture to ICICI customers. Please help me to remove that extra charges else I'll be forced to discontinue using my oldest credit card which I am holding since 2006

Subject: erroneous reporting of loan account no – lpdel[protected] for credit report no – 981, 293, 353

Dear sir/madam,
This is in reference to the captioned account number. This is to bring to your notice that the credit report corresponding to the above mentioned loan is reported under my name in my credit report. This is to further bring to your notice that i have never availed of the above mentioned credit facility. The records still shows outstanding dues in my record.
Correspondingly my cibil report is reflecting similar outstanding dues and this is impairing my capacity to seek financial assistance.in accordance with section 19 of the credit information companies act, 2005 you in the capacity of a credit institution which is in possession or control of credit information, shall take such steps (Including security safeguards), to ensure that the data pertaining to the credit information maintained by you is accurate and complete. Further under section 21 of the credit information companies act, 2005 it is your responsibility to update credit information within 30 days of the request made.
I kindly request you to investigate the matter and make the necessary alterations in your record so as to redress me of the grievance.
This is for your information, record and prompt action

Warm regards,
Name : atul arya
Account no :lpdel[protected]
Mobile no : [protected]

I am not at all used any demat account with ICICI but i got this bill

What is this actually?. When i searched online, i found some bs reason. Is this is the way you make money?. Does it really cost you rupees 30 to decline a transaction and through into the money back into account. It is my salary account and really i am going to close it if you don't give me a proper justification.

[protected] atmdec chg/22-07-16/1666+st 28.75 9, 572.05
[protected] atmdec chg/24-07-16/1666+st 28.75 9, 543.30
[protected] atmdec chg/22-07-16/1666+st 28.75 9, 514.55
[protected] atmdec chg/24-07-16/1666+st 28.75 9, 485.80
[protected] atmdec chg/22-07-16/1666+st 28.75 9, 457.05

My email id : ev. [protected]@gmail.com
[protected]

Hi Team,

This is to bring in you kind notice, We (Deepak Paul +Pinky Pal) applied in your esteemed bank in month of March 2016 for Home loan (application no.- [protected]).Branch 1355. Which got sanctioned on 28 March 2016, we received the sanctioned letter.

But this loan got disbursed in month august 2016 after many crest and troughs. During this span, there was not any written communication from ICICI bank for any documentation.

Due to this delay from march -august 2016, Our builder penalised a penalty of approximately Rs 3.5 lacs which is matter of concern. This delay in disbursement of loan is absolutely negligence of ICICI bank limited.

Request you to provide us best possible solution for this case.

Regards
Deepak Pinky Paul
[protected]
[protected]

Fraud Debit Card Transaction through VIN/PayU

Today 05-SEP-2016 fraudulent transaction happened on my ICICI debit card for the amount of Rs.40, 000 in a total of 4 transactions. This happened when I was sleeping in the morning 5AM.

The most surprising fact was that i didn't lose my debit card or given my card details or internet banking information or 3D secure pin and debit card was with me right when all these...

ATM situated at CEE Dee Yes Chennaipattinam, Tiruppopur 603108 is not
maintained properly. AC is kept behind the room of ATM machine and that
room is always locked, thereby no AC is afortable to the ATM.
Is there any security guard posted inside the ATM room? In such be the case, nobody is seldom found inside or outside the ATM room.
As you are well aware, that ATM without proper AC, may spoil the ATM
resulting the ATM goes out of functioning and the user public are no doubt,
affected, if the ATM is not working.
From a resident.

Dear Sir/madam,

I have an account in ICICI bank. I use Internet Banking, I want to update my new mobile number though online but I cannot find the link for Change of Mobile number in 'View/Change Contact details' section. I can only see 'Update Email Id' section. Please provide a link so that I can change my mobile number online.

Thanks & Regards,
Nitish N. Singhal.
[protected]

Hello sir,
This is to inform you that Icici bank call centre employee misbehaved vulgar with me and my inlaws for my fathers credit card payment .How can I be responsible for it .they called me and my inlwas and complained about my fathers credit card payment. This is the number from which I received calls:[protected]
Kindly take serious action against this person asap

Dear Sir,

I have paid rs 26.000 on Aug, 2016 in Vijayawada branch (MG Road) for Choose my account number[protected]. My account suppose to activated 7 working days. But its more than 7 working days and I have called number of times bank, they have promised to activated on Aug 29, Sep 1, Sep 2 and finally Sep 3, 2016 however I also wrote customer care nothing happens.

Now, I give up of opening an account in this bank and fed up because not able to contact customer care by phone and there is no way without holding ICICI Bank debit card/account number which is already in active.

Now, I want refund my money by DD or by cash. Thank you

Pushparaj Krishnan
[protected]

NOTE: Not recommend to open an account in ICICI Bank. They don't bother new customer anyway.

I opened a bank account for salary credit from ICICI bank and my salary credited at 12;00 hrs and from www.oxigenw. Rs 4000 debited from account. i am related with this debit. immediately informed to ICICI bank and they blocked my ATM card . complaint number given by ICICI bank--SR[protected].9.16. I contacted in person with authority, they have not given right answer about the complaint.

I have a Demat account in ICICI bank for 6 years now. When I checked my bank transactions and I found that there is one debit transaction '52109333 dp chgs Till Jul-16---- INR 575.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

Forgot my atm pin number kindly send to my mail id i need my pin for accessing

I have saving account with Rajkot branch.i have registered my mobile for sms alerts.bank is sending sms for credit and debit alerts for my account.but they are not telling balance in the sms.I contacted customer care for this issue but they did not reply properly and suggested some options which everybody knows.finally they told me that you are expecting too much which we cannot give.why they cannot improve simple thing in the system?

Today I went to a ICICI bank ATM(ID: SACWH182) near Nabanna, Howrah at 10.28pm. I wanted to withdraw RS 900, after completing all the process the ATM shows it unable to complete my transaction but I got a message from my SBI Bank that my transaction was successful and I withdrawed RS 900. But the fact is I doesn't receive nothing from that ATM. In this context I want refund of my RS 900.

Icici issued a credit card to me in December and without my knowledge cancelled it in April post which they issued another one but I as not in the country to receive it. They sent a statement for the new card with outstanding carried forward from the cancelled card without details.
I paid the money on 27th April but when I inquired about the abrupt cancellation and issuance of new card they credited it back to my savings account.
After that I've been asking them for the Detailed statement which they finally provided as email content and not in their regular format since the card was cancelled.
I paid the principal but not the interest as its Icici 's issue of not being able to provide detailed statement. Besides I had paid the amount in April and they reversed it because their systems has messed up the card issuance and reissuance.
Now they are suggesting I pay the late charges otherwise the cibil score would get impacted. Please advise

An amount of 360.64/- has been debited on 26 Aug-2016 from my saving account on the name "62424630 DP CHGS TIL JUL-16".

From the day I opened my account in this bank, I was annoyed by the calls from executive who forced me to activate the demat account by clicking any mail came from ICICI bank, but i didn't do that. I was shocked that why this amount has been debited even i am not using any such service

Yesterday i was trying to connect with customer care to ask about the debited amount and tried 15-20 times on "[protected]" this no. but every time call disconnected by reflecting message "all executives are busy...", also i tried to chat but no response from any executive.
Today i got chance to talk with an executive but he also give nonsense response and told me to visit nearest branch.

I have already register complaint in icici bank portal but still not getting any response.
http://www.icicibank.com/complaints/complaints.page

I completely irritated by this kind of service by ICICI bank.

I suggest everyone to not to go for ICICI bank even I am also going to close my salary account if this issue can't resolve.